Tracy Evans
The hotel isn't what you expect from a four star, you have to pay for use of safe, no kettle in room, no entertainment other than greek music one night. Majority of staff aren't friendly. Definitely catered for German guests, we stayed in September & there were mainly German pensioners. All inclusive drinks were self service drinks in the day so it was limited to a few options, no spirits until after 6pm. Food was quite bland, dinning room dark & dated, trees around hotel blocked out alot of sunlight. Sunbeds were plentiful, pools were clean, rooms were clean. All German channels on the TV no English. No toiletries in bathroom either, few tweaks could do so much better as per other reviews. Wouldn't stay here again if I came back to kos.
Emily
Great location - lovely beach, bars, shops and restaurants all within close walking distance. Rooms were rather small but clean (no kettle). TV was stuck on German without option to change. Food was basic and repetitive, not very much selection compared to other all inclusive hotels. Hotel is over run by Germans - very German centered. Food is only available at certain times and cocktails and spirits only available after 6pm for a few hours - which we were a little shocked at considering it is all inclusive. Staff were friendly.
Mo Mahboobian
Don’t be fooled by the photos of this Supposedly 4-Star All-Inclusive Resort.
My recent stay at what was advertised as a 4-star all-inclusive resort left me thoroughly disappointed. Despite the expectations set by its rating, the experience was far from what one would anticipate from such a classification. Here are the issues that marred our stay:
Food Quality and Dining Experience:
Let's start with the food—perhaps the most critical aspect of an all-inclusive resort. Unfortunately, it was an outright disaster. The self-service buffet offered a limited selection of unimaginative, bland, and often unappetizing dishes. It was incredibly disheartening to see the same food repeated across breakfast, lunch, and dinner, making mealtimes a monotonous chore rather than an enjoyable experience. To make matters worse, it was evident that some salads and dishes were repurposed leftovers from the previous day, which raises serious concerns about freshness and hygiene.
Breakfast hours were particularly frustrating. The service officially ran from 7:00 to 9:45 AM, but if a dish ran out at 9:10 AM, it was never replenished. This stinginess was both surprising and unacceptable, especially when guests have paid for an all-inclusive service.
Beverages and Bar Service:
The hotel advertises a range of local alcohol-free beverages and alcoholic drinks available from 6:00 PM to 11:00 PM. However, the reality was far less generous. The selection was severely limited, and basic cocktails like mojitos were inexplicably chargeable. Even some simple drinks that should have been included came with additional costs, which felt like a deliberate attempt to squeeze more money out of guests.
Accessibility Issues:
Accessibility was another significant problem. The lift was not on the ground floor, meaning you had to navigate 8-9 stairs just to reach it. For elderly guests, those with mobility issues, or parents with infants in pushchairs, this was a considerable inconvenience. A 4-star hotel should be far more mindful of accessibility and inclusivity, and this setup was not only inconvenient but also potentially hazardous.
Room Amenities:
The room amenities were shockingly inadequate. The hotel provided only three small bars of soap, with no shampoo or body wash included. When we requested these basic necessities, we were told we had to purchase them. This is simply unacceptable in a supposedly 4-star establishment.
The in-room TV was another letdown, with channels only available in German or Greek. For international guests, this renders the TV practically useless. Additionally, the promised "Free WiFi" was a joke—it offered a painfully slow speed of less than 2-3 Mbps, making it nearly impossible to use for even basic tasks like checking emails.
The One Saving Grace:
The only positive aspect of this hotel was its proximity to the beach, just a 5-minute walk away. However, this one advantage is far from enough to justify the 4-star rating or the overall cost of the stay.
Final Thoughts:
In conclusion, this hotel falls woefully short of the 4-star standard it claims to uphold. The poor food quality, limited beverages, lack of basic amenities, and accessibility issues are significant drawbacks that overshadow the few positive aspects. I would not recommend this hotel to anyone expecting a true 4-star experience. There are undoubtedly better options available that offer genuine value for money and a more enjoyable stay.
Thomas Burton
All facilities are good. Shower is good. Aircon is fantastic.
Some things were not as advertised on the TUI website such as free sun loungers on the beach (€5pp), also had to pay €2.50 per day for the use of the safe in the room.
Overall still very happy.
Charlotte Vincent
This hotel I would not class as a 4* hotel. For all inclusive alcoholic drinks be aware that you can only have beer or wine until 18:00pm and then after 18:00pm you are allowed to have cocktails. Most spirits are an additional cost. Food selection very small and repetitive but luckily there are restaurants close by to the hotel, although this does defeat the object of all inclusive. Room clean with good working air con, Staff seem to have the attitude that they don’t want to be there and are not very welcoming. Tigaki in general I would recommend the beach is beautiful and there are some lovely places to visit in Kos. This hotel I would not recommend.
My Booking
