Hotel Tropicana Club & Spa

Mioara Constantin

We spent 7 nights at this all-inclusive hotel with our family (6 adults and 2 children) to celebrate our nephew's 11th birthday. The experience was wonderful, and the value for money was excellent! **Positives:** - **Birthday Surprise Organization:** The entertainers and the hotel manager were exceptional, helping us organize a memorable surprise for our nephew. Everything was perfect, from the decorations to the atmosphere created. They made us feel truly special, and we are very grateful for their effort. - **Hotel Services and Facilities:** The rooms were clean and comfortable, and the food included in the all-inclusive package was varied and delicious. We enjoyed various activities organized by the entertainment team that appealed to both children and adults. - **Friendly Staff:** Most of the staff were extremely kind and attentive, ensuring we had a pleasant stay. **Areas for Improvement:** - **Night Shift Reception Staff:** Our only complaint was about a night-shift receptionist who was very rude and unpleasant. We recommend avoiding interactions with this staff member if possible. Overall, we had a very pleasant experience at this hotel and highly recommend it, with the note to avoid interactions with the reception staff at night. Thank you to the entire team for a wonderful stay!

Jessi Ca

The hotel is fine for the price. Rooms are okay and the ladies eager to clean it every day. The restaurant sadly lacks variety and it's almost every day the same food. The service guys try their best. The reception seems like they don't want to help or understand your needs. Animation is young people they just pass their time, the shows are bad and the daily exercises boring. The best part was the kids disco. After 3 weeks we are really happy to leave this place.

Àìssãóūî Líñdá

Irresponsible stuff , The receptionist gave my ice plackets that I use to keep my child's milk cold since there is no mini bar in the room and in order to get one you have to rent it from the hotel😳😳, to another client and denied that I had given them to him in the first place 😔 The room service lady accused me of stealing a bed sheet on the first day !!! not to mention the hygiene of the place :water spilled on bathroom floors , no toilet paper unless you complain. The mosquitos in the rooms deprived my one year old baby from sleep It was a horrible vacation I gave the hotel 0/5

Jakub Turczyn

Rooms are in desperate state. Everything is very used up and dirty. There is virtually zero acoustic isolation, and the staff is very loud on the corridor since about 6 am. It’s impossible to have a good sleep. Food is bland and extremely repetitive. Staff is extremely unhelpful, and he manager is a liar, who will try to cheat you out of your money. You cannot trust anything the staff is saying. The beach is full of trash.

Xenos

Good food and distance from beach which you can see from balcony (if your room looks at beach). Sadly sea had jellyfishes which greeted me 5 times with their tentacles. Luckily there are 2 pools. One is inside and one outside.