Ola N
AluaSoul Zakynthos holds a very special place in our hearts — it is the only resort we keep coming back to. Last year alone, we visited three times, and this year we are returning again, this time bringing friends with us to share the magic!
It is definitely a solid 4-star resort, though it could easily be seen as a 4-star-plus. The rooms, while they could benefit from a light refresh here and there, are very comfortable. We always upgrade to the best sea-front room — the view is absolutely breathtaking. There is also a private beach just down a set of rocky steps, with the clearest water and so many fish. It is a hidden gem for swimming and relaxing.
The food has always been really good, with a huge variety in the main buffet-style restaurant. There is something for everyone, and it is a true all-inclusive — beer and wine are even available on self-serve taps in the restaurant, which we love.
What truly makes AluaSoul special though, are the people. We have made lasting friendships with the staff and stayed in touch with many of them. Maria, Mania, Toni, Alex, John, Alejandro… just to name a few. They are warm, fun, and full of banter — always there when needed, but also right in the middle of those lighthearted, unforgettable moments. It is rare to find so many great characters in one place — and it is a huge part of why we keep coming back.
Highly recommend this resort if you want a relaxed, friendly, and genuinely enjoyable holiday experience. Counting down the days until we’re back!
Niki Fincham
We visited the hotel towards the end of the season. The location was quiet which suited us. There is a busier town a taxi ride away.
Rooms were a good size and very comfortable and clean.
Some of the team were brilliant. The restaurant guys were excellent and worked hard to keep tables clear. The outside bar staff seemed tired and not as friendly. The evening bar team in the hotel were brilliant. Reception were OK.
Food was plentiful. Sadly the got food items were often lukewarm. The buffet was replenished regularly. One night we ate at the restaurant near the bar and thr food was nice. Service was sloppy as we had to go the bar ourselves for drinks.
Evening entertainment each evening was good fun.
Sharon Borowy
We had booked a last minute week away and AluaSoul was perfect for what we were looking for. We upgraded to the My Favourites Club and was so glad that we did, we had a sea front view room and the view was stunning. The food was excellent actually the best all inclusive we have had as normally they are very brand but not here very impressed. Having our luggage taken to our room was lovely and then delivered back before our transfer to the airport. The service of the staff was brilliant, overall I can not find a fault with this hotel.
Outside there were a couple of tavernas and supermarkets which was enough as we wanted a relaxing holiday and the thing is the moussaka at the hotel was better than one of the tavernas we tried!!
Would definitely recommend.
Helen Peake
We went to AluaSoul for our honeymoon and we did not regret it. From the moment we arrived the staff were so helpful, my husband mentioned it was our honeymoon and the lovely reception team made sure we had a bottle of champagne and some lovely pots of honey in our room, they also gifted us a day on the cabanas with fruit and more champagne. Food was great with a large choice and the entertainment was fun. The beach next to the hotel was lovely and had some great snorkelling at the rocks by the hotel. We will definitely be returning soon x
Alison Grieve
The staff were all very nice and the food was good and plentiful. Some rooms flooded when it rained and one friend had a power cut and was not offered an alternative for 2 days so was unable to shower in their room. The worst bit for me was the awful and constant thumping music played around the main pool area. It was like being in a club for 20-30 year olds yet the demographic in the resort was perhaps 50+. If you were located in the more expensive and exclusive area looking out over the gardens and sea, it was much quieter and more peaceful. It was expensive to pay for this luxury though and felt I had to pay or have my holiday totally ruined.