Nadira Nazarova
I recently attended an Iftar dinner, and I must say it was a wonderful experience! The food was delicious, and the atmosphere was warm and welcoming. A special thanks to staff members Bashir and Tharucha (I hope I spelled their names correctly), who were incredibly friendly, helpful, and made the whole experience even better. Thank you for such a lovely evening! Bohoma Sthuthi
Cornelia Brown
This review focuses on the quality of service I’ve experienced during my stay over the past few days. I’d like to extend a special thanks to Mr. Mohamed, the new manager, who went above and beyond to ensure we had an exceptional experience in RAK. The reception, housekeeping, and overall staff professionalism have noticeably improved since my last visit.
The hotel offers stunning views and a relaxed atmosphere, making it ideal whether you’re here for work or leisure. It’s a great choice for families, solo travelers, and those looking for a balance between tranquility and entertainment. The kids’ facilities also seem to be a hit, adding to the family-friendly appeal.
However, while the service is top-notch, the hotel itself could benefit from a refurbishment. Signs of wear and tear are visible, and an investment in upgrading the facilities would elevate the experience even further. Given its prime location and high occupancy rates, this presents a great opportunity for investors, as a well-executed renovation could yield strong returns.
That said, the exceptional customer service makes this hotel a fantastic choice, and I highly recommend it despite the need for some updates. Looking forward to returning!
Lowell Villenas
My family and I were there for 3 days & 2 nights. First, seeing it's a big hotel, the staff are extremely friendly, polite and treat us very well. The rooms are just wow, a great interior and spacious. The food was very nice, especially because the breakfast was well spread. The swimming pool is big and very well laid out. And the New Year’s Gala Night is extravagant and well organized. However, we don’t have a much greater view of the famous New Year's Fireworks there as what they promised when I was booking the place.
Michal Štengl
Silent hotel with everything what we needed. Fine roomy chambers. The stuff is a bit older and rooms would need a bit of care or reconstruction, but everything was clean and in order. Bed was awesome. Food was very good with many possibilities every day. Drinks were also fine. Nice surprise was european kind of beer (Heineken and some Austiran). Pool is small, but enough space for few strokes. There is good environment for babies - wheelchair access, 2 lifts, baby pool, baby playroom etc. Beach was nice and quiet without waves.
TGIFF The Great Indian Film Festival
My experience at Pullman was absolutely amazing! From the warm welcome to the thoughtful service, everything was perfect. The rooms were beautifully designed and super comfortable, and the food was incredible—especially the breakfast spread.
The staff truly went the extra mile to make my stay special, and every moment felt luxurious and relaxing. I left feeling refreshed and can’t wait to come back. Highly recommend!