October Half Term Holidays

Christopher Peters

Excellent in all areas, the rooms were cleaned everyday other than Friday (day off) rooms had everything you need for a family holiday. The grounds and upkeep were absolutely stunning. All staff we encountered were friendly and pleasant, nothing too much of an ask. The food was excellent and full of variety. The pools, absolutely beautiful along with the water park. If you are looking for a fun packed, family hotel then look no further, this place ticks all the boxes.

Emili Jedrzejka

Food quite good. But when it comes to the cleanliness of the facility, there is one big but... for me this facility should not have 4 stars, but 3. The standard in the rooms is tragic. The rooms are old. Few attractions for children. I do not recommend and I would definitely not choose this facility again. The only plus is that it is close to go for a walk to Marina Rubicon.

Alan bainbridge

A very average 3 stars. It's not a bad place, just a bit run down. Situated just too far from town for a quick shop. Costs around 4-5 euros in a taxi. There is a small supermarket next door which has a good selection but quite expensive. The hotel grounds are nice but can get messy with paper cups and plates. The rooms are okay, however they're very used. The small coffee tables in the living room aren't very child friendly though, as a few heads were banged often. The cleaners don't take any care with anything left on the floor. It will be thrown into a corner, or brushed under the sofa/bed with the rest of the rubbish. Very dusty floors, the air con unit kept leaking water over the floor, there's no dedicated second bedroom (just a sofa bed). Most of the staff seem quite resentful of the customers. They're not very chatty or helpful. There are a few exceptions though. The food is definitely catered to a typical English audience. Fry up for breakfast, Burgers for lunch and Pizza for evening meal. The food is probably the most disappointing part of the hotel. The restaurant can get very full and very messy. The water park is separate to the hotel but is accessed from the hotel grounds. Towels tend to be placed on sun loungers from around 6am but still some choice from 0730. The kids pool is the best choice for smaller kids, or if you want it a bit quieter. All in all, it's disappointing for the money paid. There are just too many people for the size of the site. Very popular with the 'Stone Island Crew'

Amy Bone

Great family holiday. Not posh and fancy but everything you need for a good time. Rooms spacious but basic, good variety of meals every night, with theme nights. The flambe bananas were amazing. polite staff. Good location to different trips/experiences. Kids splash park is everything you need to keep the little ones entertained. Kids entertainment is repetitive but they enjoy it though. Some of the beds are ridiculously hard, which has meant I've had minimal sleep. We've had 1 cockroach in the room, but look at the environment we're in, it's to be expected. Overall if you're looking for a nice family get away, this is for you. If you want loads of entertainment and luxury, this isn't for you.

Agnieszka Brygman

We got a great value for the full family with all inclusive so this holiday was really a good price. But if I was to pay the normal price I would be very disappointed. The room was spacious with nice view but the room service was very poor the cleaners barely cleaned the floor was dirty even after the service was in the room so I take they didn’t really do much. Good really good two restaurants with lots of choices. Main pool area really great but again the pools were not cleaned - it’s a 4* hotel I would expect a little bit more we stayed in another hotel and staff cleaned pools every morning my husband got hurt because there was something sharp in the kids pool. With the safety a kid got injured in the restaurant smashing her finger because the chair was broken- although she screamed so much none of the staff came over or even got interested. The water park is really great but again so much dirt in there and surface very slippery around the kids area. I find this hotel really nice with so much to offer but for the family hotel I would expect a little bit more consideration of safety and cleanness. For the evening shows very simple but it was fun. We experienced better entertainment in other hotels that we were really looking forward to. I would still give 4 starts overall but again for families I think my points should be considered.

AJ H

I'm just coming to the end of my 1 week vacation at Sol Lanzarote and I'm super sad to be leaving. This is my 3rd time staying here at it never disappoints. The staff are lovely, the rooms are really nice and the food is good too. Perfect location in a quieter part of the island. Not too far from PDC if you fancy a bit of wildness. I'm super impressed with the free booze that's on offer. All inclusive covers beers, wine, sangria and most spirits and also cocktails. Thanks for a wonderful time again. I'll be looking forward to hopefully returning again in the future.

Lauren Reynolds

We've just had a 10 day all inclusive stay here and it was fantastic! The food was great, plenty of variety - the white chocolate doughnuts were incredible!! Rooms were modern and spacious and cleaned thoroughly every day by midday. Staff were so friendly and helpful, kids loved the entertainment! The life guard was great and very attentive. Sunbeds were not a problem to get throughout the day which was good as its very annoying when they all get reserved early. Overall we had a fantastic holiday, I'll recommend to friends/family and would 100% book to stay here again. Thank you!!

My Treasured Life

The location was perfect. The hotel was clean and tidy and comfortable. Facilities excellent. Pool area was well furnished a large enough. Service was very good. Staff friendly and professional with good humour. The entertainment team were just amazing ( ran on Duracell batteries. They had so much energy).

Jason Power

Overall the hotel was fantastic, we loved the view from the room and the room itself was comfortable. The pool area was clean and plenty of sun loungers. There was no queuing for loungers in the morning, we went for breakfast and at 10am got our loungers somewhere around the pool. We enjoyed the variety of drinks but the variety of food was not great. Found about 80% of the staff were great and friendly but there was about 20% of the staff who were a bit rude and not helpful.

Sarina Corker

Room was clean and comfortable. Staff cleaned it well. All staff were friendly and helpful. The food in the restaurant was okay snack bar was pizza chips fruit hot dogs. Hotel was right on the beach which was so clean and beautiful. Pool area was nice but water is cold. Kids entertainment was great my kids really enjoyed it. Really enjoyed it.

Martin Dickson

Wouldn't recommend, not clean, some staff extremely rude, one staff member serving drinks at dinner was lovely, Hassan. Most of the food I wouldn't eat, and I've travelled across the world, but just seemed unhygienic We weren't meant to be staying here but on arrival in Egypt we were told our hotel was fully booked and were put in here, but asked to be moved everyday, with no avail Described as "5*" I would struggle to suggest that it is even 3* Photo is one of the chairs in a lobby area🙃

Rachel Harriss

BAD AVOID!!!!!!!! We as a family of 4 travelled thinking the children would love it, wow I was wrong! The only good thing about this place is the slides and pools.. well that's if the locals aren't in them and pushing you around. We arrived at 8pm, waited around and had to sign things, I thought this was strange but apparently normal. Anyway, we were hungry and told to go down after checking in. Only to get there and everything was closed. Ended up down the road at a place called lucky, wouldn't go there either. Anyway, the next morning we woke up itchy, thought it was mosquitoes.. NOPE! BED BUGS!!!! How disgusting is that!? We told the management and they advised us it was crumbs.. ok? Not sure how that works. We had someone spray the room and went out for breakfast.. WHAT AN EXPERIENCE THAT WAS. All locals there, they pile the plates up high, high with tons of food and it's so wrong. They push you out the way and look down at you. They are honestly so rude, you feel horrible. There was no food left, had to queue for miles because they are like starving?! This place doesn't offer cocktails, they don't like you drinking here. They only have Pepsi or 7UP as options !! The slides are good but you will be pushed out the way getting up by the locals. So be careful with your children. If you are British, you are NOT welcome. We left early, found a nice hotel called neverland up the road and we are here now and happy! We have cream for our bed bug bites. The bed bugs are VERY bad, apparently the locals bring them in and then they don't change them!! We have photos of these bed bugs too. We will be taking this matter to health and safety now. Thank god we are out of this place, I advise anyone NOT to visit! The 5 star reviews are fake and from the staff, you can see this by their names.

Shahd Sawas

It was a really disappointing place to spend my holiday . First of all, the restaurant was crowded. You should wait on the line to have your food . One of the staff was unprofessional at all. The room wasn't clean 😕 and the dishes in the restaurant were the same . I booked a sea view room, but I get side view, and that is not acceptable at all. After I spent 5 days, the manager changed my room to another one with a sea view . The good thing was the view only. Aqua Park was open only for 5 hours a day with many people from the next hotel. You should wait for 5 minutes or more to ride one of the slides. The noise from the next hotel was horrible. The barbecue was near to the pool, and that was dangerous for kids. The barbecue's smell in the room was bad . I am really unhappy about it 😕 . I thought it would be the perfect time for me and my family, but it wasn't.

Petar Paskas

It was an extreme culture shock. Even though we paid for an all inclusive stay, we had to pay extra for many things. The hotel was also very dirty, the beds were bad and the food was tasteless and not well prepared. We also had to fight for food and the staff was very impolite when they were serving meat.

Julia Sumpter

We stayed here October 2024. Our hotel had been changed by Jetline. Horrified to read the reviews but thought we’d make up our own mind. Room was large and relatively clean. Bathroom could have done with a bleach spray but it was ok. The staff around the pool were fantastic. My husband has mobility issues and everyone helped with his chair as the paths are quite dangerous. It is not disabled friendly. We had no problem with the staff wpart from at the Aqua diner today. I was queueing for the burger and chips and the chef took 2 for me from a shelf underneath the table not from the heated container for everyone else. I was shocked and saddened. He had heard my voice and knew I was English. We have visited Egypt so many times and always been treated with friendliness and respect. It was so sad to be treated like that. When we arrived last night we were sent food to our room as the restaurant was closed. We didn’t eat it and the plates of food are still sitting in our room 24 hours later waiting to be taken away. If we ever return to Egypt which I think is unlikely we will go to Sharm. We’ve been before and had the most amazing welcome. I haven’t met any return tourists to Hurghada. The food is mostly geared to the Egyptians. Breakfast has lots of local meals but they all just eat the bread and cakes! It’s a farce!!! There is no money exchange at the hotel. At least that’s what I was told by the brusque receptionist. Fortunately the lovely man in the supermarket next door came to help me but the machine has no money. !!!!! Oh dear Hurghada what has happened???

Michal Lushi

We had an exceptional stay at this lovely hotel! The dining options were impressively diverse, featuring a wide variety of meats, fish, side dishes, vegetables, fruits, desserts, and delicious ice cream. The restaurant, with its cozy atmosphere and stunning sea view, was a highlight of our experience. Access to the beach is very convenient, The beach area was pleasant, with sun-beds available. The hotel maintained two beautiful pools, both featuring a lively atmosphere with music and breathtaking views. There’s also a designated shallow area for children, along with a gaming room to keep them entertained. The staff was friendly and engaging, providing excellent service - multilingual, speaking German, French, and English. They were incredibly welcoming, always smiling, and eager to assist in any way. Overall, we had an amazing time and highly recommend this hotel for anyone looking for a fantastic all-inclusive experience!

Aleksandra Pa

I spend 9 days with my family on all inclusive. The hotel was very nice and spacious. The food was good and the service was also very nice. The choice of food and drinks was impeccable. A big plus is the sunbeds on the beach and a small bar, a very nice way to spend time. The downside is that most of the activities were conducted in French and not always translated. The hotel is generally worth recommending .End of season lots off sale and much more quiet. Weather 23 degrees and not much sun in that part of Create.

mrvinov

I was with my partner on a week's holiday, I definitely do not recommend this hotel if someone suffers from asthma. The entire hotel smells incredibly of chlorine, which made it hard to get out of bed in the morning plus a sore throat. I will also add that people using wheelchairs or the physically disabled will have problems getting to the hotel or moving around on its premises. Apart from that, the hotel is really nice, nice views and we got a nice room (for an additional fee of course). Hotel service at a high level so there was nothing to find fault with. Animation only in French so if someone wants to go to this hotel with children, please keep that in mind. The drinks at the bar were very weak, the wine from the restaurant was much stronger, strange. Souvenir shops at every turn are a big plus, two supermarkets right next to the hotel are also a plus. The sea is about 200 meters from the hotel, so very close. Greetings to the entire hotel staff and management! 🩵

Леа Алієва

We stayed at this hotel for a week in May. Our feelings about the vacation were mixed, but for the price, it was probably reasonable. The place is beautiful with great views, but the room was not as it appeared in the booking photos. The room cleaning was superficial: the toilet was a bit dirty, and there was hair and dust in the bathroom. However, the rooms were cleaned daily, and towels were changed daily as well. The cleaning lady was very nice and friendly. The food seemed okay at first, but with each passing day, it tasted less fresh, and later we had stomachaches. However, the waitstaff was also attentive and friendly. There weren't many activities at the hotel. There were evening shows, but only in French. The drinks at the bar were mediocre, with a strong alcohol taste. The hotel has two large pools and sun loungers, but on the beach, there often weren't enough loungers for everyone. Overall, this hotel is suitable for those who enjoy a quiet vacation and don't expect luxury.

Dzejkob VXR

I stayed for 9 nights and had a generally good experience here. Reception staff were helpful along with polite and informative . The hotel in generally nice and clean and in good aesthetic condition. There are loads of sunbeds outside in the pool area.

Nicola Washaya

It's a lovely hotel but could do with improvements here and there. The hotel needs updating, only minor things but they could make such a difference. There isn't a lot to do and not enough information regarding excursions. The breakfast menu could do with a little boost. The dining area is a bit dull as well. Maybe soft music in the background would help and have pictures that are lively on the walls. The main pool also could do with music in the background at all times. Then for those that want peace and quiet, the middle pool and the kids pool could do with no music. An activities coordinator would be beneficial for the hotel as well. There were a few games at the main pool but they were not lively enough. The snooker/pool tables are randomly at the end of this open space. Not very inviting and there are no instructions as to how you play. A notice on the wall telling guests what is needed would be nice. This hotel has so much potential and just needs the right people with the right attitude to make it an epic hotel.

Łukasz Mews

Before choosing this hotel, I read a lot of reviews, both positive and negative. Many of the same issues and highlights kept coming up, so I’d like to share my family’s own experience at this hotel. I'll start with the positive aspects and then move to those that were less pleasant. So: 5/5 ***** - Service: The staff was extremely friendly, always kind, and ready to assist. We felt genuinely welcomed by every member of the team. 4.5/5 ****½ - Entertainment Team: They brought incredible energy and joy. My kids loved them, and their activities made a big difference in our stay. 4/5 **** - Rooms: Although quite old-fashioned, the rooms were very clean, and sometimes the staff would even surprise the kids with little animals made from towels. On the downside, we only had two power outlets in our room, which felt inadequate given today’s technological needs. A big plus, though, for the air conditioning, which worked seamlessly. However, we did miss having a light on the balcony. 3/5 *** - Hotel Ambience: The hotel itself has an old-school vibe. Built in 2007, it doesn’t appear to have changed much since. There are a lot of empty spaces, which, at times, made walking down the corridors feel a bit eerie, especially with the lack of clear signage. We also noticed quite a few maintenance issues, like hanging lightbulbs, and there wasn’t always timely upkeep from the staff. 3/5 *** - Pools: The pools are beautiful—two large ones in total—but only one was accessible, and it was located far from the snack bar. The other pool, closer to the bar, was unfortunately closed. The open one was quite a walk away and quite cold, so we had to make compromises. 3/5 *** - Snack Bar: It was closed more often than open, and when it was open, it mostly served lunch food, which left us with limited options between meals. 3/5 *** - Drinks: Drinks quality varied significantly. If you tipped, you’d get a decent drink, but overall, it was hit or miss. The drinks were inconsistently prepared, often weak, and didn’t meet the standard expected for a four-star hotel. 2/5 ** - Food: The biggest disappointment was the food. It was practically the same every day for seven days. By the second breakfast, I already knew what would be served. Lunch was underwhelming, and while there were occasional variations at dinner, presentation and quality didn’t quite hit the mark. Limited cheese options (one type, for example) and drinks from the dispensers tasted off and would often run out, even early in service. Morning coffee tasted generic, and tea and coffee were not available during lunch or dinner, except occasionally at night. For a four-star hotel, it was quite underwhelming. I'd also like to mention that the food often lacked clear labeling, with sauces or other condiments left unidentified. 2/5 ** - Games Room: One of the key criteria for choosing this hotel was having an enjoyable games room where I could spend time with my children. Unfortunately, this was a letdown. Of the three pool tables, only one was working and poorly lit. The air hockey puck was too damaged to use, and most of the other machines were unplugged. The ping-pong table was usable but in an extremely stuffy room. One final point is that there was only one lifeguard across all pools, often on his phone. Overall: We spent seven days at this hotel, actively trying to focus on the positive, and we managed to find it. We got away from our daily stresses and soaked in some breathtaking views. The beach was stunning—probably the best I’ve ever been to. We ate, drank, and made memories. In the end, we enjoyed our break and will remember this holiday.

petra bode-hammer

A dream vacation. All the staff were very friendly and accommodating, excellent food great variety. The beach is accessible via stairs but there are handrails to hold on to. The beach is so beautiful, lots of space, which makes the walk down the stairs definitely worth it. Rooms are outdated but very clean , like the entire rest of the place, bathrooms, pool , restaurant etc . Highly recommend if you don't mind the outdated rooms, I sure wasn't in my room enough to have this be an issue. Will definitely come back.

Hranush Manukyan

Great place, nice vacation overall. The hotel is a bit old, but fine in compromise to the scene and place and all the efforts and friendliness of the personnel. Everyday cleaning the rooms, very very accurately. Everyday new towels. Food could be a bit more diverse. For a long staying can feel the same everyday. Downsides: Too many people smoking at outside cafe/bar area...felt disgusting for a non-smoker/allergic person... And there should also be a kind of a note that the beach is CO(clothing-optional) especially for families travelling with kids.

Allan Andreasen

We had a generally good experience during our stay, but there were some areas where we feel the hotel could improve. Service and Rooms The service was good, and we were greeted by friendly staff. The rooms were cleaned daily, and we have no complaints in that regard. Unfortunately, we experienced a lack of maintenance, which resulted in us having to change rooms. This meant we lost the sea view that we had paid extra for, which was disappointing. Food and Beverages The food was tasty and well-prepared, but we found that the beverages were often not refilled, making it difficult for us to get what we wanted. Cleanliness of the Area While the rooms were cleaned daily, we were surprised to see that the outdoor area was not cleaned every day. This is something we did not expect from a hotel that officially has 4 stars. Location The hotel’s location is perfect in terms of the beach and the view from some rooms. However, it is necessary to take the bus if you want to go anywhere. We recommend renting a car, as it allows for more exploration of Fuerteventura, which has many wonderful sights to offer. Conclusion Overall, we had a good stay, but we expected more from a 4-star hotel. In our opinion, it does not live up to the 4 stars it has received.

stasuk spartaque

The hotel unfortunately left a very negative impression. The administration is completely incompetent; there is always chaos at the reception, and on the very first day of my stay, I was given the wrong room. It feels like the guests do not matter to them at all. However, I want to highlight that the housekeeping staff and the kitchen crew are very diligent and polite. They do everything possible to improve the situation, but unfortunately, their efforts do not make up for the management's shortcomings.

Mubashra Yaqoob

I recently stayed at Dive Inn Resort and had a fantastic experience. The cleanliness of the resort was impeccable; everything from the rooms to the common areas was spotless. The staff was incredibly cooperative and always ready to assist with a smile, making our stay even more enjoyable. The amenities provided were top-notch. The pool was a highlight, well-maintained and perfect for relaxing. The food was delicious with a variety of options that catered to different tastes. Overall, Dive Inn Resort exceeded my expectations and I would highly recommend it to anyone looking for a great stay.

Tales of Odyssey

Had a lovely stay at Dive Inn resort! Staying here exceeded my expectations and the reason for this is the staff. They are incredibly friendly and very hardworking. The welcoming feeling they gave me, made me feel right at home upon arrival. Had some really nice evenings relaxing at the bar and the bar team was amazing. Thank you Amr for making sure my glass was always full of beer, haha. They are funny but also make sure that you are okay throughout the evening. Costa went out of his way to make me feel comfortable and that everything was good in my room! And Said the lifeguard at the pool is very funny. The room was comfortable, the food was good and I liked the location because it was close to the dive center I was diving with, but honestly the staff are what make this place good. They create a lovely atmosphere and for this reason I will definitely come back here if I visit Sharm el-Sheikh again! Thanks guys 😊

Evan Huang

Extremely dirty and gross place. My first morning I woke up and walked past a pile of vomit in the alley by the rooms. It wasn’t cleaned up for multiple days until it was completely dry. Old food lying everywhere on the ground. Also extremely far from everything. Breakfast and dinner food made me have diarrhea so don’t get that. Anyways the food is really bad so recommended to eat outside.

Nipu Nurunnabi

In the receiption Costa received us. Very gentle and supeeer cooperative. The hotel environment is very good as well as the food. I will suggest you to look for Costa once you are there. Absolutely suggested!

Z C S

Mum and I went on holiday here 11-18 October 2024 3 star hotel. Staff polite friendly and helpful Rooms needed air conditioning not just a unit which was very noisy only pool view get the units. Or you can pay 5 euro a day for it. Pool bar was great serves food and you can have any drinks after 11pm you pay shuts at 12am. Entertainment was wonderful in evening and in day also entertainment was great for all. Buffet food in dinning room A lot to chose from sometime it is cold but what do expect when it's a heated unit. Chefs keep checking to replace food quickly Tables get cleaned also quickly

Ste Wilson

My partner and I have just returned from a delightful week-long holiday. The hotel was exceptionally clean, and while the rooms were basic, they met our expectations for the price. The pool area was well-maintained and tidy, with the only minor issue being the inconsiderate behavior of some guests who monopolized sunbeds for extended periods and not using them. We would appreciate it if measures could and should be taken to address this issue in the future. The bar staff was exceptionally friendly and accommodating, and the food hall offered a wide variety of fresh food options, catering even to individuals with particular dietary preferences. This was my second visit to the hotel, and I would highly recommend it and consider returning for a third time in the future.

Jayson Carroll

We are currently on our 5th night. From the very start at check in (we were 3 hours early and they still checked us straight into our room) the holiday has been amazing. Nearly every single drink at the bar is included in the all inclusive, the food selection and quality is amazing for an all inclusive. Our room while it only has a ceiling fan was cool enough to sleep in if you keep the patio doors open and curtains closed 24/7 this is with 29c days. Information given at reception on bus times, prices and what buses to catch and where to change for a trip to the aquarium was so helpful. Lovely pool and getting a deck chair isn't difficult at the end of Sept/beginning of Oct. Most staff speak great English. We will definitely be back!

Bob Bobby

Great Family Holiday... Until the Midlife Crisis Convention Rolled In” We’ve been enjoying a brilliant stay at the Mirador Maspalomas — the kind of hotel where you’d expect relaxation, family fun, and a genuinely welcoming atmosphere. Everything was spotless, the staff couldn’t have been friendlier, and the family entertainment kept us all smiling. But then... cue the Harley Davidson Biker Convention. Two days ago, a fleet of middle-aged bikers rolled in, seemingly fuelled by midlife crises and a mission to commandeer the hotel. Since then, the peaceful family vibe has been hijacked. The bar and entertainment areas are no longer spaces for families to unwind but rather look like the set of a budget biker film. Trying to find a free table? Forget it! The bikers have claimed them all, camping out for hours like they’re defending sacred territory. The behaviour? Rude would be an understatement. Bar staff are treated with utter disregard, and the waft of cigarette smoke seems to have become their calling card. What was shaping up to be a 5-star family holiday has been overshadowed by leather jackets and an apparent disdain for anyone who didn’t arrive on two wheels. Mirador Maspalomas was a real gem — but it’s hard to recommend it without a warning: check if there’s an impending invasion of leather and egos before booking! Update 1:15am. We now have a bunch of them fighting in the hotel. So much for a good night's sleep. Disgraceful.

Chloe susannah

This hotel was amazing!! The staff were all friendly and helpful. Management are really good. Everyone is always smiling, when I wasn’t feeling well they got me ice water and gave me some advice. The food is amazing!! Top compliments to the chefs and especially head chef! The on site shop is good for essentials and little treats like chocolate and gifts to take home even have towels and inflatables for the pools. The pools are really clean the entertainment is fun just such a lovely place and I will defiantly be coming back to this hotel!!

Joseph “Joe” Proud

Love this place. Been here 3+years. Rooms are gorgeous, after going through a renovation. Great selection of food for breakfast, lunch and dinner and if you go all inclusive....drinks all day....sat by the pool, sun shining, friendly staff, like-minded holidaymakers. Highly recommended

etheriel66

We are a couple but I booked a Deluxe apartment for 3 people in order to have a separate bedroom. We get a one-room apartment with 3 beds and the kitchen in the room. The apartment is on the highway side so very noisy, I don't sleep well at night. A friend booked the same hotel for him alone, he got an apartment with a separate bedroom, in a quiet location. It's incomprehensible. We asked to change apartment. EDIT. After a week and repeated requests, we were finally able to change apartments by paying an extra €30. The new apartment was much better but it was a waste of time, energy and money that ruined part of the vacation.

Bradley morton

The hotel is low budget and you get what you pay for, in need of some TLC and renovating but it's a nice building and the views from top are amazing. Our room was alright but again bog standard. Shops are nearby and lots of places to eat and the swimming pool was decent. The beach isn't far away and the bus station isn't neither to get around to different places! Overall an average place and nice staff..

Andrew Bland

Having read some of the reviews of this hotel prior to going, I thought it was just people being picky...WRONG..I should have listened..arrived here after 9pm so no food or snacks available..ok..was asked for a €20 euro deposit for towels, not beach or pool towels, but for the room, ! we went to our room which looked nothing like any photo’s we’d seen, it looked like it had been burgled.!! Plaster was peeling off in the bathroom, it didn’t look the most hygienic place, also the towels..looked like they belonged n a dog groomers...a couple of plates and tiny mugs in the ‘kitchenette’, we had to go and buy a kettle the following morning too, other small niggling problems with the room too. We asked the following morning for a room change, not a problem but had to wait till following day. Made do with next room purely for the view and it was cleaner, had to pay for tv’s in rooms too, €1 euro an hour..I’ve been all over the world and never expected to do that there... Food., breakfast is the ‘best’ meal of the day, lunch and dinner,. even if you get to the buffet first you’re lucky if it’s lukewarm, we went AI..total waste as we spent evenings eating out at extra cost to us, bar service was ok, unless you were unfortunate enough to be served by Roberto, total personality bypass, unless you happened to be female, one step away from getting the drinks thrown at you, even other staff complained about him while we were there... To be honest we couldn’t fault any staff other than him, reception staff were always helpful., but to be honest.... This place,...FIND SOMEWHERE ELSE , and it’s not 2 star, it goes by keys..

Richard Smith

After reading all the negative reviews we went with an open mind to find out for ourselves. We arrived around 8.30pm for 10 nights, and check in was easy. The reception staff were all very helpful and polite. There was a €20 deposit for the room refunded on departure. We were in room 910 which hasn't been refurbished yet but we had a sea view and the room is huge, cleaned well by the army of cleaners when it was our turn. Yes, the room does need a refurb, like cock-eyed sockets, stiff front door, the odd cracked tiles. The TV has a coin meter on it but we never used it as we had a radio when sat on the balcony. BUT, you have to remember this hotel doesn't sell itself as anything but a 2 star hotel and it was clean and everything worked as it should. The food was average to very good. In our opinion the breakfast was good, having bacon every 2 days I think it was, but english sausages and an array of other foods to choose from. The lunches beat the tea time food hands down. For lunch there was steak and chips one day for example and we tried to make a point of going for lunch when we were there. Ice cream was always available with 3 or 4 flavours on offer. The tea time selection wasn't brilliant but we always found something to eat and never went hungry. I believe this to be because a lot of people tend to go out for a meal etc on an evening due to there being no entertainment on. Bars and restaurants were nearby so only a short walk away. The bus station is 5 minutes walk away and we highly recommend using them as they are cheap as chips. The pool area was great, as we would walk out on a morning when we returned there was always sunbeds to be had. It is a great sun trap. The bar is close to the pool so not far to go for refreshments and all the barmen and women work tirelessly to keep everyone happy. In summary if you want 5 star don't book, but if you want a great value all inclusive holiday in a budget hotel that makes a great base to explore the island then this is for you, yes there are niggles, but it is an older hotel. The staff in this hotel will in my opinion bend over backwards for the guests. Just treat them as you expect to be treated. The whole experience was great for me and my wife and we will definitely be returning.

vanda vecsei

We spent a fantastic week here with my family. The resort was clean and well maintained. The room was spacious and clean. We enjoyed the buffet on most days but found that there were not many chicken options. The evenings were filled with fun and laughter thanks to the amazing entertainment. The animators went above and beyond. Kids club was fantastic and a great opportunity for little ones to make friends and parents to have a few relaxing hours.

Anthony Lee

I took my wife for 5 days for her birthday, We stayed in the adult only part of the resort, and it was so peaceful and relaxing. The views were stunning, and there was a nice variety of food to choose from. The whole resort was so clean and tidy. all the staff were friendly and smiling. There were 3 different forms of entertainment each evening at the 3 different bars. We booked a spa treatment, which was very reasonably priced and It was fantastic. We only wish we would have booked longer, so much so we are booking again for next year and taking the whole family. The only negative thing we experienced was the mosquitos, but that is just nature and is no fault of the resorts whatsoever. Overall I cannot recommend this place enough. It was absolutely amazing.. Thank you once again and see you next year.

Sam Pritchard

The hotel is huge and a perfect location with an amazing beach and large pool. Unfortunately that’s the only good parts of the stay. The hotel itself is very tired and run down, we had 4 rooms and every room had maintenance issues, bathrooms stink of sewage and 2 of us had to swap rooms due to broken showers and mouldy mattresses. A la carte restaurants were fully booked for our 5 night stay so only option was the buffet which is awful. Very difficult to get a table, then when you do finally get one, good luck finding a staff member to clean it. The food itself is horrid, only positive is that I lost weight in n an all inclusive holiday because the food is not tempting whatsoever. On terms of the drinks you have a plastic token you have to keep all week to redeem for a plastic glass at the bars. Only local beers and spirits included. You can’t even get a decent coffee anywhere, the coffee machines in the buffet are terrible and the only bars that serve a decent coffee are charged. Would recommend to avoid this hotel in honesty. Such a shame as the location and beach are beautiful.

Harm mo

I had a fantastic stay at Sandy Beach Resort in Corfu. The beachfront location is stunning, and being away from the city added to the charm. It’s a quiet, peaceful place, perfect for relaxing and enjoying nature. The resort staff, especially the reception and guest relations team, were friendly and helpful throughout my stay. The food was great, and there were plenty of activities to keep me entertained. If you're looking for a peaceful getaway with excellent service, Sandy Beach Resort is the place to be!

Kate Walls

There are lots of reviews of this hotel which are low in stars. Sometimes people do not bear in mind the price they would need to pay to get the service they would desire! Place was clean and tidy, room was comfortable with safe, fridge, kettle etc. AC very good. Bait was INSANE good for an all inclusive, yes people have said it's repetitive, there is always salad, bread, chips etc. but the variety is there for the main meals, I loved the food. Would 10/10 come back here, facilities excellent overall.

A Yates

Please take note of all the negative reviews. They are all correct! The hotel is too big and can not offer what they say. The pools are too small for the number of guests. We were all inclusive..... drinks are small, and the bar is too busy. The bar shuts at 10.30 pm!! The other bars are a walk up the hill. The main restaurant is OK but repetitive and the other restaurants are OK. They tell you the other restaurants are fully booked, but if you email a complaint about this, they find you a table! It is certainly not as good as other all-inclusive hotels I have been to. But I love the Algarve and I will be back but not to this hotel. I don't recommend it at all.

Josh Corner

Whatever you do, do not stay at the this hotel. We’ve had the worst experience. On arrival we had to wait 2 hours to check into room, why I have no idea. When we did get in the room it was covered in Ants. Breakfast the next morning was pretty awful, shells in the eggs etc. We then ask for sun loungers for the balcony as everyone else rooms had them. 4 times we went to reception to ask for these and were told someone would be over with them. Nothing happened, still waiting. And to top it all off we asked about later check out as our flight isn’t until the evening tomorrow. One lady said yes no problem but you need to pay. Which is no problem, she said pop back in an hour and see someone. We went back, the guy immediately laughed, so no way it wasn’t possible. He was so Rude and didn’t even asked our room number so Couldn’t possibly know if it’s booked or not. Horrendous experience it’s not worth 2 stars never mind 4 terrible

Liz Britain

Most rooms have ants. The rooms smell like rotten drains. The cleaners do not clean rooms properly. The food is not nice. We paid all inclusive and we are having the worst time. So many issues. They advertise 26 restaurants but they are all fully booked even though when you look inside they are not its very strange. The customer service skills are poor, maybe it's because it is the end of the season and they are tired. It's making have a very unenjoyable time very disappointed 😞 all suggestions they have made to overcome our issues are to downgrade us. The entertainment sets up approx 15% tables and chairs so if you get there late you have to stand up and it feels like you are standing in the way of people sitting down so we don't even bother with it. We have spent so much money eating out even though we are all inclusive. The only thing good about this place is the view of the sea. But we won't stay here again. The vile smell we are waking up to each day is just too bad.

John Day

I recently embarked on a solo trip and was thoroughly impressed with the hotel's location and the exceptional service provided by the staff. They consistently displayed a positive and welcoming attitude, always willing to engage in friendly conversations. The rooms were meticulously cleaned throughout the night, ensuring a comfortable and hygienic environment. Moreover, the culinary offerings were remarkable, with a diverse range of delectable dishes available at all times. Overall, it was an exceptional experience at a truly remarkable hotel.

Emma Draper

Absolutely amazing holiday at this hotel. We stayed 6 nights and could not fault the rooms, hotel and food! Entertainment in the daytime was fantastic. The aqua aerobic by Boris and colleague was really good and hard work! Darts fantastic. The gardens in the hotel are perfectly manicured and pool super clean. Hotel is literally facing two sandy beaches and I would run every morning on the broad walks. I have stayed in many all inclusives all around the world and the buffet food does get a bit samey wherever you go, so I highly recommend you booking the a la cart restaurants that were dotted around the hotel some a 10 min walk which was nice. It adds an element of going out for dinner which we loved. Loved the Japanese restaurant! 10/10

Eileen Goddard

Absolutely fantastic hotel, the room is lovely we got given a free upgrade so have a pool view. The food choice and quality is excellent and the staff are very friendly. Unfortunately the second half of our trip was very noisy and disruptive due to hordes of under 14's staying for a football competition, they were noisy and every evening till nearly midnight were running around the corridors and banging on doors.

Shona Laurenson

Fabulous hotel, staff were all very polite and efficient, clean... So clean! Food was good. We did 10 days all inclusive and always found something different. We ate out in Alvor a couple of times too which was nice to have the quiet from the busy dining at the hotel. Pool is huge, it was cold especially first thing in the morning but the kids seemed not to care, the pool can get a bit crowded on some days but we usually always found a lounger if we were late getting down in the morning. The entertainment team were great and full of energy, put on great shows. Kids tried kids club a couple of times and seemed to like the activities and how quiet it was compared to other resorts we have been to. The grounds and kids play area were great. Little shop on the hotel had lots of useful things but there's lots of shops in Alvor and it's worth the walk down as its a beautiful place. We hope to be back sometime.

Vera Walsh

Spotless clean. Staff extremely friendly and helpful. Food variety good. Lots of beautiful fish dishes. Love the fact that they have adults only restaurant which we really enjoyed

Linda Biggin

We are here at the moment, having been here previously more than twice a year and been happy with the room we were allocated, but not this time. I feel we were given one of the smallest rooms available, when asked to change was told fully booked. I know that is not true as I was very observant of available empty rooms during our stay.The room was very dingy and dark and dissapointing, we are used to better.Having said that it was nice to see some of the same staff still there . They were so friendly to us and the food was always lovely, but not always hot. The kebabs are to die for.The cleanliness is so good here cannot fault anything at all apart from our room. My husband is disabled and would like to see walk in showers in some of the rooms.

John Wright

This is not a 4star hotel. Very limited food offer in restaurant same most days . No pool tables no real games room . Indoor pool u have to pay extra bd kids can only use between 6 and 7pm . Limited drinks menu. When we stay there was a booking with over 600 kids in a football tournament who took over hotel. Very noisy here everything from floor above and corridor. Entertainment is prob the worst ever seen in a hotel . Staff do nothing when u raise a complaint. Lovely area shocking hotel. We won't be back

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Charmaine Williams

The rooms need fixing up and a bit of paint their was mould near the air condition ants in the room on the cups in the room so we could not drink from them and thread coming out of the bed sheets hole in the cover. The sevice was good there was always staff at the desk to help you. Entertainment was great loved it the day and evening. Good Location it’s near where you can walk to shops or have lunch or dinner out or go out in the evening to have a drink

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Helen Wilson

We started coming to Kos in 1996. We still come back. In 2020 the hotel we usually stay at closed so we came here. We have returned three times and all I can say is it is what a fantastic place. The animation team are fantastic. The bar staff fantastic. The Maids kept our room spotless and the receptionists are so polite and helpful. The bus into town is punctual and very handy I will dare yogi to .not be impressed with the whole hotel. Ultra clean, food is so Good and drinks are great. Tonight the show put on was the best and I would recommend anyone comes to this beautiful place and enjoys their holiday. I wish we could stay longer. Two weeks of pure happiness and fun. Thank you thank you for the best time again.

Emma Maria

Positives first We were in a suite with an upstairs downstairs and it was immaculate, cleaned everyday and the air con worked fab. The view was just beautiful and we got to hear the entertainment at night from our balcony watching the sunset. There was a whole variety of food for breakfast lunch and dinner which meant most days the kids and adults were happy. Drinks are good measures 😂 too good maybe haha. The animator team are just awesome! My 4yr old son can be very challenging and they kept him entertained no problem, he fell in love with Miguel and Kevin and was so sad to leave them!! I'll be singing the sunshine song for the foreseeable! Plenty shaded areas for the kids, lots of shallow kids pools and snacks ice cream served throughout the day for them. The staff can never do enough for you apart from the old grumpy man who serves on the bar at the animator pool! Which brings us onto the negatives .... this man is so rude and grumpy it actually made us switch what pool we sat at because no one wanted to ask him for drinks, he huffed and puffed at us every time we asked for a drink, and God forbid you ask him if he was having a cigarette! I got my drinks slammed on the bar! The hotel shop is quite expensive but we found the shop down by the beach to be much more affordable so started using that. The drinks machines kept going out of order so had to walk up and down the dining room to find one that worked. But honestly they are the only negatives I could pick out of our 2weeks there. All in all it was a fabulous resort and we will most definitely be back!

Michał Gie

my biggest complaint about the hotel is one. it is generally dirty and you can see that the hotel needs renovation. a lot of flies in the restaurant, tables stick from dirt. ants in the rooms. traditional and Chinese food is good, other dishes especially the imitations of European average.

D

Fantastic far surpassed our expectations 99% of staff so friendly and hard working. Great facilities Thank you all for a lovely 10 days. Room 1843

lennart Langels

The hotel is far away from everything and the service at the reception is not good. Only some of them can speak English and they how can speak English doesn't speak well. The service at the reception is not so well the information is not clear, sometimes incorrect and not at the acutall stand of time. The service at the restaurant is okay mostly the waiters are fast to take the dishes but it's quite normal that some people can't eat when they want because there are no seats left. The pools aren't heated and at a temperature around 15°C (the lake is warmer than the pools).

Nonso Ogbuaku-Osondu

Hotel room wasn’t clean - a lot of scum and mildew on toilet and shower surfaces. If you’re doing All inclusive - save your coin . Limited food options. Food was tasteless and bland. Snack bar was limited in options. The timings of the breakfast, lunch and dinner was disappointing. Especially as food options were inevitably tasteless and repetitive. The drinks were alright. The hotel pool was small for the size of the hotel. The sun lounges were already reserved from breakfast even though people weren’t supposed to do that. The staff hospitality was a hit and miss. Partly as most of them did not understand English to a proficient degree to communicate well . Even those who said they understood English. I guess, it was enjoyable for children as they had some fun activities for kids and senior citizens. Overall , my 9 days was sub-par and I personally wouldn’t advise my loved ones to come here even if it were free.

Shirley

Second time at this hotel and will definitely be booking up again soon. Hotel clean food is good waiting staff are brilliant. But what makes this extra special are the entertainment staff who work long hours day and night they chat with everyone keep kids and adults amused with fun and games through the day and then put shows on at night.Big shout out to all of them and can't wait to be back xx

Mags Chakahwata

We had a fantastic time at Allegro. Breakfast was great. We ate out for lunch and dinner as we were out exploring the beautiful Agadir. We had a really good, caring and very knowledgeable driver Momo! He is the best and would recommend him 100 times over! My niece loved the pool area and the activities run by Bravo! Bravo to Bravo💃🏾 Cleaning of the rooms and balcony area definitely needs attention. We had 3 days without a net curtain despite asking for one many times. It will be great to have a kettle in the rooms. Overall we had a great time and will definitely go back.

Arturs Smirnovs

Holiday was absolutely lovely, very friendly staff, clean rooms, food is always fresh and tasty. The Entertainment team was absolute stars, they never leave anyone aside,every day new competitions, lovely program all smiling and full of energy. Best team so far if I compare to other holidays. Wish you all the best!

Ellis Throupe

Excellent service from all staff but especially the animation team. They go above and beyond to make your holiday enjoyable providing many activities during the day and personally interacting with people on holiday. Would definitely recommend. Food is also very good quality just not the best if your a fussy eater

Sanja S

Fantastic Stay with Exceptional Service! I recently stayed at this hotel, and I can't recommend it enough! The food was absolutely amazing, with a wide variety of delicious options to choose from each day. Every meal felt like a culinary adventure, with fresh ingredients and beautifully presented dishes. The cleanliness of the hotel was impeccable. The rooms were spotless, and the housekeeping staff did an incredible job of maintaining a high standard throughout our stay. The entire property was well-maintained, creating a comfortable and inviting atmosphere. However, what really made our stay unforgettable was the animation team. They were full of energy, enthusiasm, and creativity, making sure that guests of all ages had an incredible time. From morning activities to evening entertainment, the team went above and beyond to keep everyone engaged and entertained. Their passion and dedication truly set this hotel apart! Overall, it was an outstanding experience, and I can't wait to return. If you're looking for a hotel with great food, spotless facilities, and a top-notch animation team, this is the place to be!

Melissa Walter

Had a great time! Animation team is fabulous! EDIT: The animation team will hound you to leave a 5 star review and wait with you so they can take a picture once you've completed it. The animation team will also not stop trying to get you to take part in the hotels activities (zumba, step class, etc) throughout the day - I just wanted to relax with my friends and the constant interruptions through the week were a little frustrating. They also do review nights at the hotel where they go all out and it is good but will refuse to serve you drinks until you've left a 5 star review. The hotel was really nice and I enjoyed my stay, the dolphin trip you can book was great we saw lots of dolphins. I have removed 1 star from my original review because of the points above. I also think it's worth saying that the drinks are poured very freely so be careful they are STRONG! The food was very good! New food in the buffet everyday - There was a lot of flies in the buffet and in the snack bar, not necessarily the hotels fault but worth noting.

Josh McCleary

Great entertainment and good food. Cleaners are great and give great service and good towel statues. Lots of activities to do for a cheap price (£20-£50). Animation team give great mini discos for kids and live shows at night, fun filled aqua gym and water polo of a day time. Would recommend

Lesley Stigling

"I had an amazing experience at this hotel! Every aspect of my stay was top-notch, from the delicious food options that catered to all tastes, to the live music that added a perfect atmosphere. The pool area was pristine, providing a fantastic place to relax, and the facilities overall were outstanding. With a stunning beach just steps away, the location was ideal, making it easy to enjoy both the hotel’s amenities and the natural surroundings. The bedrooms were spacious, comfortable, and beautifully designed. I couldn’t have asked for a better stay – truly a high-star experience in every way!"

Ali Shelton

Lovely hotel, brilliant country, everyone smiles! In particular the animation team are so friendly and have a great variety of activities, especially Ramos! If you get to meet him ask him to do card tricks! There’s a great variety of dishes in the restaurant daily, something for all tastes, but if you really cannot find something that suits you the chefs will prepare something else. Drinks service to the table for lunch and dinner instead of the typical bun fight at the beer or taps as with some all-inclusive locations. Would recommend this hotel and location.