Hazel Ann Faeldon
We had a fantastic stay at Rixos Bab Al Bahr with our family! From the moment we arrived, the staff was incredibly welcoming and attentive, ensuring our every need was met. The rooms were spacious, clean, and well-equipped, providing a perfect home away from home. The amenities were excellent, with plenty of activities to keep both adults and children entertained. The location was ideal, offering easy access to all the hotel amenities while maintaining a peaceful atmosphere. We were especially impressed with the all-inclusive as it didn't effect the quality of services and food. We highly recommend Rixos Al Bahr to any family looking for a memorable and enjoyable getaway. We’ll definitely be coming back!
Александр Комаров
Amazing Stay! Highly Recommend!
I recently stayed at this hotel, and my experience was nothing short of fantastic! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The room was spotless, well-appointed, and very comfortable, with all the amenities I needed for a relaxing stay. The location is perfect, close to major attractions yet peaceful and quiet at night. The on-site restaurant served delicious meals, and the breakfast buffet was diverse and fresh every morning. Overall, I had an amazing time and will definitely be returning. Highly recommend this hotel to anyone looking for a great place to stay!
Stuart
Good but could have been better. Room for 3 adults was not adequate and not sure what made it “deluxe”. Balcony did not fit 3 adults and we like to sit there some nights but couldn’t do so comfortably. Main restaurant is pure carnage and not a pleasant experience any time we used. Seating around bars was often wet and sitting at night with evening clothing on same seating used at daytime was disgusting. We were not made aware of all the work/restructuring of hotel prior to booking or arrival so would not have booked this hotel for this stay. On a positive note, staff were very friendly, helpful and efficient. With the exception of seating, hotel was very clean. Was nice having adult only sections at pool, on the beach, bar, and restaurant. Good choice of on site shops which were reasonably priced. We had a couple of small issues which we reported and were resolved very quickly which was good. As frequent travellers we can see this hotel has some real potential to be an excellent place to stay and should take pride in their staff who really are an asset.
Philip Earle
We had a lovely time a the Rixos, the food and entertainment were both excellent. Lots of great facilities and sports & classes to get involved with, plus the kids loved the pools and slides. The room was nice and spacious, and the cleaning service was excellent (Meheraz - room 1225).
Stephanie Kobayashi
The hotel offers brilliant amenities and a great location, but lacks that "wow" factor you'd expect from a 5-star resort. We arrived late at night, and while we were initially told we’d received an upgrade, we found it was just a corner suite. Disappointingly, our children’s beds weren’t made, and when we asked about this at reception, housekeeping simply dropped off the bedding and left, which was unexpected. After raising our concerns, we were offered a genuine upgrade to a two-bedroom suite, which was spacious but showed signs of wear, with chipped bathroom tiles, stained carpets, and we had to request fresh towels daily.
On my birthday, there was no acknowledgment from the hotel despite my mother informing them beforehand, which was a missed opportunity for a memorable touch.
On a positive note, the hotel grounds and communal areas are very well-maintained, and the staff are fantastic overall. The variety of food and drinks was great, though the service in the main buffet (Seven Heights) was inconsistent; in our 10-day stay, we were only offered drinks once.
While the pools were enjoyable, the shortage of sunbeds was a drawback, especially given the hotel’s capacity. Weekends were particularly busy, and while the main buffet restaurant became hectic, we were fortunate to reserve tables at some of the bookable restaurants, which all delivered excellent meals.
In summary, while the hotel has several strong points, there are areas for improvement that could enhance the guest experience significantly.