Ioana Oros
Our stay at Ikos Olivia was the best holiday experience we've had so far, especially traveling with a toddler. From the moment we arrived, the staff went above and beyond to make our stay exceptional. They were incredibly well-trained and attentive, always anticipating our needs without us ever having to ask. Their friendliness and genuine care made us feel pampered throughout our stay.
The attention to detail was outstanding. For example, at the Florence restaurant, the lovely hostess always greeted our two-year-old with a warm smile and provided cutlery that matched her outfit nearly every time—a level of thoughtfulness that truly amazed us! 😝The step chairs for kids and other small touches made everything so much easier and more enjoyable for our little one.
The food was absolutely delicious, and the variety of activities kept us entertained throughout our stay. Everything was immaculately clean, contributing to a truly relaxing environment.
We’re already looking forward to our next visit. It was 100% worth it! The only minor issue was the pillows, which I found a bit uncomfortable, but that might just be a personal preference. Overall, we couldn't have asked for a better holiday experience.
Nicholas Lifton
Have had a marvellous time with my wife and friends, the meals in all the restaurants first class with service, all the staff and cleaners were fantastic and very helpful and kind. Lots for families to do with great pools that are heated lots of things for the kids to do and great for couples, beach is nice and plenty of sunbeds sea is has stones as you enter with beach service highly recommend.
Sarah
The hotel itself is beautiful, and the staff are absolutely charming, with a special mention for Marilena, who was exceptional. However, our stay started on a sour note. We had booked a sea view room but were "upgraded" to a one-bedroom apartment with no view, inconveniently located next to the kids' club. The apartment also had stairs, which was completely impractical for us, as we had a 10-month-old baby in a pram. It took several hours and quite a bit of stress to resolve this and get the room we originally booked. This experience left a bad impression at the start of our holiday.
While the service overall is good, it falls short of being exceptional which at the price point of the hotel, I would expect it to be. The biggest drawback, however, is the behaviour of some of the other guests. One downside was the atmosphere during mealtimes, where many children were left to run around freely, creating a somewhat chaotic environment that disrupted the otherwise serene setting. This was not limited to the early meal time slots, but continued through the entire dinner service past 9pm.
In conclusion, while Ikos Olivia has many positive aspects, I would definitely recommend avoiding it if you're traveling without children, as the atmosphere may not be as relaxing as expected.
Василь
The hotel is amazing! The staff is attentive and very careful they treat all guests with care and love. They will remember everything you like and bring it to you nothing too much trouble.
All 6 restaurants staff paid great attention to us in quick and positive way. We have never seen that kind of attitude and attention anywhere in the world! Rooms are spotless housekeeping service amazing! Always a pleasure to enter the room everything clean full and perfect.
Beach is clean and the staff there as well always nothing was too much trouble they would bring towels drinks and food quickly and with a smile.
The hotel management are taking care of all guests with kindness and are doing a great job.
Spa is great as well doing a good job. Darja does a great job.
Artiom the sous chef is paying attention to detail and cooks amazing.
Special thanks to Athena the Assistant hotel manager and we want to thank her for her kindness professionalism and attention to detail.
A huge thanks to all and we are hoping to see you soon.
Anthony Jackson
Great ultra all inclusive hotel, set into the hillside above a private beach.
Great choice of restaurants (6) and bars. Each restaurant has a different cuisine, and between them, they have a selection of around 300 wines.
Staff are amazingly attentive and helpful. Special thanks to Xanthy, Anna and Olga for making our stay special.
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