May Half Term Holidays

Sophie Adams

Thankfully we stayed in the globalales opposite. On our last day we was given a courtesy room to have a quick shower and freshen up before heading to the airport. This room was in said hotel, my god I was thankful that we were staying in the hotel opposite. The room was dated, stained carpets and walls. The bathroom was dingy and to top it off there was human faeces in the plug hole of the shower. My partner went downstairs to report it. The guy behind reception didn’t have a lot to say and gave us a key to another room, on the way to that room there was bin bags of rubbish in the hallway. We are thankful for being given a courtesy room however we expect to not have faeces in the shower, pretty basic request if you ask me.

Megan Palmer

Arriving at globales playa santa ponsa was quite a shock, we have used other globales hotels as a family and individually for years and this hotel conpletley let's the chain down. The rooms we were given were a disgrace. Smelly, dirty and mouldy with loose light fittings and stained walls. We instantly went to reception where we were not respected or listened to fairly, it felt as though the staff and manager knew exactly the state of the rooms and were ashamed to agree. Due to my dad's poor health and other room having an infant we gave up our room to sleep on the sofa in the reception as the problem was just never solved. Leaving the first night an absolute nightmare for us all. The following day after alot of upset and persistence we were all given new rooms, cleaner and with better facilities but still in need of a basic renovation, much like the rest of the hotel. After a horror 24 hours we were adamant to enjoy our holiday, waiting a year for my Dad to be well enough to travel. The dining areas (split over 3 hotels) were clean and organised with a good range of food, we enjoyed the pool and games and the entertainment staff's friendly and welcoming attitudes. Santa Ponsa and the surrounding areas did not disappoint, lots to do and beautiful beaches. Safe to say we will not be returning to this hotel and I will be hasty to use Globales again, sadly. The fact this hotel is a 3 star is beyond me, my only words of advice would be find somewhere else to stay as this hotel really is on its last legs.

Amanda Griffin

Visited for 11 nights 20th-31st May 2024, with my partner and 2 year old boy. We had an amazing stay. Service is 10 out of 10 all very hard working people. Entertainment, bar, dinning and cleaning staff are exceptional. We were all inclusive and always found an option to eat especially with a picky 2 year old. I loved the fact it was quieter as we had our little boy with us. Evening and day entertainment was excellent. Unfortunately the time we visited was quiet so kids club hadn't started but evening entertainment kidies disco was enought for him and he really enjoyed dancing with the team. Breakfast and dinner have great selection, You have the option of lunch from the hotel next door which always had something if it was snack bar or restaurant. Only down fall was the shower size but very manageable all the same and no fridge in rooms but we bought a cool box so that sorted that. I am looking forward to booking again for next year. To all the staff thank you for an amazing family holiday.

Gavin Hardman

Rooms basic but functional. Bathroom tiny and our shower sprayed more onto the wall than on us when having a shower. The shower head was broken. Apart from that there isnt anything to complain about. It was kept clean, the food was good and varied apart from breakfast which was the same every day. I would have liked them to have omellettes or pancakes or churros to mix it up a little. Location was great, only a couple of mins walk to the beach and a couple more mins to the bars at night. It was in a quiet spot so close to nightlife but there was no noise from the bars when at the hotel. I would stay here again.

Nikola Kubečková

We stayed in this hotel for a week. For us it was a beautiful holiday. Thank you for everything. Especially thanks to everyone at the bar. They made for us drinks with less alcohol because it was too hard for us. 😁👍 Hopefully we will arrive again.

Elaine Clarke

Flies on food not covered up! Lift number 2 had fresh blood on its wall for 3 days until I told reception...so they're not being cleaned every day. Only 1 chair on the balcony...got another 3days later after complaining twice daily! Not enough cups at breakfast.. people walking round looking and staff not very interested. On the other hand... Reception staff were very helpful and polite. The main area of the hotel looks lovely with all the greenery. Lifts were all working as far as I know. Pool is large but area not big enough for all the sunbeds.

Lisa Marsden

We came for a friends birthday 11 ladies. The hotel was absolutely beautiful, clean, friendly staff, great terrace bar ! Pool is beautiful too and no problems with getting a sun bed. The area itself is great - far enough from the strip so not to hear the partying but close enough to walk or a short taxi ride to the night life! The night life is brilliant. Look, it’s not luxoury but it’s certainly not bad at all it’s so much fun ! We were so worried about pick pockets and mugging and dodgy people in the clubs but saw none of that. Honestly had the best time !!

James Withers

Reception is very nice, and the service was good. Sofa's very grubby. The rooms are in need of updating and worn, but the size was ok, and they were quite clean. Air con poor Sounds like needs a service. Vid attached for the sound Restaurant food was quite good and reasonably selection but not enough for me to eat there 5 night in a row. Pool area quality A 3.5 star hotel. 4 star if the rooms were updated

michelle l

I love to go to Hotel melia benidorm. Very lovely hotel. Very spacious. Amazing pool area that looks beautiful all lit up at night. Amazing views from the rooms which have a very spacious balcony. The hotel has very nice facilities. I didn't use the restaurant this time round, but it can be very busy. I loved going into the cafe bar at night with my family. They have a lovely group of servers in there who are definitely an asset to the hotel: Fernando, Jose, Lydia, and the other lovely girl who was serving who we unfortunately didn't catch her name but they are all so friendly and make it a very friendly environment for any patrons coming into the bar. People from all over the world frequent this hotel, which adds to the appeal.

Mark Nelson

Stayed here earlier this month for four nights. Arrived at midnight and despite there being 4 members of staff on Reception and only a small amount of people checking in, it was a nightmare! Never have I ever known a slower check in process and I'm still unsure as to why it took so long?! We were on the 16th floor so the view was great - rooms were okay - definitely not representative of a four star! Rooms were cleaned every day we were there which was really good. We were bed and breakfast but only had breakfast the one time as the amount of flies I noticed on the food that wasn't covered up was ridiculous and put me right off from eating there so we had breakfast out the following days. Hotel is in a good location as it's away from all of the noise but it's close enough to walk into should that be your preference. Lounge area in reception with all of the sofa's in is very tired - the state of some (if not all) absolutely warrants them being binned and replaced! Wouldn't stay here again if we did go back to Benidorm as there are much better hotels with the same star rating that look much better!

Richard Whinn

Great value, spacious rooms, excellent service and friendly staff throughout!! Very helpful reception staff. Great location for short transfer from airport Food very good and lots of choice especially for an all inclusive. Entertainment could do with a review and improvement Nice pool area and plenty of sun loungers / space. Would return and recommend

Hannah Rowles

Just got back from a 4 night stay. The rooms are dated but the beds are comfy, clean and have what you need. The food was lovely (hot if you get there when it opens) paella every lunch and fresh prawns one evening. A different selection of meats each day. The vegetarian options were also very nice. The beer was good as was the sangria. The hotel was busy but still quiet enough to be able to easily get a sunbed. The entertainment was good and the staff were friendly. No complaints at all and would definitely return. As for the reviews regarding flies - yes there was flies (not swarms) but you cant help nature.

Юлия Лаптева

This is our second time at this hotel this year. The rooms are huge, the beds are very comfortable, it is clean and spacious. The cleaning is regular. The food is very tasty, you will not go hungry, fish, meat, vegetables and fruits. Food for every taste. The animation is great. The animation team is great! I would especially like to mention Gabriella❤️❤️❤️, she is very cool, she loves children, people and her job, she is very cheerful and kind, she leaves no one without attention. The hotel staff is very polite, good people work here. Thank you all very much!!!

Billy Hendrie

Absolutely amazing hotel. Very hard working staff in restaurant. Housekeeping. Piano bar pool bar reception well done to you all. Always helpfool never seen any staff where ever we went doing nothing always busy pool staff done excellent keeping all areas clean and tidy. Food exceptional lots to choose from staff worked non stop cleaning tables ready for the next guests well done to the chefs in front of house and the chefs in the kitchens housekeeping staff you were brilliant reception staff thank you for all your help especially Maria who is a credit to front house staff incredible. Definitely coming back hopefully in November,

Josh Bradley

Very clean. The staff were excellent - very friendly, attentive, and helpful. We only ate breakfast at the hotel - lots of options and all well prepared. Beds were comfortable, the air-conditioning is a lifesaver and says on throughout the day/night without the room card in the little slot. Rooms were serviced every other day (perfect) although they didn't change towels until the 2nd service (even though we put them in the bath as requested) but not a huge deal, everything else was kept very clean :) In all, very happy 💕

Ana-Maria Săcară

From the beginning, very far from the airport (2 hours by car) and far from being a 5 star hotel... We stayed in the old building, so everything is quite worn out or outdated. The elevators seem newer but look cheap and tacky and are really small. More important aspects would be the really thin walls and balcony door. We could hear all our neighbours and the loud music from outside until falling asleep. After the party is done or earlier in the morning, you can hear the traffic from the nearby highway through the closed balcony door. The staff try to be nice but are quite dismissive, also they hardly speak English. The food was ok, better than other places in Turkey we've been. The beach is very close to the hotel, there's a neat passage under the highway that gets you directly there. The shore is rocky and the sand is rough, so better wear water shoes. We couldn't enjoy the beach much because there were always high waves. Overall, not worth the money and we wouldn't recommend this stay.

Kacey B2001

Me and my partner visited for 6 days. We arrived late and were greeted with a warm welcome a staff member helped us to our room and then told us there is a late supper on which we are welcome to go to. The pools were all amazing and some fun games around the pool with the animation team such as water polo and water gym. All the staff were super friendly even tho there was a slight language barrier as we are English and they were mainly German or Turkish. The beach has a lovely set up with a cute swing to take great sunset photos on. Multiple bars to get drinks from and one that is even open till 2am. The evening entertainment was brilliant. They had different acts on each night. The hotel is fairly dated but looks nice for how old it is LOVE the lobby and the rooms are good size and the house keeper comes round every day to stock up and replenish the fridge. The shops on site were great and we have definitely gone away with our moneys worth. Good information In main lobby of things you can do outside the hotel. The only issue we had was the food. We are not really picky eaters but some of the food was not great. Allot of the meat was very fatty and not nice. There needs to be more signs telling you what is what on the all you can eat buffet as if you had an allergy to something especially on the salad bar it has no signs to say what it is. The food did seem to get better as our week went on but I do think the food needs a big improvement as most of the time it was either cold or bland. All round great hotel worth the money and would definitely come back again.

dan macca

If you want a nice friendly 5* hotel This is not the place for you tiles missing from the swimming pool floor,plastic plimps broken around the pool a few staff members really rude. No real first aid to speak of. Will not be going back. I'm only giving an honest view take it or leave it.

Wiecher Van Der Laan

The hotel and the rooms are clean and come with good beds and excellent showers. İt’s all a bit dated though. Since one spends most of the time outside that didn’t disturb me much. It’s and all-inclusive hotel with ample restautants and bars. The overall quality of the food was good, as was the variety. The beer was good, the wine undrinkable. What I really disliked were guests who apparently thought that the drinks and food provided by the hotel was the last food on earth. Food was piled so high on their plates that there was eternal snow on top of it. The concept of sharing and behaving normally seemed to be lost on them. I also did not like the absent-minded zombies with watery eyes at eleven in the morning trudging continuously from beachbed to bar and back holding as many beer glasses as they could at every beer run. But hey, that’s me!

Eman Omar

Food is perfect. As a vegetarian I found a wide range of vegetarian dishes which were very delicious . Kids activities are pretty. I just didn’t like the bathroom. Water flow is very bad and toilet paper quality is extremely bad. Otherwise,everything is great .

Double A

We had a 4 night stay at this hotel in Oct 2024. Everything went well from customer service, pools, entertainment and the remaining facilities available to us. The only aspect which lets the resort down slightly is the food. Plenty of options available but in my opinion it was low on quality. Positives were the spacious and modern rooms, spa and wellness centre has some great people there, beach wasn’t too far away, cleaners can be seen all the time, pools and entertainment were good too.

Aanchal Oswal

We had a stay for 4 days, the property had a nice vibe along with the room. The issue we faced was with the housekeeping the other day. I have a 10 months old baby. Except the bed ,, The entire room, its floor wasn’t cleaned at all. Used napkins weren’t picked up and after complaining at the reception , they said “the staff is like that only” showing no signs to help. The major issue was not having options for vegetarian food. People can’t survive only with 2 options for vegetarian food (especially after paying so much where food is inclusive). The staff isn’t that friendly here as compared to other hotels that I visited in Istanbul and cappadocia

Margaret Wood

Do NOT bother staying at this hotel. Toilet and shower stunk for the entire week-stay and when we told them, a cleaner came in and sprayed air freshener down the drains and left. Majority of the hotel speak very little English which was quite unbelievable considering they’re located in the middle of tourism and having advertised as being able to speak English. No communication of what the hotel had to offer, where pick up and drop off points were. Had to figure out everything ourselves. Reception were very blunt and rude, no help at all. Towels always had stains. Food was horrendous, half of it was just salad, no flavour, chicken wasn’t properly cooked. We left behind a valuable item which never left the room, checked all our luggage as soon as we realised, rang them and said nothing was there. Find that hard to believe. On the plus side, had good variety of drinks at the bar throughout the day. Pool had nice views. The rooms were nice and spacious, clean and the location had convenience, located near shops and beach. Overall, the service and food was a downside and would not recommend this hotel

Natasha Hamilton

I spent 5 days at this resort, and it was a great holiday. The rooms are absolutely beautiful. The decor is one of the nicest I've seen. It's a big hotel with friendly staff although not all staff speak English but for us it wasn't an issue. The food was a bit repetitive, and breakfast wasn't up to standard at all (who serves fries for breakfast) they have an outside cooking station but each night the chicken was pink so we avoided it. There isn't much in terms of table service, and it's quicker to go to the bar to grab a drink at meal times. It's hard to go hungry as they serve food multiple times within their summer concept. Pools are fabulous, and they have a good amount of sun loungers. Their private beach is phenomenal. This hotel has a great location for all the shops and steak house and taxis are at the bottom of the road. All in all, I would definitely stay again.

Pooya Masoudi

We had good stay overall. Bur our room could be cleaner. Location of the hotel was not bad also wasn’t so good. Good point was there is a shuttle to the their own beach every 30mins. Foods were ok, there were fresh orange juice available at the dinner. 👍 Best part of the hotel was the aqua park. We enjoy it a lot, but don't expect to spend a whole day there. Price were a little bit high.

Abi Lee

For the price we paid we were pleasantly surprised with Sunshine Holiday Resort Hotel after seeing previous reviews. It is definitely a 'you get what you pay for' place and we were happy enough. All staff were extremely friendly and showed great service throughout our stay, going above and beyond. The food was just standard all inclusive food really. We always found something we could eat. They did a nice all inclusive cocktail.. just ask for the special cocktail! They did put rather a big amount of vodka in so do be careful 😉. Rooms and some areas could do with a bit of an update (ours had a leaky shower and the balcony doors didnt fully lock) but it wasn't anything too major, we were only there to sleep in the rooms and wash so it didn't matter to us much. The pool area was good. The location, although seeming far out was only around £4 to Hisarono and the hotel had daily shuttle buses at 11am til 4pm to go to the beach, with several little beaches just a short walk along. Overall we really enjoyed our stay at Sunshine Holiday Resort.

Nick

Wonderful hotel, great staff and a beautiful location. Stayed here for a week with family. Can't fault it. The food is excellent and there's always a good amount of choice. But as they cater for many nationalities, especially Turkish, don't expect a full English and shepherd's pie. The spicy breakfast scramble they served was a revelation! The staff were all terrific! Friendly, helpful and fun. I will add that we're a very polite family and thanked them each time they cleared a plate and joked about with them too. The location is away from the hustle and bustle and set at the foot of the mountains. The view from the pool is incredible. However it's only a 10-15 minute walk to the main street where buses run every 10 minutes. Last but definitely not least Sara the receptionist. She was so incredibly helpful and her English is excellent. Anytime there was an issue Sara made sure it was quickly resolved and always followed up. One night our 6 month old daughter soiled the blanket and I had to ask for a replacement. 10 minutes later Sara phoned the room to see if we had it yet. We didn't and she promised to get it sorted asap. A few minutes later the blanket arrived and 5 minutes after that Sara phoned again to make sure it was done and to see if we needed anything else. Absolutely wonderful service, I wasn't that well looked after in Vegas. I have read some of the negative reviews, I would say if you aren't the type to let a few small things ruin your entire holiday then you'll love it here. And if you are the type where one bad thing ruins everything for you then you probably won't be happy anywhere.

Veselina Torcheva

Unforgettable Stay with Stunning Views and Exceptional Hospitality at Sunshine Holiday Resort We had an exceptional stay at Sunshine Holiday Resort. Everything was wonderful, and the staff were incredibly attentive and always ready to assist. The housekeeping team was very kind and worked diligently. The room was spotless, and the pillows seemed brand new. We enjoyed the best 7 nights, and even after checking out, we were allowed to stay for an additional 8 hours until our flight, with full access to food and drinks as usual. The food in the restaurant was delicious and varied, thanks to the excellent work of the restaurant staff and chefs. The hotel offers uniquely beautiful views, with stunning mountains and incredible sunsets that made our stay even more memorable. Special thanks to the restaurant manager Muhammad (Mehmet). Additional gratitude to Ozzy, who was always around to help whenever needed. And thanks to Serjey for his kind attitude and care towards the guests. Your exceptional hospitality made our stay unforgettable. We will always remember you and hope to see you again next year!

Sophie Rolfe

Just got home after a week’s, all inclusive stay at sunshine holiday resort (which is rated a 4 star hotel). We booked through ‘On The Beach’ & flew with ‘Sunshine Express’. Not going to lie but after I’d booked I was really nervous as I came across some worrying reviews (we’ve always holidayed at least 4, if not 5 star). Anyway here’s my honest review, along with a few tips: -Yes the room was on the small side & pretty basic (we had a standard room). The room could do with a bit of an update but it was kept clean, so we were happy. Bed sheets could have been bigger & the pop up bed wasn’t ideal for a 5ft 8”, 13yr old boy, but he never complained. -Reception area, pool side, restaurant & the grounds were all kept clean & tidy & were in good condition from what we saw. My only criticism would be the fact the slide wasn’t open much. -The staff we dealt with were all A*, so no complaints there. They literally can’t do enough for you & are always happy to help! We had no issues with communication. Weysi, who worked in the restaurant was absolutely amazing. He’s always so happy & working hard to make sure guests are too. The man in the shop was really helpful as well. If he didn’t have what we wanted, then he made sure to get it in for us asap! -We were pleasantly surprised by the food, it all tasted good & we had no issues, other than maybe breakfast could of had a bit more variety on offer (there were a lot of eggs). Enjoyed the drinks & cocktails on offer. -Highly recommend Murat who runs the spa. We had an amazing experience & his staff are brilliant too (you can tell they have a lot of experience). Even if you get the ‘Basic Monty’, it’s excellent value for money & helps prepare your skin for the sun. -The entertainment was good, although the timings of things were a bit off (often things started much later than advertised). I feel like the entertainment could start a bit earlier in the evening & the stone seating area isn’t ideal & can get uncomfortable. It would be much better if they provided table and chairs but instead we used the sun lounger covers as cushions, so wasn’t too bad. The area itself isn’t that big & can get packed, so get there early if you want to actually see what’s going on! The fire show & acrobatics is what we enjoyed the most. -Get up early if you want to guarantee sun loungers & parasols! Some days were a struggle but other days not so much (but better to be safe than sorry). Probably not so bad out of season & we did always manage to get some in the end. -We booked all our excursions through Ismail who was our rep (everything we booked wasn’t too far from the hotel). Ismail is a great, honest & down to earth guy, who doesn’t rip you off. He goes above & beyond to help you & even sorted us out a dongle for a reasonable price (WiFi at the hotel isn’t great). We had a fantastic time on the jeep safari (highly recommend-although there’s a few extras not included in the price, so bring money), water park was also great & we enjoyed a trip to the beach & the market (bring plenty of spending money for that 🤣🙈). -We were a bit annoyed that ‘On The Beach’ advertised the hotel as having a gym but on arrival we were told it wasn’t open this season. Overall we had a fantastic time & would say the holiday was good value for money. We may have been lucky with our room, as I did speak to another couple who had problems with their air-con. However, after raising this with staff, they were promptly moved (they are very accommodating when you are polite). We would definitely like to return one day and would also like to say a big thank you to ‘Sunshine Holiday Resort’ for helping us create some unforgettable memories.

Prince Okendo

This was a horrendous hotel experience and it turned me off. Firstly, my family and I paid for a private coach to bring us to the hotel. After two hours from Dalam airport to the hotel, we entered the reception expecting to be greeted with a respectable and high quality establishment but we're greeted with a hotel reception that looks like it hasn't been updated for years; like it's from the 60's. Secondly, the food was not worth it. Every single day, it was the same food in the same place and there was nothing unique. It was so monotonous that I can tell U exactly what I ate for every meal of the day. Every day was Schnitzel, chips and some plain pasta. It was monotonous and extremely boring. Thirdly, the rooms were an absolute disgrace. The beds were filthy and the base was covered in some sort of brown marks (from what, I don't know). The room (I was in 6410) was an absolute filthy palace, like it was from a Brazilian prison. The showerhead was broken and was spraying the random directions, the drains in the shower stunk like a very horrid concoction; so difficult to describe but it stank and it wasn't natural, the room constantly had bugs and little critters. Furthermore, the stairs were stained and looked like they were never ONCE cleaned in a hundred years. There are so many things abt the rooms including the way the top of the room was angled at a slant so that everytime me or my family woke up, we would hit our heads. Fourthly, the lack of activities made the place so boring in comparison to other hotels I've stayed in. The activities were the same, use the pool... And that was it. Yeah there was a bar, but the drinks there were mid at best (if we ignore the fact it was mainly coke and horrible tasting coffee there). Fivethly, the hotel was far too distant from the local markets and store so I couldn't even exit the place and have fun looking around. Oh and the AC'S here weren't working AT ALL. In conclusion, this hotel is horrible and is only good for people who love cheap and crappy. These idiots also demanded we PAY £2 FOR THE SAFE A DAY. FOR THE LITERAL SAFE. WE DIDN'T PAY

Tom bromley

Review of Hotel Rio Blanca I recently stayed at Hotel Rio Blanca, and it was a fantastic experience! The rooms are beautifully designed, spacious, and very comfortable, making it a perfect choice for families. The hotel has a welcoming atmosphere that truly makes you feel at home. The staff deserves special mention; they are incredibly friendly and attentive, always ready to assist with a smile. Their hospitality really stood out and made our stay even more enjoyable. With its family-friendly amenities and great service, Hotel Rio Blanca is definitely a place I would recommend for anyone looking for a relaxing getaway. I can’t wait to return!

Kailin Cao

It’s a great hotel to stay in. The food was yummy, with lots of options to choose from. You could eat whatever you wanted to have. The pool was a bit cold but I got used to it very quickly. There was even a pool bar next to it! They also had deckchairs to lie down on, with straw-made umbrellas for shade. The room was good and there was a tv for us to use. The bed in the main bedroom was very big (it could fit 3 people on it) and there was a pull-out sofa to fit another 2 people. There was also a tennis court and a football court. The hotel had its own theatre and the performances were amazing! The actors were all very talented and we enjoyed it!

Natasha B

We did a Sunday - Thursday in Sept. We don’t have a bad word to say. The room was amazing, the bathroom with the open roof was cool! The food was varied each night, they had staple foods but a different variety each day of other bits. All inclusive drinks were perfect. (Only recommendation is maybe a few extra cocktails to be on the list). Entertainment was great and the evening atmosphere on the terrace was lovely. Local shops and other bits to explore are a very short walk from the hotel. Pool and space around it is so big that there was never an issue getting a sunbed. Highly recommend this hotel - shout out to Estafany at the bar and David! You may also see the local hotel cats when walking around the complex Would definitely come again and thanks to the hotel / staff for making our stay so enjoyable!

Nikki Moseley

we checked in then we were left to find our own room whilst carrying our own cases! never ever had this in years of traveling. rooms dirty, mirrors, cupboard grout is disgusting. miles away from anywhere staff no help whatsoever. food is tasteless, great for kids with pasta pizza and chips but for everyone else tough.

Marija Spasojevic

Loved our holiday there. The food was good - nothing special but good enough and you always have other options as the hotel is close by other restaurants/bars. It was super quiet and relaxed. Our rooms were cleaned every day, the pools were fun for the kids. I’d go there again and my kids mention it every time we think about holidays.

Vikce

Hotel is amazing, service is really good very helpful people everywhere. Was absolute pleasure to be here. Lifeguards in the water park everywhere safe for kids. Lovely place to stay on holiday. Good room service. Amazing food and a la carte restaurant.

Chiticariu Laura

Incredible, I stayed for 2 weeks and the experience was nothing short of amazing. Great service, very kind staff, good food, fun artistic moments, good drinks, at least the cocktails, I loved all of them. I went to the Japanese restaurant during the stay, as well as the Mongolian one and both were very nice, the food was incredible and it was a nice experience. 10/10 from me. The only downside, which is just my preference, is that the beach is very big and most of the day the water is very far away, however there is a place where the water is deeper and we went snorkeling there a ton, we had an absolute blast! Otherwise the beach was very clean and nicely decorated. The slides are really fun, I tried almost all of them, I couldn't catch one open because it would be open only for like 20 min at 10 AM and we were having breakfast at that time so we missed it every time, but the others were super fun, the waves pool too was fun, the only downside with this area was that, except for the slides, the waves for the wave pool would only be running twice a day for 30 min, once in the morning and once in the afternoon, same for the river area, otherwise both were fun. On the closing note I will mention the reception and bar area being truly breathtaking, it has many statues and paintings on the wall, very comfortable couches and armchairs. We were taken aback by how stunning it was.

Ola Śmigiel

Really great hotel, our first time in Egypt and definitely not the last. The room was really spacious and well equipped with great air conditioner, comfortable beds and big bathroom. The food was delicious and there was a really great variety of food so everyone could find something for themselves. The animation team did a very good job at all hours of the day, they were really helpful and nice and provided everyone with entertainment so there wasn’t any boring moment during day and night. In conclusion, it’s an amazing hotel that we definitely recommend and will definitely visit again.

Сергей Пыров

This was our second time visiting your hotel. First was for business, second for pleasure. The facility is lovely with beautiful architecture and detail. The staff was courteous, the activities are amazing. The hotel honored my request for a high floor, but instead of overlooking the pool, we overlooked the rear of the hotel. We highly recommend Titanic palace for both business and pleasure with family. Although the hotel is geared more towards adults, the new addition with pool makes it a bit more kid friendly.

Rachael Cooke

Excellent hotel, came last September and liked it so much brought our 20 and 17 year old girls. Staff friendly, food excellent, water park great fun for all ages. Go in the morning as it’s quiet and you can go on lots of rides whilst heat is low. Lots of choices with the swimming pools. Great entertainment for all ages. Beach party for the youngsters and nice live singing for us older guests.

Michal Lushi

We had an exceptional stay at this lovely hotel! The dining options were impressively diverse, featuring a wide variety of meats, fish, side dishes, vegetables, fruits, desserts, and delicious ice cream. The restaurant, with its cozy atmosphere and stunning sea view, was a highlight of our experience. Access to the beach is very convenient, The beach area was pleasant, with sun-beds available. The hotel maintained two beautiful pools, both featuring a lively atmosphere with music and breathtaking views. There’s also a designated shallow area for children, along with a gaming room to keep them entertained. The staff was friendly and engaging, providing excellent service - multilingual, speaking German, French, and English. They were incredibly welcoming, always smiling, and eager to assist in any way. Overall, we had an amazing time and highly recommend this hotel for anyone looking for a fantastic all-inclusive experience!

Aleksandra Pa

I spend 9 days with my family on all inclusive. The hotel was very nice and spacious. The food was good and the service was also very nice. The choice of food and drinks was impeccable. A big plus is the sunbeds on the beach and a small bar, a very nice way to spend time. The downside is that most of the activities were conducted in French and not always translated. The hotel is generally worth recommending .End of season lots off sale and much more quiet. Weather 23 degrees and not much sun in that part of Create.

mrvinov

I was with my partner on a week's holiday, I definitely do not recommend this hotel if someone suffers from asthma. The entire hotel smells incredibly of chlorine, which made it hard to get out of bed in the morning plus a sore throat. I will also add that people using wheelchairs or the physically disabled will have problems getting to the hotel or moving around on its premises. Apart from that, the hotel is really nice, nice views and we got a nice room (for an additional fee of course). Hotel service at a high level so there was nothing to find fault with. Animation only in French so if someone wants to go to this hotel with children, please keep that in mind. The drinks at the bar were very weak, the wine from the restaurant was much stronger, strange. Souvenir shops at every turn are a big plus, two supermarkets right next to the hotel are also a plus. The sea is about 200 meters from the hotel, so very close. Greetings to the entire hotel staff and management! 🩵

Леа Алієва

We stayed at this hotel for a week in May. Our feelings about the vacation were mixed, but for the price, it was probably reasonable. The place is beautiful with great views, but the room was not as it appeared in the booking photos. The room cleaning was superficial: the toilet was a bit dirty, and there was hair and dust in the bathroom. However, the rooms were cleaned daily, and towels were changed daily as well. The cleaning lady was very nice and friendly. The food seemed okay at first, but with each passing day, it tasted less fresh, and later we had stomachaches. However, the waitstaff was also attentive and friendly. There weren't many activities at the hotel. There were evening shows, but only in French. The drinks at the bar were mediocre, with a strong alcohol taste. The hotel has two large pools and sun loungers, but on the beach, there often weren't enough loungers for everyone. Overall, this hotel is suitable for those who enjoy a quiet vacation and don't expect luxury.

Dzejkob VXR

I stayed for 9 nights and had a generally good experience here. Reception staff were helpful along with polite and informative . The hotel in generally nice and clean and in good aesthetic condition. There are loads of sunbeds outside in the pool area.

Rob

Everything is great about this place. We’ve not had any poor food, always plenty to choose from. The pools are great for children, always something for them to do. The restaurants are clean, staff always on hand to clear plates and tables. Bars great service. Nightlife is good for families with younger children. We’re one week into two weeks and no complaints at all.

Katherine Edward's

Just returned home after a week all inclusive. The resort isn't too bad with the facilities that kept our 5 and 6 year olds entertained. The food is very basic and the timings are very late for children, breakfast doesn't start until 8am and lunch not until 1pm. The snacks on offer throughout the day are awful, crisps in a cup and dry sandwiches if any are left. Evening entertainment is on too late and was not great. The resort is set far back from the sea so it's a good walk to a beach over rocky terrain. Its also far from any other town or coast with any shops etc. I would highly recommend renting a car if you stay here. The sofa bed we had to sleep in was so uncomfortable and noisy and both our balcony doors were broke and wouldn't lock, we informed the receptionist and was told it would be fixed but wasn't. We kept the shutters down the entire week. I would not rate this at 4 star, 3 at most.

Rachel Clarke

We have been back a week now! We had a lovely stay here the villa was lovely very spacious with everything you needed! The hotel itself was clean and the staff were very friendly and very helpful the food was good plenty of variety for everyone! If you are looking for a holiday for the little kids this place is perfect ! we were 2 adults and 1 grown up daughter so we weren't really catered for regarding the night entertainment as it is Very much for the kids (this is not a negative) but because you are out of the way from anywhere you can't really go for a walk or anything! We did take the free bus to the town for the day which was a lovely day out for shopping and the town was beautiful! My only negative is the foot paths around the villa's are awful and could really do with some maintenance I spent my time walking on the road! And also you have to pay a €200 security bond when you arrive (which wasn't a problem) but I am still waiting for my refund after a week of returning home so just be aware it's not a quick process! But all in all we had a lovely break here I don't know if I would return just simply because it really is for families with smaller children

Bhavesh Patel

Come back last week with 2 kids who loved it. Don't miss out on the foam pool party once a week. We went self catering which I'm glad because the people we spoke to said the food was not good. Try and request a villa near the Reception as the resort is BIG and can be too much for a walk if you've got little ones. Pool is great and it's a safe place to stay. Good shuttle service to corralejo twice a say and is free, BUT its about a 15 min walk to the main area once you get off the bus. The staff are great and fixed any issues we had. Enjoy

David Locke

The transfer from the airport was longer than expected. The reception staff were polite and very helpful. All inclusive food was excellent with plenty of choices, restaurant staff were very efficient. Animation staff were great (Simon needs more training) aqua gym was fun. Overall this is a great place to relax and I would recommend this resort.

M K

Not a good one in my opinion. The room was bad. AC was too hot. Rest room water had a yellow-ish color. The shower drainage was blocked. Golf car is not available to take you to your room/reception anytime you’d like to. Definitely not a 5 stars hotel.

nayera tarek

If I can give a score with a minus mark I would!!! Traumatising experience - I would never travel for tourism in Egypt and I am Egyptian!!!! I would not recommend for my worst enemies!!! For starter, no way this hotel is 5 stars, they display the 5 stars sign behind the reception counter, however it does not reflect the truth. The general state of hotel is tired and run down. In the room, the shower was broken, very tired and outdated interiors - looks like used furniture you buy from a charity shop. Talking about the service, it is attitude (take it as it is or leave it ) across the whole team. We never had a towels in the rooms despite asking for some several time and complaining to the reception. No one is willing to do anything for you as a guest. No communication skills whatsoever. The food is another thing, very basic, undercooked and you can tell they don't even have standards in this kitchen. No values for money of course, it was so bad we had to cancel the reservation 3 hours after we arrived. We made the reservation through booking - was totally misleading pictures and marketing to the verge it being freudulant-but was not allowed to leave review there as we cancelled the booking

Frankenstein

Definitely not 5 star hotel. Broken a/c in multiple rooms. Hard beds, horrible room service. You call to order food to the room and they yell on the phone repeatedly what do you want. Once You tell them they just hang up on you. This the second time in 2 days I had issues with them. You definitely get what you pay for. I would suggest staying in genenia city. Alot of things to do there. Nicer hotels with endless food and shopping options. Nana inn hotel is the center of the fun. More modern and better service!

Osama Aboreeda

This is 5 stars hotel, supposedly, but it can be 2 stars max. Everything is very bad - I could tell even before getting inside the hotel front door- a big pile of suitcases- hundreds of people in the reception- 40 mins for check in where the receptionist would start talking and then suddenly leave me and answer the phone and then leave and come back to say how can I help again. Kitchen very dirty, food for lunch very basic 0/10 quality too. Rooms are not clean, furniture very old, broken, looks like a 2nd hand furniture you buy from a charity shop. No towels - not a single one , requested towels 4 times- never arrived. Receptionist only skill is to find a way to fob you off with a smile. I've been to 3, 4 and 5 star hotels- this is no way more than 2! Photos on booking are misleading! We checked out after 1 night - I had 7 booked.

Maria Cajavilca

I don’t use to leave a reviews but I have to do it this time. I don’t understand how the resort has obtained 5 starts, actually that hotel is value not more than 2 start, horrendous food, rooms are tiny (I paid for family room, they put an double bed plus another single room and I can’t move in the room, I talked with the Mananger and reception and told me the all the rooms are the same) all furniture are dated and horrible, the towels are re wash thousands of time. I visited many countries around the world and in Sharm is my second time but this hotel is the worst that I have seen. I paid also the hotel taxi to collect to us at the airport, we wait 2 hours at the airport non body came to collect us, I called the company non body answer the phone. The air conditioner failed twice in a week. They won at the Worst and worst in the world.

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Lyndsey Watson

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Ágnes Alaitner

2024 april I spent 1 week here with my toddler. It was a nice hotel, the staff was nice and the food was great. - i stayed in double room with sea view on the 5th floor, however ,be aware that there is another hotel in front also. so my view was mainly the other hotel and sea on the right side far away and the left side a bit. But mainly i saw the other hotel. It didnt bother me much however because i didnt spend my time sitting on the balcony. But the room is facing the street so it was noisy. Im a light sleeper so wasnt ideal, but was managable. - maybe its normal, but you have to pay if you want to change room. It is 20 euro i think however i didnt change. Luggage storage is 5 euro per item. - wifi was good, but had to sign in again and again almost every day - location was good, but since its surrounded with streets, there was noise at night (mostly cars) - beach is like 5mins walk, but you have to go down quite some stairs and then back up, so its not a straight walk to the beach. Its normal in that area - stores close by

janice leembruggen

All of the staff we met were friendly and helpful. Perhaps a few more staff members would have made for a better dining room and bar service as there just wasn't t enough staff to keep on top of everything. Fruit juice and food platters would empty and weren't replenished. I found the breakfast and lunch buffet to be adequate but ate out each evening as my 15 year old is a vegetarian so the choices available were quite limited. The sun loungers were comfortable and readily available. We weren't offered pool towels and I didn't notice anywhere around the pool for picking any up but as we took our own with us this wasn't a problem. Our room didn't appear to have any accessible electrical sockets, the only place available to plug in a hairdryer or straighteners was in the shaver socket in the bathroom which worked but I don't think that it was designed to accept a converter plug. I would have expected a socket by the mirror in the bedroom but none could be found. The location of the hotel was great for us and we felt safe in the area in the evenings. The hotel supermarket is well stocked and reasonably priced. If you're looking for good value for money rather than luxury this hotel is it.

Joseph “Joe” Proud

Love this place. Been here 3+years. Rooms are gorgeous, after going through a renovation. Great selection of food for breakfast, lunch and dinner and if you go all inclusive....drinks all day....sat by the pool, sun shining, friendly staff, like-minded holidaymakers. Highly recommended

etheriel66

We are a couple but I booked a Deluxe apartment for 3 people in order to have a separate bedroom. We get a one-room apartment with 3 beds and the kitchen in the room. The apartment is on the highway side so very noisy, I don't sleep well at night. A friend booked the same hotel for him alone, he got an apartment with a separate bedroom, in a quiet location. It's incomprehensible. We asked to change apartment. EDIT. After a week and repeated requests, we were finally able to change apartments by paying an extra €30. The new apartment was much better but it was a waste of time, energy and money that ruined part of the vacation.

Bradley morton

The hotel is low budget and you get what you pay for, in need of some TLC and renovating but it's a nice building and the views from top are amazing. Our room was alright but again bog standard. Shops are nearby and lots of places to eat and the swimming pool was decent. The beach isn't far away and the bus station isn't neither to get around to different places! Overall an average place and nice staff..

Andrew Bland

Having read some of the reviews of this hotel prior to going, I thought it was just people being picky...WRONG..I should have listened..arrived here after 9pm so no food or snacks available..ok..was asked for a €20 euro deposit for towels, not beach or pool towels, but for the room, ! we went to our room which looked nothing like any photo’s we’d seen, it looked like it had been burgled.!! Plaster was peeling off in the bathroom, it didn’t look the most hygienic place, also the towels..looked like they belonged n a dog groomers...a couple of plates and tiny mugs in the ‘kitchenette’, we had to go and buy a kettle the following morning too, other small niggling problems with the room too. We asked the following morning for a room change, not a problem but had to wait till following day. Made do with next room purely for the view and it was cleaner, had to pay for tv’s in rooms too, €1 euro an hour..I’ve been all over the world and never expected to do that there... Food., breakfast is the ‘best’ meal of the day, lunch and dinner,. even if you get to the buffet first you’re lucky if it’s lukewarm, we went AI..total waste as we spent evenings eating out at extra cost to us, bar service was ok, unless you were unfortunate enough to be served by Roberto, total personality bypass, unless you happened to be female, one step away from getting the drinks thrown at you, even other staff complained about him while we were there... To be honest we couldn’t fault any staff other than him, reception staff were always helpful., but to be honest.... This place,...FIND SOMEWHERE ELSE , and it’s not 2 star, it goes by keys..

Richard Smith

After reading all the negative reviews we went with an open mind to find out for ourselves. We arrived around 8.30pm for 10 nights, and check in was easy. The reception staff were all very helpful and polite. There was a €20 deposit for the room refunded on departure. We were in room 910 which hasn't been refurbished yet but we had a sea view and the room is huge, cleaned well by the army of cleaners when it was our turn. Yes, the room does need a refurb, like cock-eyed sockets, stiff front door, the odd cracked tiles. The TV has a coin meter on it but we never used it as we had a radio when sat on the balcony. BUT, you have to remember this hotel doesn't sell itself as anything but a 2 star hotel and it was clean and everything worked as it should. The food was average to very good. In our opinion the breakfast was good, having bacon every 2 days I think it was, but english sausages and an array of other foods to choose from. The lunches beat the tea time food hands down. For lunch there was steak and chips one day for example and we tried to make a point of going for lunch when we were there. Ice cream was always available with 3 or 4 flavours on offer. The tea time selection wasn't brilliant but we always found something to eat and never went hungry. I believe this to be because a lot of people tend to go out for a meal etc on an evening due to there being no entertainment on. Bars and restaurants were nearby so only a short walk away. The bus station is 5 minutes walk away and we highly recommend using them as they are cheap as chips. The pool area was great, as we would walk out on a morning when we returned there was always sunbeds to be had. It is a great sun trap. The bar is close to the pool so not far to go for refreshments and all the barmen and women work tirelessly to keep everyone happy. In summary if you want 5 star don't book, but if you want a great value all inclusive holiday in a budget hotel that makes a great base to explore the island then this is for you, yes there are niggles, but it is an older hotel. The staff in this hotel will in my opinion bend over backwards for the guests. Just treat them as you expect to be treated. The whole experience was great for me and my wife and we will definitely be returning.

Panayota

I recently had the pleasure of staying at Rodos Maris, and I can’t speak highly enough of the experience! From the moment I arrived, I was impressed with every detail, but a few highlights truly stood out. Firstly, the food at the hotel was another memorable aspect of my stay. Each meal was delicious, with a diverse range of cuisines to try. The real stars of the culinary experience, though, were the sweets! Each dessert was like a work of art, both in presentation and taste. I found myself eagerly awaiting each meal just to try a new treat—the pastries, cakes, and chocolate delicacies were simply out of this world. The sea view was beyond breathtaking. The beach was pristine with crystal-clear waters, and the gentle waves created the most serene atmosphere. Whether lounging by the shore or taking a sunset stroll, I felt as if I’d found a slice of paradise. Lastly, a special mention to the wonderful team at the Mexican restaurant. The waitresses were so friendly and welcoming, making us feel like family from the start. Their warmth added an extra layer of enjoyment to each dining experience, making it feel truly authentic.

Miss Veroni

We stayed in the resort for 7 nights. It was our first time at this place and the welcome impression was the most disappointing. The receptionist was extremely arrogant and unhelpful. For example, she didn't inform us about things like fitness with Angie? I found this info here on Google reviews. She made a fuss to answer any question. We felt very uncomfortable and unwelcome. Another thing is that we didn't have electricity in our bungalow. So on arrival we couldn't have a shower, stayed in the dark room with not working minibar, without air-conditioning or couldn't charge our phones. It really made a really bad first impression. It took 2 full days to get to the point where the mini fridge actually started to work! Above all we also had to pay tax upon the arrival for the every day stay at the hotel. Also, our son didn't get a proper duvet just some old blanket to cover. Although we couldn't complain about the food or drinks. Those were really good. The stuff and management of the restaurants- truly 5 stars.

A. Reed

Absolutely wonderful octobee half term holiday. We had 17 family members ( 5 family units) 7 children and 10 adults. We had a mixture of family rooms and bungalows. The staff were very helpful and responsive if there was a problem. We had a beautiful room and the food was delicious. The pools were a bit cold for the kids so we spent most of our time all together on the beach. They water was warm and the bar staff very good. Sunbeds are a bit rubbish though. Great holiday would definitely go again.

Ariana Somesan

I recently had the pleasure of staying at this amazing hotel, and it exceeded all my expectations! The location is perfect—just a short walk from the beach, making it super convenient to enjoy the sun and surf every day. The rooms were spacious, clean, and well-maintained, providing a comfortable and relaxing atmosphere for our stay. One of the highlights of my experience was the incredible activities offered by the hotel. Angie, who runs several of the fitness programs, truly made our stay memorable. Every morning, we started our day with her fantastic stretching sessions, followed by yoga and other exercises that left us feeling energized and refreshed. Angie also organized daily volleyball games, which were so much fun and a great way to meet other guests. Whether you’re looking for relaxation or fun activities, this hotel offers the perfect balance. I highly recommend it and would definitely stay here again!

Ionut Dragu

Rhodes Mitsis Maris Resort offers a fantastic vacation experience. The beachfront setting is stunning, with well-maintained pools and comfortable rooms boasting great views. Dining options are varied and delicious, and the beach bar is a highlight, perfect for enjoying drinks with a view of the sea. Each evening features live music and entertainment, adding to the vibrant atmosphere. The staff are friendly and attentive, ensuring a memorable and enjoyable stay. Highly recommend for a relaxing and fun-filled getaway in Rhodes!

Aniusia DDD

Hotel Sunshine Rhodes We recently stayed at Hotel Sunshine Rhodes and had a lovely experience, which I would rate as 4 stars. The hotel boasts a fantastic location right by the beach, making it perfect for those who want to escape the busy pool area. If the pool feels too loud or crowded, you can simply step onto the beach, which is conveniently located next to it. The food overall was a highlight. Breakfast was standard—similar to what you'd find in many hotels—but I would have loved to see more local fruits included. However, lunch and dinner were exceptional. The variety was impressive, with fresh and tasty options that catered to all tastes. We especially enjoyed the Greek yoghurt dips and the dessert section, which included delicious ice cream; we indulged in them every day! We stayed in room 105, situated in the first block. While the location was great, the room itself was dated. The mattress was in need of replacement, and the shower could use a thorough deep clean. Additionally, we encountered some pesky mosquitoes. My husband suffered from the bites so severely we had to visit the pharmacy; installing a net on the balcony door would definitely help. Next time we'll know to be prepared. Despite these room issues, the staff made our stay memorable. From the cleaning ladies, who were always accommodating, to the reception team, who were incredibly patient and helpful despite the constant complaints from guests about the hotel's dated facilities, their friendliness truly stood out. Dining at the Mama Mia restaurant (part of the hotel experience included in the price of the hotel) was a mixed experience. While the food was okay, it wasn't as good as the main restaurant, and we had to ask for extra drinks. However, the desserts were delightful, and we ended up having a fun evening thanks to the company of a lovely English couple we met. The poolside snack bar was a pleasant surprise, offering great options served until 4:30 PM, which was perfect for lazy days by the water. The hotel provided plenty of activities, including darts, water aerobics, mini-golf, tennis, and more. The hotel bars offered stunning sea views, and the location is ideal, with many local markets, bars, and restaurants nearby. Plus, bus connections to Rhodes Old Town and cheap car rentals made exploring easy. I only rate it 4 stars due to the room conditions, as the photos on the website can be misleading, showcasing newer buildings instead of the existing ones. While I understand the marketing strategy, it doesn't accurately reflect the present condition and has led to this negative review and disappointment. Overall, we had a wonderful stay, returning relaxed and happy, and I would definitely consider staying here again. Just keep in mind that while it's not a luxury hotel, it has plenty of charm and benefits. I hope this review helps others in their decision-making!

Standardized Anomaly

All Inclusive hotel with very nice pool area, close to everywhere, the beach, the airport and Rhodes town. Close to the hotel is a lot of gift shops and a good, cheap car rental (Sky Rent a Car). Some rooms are a bit outdated. The buffet restaurant (Dionyssos) has very good rotating menu. Overall an excellent place!

Matt Jones

More of a 3 stars than a 4 star. Some aspects are dated, but the public areas, pools, gardens and beach is kept immaculate they take real pride in that, staff are great. Food is a bit below par but has a variety and the drinks are quite poor for an all inclusive unless you like beer. Great location and is ideal for a quiet get away, if you want to explore the island you need to rent a vehicle.

Vicky R

In the fifth block of rooms, the rooms are nothing like the hotel photos. Mine was very spartan, which I wouldn’t have mind if it was comfortable and clean. But you can feel the coils in the beds (very uncomfortable). There is no mattress protector, just a sheet right on top of mattress. The bed linens and towels are worn down, faded, torn, and old. There are no hangers in the closet. The bathroom is gross, toilet is broken, and the shower and faucet must have been skipped in the cleaning. The buffet food bland; at minimum, in Greece, one would expect Greek salads to be fresh, tasty and bright in color. (It is not here.) They don’t tell you there is a cut-off time for pool/beach towels (5 pm). It’s not posted anywhere or conveyed at check-in. This is maybe a two star hotel but listed as a four star. That it is definitely not.

Emma Spencer

Stunning location Right near the strip. Full of beautiful restaurants bars and plenty of shops We had a family room The room was plenty big enough with a sea view. The bathroom needs tidying up. Sealant on the shower is full of mold. It rained for 2 days and the room got flooded. They font seem to fix the cracks and water damage. Just dry it out. Service is mostly very good. There are the odd ones that are rude. Especially one lady in the mama Mia restaurant. She was impatient and took our plates away while we were eating. Food was really terrible in there. The main breakfast lunch tea restaurant was lovely. Plenty on offer every day and lovely staff. Pool bar is lovely Set on the beach its a beautiful location.

Matt Lingard

Room with shared private pool was amazing but bed was hard. All staff were really friendly. Food was great. Entertainment was OK but not wow. 5 min walk to the beach through the grounds of another hotel or they can take you down to the beach in golf cart. Reserved section of beach for Sandy Villas Hotel only. Beach Side pool was a nice touch, again for Sandy Villas customers only.

Keith McBrien

Great hotel. Very clean and the gardens are spectacular. Food is really good and definitely geared towards adults. Good variety and high quality. Fresh salads were very impressive and nice range of desserts on offer. Staff are very friendly and helpful and take pride in their work. The own section of the beach was great as was the swim up bar next to beach. Couple of minor issues. Mattress on bed wasn't great and the alcohol seems very watered down.

Kevin McCormick

This place is amazing and the most relaxed holiday we have ever had, staff could t do more for you & the rooms !! Amazing with great air con , only gripe I would say is the drink choice for the all inclusive, no dark rum or bailleys, only two drinks I like sadly , I prob would have wasted more drinks trying than I would have drinking my choice 🫣 we aren’t big drinkers but with it being so amazing every other area it just lets the 100% slip for me , would I go back? !! Absolutely , it’s amazing and can’t wait to go back in the future 👍

Dana Mokrá

Beautiful and relaxing vacation! Nice and calm environment, always kind and professional personal, delicious food with lots of options, excellent desserts, evening programmes are great, evening with program “Jazz The Two Of Us” was breathtaking. The sea is beautiful, deck chair always available at sea, at swimming pool as well. Pool by the sea is awesome, again nice staff, excellent Prosecco. Everything just perfect, I recommend.

Philip Lane

Excellent service from start to finish from all the staff. Food always good quality with plenty of choice. Tried the Greek restaurant by the beach which was also good and a great place to see the sunset. The Italian restaurant was not as good but made a change. Our swim up room in block 300 didn't get any sunshine which maybe a bonus in August but a shame in Oct. The only other minor faults were towels are bit thin for 5 star and the TV had a habit of switching on a screensaver picture in the middle of the night! cured by un-plugging it. Otherwise all clean and tidy and a perfect place to relax.

Carol Caldwell

Hotel is dated in places - our room in particular Our room was also very basically furnished. Also although plenty loungers, again , a lot were very dated, torn in places. Great selection of food at all meals and plentiful. Good pool areas but the main large pool does not have signs showing the depth at the deep end and it is very deep. Entertainment wasn't great. The hotel has a free bus service to the beach. The beach is a good 30 min walk downhill. All the staff were lovely, very helpful.

Gill Christina

This is a lovely hotel. It is a little way outside town, but peaceful at night and they have a free shuttle bus to beach and centre. The hotel staff were exceptionally helpful, courteous and kind. Nothing is too much trouble. Food choices were excellent and the buffet food was delicious. Plenty of choices if you are on healthy/low-carb, but there is something for everyone. I was a solo traveller, but this hotel seems especially good for families. They have a great programme of entertainment, lovely gardens and swimming pools. Don’t miss the flamenco show. It is fabulous! The room was clean and comfortable. I can’t fault it at all. I hope to go back for another visit.

Wojciech Zalewski

The hotel is located very far from the beach and the walk is difficult due to the expressway. Although there are hotel buses, there are so many guests that not everyone can fit. The meals in the restaurant are good and there is a large selection. The pool is quite pleasant. The service in the hotel is indifferent. During our stay, we had an incident. Six people from our group got stuck in the elevator, for 10 minutes no one helped us or opened the door. The lady who received the alarm in the elevator asked us for the postal code and street. Zero professionalism. When we ran out of air, I decided to forcefully open the elevator. It worked. After reporting it twice verbally and three times to the hotel address, no one answered us and the service was indifferent to our problems (two ladies had to use medical help). The elevator was not closed after this incident! I believe that this situation threatens the health and life of tourists and it should be reported to the police. Be careful with the elevators in this hotel, because it can end tragically.

Jeff Kilgannon

We had a lovely 5 night stay here at the start of October. We were really impressed with everything. Rooms were big and balcony had a view over the pools. 3 pools in total. Pool bar was good with self serve beer and soft drinks. Location is a bit back from the front but complimentary bus is available. It is a 10 mini walk from the train station which is 3 stops from Málaga airport. Food is buffet style and a bit repetitive but is of good quality and always something there to your liking. we would recommend 100%.

Carol Pillans

Loved this place, but did not like the bathroom with no window. The staff are very helpful, especially Imad in the restaurant and bar. Entertainment is amazing, especially the Disney sing-a-long. The food has lots of choices and the snack bar is especially good for children. Suitable for disabled. . Overall an amazing holiday for young and old

DIPDOT O

Big, massive hotel, great room size. Good English breakfast and cereal. However, the pictures online are far from reality on the ground. The room I was in with my partner had a single bed, and we were made to understand that this is how all the rooms are. We requested that the bed arrangement should be changed to a double size. The TV remote wasn't working, which made it a bit of a challenge to either switch the TV on or off. We could only have it either way when we were in bed. The room intercom is not working; you have to go to the reception to pass your message. If you are not careful, if you close the sliding door behind you on the balcony, hotel staff would have to let you back into your room, depending on the time of the lockout. The outside pool was quiet, probably due to the period we visited, but the indoor pool was busy, as the kids and adults enjoyed the indoor splash. As hotel guests, it was also a surprise for me to have to pay €8 to use the gym. Aside from that, should there be an emergency in the gym, there are no clear directions to the emergency exit from the gym. In my opinion, the rating I would give the facility out of 5 is 3.5.

Mark Alexander

Great hotel, brilliant pool. Rooms are decent, beds are comfortable. Balcony is big enough, a pool view would have been better. Check in is after 2pm. Toilet and shower is good. Overall, it’s a good hotel. Pool staff are quite strict, you can’t bring your own food or drinks to the pool.

Liam Bee

Came for a 5 night get away in October, would not recommend at all. On arrival, the hotel reception staff were very friendly, which was nice as we'd had a delayed flight and transfer so it was 2am by the time we got to the hotel. We had to pay a "tourist tax" on arrival, which wasn't expensive, but we didn't know about it before hand. At 2am, the hotel had nowhere it could provide bottled water, no vending machine, no shop. I had to walk to a kebab shop on the corner of the complex (outside) to buy some water. I thought that was bizarre as they sell weed products in the hotel vending machines, but not water... The first night, I was too tired to notice just how uncomfortable the bed was, but by night 3 my neck and back did a good job at reminding me. The beds are awful, with sprung mattresses that have well passed their useable life. The bedding was stained and the pillows felt like they were stuffed with socks, the stuffing all separated over night and left me lying in a void with a cricked neck. The rooms are dated, in fact the entire hotel decor is dated. We stayed in room 745, which faced the outside of the complex. This was fine, but the balcony is seriously unsafe for children. The wall is really low, lhip height for an adult. How the hotel haven't seen falls is beyond me. Out room was in pretty bad shape, with towel railings broken, only 1 working plug socket (which happens to be above the sink.. there are none near the bed), the TV was damaged with a blue spot in the center. There are tons of switches in the room, like light switches, that don't do anything at all. Working out the lights was ridiculous. The facilities were pretty bad too. We had a self service room, but decided that the facilities were too poor for us to actually prepare food. Not only that, the room was booked for 3 people, but the table and chairs provided only sat 2 people, and needed dragging about to actually make use of it where it was stored. The noise in the room was bad, not from outside, but from appliances in the room. The Air-conditioning continuously buzzed, with a super bright "20" that lit up the room shown on the front. The fridge was the loudest fridge in the world, rumbling away every 10minutes, loud enough to wake me up through the night. The first full day we had, we decided to check out the local area, which is really nice. The beach is amazing, with a lovely sandy beach, amazing restaurants and cafes. If it weren't for the local area, this holiday wouldn't have been a holiday at all. We spent nearly all of our time outside of the hotel. The one occasion we tried to use the pool was seriously dissatisfying. The outdoor pool is a good size, and deep in places for adults who want to swim, but it is definitely not big enough for the hotel it is supporting and that was really evident as we were there off season and still struggled to get sunbeds. The sunbed situation is stupid. There are 3 types of bed. Blue ones with adjustable backs that are around the poolside, first come first serve, but not many. White lay-flat ones around the wider area. And some black/grey ones that are fully adjustable that are a bit further away, but face the highpoint of the sun, which the hotel charge €7.50 each for! Not only this, but the staff were really unhelpful and rude at the poolside. We wanted to buy drinks, but the poolside bar is cash only (and it's cash only for the pool towel hire that they don't provide for free) so we went to the main bar and used card to buy drinks. On going back to the pool, the staff stopped us saying "only drinks bought at the poolside bar van be drank by the pool", which is a stupid rule as surely it's all the same company. The pool experience was as a let down, not only that, but the pool was full of sand and the water was salty. Really not worth it. The gym is actually really good, but expensive and not included as a facility with the room (not our package anyway) The indoor pool looked nice, but another stupid rule of a "swim caps are mandatory" put us off from trying it as the caps were €5.

Ciara Murphy

Amazing stay at the hotel. The staff during the day and night amazing. So friendly and welcoming ♥️♥️♥️. Highly recommend for families. All inclusive is very good. Food is portugese but still very nice and healthy. Bar food very good for children. Highly recommend. Especially because of staff they are amazing 😊😊👌👌♥️

Joanne O Riordan

We had a fabulous family holiday in August 2024. I was nervous as I booked this hotel before reading reviews and some of the reviews are not positive. But, we have been very pleasantly surprised in the last week. The staff at this hotel are super helpful, reception, bar, restaurant and entertainment staff are all great people who obviously love their jobs. The food was pretty good- very nice toasties beside the pool, we were all inclusive so we had a lot of those. We were limited to certain wines, beers but I think that's normal with self included packages. The hotel room was very spacious , we had a two bed apartment and have two teenagers and a little girl so plenty or room which was really comfortable. The apartment was spotlessly clean and was cleaned every day. The main attraction was the pool, which was huge with great activities every day, aqua aerobics, waterpolo, dancing and also a diving area which had 4 different heights. There was a shortage of umbrellas around the pool but this is also a common problem in most holiday hotels. There is a good Spar shop and a holiday type shop in the reception area and both were reasonably priced. The main negative is the need for repair work in some areas of the hotel. There are some cracked tiles in the corridors and around the pool area. Our patio door lock broke while we were there but the maintenance men had it repaired within an hour. Overall, we had fabulous holiday and I would recommend this hotel. if you look past the need for refurbishment, the hotel has a lot of positives.

Sarah Martin

On arrival we were met with loud music, drunken people and informed we were in our room for just one night before they would have to move us. Luckily this was a one off. We had already booked and paid for an excursion the following day so were told to make sure everything was packed and they would move us while we were out. The initial room was a family room, it was beautiful, large and clean. Whilst out we were moved to another room which would naturally be smaller as just 2 of us. Again it was a nice room, good size and clean. Some minor repairs required but by no means affected the stay. All of the staff (apart from the odd one) were so polite, hard working and couldn't do enough for you. We paid all inclusive and are non drinkers, the rooms had kettles but only provided a satchet of coffee for the first night. The hotel is nicely located and a stones throw from the beach and local shops. It can get very loud at night from other activities outside of the complex which is no fault of the hotels. There is a large variety of Moroccan foods to choose from that are available during 3 different times per day, breakfast, lunch and dinner. The communal areas of the hotel are beautiful, a large seating area which all feels very opulent.

Moonbeam Moonbeam

Had an amazing time at the hotel. The staff were great, food amazing, and the entertainment spot on for all ages. I went all-inclusive. The bar opens from 10 and the snack bar from 12-5pm. There is also a part of the beach sectioned off for the hotel, which is nice as it means the road sellers aren't able to pester you. There is a decent sized pool which is cleaned daily as are the rooms.

Maxine Stinton

Lovely hotel well placed for the town, shopping and the beach. Overall the food very good but breakfast disappointing. Great rooms . Only problem here is with staff. Not all but certainly the majority don't appear to be keen on the British. If you are French or morrocan you can be sure of Great friendly service. This was the opinion of many of the British guests that were here at the same time as us

P. Backer

I rate it 3 stars because the first room we got was above a nightclub. It was impossible to sleep due to the loud music. Additionally, there were cockroaches in the room. Fortunately, after complaining at the reception, we were able to change to a much better and quieter room. The staff was very helpful, and the food was delicious. What we liked the most were the atmospheric evenings prepared by the staff. If it weren't for the nightclub with its parties, I would have given 5 stars.

Dan Rodgers

Absolutely phenomenal hotel! Ridiculous amount of services, entertainment and facilities. We fly home on 11.6.24 and I just cannot state enough how highly I speak of the hotel. Special mention to Annette, the manager. After a problem with the booking agent through love holidays - which wasn't her fault, she arranged for us to stay in our upgraded sea view room for the duration! Make no mistake, you won't want to leave the hotel!!!!!!!!

Iqbal Noormohamed

Our stay was absolutely lovely, with lots of activities to entertain a whole family with. The name says it all - Aqua Fun. Lots of pool options, with a great amount of slides. The entertainment is lovely, and food options very good (honestly, we weren’t expecting much). The rooms definitely need some tending to, and we even needed to change our room during the stay, but the staff were super helpful. We typically judge a hotel/resort based on three things: rooms, food, and customer service. Rooms - comfortable and more than sufficient for a couple or even family (with the family suite); food - lots of variety and not much to get bored from; customer service - incredible (this is where they really shine). From the time we arrived, all the way till the time we departed, the entire team were simply great. If you’re looking for a comfortable and cheerful destination, we would definitely recommend this resort - we’ll hopefully be back soon.

M Junaid kamal

We had an amazing four days at this resort! The animation team was incredibly talented and went above and beyond to keep everyone entertained. A big shout-out to Saleem, Mimo, and the rest of the team for making our experience unforgettable. The food was great, and our room was both spacious and comfortable. I would definitely recommend this resort!

Norrisa Fagan

I enjoyed my time at Aqua Fun Club. When we arrived the first room/building we were in was quite old/dated but I spoke to reception and they moved us to the other side which was much better and looked more like the rooms we were shown when booking. I think this hotel is great if you have kids with you - they will enjoy all of the slides and water activities. I wish there were more food options and varied evening activities. (The disco is always closed even when you want to pay and I wish it was not advertised as part of the hotel because when we did try to pay we were told we couldn’t!) The animation team are great though. They always have a smile and are sure to get everyone involved! They had me up dancing even though I don’t dance. The Red Sky Bar also wasn’t open at all for the duration of our stay and I wish this was made clear when booking as it limits the social aspect of the holiday. I think it would also be nice to have snack bars dotted around throughout the holiday.

M T

Great hotel, very clean. Great variety of activities for adults and kids. The buffet has lovely food. The Animation team are awesome! All are super friendly and amazing, they come round every day welcoming everyone to join in on all the fun. Entertainment every night. Would highly recommend Aqua Fun Club and we plan to come back.

Yvonne Fahy

Excellent hotel. Wonderful holiday. The staff cannot do enough for you, animation team, full of energy and work very hard to ensure you have the best time. The food is amazing and again the staff are very helpful cater for all needs

Sanja S

Fantastic Stay with Exceptional Service! I recently stayed at this hotel, and I can't recommend it enough! The food was absolutely amazing, with a wide variety of delicious options to choose from each day. Every meal felt like a culinary adventure, with fresh ingredients and beautifully presented dishes. The cleanliness of the hotel was impeccable. The rooms were spotless, and the housekeeping staff did an incredible job of maintaining a high standard throughout our stay. The entire property was well-maintained, creating a comfortable and inviting atmosphere. However, what really made our stay unforgettable was the animation team. They were full of energy, enthusiasm, and creativity, making sure that guests of all ages had an incredible time. From morning activities to evening entertainment, the team went above and beyond to keep everyone engaged and entertained. Their passion and dedication truly set this hotel apart! Overall, it was an outstanding experience, and I can't wait to return. If you're looking for a hotel with great food, spotless facilities, and a top-notch animation team, this is the place to be!

Melissa Walter

Had a great time! Animation team is fabulous! EDIT: The animation team will hound you to leave a 5 star review and wait with you so they can take a picture once you've completed it. The animation team will also not stop trying to get you to take part in the hotels activities (zumba, step class, etc) throughout the day - I just wanted to relax with my friends and the constant interruptions through the week were a little frustrating. They also do review nights at the hotel where they go all out and it is good but will refuse to serve you drinks until you've left a 5 star review. The hotel was really nice and I enjoyed my stay, the dolphin trip you can book was great we saw lots of dolphins. I have removed 1 star from my original review because of the points above. I also think it's worth saying that the drinks are poured very freely so be careful they are STRONG! The food was very good! New food in the buffet everyday - There was a lot of flies in the buffet and in the snack bar, not necessarily the hotels fault but worth noting.

Josh McCleary

Great entertainment and good food. Cleaners are great and give great service and good towel statues. Lots of activities to do for a cheap price (£20-£50). Animation team give great mini discos for kids and live shows at night, fun filled aqua gym and water polo of a day time. Would recommend

Lesley Stigling

"I had an amazing experience at this hotel! Every aspect of my stay was top-notch, from the delicious food options that catered to all tastes, to the live music that added a perfect atmosphere. The pool area was pristine, providing a fantastic place to relax, and the facilities overall were outstanding. With a stunning beach just steps away, the location was ideal, making it easy to enjoy both the hotel’s amenities and the natural surroundings. The bedrooms were spacious, comfortable, and beautifully designed. I couldn’t have asked for a better stay – truly a high-star experience in every way!"

Ali Shelton

Lovely hotel, brilliant country, everyone smiles! In particular the animation team are so friendly and have a great variety of activities, especially Ramos! If you get to meet him ask him to do card tricks! There’s a great variety of dishes in the restaurant daily, something for all tastes, but if you really cannot find something that suits you the chefs will prepare something else. Drinks service to the table for lunch and dinner instead of the typical bun fight at the beer or taps as with some all-inclusive locations. Would recommend this hotel and location.

Edward Agius

Very long check in process Asked to sign a doc re Data Protection but the doc was all in Spanish with no English translation Checked in at 6pm and receptionist had to go and check if the room was ready. No porter Rooms are not 5 star level No tea/coffee making facilities in room. In a 5 star hotel this is a given One elevator out of order for 3 days Breakfast is good although not a large number of items. Spa very nice and organised. Outdoor pool very nice, quiet and relaxed Nice gardens

Carole Crudgington

This is a large, clean, stylish and modern hotel, but is lacking in the personal touches customers would expect, with this star rating. The weather the second week in May was unseasonably cool, and the hotel was cold. It was often difficult to find staff for service in the bars, especially around the pool areas. It lacks atmosphere and friendliness.

Lodge Taiho

Nice hotel, but it surprised me that a five-star hotel has no complimentary water, coffee or tea??? We even have to “borrow” the water cooker! The comforting points are personnel: great staff at reception and restaurant! The buffet breakfast and dinner are at average level... not to compare with other five-star hotel we’ve stayed!

Culinary Connoisseur

One of the best experiences in Spain. Incredible service by Bernhard (10 star), he really cared to make sure we are happy I thought he was the manager from how hospitable. Hotel is not bad (building is old and they have tried to modernize it, rooms and building a 3 star but the breakfast makes up for everything. Especially when you are on a long drive ahead. Pool area is amazing almost like a Vegas style beach with lots of space and cabanas. I gave this place a 5 star review because the price of the night stay of 68 euros wouldn't even cover the price of the breakfast in most places. So the value is amazing. Would highly recommend it as a 5 day escape from everything and anything.

Anna Young

We stayed in this hotel 3 nights, beautiful hotel and surroundings. Rooms were very clean and up to a high standard, staff were very friendly and helpful, spoke very good English as well. Hotel is up on the hill so it was a bit of an issue going there and back to town/beach but we got used to it, car would be a good option there. It was about 10 minute walk to the beach and promenade. The pool near the hotel was very clean and big enough. Excellent place to stay.

Ieuan Putnam

Was a lovely hotel, staff were incredibly friendly and always happy to help. Nice quiet location however apart from the beach nothing really around to do. There were a few setbacks for example we wish that there was more variety of food as it was great at lunch as they had different options everyday but come the breakfast and dinner, always the same stuff switching between pork steaks and chicken steaks and everything else stayed the same. That was only the real let down as we felt we were stuck eating the same stuff everyday. The other small issue is that it’s like a wasp city in the Waterpark and the pool side which was annoying but it’s nature can’t do anything about that, overall it was a lovely hotel and staff were lovely. 3/5

Natalie Cadby

Fab hotel the staff are fantastic and so friendly!! Rooms nice and clean, pool area amazing always lots of sunbeds and lots of activities. Food is great would love a few more veggie options and a bit more variety, was really nice when they had specialities on like tacos and sushi, bit of a queue around 1pm for lunch and 7pm for dinner but drinks machines are everywhere which made the waiting easier! Would definitely come back!

William Barry

Overall good, despite my comments below. The food was of a good standard for an all-inclusive arrangement, enough choice for all. The staff at the hotel were really friendly and helpful. We came mainly for the water park, which was great. So.ideal for a family holiday.

Joanna Spence

Premium 2 bed apartment was spacious, a little tired in decor...but clean and the air con throughout was wonderful! Staff are efficient and friendly on the whole. The door greeters into the restaurant were always smiling and helpful....definitely deserve a special mention. Daytime entertainment was great for my teenage boy, very funny in places and the energy levels were through the roof 🤣 Evening entertainment was a little lacklustre, but the venue is on a sound limiter so this could be why. Minura Sur Menorca really has all you need on site for a thoroughly enjoyable stay. Having taken 5 teens with us, we would have liked somewhere to walk out to of an evening, or a few more bits and bobs to keep them busy. There's definitely space for a few more pool tables, dartboards or similar such things. BUT that's not the resorts issue, that's our issue! We thoroughly enjoyed our stay and would return. Thank you to all the staff who work so hard. We appreciate it 🙂

Rob Aldridge

Accommodation was superb, staff were knowledgeable and keen to help. The entertainers gave 110% to keep it light, fun and engaging for all involved. Location was perfect with water park attached. Would recommend to families looking for everything in 1 place. Brilliant experience for us and the kids.

kailey andrassy

We had a great Stay at Atrium. Every member of staff was friendly and helpful. Great location, only a short walk down hill to the beach or there is a shuttle if you prefer. Food was really good. We will definitely look an returning to this hotel. Thank you for a great holiday!

Alex Botezatu

Lovely place. However the room was not what you'd expect of a 4 stars hotel. Ancient air-conditioning, outdated bathroom and the couples rooms...single beds added together. No iron, only ironing service that was not cheap. However the food was very good and the service amazing. At the bar we could've done with some menus that has a list of things included for all inclusive. We ended up paying for cocktails as we were told what the cocktails in the all inclusive menus were. There was one girl on reception with red hair and she was amazing. She smiled all the time and was so helpful that made out stay 10x better. I'm so sorry I didn't get her name. She work afternoons/evenings while we were there She was a sweetheart.

Kosova Dubova

Food was nowhere near “all inclusive”, if you need a drink you need to order one thru the waiter which will be filled inside the kitchen and will be brought to you on a super small glass…. and if you need a second drink you may wait a while because is a lot of people who did not receive their first drink yet! Water served was very bad and if you want to have good water you need to order bottle water, pay for it does not matter you paid already “ all inklusive” funny thoug!!!!!! If you want to have towels for swiming pool you need to leave at reception eur 10 as bail and if you want them to change daily you need to pay for laundry, never heard that before! Not thinking ever to go back at Atrium Hotel!

Nick Fotache

This is a 3 star hotel AT BEST. Rooms are small and things like AC don’t work. We had to switch rooms once because the AC broke and our friends had the same issue. It’s 15 minutes from the beach and coming back in 40 degree heat up a hill is horrible. There is a shuttle but it’s usually full with people arguing to get on. The shuttle also broke down. There’s food but often cheap things, pasta, cheap sausages, french fries, etc. The evening entertainment is “meh”Staff was very nice though. Overall not worth the money unfortunately.

Jussi Peltoniemi

Very nice hotel and staff is very nice. Cleaning every day and food is good. End of holiday season so theres not much in near town.