Ιωάννα Αντωνίου
Only one word can describe this particular accommodation and its staff: INAPPROPRIATE!
Since our arrival, we have been faced with chaos. Absolutely no organization, non-existent cleanliness and room service. We had to ask several times for our room to be cleaned (room cleaning was referred to the property's amenities), basics like toilet paper, clean towels and sheets were missing! In general, no rules of hygiene are followed, as well as the rudimentary common quiet time. The staff of the accommodation were completely indifferent to the complaints and needs of their customers. In fact, on our last day, after we contacted the reception about our complaints, they answered us in a very ironic and aggressive way, completely ignoring the responsibilities and obligations that one has when taking on the responsibility of managing an accommodation!
Unfortunately, the photos are more than deceiving. There were plastic drink cups and beer bottles floating around and in the pool, which no one in charge bothered to pick up.
Please, think very carefully before wasting your money on this "hotel". Better to spend a little more money for another decent hotel that will meet your basic needs. Disappointing experience and unfriendly towards any category of people and pets.
Kaycee Pellowe
Ended up booking this hotel last minute as we had an issue with our original booking and were currently ‘homeless’ in a different country for 6 nights with no where to stay so for the price this was the only option we had, as we arrived the staff were aware of our issues and were very warm and welcoming, they offered us a drink on arrival and were very lovely to us. We had to change rooms at one point as from booking such last minute they didn’t have the same room free for the whole 6 nights but they still managed to give us other options such as moving rooms rather than just cancelling the booking. Staff members such as the owner and the cleaner helped us carry our suitcases from room to room which was very helpful of them. The Rooms are very modern and are a nice size the one and only down fall is the air conditioning. The menu has a very wide variety of drinks and food so there is plenty to chose from.
Petrice Tomlinson
From start to finish we had a lovely time. The staff are friendly, helpful and knowledgeable. They did their very best to ensure our stay was the best it could be- they went above and beyond to make all feel welcome. All staff followed policies to ensure that every guest regardless of age got a great holiday. The rooms were clean and comfortable with the added benefit of air conditioning at no extra cost!! The location is idea as it’s near enough to the main bars but not on top. The kids loved the pool and the slide.
Thank you Steve, Julie, Carlo and team.
Christos Andrianopoulos
Too loud music all day until midnight for no obvious reason. Guests of low quality with complete lack of respect to hotel rules and other guests that keep making noise after midnight with the tolerance of the hotel management. Poor cleanliness. Doors without handles. Showers without doors windows that do not close. NOT FOR FAMILIES
Nikos Zogkzas
Absolutely not for a family with young children and parents over 40 years old.
Laganas area might be ok for teenagers wanting to have fun but was not ok for our family.
The "Loose all your money in case you cancel" is also something that it binds you to a bad selection but also something you agree on the moment you make your booking.
Even though i prefered that; the moment i saw the look on my wife's face when we arrived and guided to our room.
My Booking
