Zaikeya Morris

It’s fine for a budget friendly vacation but it is in no way a 4 or 5 star stay nor should it have 4.5+ star review. The rooms are not maintained or clean. The water is not warm much less hot. And the food is edible at best. The common space like the lobby and pool are not even as nice as its sister properties. The “free minibar” is just water soda and beer. The bar staff is rude. And the rooms haven’t been updated since the 90s. I’m not sure if this is the standard for hotels in the DR since this is my first time here but I was very very disappointed. I literally cried when I found out that I couldn’t get even a partial refund. I would not recommend this place to anyone. I only gave it two stars because Ana at the desk was absolutely fantastic and the grounds are well kept.

Lucky Athwal

Our first visit to DR the entertainment is amazing good team. They made us feel so welcome and got us involved in all of the activities. July is such a wonderful person very warm welcoming and very humble

Marianne Jordens

solo female traveller. I have been here 5 days. Perfect amount of time. The entertainment in the lobby is amazing!!! Every night the bartenders and entertainment staff make you feel so welcome me and engage with you. The rooms are wonderful! I came to my room when they were doing service... They mop your floors!! Don't listen to the negative reviews. I will definatley be back! I'm not a world traveller or made of money. I work hard all year and treat myself. The price point on this hotel is very reasonable despite what some people say. Thank you princess for an amazing time!

Denise Newbatt

As a person who has travelled lots of places,ate at hundreds of restaurants and stayed in many hotels motels resorts and Airbnbs…..I’ll will mention the pros first - The beach is awesome. Tiki huts at the beach are the best! -The ocean is amazing for swimming -The pool is awesome -The grounds are impeccable -The buildings are nice -The rooms are pretty good and clean The cons -The food is disgusting -The buffet had things in it that are unrecognizable and often cold -We got sick from the food and spoke to other guests who also got sick and had the same opinion of the food -The sister resorts nearby have a little better food as well as good coffee and ice cream -The service is terrible. Most workers are very rude with the exception of one or two. It seemed like we were bothering them most of the time. No expression,no smile. We had to ask for towels four times. The air conditioning quit. And we had to get our water turned back on twice. On two different occasions we had the maid walk in on us unannounced. I love the location,the beach,pool and grounds. If the service and food were better this would be 5*

Gloria Parker

I am thoroughly enjoying my stay here in the Dominican Republic! The live entertainment at the resort has been phenomenal, and Jazmin has been absolutely amazing—so welcoming and hospitable. All the staff have been fantastic, and their exceptional service has truly made this experience unforgettable. I would definitely stay here again!

Hilary Marin

Absolutely beautiful resort, wonderful staff, nice pool, and AMAZING beach views. Our room was large and spacious, with housekeeping doing a great job when we needed it (leave them a tip)! We found the restaurant selection to be very nice and enjoyed all our meals. The breakfasts in the main resort were always delicious and well-stocked. The resort is filled with palm trees, wild animals, and is a true tropical paradise. And the beach views--WOW! This resort is about 30 mins from the airport, and easy to book/go on excursions. We couldn't have asked for a nicer location for our honeymoon!

Igor Oleksyn

Snider from reception “I would like to express my heartfelt gratitude to the receptionist who made our stay at the hotel truly unforgettable! Their professionalism, friendliness, and attention to detail impressed us from the very first day. Always with a smile, ready to assist with any request, they created a true sense of comfort and hospitality. I especially want to highlight their efficiency in addressing our needs and their ability to anticipate our wishes. This is an example of perfect service that leaves only positive impressions. Thank you for the warm welcome and excellent service – it’s exactly what makes the hotel so special!”

Kika

Schneider in reception was exceptional! We had issues with the rooms and he was on top of it and with incredible kindness!. The resort is amazing! The staff are so king and helpful and want you to enjoy their paradise! Will definitely come back again!! Food was exceptional!!

Alisha Soniya

Beautiful Resort with Great Amenities but Disappointing Experience We stayed at a resort in Punta Cana for five nights to celebrate our honeymoon, and overall, it was a beautiful experience. The rooms were clean, spacious, and well-maintained, and the room service was excellent. The resort offered a variety of dining options, including multiple restaurants that required prior booking, along with food trucks and ice cream trucks by the beach—ensuring that food was always available. The meals were delicious, and the local souvenir shops on-site added a nice touch. The beach was stunning, with crystal-clear water, and the pool was massive, with daily activities to keep guests entertained. Live music at night created a lively and enjoyable atmosphere, making it a great place to relax and celebrate. However, one major disappointment was the presence of external marketers promoting their travel agencies within the resort. Not only was this an intrusion on our vacation experience, but some even made racist comments, which was shocking and completely unacceptable. People visit resorts to unwind and enjoy their time, not to be approached for promotions. I truly hope the resort takes action to prevent such incidents in the future. Despite this issue, the resort itself was beautiful, and we enjoyed most aspects of our stay. With some improvements in guest experience management, it could be an even better getaway spot.

Lilia Zestrea

The room was full of mold, and the first night was terrible to sleep in due to the deep smell of mold. Additionally, the air conditioner blew directly onto the bed. While the room is spacious, this does not make it comfortable. The temperature in the room was around 15–16 degrees, and any higher would intensify the smell of mold. Another issue was the food. Not all dishes were thoroughly cooked, and many of us experienced severe discomfort. Part of the property had a strong sewage smell, which was also unpleasant and uncomfortable. At guest relations, a staff member was unhelpful. When I reported the issues with the food and room, she suggested buying supplies to resolve them myself. After spending so much money on this hotel, it’s disappointing that basic amenities like tea are not provided, nor can you prepare it in the room. The staff even recommended purchasing it from the on-site shop. On the positive side, the beach is large, and the ocean is beautiful, with impressive waves.

Cara Carriere

This was our first time on vacation and we had a blast!! Rooms are clean, staff is amazing and friendly as well as helpful!! The beach and pools were awesome. Entertainment team was amazing!! My kids especially enjoyed there time with Luis and Carlos .. They made their experience even better. Shout out to our butler Darrel he was awesome. Food was excellent, drinks were awesome!! We will definitely be back😊 Thank you so much for the fun times!

Kye San

The experience at Majestic Colonial was awesome, they have an awesome activities program and go the extra mile to make sure the guests are entertained. In the beach they have staff interacting with guests doing beach games, pool parties, and dance classes. Martin is really fun, made our time so fun! Everyone is so goofy and really make you feel like buddies! And every night they have some type of entertaining event going in in their theater or main center. My friends and I had such a great experience! Highly recommend

Monique Bennett

The resort is beautiful and most of the staff are great. The beach and the pool were beautiful and they provided a lot of fun poolside activities. Unfortunately, however, the room was dirty in my opinion. Floors sandy, dust on the furniture, and cracked peeling paint. I did complain to KC and Catherine who offered a deep cleaning but seemed dismissive. She did not even attempt to come to the room to see my concerns. The trip was salvaged due to the beautiful weather, the pool, beach and the night entertainment. Martin and Miguel were very attentive and made me laugh. It was my Birthday weekend so I expected more from a 5 star resort. Update: On my last day the manager Vanessa B. reached out to me. She heard my concerns and showed Empathy. She made sure that the day of my Birthday I was happy. To my surprise my room was beautifully decorated and I got a cake. I didn’t ask for any of that, it was extra just to make sure I was happy. I left the resort pleased and because of her I will be back. Thank You Vanessa!

Bernadette Nubuasah

Amazing Stay at Majestic Colonial Punta Cana! I had an incredible experience at Majestic Colonial Punta Cana! From the moment we arrived, the service was top-notch—friendly, attentive, and always ensuring we had everything we needed. The food was fantastic, with a great variety of options to satisfy every craving, and the entertainment kept us engaged throughout our stay. A special shoutout to Marlin from the entertainment team—She was beyond amazing! Not only was she super friendly and helpful, but she also went out of his way to entertain my baby girl, making our trip even more special. Her energy and kindness truly made a difference in our experience. I highly recommend this resort to anyone looking for a relaxing yet fun getaway. I will definitely be back again!

Tim Tang

First stay here with my wife and 2.5yo at Majestic Colonial, and it's met our expectations and then some! Beautiful resort, spacious rooms, and the beach is stunning. Love the lazy river type pool spanning the entire resort with plenty of swim up bars. The resort is kids friendly and the kids pool area is very entertaining and kept my child busy. Food was very good as well. The staff were absolutely amazing, super friendly every time and they adored our kid, it shows that they are happy to be here, which is huge. Also there nightly entertainment was a great addition, especially the circus show. We had a small hiccup with our room to start but it isn't enough to cause a problem. We also noticed 2 cockroaches in our room one night but the hotel staff were immediately responsive and took care of it, with no charge to change rooms. We would come back again for sure. One recommendation is to either book with a travel agent or look at selecting a room with a view/poolside, as our room faced the resort road and we didn't have any view.