Sayed Anwary
We enjoyed our stay at Parrotel Beach Resort, we were thoroughly impressed by the exceptional guest relations team. From the moment we arrived, the staff welcomed us warmly, making us feel like part of their family. The reception team is very helpful and supportive.
The resort itself is beautifully maintained, although you can not say it’s 5* but the spacious rooms offering stunning views. The housekeeping team consistently provided high-quality service, often surprising us with delightful towel art on our beds. The beach area is pristine. Overall good experience.
Levi Stephen
Not a Five-Star Hotel – More Like a Three-Star at Best
We recently returned from a seven-night stay at this hotel as a couple, and unfortunately, it did not live up to its advertised five-star rating—at best, it’s a three-star.
Check-in was quick, but we were asked to sign a paper stating that our room was in good condition before even seeing it, which we found very strange. Upon entering the room, we were initially pleased with the spaciousness, but that quickly changed when we noticed how dirty it was. There was hair everywhere, and the bathroom was in desperate need of renovation. Taking a shower was a nightmare, as the entire floor flooded due to poor drainage.
Housekeeping came daily, but rather than a proper clean, it felt more like a quick tidy-up, which literally just involved making the bed and replacing the toilet roll. On multiple occasions, they forgot to leave fresh towels, which was frustrating.
The food was incredibly repetitive, and after a few days, we struggled to find anything appealing. As for entertainment, it was practically nonexistent. In seven days, we saw the same show twice, and evening entertainment only lasted an hour and a half. During the day, there was only one session of volleyball, yoga, or dancing, but the music on the beach was unbearably loud, making relaxation impossible.
The hotel grounds are well-maintained and visually appealing, but the overall experience was disappointing. Finding a table that was already set was often difficult, and waiting for cutlery was a regular issue. The bar service was also poor, with long queues for drinks that often took five minutes or more.
Lastly, the staff were not friendly, and most of them seemed like they didn’t want to be there. Given all of these issues, we would not recommend this hotel to anyone and certainly wouldn’t return.
Victoria Halit
I am still here it's our last day at parrotel beach resort. We have had an amazing holiday. Staff here are very helpful and very friendly. The resort is very well kept very clean and very beautiful gardens it's a short walk to a lovely beach and clean clear sea. The food was good for a week we could always find something. 10 minutes from the airport which is very nice . We will definitely be coming back next year
Alan Castellucci
The hotel is a well-maintained establishment, more fitting as a 4-star rather than a 5-star property. The structure itself is not modern and does not meet the standards of today's luxury hotels. However, it more than makes up for this with several aspects that truly stand out.
The park and garden are simply exceptional, undoubtedly deserving of a 5-star rating. Meticulously maintained, they provide a unique space for relaxation and natural beauty. The pool is also 5-star quality—spacious, clean, and perfectly integrated into the surrounding environment, ideal for moments of pure relaxation.
When it comes to food, the quality is good, but the menu lacks variety. This is an area that could be improved to better accommodate guests who enjoy more diverse culinary options.
The real highlight of this property, however, is the staff. The hotel’s personnel are simply outstanding, deserving of a 7-star rating. Their kindness, friendliness, and professionalism are evident in every interaction, whether it's with the waitstaff, head servers, housekeeping staff, sauna attendants, or the diving team. Everyone contributes to creating a warm and welcoming atmosphere, making the stay truly memorable.
In conclusion, while not a modern 5-star structure, the hotel excels in the quality of its outdoor spaces, the comfort of its pool, and most importantly, its extraordinary staff. A stay here will leave you with the memory of a vacation defined by care and attention to human detail.
Plouton Koritsiadis
I visited the place with the family for the first days of vacation, cause of the water slides for the kids. First impression was good on our check in but after that for the adults was something like a nightmare! The room was so dirty that even I have videos I don’t want to upload them! After they changed our room it was way to better of cleanness! The kids had really fun at the water slides! The service of the staff was excellent!!! The hotel was full of Russians groups and it was a reason that all day long you were hearing loud almost all the time Russian music. Overall experience: the hotel needs a BIG renovation at the rooms! The staff was very helpful and polite. The kids had fun of course. The food medium.