Edward Agius
Very long check in process
Asked to sign a doc re Data Protection but the doc was all in Spanish with no English translation
Checked in at 6pm and receptionist had to go and check if the room was ready.
No porter
Rooms are not 5 star level
No tea/coffee making facilities in room. In a 5 star hotel this is a given
One elevator out of order for 3 days
Breakfast is good although not a large number of items.
Spa very nice and organised.
Outdoor pool very nice, quiet and relaxed
Nice gardens
Carole Crudgington
This is a large, clean, stylish and modern hotel, but is lacking in the personal touches customers would expect, with this star rating. The weather the second week in May was unseasonably cool, and the hotel was cold. It was often difficult to find staff for service in the bars, especially around the pool areas. It lacks atmosphere and friendliness.
Lodge Taiho
Nice hotel, but it surprised me that a five-star hotel has no complimentary water, coffee or tea??? We even have to “borrow” the water cooker! The comforting points are personnel: great staff at reception and restaurant! The buffet breakfast and dinner are at average level... not to compare with other five-star hotel we’ve stayed!
Culinary Connoisseur
One of the best experiences in Spain. Incredible service by Bernhard (10 star), he really cared to make sure we are happy I thought he was the manager from how hospitable.
Hotel is not bad (building is old and they have tried to modernize it, rooms and building a 3 star but the breakfast makes up for everything. Especially when you are on a long drive ahead.
Pool area is amazing almost like a Vegas style beach with lots of space and cabanas.
I gave this place a 5 star review because the price of the night stay of 68 euros wouldn't even cover the price of the breakfast in most places. So the value is amazing. Would highly recommend it as a 5 day escape from everything and anything.
Anna Young
We stayed in this hotel 3 nights, beautiful hotel and surroundings. Rooms were very clean and up to a high standard, staff were very friendly and helpful, spoke very good English as well. Hotel is up on the hill so it was a bit of an issue going there and back to town/beach but we got used to it, car would be a good option there. It was about 10 minute walk to the beach and promenade. The pool near the hotel was very clean and big enough. Excellent place to stay.