4 Star Costa Blanca Holidays

Ruby Gilmour

It was beautiful here!! Great staff, they were very helpful. Free bus to and from the beach, and everything is about a 10-20 minute walk! When you check out they have an area to put your suitcases in so you don’t have to carry them around. And wow the gift shop near it!! It’s beautiful their rings are beautiful and greatly priced!! I’m so pleased with this hotel. As my first time abroad I had the best time. Better than expected we would definitely go again!! Thank you for giving us such a great time!!

Jamie-Lee Evans

I appreciate Brits do not have a good reputation in Benidorm however this hotel made you feel criminal from the moment you arrive. We had 3 rooms and had to pay a €200 deposit per room which we did not mind at all. However there was no written communication to say what the rules were so we were thankful we read the reviews before we went as there were some odd ones! Apart from the obvious "no damage" rule, we had to fully clean the apartment and empty all bins and take rubbish out to the disgusting street bins. Additionally if you accidentally lock your key in the room, it's €100 charge! Lost keys are a €50 charge. If the lifts breakdown with you inside, you lose your deposit. The list of rules was endless! We were all so worried about breaking a rule and losing our deposit that the anxiety completely ruined the holiday. We were there for 3 days and we never saw a cleaner. Our feet were so dirty from the floor of the apartment, we all kept our sandals on. There was glass all over the floor by the pool bar and the pool area was so littered with so much rubbish! From a health and safety point of view too, the hotel is VERY high and there are no safety features on the windows. We could open windows fully and only our second bedroom had bars on the window. I dread to think what could happen to someone who wasn't in the right mind. We paid for bed and breakfast but only had the breakfast on the first morning. Honestly, do not bother. The food quality was so poor and many hot items were inedible. We went out for breakfast for the remaining days. The staff. One particular female receptionist has become famous on TripAdvisor and I can confirm she is real. She is miserable and plain rude! Before anyone spoke to her she was already frowning. My 58 year old mother asked if there was anywhere to change her clothes and the receptionist rolled her eyes and said "The toilet". Lovely! Not all members of staff are horrible but this one really ruins it for everyone. Maybe not the right person to greet and check in guests? She may be more useful cleaning. Lastly, the location is not just in convenient, it's unsafe. You are up several very high, steep hills and it's a good 10/15 minute walk down into town. This walk is known locally as "MUGGERS ALLEY". Staff know this too but do not warn guests about the dangers of walking up or down after dark. Another guest had to use my phone to ring home as he had been mugged walking up to the hotel that afternoon. The hotel would let him use the phone in reception! Despite the name, there is no police presence and guests are left to fend for themselves.

Leanne Angel

We had a lovely weeks stay here, in a standard room bed and breakfast. Hotel is lovely staff very nice and helpful. Breakfast is your typical Spanish options but we managed to enjoy it something there for everyone. The oat and chocolate chip cookies were delicious. We didn't have the weather to enjoy the pool but the area looked very nice. We had food from the pool bar on our last day, if you have the combo meal choices I think they were very good value for money and the pizza was so good. We were out in the evenings so didn't check out the entertainment but the hall always seemed really busy. We did have a very annoying neighbour who was very noisy when returning to their room and shouting out on balcony, the hotel dealt with it very good and c9ukdnt apologise enough to us even though it wasnt their fault. Rooms cleaned daily beds made and fresh towels left, even though I had hung up the ones we used after a quick shower they still left fresh. I enjoyed my stay here, only thing was the walk up the hill, we had bad weather so wasnt pleasent in the rain. The hotel do put on a shuttle bus but we didnt use it but it is handy if your not able to walk up and down the hill.

Oliver Taylor

Been to Benidorm lots of times. Used this hotel for a stag party which was perfectly fine for the occasion. Clean rooms, nice pool, caddy service down to the beach. It was cheap and as a consequence, the other quests staying there were something special let's say so if your looking for a cheap hotel, with nice facilities and not too bothered about other guests. This is your place.

Sharon Hedges

The room and balcony were spacious and clean. Plenty of cupboard space for clothing etc. Clean towels and beds made daily (over our 5 days stay) Beds were comfy. The hotel and pool area are very clean. Plenty of sun loungers, but you do have to be quick to get the ones near the parasols (this happens at most hotels!) We didn't find the walk up/down the hill a problem. Hot or cold choice for breakfast, with fresh fruit and a good selection of bread, cheese, hams, pastries etc. Good location for supermarkets, eateries and bars. On the whole I think we made the best choice when booking this hotel. The grounds are so much nicer than others that we walked past and the sun shines on the pool all afternoon. The lifts are a tad slow (the only negative thing). All staff were polite, friendly and helpful.

Emma Baxter

Stayed here as a family with 6 of us including two wheelchair users and a baby and was absolutely fine, had no issues with the rooms we stayed on floor 4, the rooms are very dated but there’s nothing wrong with them at all. Food in the all inclusive was okay good choice and usually always something for everyone to eat, dining room is well kept. The outside pool is quite small which I can imagine is frustrating in summer if you’re wanting to lounge by the pool but we weren’t fussed. The entertainment staff are absolutely fantastic they were so lovely and accommodating we enjoyed the games of bingo and the all inclusive drinks. Overall was an okay stay had no issues with lifts and bugs as people have been saying- the previous bad reviews were putting us off and made us very uneasy about arriving but all our worries were soon put to rest when we arrived and saw it for ourselves :)

Janis Drikis

Hotel doesn’t deserves 4 stars at all Have been in lot 4 star hotels but this one is like 3 star hotel. Location is not bad, under 10 min walk to beach and 5 min walk to Wednesday market. But rooms, restaurant outside pool and toilets are not that great to be honest. Would like to see it a bit cleaner everting there Staff is ok, but there was one waiter’s with bad English didn’t understand “pineapple juice” (sorry for young girl Yabel but English need to know) , food ok but not big choice what i have seen in 4 star hotels Entertainment’s not a greatest have seen better for 4 star hotels but entertainment team leader Ulises was well deserved to be a team leader.

Matty Clifford

Extremely poor food quality completely bland no flavour at all. The burgers at snack time wasn't even cooked properly still raw and pink in the middle my brother gave them back to the chefs and showed them there not even cooked I stayed for 10 days with 10 people and after day 3 we was eating out at restaurants as no one could stomach the food any more Floors in the hotel rooms are so dusty. I left the PLEASE CLEAN MY ROOM CARD on my door handle for 3 days and it wasn't cleaned ended up cleaning the room myself and had to go ask reception for clean towels as hadn't had fresh ones in 3 days The all inclusive beer is definitely watered down i don't drink at all normally but had 3 pints and didn't feel anything but blotted. I Had half a pint of the same beer (amstal) in a pub next door and I was feeling tipsy Was also told every adult guest can use the spa once a week for free. This is not the case either has to be paid for. I wouldn't stay at this hotel again personally

Paul Gallagher

The food at the hotel was good. The hotel offered a wide variety of delicious options, catering to all tastes. Each meal was a delightful experience, thanks to the high quality and variety of the food. The staff at the Dynastic Hotel were fantastic. Their friendliness, attentiveness, and dedication to providing excellent service made our stay even more enjoyable. They went above and beyond to ensure we had everything we needed, creating a warm and welcoming atmosphere. The hotel's facilities were top-notch. I don't see why we should have to pay additional money to use the indoor pool this should be included or not be so expensive. The entertainment offered by the hotel was also good, with live music, engaging shows. While the rooms were comfortable and clean, a few minor updates could enhance the overall experience. However, this did not detract from our stay. The overall atmosphere and amenities made our visit truly memorable. In summary, the Dynastic Hotel in Benidorm is a good choice for anyone seeking a wonderful holiday experience.

Thomas Maddison

My wife and I stayed bed and breakfast in Hotel Dynastic for 4 nights on a short break to Benidorm in March. We had room 115 in the smaller building, over the reception desk. The room was perfect for the 2 of us, clean with comfy beds, a decent fresh bathroom with a shower over the bath (only downside...no shower mat) Bed sheets were clean and towels changed Daily. Breakfast was exactly what we wanted, typical full english that was plentiful and tasty and set us up for our Daily walks. The pool area was functional with plenty of sunbeds. All the staff we spoke to were friendly and polite (shout out to Jasmine on reception and Diana in the Bar). Location was perfect, close enough to reach the busy parts of Levante within a short walk but far enough out so we were'nt disturbed at night. Definately stay again next time we're in Benidorm.

Joshua Booth

Phenomenal Solo Stay at Hotel Presidente: Prime Location, Peaceful Retreat & Beach Proximity! Hotel Presidente in Benidorm delivered an exceptional solo experience. The staff's warmth and professionalism made me feel instantly welcome. My room was a spacious and tranquil escape, impeccably clean and thoughtfully designed, a true sanctuary. The modern bathroom, with its invigorating overhead shower, was a luxurious treat. Dining was a pleasure, with a diverse and delicious array of options for breakfast, lunch, and tea. The staff's attentive service made dining solo comfortable and enjoyable. The location is unbeatable, right on the main strip, putting me in the heart of Benidorm's vibrant atmosphere, with countless bars and lively day-and-night activity. However, remarkably, my room remained a peaceful haven. I was impressed by the excellent soundproofing; despite the bustling surroundings, I experienced no noise disturbances, ensuring a restful sleep. Plus, I was thrilled to discover it's only a stone's throw from the beach, perfect for spontaneous seaside strolls. And the convenience of being so close to the market (on Wednesdays and Sundays!) was an unexpected bonus, allowing me to explore local treasures with ease. The staff were outstanding, providing helpful local tips and making me feel completely at ease. This hotel offers the perfect balance: a prime, lively location with a serene and comfortable retreat, and incredible proximity to the beach and markets. Highly recommended for solo travellers seeking a top-tier experience in Benidorm.

Jan Barningham

Smart, spotless and immaculate both internally and externally. Every member of staff was helpful, efficient and cheerful. Lovely room with housekeeping to match. Special mention to Dani, all the dining room staff and head chef Paco, the banquets at both Christmas Day and New Year's Eve were spectacular. The range of food on offer every day was wide and good. Would I stay there again, Absolutely yes.

Katty Georgieva

Me and my boyfriend did not plan to go to Benidorm but due to the bad weather conditions in Valencia we ended up in this hotel for one night. We had an amazing time, the room was super nice and luxury in my opinion, the staff was also really kind and helpful as well. The view was amazing. I would love if we come back to the hotel someday for a longer period. Definitely recommend it!

Katie Mcarthur

Great hotel. Nice rooms Friendly staff Great free club downstairs Food okay Location awful... in the middle of all the bars/24/7 drinking and loud music !

Angela Hendry

Presidente hotel was very good bar staff reception staff and restraunt staff all very pleasant and very helpful would deffo return again thank you for making our holiday perfect

Liisa Eskelinen

Please notice that 70 m2 apartments are nice looking in the photos BUT SMELL ABSOLUTELY HORRIBLE AND UNHEALTHY (building 7 seven 1st apartment floor apt. 306). It 200 meters away from the main building which is the one presented in the photos. They are renovated to a very old building which smells absolutely horrible. Untolerable. ’Service’ is 0 stars at it is non-existing. First the receptionist said she ”cannot make an upgrade” when I offered money to her, us to stay in the main building. THEN she said ”You need to call to where you booked it from” even though I booked from Pierre & Vacances own website!! After calling for 15 minutes to UK she walks outside to say she has talked to a superior and could change our apartment. Where was this half an hour earlier? That ’superior’ apartment had a very strong perfume odour from cleaning products. Not good at all. Still, the ’service’ was the worst. She was the lousiest receptionist I have ever met, with the experience from dozens of accommodations in around 30 countries. First she said TWICE I need to make the call myself. THEN she starts acting like ”she couldn’t say it as I had been upset” about she forcing me to call from Spain to UK with a Finnish mobile phone number (which probably cost me another 50-100 euros as I tried to call for the 3rd time to get my money back - didn’t succeed, only got directions how to make a complaint online). However it was clear it was not worthwhile to ruin my special holiday by staying. Stay instead anywhere else than here.

Victor

Great beach to chill but make sure to take your coral shoes with you.

Debi Beardsell

Apartment was nice had dishwasher and washing machine as well as normal facilities no kettle tho but used saucepan. It was quite spacious with a nice view. A few nice restaurants nearby but supermarket up steep hill and no transport nearby. Not really anything to do in this area so had to get cabs to get out.

Martin Quinn

Great location, rooms a bit dated but really can't complain as we got a two bed apartment for €60 for a two night stay midweek. Noisy bar on the Wednesday night, but that's just because we've two young children now, would not be complaining ten years ago!

Johan Bijlsma

. Could order a drink if you would like. Didn,'t use it so no info to share.

Dean H-B

Stayed for 4 nights in March 2025 (room 307) and really enjoyed it. Friendly reception staff and the whole hotel was spotlessly clean. The hotel is right above the bus station so getting there from the airport was incredibly easy. Walking distance to all the sights. The room had everything we needed and a comfortable large bed. Good quality basic breakfast option available for 10 Euros. The gym could do with some improved equipment. Brilliant value for money!

Andy Ramsay

Really well priced hotel with good amenities, including an outdoorpool and gym. Location is above the main bus station, so a little noise is to be expected . Staff are superb, really helpful. Upper floor rooms have great views.

Sheena Moore

Rooms are large, clean with an excellent bathroom and large walk-in shower. The location for us was excellent, away from the boom boom madness of benidorm. Most of the clients are workers/business. The staff are friendly and helpful. There is an excellent choices for evening meal and breakfast with the food being hot or cold..not tepid like other hotels can be. I would use this hotel again.

Alexander B

- Very handy location, next to Benidorm Intermodal and the bus station, which made getting to and from the airport as well as day trip to Denia very easy and convenient. About a fifteen- twenty minute stroll to the beach, the main 'strip' and twenty five minute or so stroll to the lovely Old town. - Rooms were spotlessly clean and spacious. Just remember to bring a travel kettle if you like a brew. No English TV channels but not a problem as encouraged me to dive into a book. - Breakfast was ten euros a head and offered good continental and cooked options. Good value for the price. - Staff were helpful, smart and friendly. Let us check in an hour early which was much appreciated. - Only minor area for improvement is the gym which is a bit dated. - Overall I really enjoyed it here and would return for another little city break.

Peter Scargill

Bar lounge area comfortable and bar prices not bad.. But our room. It's cold and raining today and the air conditioning simply will not heat, the wall instructions bear no resemblance to the actual aircon panel.. And bathroom light switch has bits missing. I've seen comments about the gymn etc., all closed. Also someone said 54 Euros a night.. We paid 64 Euros a night inc. breakfast. Location of the hotel is GREAT. Bus or taxi to the Palace or the old town while hotel sees mountains to one side, the city to the other side.

shaun schembri

We have been here a few times now. It's the top hotel in Albir and costs more, but location is great and overall a great hotel. Rooms could do with an update and there are no hot drink facilities in the room unless.you ask for a kettle ( but you have to find or buy a cup!) Food is really good compared to the other hotels in Albir.

Kristina Røste Rabanal

Thank you for a great stay at this hotel. I came for a few weeks together with my grandma. In this time I had to extend my stay several times due to unplanned events, and I experienced both standard and deluxe rooms. Overall it is a top notch hotel, modern, spacious rooms(even standard) with all you need, and great views of mountains from balcony on any side of the hotel. Staff is friendly and very helpful, most speak well English. Most importantly, it is a super clean hotel, and it felt nice to never have to worry about finding bugs or hairs or such from other guests when checking in to a new room. I would like to highlight the heartfelt, great experience of having Claudia as the cleaning lady on 2nd floor. She gave me the warmest welcome and a warmer goodbye. Interactions with her every day gave me such joy. Also the man with the glasses in the restaurant, gave exceptional service. Especially travelling with food allergies, I highly appreciated his skill and genuine friendliness, he was ready to take care of everything - with a smile. His service was one of the best I have experienced in customer service. Everything is very close, grocery store Lidl right next door, larger supermarkets and some shopping, along with restaurants, all 1-10 minute walk away. The beach is also quite a short walk away, right above 10 min walk. Bus stop close by. Everything you need. Only downside I experienced was that due to there being a lot of sports teams visiting this hotel, sometimes it can be noisy on some rooms. Staff was very accomodating in finding a different room if that happened though. Otherwise, it was super quiet, as there are usually mostly pensioners visiting, at least at this time of the year. The hotel in general was quite quiet and nice, not much drunk people or parties aside from music and some fun for people in the bar/cafe for weekends. Never heard noise from this in the rooms however.

Kevin McCaffrey

This was a Christmas break and we thoroughly enjoyed our stay the the hotel. Close to all amenities, bus service great, to local towns and beaches. The Spa was very relaxing and refreshing, would recommend a visit. Food was very good, fresh and tasty.

Kameliya Todorova

There is space for improvement as updating some rooms. The staff were friendly. I was disappointed with the pool that can't not be used during the week with kids and there is a charge to enter! I think should be more clear so people do not get disappointed!

ken round

It's definitely not 4*. No tea coffe kettle in rooms, no saucers for cups in dining room, fridge door hanging off, no table cloths on tables, staff poker faced, all balconies overlooked by next rooms from all angles, bathroom ok but dated. It's a very good 2*, it's an ok 3*. But definitely not 4*. But, the hotel design is beautiful, (to look at) inside and out. Gardens are very tasteful but face North so small pool is shaded, not much room. I would stay again but pay extra for room facing pool, the road was noisy all night.

matt tracy

Positives lovely studio apartment and whole complex is lovely and ideally situated and staff at reception friendly . Negatives which would only apply to our stay was cleaner swept floor once in the whole time we stayed and changed sheets twice in a 8 night stay and everything was half ar@ed or Missed but major let down was not being advised on booking or prior to arrival that works would be carried over three of the days we were staying nthe sounds of Jack hammers and drills breaking up concrete around the pool from 8am to 5pm and constant noise not what you want on a relaxing break never the less we went out all day to avoid it since terrace was out bounds and balcony was a no go for noise.. that said I would recommend and return maybe checking no such works were going on first but still leave 5 stars due to it not being an all year event

Sarah Atherton

Perfect rooms, super clean and with all the needed amenities. The location is excellent, a short walk to the sea front and close to shops and bars, but very quiet at night. Couldn't recommend more.

Debbie Greensmith

Came for 3 nights after watching yorkshire lee staying in the apartments. I booked double room instead by mistake but not dissapointe as hubby wanted the apartment because of the tellyif you know you know .Room was lovely. Happy having a fridge and free safe. Shower was lovely and bed comfy. Cleaners came in everyday between 10am and 2pm.on 15th floor but didn't feel that high up. Was room only. Nice cafe down stairs. Ate breakfast there every morning. Staff in there very good and funny.check in was easy and room was ready so got in room around 13.15. They just took copies of passport and asked for home address and email. Reception staff very good. We will go back. Down side of holiday having to go home

Robert Johnson

The rooms were very nice and the location was very good. The staff on reception were ok but need to be more polite to the guests. Breakfast was very nice and we ended up just having it therexas we didn't feel that we needed to go anywhere else for it. The staff on the bar short changed us twice which was very annoying.

Kev Wilding

We had a large studio room with a corner balcony. Nice and spacious, clean and decent views. Cleaners called every day. The pool was very small. Bar downstairs that also served food. Good location Yes, I'd stay here again.

Grainne Kearney

Just finished our 7 night stay in Grand Hotel Bali, I was a bit nervous about staying here when I read some of the negative reviews. I can only go by my experience and my overall experience was great. The food could possibly be a bit better, but we were all inclusive so you get what you get. Room waw fabulous, great view, clean and house keeping staff were lovely. When I first arrived key card wasn't working but it was quickly resolved by lovely receptionist, also stupidly left my key card locked in my room, also quickly resolved by receptionist who issued a new card with no problems. We had a great stay, so close to the beach, and a great location. Staff were friendly, and approachable overall our experience of staying here was great. Loved going up to the Sky Bar, and using the spa, Would definitely stay here again without a doubt.

S W

Gran Hotel Bali offers stunning views especially if you are staying on the top floor with clean and comfortable rooms. The rooms need a bit of TLC. The breakfast is on the okay side with lots of variety, but lunch and dinner options could be better. It was exactly the sake everyday with not much of a choice. The location is peaceful but a bit far from central Benidorm. Some service areas, like the bar and pool, could be improved. The staff could smile a bit. Overall, a decent stay if you manage expectations.”

taaran n

We had such a lovely experience during our stay, especially thanks to Alice, who works at the hotel. She came up to us and asked if my two sisters wanted to join in some games — and they absolutely loved it! Alice was incredibly kind, fun, and full of positive energy. She made such a great impression on all of us and really went out of her way to make sure the kids felt welcome and entertained. It’s people like her who make a place feel warm and memorable. Thank you, Alice!

Carl Kendall

This was my 7th visit to the Gran Bali hotel in Benidorm, and each time I come back I am amazed at how good this hotel is. The hotel has a great location only 5 minutes from the beach and there is a bus stop by the side of the hotel, with buses into Benidorm town every 20 minutes. There is also a supermarket and a few restaurants and shops just outside the hotel. Inside the hotel I was lucky enough to get a room on the 42nd Floor, and the view was amazing. The rooms are decent, with a good bed, TV, Free WiFi and a mini fridge. I stayed on a half board option and the range of food was excellent, they have a show cooking area for dinner and breakfast. The restaurant has recently had an update and it is now more open and modern. Overall I would happily recommend this hotel to anyone looking for a quiet, relaxing break in Benidorm, and I hope to return to the Gran Bali hotel again soon.

Hils Byrne

Anna was the so polite and friendly and very informative and made us feel very comfortable. The spa was clean, wasn’t crowded, aesthetic and the views were amazing. It was worth the price and the glass of cava at the end was a nice surprise. Really recommend. Brilliant :D

Blue Sky

Good points: 1. Reception is good and helpful; 2. Bed and pillow are comfortable;3. Location is nice, close to the beach. Very disappointing points: 1. Food is definitely not qualified for a 4 star hotel: breakfast has limited choices, the meat looks bad-quality so we didn’t eat, bread is not freshly baked but pre-baked. Lunch is terrible, don’t eat lunch there! Dinner is ok for 3 star, salty and you need to buy many drinks; you could enjoy a very wonderful dinner outside with the same amount of money. 2, entertainment is not good for a family with kids, maybe more suitable for old people; 3. Sound isolation could be better; 4, indoor swimming pool is not free.

HCF

This hotell has some really big issues to overcome: 1) The walls between the rooms are sound insulating just as much as cardboard. 2) They have a bar and a disco inside the atrium, making it impossible to sleep at night 3) Their breakfast is terrible. Low quality and few options. The juice tastes artificial, so does the yoghurt. Coffee is tasteless and machines are not working well.

William Anderson

Nice Christmas break in Albir. The rooms were spacious, but shower head in the bathroom would not stay in the bracket. This was reported but not fixed, so we lived with it for the 4 nights... not the end of the world but expected more from a 4-star hotel as it made showering a chore.The hotel was busy, and the dining staff worked very hard, but on Christmas day evening dinner, they couldn't cope and the experience wasn't good. They were understaffed for the quantity of guests. This didn't spoil our vacation, but we did expect better from again a 4-star hotel. Information on meals ( Christmas Eve and Day) and entertainment were sparse, and we didn't know what to expect. We did get cava, and there were more dishes available on these days. The plus side was that bar prices were good, buffet meals were good enough and the hotel location , although on a hill, was good for walks to Albir, and if you're up for it, Altea. I'm not sure if we would return

christine jackson

Having just returned from this hotel, leaving a day earlier than planned. The room was ok although the duvet on my bed was soiled, we had a loose toilet seat, the bathroom door wouldn’t close, the enamel in the bath was peeling. It was the dining area that was most upsetting. You had to queue for ages to be seated and then found there were no glasses for juice and no bowls for cereal. Had to wait for fried eggs, by which time the rest of your breakfast was cold. The same with evening meal, they didn’t seem to have catered for the amount of quests they had. We were once accused of not paying for the water we had with our meal the previous night, when we did. It was embarrassing as it was said in public. So many people complained, I felt sorry for the staff as they were rushing around trying their best. They obviously didn’t have enough staff for the amount of quests.

Ba11eClorin

Stayed a few days with a group. Had a great stay, but not mainly because of the hotel. The positives: Good location with nice views if you don't mind the short walk up the hill from the very nice beach area. Nice staff. Quiet neighborhood. The gigantic bed was OK, as was the AC on the room. The downsides: It's a 3 Star hotel. They must have stolen no. 4. It's a bit tired and in need of a work over. Tired and old furniture, very noisy restaurant with very average buffets. In fact all public and private rooms are noisy, with naked walls and floors, but I was lucky and had very quiet neighbors most of the time. Sound proofing is poor. Clientele is mostly 60-70+. So all in all: If you expect 2-3 Star hotel standard this is probably OK. For luxury and peace and quiet look elsewhere.

Georgia Salazar

First time in Benidorm and first time in this hotel. Wonderful place and amazing experience. Fantastic view from our room. We had delicious breakfast and dinner at the hotel everyday. Buffet style. All you can eat. Friendly staff. Located in the city center. We be back soon.

Michelle Barron

Went to Planta 20 (rooftop terrace) at Hotel Madeira Centro. Open to non residents. Lovely panoramic views over benidorm. Was expecting it to be pretty busy as it was not long before sunset, but got an outdoor seat straight away. A pint and a Sangria for 8.50€ which is just the same as many places on ground level.

Maria Kane

Stayed here from the 10th March till 16th March 2025, we had an emergency and the receptionist notta got a booking with no issues. We had stayed here before, and again was not disappointed, the rooms, staff food and maid service sis spot on. Would highly recommend this hotel as it has spoiled us and find it hard to stay anywhere else

Darren Ashton

I booked direct with the hotel a double superior room with balcony. I never received confirmation of my booking prior to travel so I emailed the hotel to confirm my booking. They replied say they had already sent me confirmation...which they hadn't but what I found strange is that they still hadn't sent me any confirmation of booking. When I arrived I was charged another 19€ per night parking which I personally think should be included. After I'd checked in and got to my room I'd noticed 2 single beds and no balcony so I went back to reception and said I think there's been a mistake that's wasn't the room I'd booked. The receptionist very rudely turn her screen around and said that is your room and we have no more available. Moral of the story is make sure they send you the confirmation so you don't get shrewd on your arrival. Would I stay here again......not a chance. And the breakfast is terrible.

Official GaminGuys

We only visited the roof bar but it looks high end and yes the bar has high end prices so beware if drunk, it'll be one bar tab. Views are spectacular - will visit again.

Mark Allen

Our 2nd year staying at the Avienda Hotel. I really enjoy the hotel. It's location on the edge of the Old Town and so close to the beach is brilliant. All of the staff are helpful, friendly, and polite. Our friend who travelled with us is coeliac and her diet was carefully and considerately dealt with by the kitchen and restaurant staff. The food on offer is fresh, tasty and varied. The bar is well stocked with branded drinks. This is an excellent hotel and we will return.

Essex Reviewer

The selling points of this hotel are the location, food, and amazing staff, especially Dani, who was an absolute angel when my partner was taken ill when we stayed last week. She is a real credit to your hotel :-) The first room we had was one overlooking the internal courtyard, and although spacious, it was far too hot. The fridge in the room didn't work and was pumping out heat which acted like a radiator and along with no AC (not switched on at that time of year), made the room unbearable (especially when ill). Having said this, we changed rooms after a few nights for a small surcharge and the staff were very accommodating. The rooms are very clean and spacious, and WiFi throughout. The location of the hotel, which is centrally located in the Old Town means you often get noise at night, but hey, it's Benidorm. The food is lovely with great variety at breakfast, lunch and dinner and the staff are very kind and helpful. I'd definitely recommend I'd you're looking for a hotel with a great location, great staff and food.

Dickie Albrighton

The rooms were okay. Bathroom was very dated but serviceable. Shower was excellent. There are NO coffee/tea facilities in the room. No iron. Ancient fridge that literally pumped out heat so had to be turned off as the air conditioning is not switched on until the summer. You couldn't write it. We kept bottled water in the bathroom sink in cold water. The breakfast buffet was okay and we had dinner 1 night but that was quite poor and I wouldn't recommend it. The bar had a fantastic choice at really competitive prices. The bar service was exceptional. The location is superb.

Michael Alcock

Premium spirits on all inclusive.... enough said!! Great stay, allowed us to check in before lunch, drinks were great... food was decent. Location is great if you want the old town... we needed more nightlife... bit of a trek. Would definitely return.

m1bvt

Cracking place right in the centre of shopping in the old town. Comfortable rooms great bar with plenty of choice. Food was lovely and the staff in the restaurant were brilliant. Nothing was too much trouble for them. Reception staff were really helpful and had time to chat. Stepping out of the hotel you are literally on the street ready to shop. Turn left and left again and head towards the beach 150yds max. You can’t beat that.

Elizabeth Cutler

Short break spent 2 days in bed with food poisoning. I had the carton milk on my muesli in the morning but the afternoon I had loss conscious 5 times in 4 hours, vomiting and diarrhea. The housekeeping was sent to the room to change bedding and towels. As I was leaving I told the guy about the milk and how I'll I was, he didn't seemed bothered and no notes made, then he asked me for 6 euros?? We had a suit and a coffee machine in our room that took pods, the first morning we had a coffee each, the following morning no coffee had been topped up so I asked if we could have 6 more pods for the rest of our stay. It was on leaving they charged me for the pods. So if you have no kettle in your room I'd request one and buy your own coffee, tea & milk. I'd expected to been able to make a drink at least. We were on the 1st floor, if they had entertainment at the hotel it was very noisy. Apart from that the hotel was clean and rooms nice, bit small but lovely view over the sea.

Advan tage (Rachel)

Perfect location. Excellent staff. Extremely nice and made our trip special as it was my husband's birthday and Carlos the manager organised a surprise for him. Beautiful sea views, quiet hotel.

Nicole bernadette Donaldson

This hotel is rubbish for breakfast everything's boiled or cooked together where half is raw not alot of selection for breakfast mainly donuts etc coffee machine does not work it kept giving me hot chocolate when i wanted a latte, bedrooms wallpaper falling off the wall stains everywhere up the walls bathroom falling apart and the beds like lying on a brick slab! Residents next door poking there head around into our room! After complaining that our TV was loud and we where locked out of our room when it's the hotels fault the TV IS ON THE SAME WALL WHERE THERE BED IS (VOLUME 8) the receptionist we dealt with was extremely rude! Ruined my birthday holiday! Definitely won't be returning or recommending this hotel to Anyone stay well clear from here!!!!

HireTrawler Rentals

Hotel Brisa is a modern 4-star hotel located on Levante Beach in Benidorm, offering a prime beachfront location with stunning sea views. Situated in the Rincón de Loix area, it provides a peaceful retreat while still being close to Benidorm’s lively attractions. The hotel features bright, contemporary rooms, many with private balconies overlooking the Mediterranean. Each room is equipped with air conditioning, a minibar, a flat-screen TV, and free WiFi, ensuring a comfortable stay. Guests can enjoy a buffet breakfast, a café-bar, and room service, making dining convenient. For relaxation, Hotel Brisa offers an outdoor swimming pool, a sun terrace, and a gym, catering to both leisure and fitness enthusiasts. The 24-hour reception provides assistance with local activities, including nearby water sports, theme parks, and nightlife. Its location allows easy access to Benidorm’s Old Town, shopping areas, and entertainment venues, making it ideal for both families and couples. Whether seeking a beach getaway or an active holiday, Hotel Brisa combines comfort, convenience, and excellent service in a picturesque setting.

David Pring

Fantastic hotel,staff are amazing,spotless hotel food good as well,had great fun with bar staff especially Tony he's hell of a laugh couldn't put it down in anyway I will definitely return here 👍

Tom Howkins

Unfortunately over half our group of 41 contracted a virus during our stay. Another group of 30 also were sick. I believe other hotel guests were also sick. I felt unwell after visiting the spa. The hotel management offered Doctors and tests (results not yet available) they also offered room service for those unwell. I waited 45 minutes and 1 hour for food to arrive in the room. Otherwise the food was good, the staff and service was friendly and polite. Hotel has a great location and a great spa. The lifts are oddly configured and often had long waits at busy times.

Anita Craig

Singing convention here (Biba)Apr 2025. Didn't stay in rooms but told they were lovely. Bar and reception service was exceptional. On the bar Mario was super-efficient with a friendly smile, can-do attitude and really quick. An asset to the hotel with his wonderful English manner. On reception, Anderson and the team really helpful

Alexandra Gillions

We attended a 4 day convention here. Both the reception and bar staff were exceptional. Always going beyond to make our experience a positive one. Anderson and the team on reception were most helpful. Thank you

Phoebe Goold

Lovely week stay at the Diamante Beach Hotel. Very clean and tidy. Rooms felt a little dated. It is in a great location, very close to the beach and shops. Enjoyed the local land train tour for just €5 each to see further around Calpe. Staff were all so lovely and catered to all our needs. Food was fab although it needed to be slightly warmer and would have been nice to have a wider variety of vegetables at dinner time. It is a shame that the spa wasn’t included in our stay as that played a big factor in us choosing this hotel. It wasn’t until I went back to the website and scrolled quite far down and even had to press “more info” that it said about the spa being an extra cost. Special thank you to Kim in the restaurant for always being happy and smiley and also to Alfredo in the bar / cafeteria for being friendly, remembering our drinks order and allowing my Nan to try something new

Miranda Esteve

We spent the night of December 31st here and had a fantastic time with our small kids, it’s a in a great area, close to the beach and the rest of Calpe. I was very surprised that they had a beautiful gala dinner that night with a live concert, kids allowed! And everyone looked like they were having fun. We are for sure booking for next year or the next time we visit. Calpe is definetely a place to visit with family and friends. There’s lots of see and this hotel had great service, a beautiful spa for adults, unfortunately no indoor pool for kids during winter BUT they had an outdoor pool (for summer) so we’ll have to come back then! I loved our room, overlooked the water, we had a large balcony, honestly, I couldn’t complain about anything - it was perfect. OH! Breakfast buffet was included - that was a fantastic added bonus!!

Demey Julien

Since 10 years I’m coming to Jean Pierre, I always found what I was searching for while other haidresser’s didn’t propose sufficilently enough experience and being too expensive. He takes time to listen and has a great experience! Thanks Jean Pierre ! See you next year!

Inés Rodriguez

Too bad I live in France and can’t come here to get the plasma hair treatment more often! 😂 Jean Pierre is simply the best, I come here every time I am in Calpe and leave with silky smooth hair ☺️

Julia Gorton

I always get my haircut here. Never in Uk I wait until I’m out in Spain

Sabina Gibson

A true expert, very interesting and caring 😃

Amanda Gladwin

Love this place realy good cut at reasonable prices lovley people

angel atochero

We have been in this hotel for a week, and I have to say that everything was very good, the location just a few minutes from the beach. The room they gave us had two large and comfortable beds. The buffet is very correct. And regarding the staff of 10, with special mention to Marivi at reception, Alexis in the dining room, and Camila who is a charming person who always exudes friendliness. If I return to Benidorm I will definitely repeat.

Jean

Beverley Oddy

Nice hotel, lovely staff. A bit far out so some people may struggle with distance to beach which is about 20 mins walk. The food is a bit the same every night though this is common in some all inclusive places. But good value and would recommend

Lee Driver

Just returned from a lovely 7 night stay and must say I was very impressed. The hotel was spotlessly clean , the staff were really friendly and we never went hungry .It's in a great location and only a short walk to town or a very convenient bus stop outside .We had the all inclusive package and had the option of 5 meals a day which we used often .It was still early in the season so swimming pool was freezing so our 7 year old didn't use the pool much .The kids club wasn't available as it was too early in season but evenings entertainment was good with various local entertainers from singers magicans dancers and of course quizs, how how ( bingo) and of course karaoke. Overall very impressed with this hotel and booked to come again in September.

Richard Crow

We recently stayed at Hotel Mediterraneo and had a mixed experience. On arrival, we were welcomed warmly by the reception staff, who added a thoughtful touch by taking a group photo and attaching it to our account for identification, a unique and convenient approach, especially for the all inclusive services. The all inclusive deal is decent, though there are areas for improvement, especially with the dining experience. The buffets are well suited for seafood lovers, with a variety of fish options available. However, after two nights, we found the menu became repetitive, and the dessert selection was unvaried. Additionally, the kids' menu was limited, cycling through hot dogs, burgers, crispy pancakes, and hash browns each day. Most restaurant staff were attentive and friendly, although a few seemed less engaged. Our room was spacious, with ample storage, but the floors could benefit from daily mopping. We noticed our feet quickly became dirty after a shower, indicating the floor needed a more thorough cleaning routine. Air conditioning is available in the room but we did at first miss the control. The pool area was spotless, which we appreciated, although the pool bar was closed during our off season stay, and snacks were only available in the restaurant. The snack options, however, were limited mainly burgers, hot dogs, salads, and a selection of cold meats. Unfortunately, the quality of the burgers was disappointing. On a positive note, the hotel is conveniently located about a 20-minute walk to the beach, with a pleasant path dotted with shops and bars along the way. Overall, Hotel Mediterraneo is a nice hotel with a lot of potential, but refining the food options and enhancing cleaning routines could elevate the guest experience. We travelled with Jet 2 who visited the hotel twice during our stay.

Kelly McLoughlin

Just came back from a 4 night stay here, we have absolutely loved it!! Everything was prefect. It is run on a card system they took a picture of me and my partner when we got there and put us both on both cards so we could go up and get us both a drink which was prefect. The room was just what you needed clean, big, comfy bed clean towels everyday, there isn't any AC but it was cooler when we went so that didn't effect us. The pool it was cold but it was fine for a quick dip to cool down. The food was amazing a different selection every day, we walked away full and happy. The only thing I would say is if your a dessert person it's not a great selection but there's always ice cream and yogurts then the last night a chocolate fountain - amazing. You are far enough away from the main strip to not hear any of the noise but close enough to walk about 15 to 20 minutes. The staff we lovely really pleasant and polite a really lovely stay. We would definitely go back and recommend to anyone wanting to go to benidorm. Lovely stay very happy

Hugo Andersons

I would like to THANK Josè Manuel, for all his help at reception n Staff for five star service.. this is our 5th stay here n will definitely be back again..looking forward to returning soon as possible. Great place to come with Family n friends…

Daphne Stockdale

We stayed here for 4 nights, the rooms were poorly cleaned as we had to be moved to another room, I've blonde hair, and there was black hair over the floor and in the shower and there was stuff skit up the skirting board and wall. Our window was broken and wouldn't lock. Our balcony door was broken on our 3rd night we where able to lock it up until then it looked like someone had booted it from outside as you can climb easily from one side to the other and when requested for someone to come fix it, no one was sent so my husband took pictures and went do to reception and he was told they would have no one until morning to looked at it which wasn't acceptable we hadn't had our dinner and didn't feel comfortable leaving our room with the door broken, so we were giving a new room. The hotel also doesn't cater for English people for the time of year. Food was all Spanish. Our walls were paper thin, people in the room beside may aswell of been in our bed when being intimate as their bed was bouncing off our wall making our bed move to their motion at 3am. We did enjoyed our holiday benidorm is a very nice place and we would go again, but I wouldn't say this hotel is 4*

Nicole M

Cleanliness of hotel is 10/10, we stayed mid Sept and the pool was quite quiet with plenty of beds around it free. The hotel is good distance walk from the new town and strip but taxis are really reasonably priced however your within walking distance to loads of shops, restaurants and bars. Would recommend this hotel however was not too fussed on the food during buffet.

Lyndsey Hulm

Clean rooms, great choice of food, small pool area, reception / restaurant staff not overly friendly (bar staff were lovely), lots of Spanish guests. Would stay again

Anna Bielanska

I am staying in this hotel right now till saturday and I am so dissapointed. Worst hotel I ever stayed in :( It is definately not a 4* hotel…. Rooms basic… not even a tea or Coffee in the rooms… Food very dissapointing everyday same things No variety at all, No seasoned and same things every night like for kids at school…. My family are staying in hotel next door and they have a much better experience even thought its a 3* Cockroaches in the room when I arrived and in general not very clean… Wouldnt reccommwnd and wouldnt stay again for that Kind of money…

gfrbe

Great hotel . Clean rooms, friendly staff and atmosphere, and well located. Totally recommend this place.

Harrison S

Really nice hotel with friendly and hardworking catering staff! Located around 1km away from the strip and beachfront, during the off season it feels like a lovely place to stay. Good offering of food on the all inclusive package, with generous drink servings as well available until midnight! There is a spa located underneath the main pool area but we didn’t try that. Would absolutely go back!

Paul shearan

Great hotel to stay at. Very modern and clean. Rooms are spacious and the food is outstanding. Outside the madness but quite easy to walk to everything. The food was absolutely fantastic. One of the best out of other hotels we have stayed in.

Jonathan Wright

Stayed here 9th January for 4 nights A/I checked in early 11am and our room was ready, lovely lady on reception Natalie, room was excellent, got our A/I bands straight away so down to the bar for coffee and snacks, all the staff in this hotel are very friendly, food was great cooked in front of you. Drinks were great with branded spirits and the wine was great. The only fault I could find was that there was no kettle in the room. Definitely recommend this hotel. Jonathan Wright

Matt Prince

Stayed at the Levante hotel, absolutely brilliant service in its entirety. Customer service was amazing, we had a problem with our booking that was our fault, but the staff got this resolved for no charge for us. Food was incredible, really varied, freshly cooked to order for some bits. Pools were really nice, the bottom pool is shaded by the hotel next door at times but was significantly quieter! Room cleanliness was unparalleled. Drinks at the bar were amazing, really varied options included in the All Inclusive, really happy with everything. Only a 10 minute walk from the beach too.

luke boswell

Stayed here for 4 nights,by far the best hotel we've stayed in Benidorm over the past 20 years. The rooms are very spacious and clean. And the food is lovely. All the staff can't do enough for you. Would definitely recommend this hotel.

Ben Starkey

Location on beach front is amazing. Had a pool view room but I wouldn't bother as we ended up with a view of the kids pool. Pool areas are quite small. Roof top bar is nice with seats and lounge beds. Entertainment room is small with limited seating. Restaurant is big enough with themed food on each night.

Raja Muhammad Naveed Riaz

Excellent beach front location. Beautiful view of the seafront. Huge Variety of food in breakfast lunch and dinner but missing the flavour. The bartenders are extremely busy. The front office staff could be bit more welcoming. Lots of signs for Green Earth but taps were stiff so they gush out water like mad. Sofa bed had the cushions missing. Table lamp had a broken plug.

Nick Goosselink

The hotel Villa del Mar is an excellent hotel with a great concept for their guests! The all inclusive concept has many possibilities in drinks and food. Hygiene is very good! Everywhere where you look everytime there is someone cleaning something. The food in the restaurant is excellent! And is worth all the 4 stars! The manager Joaquin is a great, hard working and friendly man. The whole team is working good as well. Entertainment is also really good. Every night there is something else to do! The rooms are big, clean and lovely located of you are in the front. Then you have a view over the sea. At the other side you look at the swimming pool. We definitely recommend a stay in Villa del Mar 👍

Howard Harries

Rooms good do with a make over . As bathroom. Shower confusing . Very hot, hot . Water , no warning. Not enough seating in hotel to relax . Excellent service and friendly from staff. Good location . Should be Adults only hotel . When kids arrived on Hal term . They were doing Cart wheels etc in restaurant. Spilling self service ice cream everywhere. No control from parents. We will not be visiting again .

D Smith

It's a nice friendly hotel. It has inside & outside seating available. Positioned on the beach front, where sunbeds can be hired daily. The hotel accommodation is nice. The food choice in the buffet style dining hall is lovely. The food is sometimes themed with a mix of Spainish and English food and signage. For example, a Mediterraneans Seafood or Oriental menu, etc. Our hotel stay was all-inclusive.. the best part was the one hour private spa experience, which was incredible ( Beware, you must stay 7 nights or more to be able to do this). In addition we paid extra for a detox & relaxation massage. If you book room only etc. There are plenty of local bars and restaurants close by. The hotel has an unheated main swimming pool and an additional kids area with a mini swimming pool with a slide. I'm sure both are great fun in the hot summer, but they were not really used in 20°C & below in November 2024. There is a lovely rooftop bar and relaxation area on the ninth floor. Which still has a good vibe. The entertainment is why l gave it 4 stars instead of 5, as not the best, and there were no available soft furnishings except a couple in the reception area, only dining chairs/ bar stools across the hotel. There is not an indoor swimming pool, as the picture advertised is of the spa pool in the restricted spa area. Overall, it is a good hotel that was recommended to me.

Mark Courtney-Massey

Utter peace with the most outstanding views. Helpfully lovely staff. Hotel very clean and chic modern. The (suite/private pool) rooms offer the best view in Llavente. Simply stunning rooms. 105 right in the middle. Cleaner was friendly and cheerful. (Important as they look after your room). Lovely breakfast/dining room, both bright and airy. Comfortable bar area. The location is on the beach with the town and all it's amenities directly behind you. Classy Chic Comtemporary.

Oliver Brindley

This is amazing I’ve come from the UK with my Nana and it is amazing we are on the 12th floor with sea view and it is lovely we are right near all the shops. Food is amazing! There is a jacuzzi and about 1 pool and 3 “Pools” it is absolutely beautiful and I definitely recommend and it is quite flat and the fair all year round is right behind it.

Fay Moran

Couldn't have been in a better location right in the middle of old and new town and on the sea front. We had a side sea view room which was spacious and a good view of the sea. Staff were Friendly, food was good we only had breakfast but plenty of choice. Always managed to get sunbeds, pool mega cold but once in it's nice so don't let it put you off

Faye Lansdowne

My boyfriend and I stayed here for 9 days. Was meant to be 10 but missed our flight. Because of this our city room/ without a balcony was not available, so had to pay €145 to stay in a room on 1st floor overlooking the beach. Own private pool at end of terrace, (NO SAFETY BARRIER!) Henceforth my visually impaired boyfriend walked off straight into pool fully dressed. Once in our city view room on 8th floor, the noise from the streets below was very noisy day/night so didn't sleep well. The evening entertainment in hotel only fri & sat was poor. Food plenty of choice. Thought that you'll have water at meals free , but No, €2.60 for the glass bottle. Good points= clean every where throughout and reception staff were very understanding when explained why he needed one full outfit and trainers laundered. Within 30mins of checking in the first room. In all honesty I feel they don't consider those who are blind/visually impaired appropriately in this hotel.

Genna Copley

Myself and my husband have just returned from 4 nights here. Great Central location, walking distance to both the strip and the old town. We chose a Frontal sea View room. Which was on the 13th (top) floor. Fantastic sea views right along the beach. Hotel is spotless and the staff are very friendly and helpful. Rooms are cleaned & beds made up everday. Which is a fantastic bonus. We had the Bed and Breakfast option and found the food offerings great. With a wide selection. From hot & cold options. All buffet. The Hotel has a lovely pool and plenty of sun beds, towels are supplied. With a hot tub & a small shallow pool, for children. Overall a fantastic hotel in a great location. Can't recommend this hotel enough and will definitely be back. An amazing break.

Jacqueline Smith

Very happy with this lovely clean hotel / room our room is on the second floor overlooking the pool were very impressed with the breakfast as theres alot of choice its very well presented as we are bed /breakfast only this is are second visit and we will return

Debbie Johnson

First time at this hotel, will be back. Breakfast fab. Could do with improvement in the spa. Otherwise better than expected Thank you

Travis Bickle

Very friendly staff. Mainly Spanish hotel but as a English solo traveller I couldn’t find fault.. big praise for Sophie on reception who was friendly and helpful

Lindsey Howitt

Ok if you are not on floor 1. Prison style balcony doors to stop your room being robbed. Faced a wall and was woken up by cleaning staff squealing and laughing at silly times of the morning outside..... ask for pool side. Food Fantastic, entertainment very good, restaurant/bar/reception staff excellent

Keith Hirst

A very nice hotel...near all amenities on the strip..food was very good but Christmas day banquet was stunning

Jason Cooke

Junior suite (Room 724). Exceptional room, spacious with two toilets/two bathrooms, living room and huge balcony overlooking the sea. Impeccably clean, rooms serviced each day, very comfortable bed and pillows. Room was air cooled and quiet. Hotel staff all friendly and ensuring your stay is enjoyable, breakfast is superb with wide variety of fresh fruits and cooked foods. It's an expensive hotel but location is right on the beach, quality of room and public areas makes this a good choice for a romantic break or a special holiday. Adults only hotel, so mainly older clientele.

Christiaan Meerkerk

Loved my time here, the staff is amazing, the location is superb. The rooms were spacious and had everything you'd expect. The buffet has lots of options. The hotel is bike friendly, I was able to take my bike up to my room with me. It's on the more expensive side, but well worth it.

Jodie Rudd

We stayed for a week with breakfast included. The rooms are lovely, clean and spacious with everything you need. The bed was really big and extremely comfortable! Staff are very friendly and the breakfast had lots of options and very yummy! Would definitely stay again.

Heather Canter

A very very nice hotel. Service was great, rooms were spacious and modern. Food was delicious and had never ending options. Only downside was noise on the street side. If you can afford it get a room with a sea view!

April Genadieva

Stunning hotel. Immaculately clean with lots of extra details in the bedroom which was a nice touch. Breakfast outstanding. We particularly loved the beach club. Would definitely return.

Joanne Hutchinson

What a fabulous hotel. Directly on the sea front. Immaculately clean throughout, rooms very comfortable slept very well. Great bathroom and shower. Breakfast had something for everyone well presented with plenty of choice. The staff were lovely, especially Carolina, who is an asset to the hotel. She was always smiling and very attentive.

Harold Middleton

Hotel very warm, to the point it’s too warm so you have your window open. AC doesn’t blow cold in the winter. Be aware smoking on the hotel balconies is allowed and the smoke will travel into your room if you’re close, which we are and it goes in our window. Our hotel room now reeks of weed and cigarettes. Won’t be back, thought this was a better hotel than in the strip but it’s not worth the extra. Avoid.

Ann Attwood

My husband , myself and our 2 friends stayed there for 5 nights on the 28.03.25 half board . We paid an extra 125.00 for a side sea view room and was very disappointed as as the room was very small . The food was appalling to the point 2 of us had soup and chips on a soup roll because there was nothing else to eat . Loads of veg to choose from but no choice of meats or fish. The bar was charging about €6 for a pint beer 560mls but all you got was 330mls. The reception staff we not friendly and tried to charge me for beers that someone ordered on my room number . I havd stayed in much nicer Hotels there, but i would not go back to this Hotel again and wouldnt advise anyone else to go there .Very very disappointed .

Diane Bartley

Last minute holiday , great location easy distance from old town . Lovely welcome .room not the biggest but serves well we upgraded to side sea view. No coffee tea facilities but you can request a kettle.breakfast varied wide choice and fresh. Plenty of room no waiting.

Judith Purdy

We arrived on Friday and upgraded our room to have a balcony @140 euros, due to being informed by jet2 that they were carrying out works to the back of the hotel. This was our second time staying at the hotel, as we had a good experience last year. On Tuesday morning at 6.30am they started to remove a palm tree just at the front of the hotel, we were not informed about this our TV you can't watch it there is so much interference despite complaining about this. On Tuesday evening the elderly bar attender was standing picking his nose. The room that we are in is just above the bar area, so on my return home l will be canceling our stay for next year.

T Mac

Good location, five minute walk to beach Rooms are modern, with spacious balcony. Restaurant food is varied and of good quality. The staff are professional and helpful. Enjoyable stay

Gary Heath

First time at riviera here till tues away for my 60th wat can i say absolutely lovely hotel full board well worth it lovely food all the staff from reception to waiters cleaners so friendly and professional only been to benidorm twice now but now found this hotel will be back here again well done riviera for making it a great experience i even got a bottle of bubbly delivered to my room for my birthday lovely gesture thank you

Major's Mum

Had a fantastic time here for a 60th birthday..staff lovely immaculate hotel..thanks to Gabrielle the manageress..making this place just wonderful..we will be back next year ..thank you

Caroline Butcher

We only stopped for a drink but atmosphere was nice and the sun was shining and service was good x

Steven Rhodes

Brilliant terrace to watch sports. Absolute sun trap all day! Great drinks deals available

Shaun Walsh

Don Pancho Hotel is situated on a main street with shops and restaurants all around. It has a beautiful entrance to the main reception area where you are greeted by welcoming staff. There are 4 lifts to the 17 floors. The ground floor has a relaxing lounge area with comfy seats. There's a games area and other areas that we didn't get to see. The first floor was amazing walking out of the lift there is the restaurant to the right this serves breakfast, lunch and dinner all at 4 star quality. To the left there is a lounge bar that during the day offers a place to sit and relax and at night becomes the entertainment area offering up to three turns per night ranging from local singer to tribute acts. Going straight forward you have the pool area this has ample sun loungers and 2 pools small in size but ample enough for a dip. Our first trip here we had a superior room that had slippers and shower robes twin beds that push together to get a king size double very large screen tv and extra large balcony this was on the 9th floor. Our second trip was just as amazing a standard room identical in layout more basic with and smaller in size but still above standard all in all I would highly recommend a stay here. You can also hire a mobility scooter for over 55s and for a nominal fee of 2.50€ per night you can charge them up in a secure place using a key card entry and exit system would give them more stars definitely going again

Jules Latham

This hotel lived up to its very good reviews. Comfortable room, very clean and great views from the balcony. A good variety of food at breakfast and dinner. Drinks were top quality and reasonably priced.All staff, reception, restaurant, housekeeping, bar and security were professional, friendly and helpful. Location is good. Handy for the beachfront and the old town. Bus stops nearby. Will definitely go again.

Paul Beaumont

Without a doubt the best hotel I've stayed in whilst visiting Benidorm. Staff are all so friendly and accommodating. Great selection at breakfast and considering this is a 4 star hotel the bar prices are extremely reasonable. Stayed in a superior room on 17th floor with amazing views. We had an end room so enjoyed a view on 2 sides. Highly recommend anyone to stay here.

LESLEY Hall

Fantastic hotel. Good location . No noise from strip or any other bars. High standard of service but good prices for drinks. Breakfast ; lots of choice and a very well organised restaurant. Staff very attentive and friendly . Big thanks to Charlene for her quizzes and fab singing performance when asked to stand in. Lovely surroundings and clean well kept hotel. Definitely deserves all the praise it receives.

Liz Hook

Just come back from staying here with friends, was a lovely and clean hotel. The staff was very friendly and very helpful helping with a friend's birthday celebrations. Great location and comfortable rooms with lovely pool and sea views, nice selection of food in the restaurant including the pool side menu. Would definitely recommend staying here again.

Jens Jakobsen

Hotel Suitopia is a fantastic hotel on 29 floors - lounge/bar on the 29th floor. Breakfast and dinner are fantastic 😋 3-week long holiday at this hotel 🥰 Have been to the hotel March '24, November '24 and will be back in November '25 Suite + balcony and sea view is nice, good space in the bathroom, fantastic view  ⭐⭐⭐⭐⭐

CHRISTOPHER RAVEN

What a wonderful stay we had at the Estimar , all the staff made us feel like celebrities. The rooms are amazing and so comfortable. Everything is clean the health spa is s relaxing to be in and the restaurant food was first class.

Andy Dee

Wot an hotel😍, stayed here Easter holiday and have nothing but positive vibes to say.. As soon as you arrive your greeted with lovely smell of the hotel lobby.The hotel staff which are warm,welcoming and couldn'tdo enoughfor you.. If u have kids the staff that look after them are amazing and have plenty of activities to do. The food!!! Hands down 10/10.. The choice and quality is amazing. Stayed in many 5* hotels and this has got to be up there with the best👌 . The rooms are very spacious and have some great views. We where on the 21st floor and could see for miles. Would highly recommend this hotel if your staying in calpe. Keep up the good team work suitopia🥰😎

Joris Goethuys

Great modern hotel, spacious rooms, large balcony, breakfast area had numerous options to start the day, friendly staff and a very nice rooftop bar

Jennifer Franklyn

Beautiful hotel, brilliant location and staff were fantastic. The little added extra touches in the room such as fruit, water, more toiletries than anywhere else was more than what was expected. The food is great - there is a vast selection and the buffet changes each day so nothing gets boring. The view from the Sky Bar is incredible and the Pina Coladas are very good! I can’t fault our stay and can’t wait to return!

Donna Hynes

Absolutely perfect. The rooms and service are exceptional. We booked this for our 30th wedding anniversary and was not disappointed. We had a bottle of bubbles waiting for us in our room, and lovely touch. All staff are friendly and welcoming and make you feel very comfortable. Food is tasty and varied. Drinks are very affordable. Maria the waitress was very friendly and helpful. Ana on reception was so helpful and goes out of her way to make you feel special. All staff members are lovely. We will definitely return and would recommend this hotel to friends and family. Can't wait to return and we haven't left yet. 100% perfect holiday for us looking to relax and enjoy the views. Thank you to everyone x

Ira Ghandchi

The H10 Hotel in Benidorm is a fantastic choice for anyone looking to enjoy a memorable stay on the beautiful Costa Blanca. This hotel offers a perfect blend of comfort, modern amenities, and excellent service. We often praised the spacious and well-appointed rooms, many of which come with stunning views of the Mediterranean Sea. One of the highlights of the H10 is its beautiful pool area, which is perfect for relaxing under the sun or enjoying a refreshing swim. The hotel also provides easy access to the beach, making it an ideal spot for sunbathers and water sports enthusiasts alike. Additionally, the staff at the H10, Christian and his wonderful team are known for their friendliness and professionalism, always ready to assist with any requests or recommendations to enhance your stay. Whether you’re traveling with family, friends, or as a couple, the H10 in Benidorm is sure to provide a delightful experience filled with relaxation and enjoyment. I highly recommend it for your next getaway!

John E

Our first visit to Benidorm with friends. The hotel is perfectly located opposite the beach. The welcome at check in was great and we were given a welcome glass of fizz. The reception area is large and it is a comfortable place to sit and relax with a drink. The rooms were first class, large and comfortable. The sea view balcony was a great place to sit with a drink. The roof top pool was a bit cold but still enjoyable. The restaurant food was excellent. A great choice each day. All of the staff were excellent. We loved our visit and have already booked again for next year.

Lisa Cooper

This must be one of the best hotels in Benidorm. Lovely spacious bedroom/bathroom. Comfortable & very clean. The pool area (on the 5th floor) is clean & has a bar/restaurant with plenty of sunbeds & seating. The views are great. The main restaurant is buffet style. The food is good, plentiful & tasty. The bar offers low key entertainment on some evenings. The drinks are reasonably priced. The location is brilliant. 5min walk to the old town and across the road from the beach. We would/will definitely stay again.

Wojciech G

A Heavenly Stay at H10 – Beyond Expectations! We travel a lot, but H10 has been, without a doubt, the best hotel we’ve ever stayed in. From the moment we arrived, the service was out of this world—truly on another level. The staff are simply amazing, making us feel welcome and taken care of at every turn. The selection of food and drinks was superb, offering something for every taste, and we thoroughly enjoyed every meal. Our room was fantastic—spotlessly clean, beautifully designed, and incredibly comfortable. And the location? A perfect 10/10! A special mention goes to the therapist at the spa— Nyka an absolute angel. I get massages almost every month, and I can confidently say she is the best massage therapist I have ever had. She worked on muscles I didn’t even know existed, leaving me in a state of pure relaxation. If you're considering a massage, I highly recommend booking a session with her. We will definitely be returning to H10. This place is simply exceptional!

Sara Smith

This is far the best out of the magic hotels. Offers a wide range for children to do, the pools and the slides are amazing. We booked a sister hotel which is no where near up to the standards at this hotel, pure paradise. The staff are so attentive and are at you feet as soon as you arrive asking if they can get you anything. The manager well he has the most amazing people skills and is so helpful he will go out of his way to help you and make things the best he can for you, if you have kids then this hotel is perfect. Food such a massive range to choose from and caters for all types of people.

Laura Hampson

We are here now... The only negative I can honestly say is that if you have a food allergy or intolerance (unless Carlos or Jessie are in) then this is not safe for you at all... Nobody is clued up on any allergies except for the 2 named specialists above they are fabulous....but when they are not their it's very risky I would avoid at all costs if you have any allergies (we have a coeliac with us and have struggled on some days, especially at snack times as only mini cakes to offer). The location is awesome, 5 min walk to beach, 15 min to shopping centre and mcdonalds... 10 min walk to aldi or mercadona both sell everything you could possibly need. 15 min walk to a transport museum which is fantastic.... The bus services are fantastic every 15/20 mins right outside the hotel... if you ask to buy a bus card it's £12 to start with but makes your journeys half the price and then you just top up when you need to... There is a play area onsite and a kids club for younger children.. For older kids the games room just opened today near the pool you will need euros to play in here though this is a different one from the app. Entertainment is on from 7.30 mini disco and then main entertainment is 9pm ... This is good but slightly repetitive and breaks in-between. So from 8pm-9pm no entertainment. The cleaners come in everyday and make the beds, you need to ask for extra hand soap, toilet rolls and stuff if you run out and ask to change beds if your here a while as they don't.. but if you ask they are fantastic and really helpful. (Floor hasn't been cleaned in the full 10 days we have been here though). The pool is very big and allowed inflatables just very cold, they have a jacuzzi and water slides which are fabulous and have lots of lifeguards supporting and helping you. If you have all inclusive plus take advantage of the zoo it is amazing, there is a jet 2 swap box in reception area which is great as people leave balls, toys and other things you may be interested in.

Gaz Laws

I want to start by saying that the hotel itself was lovely — no issues with the facilities or the staff at all. In fact, the staff were fantastic, especially Christian and Yasmin, who went above and beyond to be helpful and friendly. Unfortunately, that’s where the positives end. On the second night of our stay, I noticed the food — particularly the “mixed” burgers — seemed undercooked. Later that evening, I became extremely ill. At the time, I tried to dismiss it as a one-off incident. However, I couldn’t have been more wrong. My final meal at the hotel ended up making me seriously unwell again. Within an hour of eating lunch, I began feeling sick — a heavy, uncomfortable feeling that didn’t pass. I ended up being violently sick on the flight home, and have spent the last 24 hours in severe discomfort. Thankfully, my children didn’t eat the same food and remained fine — which makes me confident this wasn’t a general bug, but something specifically linked to what I ate. After checking other reviews, I noticed this isn’t an isolated issue, and that’s extremely concerning. Food safety should be a priority at any hotel, and it’s unacceptable to have recurring cases of food poisoning. While my children and I enjoyed the pool and entertainment, sadly the holiday will now be remembered as the “sick holiday” — not the relaxing getaway we hoped for. I sincerely hope the management takes this feedback seriously and addresses the issue moving forward

paul holford (holford98)

I’ve just been reading the reviews and there is a lot of hate for this hotel and I don’t believe it’s justified! I was here September 2024 and it was exactly what id hoped it would be. Moving on to April 2025 I’m back again and still can’t find anything bad to say about the place. The thing is it’s a massive hotel and I would imagine a lot of families spend the holidays here so there’s going to be some that are not happy. Staff were great… food (for us) was great… room was clean and tidy…and cleaned everyday… 5 minutes walk to a lovely beach….plenty of bars and cafes…so all in all very happy with everything and no doubt will be back….

Robinson Crueso

I've been here 4 days it's nice enough, but needs a renovation. Food is good I even got roast beef Yorkshire puddings veg and gravy. The downside shower goes cold all the time and the shower curtain keeps falling down in 135. The last two nights a barking dog in the room next 😡 But on the upside the beds are so comfortable 👍

Julie Maughan

Our 2nd stay at Port Benidorm & it was even better than the first. Nothing to fault at all & my family would say I’m very fussy. The reception staff were very welcoming, the room was immaculate & cleaned to a very high standard as was the rest of the hotel. The food was hot & plentiful with a great variety each day & the waiters were efficient & mostly very friendly. We had no problem with the lifts although I did walk down (not up!) 16 floors each day numerous times to work off the delicious puddings & custard! We loved the roof top bar & the views are amazing. The location for us is perfect, close to the beach, lovely to walk on the immaculate promenade & it was quiet & safe. Even though their was work being carried out on the new side to the hotel it didn’t bother us at all as we know that once it’s finished it will only enhance what is already a great hotel. 5* to all the staff, front of house & behind the scenes & we look forward to returning in the near future.

Lauren Laurence

Stayed for a long weekend on the 11th floor fabulous views lovely hotel pool area was delightful although works being carried out was bit noisy but the final result will be amazing. Food was nice only had breakfast more than enough choice, the location very good. Would definitely recommend and would choose to stay here again

john hilton

Stayed a week in February a lovely hotel ideal for all amenities. Lovely and clean and spacious had b/b with breakfast more than adequate with a great choice. Full English or continental which ever you prefer. Will be visiting again next year. The only downside was our room 1712 which was adjacent to building work going on at the hotel. Got us up each morning around 7am. I fully appreciate the with needs to be done but the rooms 1512 1612 1712 etc should be discounted. The lifts can be hard work especially at busy times. However I would recommend as the pool area and entertainment were great and as stated a great location.

Janet

Stayed at port Benidorm two weeks ago. We were amazed how beautiful this hotel was. Rooms were beautiful with good views of the beach. Staff at reception were very friendly and attentive. Very, very clean we had our room cleaned every day and they were very friendly. Although there was construction work going on we never heard it but some guests have complained which they had a right to ( I would have). I really enjoyed the food in the restaurant ( half board) plenty of choice . It would have been nice to have had a smile from the restaurant staff although they did clean your dirty plates promptly. We did go to the roof top terrace which was amazing and the staff were very friendly, accommodating, bought us heaters and blankets out. Shame about the weather but I’m guessing it would be fabulous on hot sunny days and evenings. Overall we had a fabulous stay and would definitely return. Thank you for making our holiday memorable.

Moira Scales

One week stay in Feb 2025. Hotel spotlessly clean, well maintained, staff welcoming and courteous. Requested a lower floor due to mobility issues at booking , receptionist accommodated our request after reminder on arrival. Our room was a twin room with balcony over looking the sea, spotless and maintained daily by friendly, non intrusive staff. The ensuite bathroom was glass fronted screen , no problem to us but any privacy issues it may be. Food choice at all meal times was plentiful and staff in the restaurant were very attentive. Lounge and bar staff were amazing speedy and courteous whilst maintaining a sense of humour during busy and show times. Lift service is good however at certain times may encounter a wait. Location very near seafront and promenade. Would definitely book again for nice relaxing stay.

Luke Pell

A great hotel, especially for the family. While dinner and snacks are served at great times, it would be nice to have a menu in advance as some of the items available are not to everyone’s taste. Rooms are clean and spacious with plenty of room for 4 adults. Evening entertainment is fantastic with plenty of variety. Tom from the entertainment staff is an absolutely fantastic host with a great personality. Karaoke is definitely one to try out! Thank you for a great holiday!

Phil Haslam

I really liked it at this hotel. I would definitely go again. It’s definitely aimed at the British being able to watch Premier League football was an added bonus especially in my room. The staff at the bar and reception were brilliant. You could have a cheeky laugh with them and the cleaner For my room on level nine was very polite too. The food was more than okay plenty for and was replaced quickly on every occasion some people will moan about the chips but that’s just typical British people with no variety the meat stews and curries was really tasty. All inclusive cocktails were bang on.

Tracey Sinclair

We had a club suite, very nice. Food, something to suit everyone, great selection of drinks. Service great. Lovely and clean everywhere. 10 mins walk to top of the strip and around 15 mins to the beach

andrew knaggs

A good hotel. The rooms were big and the ensuites were a good size too. The food was good and plenty of drinks to choose from. There are plenty of things for kids to do and live entertainment in the evening. The indoor pool is small but good enough for the kids. The outdoor pool is good but because of the hotel next door you will have to keep moving your sun bed to catch the sun. I would say the hotel is more for people who want a long weekend stay as it's a 15-minute walk to the nightlife.

Tabitha Taylor

In Benidorm. Spent a week here last week for a very special 50th birthday celebration with 15 family members. We were well looked after and the facilities and amenities were great. The hotel was situated close to many bars and restaurants as well as supermarkets. I generally don’t like all inclusive food wherever I go but the rest of the family enjoyed the food and drinks. Captain Morgan spiced, which I like, was not included in the all inclusive deal but saying that it was only 3€ a shot so not too bad. Hotel was clean and tastefully decorated. The beds were quite comfortable too. I will be going back one day soon.

Lisa Cunliffe

Beautiful family all-inclusive hotel waterpark and zoo. Access to these is almost direct from the hotel. Great food, great location, a little outside of Benidorm, but a short taxi ride or the hotel bus will take you to the old town or the beach. Queues for drinks can get a little long in peak school holiday times. The pizza delivery to your lodge is great but has to be booked early. Really good option for families.

Rebootedchlo

Worst experience of my life. First of all, when me and my family arrived at reception, staff were not welcoming in the slightest. They proceeded to speak Spanish to my wife who was speaking English at the time, and we had to wait 10 minutes until we could get someone who actually spoke english. This was just poor and they should have qualified people who are bilingual as its obvious that foreign people would come to a resort like this. It was not impressive at all and when we went to complain to someone else, they proceeded to tell me and my wife, who had been waiting for 10 minutes with starving kids, “Well it is Spain after all.” Quite frankly, the audacity this woman had to tell us that after having many English,French,German visitors a day. It was not at all professional and ridiculous to hear after we had to wait such a long time. It was another 30 minutes before we even got to our room. Secondly, the food is rancid, undercooked chicken and ribs that don’t even have any meat - it’s pure fat. My kids hardly touched their food and I understand why. Additionally, as a family of 5, we were seated at a 4 seated table, and when asked to pull a chair over for the extra person to sit, they told us no. I had to sit alone, away from my family and kids, just because a staff member couldnt pull a seat over. Bearing in mind many of our peers offered to give us a spare chair, members of staff simply waved them off as if they were non-existent. Also, if your looking forward to the fruit, dont bother because they all had a horrible texture and was hard to chew on, as if it were plastic. Lastly, although I could mention so much more, there were bugs on all of the slides that we went on. We went on a quick slide, leading us was a dead cockroach. There was also many bugs on the walls of our room. My daughter was unable to sleep in her bunk bed (may I add that it was supported by rusty metal and chipped wood) because there was a “massive bug” on her pillow which I found absolutely rancid. I do not recommend this hotel as we have been treated horribly.

Lynne White

So much to do in the resort, clean and tidy. The only negative was not being able to walk to a restaurant for a change from the buffet. Not great, and we weren't able to purchase food unless you were an exclusive guest. This was highly annoying when you are hungry. The WiFi is constant so codes were needed to refresh every 4 hours. However had a lovely holiday.

Gary Uren

Its was our first holiday with our 1yr old boy and we found the whole holiday Fantastic! Everything we needed was right on our doorstep. The staff were excellent. The food was great even our boy loved everything we gave him to eat. Having the zoo and water park so close made it all hassle-free. Would definitely go back!

Ryan Garrad

Honest review on staying at the hotel and using the Aqua park and Zoo during the stay. The hotel itself now staying there and coming away is alright! For a basic family holiday for a week max it would be perfect, the check in process is very intense. The reception team throw all this information at you in 5 minutes and then send you off like it all makes sense! I see a lot of people say this, but now experiencing I understand what they meant! The room it’s self was lovely, I’ve commented further on this below but i couldn’t really fault the room, in fact it swayed me to give it a 4/5 instead of 3/5 overall! The pools at the hotel are poor in my opinion, they are not heated at all! So they are cold! The pool bar staff are a little rude! I’m very grateful that the water park is included as part of your stay, you’ll find yourself going to the water park instead of being by the hotel pool! The hotel food buffet system is interesting, if you’re an all inclusive + member then you get your own restaurant! But all inclusive generally all go to the main buffet restaurant which yet again I’ve commented on further below, but I found the food to be very basic! A lot of labels for foods are either missing or wrong with no care or attention. So sometimes you don’t know what you’re picking up! One basic example I took a photo of because it was so funny, it’s clearly pizza but the sign suggests it’s rice and pizza? Overall a little disappointed with the food, but it’s doable! It does the job, just not spectacularly! The evening entertainment is actually very good, circus acts, magic and just overall singing and comedy. It’s great, I would say it does start very late some evenings as the main stage doesn’t open until 20:30! So you’ll find most acts start at 21:30/22:00 onwards! The water park as briefly suggested is great, I couldn’t fault the water park. There is plenty to do and as part of the hotel agreement you get unlimited access and free sun loungers (Which normally cost €5 a person) and a bar area specifically for guests! The zoo very similarly is beautiful, the animals are clearly looked after, there is a play park for kids to use and interactive areas around the zoo! Lots and lots of animals to see also!

Jane

We had a lovely stay in a level, marina view room in the Melia. The room was very comfortable and the staff were exceptional. In particular thanks to Gloria and Rokio in the lounge who took such great care of us and in helping to cater for my food intolerances. It is worth paying for the level service which includes free drinks, tapas, snacks and is a lovely place to retreat to for a rest. The hotel restaurant is very good and staff, particularly Juanjo, are friendly. The restaurant is waiter service and there was a good choice of food included in half board. We have stayed at this hotel before and will have no hesitation in returning.

Bobby Amlani

Fantastic location and just outside the bus stop to the airport. Great sea views and clean rooms. Close to the beach and a short walk to the town.

Iain White-Duncan

Exceptional. Housekeeping, breakfast restaurant, maintenance, guest experience, The Level hospitality - all exceptional. This hotel is a shining example of excellent hospitality. Personal, attentive, professional all directed by an expert hotel manager Paloma.

Hannah Jo

The staff at the level were so friendly, the level itself is child free area, free breakfast wine beer Coca Cola etc. the breakfast is really good, so many options with smiley staff making fresh omlettes. It wasn’t just continental breakfast but had bacon, sausage etc. the little things go along way, for example the cups are refrigerated to make sure your drink is ice cold. The sun does go behind the hotel but you just sunbathe near the pool. The chairs could be a bit more spaced out as it does feel a bit close together. We were situated quite far from the level but we didn’t think it was that bigger deal. Hotel staff are so pleasant, rooms are super clean, bed comfy (although pillows are fairly soft). Overall worth every penny.

SB

My dad had a very serious fall during our stay, and the hotel staff offered no assistance, seemingly avoiding responsibility. We had to call emergency services ourselves. Instead of enjoying our time at the hotel, we spent it at the hospital. Initially, the hotel mentioned they would address our poor experience, but when we tried to extend our stay because my dad was still in the hospital, they offered a room at a higher rate than our original booking. The guest experience manager admitted to being aware of my dad’s fall from the start, despite another staff member claiming no one knew. They also refused to investigate the cause of the fall. On the day we were supposed to check out, they sent someone at 9:30 AM to ensure we left on time. The entire experience was terrible—there was no compassion, and the hotel is overpriced. I do not recommend staying here

Q

Beautiful view overlooking the marina and the castle. Very close to everything, all the hustle and bustle with areas to visit. A good paella want too far to get for great service. This place provided what was simply needed for a week's stay. Not too far from casino and areas of interest. The view is the selling point.

Jac

Great location by Marina and great views from our room on the 15th floor. We have views over Marina and Castle Staff are very welcoming and helpful. Breakfast was included in price and has a varied choice to suit all. And lots of cakes and pastries 🍰😋

Maria Giada Curia

I had high hopes for this hotel, but unfortunately, the experience fell far short of expectations. From the moment I arrived, multiple problems became apparent that significantly impacted the quality of my stay. The first red flag was the unpleasant odor permeating the stairwells, which was immediately noticeable and quite off-putting. The room's acoustic design was severely lacking, with sound traveling effortlessly between rooms. Throughout the night, I was constantly disturbed by the sounds of neighboring guests' snoring and the continuous slamming of doors, making restful sleep nearly impossible. Customer service and room amenities were equally disappointing. Upon arrival, I was surprised to find no toiletries in the room, and I had to specifically request a shower cap from the reception desk. Even basic courtesies seemed to be an afterthought - a simple cup of tea I enjoyed was not replenished the following day, a small but telling detail about the hotel's attention to guest comfort. The elevator situation was frustrating. It was extremely slow and overcrowded, especially during meal times. The security protocol was particularly concerning, as restaurant guests from outside could potentially access room floors by sharing an elevator with hotel guests. The breakfast was uninspired and repetitive, offering the same limited selection of pastries, yogurts, and cereals each day. This lack of variety quickly became monotonous and failed to provide a satisfying start to the day. In summary, this hotel requires significant improvements in hygiene, soundproofing, service quality, and guest amenities. I cannot recommend it for travelers seeking a comfortable and restful stay.

Colin Tayler

Located 2 minutes walk from the marina. Easy advance check in and efficient, friendly staff at the front desk. Fast lift which is useful given the number of floors. Rooms clean and neutrally decorated. Everything present that you might need. Great views. The bar and restaurant on the top floor are worth a visit, although it can get crowded and noisy up there.

Adi 85

Very central place to stay. Space in rooms good condition. Had a room on 8th floor with balcony (very very partially viee to sea haha). But biggest issue, the doors of the rooms are very loud, elevator are loud and for me the biggest issue there was a very bad smell like drain on the floor, which was also comming into the rooms, depending on soak of air. Breakfast was nice with a higher range of choices than expected. Cappuccino engines could be improved. From vegan options to iberian ham availabilities. Which spoon or fork used for what could be improved. For the top of the building: On convistas more or less no availability within 3 evenings. No special threatment for melia status. If the smell and loudness on the floors would be improved would be my First Choice, otherwise not again.

Sui W

I had a really nice and pleasant stay at this hotel. The room was very nice, we had a sea view suite, the balcony was really big, I think because the room is at a corner so the balcony was L-shaped so it was very long and big balcony, the hotel is right at the sea front, so when I sat at the balcony and looked right at the sea , I felt like I was on a ship, the room was spacious, the bed was big and comfortable, it is just flawless. The jacuzzi and sauna was also very nice, though there were 2 occasions when I went to the sauna, it wasn’t turned on and it was such a big disappointment. The hotel provides towels at the swimming pool but there is no clear sign and indication of where to get a towel, so might need to go inside the restaurant bar to ask. Hotel staffs are nice and friendly, breakfast and dinner were delicious though buffet breakfast selection was a bit limited, the location of the hotel is very central, and very close to the Sandy beach, it is a very nice hotel I would definitely recommend it.

Michael N

Lovely hotel right by the port. Our room was the junior suite and it had a magnificent view of the sea and the beach. I would recommend a room facing the water as the port side can get very crowded and loud at night. Excellent breakfast buffet. Clean rooms. Friendly staff. Two little pools. I would definitely return here.

Matthijs van der Wilk

We had a lovely time here. We went with the premium sea view room and it didn't disappoint. Biggest minus was that the tvs seemed a bit old and there was no fridge except the mini fridge so storing your own items was not possible. Otherwise, great help from the receptionists as well as the staff at the breakfast center and pool area.

John Perry

The good points are it has an excellent location, a very clean hotel and would recommend booking the Spa. The bad bits, I treated us to a junior suite but unfortunately this room was not suitable for a father and teenage son. This particular room has a bathroom which is completely open plan with clear glass around the shower and no toilet door, this resulted in us using the toilets in the bar area and also having to leave the room when my son wanted a shower. Another issue for us was it clearly lists on booking.com the room comes with a sofa bed, this was not the case and on arrival there was just one double bed, after complaining at reception (who argued with me) they finally placed two single beds in the room and promised to move us the following day, unfortunately we didn't hear anymore regarding the move and I didn't pursue further as the receptionists were argumentative. The reception staff argued that I should have informed them that I required two single beds, however I was expecting the sofa bed so two singles wasn't required. The room is probably more suitable for couples, but even then I can't understand the toilet not having a door.

Danny Woolliscroft

Really enjoyed our stay, rooms were great, very big bed (memory foam) fantastic views of the marina, if you want the sun on your belcony in the evening then best to have a room on the marina side, the trade off is you will get a bit of noise from the bars across the road.