Bobana Puzic
Besides the delay with getting the room ready everything else is beyond amazing at this hotel. The manager Jamie made sure my family was comfortable and took care of us the best possible way. The food, access to the beach, service, pools, cleanliness... all together justifies 5 starts hotel.
Dmitri Gologan
The GrandResort is a truly remarkable place, offering a romantic beach setting and delicious cuisine. The unforgettable and incredibly friendly staff have become like friends to us. Special thanks to Yannis, our waiter, whose positive and pleasant demeanor made our experience even more memorable.
The atmosphere here is perfect for relaxation and leaves you with lasting impressions and emotions. It revitalizes your energy and inspires a desire to grow, develop, and enjoy life to the fullest.
Highly recommended for anyone looking for an exceptional getaway!
Perine Berentsen
Perfect place for a relaxing holiday.
The hotel staff is extremly friendly. We stayed in the hotel at the very end of the season and they were still smiling and helpful with everything. At arrivel we received a room upgrade and free drinks during our whole stay!
Aleksandar Dejanovic
We spent time with our family at this hotel, but unfortunately, it did not deliver the 5-star hotel experience we expected. The all-inclusive deal is overpriced for the food, which stays the same for days with very limited variety. On top of that, the process of dining at the restaurants is quite frustrating. By default, the staff refuses entry unless you book in advance, even when the restaurants are empty, which makes for a poor experience.
The staff at check-in were quite unfriendly, with poor communication skills. I was left waiting for about 10 minutes without any feedback, and only received information when I explicitly asked why I was waiting.
Overall, the hotel is decent compared to average hotels that cost half the price, but given the rates they charge, it falls far below expectations.
We won’t be coming back.
Carla Vella
Epic disaster!
Arrived at the hotel at 8pm as expected and pre advised and couldn’t find parking anywhere within the hotel grounds.
Upon checking we were told our room wasn’t ready. They said they were busy due to a wedding and comp’ed our dinner but no drinks included not even water. Food was average.
Got to room, beds werent prepared as requested housekeeping fixed this quickly.
Wedding was in the ballroom below basey loud music pumped until 130am. We were given no warning of this or offered a room change.
Room was average considering being one of the most expensive available. Secondary ac wasn’t working, usbs by the bed weren’t working, no side lamps by the bed for reading. No, do not disturb signage to put in the door. Room Wasn’t cleaned well with bottle lids in the sofa. Very loud hallway, a child screaming its lungs out at 8am from a room two three doors down so poor sound proofing. The Receptionist wasn’t answering the phone at all and had to try three times.
If you’re hungry don’t even bother with the Asian place in the house. They turn you away if you don’t have a booking even when the restaurant is at 1/10th capacity. Seriously, they had no more than 15 people seated.