Calpe

Elizabeth Drummond

Positives first - excellent location near to promenade & bus stop. We were b & b - food itself was fine but the dining room itself was a pretty depressing place. The other public areas were good - nice bar & reception area. The bedrooms were like the dining room - old & worn. Bedroom sheet torn. Glass tables in rooms a hazard & very dated. Staff a bit of a mixture - cleaning staff friendly & hotel very clean so they were doing a good job. Dining staff & bar staff seemed efficient but not friendly - no positive interactions. Reception initially gave us wrong room but this was quickly rectified. The indoor pool was nice but also used for swimming lessons by the locals so best to check if it was available before changing into swimsuits.

Alwyn Frank

The Reception staff are beyond unhelpful, the buffet consists near exclusively of food devoid of flavour or texture and only opened from breakfast at 08:00, and rooms are well past their sell by date. Silverfish discovered in the room! Two examples of the Reception staff. (1) When I asked about booking a transfer to the airport, the next day the person I spoke to said that they did not know, but I should try the person on the next morning. The next morning I was advised by Reception that the transfer company do not do same day bookings. (2) Asking for a taxi to the tram station, the Reception staff informed me that the tram was not running, and that I needed to take a coach. When I got to the coach station, I discovered that they were not running, but a brief scan of the tram operator website showed that they were running, albeit with a rail replacement bus service. The buffet was hopeless. The room was like a time capsule to the 90s: brown tiles, brown curtains, brown en-suite fittings. The bed was well past it’s best before date and the headboard has part missing. And this morning there was a silverfish scuttling around my room! This is a great location for cycling. Room rates are the same as other good hotels. Why so little effort with this place?

Nothando Moyo

Jota was doing activities during our stay. He was truly amazing! Very fluent in Spanish and English. Made our stay enjoyable. The kids enjoyed the bingo and quiz. Very entertaining.

Gerry Shepheard

Very disappointed with restaurant. Cold food for four nights. Obviously management came in on fifth evening as we saw many chefs stirring food and replacing food and waiting on staff much more awake and willing to help. A brilliant buzz in restaurant just a shame that our experience was awful G Shepheard

Sasha Dobre

The hotel is nice, close to the beach. But I was most impressed by the staff members, especially by Maria from the kitchen because of her kindness and care towards the guests. Thank you all! 🫶

Christiaan Meerkerk

Loved my time here, the staff is amazing, the location is superb. The rooms were spacious and had everything you'd expect. The buffet has lots of options. The hotel is bike friendly, I was able to take my bike up to my room with me. It's on the more expensive side, but well worth it.

Jodie Rudd

We stayed for a week with breakfast included. The rooms are lovely, clean and spacious with everything you need. The bed was really big and extremely comfortable! Staff are very friendly and the breakfast had lots of options and very yummy! Would definitely stay again.

Cristiano Avanzi

I would like to express my sincere appreciation for the exceptional service provided by both the rooms staff and the front-of-house staff. The food and drinks were truly top-notch! The entire team demonstrated remarkable qualities – kindness, gentleness, politeness, education, patience, and a genuine desire to ensure guest satisfaction. I am a frequent traveler and have encountered many hotels worldwide, but I have never experienced such a consistently high level of service from the staff. Best staff's smiles ever!!!

Geoffrey Black

Beautiful hotel; wonderful staff; lovely bedroom with sea view. Meals are all buffet service, but with a choice to suit everyone's taste. Definitely one of the best hotels in Europe at which we've stayed

Heather Canter

A very very nice hotel. Service was great, rooms were spacious and modern. Food was delicious and had never ending options. Only downside was noise on the street side. If you can afford it get a room with a sea view!

Miranda Esteve

We spent the night of December 31st here and had a fantastic time with our small kids, it’s a in a great area, close to the beach and the rest of Calpe. I was very surprised that they had a beautiful gala dinner that night with a live concert, kids allowed! And everyone looked like they were having fun. We are for sure booking for next year or the next time we visit. Calpe is definetely a place to visit with family and friends. There’s lots of see and this hotel had great service, a beautiful spa for adults, unfortunately no indoor pool for kids during winter BUT they had an outdoor pool (for summer) so we’ll have to come back then! I loved our room, overlooked the water, we had a large balcony, honestly, I couldn’t complain about anything - it was perfect. OH! Breakfast buffet was included - that was a fantastic added bonus!!

Phoebe Goold

Lovely week stay at the Diamante Beach Hotel. Very clean and tidy. Rooms felt a little dated. It is in a great location, very close to the beach and shops. Enjoyed the local land train tour for just €5 each to see further around Calpe. Staff were all so lovely and catered to all our needs. Food was fab although it needed to be slightly warmer and would have been nice to have a wider variety of vegetables at dinner time. It is a shame that the spa wasn’t included in our stay as that played a big factor in us choosing this hotel. It wasn’t until I went back to the website and scrolled quite far down and even had to press “more info” that it said about the spa being an extra cost. Special thank you to Kim in the restaurant for always being happy and smiley and also to Alfredo in the bar / cafeteria for being friendly, remembering our drinks order and allowing my Nan to try something new

Del Singh

The stay at the AR Diamante Beach was really good. The staff were very helpful and friendly. The food was lovely. The rooms were excellent and cleaned every day. I would definitely come again and recommend this hotel to family and friends. Can i get a discount please as I want to come again.

Shibli Sattar

An average Stay at AR Diamante Beach & SPA While the AR Diamante Beach & SPA boasts a beachfront location, the overall experience falls short of its 4-star rating. Outdated Accommodations The rooms and bathrooms, unfortunately, feel dated and could benefit from a much-needed renovation. The decor and furnishings appear tired, lacking the modern comforts and aesthetics expected of a 4-star establishment. Bland and Repetitive Dining The dining options, particularly dinner, were a disappointment. The food was often bland and repetitive, lacking the variety and flavor one would anticipate. While it was commendable to offer a fish choice, the overall dining experience was underwhelming. Spa Services No Longer Included A significant drawback is the removal of complimentary spa access. This additional cost detracts from the overall value proposition, especially considering the hotel's 4-star status. A Cyclist's Nightmare For a hotel that caters to cyclists, the absence of a simple cycling pump is a glaring oversight. This basic amenity should be readily available, especially for those who rely on their bikes for transportation and leisure. A 3-Star Experience Based on these factors plus the lifts are very infrequent, the AR Diamante Beach & SPA, while offering a decent beachfront location, ultimately delivers a 3-star experience. It's a shame that outdated rooms, underwhelming dining, and the removal of complimentary spa access diminish the overall value and enjoyment of a stay here.

Tammy michael

My massage by Gema was so professionally done. The rooms were very clean and even had a shower in them if you choose to take a shower after your massage. She listened to me about the areas of my back I was having spasms with….. and knew right what to do to remedy the situation! Thank you!

Dan

Fantastic hotel! Exceptional staff. Our room was spotless everyday! Good food! Rang for taxis and car hire. Nothing was too much trouble.

Peter Skeels

A lovely hotel with friendly staff. The food was plentiful and excellent quality with a good range. Only slight gripe was that you had to pay for tea and coffee at lunch and dinner. Bar prices were very reasonable too. There are cold water dispensers on each floor which saved on buying bottled water. Evening entertainment was sketchy with children's entertainment starting at 9.30pm. Far too late. A nice touch was the bottle of Cava left in my room on my birthday. Was much appreciated.

Fiachra O Reilly

Excellent hotel. Highly recommended. Staff were friendly and facilities were immaculate. Always clean. All inclusive was great value with lots of items included you would pay extra for elsewhere. Great selection in the buffet as well for all tastes. Secure storage for bikes as well. Hopefully will return for another visit in the future.

Ciara Ni D

I had an amazing experience in this hotel. I strongly recommend staying here. It's amazing for children too! The food was amazing and the staff were super helpful ❤️

Graham Wright

This is a reasonably nice hotel but situated in an ugly area, surrounded by horrible concrete buildings. All of the staff were friendly and helpful. Nice pool area where it was usually easy to find sunbeds. Evening entertainment was awful, but that seems to be standard in many hotels.

CHRISTOPHER RAVEN

What a wonderful stay we had at the Estimar , all the staff made us feel like celebrities. The rooms are amazing and so comfortable. Everything is clean the health spa is s relaxing to be in and the restaurant food was first class.

hazel miller

We have just came back from a week here hotel was lovely and clean rooms were spacious cleaned everyday ,we were bed and breakfast which was fine.We decided to eat in hotel on night and got told it be 40 euros but selection was not great for us so never had much and when we went to pay it was 88 euros we could have 3 course meal outside and would have been a lot cheaper so if you don’t want ripped of I would go somewhere elase

Jens Jakobsen

Hotel Suitopia is a fantastic hotel on 29 floors - lounge/bar on the 29th floor. Breakfast and dinner are fantastic 😋 3-week long holiday at this hotel 🥰 Have been to the hotel March '24, November '24 and will be back in November '25 Suite + balcony and sea view is nice, good space in the bathroom, fantastic view  ⭐⭐⭐⭐⭐

Jennifer Franklyn

Beautiful hotel, brilliant location and staff were fantastic. The little added extra touches in the room such as fruit, water, more toiletries than anywhere else was more than what was expected. The food is great - there is a vast selection and the buffet changes each day so nothing gets boring. The view from the Sky Bar is incredible and the Pina Coladas are very good! I can’t fault our stay and can’t wait to return!

Michelle Morton

After paying for our stay for two sea view Suitopia suites, quite a few things we are unhappy about: 1. Having to pay €14 per day per suite in order to use the kitchen facilities/fridge to store milk is absurd. 2. I do not drink coffee, so need a kettle for tea - had to pay €20 to get one in room at reception. Again this is an upmarket hotel, there is nothing like being told we need €20 incase you steal the kettle, had the embarrassment of having to carry the kettle to our room, as well as struggle with our luggage to the 21st floor. I would have thought there would have been a person to deliver the luggage to room & bring a kettle. 3. We were room only, as did not want to be eating a large amount for breakfast, would have been happy to have cereal. Due to the cost of the kitchen hire in room & the ridiculous cost of €18 per person for breakfast. We have had to go out for breakfast. To charge guests €18 per person for breakfast is poor. No discount if already staying, nothing. Went once at a cost of €72 for the 4 of us to eat cereal & boiled egg, not worth the money at all. It was busy, under staffed, food not replenished quickly enough & tables not cleared quick enough. 4. Pillows uncomfortable, tried all in room. 5. Dressing gowns totally past their best, threadbare, aged & discoloured. 6. No welcome drink vouchers on arrival, most high end hotels offer this. 7. No Spa discount offer i.e. 20% off treatments. 8. The reception is bland, unwelcoming & nothing going on. Feels like walking through a shopping mall. Awful. Finally, the hotel is nice, however, all style & no substance. It is soulless, some of the staff are friendly, others border on being rude, very apparent it’s all about getting more money out of you once you are here. We visit Calp multiple times a year, generally for a month at a time & always at New Year. After this experience, I would not envisage we will return to this hotel. If you are keen to stay, ensure you are happy to have your hand in your pocket for all the unnecessary costs.