cris morgan
We attended a wedding here. All I can say about this hotel is in direct comparison to the Leonardo Crystal Cove Hotel where we were staying.
The Constantinos the Great is great in size. Immense and impersonal. The food was on a par with the Leonardo.....does that mean that our hotel was as good as a 5* or that this 5* didn't do so good? That's a difficult question. The ground floor was immense and the area set aside for the ceremony was quite a walk away from where we enjoyed drinks at a reception bar. Main problem for me is that I am disabled and get down stairs to the only toilet up at the ceremony end of the hotel. So, each time that I needed the bathroom I had to walk all the way back to reception again! Despite the size of the hotel and how many people were there, I found it incredible that there was only one toilet for women and one for the men. Not only that but it smelled vile and certainly not clean.
The wedding was planned perfectly but I think that was to the credit of the planner and not the hotels.
I wouldn't be interested in staying at this hotel.
Екатерина Догару
Very cozy and comfortable hotel. First line of the sea coast. Gorgeous beach. Very tasty and fresh food, lots of seafood, variety of different dishes and drinks. Gorgeous boutique located inside the hotel with excellent luxury stylish things. I also can not help but note the polite pleasant staff of the hotel.
Daniel Dzialowski
Nice hotel staff are friendly and helpful. The food is very good quality. Rooms are nice and beds are comfortable. It's right next to beach with a decent size swimming pool. Would definitely come back.
Lorraine marlin
I have been to this hotel 3 times. Rooms are lovely and spotless. Food good. Location great. Staff excellent. I have 3 issues tho Room Towels - if you cant keep them white dont use white use blue/taupe or grey. Sun Lounger Pads grubby and some torn. Bathrooms - why renovate the rooms and leave the old bathrooms!!
Marko Djojic
Overall Experience
The hotel has a stylish lobby with great views, but I’d rate it 6/10. For a 5-star, it fell short of expectations, especially considering I’ve stayed in 200+ 4-5 star hotels over the years.
Location
Perfect location in Protaras, right on the beach and close to shops and restaurants. Public transport is a short walk away, and parking is free. Airport transfer was easy, and the area feels safe, though it can get noisy at night.
Check-in/Check-out
Check-in and check-out were smooth and efficient. Staff were professional and friendly, with our room ready early.
Room
Initially assigned a twin room, but we were moved after requesting a double. The room was dated, with poor cleanliness and worn linens. The fridge needed replacing (twice), and the safe had a daily fee. Amenities like the TV were minimal and in poor condition.
Bathroom
Poorly maintained with soap stains, sand in corners, and a barely working hairdryer. Towels weren’t replaced until requested.
Dining Options
Breakfast was decent, mostly English-style, but the dinner was disappointing. Meat was dry, and while the salads were good, the overall quality did not meet expectations.
Service
Friendly reception and spa staff, with a nice birthday gesture. However, housekeeping and maintenance were unresponsive, with slow resolution of issues.
Facilities
Didn’t use the pool or spa, but they looked poorly maintained. Gym equipment was outdated, and Wi-Fi was unreliable.
Value for Money
For a 5-star, the value was disappointing. It felt more like a 3-star hotel, especially considering the prime location can be found at more affordable places nearby.
Final Thoughts
The hotel did not meet its 5-star promise. With improvements to housekeeping, maintenance, and facilities, it could be much better. Wouldn’t recommend it in its current state.