Josephine
I stayed here for 7 nights in September. The staff were welcoming and the room was gorgeous.
However the breakfast and dinner buffet were terrible. Breakfast was cold every morning. Dinner was cold every evening with little variety and low quality ingredients. Some nights there were 4 of the same item, just with a different colour sauce on them. Labelling was not always consistent, especially with the dessert. If you don’t eat pork - you’ll have very few things to choose from. Most nights I was left eating rice and vegetables.
The pool bar had good food and the evening bar had food too (although that was often poor quality too).
I really wish the food was better as the location, staff and room were perfect. I also wish I’d taken the reviews mentioning the food more seriously 🙃.
Damian Slater
Arrived at night and the rooms felt along way from the main building and very dated, however in the morning and daylight looks better. The hotel is generally pretty good, however there is an issue with the food not being warm enough at any meal in the main restaurant. My positives would be the drinks and food in the snack bar are.very reasonably priced and the food is pretty good. It's not gourmet but there is plenty to eat.
Gizmo Gizmo
I came here with my 2 daughters and granddaughter and had an amazing time. All the staff were so kind and we were given a wonderful room with fantastic views.Hotel was well looked after, the towels were changed every day. The restaurant was always very busy and the food was good, although not always that warm. Plenty of variety so that we could choose something different each day. Special thanks to staff at reception, Kiko( entertainment) who was so enthusiastic and friendly, the boys at the pool bar, and the waitress that looked after us. Once again thank you Kresten Pallace for our stay and helping us make lovely family memories xx
Teighan Robinson
Absolutely gorgeous hotel, me and my partner had an amazing time staying here.
The rooms were lovely and clean and a maid came round every day which was great.
The entertainment staff was absolutely amazing, great conversation, super helpful.
Couple of things to consider if staying here is for us the breakfast options wasn’t great but good enough to get by as it was included in our stay.
The table layout is about all over the place, our table came with no spoon, when I asked for one it caused a bit of a commotion between the staff who were then bickering between themselves and left me stood there for a while.
Now location is not great, I wished this was something I had looked into before hand as there’s only 3 restaurants within walking distance and these are still a 15-20 minute walk.
With the location not being great it led me and my partner to hire a quad for €60 per day which grace us a chance to explore the island further.
Overall a really great hotel.
Ps we also looked into upgrading our room to a pool room, but when looking closer I would advise do not waste your money, at no fault to the hotel at all those rooms do NOT get any sun as the hotel is infant of them rooms stopping the sun getting to them, we stayed around the pool one day and no sun hit the pools rooms at all.
Morgan North
When reading other reviews, we were a bit nervous as to what we were to expect. However, we are currently staying in a swim up room with sea view. I can honestly say this hotel is beautiful! The views are amazing, the hotel is clean and staff are friendly. The room was big enough for the both of us, daily cleaning is available. The maid was lovely, as were the entertainment and bar staff. The location is farely good, with a bus stop and taxi rank just across the road. The buses are around 2.50 euros each, and taxi weren’t too expensive either. There is entertainment come the evening which is brilliant. Staff try to get everyone involved. This hotel is a very good hotel for families and couples. There is access to a beach, 5 minute walk from the hotel. Their restaurant has vegan and gluten free options as well as plenty of food to choose from. I am a very picky eater and still managed to find something I liked. There is a shop in the main hotel, plus one across the road. These both have plenty of useful items for your holiday. We will definitely be returning in future.
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