Easter Holidays

Seoyeon

Very nice.. only problem i had was with some of the foods. Some foods were rock solid, like the taco and chicken was hard to digest. Location - Nice, but far from airport. A beach is not to far and i enjoyed swimming with my kids and husband. Rooms - Nice, but tv remote didn’t work, so I had to use my child’s. Staff - very rude..they shouted at me for using a towel and kicked me out. NEVER COME HERE!! They are very rude to their customers. Overall, 2 is the best id give.

Sofia Badalan

They really take care of their guests and they're quite flexible (within the reason). They have grill, fresh fruit,veggies and loads of sweets every day. There 's a show for kids and parents every evening and a few times a day dance at the pool. The beach just a walk away which was quite nice for us. They have a nice T-shirt painting club (extra cost) but have to work on their game room and gym as they aren't properly equipped - we prefer outdoors but when the high temperature hits at noon, it's nice to have some options :) Overall, we 'll definitely come back!

steve curle

Hotel is good and the staff are very polite. However pool shuts at 6 and at 5:30 they are clearing up around you. You can’t get a coffee before 7am, although there are coffee machines opposite reception that are turned off. The games room for open until 9am and then you have to leave a deposit for broken table tennis bats and pool cues without tips. 2 maybe 3 stars at best.

mark izzo

This has been going on for years regarding the food, it’s totally uneditable, it is below poor , my son had food poisoning confirmed of the doctor, they have children cooking the food in the kitchens, cats pigeons are welcomed in the kitchens along with the dining hall, fries are recoiled from previous night, food starts serving at 18.30 we made a point of being the first in to see if perhaps the food not served under heat lamps was due to our arrival cooling down a few minutes before, this was not the case on three consecutive occasions being the first in everything was Luke warm, they love the fact people are very gracious to them but the annoying thing is this is politeness on your behalf and you can’t help feeling your being treated like a mug We heard numerous guests complain about the food but they will not do nothing unless people take to google and expose this for what it is Also the alcohol in the all inclusive package is one brand and it’s non alcoholic

Rosa van Rhee

The facility looks like the pictures and is mostly clean. However, there were many things that saddened our vacation. The first thing you have to mention is the food, which really disappointed us. There were the same things every day. The only thing edible was rice and vegetables, everything else just didn't taste good and some of it had to be spit out. Several days we ordered food from Dominos etc. because we were just so dissatisfied. Just like the food, the bar also leaves a lot to be desired. The “cocktails” all consist of half vodka, some kind of juice and then a splash of red / bleu Curaçao for color and then have different names. Our bathroom also smelled from the drain if it wasn't used for a few hours. By the way, the “lateral see view” means a direct view of run-down buildings. In addition, the hotel is right next to a fast road, so you can hear car noises constantly. Overall, the hotel just makes a run-down impression and the other guests were also rather off-putting to us. If you just want to get out for little money and get a good deal, it's fine. Anyone expecting a more luxurious holiday will be disappointed.

lynn

cheap but not so cheerful.. I was pleasantly surprised when i arrived and seen the hotel grounds as i wasn’t expecting luxury in a 2 star hotel. The grounds were lovely with a big pool and amazing view! . However when we got to the room things changed… I expected a 2 star hotel to be old and run down .. but not DIRTY! the bathroom was coated in dust, spider webs were visible in every corner , the shower barley worked and when i opened the wardrobe to put my clothes away cockroaches ran at me!. safe to say that wardrobe was firmly closed the entire stay. We also found an old flip flop covered in dust under the coffee table 🫠🫠 surely it’s not that hard to keep a room clean? . If you’re just looking for somewhere cheap to lay your head then this hotel would be fine! as we did only pay £54 a night which is a great deal for a cheap few nights away! but for me the lack of cleanliness in the room was so disappointing and there really is zero excuse for it no matter how much you have paid . I definitely would not return .

TJ Minnock

The hotel is about as 3 star as it gets. Nothing too fancy, but nowhere near as bad as some of the reviews make it out to be. Rooms are nice and practical but don't have air conditioning which makes them very hot. Balconies and views are nice. Food wasn't the best and a couple of staff were a little bit rude. It''s also a lot of hill walking to get back from the town which isn't ideal in the heat. Overall, if you're looking for a budget holiday destination, it's a great choice. There's certainly more luxurious locations in the area, but I enjoyed it. Pool was great.

Kate Wilkins

After reading some reviews of this hotel before coming here I was very nervous and it put me off, however after arriving I was put at ease as we had no major problems whatsoever. You get what you pay for, it’s basic and has everything you need in the rooms, we were lucky to have a balcony and the view was amazing especially the sunsets in the evening. The rooms were clean, cleaners came every two days to clean our room gave us fresh towels, bedding and cleaned the floors. The staff were very friendly throughout the hotel, reception were helpful at calling taxis for us. The food is basic, but we only went half board so ended up eating out most the time. The location is very convenient as it’s close to lots of nearby attractions and has a shop right next door. The hotel is on a big hill which was probably the biggest negative it can be hard to walk back up the steep hill in the heat but there are scooters available if anyone would prefer that.

Przemek

Our recent stay at this hotel in Tenerife was disappointing and fell short of our expectations. The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with opening the veranda door, she had a very bad attitude and even laughed at my concern. Although she assured me the problem would be resolved the next day, it was not addressed at all. The restaurant staff were also unpleasant. We felt unwelcome, as they seemed eager for us to finish quickly, and every time we went for extra portions, our table was cleared, including our drinks. The food was not so good!! The was a smell of oil in the restaurant. Tea & coffee only at breakfast!!! There was also misinformation about cleaning. We were told the room would be cleaned every second day, but this was not the case. However, we want to express our gratitude to the cleaning staff, who worked very hard and did an excellent job of providing us with a clean and comfortable room (except the bra under the mattress). Unfortunately, these issues have left us with a negative impression of the hotel and affected our overall experience in Tenerife. We cannot recommend this hotel to others.The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with the veranda door, she laughed and showed no urgency to help, saying it would only be resolved the next morning

Robert Gerrard

Brilliant for a lad/girl holiday/stag/hen do if you want some where cheap to sleep off the alcohol. Food hall is poor, all inclusive is not worth a single penny and there’s still a lot not included and only runs from 10:30am - 10:30pm. Room cleanliness was also poor and even though the cleaning schedule is every other day they only make the beds and bring new towels (I wouldn’t say fresh as they had a musky smell to them) but if you don’t mind walking the location is perfectly fine. 10 mins from the resort you have a quiet strip just the other side of the motorway bridge with some great food/drinks and a outdoor shopping centre with cafes, and a 15 minute walk down to the sea front which is abit more rowdy but to be expected in Tenerife. In summary, if you just want a roof over your head for a week so you can go out drinking or exploring all day/night, it’s fine. If you want to stay in the resort for the hole holiday I’d probably do some more looking and see if there’s anywhere else in your budget

P Gallagher

Had a great stay. Rooms are clean with a great little kitchenette. Beautiful ocean views. Large pools with a restaurant right on site. Located near plenty of shopping, restaurants and bars and grocery stores.

Shania

Was originally a bit nervous having booked this hotel seeing some of the reviews, but after staying for 8 days I can confirm this hotel is brilliant. Amazing views and location, peaceful and very clean. Only faults I can give are that the air con isn’t that good but not unbearable and that the decor is a little old school. Loved our time here and loved this hotel. Coming from someone who is very picky with where they stay this took me by surprise in a great way! Would recommend. Sea view room sunsets were beautiful.

Norbert Szak

First of all it is not a 4 star hotel!! Outdated, run down place. Reception staff layed back, not very helpful. Rooms are in terrible condition, need a re-vamp for sure. Full of cockroaches, when you mention this at the reception they just shruggle their shoulders. Bad attitude! Not cheap so expected something else! Never again! Oh and the noise...there is a bar called sloop or slop not sure but on Sundays play live music which is terrible and very noisy when mentioned this to reception staff (again) they said: well this is Tenerife they are allowed to do that! What? Seriously??? Worst hotel ever!! Avoid!!

Susan

Clean rooms, friendly staff and great service. Only problem is it's on a hill, but it's near beach and pubs downhill.

jennifer campbell

Apts we're fab - great location, staff etc - only thing I can criticise is the air con. It really doesn't work. We had ground floor 1bed apt and had 2 big windows in bedroom to open so it was fine but wouldn't fancy it in the hot summer months.

Sarju Patel

***WOULD AVOID*** Green Nature Resort in Marmaris offers some positives, but overall, it falls short of the experience expected from a 4-star hotel. Our room (Room 4000) was spacious, but noise was a constant issue, with guests running and shouting late into the night, making it hard to rest. When I inquired about packed lunches, the response was condescending, as if I had made an unreasonable request. The dining experience was also frustrating. Staff would clear food and shut off drinks machines right as mealtime ended, even if guests were still serving themselves. Lights were turned off, and tables were cleared around us, making us feel rushed and unwelcome. A little flexibility would make a big difference. Bar service was inconsistent. While most staff were okay, one young bartender was rude and careless in preparing drinks. Thankfully, a senior waiter provided attentive service, which was a refreshing contrast. Security was another concern. We found the safe open and our room door left ajar, and only upon returning home did I realize that two of my designer t-shirts were missing. When I rang the hotel, I was told they couldn’t do anything because I had already left and would need to report it to the police if I was still there. The representative implied that it was my responsibility to check my luggage before departure, which felt dismissive and unprofessional. The on-site shop experience was disappointing as well. My young daughters (2 and 6) were testing some toys, and the shop owner began shouting at them for making noise—even though we were planning to buy the toys. A friendlier approach would go a long way. The tattoo shop delivered good work, but prices were inconsistent. Initially, I was quoted £95 per hour, then later £80, which felt unprofessional. While the result was fine, I could find more reliable and consistent artists back home. Overall, Green Nature Resort has potential but lacks the service and security to live up to 4-star standards. I would not recommend this place to anyone, and I wouldn’t choose to stay here again.

The Gamers (TheGamers)

It's a really nice hotel, the location is great. About 900 meters from the beach and mountains in the background. You could go with the bus to the beach which comes every day. Food is good, sometimes little bit cold but overall good. The hotel is mostly English so most of the food and drinks are from English culture. For the waiters on the other hand, they were mostly talking to each other and didn't do much. If you are sitting on one of the furthest tables chances are small that they are coming to ask for drinks. And for the tables, some big tables are reserved every day. Little bit weird. Swimming pools are great. Fun waterslides. Some extra things that the resort could change are: animation costs, some activities costs money. Like the bingo and pizza making. For a all inclusive resort this could be changed in the future. Overall this is a great resort and we had a lot of fun!

Samia Imran

We loved our stay here, the food was okay, had enough of a choice not to get bored. The nearby beach isn't the greatest and it's an hour's walk from the grand bazaar or about a 8 min cab ride for about 8 pounds The best part about this hotel to be honest was the staff, we had our infant son with us and everyone was super accommodating. The Spa staff especially were excellent and so kind so much so I would return just because of them. Low points about the hotel were, no iron provided you had to rental from the on site shop and the WiFi wasn't the greatest.

Tapiwa Takura

Loved our stay at green nature. The rooms were a bit smaller than imagined but functional. They were also tidy but didn't think they were adequately cleaned. The bathroom was the cleanest part of the room. Food there was always a variety of food and different each day. The had a theme for each night in the main buffet hall. Outside was a lot of different grilled meat and fish as well as pizzas. Reception staff were friendly. Waiting staff were really friendly and helpful. Engaged in conversations which was nice. Kids club is good my children loved for all the days we used the service. They did the t shirt painting and neon disco etc. Their spa is 10/10 I loved the experience. The massage and facial is well worth every penny spent. Staff in the spa were friendly, respectful and very helpful. The on site shop is a bit overpriced for certain things better to buy outside the resort if needed or bring extra from home(£25 for sun screen is extortionate). Overall I enjoyed my stay here and I wouldn't mind staying there again in the future.

Mohammed Banares

Stayed here for a week commencing 19.05.24. 12 family members including 6 children and it was the 2nd time at this hotel. Great experience once again. It has a sister hotel on the beach which is newer and more expensive but according to friends who have stayed at both this is better. Great variety of food and free ice-cream for the kids. Rooms are average but regularly cleaned and no extra cost for Internet or safe. 2 large swimming pools and slides + children's pools. They have a foam party once a week and daily evening entertainment for kids and adults. 10 minutes walk to main road near the beach with plenty of shops and seller's of excursions. Hotel can get very busy. We all had a great time.

Richard Thexton

Really nice apartment style hotel. Super clean and tidy. Pool is cold, but just what you need in the heat. The one site gym, is very modern, and free to use as an all inclusive! Pool bar sometimes has a big queue but the staff are all friendly and happy to help. Only complaint would be the lack of 'proper' bacon and sausages at breakfast. The food otherwise is fantastic with a wide selection and not too repetitive at all. Would happily return.

Benz

As a family we have visited said hotel since 2012...It's a basic 3 star hotel really, but having the new gym definitely helps maybe increase that star rating by a half...Rooms basic, the room cleaners need to be more attentive especially around cleaning the floors...The hotel staff and entertainers are good, although not what it used to be, had better entertainment and more staff back then....this appears to be left to one person! To the all important food, it used to be great, not anymore, less choice and very bland food...the only food I actually enjoyed was the salad bar...! the rest well, took a rain check on and went out instead.. This has been the case over the last two years now and can't see it improving, so won't be returning!

Katie Alker

We stayed here in the October school holidays. It was a great hotel with lovely food and drink. The kids' club and park are right next to the pool, which is ideal for small children. There was a mini disco all week, which the children loved, and the hosts are so very friendly. There was then entertainment afterwards, which ended around 11pm. The location is great with just a 10 minute walk to the beach. We would definitely come back and stay again. Great holiday 🥰

Roberta B

Hotel was great, general cleanliness was spot on. Had to check dinner dishes before using them as they were not always clean; lipstick on glasses, food still on plates ect. Rooms were decent sized, beds were rock solid and extremely uncomfortable. Sofa also wasn't the most comfortable but as we didn't spend much time in the hotel we could get over it. You had glasses and cups provided but these never got changed. Only place to wash them was the bathroom. Food options were great, always something for everyone along with some weird options like tuna pizza. Food quality varied sometimes rice and pasta weren't cooked properly and still hard. But overall good food. Amenities were great, no waiting for loungers, could rent pool towels and change them out twice. Gym had really good equipment, it's not just for hotel guests but open to locals too. Entertainment was great, something for everyone. Kids club during the day and kids disco at night. Followed by quiz, bingo or performances for adults. Highly entertaining the staff ran a quiz with a twist. Ana (anna) the first desk staff member was there every day we were there. Highly friendly and took no nonsense. However if you needed anything she was more than happy to help. My glasses broke and she got maintenance to bring superglue to glue them back together. We wanted to rent a car and she organised this no problem. Even gave us some suggestions of places to check out. Always had a smile and time for a chat. Overall amazing holiday. Would go back.

Miley Razim

Hi I spent 6 days here with my family! The place, the opportunity to enjoy, sightseeing tours around the island, everything is great! Unfortunately, I have comments about the food, I note that I am a graduate of the hotel school! Glasses, dishes dirty, coffee mugs battered....the food on the counters is already cold, because I don't know for what reason they fry an estimated 50 portions of bacon when there are a maximum of 20 people in the dining room, then everything is cold, dried...also a small selection , usually 3 meals! Do you want muesli with milk for breakfast? Feel that the milk will be diluted with water, the cook will carefully prepare an unnecessarily large amount of pancakes, so of course that if he comes a little late for breakfast, they will be dried out .... as if the kitchen manager should work hard on quite large shortcomings when serving food.. ..because serving food on clean service - plates, cutlery, glasses and serving food hot is the basis!!! One can get along with other things here in the hotel and feel at ease overall

haris parvez zaman

Beautiful all around. The vibe was lovely, friendly staff. Clean rooms. Daily cleaning and offer you drinks and bottled water throughout the day in your room. You can also call 000 and they deliver drinks and ice to your room. It's a huge clean place! We had 6 rooms booked in total for 18 people (including young children) very accommodating. They carry your luggage to and from your room on arrival and check out. Just don't lose your room card they charge you, but it's fair to be honest.

mati

We did not have huge expectations for the price we paid, especially after reading some reviews here. We were pleasantly surprised. We received a free upgrade upon check in from standard to deluxe room and the whole process took no longer than 10 minutes. The room was spacious and newly renovated. The only minus is that the AC and shower smelled like sewer sometimes. The housekeeping is very attentive however our housekeeper relied mostly on tips: small tip - swans from bed sheets and fully refilled fridge, no tip - just the change of towels. There are a lot of amenities in the hotel, we were not bored. The food is okay, do not expect much, although we were surprised that every day there was something new. The drinks are okay, perfect to get tipsy but we found that they serve better drinks at Titanic Palace. The staff is friendly although sometimes too intrusive, especially to girls. Overall, it was a great holiday experience but better not to have expectations for something luxury. Also, I recommend booking any excursions through GetYourGuide, it’s way cheaper than through the hotel or travel agency.

Nothing

Beautiful, large and clean hotel. Very good food, daily themed dinners. Great evening show! It was something I looked forward to every day. And of course the mega friendly and helpful staff! Big thanks to housekeeper Mohamed who took care of our room every day and created such miracles with towels! 😍 Best regards!

Debbie Tennent

Staff were friendly.Room was clean and tidy.Food is better than last years.Drink was delicious.Animation team was fun.Night entertainment was brilliant.Pool side was good and we enjoyed inside the pool while we drinking cocktails. THANKS For everything.We definitely come back.

Yekaterina Kryzhan

I recently stayed at the Titanic Beach Spa and Aqua Park in Egypt with my 12-year-old son, and unfortunately, our experience was less than ideal. We encountered a significant issue right at check-in. Despite booking for 1 adult and 1 child (12 years old), the hotel insisted that their record showed a booking for 1 adult and 1 child (3 years old). I was confident that I made the correct booking, but since it was late in the evening, I couldn't immediately contact my travel operator. I asked if the hotel could allow us to check in for one night until I could resolve the issue in the morning, but they refused. Instead, they demanded that I pay an additional £895 directly to the hotel for my son as a full adult. This was nearly double the amount I had already paid for the entire 10-night stay (£650 for both of us). I explained that I only had £300 available at the time, and after some back-and-forth, they reluctantly agreed to charge me £300 and check us in. While this allowed us to stay, the staff was rude and unfriendly throughout the process, making the situation unnecessarily stressful. They also forced me to sign a paper agreeing to pay the remainder or check out the next day. Thankfully, the issue was resolved with the help of my tour operator the following morning, but it took until the last day of our stay to receive a refund, and even then, it was £7.50 less than the full amount, which the hotel attributed to their bank's refund transaction fees—something that should not have been my responsibility. As for the hotel itself, the food was average at best, with limited variety. For a 5-star hotel, I expected much more—I've had better experiences at 4-star hotels in Turkey. The selection of alcoholic drinks and cocktails was also limited. On a positive note, the room was cleaned daily, and the cleanliness was satisfactory. Overall, the poor handling of the check-in issue and the lack of customer service overshadowed our stay. I cannot recommend this hotel, as the experience was far more stressful than it should have been.

Stickman Si

For what it is, this hotel was really good. The apartments are basic but perfectly suitable. The all inclusive offering is somewhat limited, but what's there is very good. The pool area is really nice, but the main pool is very deep. It is however a saltwater pool, so is very buoyant. There is a great view of the sea and pool from the balcony and the beds and sofa beds are surprisingly comfortable. The bathrooms are also very nicely layed out. There's also a decent amount of free parking outside too. All in all a very pleasant yet affordable place to stay and I would certainly stay here again 😁👍

thomas casey

Loved it, we were guests for a month, Staff in reception were great, very helpful and friendly. Staff in the restaurant were very helpful with my coeliac requirements, and the older fella in the bar was excellent, smiled always and was helpful and friendly. There was a member of staff who was 'tip' motivated All the time but many other staff were fantastic and got my tips just for being themselves. Jorgy, the 'animation' dude was great, always something to do, games, table tennis, karaoke etc, he was fabulous. One bad point was that wasn't a packed lunch available as we've had at other hotels, this would have been great, however the reception staff explained why which was fair enough as they cannot guarantee the quality when eaten off site. We would definitely return if the price was right 👍

Yar Yar

We had a great time here at Globales, Our holiday started by the staff informing us there was a problem with our room before check in and as compensation, we were upgraded to a deluxe room with air conditioning. We were offered the original room once the problem was resolved but also we had the option to remain in the deluxe room at no extra cost, which we took of course! It really put us in a good mood for the holiday, we thought the location was perfect as it was quiet enough to relax and close enough to some life if you wanted it. The walk to the next town/beach isn't far if you don't mind a 20 min walk, or its less than 5 Euro's in a taxi where you can get a nice meal if the All Inclusive isn't enough for you. We had no complaints about the food on offer, at the end of the day you can't like everything they offer but we certainly filled ourselves throughout the week and just having it there and ready was a convenience I certainly appreciated. The Hotel was very clean too, this must be said. We saw endless staff on site maintaining and cleaning throughout the day, considering how busy the hotel can get this was quite impressive. We will absolutely come here again, we'd aim for the same room that we we're upgraded to though, having the air conditioning was a nice surprise that I didn't know I needed until I got there! Thank you Globales

mia clark

I absolutely loved my holiday here. All of the staff are polite and accommodating. We felt instantly welcomed and at ease during our time in Globales Costa Tropical. The location is very nice and ideal - only a 7 min drive from the airport and a short drive or 20 min walk from town. The pool is massive and the hotel is clean and very modern. Literally nothing bad to say about our stay - food was diverse and very tasty. Good chefs, great customer service. The entertainer was good - very kind and bubbly.

Martin Hartley

Good hotel,location no so great but only a 5 minute taxi to caleta for €3.15. Kids entertainment is great but could be better in an evening. Food is pretty good staff very helpful and friendly

Stayce Gibson

I went to the Parrotel Beach Resort with my Husband for our honeymoon. We were treated like King & Queen. We had read reviews of people complaining about the rooms and the food..... honestly I just think some people's expectations for what they pay are very luxurious & too high!! For under £1500 we had 10 days. We were all inclusive. The food between breakfast, lunch & dinner vary and you have plenty of choice. There is also a McDonald's & KFC down the road (around a 20min walk if you need our usual junk food). The most fabulous thing about this hotel is by far the people. There is not a member of staff who walks past you without greeting you. The boss, Tameer was fabulous. If he saw us waiting for a driver heading for a day out and we were waiting for 5 minutes more than expected, he would make a call. We would be remembered and greeted back when we returned. Our cleaner Mohamed, again was so amazing and would do different displays with our towels each time to keep us entertained. Extremely friendly. The pool guy Mohammed was also very accommodating & would get anything we asked for. Another Mohamed in the restaurant again was fabulous also, always greeting us and providing us with a table. As if waiting for us. In regards to feeling very cared for and taken care of, it is the perfect place. We would happily go back and take our children as they can experience all that we did. I cannot get enough of the kindness & the efforts. It really is amazing & the staff make it a very special experience. We also love Emad who was very special to us also. We love you all guys, we shall miss you. See you again for sure.

Aleksandra Hyjek

I wouldn’t recommend coming to this hotel. I will start with the positives and say that the room we had was very nice but we did get a free upgrade on arrival which was kind. However speaking to other people staying closer to the sea, the rooms were old and unsatisfactory. The swimming pool was great and the grounds in the hotel were well kept. The staff were very kind and helpful, no complaints towards them. However, the food was not good. It was mostly the same for the whole week we stayed there and just was bland. In the restaurant, there were multiple occasions that there was no cutlery, no glasses for drinks, no plates or tables. I completely understand when it’s busy but this was most days all at different times. Same with the bars, it was common to have to wait 5/10 minutes at the bar as there were no glasses. The alcohol drinks I don’t think had alcohol in them, you could drink and drink and not feel tipsy at all. The bartenders were very nice, especially if you tipped them. The lobby bar was the best one for the drinks and normally had glasses as it wasn’t that busy. The animation was poor. The team were friendly but especially in the evening it would be a half an hour disappointing show and then a few dances that they wouldn’t even invite people to join in, just watch them for 5 minutes. Then they would go around and ask people to come out to a club and pay 25 dollars for a transfer to a club. Or pay 7 dollars for a foam party on the beach that consisted of 30 mins of watching the animation team dance, a quick fire shows and a belly dancer. Things like that should be the standard not an extra. There was aqua gym and your normal volleyball but the evenings were just boring. We had a problem with a tour that was booked with a company on the hotel premises which turned out to not be what they sold us. It was a waste of a day and a 100 quid on a couple however after we told the hotel manager he did apologies and offered a different free tour which was nice. Overall, I would not come here again. There are so many better options for the price. Not all of it was bad, but a lot of the main things need to be improved to actually be a 5 star hotel.

Hayley Burdass

Our personal experience of this hotel and staff have been absolutely amazing. We have been so well looked after. As 2 women travelling on our own we have felt so safe. The staff, especially Nagy the security manager has gone above and beyond for us. The life guards, pool manager, reception staff have all been superb. The food is good, the activities are really good. The animation team have been amazing with us too. I really can’t fault this hotel at all and so pleased we chose to stay here. We’ve had a fantastic week and want to thank you all. Hayley & Ruth. Room 2102

K

I had an absolutely wonderful stay at Parrotel! The resort exceeded my expectations in every way. The staff were incredibly friendly and accommodating, always going out of their way to make us feel welcome. The food was delicious and showcased authentic flavors, which might not cater to everyone’s palate ( white people) but was a highlight for me. I noticed some reviews criticizing the resort, but it’s clear that many visitors may not understand or appreciate the cultural differences. Ofcourse your alcohol service isn’t going to be the same as what you’re use to, it is a Muslim country after all. For those seeking a genuinely relaxing experience with great service and unique food, I highly recommend Parrotel. I’m already looking forward to my next visit!

Adrian Oleszkiewicz

The Hotel itself is excellent. It had big pools, great entertainment, a nice beach with corals, amazing food, amazing staff. The biggest let down is the rooms. A lot of the rooms look like they have not been updated since the 1970s. Not only this but they're very dirty and the cleaners don't clean whatsoever, despite getting left tips. I would say this is a 5 star resort, I'd give it 4 stars at best.

Joseph “Joe” Proud

Love this place. Been here 3+years. Rooms are gorgeous, after going through a renovation. Great selection of food for breakfast, lunch and dinner and if you go all inclusive....drinks all day....sat by the pool, sun shining, friendly staff, like-minded holidaymakers. Highly recommended

Richard Smith

After reading all the negative reviews we went with an open mind to find out for ourselves. We arrived around 8.30pm for 10 nights, and check in was easy. The reception staff were all very helpful and polite. There was a €20 deposit for the room refunded on departure. We were in room 910 which hasn't been refurbished yet but we had a sea view and the room is huge, cleaned well by the army of cleaners when it was our turn. Yes, the room does need a refurb, like cock-eyed sockets, stiff front door, the odd cracked tiles. The TV has a coin meter on it but we never used it as we had a radio when sat on the balcony. BUT, you have to remember this hotel doesn't sell itself as anything but a 2 star hotel and it was clean and everything worked as it should. The food was average to very good. In our opinion the breakfast was good, having bacon every 2 days I think it was, but english sausages and an array of other foods to choose from. The lunches beat the tea time food hands down. For lunch there was steak and chips one day for example and we tried to make a point of going for lunch when we were there. Ice cream was always available with 3 or 4 flavours on offer. The tea time selection wasn't brilliant but we always found something to eat and never went hungry. I believe this to be because a lot of people tend to go out for a meal etc on an evening due to there being no entertainment on. Bars and restaurants were nearby so only a short walk away. The bus station is 5 minutes walk away and we highly recommend using them as they are cheap as chips. The pool area was great, as we would walk out on a morning when we returned there was always sunbeds to be had. It is a great sun trap. The bar is close to the pool so not far to go for refreshments and all the barmen and women work tirelessly to keep everyone happy. In summary if you want 5 star don't book, but if you want a great value all inclusive holiday in a budget hotel that makes a great base to explore the island then this is for you, yes there are niggles, but it is an older hotel. The staff in this hotel will in my opinion bend over backwards for the guests. Just treat them as you expect to be treated. The whole experience was great for me and my wife and we will definitely be returning.

etheriel66

We are a couple but I booked a Deluxe apartment for 3 people in order to have a separate bedroom. We get a one-room apartment with 3 beds and the kitchen in the room. The apartment is on the highway side so very noisy, I don't sleep well at night. A friend booked the same hotel for him alone, he got an apartment with a separate bedroom, in a quiet location. It's incomprehensible. We asked to change apartment. EDIT. After a week and repeated requests, we were finally able to change apartments by paying an extra €30. The new apartment was much better but it was a waste of time, energy and money that ruined part of the vacation.

Bradley morton

The hotel is low budget and you get what you pay for, in need of some TLC and renovating but it's a nice building and the views from top are amazing. Our room was alright but again bog standard. Shops are nearby and lots of places to eat and the swimming pool was decent. The beach isn't far away and the bus station isn't neither to get around to different places! Overall an average place and nice staff..

Adam Prettyjohns

I stayed at the Corona Roja Hotel about ten years ago, and back then, it had a reputation for being cheap but very dated. I didn’t expect much this time either, but I was pleasantly surprised by how much has changed. The hotel is clearly being modernised, and my overall experience was great, especially for the price. It’s still affordable, but now it feels like it’s catching up with the times. Check-in and check-out were straightforward, and the staff were very friendly and helpful. Reception is staffed 24/7, and the younger lady who checked me in on the 11th floor was particularly welcoming. The hotel itself is a tall building with about 140 rooms. The reception area is a bit random in design, with a mix of shops and stores, but everything was clean and tidy. There’s also a supermarket and a small pharmacy attached to the hotel, which is super handy. The deluxe studio room I stayed in was one of the newly refurbished ones, and it was fantastic. The beds were really comfy, the bathroom was spacious and modern with stylish lighting, and the kitchen was bright and functional. It had a fridge and microwave, which were great, but no kettle, which would’ve been useful. The TV was a flat-screen but still coin-operated, which feels outdated, though I didn’t really use it. The balcony, however, was the highlight – it had a table, chairs, and an incredible 180-degree view of the sea and shoreline. For one or two people, the room was more than spacious, and being on the 11th floor, it was really quiet too. One feature I wasn’t aware of before was the rooftop solarium, which was a great surprise. It’s accessible during the day and early evening and has loungers, tables, and chairs. While there’s no bar up there, the views over Playa del Inglés are absolutely stunning and probably some of the best you’ll find in the area. It’s not something that’s heavily advertised, so it could easily be missed, but it’s definitely worth checking out. The hotel has an outdoor pool and a baby pool, which looked well-maintained, though I didn’t use them. There’s also an indoor pool, but it seemed out of action. Renovation work was going on during my stay, but I didn’t hear any noise or feel disturbed at all. The hotel was clean and well-maintained throughout, and room cleaning was done five times a week, with towels changed twice and bedding replaced twice as well. The only downside for me was breakfast. There was a decent variety – cooked items, yoghurts, cereals, meats – but it’s very canteen-style, cooked in bulk, and the quality just wasn’t great. The coffee, from automated machines, was disappointing too. I mostly stuck to a bowl of cereal and coffee to take away. I didn’t try dining at the hotel outside of breakfast, as I prefer exploring local restaurants, but I heard the all-inclusive meals can get repetitive. The fridge in my room was handy for keeping drinks and snacks, which suited me better anyway. The location is another strong point. It’s really close to the beach, and most rooms have either sea views or views of the mountains behind. It’s about a 20–25 minute walk to the Yumbo Centre and 30 minutes to the Cita Shopping Centre, which was fine for me as I enjoy walking. Taxis are everywhere and super affordable, usually between €2–€4 for a short trip. There are also plenty of public transport options nearby and loads of shops and restaurants within a 5–10 minute walk. Considering I stayed during Winter Pride week, which is one of the busiest (and often priciest) times, I found the value for money to be excellent. Prices are even cheaper outside of peak times, so this is a great option for anyone looking for an affordable stay without compromising on comfort. I’d definitely recommend the Corona Roja to budget travellers, solo visitors, or even small families who want an affordable all-inclusive option. There are a few areas for improvement – offering kettles or air conditioning units for hire, removing the coin-operated TVs, and improving the breakfast quality would make a big difference. But overall, it’s a solid choice!

rob fylan

Just got back after a week here. We went self catering. The rooms were decent, cleaned whenever we wanted it done and the staff were very accommodating. The views are amazing as you would expect. Only took a 15 minute walk to the commercial centre or the beach (there are different ways to walk this) or it was around 5 euros for a taxi and there are plenty of these! Reception area was very nice and well presented. The lift.... was terrifying... but that was just for me but truly an experience in itself... We really enjoyed our stay and would definitely return.

John Moloney

Despite some reviews I've read & some comments from other guests, myself & my family had a great week here. Draw backs, for me would be the lift being a nuisance. But the hotel is on the side of a large hill, so it is what it is. Also, we went all inclusive which I wouldn't do that again. I'm a bit more fussy than most, but not the most fussy. Found the food bland & repetitive, so ended up eating out most of the time. Myself & my family would 100% go back again. Thanks for a great week to all the staff at Riosol who work extremely hard from what I saw.

Claire Hopkinson

John from the animation team was fab and made the holiday great fun!. We enjoyed daily aqua aerobics, a scare / escape room (it was Halloween) and lots of activities through the day. The hotel was great for the price, plenty of subbed too. The food was great, the rooms were comfy, although could have done with a bit of a facelift.

Steph P

Fab views, we stayed in a superior one bedroom apartment. Place is like a maze! Not for people who have trouble walking or in wheelchairs as its mostly steps. Bar only has one person serving at a time so ques were long. Food was a shock, so wouldn't recommend all inclusive. Some rooms don't come with air-conditioning so check that out before u go. Our group had 4 rooms. Pool was spacious, kids pool was drained on day two. The private pool upstairs was nice and chill.

Andy Green

Lots to write about here. We booked this resort, all inclusive, at very short notice, and then read some of the awful reviews and therefore arrived with some trepidation. However, we had a wonderful holiday. The staff were all really helpful and caring, our apartment was cleaned EVERY day, the food was great and there was always something different to eat at every meal. Our only moan was that the aircon in our apartment (an extra) was pretty close to useless. We will definitely be going back

Gigi Dobe

As our stay draws to a close, I’d like to express my appreciation for the good service we received from the staff of db San Antonio Hotel and Spa. Although we experienced a few setback during check-in, we were impressed by the management's prompt attention to the matter and their dedication to delivering outstanding service. We'd like to personally thank Ms. Giovanna and Ms. Hadil for their outstanding professionalism and courtesy in resolving the issue. On the other hand, some of the staff needs more training in certain areas especially when dealing with hotel guests. Sometimes a lack of understanding on their part can lead to a misunderstanding. One example, is when we asked for limo service to the airport, they assumed that we are asking for a free shuttle whilst the other guest relation thought we wanted a “limousine to go the prom.” We were merely asking for assistance for transportation to the airport. Overall, we're thoroughly enjoying the location, service, and warm hospitality of the staff. Ms . Lucie at the front desk in particular, is to be commended for her friendliness and work ethic. While the hotel building may benefit from renovations, its price and amenities offer excellent value, making it a recommendable choice. We're already looking forward to our next visit to Malta and this hotel. Thank you for making our stay a memorable one.

Sammie Preece

Me and my friend has a lovely week away. The San Antonio Hotel and spa was wonderful. The hotel was clean and the staff were amazing. The food and drink was also beautiful! We paid for all inclusive plus once here and was definitely worth the money. The bar tender Puskar in the all inclusive plus lounge was so attentive and friendly and he's such an asset to the hotel. The hotel is situated in a really good place for travelling and there's good access to local transport. The massages we received at the spa were really good.

stephany ojiaku

Lovely experience. The room could do with a bit of sprucing up, but otherwise, beautiful experience. They were able to upgrade my room when the love holiday app didn’t book us in. The meals were top tier. Especially loved the breakfast and Yushan restaurant. The view was extraordinary but bear in mind, it can’t be seen from the front of the building.

Walter Joseph Attard

Very good food, well prepared buffet and excellent staff service! On the bad side lifts are very slow when exiting venue with dozens of people going from floor to another and then car park exit is a disaster, if an emergency occurs you'd run through the barriers! On entering the premises we were assisted but exiting the premises took around 20 minutes as clients who didn't have card and wanted to pay cash had to block the parking, go up two floors, pay in cash and get back to the car! It's a disaster, please leave an attendant, next time I come, if I need to access exit fast, I'm just through the barriers God forbids an emergency! Management knows about it as car park users were too much frustrated! Don't get this comment as negative, it's just for you to improve your service! The rest was outstanding food quality 😊

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Really enjoyed the stay at dB San Antonio. Location was great and the staff helpful and friendly. Beds comfortable and room had Aircon that just worked. The facilities were pretty good, and I really enjoyed the treatments in the spa that sorted out some muscle issues. The cafe was great for playing cards in the evening and the on site restaurants had a good selection of food. Site has a lot of space so would really like to see a games room or some more activities to keep us occupied in the evening. A couple of pool tables, pinball machines, table tennis or arcade machines would be nice. Only slight mishaps that prevented a 5 star were the bathroom flooded a couple of times as the basin outlet wasn't connected and the ceiling fan didn't work. Nothing major. Would go there again.

Saulė Gedvilaitė

The rooms, the hotel view, and the exterior scenery are all stunning. However, the food was disappointing and barely edible. From the reviews, it's clear that many guests have complained about the poor food quality, and it seems the management is not addressing these issues. If the hotel continues with this approach, it might drop from a 4-star to a 3- or even 2-star rating. Based on our experience, we believe this resort is at most a 3-star and are quite disappointed. The staff were friendly, smiling, and pleasant. We purchased an all-inclusive package, but were surprised to find that we still had to pay for certain drinks, ice cream, snacks, and some non-alcoholic beverages. Additionally, a swim cap is required to use the indoor pool, which is an extra cost not covered by the all-inclusive package. We expected that with an all-inclusive plan, such amenities would be included so that guests could enjoy their stay without additional expenses. The resort may be suitable for families with young children (ages 1 to 8/9), but if you are traveling without kids or with older children, it may not be the best choice. We expected more from this resort and are very disappointed. Even though we are still here, we won’t be returning and cannot recommend it.

Michael Oduba

By far the worst food ever had at an all inclusive. To say how big the hotel is the choice of food and quality of food I wouldn't feed my dog. Lower your expectations if you're coming for quality. The desserts are all good but the mains are very poor. I imagine prison food nit being this bad. Rooms are reasonable size and the veranda had alot of good space. The hotel is well over due a revamp and bringing up to recent times. The pool areas are all good but they sell inflatables and you can't even use them in the kids pool. You have to go over the road to the water park if u want to use a inflatable. The all inclusive bar is OK but the cocktails all being pre made and put in a jug a pina colada is more like warm pineapple syrup. Not alot of choice on the cocktails either.

Krystian Pietrzyk

We was there for 5 nights in Polynesia. First opening door of the room we notice there was hole in the wardrobe in bedroom and bed was dancing when you was trying to lay down, another minus bed for couple was made from 2 separate beds which was horrible to sleep … Half of the staff was ok, specially people on the restaurant was lovely, Reception people, problem with communication due to very low knowledge of English. We arrive before 11 pm and we cannot expect any food available for us with 2.5 year old boy, only “snack bar” was open where 90% of things was drinks and beer. Food was very good at restaurant and staff there was lovely. Big minus for parents which comes with child age close to 3 y/o, there is no attractions for kids in this age, only after 9pm… Soft play not accepting kids under 3y/o but they charging you for 2.5 years old kid like for adult. Localisation of the resort is not the great due to walking distance far with kid to the center, you can only use public transport or taxi where public transport cost you €4 and taxi 11/13 to the center, trans station around 45 min walk form the hotel to get easily to Malaga. I can say food good, rooms can be better and service of the reception staff can be much better also they should change offer for kids under 3 to charge less or offer more for kids in this age. If I will be back there ? I don’t think so.

Sheikh Uddin

Great hotel and really good value for money. The only downside was you had to pay to use the indoor pool as they say it's part of their spa experience which was a downer. Never the less we did use the spa and it was really good. Just wish they included it in the price you pay.

Ján Zastko

We recently visited the Holiday World Resort and had mixed feelings about our stay. The only truly negative aspect was the lack of a private beach at the hotel, which meant we had to walk 15 minutes to reach the nearest one. Another aspect that left us wanting was the outdated condition of the hotel facilities. It seemed rather old and could benefit from some renovations. However, we were very pleased with the staff's attitude, the variety of activities offered, and the quality of the food. The staff was helpful and friendly, and the activities available at the hotel helped us have enjoyable moments. We found the room to be very clean, but unfortunately, there was often an unpleasant odor from the drains in the bathroom, which somewhat affected our overall impression.

Agata Sarnicka-Nowak

By my opinion and my family that place is not 5 star hotel. It's more like apartments to rent because in every room you have a kitchen to cook. We were on all-inclusive holidays and we have to pay or buy a water bottle in the hotel. My kids (14 & 10) had sleeping beds in kitchen one of them was pull out of the another not to ease too doing. The bedroom was claustrophobic with two single beds for us. The bathroom has a bathtub with a fabric curtain. Towels clean. A small pool with towels paid with a deposit (it was cheaper to buy them in the store and have them on your own). Food in the buffet is tasty and fresh. Outside of meal hours bad access to drinks that were served only in plastic cups, which you had to clean up yourself, especially from the pool area. (the pool bar was closed) Compared to other places marked with 5 stars, this place is well below 4 stars. If I were to return there as a guest, it would only be to rent a room with a kitchen, never as an all-inclusive room.

Asit Mishra

I was really impressed by the customer service provided by the hotel. Anabelle from the management team helped us as soon we reported some issues with the room. But it's not a 5 star hotel and is around 3 stars with all inclusive options. Because of its proximity to the other MGM hotels, atleast you get a lot of options for using different facilities. We had a pleasant stay!

Has A

Came here with my family in August 24. On arrival we had to wait a while because rooms weren’t ready and we arrived ahead of schedule time. Bit of confusion as cleaning staff had the room ready at 1pm but we didn’t get told it was ready till 2pm and we were very tired and just wanted a wash. Had breakfast only which was great and lots of choice for breakfast. Can’t comment on any other food. Although the coffee machine the coffee was very sweet and didn’t taste great. The room we had a very small view of the sea. Inside there is plenty of room for a third bed but for some reason they have made it into a mattress on the sofa type of thing which wasn’t very comfortable at all. The AC in room kept going off all night so you had to wake up to manually turn this off. Reported to reception they didn’t do anything about it. Upon getting into the room initially, there was still hair in the shower on the wall from previous persons. Room has a kitchen fridge etc which is good. Location for hotel is good for main strip and plenty of food places. You have to pay a tourist tax of €10 when arriving and a €100 deposit for any damage to rooms. I think personally this is a 3 star hotel not a 5 star. The rooms and hotel are dated. Cleaning staff clean every two days each room which I think was a joke considering there was 3 of us in the room and mess can quickly gather. I’m used to having rooms cleaned everyday if needed. The pool was great and sunbeds outside good. It’s good you get access to the other hotels for gym and sauna. Overall good stay; reception staff are really friendly and helpful mainly the manager Anabella. Overall wouldn’t stay here again

Graham Shields

Hotel Muthu Forte Da Oura Hotel: We stayed here for a lads week holiday, so four of us in one apartment. Unfortunately, our room was behind the poolside ones, so there were no great views for us. Someone has to get these, I guess. Think it was OK for us as we were out most of the day. We soaked up the beautiful hot sunshine while 13.00, then we were out down the main strip for the day/night. We never tried the food here. It did look a bit basic tho, burgers seemed the most popular item! The location of the hotel was good, near the main strip & beach. Rooms appeared a bit dated & good enough for us, I would spend a week here with the family, tho I'd pay the extra cost for a proper 5 star, I think. All in all, it was acceptable for groups, male and female, families I would look for something better,

Sinead Lisibach

Photos on website are misleading definitely not a 5 star hotel. Breakfast options were good , lunch was ok had dinner once then ate out every other night as I got food poisoning from the Mexican. Had to move rooms as it was so loud at night time with people coming back at all hours of the morning. Cockroache in the hallway for a full day told them in the morning it was there still there at 4pm. Wouldn’t recommend for couples or families. Mould on pillows and in bathroom , very disappointing.

Mark Davies

Rooms a little dated but clean. Lovely staff,Not too much choice if you're all inclusive but mostly something there for everyone. A bit out of the way but a short walk to the beach /shops. Ideally a car is needed which can be hired through the hotel with enterprise cheaply,around £40 per day.it's so easy to drive as they drive on the left like the UK. Honestly I walked in disappointed and walked out as that holiday being in my top 5. Lovely location and a super place to relax. We'll definitely return.

Maryse Thompson

Nice hotel, set in a small town with a couple of supermarkets and quite a few bars within walking distance about 10/15 minutes. Beach same distance its pebbley so sea shoes needed. The hotel itself is clean. We had a small house which was basic but we didn't do any eating in it as we were all-inclusive. The rooms were clean and cleaned every day with bedding and towels changed twice within our weeks stay. All the staff were friendly and helpful. The food was basic with not much choice and not hot. The dessert was disappointing, and there was only one choice and not very imagitive. The main downside was that half way through our week about 50 teenagers arrived and it felt like we were on a 18/30's holiday. If this is a regular occurrence at this hotel then it should stipulate this so that people are aware. Has we would definitely not gone at this time if we had known. Other than that we enjoyed our time at Hylatio Tourist Village and would return.

Duncan Strathie

Excellent facilities with a great bar and pool. Breakfast buffet is generous - pity they have tinned fruit rather than fresh local produce. Limes, olives, pomegranates and oranges plus other fruit are growing in the lovely and well kept gardens Plenty of parking. Only a 10 minute walk to Pissouri Bay beach. Excellent 👌

Jade Siddle

The staff are helpful and friendly, the food is lovely a nice selection and different meals every day. The pool is bigger than the pictures make it look and we always got a sunbed even in the afternoon. Our room was cleaned every day with fresh towels and bedding. The owner is such a nice man and very approachable. The entertainment is every other night which is absolutely fine! The rooms are a bit dated but very clean and the shower has good power. I don't understand where the bad reviews come from when you're staying in a 3* hotel I think some expect complete luxury. Pissouri is a small village so a car is ideal if you'd like to explore.

Peter Hammer

We just spent 3 wonderful days at the Hylatio Tourist Village and our stay was nothing short of amazing. The hotel's pool and gardens are beautifully maintained, providing a perfect backdrop for a leisurely holiday. Our room was spotless and very comfortable, adding to the overall pleasant experience. The buffet food at the hotel was delicious, with a variety of options! However, the best part of our stay was undoubtedly Cristian, the barkeeper. He took great care of us, making sure we had everything we needed and more. Cristian’s attention to detail and genuine hospitality set the bar high for customer service. We highly recommend the Hylatio Tourist Village Hotel to anyone looking for a tranquil and enjoyable holiday. We look forward to returning in the future! 100% recommendable!

Danny Owen

Mid-way through a stay. The hotel is clean and well staffed. The food is varied and tasty. Love that we are able to have a bottle of wine with our meal. Whilst an Arabic and French speaking country, the staff make great effort to accommodate and generally speak better English than I can Arabic. The entertainment is fantastic - there are events round the pool every day. Plenty of chairs available during November. The entertainment staff all work incredibly hard and with great enthusiasm. Location is excellent for access to the beach and the hotel has its own private area to the right as you walk past the lifeguard hut. If you’ve never been to Maroc, this hotel and staff could be just the introduction you need.

- SE -

Everything was great. I enjoyed my stay here. There was one problem where a staff member at the canteen refused me a drink, not sure why as It was all inclusive. Overall I enjoyed it, room cleaners were really nice too.

Ella Salsbury

Had a lovely the time here. The staff were friendly and entertaining staff too. Lovely food and a variety of drinks. Even csn have a bottle of wine with meals which is nice. Rooms are lovely big shower. It has 3 pools. 1 where all the entertaining happens and if you walk to by the spa there is a kids pool with slides and another pool with a bar. It's more quite this side. Beach is not far and hotel has its own bit with deck chairs. Highly recommend this hotel for all.

Laura Mallett

I've just come back from 5 days here, 3 adults and 2 teenagers. We had the best time. The location is great, 5 mins walk from the beach and bars. The resort is beautiful, very floral and scenic. The staff were amazing, Khalid makes you feel very at home and welcome. It is mostly French speaking, but most staff speak English, especially the entertainment members who were also very welcoming and friendly. There is plenty to do, or lots of space to just relax. Food was great, lots of choice. Rooms were very clean, beds comfortable. I'd definitely return here.

Julius Giesen

This was, by far, my worst experience. During our first three nights, sleep was nearly impossible due to excessive noise from the nightclub located right next to the resort. The sound of honking taxis, loud music, and shouting people continued throughout the night. After enduring three sleepless nights, the manager offered to move us to a supposedly quieter room, but it was only marginally better—we were still woken up at 5 a.m., despite being a young couple accustomed to some noise. In addition to the noise issues, the quality of the food and drinks was extremely poor. The alcohol was cheap, and both the beer and coffee were undrinkable. We ended up eating outside the hotel for the last two days as the meals were so disappointing. The low point of our stay came on our final day at checkout when we were charged an additional €40 for a SPA service we never booked. It took the receptionist half an hour to sort out the mistake, causing us to nearly miss our flight. Avoid booking this resort—there are plenty of better options in Agadir and the surrounding area.

Jan Booth

Absolutely fantastic hotel. We can not rate it highly enough. The staff are all so helpful and friendly. The food in the restaurant is first class, especially the sweets, delicious 😋. Rooms are spacious, towels changed every day. There are shampoos, conditioner, shower gel all provided. The animation team were so friendly and tried to get everyone involved. There were so many activities we couldn't fit it all in. Lastly, the beach is probably one of the most beautiful beaches I've ever been on. The sea crystal clear with lovely fine sand. I can highly recommend a visit to this lovely hotel.

Kitt Roberts

Everything about the resort was phenomenal. The food was incredible. The entertainment was unmatched. The workers couldn’t be more helpful, they are so cheerful and inviting. The entertainment staff had so much energy and filled the entire trip with joy. I cannot stress enough how amazing they truly are. They remember you and engage with you throughout your entire visit. The cleaning staff leave the most incredible towel designs everyday. I would come back in a heartbeat! This place is incredible and so magical. This is the perfect place to be both insanely busy or equal just to relax and enjoy the sunshine. I would recommend this place to friends, family or just couples. This is favourite holiday and I will be coming back.

Sanja S

Fantastic Stay with Exceptional Service! I recently stayed at this hotel, and I can't recommend it enough! The food was absolutely amazing, with a wide variety of delicious options to choose from each day. Every meal felt like a culinary adventure, with fresh ingredients and beautifully presented dishes. The cleanliness of the hotel was impeccable. The rooms were spotless, and the housekeeping staff did an incredible job of maintaining a high standard throughout our stay. The entire property was well-maintained, creating a comfortable and inviting atmosphere. However, what really made our stay unforgettable was the animation team. They were full of energy, enthusiasm, and creativity, making sure that guests of all ages had an incredible time. From morning activities to evening entertainment, the team went above and beyond to keep everyone engaged and entertained. Their passion and dedication truly set this hotel apart! Overall, it was an outstanding experience, and I can't wait to return. If you're looking for a hotel with great food, spotless facilities, and a top-notch animation team, this is the place to be!

Jacqueline North

The hotel was amazing. Comfortable rooms and great food. The animation team was very friendly and so welcoming. They made our day so much better. They would always dance, sing and make us part of the team. Thank you so much to the animation team. I would definitely come back.

Gavin Elmore

The hotel is gorgeous and very well maintained. Our room is very nice with a great view. There is always a great selection of food for each meal. But the best part of the have been the staff. They're all incredibly helpful and have seen that I have a drink in my hand at nearly all times. The animation team keep things interesting with different activities during the day and a variety of shows in the evening. We paid for a few optional extras like the water sports and a spa treatment that left me feeling like jelly after. Highly recommended.

Anne Young

I was allocated a room in the main building which was OK but badly needed some maintenance. Food is buffet style which is not bad, you can always have something to eat. You do not get a kettle etc in your room, but ask at reception and they will give you one. The staff are generally very good. If you like to sunbathe you can only do it in the morning as the surrounding buildings block the sun in the afternoon, that really annoyed me 😪 Had to go to beach and pay for sunbeds😪😡

Alexander S

Not a 4 star in normal standards. Met with bedbugs on pillow and walls, they handled it good and gave us a room without hopefully. When do you wash the sheetscovers that covers the bedsheets? Lots of foodoptions (different theme each day of week) but most of what I wanted wasnt prepeared well or tasty… it started off bad with the burgers under snacktime which was grossly undercooked (looks pretty well done but all pink inside!), the toaster for snacksandwiches needs cleaning, bacon breakfast undercooked. The «spa» looks like its falling apart and was missing tiles, dirty broken old showers, missing lights, closed off «construction area» and pool, outdoor poolarea are operating but the pools and sunbeds all closed with a gate for a «few days» (saw it was closed over a week ago as well even though noone works on it, so how long is a few days?), so we have to pay to swim!?! Not possible to get a coffee at 6.30 or kettle, we got one later…

Sandra Jordan

Just had an amazing week in the Dynastic hotel. The staff were absolutely fantastic, they couldn't do enough for us and were so friendly. While the pool was a little small it was plenty big enough for what we needed and the children spent so much time there. The food was lovely, always had something I enjoyed. The maid service could have been a little better, floors weren't swept all week but fresh towels every day. We were a 5 minute walk to the beach and plenty of amenities close by. I would definitely go back.

Jenny Dawson

Stayed here for 4 nights on a girls trip. The hotel was alright for our needs but it definitely isn't a 4 star hotel. The hotel allows local young football teams to use the premises, they literally take over the place. We went for lunch and struggles asnthey swarmed in and wouldn't allow you to get close to any of the decent food. They were also very rude. They also take over the pool and crowd around any young girls staying at the hotel asking them to kiss them. It isn't what you expect when you have paid to stay at a 4 star hotel. I tried everyday to get an iced coffee and failed pretty much every time, I think I only managed to get what would resemble an iced coffee once. For the all inclusive you get given a token for your drink, so if you take a drink up to your room you must remember to bring your plastic cup back down otherwise you will be refused to get another drink, even if it is just a soft drink. So you end up carrying you cup around with you until you want to change it back to a token. Not sure why a wrist band can't suffice for this. The rooms were a good size and 4 of us stayed in one room comfortably. The bathroom was also very spacious. We never got our beds made during our stay and you also don't get a fresh bottle of water in the room each day, which I would expect. There was a kettle in the room, but that was it. No cups, coffee, tea, sugar, spoon. Nothing! My friend kindly bought me a mug from a local shop just so I could have a morning coffee. Not sure why they provide a kettle with nothing to go with it! The pool was a bit in the small size, which was awkward when the football team was in there. But it was nice a refreshing, just wish it was bigger. Plenty of sun loungers but they are all just lined up in big rows, but that will be down to the space available around the pool. The food was alright, exactly what you would expect at an all inclusive. But there wasn't the option to get things cooked like at other places, so no omelettes, etc or pasta stations. Where you can ask for what you want. But the food did us for our stay. Any longer and I think I would have had to eat out. As I said, the hotel suited the majority of our needs for 4 nights, but I wouldn't come here for any longer and I wouldn't stay here for a family holiday.

Teri Knight

1. No variety of food was mostly fish. 2. Air conditioning started pouring water in middle of the night and there was nobody on reception except a security guard who had no idea how to deal with the situation, there was water getting into the light fittings and electrics, my partner had slipped on the floor and all the security guard did was put towels on the floor, therefore spent all night sat in hotel lobby. Were put into a different room in the morning but found the whole experience very poor. Hotel did apologise but seemed like they didn’t really care. 3. The pool was small for the size of hotel, water was dirty due to too many people in pool at once. 4. Hotel photos advertised were not what we had expected when arrived, rooms looked nothing like photos, dining room looked nothing like photos. 5. No towels being replaced in room after it had been cleaned, twice I had to go to reception to get new towels. Cleaners came in the room to make beds, one of the beds had blood on the sheets, cleaners ignored this and didn’t change bed. 6. The bathrooms were not clean there was mold around bath. Staff were very nice but overall WOULD NOT RECOMMEND STAYING AT THIS HOTEL!!! WE STAYED FOR 7 NIGHTS IT WAS A COMPLETE WASTE OF £1183

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Brandon Paddison

Overall our experience was great, lovely staff , great food; accommodation great. However on our last night our room flooded, the receptionist was rude, wasn’t bothered about helping us or others. Couldn’t move us rooms due to not having any available, only offered us towels for cleaning the water. No housekeeping sent to help. Had to move hotels. Put in a claim for them to lie on it saying they had offered us a room swap but I didn’t take it.

Tina Williamson

Hotel a little dated but was clean, and the rooms were cleaned every day. No welcome pack only a few cans of fizzy drink in the fridge & a bottle of prosecco which was fine. The location was excellent! The food was more than excellent! Plenty to choose from well cooked and lots of flavour. Beds and pillows very comfortable. Bathroom clean but again dated bath could do with renewal but still usable. Water pressure great. Amenities great! Staff in all service areas were brilliant.

Kris Guthrie

My new second home :) had the best 5 days on holiday here. Was on a solo holiday and had the time of my life. Rooms are spotless, the food is a hit and a miss, had some nice lunch but I’m a fussy eater, so wasn’t a fan any other time. The drinks were so strong & was never thirsty lol. Can’t comment on the swimming pool as it was too cold and didn’t bother with it. Can’t comment on the entertainment, as I’m younger and didn’t really attend any. But location wise and everything else is absolutely spot on. Can’t wait to book again next month :)

Miggsy

We arrived at the Cristal Park Hotel in the early hours of Tuesday morning, during our check-in we the reception person didn’t explain to us what was included in the (Ultra Premium) band, how we go about the bus times for the other resorts, so the kids ended up missing out on visiting the other resorts as we only discovered their was a bus timetable on the wall at reception two days before leaving. The hotel it’s self is like walking back into the 1912 the reception area is out dated ie (Like the titanic lobby). Our stay here was wasn’t great we had to make our own entertainment (recommend to bring a speaker) as you will need it. Also we was not told about the games room for the kids until the last two days of the holiday, so the kids ended up missing out using that. As they definitely show more gratitude and respect towards the Spanish, and the entertainment every night for our week stay was more for the Spanish then the British, Irish and Scottish. We had to sit outside every night were there were hardly no chairs or tables to sit at, the Spanish was rude and disrespectful towards the English. The only staff that were nice towards us showing us gratitude and respect was the bar staff. The restaurants were lovely but always had flies around the food areas. The room it’s self on inspection there was dead skin and grime above the sliding doors leading to the balcony. And also there wasn’t enough deck chairs on the roof for all the guests. On checkout day: We handed in our wrist bands and we were unable to use them to get drinks once checked out. My overall customer experience was pretty poor and they definitely cater more towards the Spanish than the English. My overall rating for my stay: ***