Ralph Condy

My wife and I just spent a week here and had a wonderful experience. The staff are friendly and attentive, the food and drink were amazing, and the pool, beach area, and the entire property overall were pristine. This resort is not too big, not too small, but just right. Everything you need is within easy walking distance. We would definitely stay here again.

Emily Webb

Best resort I’ve ever stayed in! So beautiful and such a lovely team all round! Shout out to Valeria from entertainment for bringing a great show every night! I love the pool the vibes the music and everything!

Marta Barbosa

My husband and I stayed at the Princess Punta Cana for a week. We had a wonderful stay and highly recommend the resort. The staff are very attentive and friendly, we enjoyed the resort so much partially due to the staff, they are all great ! The entertainment team are excellent and work really hard to offer you great entertainment from day to night. A special mention to Valeria who is a credit to the resort. The reception staff are always quick to resolve any issues you may have, (key card stopped working / small leak from air con unit) the staff resolved it immediately. The staff hold themselves with such decoram and respect, we witnessed some entitled guest be extremely rude to the staff through no fault of the staff, they were always polite and courteous back to said entitled persona, I cannot same I’d be so polite back. The only negative is we upgraded to the VIP package, which we are unsure we would do again, partially because we didn’t use it to its full potential, which is not the resorts fault merely ours. You get unlimited room service which we didn’t use. We preferred the none VIP area of the beach, however is this is personal choice. We did benefit from a sea view room, with close proximity to the beach and pool. complimentary rum bottle and a lobster meal for two. The food is nice and we always had plenty of options, we enjoyed all the restaurants. Given the opportunity we would definitely return to Punta Cana Princess.

C B

Wow there’s many complainers here. Our trip was perfection. Every staff member was kind and attentive. The grounds were immaculate and the beach was gorgeous. The buffet was way better than expected and I actually preferred going there compared to the restaurants (though, those were pretty fabulous too). We tipped throughout the trip and the staff were appreciative and demonstrated this through ongoing 5 star service. The nightly entertainment was fun. I’m way past my party years so this was the right amount of fun and chill. The resort is quiet and small but that’s exactly what I loved! Yess there’s vendors poking around but if you’ve been to a beach ever in your life, it happens. Folks are trying to make a living. Not one was rude or pushy when told “no thanks” You do have to be prepared for the “reserved” chair battles at the beach, but this is pretty normal. We were patient and by lunch time, seats would open up. My only gripe was the air conditioning but I’m also cognizant of infrastructure and this being an older resort. It takes longer for the room to cool. It doesn’t get icy frigid like in a hotel, but I slept comfortably and it was clearly cooler than outside. I would 1000% return, I can’t believe the reservations I had based off some of these reviews. If you’re on the fence, do it! If you’re strictly all about the higher end bougie resorts and these are your expectations for all resorts, don’t come here. The staff are too amazing to deal with your BS.

Mary Ortiz

We went with our closest friends and we had an awesome time with almost everyone at the hotel. We enjoyed the music, activities and games. Tequila, Valeria y Erika were the best entertainment team ever. The food was amazing and the waitress and chef were kind and friendly. Also Maria our bartender she was funny and super friendly ! I will upload pictures soon.

Soraya N

I had the worst experience at this resort while celebrating my birthday. First, the restaurants are extremely far from the rooms. It took 15 to 20 minutes to walk to any of them. To make matters worse, the food made me so sick that I had to skip meals every day. On the morning of my birthday, I went to the beach. When I returned in the evening to prepare for dinner and celebrate, I found that the safe in my room was open. A significant amount of my money was missing! I immediately reported it to the front desk. They assured me an investigation would be conducted. Shortly after, two security guards and a staff member came to my room. They started searching through my suitcase and purse without asking for my consent. When I questioned their actions, they said I might have misplaced the money. After searching, they left and told me they would continue the investigation the next day. The following morning, the security guards returned to examine the safe but offered no updates. That same day, I was leaving the country. I went to the front desk to inquire about the investigation, but they told me the cleaner denied taking the money, and they were sorry, and that was the end of it. Adding insult to injury, the investigation caused delays in my checkout, and I was charged $90 for a late checkout. When I expressed my frustration, the staff was incredibly rude. I believe I was taken advantage of because I was traveling alone. This experience completely ruined my birthday and my trip.

Polina Yurchenko

This hotel is by far one of the most incredible experiences I've ever had. Everything is just perfect and screams luxury. The stuff is friendly and helpful. Animals walking around the territory will boost your mood each time you pass by them. The beach is just breathtaking! Clean, well kept and beautiful. Food is very delicious, as well as the drinks. I don't know what to say more, I am absolutely delighted with this resort and I would definitely come back!

Jessica

I just stayed there with my family of 3 for the first time 1 week ago. We loved it. Food was excellent, room was clean and big. Beach was amazing. We asked for a room close to the beach and lower floor since we have a baby and they accommodated us. I will definitely be back!

Scott Gorman

A very nice resort. Most of the food is great. A few misses at the buffet but good overall. Great beach. Cool restaurants and and touristy shops. Really big and spacious pools. Didn't use the spa myself but some of our family had very good deep massages (extra cost, but reasonably priced).

Odane Johnson

I recently had the pleasure of staying here , and I must commend the exceptional service provided by the receptionist, Schneider. From the moment I arrived, he greeted me with a warm smile and a genuine willingness to help. Schneider efficiently checked me in and took the time to provide personalized recommendations for local attractions and dining options, making my stay even more enjoyable. His professionalism and attention to detail truly stood out, ensuring that all my questions were answered and my needs were met. What impressed me most was his ability to handle a busy check-in period with grace and efficiency, all while maintaining a friendly demeanor. It’s rare to find such dedication to customer service. I left feeling valued and well cared for, and I can’t wait to return. Thank you, Schneider for making my stay memorable!

Behdad Meshkati (Saint)

Wow, it was a great resort to stay. I visited Majestic Colonial Punta Cana on December 12th 2024 and stayed for 6 nights, it was incredible place, beautiful area, nice and clean beach and all required equipment available for guests. Employees were very knowledgeable, professional and friendly plus everywhere covered by safety cameras to make sure about guests safety. Foods and drinks are amazing and they have different types of international restaurants, I tried French, Caribbean and Japanese and all were amazing. Totally the resort is not new but super maintained and clean and you can enjoy your stay. They have family and adult only rooms available, Still reading my review! Come on go and try it 😊

kariny ramos

I had an incredible time here. The staff were super attentive, polite, funny, and ensured we had a great time! I was completely shocked with the service everyone was so kind and had the best energy!! They truly made this trip amazing!! I couldn’t be more thankful to have chosen majestic! I wish I could have stayed longer!! The resort events were super fun, the food options were endless, and the drinks were the yummiest!! Every area was super clean, there was nothing that I would change about this trip!

Jennifer MacFarlane

The staff at this resort went above and beyond to ensure that we had an incredible stay. Our room attendant, Gloria, always kept our room in pristine condition and made sure we had what we needed. Alejandro was top notch - we had a great experience at the restaurants around the resort. Every night, the director would walk around and make sure that everyone was having a great experience. This is my second time attending this resort, and I will be going back soon!

Jessie Frayser

This is my second time to DR and the staff at Majestic Colonial is top notch. The bartenders, waiters, and activity staff are amazing and so accommodating. Victoria was very friendly and great at making sure everyone was included and involved. Lorenzo was helpful and knowledgeable when recommending and making drinks. The rooms were lovely although in need of a bit of updating and a little disappointing to know the performances never change even years later. It would also be nice if more variety of excursions were offered for outside the grounds. The pool area and beach are wonderful and extremely well maintained. We also took advantage of the gym facility. Our group took advantage of the pickleball courts a few days during our stay. These too needed some updating, however were still very usable and we really enjoyed this addition. The walk would be a little difficult in hotter weather, so the possibility of a tram to transport to the courts could be helpful. Overall, there is no doubt that the staff is the reason people keep coming back.

Sally Finger

Love the property, the pool, the food. It was sometimes hard to navigate food, especially between main meals. My bed was very comfortable. The drinks were very tasty. Service at the bars was slower. The people were friendly and helpful. I really enjoyed the mixology drinks.