Soma Bay

Kristina Ilic

Really enjoyed my stay there! Resort is big and amazing, clean rooms, beautiful parks, nice and clean beach. Plenty of delicious food. Super friendly staff. Animation team the best! A lot of activities, talking and laughing. So happy and grateful! See you again!

Lejla Šaljić

This was my third trip to Egypt, and it was by far the best experience I've had at a hotel. The rooms were spacious and clean, the gardens were lovely, the food was great, and the beach was large and beautiful. My family and me really enjoyed meeting and talking to all the staff there. From the gardeners and bartenders to the animators and beach workers, they're all really friendly and hardworking people, and they're a big part of the reason why we enjoyed our stay here. If you’re planning a visit to Egypt, I highly recommend this hotel!

Lee Pedley

The location and the hotel are amazing. Facilities are good and staff are very attentive. The only thing that lets the hotel down is the food which is very poor for the size of the hotel plus the number of restaurants it has. Very poor choices and low quality food. Chicken was served raw and undercooked had to complain which they brought us out a new fully cooked chicken but left the raw meat for others to have. Very limited choices of food and many days we struggled to get anything suitable. The hotel really is a 3 star if that when it comes to food. The red band is great addition to the stay and is a must as the sales people selling things is constant. These ref bands tell the sales people that you don’t want to be harassed but still some sales people ignore that and do still try. The pool is very cold when it comes to October they say it’s heated but it’s definitely not. Entertainment was made up of getting the audience to do stuff and was very low budget. It appears that hotel management try to do things on a shoe string budget so with the entertainment and food it is very poor which is ashame as the hotel is amazing apart from that.

Stefan Stankov

Very nice hotel, with lots of vegetation, well maintained. We stayed in executive room, which was great, but be aware that the hotel next to this one was very loud in the evening. Animation team was awesome, fun throughout day and evenings. The only downside of the hotel is the food. We visited Albatros Citadel and Titanic Royal, and food was way under this level. Breakfast is always the same, and not much variety in the lunch and dinner offerings. Overall, a pleasant experience

Christopher Laurence

Get passed the long drive from the City and enter a world where you need nothing else. I cannot fault the resort l, as they delivered above my expectations. Kudos to the entertainment and bar team, you guys are amazing. I should also make reference to the various shops on location, which is well priced and offer quality items. Landscaping = A*

Elbis 1994

Very nice hotel. We were a family with two children. There was a large selection of food and different restaurants where you could make reservations for the next day. Plush mania very nice for children with lots of slides. Sandy beach with very shallow water, suitable for children. Large family room with a big bed and two small children's beds. Our rooms were cleaned every day and fresh towels were left. Lots of pools and very clean and well maintained. The only downside is the spa men who are on offer all day and are very tiring and there is no peace and quiet. Everything else is great. All the staff are very friendly and the animation ladies are very good. We are very satisfied.

Mina Zaher

Place is really amazing and suitable for all ages. We all enjoyed our stay and so our 4 yrs son. Pros: 1- Water Park, magnificent 2- Beach, sandy and quiet but with no spots for snorkeling 3- Staff, most are kind & friendly in different ares ( Beach, Aqua, Restaurants ) Cons: Check in time Reception desk, ladies were not friendly or helpful at all Needs improvement: 1- Housekeeping, some items were missed upon check in and even not cleaned or changed on daily basis. 2- Food, in general food is fine & tasty except for chicken & beef main courses.

Emma Scholes

Room was large and clean. All the staff were friendly and helpful. The beach is clean and the sea is perfect for small children as it’s shallow. The pool area is spacious with various pools to choose from. The aqua park is a great addition and perfect for adults and children of all ages! A special thanks to Mohammed at the aqua park who was very attentive and played games with my little boy and really made him laugh!

Paul Sandru

If you want an honest opinion about this hotel from someone with modest expectations, keep reading. The hotel is a complete disappointment. On the first night we arrived, it was past dinner time, so we requested some food. They said they would send something to our room (as there is no night buffet). The food we received was the following: 2 slices of tomato, 3 slices of cucumber, 2 slices of bread with a slice of cheese. THAT'S IT. If you go on optional excursions, you will certainly return after dinner time, and this is all you will get. The food lacks variety; what you eat on the first day is the same as what you eat on the last. The desserts are terrible. The drinks are okay, but it largely depends on which bartender makes them. The pools and beach are satisfactory, and the slides are quite nice, I must say. The rooms are awful, especially the bathroom. The tap water is not drinkable, so you can't even brush your teeth with it. There are many more things to say, but I will limit myself to this. The staff speaks English but only seems to understand what they want to. I will never return, neither to Egypt nor to this disappointing hotel.

By me Neene

We were here last week 30/10-04/11 2024 room number 4015 we want to say thank you your team. They are very nice, we don't know name a man who cleaning the room,he is very nice very busy and so clean in the room. He made surprise in the room hahaha we love it. And last night before we check out we have stomachache and not good sleep well. We would like to check out late 1 hour ,reception kindly help to check out late 😊. Lift guard at pool hotel zone and slide area so friendly and help us looking for nice place relax and slide make fun. At bar 🍸 hahaha they remember us what we like to drink 😄.At restaurants team also they are so busy and friendly. We not eat beef, but breakfast have beef sausage and smoked beef ,we no beef. We understood it OK. We ask chef cooking can we have some time chicken because we have just egg can eat. So kindly before we check out, they have smoked ham chicken too. Last team when we see away so busy and work good that is garden, they are made for good garden in the day and at night sometimes we walk they still do that. So we would like to say thank you for all your team.. From Eisenbrückner.

Christian Aichinger

We spent there last Christmas and it was really nice 2 weeks. We enjoyed a lot the friendly staff and the extremely nice location. Snorkeling, diving and swimming is amazing. The beach has anything you can wish for. The hotel was being renovated and we hope that will give it the new touch it deserves.

T. S.

I am going there 2 times in a row and I am very satisfied. The service is wonderful as well as the beach. I love the architecture and the way the resort is positioned. All the staff is great. The rooms are spacious and the A/C works well. The beach is quiet and almost no one bothers you which is why I make the choose to vacation here. Prefect location in my opinion and I will come back. One remark I have to make is the location for the lunch (if you are all inclusive). It used to be in the main restaurant where the lunch was being served and its was nice and pleasant with the air conditioning. This year (2024) they moved the lunch to the Sea View restaurant which has a nice view but it out in the open with some fishnet-looking roof which hardly protects you from the sun and it right in the hotness of the midday sun so its not very pleasant. I know that you may not have many guests with the all inclusive option but you can separate one smaller section in the main restaurant where people can eat their lunch in a normal and pleasant setting instead in the hot midday sun at the Sea View small restaurant.

Gennti Boshnjaku

The hotel is located in one of the most beautiful areas of Hurghada. The sea is fantastic, and for all snorkeling enthusiasts, I think it's the ideal place. The food was very good, unlike some other resorts in Hurghada, at least for me, because it didn’t contain various local spices. Our good fortune was that we were placed in a newly renovated room, and everything was perfect. A special thank you to the staff, who were always smiling and positive. I hope to have the opportunity to visit this resort again after the renovation is complete.

Love Rose

Very beautiful place and very kind workers! The rooms were good my only criticism is that one of my doors didn’t fully close. Otherwise fantastic beach food and drinks!

N 604r

The hotel is currently undergoing renovations. While the stay had some positive aspects, significant drawbacks made the experience less than ideal. 1. The hotel appears to prefer Western guests over Asian ones. At the breakfast restaurant, Asian tables were often ignored. Especially at the egg station, the staff took orders from Western guests but did not even looked at us for once, eventhough I said hello first. He suddenly began making an omelette without asking anything. When I politely asked if it's mine, and requested for scrambled eggs instead, he totally ignored me and stirred the nearly done omelette a few times aggressively, and handed me an overcooked scramble (More like an crushed omelet). Meanwhile, he greeted other Western guests behind me warmly and engaged in conversation (And of course asked for their order) Aside from a few friendly staff members, the overall service was poor from the breakfast restaurant. 2. Due to ongoing renovations, the pool-view lobby (one of the reason I picked this place) and some restaurants, were unavailable. And I had to experience power outages, twice. 3. The private beach, while pleasant to swim, is not ideal for snorkeling, unlike nearby Kempinski’s snorkeling spot. The nearby jetty offers opportunities for snorkeling, but it’s unsuitable for beginners or children due to strong currents, sharp corals, and some deep-watered areas. Kempinski, on the other hand, provides a safer snorkeling experience with shallow waters, calm conditions, and no such hazards. 4. When we ordered room service at night, the delivery was incomplete. There was no beer opener, and only one fork was provided for 2 persons. So if you’re an Asian traveler expecting fair and equal treatment for the price you pay, I strongly recommend spending a bit more and staying at Kempinski. The service is friendlier, the facilities are well-organized, and you can enjoy safe snorkeling at the private beach. Additionally, the quality of half-board meals is superior. It was particularly disappointing to see more Asians staying at Sheraton but receiving comparatively poor treatment overall. + And of course there are some pros. 1. The nearby jetty is a fantastic spot to watch the sunrise & sunset. (It’s not part of the hotel facility, it's accessible for guests from other hotels too.) 2. We stayed in a newly renovated room, which was clean and comfortable. Once the full renovation is complete, the hotel will likely become much more enjoyable. 3. Some staffs were kind and professional. They made parts of our stay more pleasant. (But again, I belive every staff should be more professional, not just a part of them)