Andreas Nicolaou
great experience and staff. the hotel rooms are renovated, and they feel new. food was average, all inclusive is very convenient
the disadvantages are:
- water park is closed and will probably open in 2025 summer
- one day we did not have hot water in room, but survived
- the sunbeds are not enough when the hotel has 400+ occupancy
julie mussett
Staff fabulous people friendly hard working. The lay out was great for the kids food as expected for 3 star only an incident where we had an alacarte night chicken was raw put my daughter off all together. Snack bar more for kids repetitive every day no late night snacks so had to eat out . Kids enjoy the pools. Tui was disappointing we got dropped off midnight when arriving outside a sex shop 8 of us including a baby had to drag our suitcases down the road to get to our destination it was horrendous 33 degrees you can imagine we as a family won't go back and finished with tui as flight back person was ill in front of us and they were Not helping at all we could see person was ill but really wanted to wait until we landed that's just the short version:(
Aleksandr Ankudinov
A great hotel for the price: amazing food, clean rooms & friendly staff. The only problem is the music near the pool: every day it’s the same playlist over and over again. Hearing Ed Sheeran for the 12th time is a real torture.
Richard Braisby
Here currently 11th - 18th may.
Apparently Under the new ownership, we can't fault it.
Got in late the first night due to flights and the ladies on reception were great. Handled everything quickly, professionally and had sandwiches and water ready for us.
The rooms are basic but that's all you need. Somewhere to sleep, somewhere to shower and somewhere to get out of the heat. We had an issue with the shower, which was handled almost right away. The rooms are cleaned daily and towels replaced. No bugs seen.
The food is your normal hotel fare, varied and good, both in the dining area and the restaurant. Absolutely no complaints.
The staff are fantastic, a real addition to the place. Friendly, professional and go out of their way to make you feel welcome. Laughing, joking and making our toddler feel welcome and amused.
The location is great. Close to the harbour and a short walk from sandy beaches. A ten min walk to the main drag of bars and closer to shops, the fair ground and other entertainment.
We would gladly stay here again.
Jacob Polyakov
Place we used to come every year several times. But looks like they lost it, the water park was not working (one of the main reasons we order), no one offered compensation or discount told us to go look for another hotel (frieday 15:00 summer agia napa 😒), then a checkin that took 45 min although we paid two months upfront, room poorly mantiended... looks like this hotel joining Atlantic just made it worst.
My Booking
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