Mary Sanders
We spent a week at The Old Phuket in a pool side room and we loved it! 5 minute walk to shops, beach and restaurants but the resort itself is really quiet. Lovely friendly staff, large room and en suite, fab pool. We would definitely return!
Lee T
Very nice hotel, I moved here as the hotel in the next Soi - Grand Sunset was very poor.
Completely different experience at this one thankfully.
Service was good, the rooms were very nice, outside shower, large bath, good beach towels. Breakfast was good too.
My only gripe was the big pool is full quite selfish people playing loud music over the pool bar music and just constantly smoking. You can forget clean sit at the pool, it was like a cloud of smoke. Peaceful it is not. You can guess the nationality of these people it’s not hard as the resort is overrun by them.
Thankfully the smaller pool was the opposite and found some peace and quiet there.
Genevieve Belou
Not great. Rooms were dated and not super clean. They lacked modern amenities. It smelled funny all the time. The location is not great. We ended up moving hotels. Save yourself the hassle and stay somewhere else.
C Spindley
The hotel is about a 50 min drive from the airport. we had a private taxi transfer as part of our package so couldn't tell a price. The taxi drivers were brilliant and friendly.
The hotel grounds are lovely, and reception is stunning, kind of inside/outside vibe.
We had a room on the side of the original hotel. Spotlessly clean, nice room, big enough for two people for two weeks, plenty of space. Plenty of shampoo/conditioner and a hairdryer provided. Pool towels also provided.
Breakfast 6.30am.-10.30am, big enough area and lots of tables, etc, again inside/outside which is lovely as there are birds and mini ponds with lilies. staff again brilliant and friendly.
The food was always nice and plentiful. Yes as others have said, it's not a traditional selection, but more a mix of Asian and European.
Pools we only visited the smaller one as it was part of our building (we visited the beach most days as it's so close) there is a bar that was staffed and sunny area so the day we did spend there was nice.
Area, we walked a lot, the beach is literally over the small rd, the restaurants along the small strip just outside the back entrance were all great. We also went out to the front entrance there are also some nice restaurants and pubs along the main Rd. We never had any problems with the security they were always lovely and friendly, opened the gates when we approached, and said hi as we passed them.
Very close to everything.
Few little niggles,
The smell of the drains (throughout Phuket also) in the bathroom was quite bad, we mentioned that the sink was blocked and the lovely cleaning lady managed to unblock it and the smell got better.
The bathroom its self was clean but no window so natural light in a quite dark room made getting ready rather difficult.
Our TV went out and we mentioned it to reception and was told signal throughout the hotel had gone down and an engineer was there to fix, we had to mention it again three days later as it was still not working and it was fixed while we was at the beach.
Pool is open 10.00am, we felt that was rather late especially on our last day as we had to vacate the room at 12 (couldn't accommodate a late checkout) and we wanted one last swim before a shower and packing our bags etc.
Towels, no hand towels just bath, pool, and flannels.
Aircon, worked fine but think the filters needed either cleaning or changing as there was sometimes a pungent smell when it had been running throughout the night.
There are some flip-flops part of the room, we used them so thought they were OK to take, we were asked for them back when we got to reception which was fine but was told they reuse them (had I known this I wouldn't of used them)
All in all we would stay again if in the area, so would recommend this hotel, we feel the original part of the hotel while lovely is more a 3 star and the newer part of the hotel is more a 4 star.
Mazen
Liars and scammers. I booked a room with private jaccuzi and they gave me a different room without jaccuzi saying they are fully booked, and blamed it on booking.com And refused to do anything about it.
I DO NOT RECOMMEND THIS PROPERTY THEY WILL STEAL YOUR MONEY!!
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