melanie booth
Excellent communication from booking process throughout stay. Very pleasant professional reception staff. Large clean apartments. Huge balcony with fabulous views of Levante beach/Benidorm. Good quality shower gel and shampoo provided along with handy kitchen essential pack.
Bit of a climb to apartment block from beach but otherwise no negatives.
Jessica Bradley
Rooms fully equipped with dish washer, fridge freezer, microwave, oven, plates, cutlery you name it they have it! Nice area not on the strip but 10 minute walk away. Honestly could not fault it, would deffo return.
Megan James
very budget apartment. was fine for what we needed.
we used it to sleep and shower, was out all day and night.
not damage was caused and everything was left clean.
deposit was paid on arrival and 3 weeks later we still havnt received our £200 deposit back.
not easy to get in touch
will wouldn't return again
Courtney Thomson
Stayed here for three nights. I was dreading it after the poor reviews however, my stay wasn’t too bad. We arrived Friday afternoon and departed Monday morning. On arrival we went to check in, told to wait about an hour. We checked in fine. £200 deposit. Got to the room - few marks on the walls and a scuff on the tv unit. Apartment was fairly clean. No damp, all plug sockets worked, a couple of English tv channels and a huge balcony. Beds were comfy, shower head was powerful and could change the temp easily. I was on edge about touching anything as I didn’t want to lose the deposit (from previous reviews). The pool is freezing, sun loungers are limited but if you get there early enough you’re sorted for the day. We was chasing the sun round the pool as 13:00 hours it went behind the buildings and kept falling in the shade. I wouldn’t recommend children in this hotel. The bar is overpriced, the vending machines (when they work) are too. Hot drinks machine wasn’t working and they don’t serve them in the bar after 21:30. Reception staff was ok, helped with what we needed and called a taxi for us. The man with glasses behind the bar was a joker, funny however does come across hard faced. Was given two keys to the room. The ‘hill’ isn’t even a hill, it’s a slight incline and not bad at all. It’s a 10-15 min walk into the main parts of Benidorm. There’s a small shop near the hotel but is also limited and overpriced. Cost 23.50€ for two bottles of water, ice cream, small box of tea bags, small milk and a pack of crisps. You do have to strip the beds and make sure they’re put in the bath with the towels before checking out and empty the bins before checking out also- they will check. Can hear other people below and to the sides of you when they’re on the balcony. Wasn’t an all bad stay but I wouldn’t recommend. Unless you literally want somewhere to sleep and wash.
GazNic Matchdayexperience
Where to start just left this hotel by far the worst hotel I’ve ever stayed at . I booked two single rooms they tried putting us both in the same room when we’ve paid extra for two rooms!
Get kept awake by others in hotel party goers if you want to sleep don’t stay here
In my room Tv didn’t work , shower was freezing and Ants were crawling on the bedside cabinet.
I went to have a pool day and was kicked out from the pool for having a bottle of cola from the supermarket next door the lady staff member from bar was rude when telling me to go from the pool also a couple got kicked out for having a bottle of water.
When checking out I had to wait 15 minutes for the lady receptionist to finish her phone call to her kid
Overall a terrible experience of hotel wouldn’t recommend my worst enemy stay here. I nicknamed the place Hotel Transylvania as it was a horror show
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