Marta Barbosa

My husband and I stayed at the Princess Punta Cana for a week. We had a wonderful stay and highly recommend the resort. The staff are very attentive and friendly, we enjoyed the resort so much partially due to the staff, they are all great ! The entertainment team are excellent and work really hard to offer you great entertainment from day to night. A special mention to Valeria who is a credit to the resort. The reception staff are always quick to resolve any issues you may have, (key card stopped working / small leak from air con unit) the staff resolved it immediately. The staff hold themselves with such decoram and respect, we witnessed some entitled guest be extremely rude to the staff through no fault of the staff, they were always polite and courteous back to said entitled persona, I cannot same I’d be so polite back. The only negative is we upgraded to the VIP package, which we are unsure we would do again, partially because we didn’t use it to its full potential, which is not the resorts fault merely ours. You get unlimited room service which we didn’t use. We preferred the none VIP area of the beach, however is this is personal choice. We did benefit from a sea view room, with close proximity to the beach and pool. complimentary rum bottle and a lobster meal for two. The food is nice and we always had plenty of options, we enjoyed all the restaurants. Given the opportunity we would definitely return to Punta Cana Princess.

Mary Ortiz

We went with our closest friends and we had an awesome time with almost everyone at the hotel. We enjoyed the music, activities and games. Tequila, Valeria y Erika were the best entertainment team ever. The food was amazing and the waitress and chef were kind and friendly. Also Maria our bartender she was funny and super friendly ! I will upload pictures soon.

Julia Johnson

The entertainment team at Punta Cana princess is phenomenal. They made my stay so much more fun. I will definitely be back, it has been such an amazing time! Food, drinks, good people, great time.

Herso Bert

The place is great!!! Most of the people are great. But, there are people who don't know how to treat the customers. A restaurant manager named Francis, a person like him, can ruin your entire vacation. The General Manager Rodolfo Espino should take care of these unpleasant situations, but it seems that he doesn't care.

Maria Espada

Having a blast for hubby's birthday! Princess far exceeded my expectation. Our honeymoon suite is amazing with a view to die for. The animation group makes your stay here exceptional. Wow what a lively group of individuals!!! THANK YOU, THANK YOU! My first stay at Princess of many more to come!!!

Polina Yurchenko

This hotel is by far one of the most incredible experiences I've ever had. Everything is just perfect and screams luxury. The stuff is friendly and helpful. Animals walking around the territory will boost your mood each time you pass by them. The beach is just breathtaking! Clean, well kept and beautiful. Food is very delicious, as well as the drinks. I don't know what to say more, I am absolutely delighted with this resort and I would definitely come back!

Odane Johnson

I recently had the pleasure of staying here , and I must commend the exceptional service provided by the receptionist, Schneider. From the moment I arrived, he greeted me with a warm smile and a genuine willingness to help. Schneider efficiently checked me in and took the time to provide personalized recommendations for local attractions and dining options, making my stay even more enjoyable. His professionalism and attention to detail truly stood out, ensuring that all my questions were answered and my needs were met. What impressed me most was his ability to handle a busy check-in period with grace and efficiency, all while maintaining a friendly demeanor. It’s rare to find such dedication to customer service. I left feeling valued and well cared for, and I can’t wait to return. Thank you, Schneider for making my stay memorable!

Leo Puskar

The resort met the expectations and the price tag. Rooms were AAA, very modern and super clean. The beach was by far the best in the area as we took a boat ride down the coast and all the other resorts seem to have major sea weed problems. Not here. I highly recommend this resort for a family. The things that could improve are food and partying. Food was a typical buffet they give at all-inclusive resorts, wasn't that good. The restaurants were okay though. In terms of partying they have a foam party during the day, but no action at all during the night, only kids shows. Which is understandable as it's a family resort, but for a young person I believe a Riu resort might have been a better option. Overall a great week spent here with the family.

Sherri T

Great resort but rooms were not fully ready. Missing towels, drinks in mini bar, activities are not consistent, but overall great resort for a family vacation. The buildings & rooms were very nice. Grounds are beautiful. Good restaurants, Buffet & Bars!

Karen Smith

I was looking forward to celebrating my birthday with my daughter at this resort. When we were checking in, the agent said, I am going to upgrade you to the Premium room with all the services! I was so excited and thought this is going to be great! We got to the room, it was nice. Went to Chopkin Buffet for dinner, the waiter was very nice and sang songs. The only good food on the buffet was the mashed potatoes with cheese. After we were finished eating the waiter and hostess approached our table and said we are sorry though you are not to be eating in here, as you are not Platinum guests. I explained we were upgraded at check in and he said we did not have the correct wrist bands and go talk to the desk. I felt embarrassed and when I asked the agent at the desk, he said “ no your room was upgraded, no services come with the upgrade” So now I’m not happy at all, why would the other guy tell me with the services and was even dancing when he was telling me. So now we are in the back of the resort where only Platinum amenities were. We had to take the train to the front, majority of the time we had to wait for 2-3 trains as they were always full! We missed an excursion because of not making it to lobby in time. We could only get one reservation for a restaurant as everything was booked. Went to Focaacia and the server had to get her manager to take our order because she couldn’t understand what kind of crust my daughter wanted. It was very frustrating, the whole stay and I wouldn’t recommend staying as you will get duped like we did.

Jack Bridger

Majestic Colonial Punta Cana was a fantastic experience from start to finish! The food was delicious and offered such variety that we looked forward to every meal. The pool and beach were stunning, with plenty of room to relax and enjoy the tropical scenery. The views were breathtaking, and everything about the property felt like paradise. What made our stay truly exceptional was the staff—they were so warm, welcoming, and incredibly attentive, making us feel right at home. If you’re looking for a beautiful, relaxing getaway with top-notch service, Majestic Colonial Punta Cana is the place to be!

audrey schuller

Yahaira made this trip very enjoyable and fun the entertainment was breathtaking and exciting. The shows were very cool, the food was delicious, with so many different choices to choose from. Our room was tidied and restocked on drinks and snacks every morning and they did a wonderful job. The pool was very clean and all of the servers and waiters were on top of excellent service with little to no wait. I HIGHLY RECOMMEND The Majestic resort for your family vacation, couple getaway, or time to relax!! 😌 😎

SABRINA TELLADO

The staff at Le Gourmet is amazing the food was great but the personal touch they provide was exceptional.They make you feel like family. Martina was the best, we met her on our first day here three days later she remembered it was my birthday, and made our dinner extra special. She is attentive and pleasure to have met. The service is top notch. Rudy the manager and Carlos were checking in to ensure we had a great experience. Junior was also very attentive to anything we needed. Service and food is five star they really made us feel like family. Thank you so much for making our trip so special. 💗

Kristin Kelley

Great service, very accommodating. Food is delicious (excluding street eats), steak house and Japanese Hibachi was our favorite. Drinks are great with a lot of good options. Pool is huge and clean, the beach is beautiful, and there are lots of open chairs and swim up bars. Shows and entertainment are good and the resort is well maintained. Highly recommend. Christina in animation was a great stretch and games host at the pool.

Carolina Fernandez

Excellent service, excellent kindness of the employees, especially the pizza maker at the buffet. I will never forget his kind treatment of my son who only eats cheese pizza and the pizza maker who is always available to make the pizza. They should improve the cleaning of the rooms. They should talk to the employees so they don't discuss gossip in the hallways. I have seen this situation several times and it is not pleasant. In conclusion, an excellent hotel.