Estepona

George C

We’ve had a very good experience at this family friendly hotel. We’ve stayed for 2 weeks and everything was great. The staff is friendly and very well trained. Rooms are spacious and well maintained, they cleaned on daily basis (the room was spotless). Food it’s good and fresh with plenty of options to choose from. The entertainment team are amazing and keep everyone (especially the kids) happy. They do a lots of pool activities through the day for everyone to take part, plus the evening programs. Overall an enjoyable stay and we will come back.

Nina Ko

Very strange treatment by the managers. Not clear hotel rules and disinformation from workers caused that living near the hotel we sometimes spent time and money there, in their restaurants. As an educational (professional) center i even offered them cooperation. When i lost my phone in the area they (both managers) behaved themselves in front of me and my little son quite irrespectfully, i was informed that i can't be there (however other workers and restaurants said inverse and we never hided the fact that we are not from the hotel). My son asked me why those gentlemen are like that, and i thought that it was a very smart question. Even though i was "exceptionally" allowed to come to the area at the end, to do so i would have to make a phone call to the manager, i don't think i need any special treatment, respect and clear hotel rules are enough for us. How they allowed themselves talking to me was a strange observation, they (especially the local hotel manager giving me his phone number) did not forget to express a complete lack of respect. This is where you understand how much their nice treatment costs (equals to a hotel room) otherwise they won't consider you being worth it. It touched me because i work with families and also with tourists, i would not even think to treat anyone like that. I used to recommend the place because for a longer time my impression was good thanks to local workers. Well everyone makes mistakes.

Alicia L-B

Overall, a really lovely hotel. Staff were great, food was lovely and the rooms were amazing. There are only a few things to be conscious of when booking, and these are just my opinions, so you can decide what you think! We went all inclusive, we were expecting the children (My younger siblings aged 12 and 8) to be able to grab an ice cream throughout the day if they wanted, the poolside bar only offered ice-cream that you had to pay for, which was a small dissapointment, but not the end of the world. The food and drinks were included on the all inclusive package. The other thing is location, it is a 20-30min drive to Estepona OR Marbella, there is nothing close to the hotel. There is a beach on the site, but its not the nicest. In my opinion the hotel itself was lovely, its just a shame we had to pay 40-50€ a day to just get to somewhere with shops, bars and a nice beach. If you're only wanting to get away to relax by a pool, I would definitely recommend this hotel as its clean, airy and modern. If you're like us and like exploring, I'd try and get somewhere more central to a local town.

Urs Lahrmann

We stayed for 2 extremely nice weeks in one of the awesome bungalows (for 6 people) the hotel has. We participated in a lot of the offered activities / animation for the adults and kids and the whole staff was always very nice, polite and encouraging! The food was amazing and throughout our stay of high quality. The hotel is next to the beach but otherwise a little off and it is also a little difficult to get anywhere without a car (public transport is quite bad in this area) but this is our only criticism. Our special thanks go to Ramon (waiter) and Elena (animator) who were extraordinarily friendly and helpful!

Angela Montoya

Excellent customer service. Always a friendly attitude, accompanied by a smile. In general all the hotel staff EXCELLENT but I want to highlight the entertainment team who were always encouraging to participate in activities for children and adults. The shows at night always prepared to entertain and please the public. Helena my favorite, full of energy, enthusiasm and excellent personalized attention to the guests. Congratulations and thank you for making my vacation an unforgettable time. I WILL DEFINITELY COME BACK!

Anju Patwardhan

Perfect holiday place except for noise levels in the evening! Lovely beach side property. You get the nice holiday resort feeling as soon as you walk in. Our ocean suite was spacious and well decorated, with a large patio facing the pool and the sea. Huge bathrooms and very comfortable bed and mattress. Great service and good breakfast spread. We sat in the outside veranda and enjoyed a quiet breakfast with a great view. The hotel has paid parking in the basement but also plenty of free parking just outside. My only complaint is the noise levels at night. They have fun events in the evening (magic show/flamenco dancers etc.) but with really really loud music and they went on until 11.15 pm. There is no sound proofing and you cannot sleep until they turn down that music!!! Maybe a room far away from the lobby might be quieter.

Kenneth Kettings

We've been to a few H10 hotels, and this was as good as the rest. The rooms were well decorated and so fresh and clean. The food was excellent. We were half board and ate most of our lunches there too in their terrace restaurant, as the food choice there was excellent and it was waiter service too. We checked out early morning so they were kind enough to make us both a picnic basket , which as a really nice touch. We both enjoyed the holiday experience and we would go back there again.

Joely Rico

We visited the H10 Estepona Palace in August, it was our first family holiday with our 1 year old daughter. When we arrived the TUI coach driver had given our case to the previous stop, so when we checked in I was not in the happiest of moods the hotel check in staff rang the TUI rep and sorted the whole situation out for us and gave us a glass of fizz while we checked in! We had a lovely week here our room was lovely and spacious and we did have a kettle and fridge. The views from the hotel are beautiful and you can see Gibraltar and the coast of Africa! The food was really nice and overall we had such a good holiday! I have to give a mention to the hotel staff and the animation team the staff are the most friendliest and they work so hard my daughter absolutely loved the animation team they was so good with her and every night she went running to them giving them the biggest cuddles! The hotel is on the beachfront and a nice 20 min walk takes you the Estepona Marina! Thank you to all the staff! We look forward to returning again soon!! X

Teodor Kirov

Spectacular hotel next to the beach on the beautiful coastline of Costa del Sol. The location is very convenient if you choose to travel to Gibraltar or take the ferry and make a quick trip to Marocco. If you decide to use it as a starting point for exploring Andalusia, I would say that it is fairly close to each major destination located in the southern part - Malaga, Frigiliana, Benalmadena, Marbella, Mijas, Ronda, Nerja From the superior rooms with a sea view, you can easily see Gibraltar and the coast of Africa on the Moroccan seashore. The room was big and situated on the last floor with a very nice balcony offering your own sunbeds. There were shows every night so you can expect to be entertained during the evenings if you choose to stay at the hotel. The staff is nice and friendly. The food also met almost every taste with a variety of options for meat lovers and vegetarians. Show cooking was provided each morning and evening.

mylittlelizzie

Only thing missing was the/coffee kettle in the room. This was available in the restaurant up until 12am so we could have gone there to get one if really wanted too. Hotel was immaculate both inside and outside. My girls are 16 & 18 and the 2 pools outside were adequate for them. The beach is not even 2 seconds away it’s on the back doorstep. All the food was top notch and staff were very polite and helpful. Would definitely holiday here again.

Ali Moham

We arrived today and were surprised to find that our "superior room," which is only 12 sqm, has 4 single beds crammed into it to accommodate my wife, our two 10-year-old children, and myself. This is incredibly misleading sales information from the beach website. We paid £2500 for a 6-day all-inclusive stay, and the room is absolutely too small for our family. I will explore more about the other services over the next few days and will share further updates.in the pic, added one bed is missing, which they are bringing now ... unbelievable. I shared that with the receptionist, and they said you booked this, and there is nothing they could do.

Adam Parker

This was probably one of the best all inclusive resorts we have been to as a family. There’s always something to eat for everybody at breakfast, lunch and dinner. The pools are great and so is the room service and cleaners. The whole resort is cleaned in the early morning and the staff are lovely. The Junior suite has a room with a table, fridge, desk, chair and single bed with a wardrobe and safe. This then goes into the bedroom which is a giant Xl king bed with a double balcony, the bathroom is good the only issue we saw was that their isn’t really any privacy when having a shower as there is no door(the toilet has one). The walk between buildings is no more than 2-3 minutes, and it has loads of parking spaces inside the resort at €5 per night and there are limited free bays at reception(first come first serve if you leave and it’s full you’ll need to pay for parking inside) We were ground floor and had some ants, however this was due to us spilling some crumbs while eating. We spoke to reception and the next time the cleaners came they sprayed the room down. Grounds around the pool can be a bit slippery so be careful. We will definitely be coming again(2 adults and a 4 year old)

Big Dave

Stayed all inclusive with TUI in August 2024. Was disappointed with the food which has to be one of the most important aspects of this type of holiday. Ended up eating salads most days and lost weight! Bottled water was chargeable which is the first I've ever experienced on all inclusive, and wasn't mentioned in the small print. Same with branded ice creams (although this was mentioned). Water park was good fun, the kids loved it. The beach bar was full of pigeons and the sun covers filthy with their droppings. The staff work hard, particularly the animations team so no complaints there. Wouldn't return or recommend unless the food improves.

James Brown

This is the first time we've traveled to the same holiday resort twice. The food and service were excellent and the campus was constantly staffed and cleaned/tidied/gardened. We could not have asked for much more. The Animacion team was first class, always entertaining the guests (especially children, but also adults) with activities and games (darts, shooting, archery, water polo, water aerobics, etc). The enthusiasm and energy of the team was exceptional. They also hosted the varied evening entertainments, which were of good length and at a good time every evening. I expect a good chance we'll holiday there again next year.

Sarah Smith

This hotel is an absolute gem!!! I have just come back and have stayed here 2 years in a row with my 5 children (7-17years). For starters, if you do have children, this place has everything you'll ever need... from water park (suitable for babies up to adults, there's slides and splash areas for all) to kids club, additional 5 swimming pools (including 1 wave pool and 1 paddling pool), there's microwaves and highchairs in the dining room, arcade area and bungee trampolines, daytime and evening entertainment for kids (and adults!) Slush puppie machines and ice cream parlour, beach side snack bar, and also an on-site laundrette (which i found as an absolute blessing) There are 3 bars (2 poolside) for those who would like a tipple or just need to quench their thirst, and they also have absolutely fantastic 5⭐️ entertainers for both adults and kids alike!! The rooms are modern and spacious with comfortable beds!! (Cribs also available) The restaurant serves a wide range of freshly cooked dishes, sides and desserts every day (none of mine were ever unhappy😁). The hotel is fully disabled accessible and is suitable for wheelchairs and prams. There is a 24-hour reception, cashpoint, cigarette machine, on-site shop for essentials, and souvenirs. All of the staff here are extremely friendly and will go above and beyond to ensure you're happy and enjoy your stay, this hotel also resides in large beautiful grounds that are cared for every morning by their clearly very dedicated staff! And as a bonus, there is an Aldi only 7 minutes walk away! I would stay here again and again⭐️⭐️⭐️⭐️⭐️

Stephan Mubalo

Elba Estepona Gran Hotel & Thalasso Spa is an incredible destination that really stands out on the Costa del Sol. From the moment you arrive, you’re greeted with an inviting atmosphere and amazing views. The hotel itself is beautifully designed, combining modern luxury with a relaxed Mediterranean vibe. The Thalasso Spa is a real highlight, offering a variety of treatments that use seawater for relaxation and rejuvenation. Dining at the hotel is a treat. The breakfast buffet is amazing, with everything from fresh fruits to delicious pastries. For dinner, the themed restaurants offer a range of cuisines that highlight local ingredients and flavors. The outdoor spaces are just as wonderful. There are lovely pools surrounded by gardens and easy access to the beach. A standout aspect of my experience was the service, especially from Clara, the assistant manager. She was always approachable and ready to assist, making sure every guest felt welcome and well taken care of. Her attention to detail and friendly attitude really enhanced the overall experience.

Paddy McKenna

The kids’ club staff suggested we leave a review which I am happy to do as they were great - very friendly and always full of enthusiasm and fun. My kids loved it each day - games in the spacious play room or the pool. Really impressed by it. Generally the hotel was very nice, breakfast buffet was good, staff decent and friendly, nice room with a great view, relaxed ambience. Only issue is the hotel is a solid 40min walk to town and you won’t be doing that in 30+ temp so taxis everywhere as there is no public transport at all.

Wella

This was such a nice stay after a long trip. The resort is so calm and peaceful despite being busy. We had a lovely check-in. The room was beautiful, we enjoyed the style. The balcony was a nice addition with a beautiful view. There were different pools. One pool was covered, but during summertime, they opened the roof, and this pool is only for adults. Also 2 options for breakfast, one on the first floor and one on the second floor which was also for adults only. Both places served a nice breakfast and beautiful views. All so peaceful and calm. You get a card for towels, which can be used for the pool or beach. You can have a nice long walk on the coast, which you can reach by using the door next to the beach while using your room card to exit and enter.

Naomi

It was a beautiful stay. We were celebrating our anniversary and the hotel upgraded us to a suite, chocolates and champagne. The staff are all so friendly and nice and helpful. The spa was sooo good - the massages amazing and the outdoor pools really nice . It is quite well maintained, and we loved that there are many different areas around the hotel and grounds where you can sit and relax and enjoy a drink.. only thing is lot of mosquitos(not in the hotel room itself) so wear repellent! We will return!

Clara Muñoz Colomer

Great hotel with an incredible staff. Unbeatable sea views and rooms. Great buffet. Unbeatable value for money. If you want to enjoy the quieter side of Costa del Sol, this is the place for you!

Wiss Gadri

We are spending 3 weeks at this hotel for holidays, the service and the room are nice with a lovely sea view. The hotel stuff at the breakfast, reception plus bar are nice and friendly… The only negative point is the bed, I did complain about the mattress many time, that is not comfortable and very old but even after some modification it was not better. When you book a 5 starts hotel is for the comfort and not to have a very uncomfortable mattress. This is the only négatif point of our stay…

Madam Moosh

Kempinski: A Legacy of High Expectations Our Spanish journey commenced with a desire for comfort and luxury, and the renowned Kempinski promised just that. As anticipated, the service and staff met the highest standards. The signature "Lady in Red" welcome added a passionate touch to our arrival, setting a positive tone for our stay. The rooms, while spacious, carried a dated, old-fashioned charm. Despite this, they were well-maintained and equipped with everything needed for a comfortable stay. The balcony offered a pleasant retreat. Breakfast, though good, did not quite reach the pinnacle of Kempinski excellence. The variety and quality were satisfactory, but nothing extraordinary. The hotel's gardens and pools were exceptional, situated right on the seashore. There was ample space to enjoy privacy and the sunbeds were delightfully comfortable. However, the hotel restaurant did not live up to the five-star reputation. Service was slow, the food was merely adequate, and the prices were steep. Would we return? Yes, but with the expectation that Kempinski upholds its legacy of luxury and refinement in every aspect.

Michael Bielamowicz

Excellent resort hotel with everything you would expect and truly excellent guest service. Facilties / Food - This is not a new hotel, and yet, the facilities are very good. Rooms are slightly dated but in great condition; most every room seems to face the sea, yet has good privacy. Restaurants are good, and breakfast buffet is excellent in choice and quaility. Bars are good and bartenders are very accommodating. Pool is first class in maintenance with good size and clear family/adult only areas. Spa services are excellent. The front desk is wonderful at all hours. Staff - was simply great, from valet to front desk to concierge to restaurant teams to spa teams to maid services. Always a pleasant interface and often a pleasant small surprise. We really enjoyed our week here.

Simon Rinder

The other day the pool at our apartment was shut so my father in law and I went to seee about booking beds at the hotel, no problem and they happily took nearly 400 euros for 4 adults and 2 kids (4 beds only). When we arrived the next day we were shown to an area roped off where we were told we can’t go the other side of the rope accept to access the pool (never said anything about restrictions on hen taking our money). My wife and I have stayed in some beautiful hotels in Europe and America and whilst I can’t comment on the rooms here, the pool area was an absolute disgrace and if I was staying here I would be mortified by the state of the pool (as you will see from images). The service was poor as on more than one occasion we had to ask for drinks, the one compliment I will say is we ate lunch in the restaurant and the food was nice (this is the only reason I gave it 2 stars rather than 1)! I did raise concerns at the end of the day about the standard and felt it was an extortionate price with the lady on the reception of the restaurant (who the day before took out money) and simply got a shrug of the shoulders. Nearly a 750 euro day with the food and drink was complete daylight robbery.

Natalie Choi

Very disappointed at the service of this 5 star hotel in Marbella. Although the scenery was quite beautiful here, the service was definitely lacking. We were 'welcomed' by a french lady who was quite rude, she seemed to be questioning my partner as he had a trivial mix up with the name on the booking, she then retorted, "oh, you don't know your own name?" We had asked about the availability of a sea view room, again she was quite rude in her response about how one was not booked. That is fair enough, but since we were considering an upgrade, this was a curt response in a 5 star hotel. Upon check-out, I had noticed that I left a pair of Dior sunglasses. I rang the hotel twice on the same day of check-out and once the next day. Despite being told I will get a callback, I never did. I also left a converter in the room, which is minor but since I am still in Marbella, I could have gone to pick it up. But I never heard back from them. We stayed for 4 nights and used the bar, pool bar and beach club. The service in the beach club was not great, quite slow, they got our order mixed up and we had a swarm of wasps and hornets and the waiters seemed to ignore us until the situation was so bad that we asked to move inside. The one time we went down to breakfast, I was pushed and barged past by two other guests, understandably the hotel cannot control this but overall was not a great experience. The television options were quite poor as there were no english channels, and no casting option which was a little surprising. Also, it would have been nice if there was more of beach part to the hotel rather than just a pool area. Upon check-out, we purchased 3 of the vintage watches they have on display in the foyer. The service was ok when purchasing, but very disappointed that they do not seem to have the decency to respond when it comes to a couple of lost belongings.

SJ -

I had a wonderful time at the METT Hotel in Bodrum. The views of the Aegean Sea were breathtaking, and the modern, elegant design of the hotel made it the perfect place to relax. The rooms were spacious and spotless, with stunning sea views. What truly stood out was the staff. They were incredibly friendly, attentive, and always went the extra mile to make my stay perfect. The food was delicious, especially at the beachfront restaurant. Overall, a beautiful hotel with fantastic service – I highly recommend it!

Tim ozk

The housekeeping team did an outstanding job during our stay. The rooms were impeccably clean, fresh towels were provided daily, and all amenities were restocked promptly. The staff was courteous, and attentive, and ensured that every corner of the space was spotless. Their attention to detail, like arranging items neatly and leaving small touches like folded towels, truly enhanced our experience. Highly recommend this service!"

K M

Great place. We visited again for a second time this year. Last year we stayed for a week and it was amazing. The manager was great- friendly, competent, being everywhere, making sure everything is going smoothly. The staff were really kind and helpful. The room was clean. The beach was 11 out of 10! Clean clear water! Sunbeds, umbrellas, and plenty of clean towels for all the guests! The food was great! As well as the coffee! The art in the gallery was carefully curated and beautifully presented, with an amazing sea view. Last year was so good that we decided to come back this year. And this year… it didn’t disappoint. Great place! Really friendly and qualified staff again. Great food and coffee. Stunning beach, clean, pleasing and comfortable. We also visited Folie beach bar- highly recommend! The party on Saturday was so entertaining- totally worth it. So in general- METT is always a good idea. We had a great time. Highly recommend.

Kerem Kuyucu

We attended a 300-person wedding and it was a lifetime experience to remember. The service was impeccable and everything was executed smoothly. All hotel staff went above and beyond to make our stay and experience perfect. 👏🏼 The location of the hotel is also great and the views from the hotel are breathtaking.

Callee Bloomer

View and facilities were great, the chef was so helpful as I have allergies to certain foods (at breakfast). The service for laundry, room service and general help from the front desk was pretty bad. We lost a pair of swim shorts and had to follow up too many times over the duration of three days to get an answer. We never got them back after they had blown off a balcony. The room service was atrocious, taking over and hour for food. One day I ordered an ice bucket, it didn’t come for an hour so I called to find out where it was and they told me room service was too busy. Therefore it never came. The laundry was infuriating and took four days to get my jacket machine washed. The manager of the hotel was an absolutely lovely and helpful man but there is some major issues with other departments.

Anaïs Muyl

We had an amazing stay as a family of three (our daughter is 2 years old). Everything was beyond perfect, from our arrival to the departure, nothing disappointed us. The food is the best I had in a hotel so far, the staff is friendly and helpful, the installations are spotless and everything is well thought. The rooms are spacious and the views were great. My toddler was smiling non stop, and her happiness made our stay even more unforgettable! Ikos Andalusia was our first time in an Ikos resort and it won’t be the last. Best all inclusive resort without any doubt, the concept is the best we experienced so far.

akeemedis alizmedis

All inclusive is excellent. Free use of tesla cars if you can drive. Insured fully comp. Scratch on car no problem. Really, really good resort. You need it, you ask for it, you get it. Great staff. Great food. Great atmosphere. The best you can ask for or get. Will be returning next year.

Lukasz Pater

Wow, what a great hotel! From the moment we arrived, we were impressed by how kid-friendly everything was. The food was absolutely stunning, with a wide variety of delicious options that pleased both adults and children alike. I lost count of the number of swimming pools available, including a serene adult-only pool for some quiet relaxation. The service was just perfect—attentive, friendly, and always ready to help. We had an amazing stay and can't wait to come back! >>> YOU TRULY ROCK, IKOS

Gareth Reeman

Top quality 5star all inclusive. Set out on a reasonable size resort, not too far waking from end to end with little ones. Beach is a dark sand so too hot for little ones. Pools are good with just the right amount of sun loungers. It's just a big shame there is no creative water slides or jets or fountains for the 2 - 16yr olds. The toddler splash slide and jets are very sad and small compared to everything else. No pools go deeper than 130cm either. Staff are super friendly. Plenty of bikes to use. Shop for inflatables and kids toys is well stocked. The show is pretty good, just maybe a little short. Food was very high quality, but oddly the dishes varied enormously in size / ability to fill and sustain you. Watch out for sewage smell from time to time, but don't think that is the fault of Ikos.

Trevor Davidson

This hotel is well worth its five stars, including the ones given here. The staff are amazing, all speak good English, and are always on hand to offer whatever you want to eat or drink. The food is amazing with enormous choice across five a la carte restaurants, a very high quality buffet-style restaurant and its own Chiringuito (beach bar/restaurant) on the beach just across the promenade from the hotel. A great hotel for families with lots for children and adults, including many sport and fitness activities. Would definitely recommend and will definitely be going back.

dnznzl sglm

We just got here and the reception service is very bad. There is no air conditioning in common areas, so it creates an incredibly uncomfortable hotel perception. The pool is smaller than it appears in the photos. I do not recommend it. I really expected a fresh area.

Jessica Must

Very good place to stay. Good access by car, free parking, a lot of space. Staff is VERY friendly! The pool is available until late evening. Can not comment food nor the bar, as we were not eating. We could not find a good beach nearby. Maybe it was due to the stormy weather, Salduna beach was covered in algae.

Michael Clauss

It's okay, but our friends had some critters in their room. The hotel staff said they addressed the issue, but I'm sure they did much. A rather intoxicated young lady in the lobby also was complaining about bugs in her room. Food was okay. The bathroom door left a little too much visible. You had to pay to use the safe. "€2.50 for one day or the bargain rate of €5.00 for two days".

Elaine Rennie

The room I was in was next to the motorway. Very noisy. Could not open doors/windows to let air into the room. Staff is great and a few bars and restaurants nearby. Came home poorly. We think it was the air con. Also had ants in our room 229

Natalia Cretu

The hotel, the rooms and the pool area are clean and tidy which is a big plus. Rooms get cleaned every day to a great standard. There’s no large variety of food but quality is acceptable. The worst thing for us was the location. The hotel is situated on the motorway between Marbella and Estepona and doesn’t offer any nice views or walks. You definitely need a car to reach nicer destinations. It takes around 15-20 minutes by car to get to Estepona and over 20-25 minutes drive to reach Marbella, unless you decide to spend all your holiday inside the hotel without visiting the surrounding areas. Clearly the staff do their best to make you enjoy the stay but we would not return because of the location.