Jonas Samlin
Our 1 year old daughter got injured in Melia hotels kids club, and sustained an injury around her eye which left a scar. The hotel was not apologetic at all, and insisted incidents do happen in hotels and refused to offer any compensation for hospital visits. Very disappointed with the attitude from their guest relations team.
Jeffent Uptoyou
Good hotel and very friendly staff.
- The rooms are nice and clean enough, could be slightly bigger.
-The breakfast buffet is perfect and has all you need.
- The reataurants at the hotel are good, but only very limited options for vegetarians. 2 options max
- We only had breakfast included, but tried the evening buffet. 44€ per person with no drinks included is way too expensive!
- The location and view is amazing
carolyn jones
We have just returned after a 10 day holiday at the Melia. The room was meant to be a premium room which was small & nothing luxurious about it. The food was not varied enough with not much choice. There was no rep in the hotel either. It was definitely not a 5 star experience. We wouldn’t come again. The beach was the only good thing & the views of the beach. You have to pay £23.50 euros every day for the sunbeds too & only 1 tiny pool at the hotel.
Andrew Wilson
The bellman Mor was great, very helpful and knowledgeable however after that it was downhill. Our checkin experience was not good, and we only then found out after asking that the pool advertised (infinity) in all the hotel ads was “not part of the hotel” and it is a separate beach club you must pay for. The beach loungers are also not included. The pool that is part of the hotel doesn’t have a view of the ocean.
Breakfast was pretty good.
The room was fine although some mildew smell from the AC, and there was no coffee machine. the ground floor and elevator often smelt of sewage. Overall not what I would expect for a 5 star, and given the lack of pool/beach amenities given the beachfront location I would not pay the money to stay here as I don’t see the value
Gisela L
We enjoyed our stay at this well located hotel. The views are stunning and the beach is beautiful. However, there aren’t any activities that the kids could do beyond signing up to their kids club (my older kids have no interest in clubs). I didn’t think the hotel was particularly clean / spotless and some of the facilities require upgrading (the shower in our bathroom was usable but partially broken, the sink did not drain properly, etc). The main picture of the hotel with the infinity pool is accesible to adults only at an extra (and in my opinion: sizable) cost. Kids could only go to a backyard pool that had no views. The beach restaurant is overpriced. The restaurant during breakfast hours was under-staffed. The beach amenities are managed by a third party provider- also at an extra fee. Parking is also at an extra fee (we decided to park on the street but this is probably not viable during peak season). And the list goes on.
We were also approached by staff who wanted to sell some sort of Melia experience to us. I was already disappointed by the value of this hotel by then and am experienced enough to know that falling to this trap could cost you up to an hour (or more) of your precious time; so I kindly declined. I did feel this was distasteful considering we were with kids and were only staying for 3 nights.
On a positive note, the staff were lovely and attentive and there was a good “vibe”. The one time we managed to get our younger boy to stay at the kids club for a little while, we thought the people there were fantastic.
Overall, we enjoyed our stay but will not be coming back, and we’d only recomend this hotel to others if available at a steep discount. It does not feel like a 5 stars hotel and it is not a good value for money. We would not recomend this hotel to families with kids who are not fond of participating in kids clubs as there weren’t any activities that we could do as a family other than listening to live music at night.
My Booking
