John Luttrell
Don't let the star rating fool you, tremendous value to be had here.
It's in a great location and our apartment was very nice and comfortable.
There's doing some work which will no doubt improve the star rating over time.
The location is ideal, the food is okay but not spectacular but all things considered good value all round.
Free WiFi in the communal areas but you have to pay for WiFi in the room.
Due to this I had to speak with the wife. She seems nice 🙂
Cassie Michealson
Stayed here for 10 days, I am aware that spains a hotter country and insects are a given however, eating food and seeing cockroaches isnt appetizing,the staff were lovely for a few days but then we became aware of dirty looks staff would give us at food times, we even asked for a few Spanish sayings to be more friendly to the staff who didn’t speak English.
4 days into our trip my purse was stolen (police involved, case number and proof of my card being used after it was frozen) due to not being fluent in Spanish we asked the white haired lady at reception for help calling the taxi service to see if it was lost at that point in time, we had to return 4 times never once did we accuse the hotel staff, however after this we were treated like we were rude and disrespectful, the cleaners became very cold to us, even not properly tidying our rooms.
On the 28th the day before we came home my step dad(in his 50’s) fell over due to a wet spot on the dining room floor, without a caution sign, his ankle became inflamed and needed ice, we informed staff they’re floor was wet to make them aware, not even 30 minutes later when they’d returned to the hotel room the inroom phone went off where the receptionist informed us that they had to report it to management due to it being a injury, the manager then informed her to tell us that “one more complaint and we’d be forcibly removed from the hotel”.
The hotel in general isnt at all worthy of its stars, it’s cheap and it shows, Wi-Fi is only free in the lobby, it’s £27 for a week of Wi-Fi in your room, only 2 elevators are working and there isn’t any locks on the bathroom doors, not even any soap in the bathroom to wash your hands, the cleaning is 5 times a week (don’t get too excited, they sweep and mop, make beds but that’s it, if you have dirty dishes they just rinse it).
This is my first time abroad and I’d say mind the star rating, I’d gladly cough out another grand if it meant being treated like a human and not a pest, the pools cold, the food seems like school dinners and I’d get better service by kindergartners.
Victoria Lacramioara Vasilache
Totally disappointed with the apartment I got. I had booked a two week holiday and I couldn't wait to leave. 14th floor, everything old inside, doors and windows nothing airtight I felt the wind very strongly as if I were outside, nothing comfortable except the bed mattress, horrible smell inside, shower tray broken and glued, a very narrow space, no facilities in the kitchen, not even a hairdryer. For accommodation zero stars. Food, the same type of food that after 2 days you don't want to eat anymore, nothing diversified even at Christmas. I will definitely not go to this hotel again. But I want to appreciate two people in particular and these types of people deserve to be promoted and rewarded Esperanza the lady who took care of cleaning in our apartment, an extraordinary person, friendly, respectful, she didn't speak English but I understood what she was saying, thank you Esperanza and Eduardo a boy from the dining room that I noticed throughout my stay there, very active in the kitchen, friendly, very good interaction with customers and his colleagues and with a beautiful smile on his face, thank you Eduardo for your activity. So dear Corona Roja you have many things to improve there starting from the accomodation, food, staff...etc
Zoe Macaulay
Dont listen or take any heed of the negative reviews! This place is brilliant. You're not paying for 5* you're not getting 5*. What you are getting is a great base to go explore the area. You're getting clean rooms, serviced every day. They are mostly outdated, but are comfortable and have what you need. If all you're concerned about is a fancy room on your holiday, you're not doing your holiday properly! There are 3 elevators that all worked while we stayed. 1 is slow, the other 2 are quicker. The pool area is clean and plenty of sun beds. The pool itself is a welcome refresher after lying in the sun for a while!
The all inclusive food is adequate. You won't starve. It's a bit repetitive at lunches, but there is always 2/3 additional different choices as well as the usual hotdogs, pizza, burgers and chips. They serve local dishes alongside the "safe" options British folk seem to miss when they go abroad 🤣
The bar staff are good. Jose is brilliant! He's got some craic about him. A couple others are a bit more reserved shall we say! Julia at the front desk checked us in and she was lovely and helpful too. The hotel is a 2 minute walk to the beach, literally. It's maybe a 20 minute stroll along the promenade walkway to the bustling area of stalls and shops, with plenty of restaurants along the way. At night the surrounding area is quiet, the occasional song can be heard from hotels across the way. I would absolutely come back here in a heartbeat! Book this place expecting a clean, comfortable stay with nice staff and delicious (albeit repetitive) food.
Bradley Wright
Great value for money but in all honesty. Unless your guzzling down the all inclusive booze it's not worth it.
Our room was awful. The beds were hard and rickety and as a couple we were given 2 singles and the hotel was fully booked.
It was sold as a deluxe studio but it had woodchip walls, broken floor tiles. All the painting needed re-doing. Plug sockets hanging off walls and cockroaches running about. We also had an odd smell from the drains and no aircon.
Our room was near to the service area and cleaners could be heard early in the morning making noise.
The food was all cooked in large vats and was neither hot nor appetising..we ate out most nights. The chairs in the bar were plastic and tired. Everything needed a good clean and a tidy up with a paint brush.
But Kay on the bar was lovely and like I said it was very good value for the money. Just not the best for overall quality.
Photos from our so called deluxe room now added