Matt Jennings
My wife and I recently had the opportunity to stay at Olympic Lagoon hotel in Pathos and I must say, the food was exceptional. From the variety of choices offered each day to the option of experiencing the three on-site restaurants, my taste buds were constantly satisfied. What truly stood out to me, however, was the exceptional customer service provided by the staff. From the moment I arrived at reception to the interactions with everyone from guest relations through to the house keeping team, I was impressed by their professionalism and hardworking attitude.
While the entertainment and drinks available at the hotel were top-notch, I did notice one area that could use improvement. As newlyweds, we were hoping to have a dance whilst enjoying the evenings, but unfortunately, it was not possible. It would be wonderful if the hotel could incorporate this into their offerings, perhaps with an hour of music and dancing following the final performance each evening. This small addition would truly elevate the overall experience at the hotel.
Overall, we had a fantastic stay at this hotel and would highly recommend it to others. The excellent food and exceptional customer service definitely made our stay memorable. I hope my feedback regarding the potential for evening entertainment is helpful and I look forward to returning in the future.
Ryan mcmullan
Wow! What an amazing place to vacation.
Hotel, staff and restaurants totally deserve the 5 star rating. Everything was just perfect. Big shout out to Elena the bar tender in the swim up bar, you truly are an asset to the hotel.
All our family felt safe and relaxed staying here and having the beach to do some snorkelling was a massive plus. Keep up the great work at the Olympic lagoon team!
milan totev
- We booked our holiday in 02/ 2024 directly via your booking office, we wanted rooms with sea view but we received rooms with inland view, we were informed that we are not going to have the rooms with sea view the evening before departure to Cyprus via email. We received family rooms, we didn't need four beds. The view from the room was disgusting. It was noisy, it stunk because of the kitchen ventilation, awful.
- There are way too many sunbeds and umbrellas around the pool. In the garden there were mud because of the watering system of the lawn.
- The hosteses were mostly very serious and not hospitable. When there were weddings in the resort, their music was louder than the music in the restaurant. I waited on a queue to take some food because there were so many people. The empty plates stayed on the table for a very long time. definitely not a 5* hotel experience.
There are way better 5* resorts than this one, so we are not coming again.
The Canny Scot
Overall a lovely experience relaxing in the warm sunshine. The hotel is well located with a coastal walk into Paphos town which took around 20 minutes. Rooms were well appointed, beds comfortable and were serviced daily to a high standard.
Sophie Tupper Dave Tupper
The hotel wildly exceeded our expectations. Beautiful hotel and grounds, comfortable and spacious rooms, spotless throughout, unbelievably good food and drinks. Really enjoyed the shows and our young family members loved the children's entertainment and activities - especially Bella the Elephant and friends.
We were part of a large family group attending our son's wedding, and the main buffet restaurant accommodated us all every day which was some feat. But our biggest thanks go to your exceptional staff who were all first class - friendly, helpful, patient and efficient. Elena M our room attendant went above and beyond with a cheerful smile, even when we had to ask for both our beds to be changed after our granddaughter had a little accident on them. All the waiters were good, but Matej needs special recognition for excellent service all week. And the two waiting staff who looked after us all at the evening Wedding Meal were fabulous. Thank you to all the wonderful staff, we don't know how you do it in that heat!!!
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