Olivia Woodthorpe
Out of the 3 Ikos resorts we have been to this was a little disappointing. The service was not like the others, there was no comparison. The food quality was low which was very surprisingly. Variety was there, but no local cuisine and sometimes the food wasn’t fresh.
The staff (mangers) were eager to listen to our concerns and very polite.
Rooms were good size and clean. The facilities were great (kids especially) and kept well. Garden village pool staff were lovely and very helpful.
Amy Rusike
A beautiful boutique beachfront resort with amazing 5* restaurants and facilities. We travelled with our two year old and there were endless options to keep her happy and entertained. We have no complaints about service. If anything they went over and above. I would definitely recommend Odisia for a family holiday if you're looking for fun for the whole family. We're already planning our next visit.
George Barclay
We visited in October, this was our fourth Ikos resort and it was our favourite.
The resort is large but easy to get around, the gardens are very well kept pool / pool areas are extremely well maintained.
I feel Ikos could improve their menus in some of the restaurants and have more choice but the food is very nice in general. Compared to sandals I think sandals have the upper hand with a couple of their restaurants and food quality being better.
The rooms are very well maintained and a very high quality.
My only issue with Ikos is the headache of organising restaurant bookings before travelling as slots fill up quick even though the restaurants are never full and always have space even when they say their full, although I contacted Ikos about this problem before arrival and they went out of their way to get the reservations organised for us which shouldn’t of been necessary but it is appreciated that their resolved the problem.
There’s a similar issue with the Tesla hire, we always take one out for the day and it’s a good incentive for us to keep returning to Ikos, although booking one always seems to be problematic they manage to get us a booking, there always seems to be a lot of Tesla’s in the car park even when their bookings are ‘full’
My only big issue is the incentive to return to Ikos resorts hasn’t been clear or easy, I have only just found out that there is a small discount for returning guests, we have always booked with Jet2 as the deals have always been better, but surely booking with Ikos direct should be cheaper and returning guests should be well looked after, I have 63 nights with Sandals and after 70 I get a free week, they also have other tiers of rewards the more you stay. We usually book 3 rooms with my parents and sisters family joint us so I feel the incentives and rewards for returning guests really needs improving as the prices are continuing to rise with no great improvements for your money.
This isn’t to say that I don’t love Ikos, but I feel it needs reviewing and improving.
Rebekah Yu
We’ve been to four Ikos resorts prior to this and whilst the location and setting is incredible, the rest of the offering is a bit hot and miss sadly.
Starting with communication prior to arrival, most of my emails/requests (travelling with a newborn and a toddler with dietary requirements) either went unanswered or took several days and follow up emails before receiving a response. During our stay the e-concierge was variable in response times and processing requests.
During our stay the room was excellent and housekeeping really were stand out in their service and friendliness-really sweet with the baby and respectful of nap times and returning later etc.
In the a la carte restaurants, most of the food available was fantastic (personally, would give Anaya a miss despite it being amazing at other Ikos resorts) but the service was highly variable. Some of the restaurants the staff were less than professional-forgetting orders, not taking note of basic requests, generally rude, whilst in others (Elia in particular) staff were really attentive, face really insightful recommendations and were just generally amazing!
Facilities are excellent, although with a toddler we mostly used the pools and beach.
As others have mentioned the resort is vast and sprawling necessitating the use of buggies which sometimes meant a really long wait. In addition some are driven slightly chaotically leading to a safety incident.
Lastly, given this experience deluxe is not really worth it at this resort vs other Ikos locations
Luuk Schopenhouer
We stayed for 10 days. Odisia is beautiful, and offers an amazing variety of pool area’s, bars and restaurants all the way to the beach. Staff was amazing and we had no issues. However, the room was very underwhelming. With a baby, we were placed extremely close to the reception, and every evening and night we suffered extreme noise complaints. Sooo much noise comes into this room, its ridiculous. We complained multiple times, but there was no better room available. Although is very nice concering what they could do, it made it so that we were happy to go back home. If you get a room at garden village, be prepared for all the irritating noise.
My Booking
