Jean Houlton
We enjoyed our stay here .there were some issues with hot water but git sorted eventually. Our room was dated but clean and spacious. Overall we enjoyed the food most days .pool was a good size .I would say they need someone to go round and keep it clean as some guests leave all their mess .garden areas are in need of a good tidy great location 20 min walk into kos .we would return to this hotel
Michael Ward
We enjoyed our stay at the Continental Palace Kos. Good location , nice walk into town , handy for a swim in the sea , plenty of sun beds.
Irene and Stavrola on the reception were very helpful, full marks ! Also, chambermaids were very good.
A couple of issues.....disappointing food , salads and starters were OK but the so called hot food not even warm and poor quality. Staff in the dining room are efficient.
Cleanliness around the pool, particularly the white tables in need of regular cleaning.
Overall 7/10 and value for what we paid.
Michael W.
Bigman 40
Had a fantastic Birthday week here in June. Weather was amazing, hotel clean and staff very friendly. Irene on Reception was a wonderful lady who greeted us every day with a warm welcome & big smile, telling us about the local excursions. Breakfast was delicious with everything you can imagine from full English to a convenient cold meats, cheese a variety of cereals fruits, fresh omelette, pancakes, fried eggs. Tea,coffee & Juice. The pool was amazing plenty of sun beds and a snack bar for drinks reasonably priced. Will definitely return we had a very Relaxing Holiday. Thank you to all the staff for making our Holiday special x❤️🤩x
Cosmin Cozariuc
I was disappointed with the management of this hotel.
The hotel is rated 4 stars but unfortunately does not offer conditions beyond 2 stars.
The food is diverse but lacks taste, made with the cheapest, frozen products, and offers little traditional cuisine to maximize profits. Out of 7 days with breakfast and dinner included, I was able to eat breakfast only twice and dinner only once. Coffee is powder with milk.
The interior of the hotel is well-maintained and clean but old; it’s not ventilated, likely to save energy. To know what’s on the menu, all you have to do is open the door to your room, and you can smell everything, even up to the third floor. The electrical system is outdated, and both the lift and the electronic devices in the room are old and have operational problems, not checked periodically before new clients check in.
The accommodation conditions are lacking. The rooms are large and beautiful, but the furniture is made of wood and over 25 years old; the mattresses are hard and wake you up at night due to creaking. The bathrooms are equipped with low-quality products for a 4-star hotel. Towels are changed daily with new and fresh ones, but they are stained with coffee or various drinks, cheaply detergents, likely to reduce hotel costs.
“Once I changed the towel at the reception, but every day the same problem occurred.”
After the pool closes (at 18:00), the cleanliness around it is terrible.
The location is good , near the beach (3 min walk) and city center (20 min walk).
The staff is friendly, but unfortunately, the hotel management does not allow them to offer quality services and the best solutions to encountered problems.
After sharing our experience with other guests, we concluded that they had exactly the same complaints as my partner and I.
The worst accommodation experience so far. I can only give this hotel 2 stars.
I would suggest the manager update their knowledge in the hospitality industry and try in the coming years to bring the standards and conditions of this hotel to the 4 stars it supposedly has.
nourayn
rooms are alright, but good for the price. the food is not great, so i recommend eating out instead of staying at the restaurant. i must say though, that the service was excellent. the employees were all very nice at this hotel.
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