Bartosz
Dear Team, Dear Guest Service Manager,
Thank you very much for a wonderful stay.
Great food, service, cleaning service. A huge thank you to the reception manager who always tried to help us and for Guest Service Manager.
The service in bars and restaurants is simply excellent! The hotel is beautifully located. A big plus is the elevator to the beach.
I would also like to thank the reception staff who helped organize the cake and always tried to help!
I will recommend your hotel. It was a wonderful experience!
Zoe X
Absolutely lovely place. Such caring dedicated staff who cannot do enough and are always smiling. Stunning setting, delicious food lots of choices for all tastes. Beautiful sunsets and a nice relaxing Jacuzzi and sauna. Lots of entertainment and such magnificent music from the pianist, guitarist and saxophonist during mealtimes. Highly recommend this fantastic place.
julian cull
Great place to stay in Funchal. Buses stop regularly outside the hotel, so it was easy to get into Funchal centre or use the hotel free bus. Food was always hot and enough variety for a weeks stay. Superior deluxe room was a really good size. However, the decor is a little dated and only a shower over the bath. The pool area is great with plenty of sunbeds, but they are not very comfortable. Nice clean hotel. Staff friendly and helpful. We enjoyed our stay.
Steve Kane
Very good hotel, great staff service and excellent food. Only significant gripe was the poor state of some of the sun loungers, but other infrastructure (room carpets etc) also need a bit of an upgrade. That said, we really enjoyed the holiday.
callum turner
I recently had the pleasure of staying at Pestana Royal, and it was an outstanding experience from start to finish. Although I had a small mishap at the beginning of my stay, it was swiftly and professionally handled by Karina at Guest Services. Her attentiveness and warm hospitality turned a minor inconvenience into a positive experience-she truly deserves a raise! She also arranged multiple wonderful excursions including Dolphin sightseeing which was fun!
The hotel is in a beautiful location with direct access to the coast, making it easy to enjoy the stunning coastline of Madeira. The surroundings are breathtaking, and the hotel's ambiance made my stay incredibly comforting and welcoming.
In terms of value, Pestana Royal offers great quality for the price. A particular highlight for me was the Italian restaurant on-site, which provided a lovely treat during my stay. The food was delicious, and the atmosphere was perfect for a relaxing evening.
Overall, my time at Pestana Royal was nothing short of fantastic. I felt well cared for and thoroughly enjoyed my stay. Highly recommend this hotel to anyone looking for a memorable experience in Madeira!
My Booking
