Kata Palm Resort

PPalu

Good Hotel with a very nice Pool area and supportive staff. Rooms Are Not Brand New but i cant understand the criticism as they are huge and comfy. Great Buffet breakfast Continental and traditionelle where Thai cuisine is Thai spicy :)

Lesly Herbay

3 star hotel at best. Room and bathroom is outdated, although clean enough. Would not recommend. The staff at the main pool bar are really not friendly or helpful at all. There’s one lady with a mask who is really plain rude, to say the least. In the restaurant where lunch is served, there was one lady who really went out of her way and was super friendly and helpful. Unfortunately I didn’t get her name. If you have to go there, don’t go full board as that’s throwing money away. The most tasteless food ever. Just outside of the hotel in the main road, there are umpteen different restaurants and they are top quality. Street food markets are everywhere and we regularly had dessert in the form of a fresh waffle cone with ice cream and banana in a cup, so you stay clean. Delicious.

Tasa C.

A disappointing experience at Kata Palm Resort. The reception staff was unfriendly, especially the late shift – no professionalism or friendliness. Upon our arrival, we were rushed so much that after a 12-hour flight, we had to carry our luggage ourselves without any help. We got a room that smelled old and musty, the bathroom was awful, and the hygiene was inadequate. The towels were also old and terrible. We only had breakfast at the hotel – and it was a complete disaster. During the 9 days we stayed here, the bread was never fresh, and the cold cuts, cheese, and cakes were left out from 6:30 AM to 10:30 AM without any cooling or refrigeration. One evening, we decided to have dinner at the hotel. The chicken was so tough that it was impossible to cut or chew. For dessert, we ordered pancakes and received the same ones that had been made for breakfast – fresh in the morning, stale by the evening. The pool was nice, but not very clean. Additionally, we asked at the reception for a late check-out, and they told us it wasn’t possible because new guests were arriving. But suddenly, they said we could do it if we paid 300 Baht per hour. What a scam! Another huge disappointment: The reception never informed us about our scheduled meeting with the travel representative. Only a few days after our arrival, we received a letter saying that we had missed the appointment – even though nobody ever told us about it! Overall: The reception – especially the late shift – was terrible, no hygiene, no professionalism. The only good thing was the hotel’s location – everything was nearby.

Ivan Rostotski

The hotel is a 9 minute walk to the beach, close to the night market and many restaurants, the 7/11, and massage places. The pools looked nice, but we are beach people and that is where we went. We ate at the breakfast buffet 3 times. My wife and I always chose the Thai cuisine which we found tasty and hot , not cold. Absolutely enjoyed it. We have stayed in Chiang Mai and Bangkok and those buffets were cold. The young ladies at reception, the bell hops, and cleaning ladies were all very polite and friendly. One day when I forgot my key in the room, the older ladies at the front desk were not so cordial and the older lady who let us into the room was the rudist person we have dealt with in Thailand. Never wrecked my day, but i think she needs to change jobs. Our room did not over look the pools, but we were very happy. It was clean and modern. I would return to stay at this hotel

Edward Wright

We stayed for a week and had an amazing time. From check in to check out everything was awesome. Thai people are so nice and friendly, the staff were the nicest people ever. We stayed in the Blue building. The room was great size with a huge comfy bed (mattress is firm!!). It had a balcony, an air conditioner, a great bathroom, tea, coffee and water replenished daily for free and a mini bar / fridge. We also used the room service, food was great. Breakfast is good, plenty of options and is served from 6:30. There are 3 pools with plenty of sun chairs. There are also bars and a restaurant on site for lunch. There is a desk at reception with a very helpful and nice lady selling excursions. We went on 3 separate ones, all were awesome. Free parking on site too if you have a car. On a busy street with plenty of restaurants and bars. The sea is a 5 min walk away! We would stay here anytime again and had a wonderful time!