Fernando Catulo
For many years we were frequent guests at Quinta das Figueirinhas and in recent years we moved to the UK and have not been there, but we have very fond memories of good times spent there.
We booked through expedia and when we arrived we were given an apartment on the 1st floor with no sunlight and no great chance of even getting some sun. It was only after we got in that we noticed these important details.
We went back to the reception and realized that the lady was using nonsensical arguments to avoid changing apartment, saying that they are all the same, furniture and everything (we do not complain about the furniture), maybe the furniture but not the rest, many get sun, many have mats, many have ovens, the arguments “they are all the same and if we wanted to change why could have said so before?!?” And that we had already used the apartment, it gets a lot of sun and faces south (falsely it faces East) how could we say without seeing it first?, we preferred to discreetly avoid getting into a confrontation due to the lack of professionalism
from the receptionist , which we had already noticed when we were at the reception and a man with a French accent came in and she immediately interrupted our check-in (although it had been brief) to serve him without even apologizing. I wonder if we were French or English, would we not have been assigned another room with the greatest kindness and smiles? Our mistake was being Portuguese because by the way there were many empty apartments facing the sun with mats during our entire stay (very few people on village). How do we know? Easy to do by the arrangement of the chairs stacked in front of the apartment and without movement the whole time, while others were always sunbathing or had open balconies, there were very few people.
We didn't make any big demands.
They could have said before about the lack of professionalism in the room argument (as if we didn't know what the one they assigned us was like).
Kitchen with very basic, no oven,
We couldn't get any sun in apartment facing east, seeing others taking sunbath from their apartments that we didn't have.
On Saturday the 5th there was no hot water (was irregular between lukewarm and cold) in the morning, the cleanliness outside the apartments also left something to be desired, we can see cups from drinks more than 2 days on stairs, rabish bags destroyed by birds spead along areas for days.
Robin Forrester
Large apartments and terrace. Staff helpful. A bit out of the way but 10-20 mins to supermarkets, restaurants and beaches. No oven. Othwise well equipped
marokell
Family holiday with the fantastic pool right outside our door
It’s was clean and comfortable
The beds were comfy that includes the couch that pulls out to sleep two kids
Bill Westlake
Quiet location. Villa was excellent. Rooms spacious. Fully equipped with washing machine, dishwasher, oven, microwave, toaster, and cutlery/plates for 6 people. Hairdryer in bathroom. Air con in bedrooms. Front/rear gardens with sunbeds/umbrella. Fan in living room. Veranda at top of villa. Cleaners are great. Property in modern condition and clean. Swimming pool is exceptionally clean and kept well. A recommended place, but a car would be very handy. Free minibus service to the town 6 times a day from reception, only holds 8, but driver will come back for any extra people.
Freya Hunter
Rooms are simple and well equipped.cleaners are regularly and keep the rooms clean.The food in the cafe is great for lunch or an evening meal with a range of different options, and prices are fair. The area is beautiful with nearby restaurants, bars, and beaches. I definitely recommend and would stay again