4 Star Zante Holidays

Philip Noot

My wife and I have all inclusive holidays 5 or 6 times a year, and have done so since we both retired 10 years ago. Stayed at this hotel in October this year (2024). It has got to be one of the best we have stayed at. The whole place was spotlessly clean, the furniture in the foyer, the rooms, and the poolside was as good as new, and this was the end of the season! The food was perfect. Good choice and well prepared. The staff were very friendly and courteous. The pools were clean and quiet. So many hotels have music blaring away at their pool but not this one. I would definitely recommend it to anyone, and I would definitely go back there.

Clare Muscat

The hotel was nice enough for a winter break Nice chilled atmosphere and could always find a subbed One of our rooms was nice a modern One was a bit dated The bar man was great Elena was amazing always had a game to play and the quizzes were fun. She was great entertainment for all Not loads of choices for food but was always hot. Overall nice place

Nadine Winterholler

Our recent holiday was truly exceptional. The cleanliness of the entire hotel was impeccable, setting a high standard right from the start. The staff was incredibly friendly and attentive, making us feel welcome and well-cared for throughout our stay. The food was delicious, offering a variety of options that catered to all our tastes. We were especially impressed by the hotel’s flexibility in accommodating our requests, ensuring our experience was tailored to our needs. The speed and efficiency of the services provided were remarkable, and the overall service within the hotel exceeded our expectations. A special mention must go to the outstanding service and flexibility, which set a new benchmark for hospitality. We highly recommend this hotel and look forward to our next visit.

Béla Kocsis

Amazing Stay at Diana Palace - Highly Recommended! I recently stayed at Diana Palace in Argassi, Zakynthos, and it was an absolutely amazing experience! The hotel is brilliantly located, making it easy to explore the beautiful surroundings of Zakynthos. The staff were incredibly friendly and went out of their way to ensure that our stay was comfortable and enjoyable. One of the highlights of our stay was the evening entertainment – it was top-notch and added so much fun to our nights at the hotel. The food at Diana Palace was another standout feature. There was a wide variety of delicious options, catering to all tastes, and everything we tried was excellent. Overall, I can’t recommend Diana Palace enough. If you’re planning a trip to Zakynthos, this hotel should be at the top of your list!

Richard Kane

Family of six of us went in July. The rooms are rather basic and we were disappointed that there was a charge for air-conditioning (10 euros per day per room). Have to say the food was good but with the restaurant air-conditioning turned off it wasn't a pleasant dining experience. Get your drinks from the pool bars is our advice, the member of staff at the reception bar upset both my son's partner and my wife with her attitude, definitely not in the right role as she has no idea how to talk to and treat customers. Over all, a two stars from me, not a place I would recommend unfortunately.

Graham Walsh

Had a great week here,all the staff were happy and helpful. All areas were clean and well looked after. All inclusive menu was very good,drinks were what you would expect (beer is not strong) for the cost level. Only downside is the rooms are basic and do need updating. Other reviews have said it is remote; yes it is, can't believe you would book somewhere without looking at location on a map beforehand!

Mr B

We have just had a week at Kerri Village, we celebrated our 25th wedding anniversary there, the flowers that was organised for me from my husband were absolutely gorgeous. what can I say, wow, wow, wow it was so relaxing, the staff were very friendly and work so hard there to make sure you have the best time, nothing was to much for them, the food is fantastic, the suite we staid in was really nice, the room was cleaned every day, we will definitely be coming back next year.

Ioannis Kontesis

The perfect budget-friendly retreat for a peaceful week far from noise and traffic. It is located on a hill and the views are wonderful. I truly wonder about previous negative ratings! The food is GREAT, the variety and the taste as well! The staff is helpful and always with a smile. No problem with the wifi, no congestion, perfect signal in all the Hotel grounds. The free bus service to the beach nearby is added value to the wonderful time we had!

Peter Mccann

Hi we stayed here in may 24 via TUI we booked it as it was advertised as 4 star unfortunately it isn't,so was misled by TUI Any way about the hotel, great staff and management Yanis the manager is a really great guy who has been brought in to restore the hotel to a 4 star standard The first room they gave us was more 2 star so out of date. Kindly this was swiftly resolved and we were given a better room which was part modern part old,but we made the most of it. The setting is fantastic , and very clean The food was average 3 star but in all fairness plenty of it. The atmosphere of guests and staff was brilliant which made the holiday. I do believe that one day under the new manager Yanis it will be back to it's former glory Yanis I hope you appreciate my honesty Thanks Superman

asha patel

If I could give no star, I would. The hotel is not a 4 star. A travel lodge in the UK is better than this place! I world say this is a 1 or 2 star at best Arrived to find some sort of body fluid on the door frame of the hotel The rooms looked worse than a hostel; beds like for kids Towels were old,frayed holy, and a set give even had blood staines. The food is not fresh at all. Bread is stale, lucky if the toaster works, no fresh eggs all precooked and left. Dry salad, I can't even get chips right. The heat of the food is not up to food standards. I would be very vary to eat anything. The drinks.. no alcohol in them i am 100%they are watered down, I asked for 3/4 vodka, and all tasted nothing and don't get me started with the study drinks even the wine is on tap... yukkkk! Snacks consisted of old ham sandwiches, chips, and fruit salad out of a tin. No water or tea/coffee in the rooms They treat you like kids, and no glasses are allowed apart from the dining area. The only good part was free shuttles to the beach, and the van is subject to safety standards! All in all, I would not even have my worst enemy stay here

Amy Buckley

We have had a lovely stay at this hotel. Our first time in Greece and we have experienced friendly people and a lovely atmosphere. One bar staff member in particular deserves a special mention as he was always so friendly and welcoming to everyone. My children nicknamed him 'boss man' because they thought he was so cool. the only thing that fell short was the entertainment, I think there could have been more on offer in the evenings.

Jakub Poreba

Amazing place to spend your holidays at! The food was just delicious and there was always something to choose from, so the dishes were not repeatable. You also have a chance to try different Greek dishes and desserts, which is great. There are plenty of different salads and vegetables, olives and cheese (with amazing feta). The pool bar is great, however drinks are rather basic and you have to pay for brand alcohol. The rooms are spacious, however they could use some renovation, but it's rather comfortable anyway. All rooms have pool view and a terrace, but the windows are blocking most of the noise coming from the outside, so you can still enjoy your siesta. Towels and linen are exchanged daily, so rooms are very clean. Even though we booked our stay through an agency and we didn't have AC included, the hotel provided free air-conditioning for everyone because of hot temperatures in summer (this was in early September). Obviously the hotel is far away from the beach, but there is a shuttle mini van that departs from the hotel. It runs only 4 times a day and I'd say it should be more frequent, but I spent most of the time at one of two swimming pools, cause I found it better than the beach (sea was rather dirty at the time). Mind you, there aren't many shops in the vicinity - the closest one would be an 8 minute walk and most restaurants in Tsilivi are 15 minutes on foot. You can go to Zakynthos town by public bus which costs 2 euros per person, but it doesn't depart from the bus stop right in front of the hotel entrance, so it was a bit misleading. The staff is always very kind, helpful and extremely chatty! I'd definitely recommend Filoxenia. It isn't a huge hotel, but for me it's a big asset. If you want to party, go to the beach often or travel with children and seek animations, I'd probably advise going somewhere else.

BEN PLATT

On arrival check in was easy and room was ready within the hour, The rooms are a bit dated but comfortable and very large with plenty of hanging and cupboard space for clothes etc. Coffee and Tea making facilities topped up every day. Cleaners did a lovely job room was spotless on our return in the evening. We only had breakfast and dinner which was fine and the nice thing the plates not huge so no overloading . All the staff were hard working and friendly and happy to help with questions. Pool areas plenty of sunbeds but as usual the early towels put down but a minor issue as always somewhere to sit. 15min walk into the resort which was full of bars and restaurants and lead down to the beach. All in all a lovely week at a good price , would return to this hotel.

Jeremy Jacobs

Overall it was a reasonably good stay. Some good points and some areas for improvement/not so good. Top line. This isn’t an expensive hotel. It’s rated 3 Plus stars by TUI which I think is very generous. It’s listed as a 4 star hotel on Google which it definitely isn’t. If you’re staying for a week you will be OK. I would struggle here for any more time. For context we would usually stay in 4 or 5 star hotels so keep that in mind when reading this review. Not meant in a judgy way, we’re not snobs but we wouldn’t return. We also visited in mid September when the kids are at school. Can’t comment on what it’s like when kids are here. There’s not much for the kids to do and there entertainment is patchy. We didn’t go to any of it so can’t comment. It’s a very clean hotel. There are some places where it falls down. Like missing toilet seats in the public areas and some outdated furniture. Also it seems to be a Greek thing that they don’t put locks on toilet doors. We stayed all inclusive so we had air con in our rooms but I heard some rooms you have to pay extra for. There are two pool areas one has much newer sun-beds which a modern and comfortable. The other area had cheaper ones. If they are intended for different guests it’s definitely not enforced. Staff are friendly enough. The front desk are amazing and the bar and restaurant staff are friendly. The odd sour faced ones but nothing to spoil the trip. The rooms are very spacious and the maids do a brilliant job. The rooms and bathrooms could do with modernising but it’s not terrible. The TV is so tiny it might as well not be in the room. We never used it. Beds are a bit hard and pillows are what you get in any hotel of this class. We slept well. It’s mostly British people. A few Germans. An older crowd so reasonable peaceful. The hotel is right next to a single lane road which can get busy but the road noise isn’t too bad. It’s located close to the airport runway so bonus is you’re close to the airport. Downside is you’re close to airport. The noise of the aircraft taking off can be pretty loud. We always use ear plugs at night so didn’t bother us. It’s not crazy loud but loud enough. Now onto the food and drinks. I’ll start off by saying the drinks are mostly awful. If you’re the hotel and reading this, change them! Beer is OK, wine is an insult to wine. It’s vile. The mixers are equally as bad. Off brand trash. We ended up going to the supermarket to buy our own. The staff are well aware the drinks are awful. A real disappointment. You might love them but not for us. They also use single use plastic and always throw your cup away so much go through so much plastic which I’m not a fan of. Food. It’s a tricky one. If you’re expecting great Greek dishes reset your expectations. The food options are very limited BUT they do some really great dishes BUT proper home cooked food. The sort of food a Mother would cook. It won’t blow you away but overall we always found something to eat and whilst the quality isn’t great we really enjoyed a number of dishes. They have a good range of salad items and some cheeses and the tomatoes were so ripe, fresh and red. So not all bad news. If you’re a food snob then you probably NOT enjoy this place. Location wise it’s a little out of the way. If you rent a car you can get around the island in a few days. There are some mind blowing beaches. You’re a 15 minute walk (95% pavement and flat) walk to the town which has loads of bars, shops and restaurants. It’s definitely less hectic than Laganas Beach. You can also walk to the local beach but it’s not nice. Overall it’s OK, would be return. Probably not but we didn’t hate it. If you usually stay in 3 star or below places you will enjoy it.

Peter Jarvis

It was really welcoming, and we had a lovely holiday. The location is €15 for taxi to main town and this is really nice with all the boats and shops, places to eat etc. There are lots of local places to eat and drink walking distance 10 to 20min. Local beach is nice but can have alot of cigarette butts on floor etc. We went to banana beech this was lovely very clean and restaurant there was reasonably priced. The taxi from hotel cost €120 €60 each way. The hotel in my opinion does need updating the rooms are clean but very dated the showers are not that good either. The pool area is first come first served with sun bed, so you always have those families who wake up in the middle of the night and put there towels out and then turn up about 2pm. So it was difficult if this is what you were looking for. Some of the sun beds were really old plastic and you could tell. You felt like sometimes they were going to break on you so you try not to move. The snack bar was probably the worst I had and it only came out for about 1 hour per day. It was very slim pickings and im not fussy I eat anything. Lastly we booked a trip with the hotels exclusively boat trip guy and we waited outside for him for 1 hour 10 min and he didn't turn up and when we messaged him he just said sorry here is your refund. Basically he is a broker and we didn't know that, so he subs all the trip out including transfers etc, so it was just bound to go wrong. That was bad service and a waste of our time. When asked at the reception they just said it does happen but not for a while. You can make your own mind up. The staff were always very helpful. Maids were great .

Sharon Borowy

We had booked a last minute week away and AluaSoul was perfect for what we were looking for. We upgraded to the My Favourites Club and was so glad that we did, we had a sea front view room and the view was stunning. The food was excellent actually the best all inclusive we have had as normally they are very brand but not here very impressed. Having our luggage taken to our room was lovely and then delivered back before our transfer to the airport. The service of the staff was brilliant, overall I can not find a fault with this hotel. Outside there were a couple of tavernas and supermarkets which was enough as we wanted a relaxing holiday and the thing is the moussaka at the hotel was better than one of the tavernas we tried!! Would definitely recommend.

Niki Fincham

We visited the hotel towards the end of the season. The location was quiet which suited us. There is a busier town a taxi ride away. Rooms were a good size and very comfortable and clean. Some of the team were brilliant. The restaurant guys were excellent and worked hard to keep tables clear. The outside bar staff seemed tired and not as friendly. The evening bar team in the hotel were brilliant. Reception were OK. Food was plentiful. Sadly the got food items were often lukewarm. The buffet was replenished regularly. One night we ate at the restaurant near the bar and thr food was nice. Service was sloppy as we had to go the bar ourselves for drinks. Evening entertainment each evening was good fun.

Bas van den Berg

Good accommodation and friendly personal. Rooms are nice and the location is perfect. Had high expectations on the adults only. Adults only? Plebs only! It is not normal that all the beds at the pool are already occupied at 6:30AM, see photos. During the 10 days stay we were not able to join the pool for just an hour since all the seats remained occupied for the entire day. Made comments about it at the reception, but they said they could not do anything about it….?? What about removing the towels… Expected higher standards from Hyatt and more polite residents

Teodora Constantin

We recently returned from our stay at this resort, and overall, it was a great experience. The resort itself is very nice, and we were especially impressed with the food. The main restaurant offered a wide variety of dishes, all of which were delicious. The bar also served great drinks. Our room was clean and comfortable. We also loved the variety of activities offered at the resort, were a lot of fun — special thanks to Roxana for making them so enjoyable! However, there are a few areas that could use some improvement. The communication during check-in was lacking, particularly regarding the process for reserving spots at the à la carte restaurant. It would have been helpful to receive clearer instructions upfront. One aspect we do not recommend is the SPA (operated by AEGEAN SPA). Unfortunately, the services were overpriced, and the massage was far from satisfactory—definitely not worth the money. Despite these minor issues, we had a great time and would recommend this resort. We look forward to coming back in the future!

alan price

The staff were great, they always welcomed us with a smile. Big shout out to Tony and Alexander. Food was very good, wine was a bit rough but there was plenty of it. Room was very small and tired. Bathroom very small and very tired and had an over shower bath, which was strange as it didn't have a plug so we couldn't have a bath if we wanted one. Considering that it is an adults only hotel why were the toilets so low, it's like they purchased the loos in mind for very short people or children. Also the seating in the bar area was very low as well. The bed however was very comfortable and the air conditioning was adequate. Also we paid extra for a sea view room, which we didn't get, which seemed to be a problem for quite a few guests.

Mehmet Ziya Yucel

You should come to this hotel with right expectations that it is a 4 star hotel with all inclusive. This means dont expect 5 star and top quality of food and drinks. However rooms are clean, all furniture and equipment work. Staff is nice, smiley and helpful. Location is very good. With that, be ready for some level of night noise from surrounding cafes, bars and restaurants. Not too loud fortunately. One low side of the hotel is the quality of drinking water in the breakfast. I would suggest you bring your own water bottle… 😉 The other point we did not like is that we are a given a single key for a 4 bed family room with 2 teenager kids, which limited our freedom. We requested from hotel and they said there is only one single key which is funny but reality… ☹️

ogorekgrzegorek

On the first day of staying I was very tired after the flight, the cleaning ladies are very loud so that you can hear everything through the walls. On the second day from six in the morning I couldn't sleep. After reminding for one day the situation changed. The internet didn't work in any room when the router was behind the TV. And on the beach it was already working. You have to be prepared for noise from the bar because the walls are paper thin.The shower was broken. The fridge was leaking from the inside and was quite loud.When it rained, none of the staff hid the sun loungers so they were wet the next day.The drinks contain practically no alcohol and are very weak in taste. It's definitely not a four-star all-inclusive. On the plus side I really liked the reception staff. Very helpful, nice and concerned about the customer. The hotel is located in a great location. Very good food.Great decor,clean.

Tomasz Tomaszewski

This is not a **** resort!!! The facility is just terrible. Dirty, noisy, divided into 2 parts by a littered, busy street. In the all-inclusive option, you have to pay for bottled water, coffee, tea and juices using salted water (contrary to Greek regulations in this regard). You have to pay extra for drinks with sweet water. There was loud music and fireworks shooting all evening long. The ceiling installations are very noisy in the corridor all night long. In the tiny so-called the family room doesn't even have a wardrobe, there's no point in dreaming of a table for the family. Bathroom without window, bathtub, modern tap (as in the photos on web). Sea view through the balcony door, dirty and impossible to wash. I was with a 6-month-old child, tempted by an advertisement on web presenting the facility as "ideal for relaxation for families with children. There is no area to rest, dirty deckchairs on a littered terrace with old sand, instead of grass (as the photos show). The beach is dirty, public, neglected. The booking dealer refunded for 1 day, the hotel refused to accept the complaint (shame!). on the 2nd day we escaped to another hotel, where we finally rested. Gardelli is a scam!

Milad Jafari

On the positive side, the staff were friendly, and the hotel is conveniently located near the beach and city center. However, I wouldn’t recommend this hotel for an all-inclusive stay. I booked an all-inclusive family room with a sea view, but the view was obstructed, and the room was smaller than expected. The shower had drainage problems, and room service only handled basic tasks upon request. The food lacked variety, Wi-Fi was unreliable.

Mark F

Absolutely amazing service received from staff members Andreas and Irine. They were both super professional in accommodating us at short notice for a hotel transfer midway through our trip. Both super courteous and respectful and made us feel welcome as well as resolving any queries we had expeditiously. Super friendly staff reflective of the Gardelli brand image. Great Breakfast buffet with direct beach access from the hotel and free sun beds (other hotels in the area charge for this).

Andrew Moore

We had a very happy 10 days at the Castelli. It’s small enough to be friendly and welcoming but large enough to have the facilities you need. We were combining a holiday with my daughter’s wedding on the nearby Cameo Island and the folks at Castelli did absolutely everything they could to ensure we had a great stay. The staff are the standout feature of the hotel. Friendly, helpful and professional, it’s obvious they really care about the place and that their visitors enjoy themselves. The food was lovely - and plentiful. The hotel itself is really clean and well maintained. A great place to stay on Zakynthos.

James Lyne

An excellent family run hotel with the most relaxed experience we have had. Good food, good entertainment in the evening and really nice rooms. Meal times are very relaxed and cater for early or late risers and those who prefer to eat earlier or later in the evening. If you want to go out for the day they will make you a packed lunch. The food itself has a variety to cater for all tastes and there is always a freshly cooked option. The staff booked us trips which were exactly what we wanted for no extra charge. Picked up from the hotel. For me the best thing was that this hotel is small enough that the staff all knew who we were and when we asked for help they remembered and just came over when they next saw us. It's rare for us to experience this level of personal attention and it really made a difference. We have had a fantastic time here and would certainly love to come back.

Lucy Powell

we stayed in castelli hotel in october for a joint birthday and anniversary and we were thoroughly impressed! my partner had paid for the surprise room package which was decorated beautifully and were gifted a bottle of wine! we had a swim up room which was perfect to wind down in the sun. the only improvements we could suggest is the small buffet. although the food was always delicious there wasn’t a lot of options. it says online that it has an international buffet however it is mostly greek. we also noticed that there was a strange smell coming from the bathroom however when we closed the sink plug it did stop. However we would still return with it being in walking distance of towns,beaches and lots of activities! nothing is ever to much for the staff.

Eden Wachendorf

What can I say, never have I seen such amazing staff at any hotel. We're feeling like in heaven during our stay - staff helped us out by pointing at good beaches, good services like quad rentals and where just absolutely heartwarming. The hotel has an amazing ambient, food was very good, even as vegetarians. Our room is spacious, with a beautiful balcony with a view (we can see the coastline when looking to the right and the olive trees on the hills when looking straight forward). The pool area is very well maintained and on the evening program is very nice and not obnoxious like in some other hotels. Yesterday we relaxed by the pool while listening to an amazing acoustic rock duo. If I could give more stars than 5 I would without any hesitation.

Marko Drasko

Fabulous, this hotel was great and the staff perfect. Everything clean, great pool (to chill, not to swim), good food that changes everyday (breakfast in bed recommended), drinks were good too, close to beach although for us the best part of Laganas beach was further away. I want to highlight the staff again, one of best I ever encountered, always available, helpful and in a good mood. I should also mention negatives, bathroom was a bit small - that's it.