Jean Herrera

I had an amazing experience at punta Cana princess adults only. Me and my wife had an amazing experience! Jose at the reception was super kind and helpful. The chauffeurs and luggage folks were a huge help. The rooms are pretty decent only some cosmetic things but the pool was very nice and not too crowded. The restaurants were decent, our favorite spot was definitely the snack bar by the beach. I would say for the price you get here it’s the perfect investment to get to know punta Cana and be introduced to its all inclusives. I can definitely say the hospitality here is great. I loved this guy Freddy, super kind, our bartender Gregorio was nice and the parties in the lobby were great! The security around the beach at night made us feel safe and secure. The beach around this time had too much seaweed unfortunately, but you definitely get your money’s worth in food, drinks, swimming, and overall a great experience. The DJing could use some work, the food could have been a little better. That being said, I would recommend this resort to anyone looking for a budget getaway and would return!

Andrea Hernandez

Erika, Fran and the whole team has been wonderful to us and my family.. not to mention our wonderful friends nancy and laura and many more friends we made along the way. You really feel like family… Some rooms should be updated, some food as well but that did not made our stay bad. The quality of people is what makes you want to come back for more!

Daniela Elvira

The entertainment team was amazing, they helped people come out of their comfort zones to participate in different things like archery with erika and aerobics, yoga, and beach volleyball. Erika was someone who always got us to participate in different things for us to have fun! Our room was beautiful and there was constant room service if needed. Everyone was so friendly and constantly ready to help if we needed. The beach was a walk away and the pool was always in use for people to get in. It was more beautiful than I could have thought it to be!

Christian Ringhofer

An awesome place to have a vacation. The staff are amazing and very respectful. The rooms are very well maintained and cleaned daily. It is a small resort which is nice because you wouldn't have to walk far to get somewhere. I would say a peaceful but also party vibe depending on where you are on the resort at a certain time. So best of both worlds. Definitely will be coming back.

Christina Korfmacher

I honestly don’t even know where to start. This place completely ruined what was supposed to be one of the most special trips of our lives — our honeymoon. From the moment we arrived, everything went wrong. The air conditioning leaked so badly that if we ever turned it off, a whole puddle would form on the floor. The TV didn’t even turn on, and the remote was broken. The hairdryer was a nightmare — old, broken, and open on the sides. It didn’t even have a filter, and my hair actually got stuck in it! The shower barely had any pressure, and after 2 a.m. they cut off the hot water completely. In a party destination, that makes absolutely no sense — who wants a cold shower after a night out? We even had to switch rooms because the first one had a broken door, and the second one wasn’t any better. The room key didn’t work, and we had to swipe it over and over, sometimes 10 or 15 times, just to get in. One morning, the cleaning ladies came into our room at 10:30 a.m. while we were still sleeping, without knocking and without us asking for cleaning. It was so disrespectful. The jacuzzi was disgusting — dirty and full of hair the first time we went in — and the pool was in terrible condition. One day they ran out of pool towels, and the only thing they told us was to “use the ones from your bathroom.” Seriously? And the food… horrible. Almost no variety, really bad quality, and both of us ended up sick with diarrhea for days. They claim to have “10 restaurants,” but only one or two were ever open, always overcrowded. The rest you could “book” in theory, but they were always full. The room service took forever, and when the power went out, they just shrugged like it was totally normal. Everything about this hotel feels like they’re trying to take your money at every turn. Even when I got sick, they refused to help me without payment upfront, and the doctor visit cost €200. They cared more about money than my health. To top it off, they recommended a club that turned out to be a casino owned by the same group, clearly another trick to get guests to spend more. This place is nothing like what they advertise. The service, the hygiene, the attitude — everything was awful. It’s honestly the worst experience I’ve ever had in a hotel.

Sarah Uphoff

To start off, we stayed in a Platinum room right next to the PBG and the proximity was perfect to the beach. Our room appeared nice and modern but we noticed mold on the wall in the bathroom and next to the bed, the bathtub was dirty, was missing beach towels, and did not have an umbrella so we had to walk in the rain to the Platinum lobby guest accommodations to ask for an umbrella and towels. We really appreciate the kindness and helpfulness from Idanny who spoke very good English. We noticed most of the housekeeping staff and workers did not speak good English so we had some language barriers asking for directions to events at the resort. We feel like Freilyn really made our entire experience much better at the rooftop bar above PBG when he set up a bottle of champagne and our wedding song on a speaker to help us celebrate our anniversary. He was amazing in accommodating any request and I recommend a promotion for him! I also felt like Jerry Jose was fun and entertaining at the PBG poolside bar.

Nyree Gadsden

Schneider from reception absolutely outstanding. From the moment I arrived, I was greeted with a warm welcome and genuine professionalism. They were attentive, patient, and quick to answer any questions I had. What stood out the most was how smoothly they handled check-in and made the process stress-free. He was not only knowledgeable but also approachable, ensuring that every detail was handled with care. Whether it was giving clear directions, accommodating special requests, or following up to make sure I was comfortable, they went above and beyond. It’s rare to encounter a person that blends efficiency with kindness so seamlessly. His positive energy created a welcoming atmosphere and set the tone for a great overall experience. I highly recommend him

Tatiana Gaviria

We had an amazing time overall! From the moment we arrived, the staff was out of this world with their warm welcome and outstanding service throughout our entire stay. The resort itself is breathtaking!!!!!surrounded by nature, with beautiful scenery and animals all around that made the experience even more special. We booked the Premium Experience, and honestly, it was one of the best decisions we made. Everything felt elevated, and as part of this experience, the resort offered us a beach dinner for all Platinum guests, which was absolutely gorgeous! truly unforgettable. A huge part of what made our vacation so perfect was the incredible team members who went above and beyond for us. We are so grateful for Ezequiel, Ramon, Tony, Alondra, Vanessa, Roberto, and Genaro!!! each of them made us feel cared for, special, and at home. Their service, kindness, and dedication really stood out and made our stay extraordinary. We cannot recommend this resort enough and are already looking forward to coming back. Thank you to the entire team for making this such a memorable getaway!

Angel T

We just returned home from this resort. To start everyone was so friendly. From front desk to bartenders to groundskeepers and everyone in between we thought everyone was lovely. Especially the crew at PPG! Our room was perfect, I liked the design very modern, air works great. We stayed in the platinum level so we had three bottles of liquor and a nespresso machine. Housekeeping was excellent and so was drink service for our mini bar. The coffee lounge was excellent. We enjoyed breakfast and lunch daily at ppg and the last few days we did the Chopin buffet. The hibachi place was not the best I’ve had in resorts but overall I thought the food was pretty good in the restaurants. The drinks were great and there were plenty of bars. The rooftop bar at ppg is beautiful. They had more beer there they had Heineken and corona. It’s definitely better for families than if you want to party. Also at platinum level you can go to the sauna and massage pool everyday which was really nice!

Kye B

Very friendly staff, superior and huge territory and rooms lots of birds and other animals and a piece of jungle in the middle of the resort. Rooms are also modern and decent size. There is so much to do as resort provides with different activities scheduled for every day, or you can simply chill on the beach or by the pool. We didn’t like the Steak house and Indean restaurant was so so but the Italian one was outstanding! So yeah, my first time in DR and I am so happy my wife picked this resort. Highly recommend!

Hugh Lascelles

We visited as a family with our two young sons (ages 5 and 4), and we truly had the best experience of our lives. The resort is very family-oriented, with daily kids’ activities that kept our boys entertained and happy from start to finish. The staff went above and beyond to make us feel welcome. The food was delicious, and the service was excellent throughout our stay. Cristina and her team were incredible with the children—she made sure every day was full of fun activities. Our boys absolutely love love love Cristina; she quickly became the highlight of their trip! Jesus at the bar was also amazing. He would always prepare milkshakes for the kids, and they loved watching him make them each time. It became a fun little ritual they looked forward to daily. Pedro at the restaurant stood out as well. He was attentive, patient, and made sure we felt completely comfortable. He even made such an impression that one of our sons drew him a picture—something we’ll never forget. This was a wonderful family experience, and we’re already looking forward to coming back.

Karen K

Our stay at Majestic Colonial was truly one of the most memorable vacations we’ve had at an all-inclusive resort. We were celebrating our anniversary, and the entire experience exceeded our expectations. A special thank you to our amazing butler, who went above and beyond to make every moment feel extra special. We also want to give a heartfelt shoutout to Fausto, our favourite bartender, and Epilido, our wonderful server at the French cuisine restaurant. Their energy, kindness, and great sense of humor really made a lasting impression on us, they helped make the trip even more enjoyable. The food was excellent, always fresh, with tons of variety, and something new to try each day. The beach was beautiful, and while there was some seaweed, it didn’t take away from how much we enjoyed our time there. If we had one suggestion, it would be to renovate the washrooms and bedrooms, as they’re outdated. That said, the entertainment was great, and the overall atmosphere of the resort made it easy to relax and have fun. We’d absolutely return and are so grateful to the Majestic Colonial team for making our anniversary so special.

Светлана Рагулина

A vacation at Majestic Punta Cana is a true delight for all the senses: white sandy beaches, turquoise waters, warm sunshine, and a gentle sea breeze. Each day is filled with joy and energy: morning walks along the beach, swimming in crystal-clear waters, and in the evening — vibrant shows and entertainment under the stars. The animation team turns the holiday into a celebration, full of games, dances, fun contests, and laughter that lasts all evening. Among them stands out Manuel — charismatic, cheerful, and incredibly warm-hearted, whose energy makes every moment special. Majestic Punta Cana is a place where relaxation becomes a true fairy tale, one you want to experience again and again.

диана мотрий

I recently stayed at this hotel and had an amazing experience from start to finish. The staff were incredibly welcoming and helpful, always ready to assist with a smile. The room was spotless, spacious, and very comfortable, with all the amenities I needed for a relaxing stay. Breakfast was delicious and offered a wide variety of options, both hot and cold. I especially appreciated the attention to detail and the overall atmosphere, which made me feel right at home. I would definitely stay here again and recommend this hotel to anyone looking for quality service and comfort. Thank you for a wonderful stay! antaiteamen hot chocolate

Juan Camilo Valencia

Worst Hotel Experience – Guests Abandoned During Renovation I have traveled to many resorts, but this was by far the worst experience I’ve ever had. The hotel was closing for renovations while still hosting paying guests, and the way it was handled was absolutely unacceptable. From the moment we arrived, services started to shut down without any notice: bars, restaurants, and activities were suddenly closed one by one. The hotel never informed us that we were allowed to use the facilities of the Majestic Elegance next door, even when my wife went two times to complain about the issues and they never gave her an option; we only found out by asking other guests after wasting three full days in what felt like a deserted, half-abandoned hotel. For those three days, the only dining option available was a single restaurant running at half capacity with improvised, low-quality food. The atmosphere was dead, with no activities, no entertainment, and no effort to make guests comfortable. The beach was another disaster. It was covered in algae that was never cleaned because the hotel was shutting down. The smell was unbearable and even reached into our room, making it hard to sleep. If we wanted to enjoy the ocean, we had to walk to the Majestic Mirage hotel of the same chain, where they were still maintaining the beach properly for their guests. We felt deceived, abandoned, and completely disregarded as customers. Charging full price for such an experience is inexcusable. If the hotel is going to close for renovation, it should stop accepting reservations or, at the very least, be honest and give guests the option to stay in the other functioning property. I would never recommend this hotel to anyone.