Milanka Pathiratne
I had a wonderful stay at this hotel and would highly recommend it, especially for families. The food was extremely good with a great variety, catering to different tastes and preferences. It is an excellent choice for families, offering numerous activities to keep children engaged and entertained.
The cocktails were fantastic, adding to the enjoyable experience. The hotel's ambiance was warm and inviting, creating a relaxing atmosphere. Additionally, the staff were incredibly friendly and attentive, ensuring a comfortable and pleasant stay.
The only downside I noticed was that the TV was not a smart TV and did not support YouTube, which would have been helpful for keeping the kids entertained.
Overall, this hotel provides a great experience with excellent food, drinks, and service. I would definitely recommend it for a relaxing and enjoyable family getaway!
Alasdair Fay
This was our second time staying at this hotel. It isn't especially fancy, particularly by Emirates standards, but comfortably met all of our needs and was sensibly priced (again, particularly by Emirates standards). That meant we could afford a room upgrade and to take advantage of the massages offered at the spa.
The hotel offered us plenty of places to bask in the 30-degree March sunshine and respectable food options. Our room this time round looked like it could use a little bit of updating but we understand this is in fact ongoing, and the room still had the two things you really want in the UAE, namely, great views and great A/C. As a bonus it had an expansive and very sunny balcony, too, from which you could see both east over the ocean and west over the Gulf - Al Marjan island is very skinny where the hotel sits, so it stretches almost all the way across.
The hotel was not full but felt lively with plenty of young families there. That said the adults-only pool and section by the buffet were well policed. The room was cleaned and made up efficiently; the food was fine in the buffet and better again in the a la carte eating spaces; the staff were unfailingly welcoming and polite. Hotel performances are not really my thing but from the shows going on in the background when we were in the restuarants and bars it was obvious even to me that the entertainment team was full of talented individuals, too.
The only real downside while we were there was the temporary lack of beach access due to the local authority deciding to carry out beach widening. The hotel had arranged regular shuttle buses to other hotels in the area which did still have beach access but, given the plentiful spaces around the pool, we didn't feel the need to try that out. We did, however, take daily walks along the broad promenade running past the hotel on the Gulf side, perfect for watching sunsets.
All in all it was a really good early spring break and we're certainly going to consider coming back to this hotel in the future.
Patsy Yusuf
We had an amazing stay at this hotel and couldn’t fault it at all. The staff are always smiling and are happy to serve you, they work tirelessly. Everywhere is kept spotlessly clean. The adult only infinite pool area is perfect for couples as is the adult only area in the buffet where the food has lots of choice with something to suit all tastes. Must make a special mention for Imalka and Bryan for their amazing service during our stay, they are a credit to the hotel.
Overall this is one of the nicest hotels we have stayed in over the years. We also would like to recommend MALAK tourism for amazing airport transfers and a fay into Dubai. Thank you to Bar Al Bahr
Kamila Mikietinska
I really wish people would educate themselves before commenting, especially those from Russia and Poland. This is a five-star hotel, though it operates on a slightly different level than some others. Believe me—many other five-star resorts in the country are much worse. This hotel meets the criteria for a five-star resort, full stop.
Is there room for improvement? Absolutely. I found the service a bit slow, except at the Infinity +16 pool, where it was outstanding. The quality of the food could also improve. I wish there were more options catering to European tastes, as currently, a large portion of the menu is Indian cuisine, with no pork and very few potato-based dishes. Occasionally, they serve roasts and fries, but a greater variety would be appreciated.
We tried several restaurants, and without a doubt, Meat Point was the best, while the Asian restaurant was a huge disappointment.
During our stay, the beach was undergoing refurbishment, but this didn’t bother us at all—aside from making it tricky to take good pictures. I know that once the renovations are complete, the beach will look stunning—it already looks better than Cancun.
The resort is very clean, with one exception: the “river” near the restaurant section, which is quite concerning. Yes, the hotel is older, but I heard there will be a renovation this year.
Would I come back? Absolutely—if the price remains reasonable.
Samantha Cobby
The staff are incredible. I’ve never stayed anywhere that seem to genuinely want you to have anything but the best time. They were great with kids too. The hotel is the cleanest hotel I have ever stayed in and the food was lovely. Great selection of drinks and free bottled and filtered water available at all times. Looking to rebook next year already. Located on a gorgeous beach.
The staff are like a well oiled machine. Everything seems to move smoothly.