INA Ka
Wonderful stay, but some room, privacy, and service issues – still highly recommended!
Our stay at Els Pins Resort & Spa Ibiza was overall very enjoyable! The hotel provides everything you need for a relaxing vacation – an excellent spa, a beautiful pool, and spacious, comfortable rooms. Unfortunately, we were given a room with a terrible view. People were constantly walking by our window and looking directly at our balcony, so it wasn’t as private as we had hoped.
We also had issues with the fridge and shower, both of which were broken when we arrived. It took two days for reception to resolve these problems, which was a bit frustrating. Thankfully, the receptionist with blonde hair and glasses was always friendly and helpful, making the situation easier to deal with.
While the pool area is great, the pool bar service was quite slow when preparing drinks, and the cocktails were disappointing, made with sugary syrups instead of fresh fruit – not what you'd expect for the price they charge.
That said, the breakfast was excellent with lots of variety, and the beach was lovely. The location is perfect – beautiful and safe, adding to the overall experience.
Despite the privacy, room, and service issues, we still had a great time and would recommend Els Pins Resort & Spa for a relaxing, luxurious stay in Ibiza!
Nathan Treece
Wow what a stunning hotel/resort
We just came back from a 5 night stay In Ibiza els Pins resort
And wow from start to finish it was fantastic
The staff were so helpful from start to finish and and gave us an arrival drink!
It’s in such a great location just a short walk from many restaurants and bars etc
The back of the hotel is adjacent to several beautiful beaches
The only downside was the parking is €15 a day but we managed to find parking a 3 min walk away every day (may be more difficult closer to peak season)
But I cannot speak highly enough of the cleanliness and everything about this hotel
Our flight was changed to a very late flight we was due to check out at 11am but we extended for €50 for a late checkout and this wasn’t a problem as we really didn’t want to leave.
The beds are very comfortable and the shower room is lush!
We’ll be back potentially for our honeymoon next year!
Thanks so much.
Hamza Ellafi
Great Location with a Few Drawbacks
The hotel is well-situated, right next to the San Antonio port, with convenient access to everything. We were fortunate to be upgraded to a room with a balcony and a stunning sea view, which was a lovely surprise. The staff also recommended some fantastic beaches and arranged a discount on car rentals from the agency across the street.
Our room was clean and comfortable, although it lacked some cushions, and the housekeeping didn’t change the sheets during our stay. The hotel itself is quite charming, and the location is excellent for exploring San Antonio.
However, there were a few issues. The largest pool was clean, but the area around it, especially where the sun loungers were, was dirty, with glasses and trash scattered around. Another major downside was the noise at night. From 4 to 6 AM, it was incredibly loud with shouting and slamming doors, making it impossible to sleep. We had to contact reception as it was unbearable.
Additionally, the parking was not free, which was a bit disappointing.
Despite these concerns, we still managed to have an enjoyable stay overall.
Livia Eliasova
The hotel is impeccably clean, including the gym. The receptionists are very pleasant, as well as the ladies in the breakfast room. Breakfast is varied and fresh. The room is big enough and offers nice views on either the garden or the sea. The hotel offers plenty of open space with nice terraces, perfect for reading and calm moments. It is walking distance from excellent restaurants. The bus connection works well and connects to plenty beautiful beaches. I do recommend the hotel overall for the quality of the service provided.
Nevertheless, when making a choice where to stay in Ibiza it is important to know that the area of Sant Antonio attracts a specific kind of clientele (tasteless & loud British tourists). This was unknown to me and I would reconsider my stay because of this in the future.
Suzanne Daley
I have stayed at Els Pins Resort and Spa three times in the last 18 months and not once have I been disappointed. A lovely location with a view across the bay to San Antoni. I particularly like sitting on the terrace overlooking the bay.. We visited in April and October so it was calm but with enough fellow guests to give it an Ibizan holiday vibe. The interior of the hotel reflects Ibizan style. I can recommend a visit to the spa and the Elysium restaurant. A special mention to the staff who are welcoming, friendly and professional. And a special mention to Nora on reception who upgraded our room for us at short noice. Finally, the number 9 bus from the airport stops just along the road from the hotel. I look forwarding to booking our next stay at Els Pins.