Topp Chutitadakul
I had high expectations for this renowned hotel, but my stay was quite disappointing. The breakfast was of poor quality with minimal choices and tasteless food. The kids’ club, although spacious, requires an additional fee to use each activity or machine, which feels excessive given the room rates.
The location is quite remote, making it difficult to access any nearby attractions or restaurants. The food at the hotel was the worst I’ve experienced, like really really bad, with extremely high prices that don’t match the quality. Additionally, there is no beach access, which was a major disappointment for a coastal property.
To make matters worse, the outdoor parking garage has no shade, leaving the car exposed to the elements all day. Overall, I wouldn’t recommend this hotel, especially considering the price.
Dina Barmoudeh
We stayed at the hotel for two nights over the weekend, of course we have stayed at this hotel several times before when it was a new hotel, but this time due to the fact that the Radisson hotel had changed, they were much different than before. The names of Mrs. Beverley and Sophia and they treated us very friendly and warm. And this was very pleasant for me because they cooperated with us in choosing the room and reception in the utmost calm and patience and very friendly. I wanted to thank the new management here and let you know that everything was great.
Geir Husebø
was at the radisson resort here 7-8 years ago. Back then it was luxury. This hotel is completely different hotel, in different locstion, much older and outdated. The room was not clean upon arrival. Had to change so that the stay was only one night.
BEVERLY should be praised for doing her very best to make you happy! She is incredibly service-minded and friendly and deserves all the praise
Niharika Taneja
One of the best resorts to visit with small kids. Has multiple engagement areas including a full fledged play zone for both toddlers and young kids, movie hall, gaming zones, ice cream parlor and more. Only challenge is that vegetarian options are very very limited. Also the place is about 25 mins away from the main city limiting the accessibility to Cafés and market.
Angie Boonyavinich
We booked the family room with a bunk bed.
My son is 9 years old with 28kg. He was on the top of bunk bed. After he claimed a leader. The bed collapsed and he fell down. It was at 11.30pm
He got bruised on his face and a long scratched bleeding on his back with a huge bruise on his leg.
I walked down and looked for a manager name TON.
I spoke with him over on the phone. His response was so unprofessional and disrespectful. He said “ If you don’t like the service please get out from the hotel!!
He didn’t help anything at all!!!
His attitude was unacceptable! Minus service mind.
It was late, me and my children were exhausted!
They didn’t come to fixed it. We have had a very bad night at this property!
I have spoke to the VP of the hotel Mr. Stacey.
He doesn’t feels the empathy just only apologizing.
This is definitely concerned of my son safety! I wrote email. He didn’t reply. This is so unprofessional.
However, I am NOT recommended of this hotel.
The service was horrible, below standard. The head of team or even Mr. Stacey didn’t take actions or even follow up about my son. They didn’t training the staff about respect and manner.
I am so disappointed,,, and wasted of my time for a holiday with my children.
My Booking
