Catarina Coelho
Great location, great views, great beach. A few cats around
For me was a bit of a it and miss with some stuff.
The hotel beds are quite bad in my opinion with quite old bed sheets and mattresses and the rooms are dated not what I would expect of a 5 start hotel. The room was very clean tho, and the cleaning lady was always really nice.
The staff are lovely, really nice, polite and helpful with any questions I had. I asked if it there was something we could do for my partners birthday and they obliged.
The pool is good with a beautiful view with all working sun beds. However pool is not heated and was freezing early March!
The spa gives you towels what is a big plus, but the facilities could do with some work, this is not a 5 star spa.
The food was always really tasty. We had breakfast, lunch and dinner for a week and we really enjoyed. Good choice for us, but we are not picky eaters if you are, you might struggle. Really well cooked and seasoned good and we really enjoy the national products. Really polite and good staff as well.
Something that for me left me a bit meh was when we checked out, we were told that we had some drinks that were charged to our room. However, we didn't sign anything or had any other drinks that where not part of the all inclusive. This was resolved after checking the signatures, I would have thought there were more rigorous checks in place to ensure this does not happen.
Julia Cie
Lots of cats, which is a positive. The food was great. The most atrocious thing about this hotel, despite the great views, location and atmosphere, is that the noise level from 9:30-11PM was nothing short of horrendous! There was an indoor pool, though the jacuzzi was a no-show. Would recommend going during the spring and avoiding the summer season.
Lina Costa
This hotel is great by name and great by nature. Had a quick winter break and the outdoor pool was freezing but that’s to be expected for the time of year, but there is a large indoor heated pool which is fantastic. Great staff , amazing views, food was nice . The only disappointment was the kids entertainment, I know the hotel is mainly aimed at adults out of season but the kids entertainer was not very engaging at all. The hotel is perfectly located in the centre of the main road in Protaras. Loved it, definitely recommend and will absolutely be returning in the summer!
C R
Lower rating for rooms only because certain bits needed cleaning or changing. For example the lamp you will see in the pic was disgusting. For a 5 star hotel this unacceptable. But other was a lovely bright and clean room. Cleaners come every day for a general tidy and do a proper clean every 3 days. Food buffet was mediocre. I unfortunately didn't have the option to eat elsewhere because of winter season, everything was closed. Even fast food chains like kfc, pizza hut and mc donalds. The main street was basically closed for winter so you are confined to the hotel. That's why 2 stars for location, would be higher if anything was open. The spa had affordable prices but again mediocre service and spa area could do with updating. I received a complimentary bottle of wine and a fruit plate on my birthday which was a nice gesture, but the wine was gone off so I chucked it away. Cocktails included in the all inclusive were ok. Wine also ok.
Service finally got 3 starts as the food service was polite and very good at clearing tables. I asked for late checkout as my flight was late evening and was told they couldn't confirm until the day before I was leaving. Then I asked again around lunchtime if it was confirmed and they told me to come back in the evening. Then I came back in the evening and was told they couldn't tell until the morning I was leaving. I raised a concern saying well I would like to know now so I can pack and get everything ready. Also need to know when I should get up. Basically told they dont know who was checking in the next day so they couldn't confirm. I called again at 9am and was told no. I had to sit in the lobby for 5 hours waiting for my transport. All inclusive stopped when I checked out so no food or drink either. So i ate the fruit I got complimentary and had water bottle from my room luckily. Probably wouldn't go back. But anyone who has booked, i hope it's not in winter season.
cris morgan
We attended a wedding here. All I can say about this hotel is in direct comparison to the Leonardo Crystal Cove Hotel where we were staying.
The Constantinos the Great is great in size. Immense and impersonal. The food was on a par with the Leonardo.....does that mean that our hotel was as good as a 5* or that this 5* didn't do so good? That's a difficult question. The ground floor was immense and the area set aside for the ceremony was quite a walk away from where we enjoyed drinks at a reception bar. Main problem for me is that I am disabled and get down stairs to the only toilet up at the ceremony end of the hotel. So, each time that I needed the bathroom I had to walk all the way back to reception again! Despite the size of the hotel and how many people were there, I found it incredible that there was only one toilet for women and one for the men. Not only that but it smelled vile and certainly not clean.
The wedding was planned perfectly but I think that was to the credit of the planner and not the hotels.
I wouldn't be interested in staying at this hotel.