Vincent De Carlo

Tge resort is peaceful and great. The food is above par and the restaurants did not disappoint once. The staff at the resort is also very kind and very helpful and they truly make you feel a part of the experience. Yuri and Jazmin especially standout in particular. They are very outgoing and they are very dedicated and hardworking. I’d recommend the stay just for the staff.

Jamal Stanio

I was forced to submit a previous review by the animation team. They will literally grab your phone and go to put a 5 star for the resort. This is my truthful review of the resort and if you are looking for a genuine one please read. 1. Majority of staff are not friendly at all especially if you are black. They treat you like you are non existent and take forever to attend to you at the buffett and at the restaurants. 2. The animation team is also very racist, they will treat you very differently if you are black. It’s pretty disgusting considering you have travellers from all over the world. The shows are very basic and not so entertaining in my opinion. 3. Food was really good compared to other resorts . 4. Drinks were pretty good and there is a 24hr bar. 5. The AC is the room is really loud and doesn’t work properly. 6. Shoutout to Gregorio, his manager and the chef’s at the snack bar who were the only nice and friendly people at the resort. They really made the vacation worthwhile. To conclude, I have been to other resorts in Punta Cana and this one was the most unfriendly with very rude staff members. I enjoyed the food and the 24hr bar at nights but that’s about it and most of the reviews here are not genuine. The animation team are the ones grabbing people’s phone and leaving 5 stars.

Darian Vargas

Room was not the best, my toilet had a leak, and the was AC too loud. The service was very good half of the time, and terrible the other half, especially some of the cooks and waiters who were rude. There were not many food options, and did not have allergy information on any of the dishes. Overall it is okay if you are just looking for a somewhat small resort that is affordable.

Doug Lamey

Great trip to Punta Cana Princess. Top notch place. There were a few staff members who really made us feel welcome. Make sure to visit the beach bar. The older bartenders are great! Frank makes a dandy frozen margarita. Make sure to chat with Charles, and get that couples massage on the beach. Food is good. Call the guest services in the morning and let them know you want your room cleaned and mini bar restocked. Internet impressive. Literally sitting on the beach with good wifi. Good in the room and by pool as well. Relax and enjoy!

Caroline Dignard

Juli & Frankelis and friends are fantastic! Great animation team! Bartenders are great, especially Louisa - you should definitely ask for a Louisa special if you want a delicious drink. Servers are great, especially Jonathan - thanks for our special table! Everyone is so friendly and fun. Absolutely fantastic vacation in a perfectly sized smaller resort with great activities daily. Highly recommend!

Nessa

I was in contact with the property prior to the travel date due to some negative reviews. I have to say we were impressed. The room we stayed in was large and nicely decorated for our anniversary. Aside from the sewage odor in the area of the Platnum member, the resort is absolutely beautiful. The staff were very warm and welcoming. Our first all inclusive, it was very pleasant and worth the trip. We stayed away from the salad bar, drank bottled water, beer and wine only. The food were delicious. The pool and beach were close together and that is just wonderful. A shout out to one of the managers, Manny thanks for helping us arranging our transportation to the airport when we had no cell service. And yes Greisy, one of the staff at the buffet...was very attentive, loving and fun! We would definitely return.

Ellie Wilsdon

The service in this hotel is appalling, majority of the men are creepy towards women. I’d say 2/3 times a day both me and my sister experienced a male member of staff being inappropriate towards us, licking lips, whistling, starring etc.. We found that the resturant staff would get rude at dinner if you didn’t want to buy a bottle of wine In the buffets tables are never laid, takes forever to get a drink and there is birds flying around everywhere walking all over the tables and eating the food. Our room was so out dated, had mould in the bathroom, mosquitos everywhere and the smell of the drains from the taps was sickening 🤢 The air con smelt of wee when it was turnt on and gave myself and my partner a horrendous cold where it obviously needs cleaning. 3 of our party got food poisoning from the fish restaurant as the fish was raw, we questioned the waiter on this and he said it was fine to eat and insisted that that was what red snapper looked like. This cost us 4 days of our holiday and are still being treated for bad stomachs now we are home. The pool is awful and filthy, they go around with a net that has holes in it - meaning it stays filthy. Hair, eyelashes etc were floating around in it for days. As well as the water going stagnant in the parts that went off from the main pool. The only good part about this hotel is the wasabi restaurant! The staff in there were amazing and the food was excellent. The poor guinepigs too.. look at their water! There is definitely better hotels in the Dominican, we have been before and we’re due to stay in that hotel again but had to move due to building works and it’s a shame that we were put in the grand Bavaro princess.

Tiffany Xu

I recently returned from an 8-day stay at the Grand Bávaro Princess Resort with my boyfriend at the end of May. We’re both in our mid-20s, and while this was my first time staying at a resort, it was his second. Unfortunately, the experience left a lot to be desired, and I wanted to share an honest account for other travelers, especially young couples, considering this destination. Arrival & Check-In: Upon arrival, the resort looked nice at first glance, but the welcome was underwhelming. Staff were available to assist with luggage, which was appreciated, but the open-air layout of the lobby made it uncomfortably hot and humid, there’s no air conditioning in this area, only ceiling fans struggling against the Caribbean heat. We arrived around noon, knowing check-in wouldn’t be until 3 PM, so we were directed to the buffet to pass the time. Unfortunately, this dining area is also open-air, which made for an uncomfortably hot experience. Flies and birds hovered near plates, which made it hard to relax or enjoy the meal. The food was average at best and lacked variety, rotating through the same limited options each day. In summary, this stay was disappointing and not at all what we hoped for. If you’re a young couple looking for a romantic or exciting getaway, I’d recommend looking elsewhere. You won’t get much value or enjoyment here. However, if you’re a family seeking a budget-friendly, kid-oriented resort, it might be more suitable. Would I return? Definitely not.

Liliana Di Cesare

First Schneider from reception was very charming, nice, helpful made my check in experience great and smooth. He was so welcoming he got us drinks as soon as we got to the desk. Had our room ready so quick he was honestly amazing. The Hotel was wonderful, Beautiful, more the one I expected. Was a great experience since we stepped a foot in the resort. I recommend 100%

Dipen Patel

We went for a family trip and it was fun!! Rooms were neat & clean!! Resort was all inclusive and food quality was good!! Customer service was awesome and staff were very friendly, which made our trip so memorable. Pool was near & clean and well maintained!! There were lots of different even schedule in evening time like live singer, silent music party ( which was really unique & fun) which was fun and had a good time everyday in evening!! There were lots of activities for kids and they had a separate pool section with all amenities like play area, movie time, food and many other things!!! Overall I would recommend this resort for family vacation!!!

Nia E

My boyfriend and I had the most amazing time at Majestic Colonial! Our stay started off by being greeted by our butler, Israel. He was super friendly, attentive, and showed us around the property before bringing us to our room! Our room was gorgeous! It was extremely spacious, the AC was perfect, and the bed was very comfortable. We also had a very nice outdoor patio with a bath and tanning beds. There were a ton of options for meals as well! We went to their Mexican, Japanese, and French restaurants as well as the buffets and steakhouse. The food was so much better than expected, and definitely great quality! We never went hungry here! The drinks were also great and were poured strong! The property itself is very clean and beautiful. The staff were extremely friendly and always answered with “my pleasure.” The beach and pools also had cabanas to relax in which were so comfortable and felt luxurious! We also took part in a ton of fun resort events such as their foam pool party, bingo, necklace making, and more! For the price and great amenities/staff, Majestic Colonial can’t be beat! Will definitely be staying here again our next time in the Dominican Republic🌞🩷

J B

Service was exceptional. Our butler, Marcelo, was very attentive and met all our needs. From check in to check out we were treated wonderfully by the staff. The restaurants had a variety of delicious foods and drinks. The room was a bit dated but we didn't spend too much time in it so it was fine for us. The property is clean and maintained very nicely. Tropical music playing throughout the walkways really adds to the joy this location exuded. There are beautiful gardens and statues throughout. The beach and beach bar were really fun to be at. There's also a friendly cat on the grounds!

Ennalise Rodriguez

This vacation was the best one yet!!! I had so much fun. First time out of the country and couldn’t have chose a better resort !!! Service was amazing my butler Javier was very helpful with making reservations and any issues communication was great. July & Katia the bartenders at the swim up bar were amazing, they treated me so well their drinks was the best at the resort!!! They made my birthday so much better. This resort I will do over again any day !!!! Literally just return and couldn’t wait to give this review. Don’t waste no time book now !!!

Melissa Murphy

We had a great stay at the Colonial Club. All the staff were always smiling and willing to help. There is also a great variety of food. I definitely recommend dinner on the beach as it was definitely one of a kind. A special thank you to our Butler Edith who went above and beyond during our stay. Would definitely love to return. Thank you so much from Melissa and Jeff.

Lea W

Came to Punta Cana for the first time and was not disappointed. The vibes, people, water, service, staff so amazing. Cristina and the team animation majestic colonial Punta Cana were always the life of the party from bingo, pool games, hosting shows to silent discos. It was never a dull moment. Braymer was an amazing butler! Super kind, attentive would recommend him to anyone. 5 out of 5 fiestas would stay again!