mark bartlett
A great location right on the seafront. The food was excellent and the staff were friendly and helpful. Good entertainment every evening and the rooms were spacious and very clean. Totally recommended, we will be returning.
Radek Rzepecki
The hotel is nice but quite old. The staff is really friendly. The location is ok, a little bit far from town, but there is a free bus to Funchal. You can have a nice walk in the promenade with gourgues views. The food is bad. It's a shame to have an ocean in the front but no fresh fish. It was quite and relaxing, apart from the food it was nice to stay there.
Cezary G.
Awesome location – a gate leads straight from the dining area to a beach and then on to the inside of a marvelous cavern in which you can see waves crashing against the rock. The great majority of rooms have a view of the ocean. Even the cliff behind the hotel, which you see every time you walk out of your room, is surprisingly beautiful with its plants and birds singing. Hotel staff always helpful and smiling. Good room and food/bar service. The hotel shows some aging, but I don’t mind that.
Катя Безина
It is really one of the best hotels I’ve ever stayed. The location is great, just in front of the hotel there is a beach with the black sand.. very beautiful one. Also from our room was a spectacular view of the ocean.
The food was also good, there are thematic dinners: Italian, Mediterranean, etc so you can try different options.
But the best part is people, who are working there. Everyone from the receptionist to the chef was so nice and polite! I was impressed. My husband was on a special diet and they even prepared deserts specifically for him ❤️
I adore this place and will definitely come back!
Martyn P
Rooms; really need Air Conditioning and could do with more plug sockets.
Food; could be more varied and better cooked because almost every peice of fish or meat we had was overcooked, dry and chewy. I would also suggest you do the really nice salads that were available at dinner, at lunchtime instead if dinner.
I would like to finish on a positive note and tell you the things we really did like about Pestana Ocean Bay..
Staff were all amazing, smiley, efficient and accommodating.
Pool area was quiet every day, no staff doing quizzes and games which we liked as we could relax. No 'towel wars' for sunbeds either, another pleasant experience.
Drinks with no queuing was brilliant with help yourself draught beers and help yourself wines and soft drinks and water.
Your coffee machines served the best coffees ever too!
The location is great too, right on the beach, out of the way from the busy city of Funchal but only €10 in a taxi plus, had a plethora or restaurants a short walk away and was close to the wonderful fishing village!