Last Minute Holidays to Tenerife

Steven Digner

Recently returned from a weeks stay at this complex. Unfortunately, we booked before reading the reviews. The location is excellent and was central for most things, eating out, drinking and the beach. The complex however is dated and would benefit from some TLC. The food was basic at best and the choice, well there wasn’t one. It was the same food every meal time. The room we stayed in was large and that is the only good thing I can say about it. There is no air conditioning ( you have to hire a fan) the towels were changed once in a week, as were the beds.The bathroom was never cleaned and there was an infestation of small bugs in the bathroom that would run round when you turned the light on to use the toilet at night. The reception staff were helpful and friendly, as was the young man who worked the bar in the evening. The other staff member obviously missed the course on customer service and almost threw your drink at you. I am aware that the complex does not charge the earth for a weeks all inclusive stay but, I do expect the rooms to be clean and , as best they can, bug free. Regarding the food, well at least I lost some weight.

Kryten

We've been before and going again soon. The room was clean and maids in often enough. Last time, we got a full board deal and found food to be fine, plenty choice, but you'll still want to eat it occasionally.The restaurant is right in the basement really, but the decor is nice with palms and plants etc in a lovely setting, very spacious and airy. The onsite shop just off reception was helpful if you are self-catering, but everything is up to all inclusive if you want it. Location is OK, but not right in the very heart of things, but not that far off, really. Staff are great and very helpful. The pool area is nice, and the pool is well kept pretty good sun trap. Occasionally, a little fashion show turns up, and sales thereafter. There are lifts to all floors, wheelchair access, too. As I said, we're going back, we know what to expect, if it was bad, we wouldn't go. I'm looking forward to our stay there. It's three stars, and good enough as it's a base camp, really, rooms have everything you might need. Hope this is helpful to you..

Kayleigh Morgan

Me and my five friends came here to stay for just over a week. I really wasn’t expecting a good experience based on reviews. I however was proven wrong with this hotel for the amount of money you spent it is worth it. There was five of us and they gave us connecting rooms so we were all together. The maids came in regularly made the beds, cleaned toilets and emptied bins etc. We had all inclusive and I will say the food isn’t 100% the best. We did eat out some nights but it was good to have some nights as there was different selections of food everyday for breakfast, lunch and dinner. The drinks were also good in all inclusive alcoholic and soft drinks. I will say at night it can be noisy when people are coming in from being out at 3/4am in the morning walking past the corridors your room is in but apart from that I found it to be quite quiet not a lot of noise. We didn’t have our veranda/balcony door opened a lot but for just over a week we got 2 cockroaches in the room which isn’t the worst. I wouldn’t know how it would be leaving the door opened a lot or during the night if warm. Beds weren’t the worse could still get a decent sleep on them. Hotel is at a great location with so much around you one of the best things about the hotel I would say. We did go to Siam Park, Mall & Markets which were located in or near Los Cristianos but there are taxi ranks all around the most we paid was around €10 & even bus stops that will take you there for free. I would overall recommend the hotel if away with friends or even a couple’s holiday away. I would say maybe as a family holiday you could probably find a hotel more suitable but if not still an okay holiday for a family

Mark Kidd

The hotel is in need of some serious refurbishment. 3 foot of mould in the room by the door. Walking to the dinner room felt like a walk into darkness, poorly lit, and quite easy to walk into the offices of the hotel. The rooms do not have AC, so quite warm at night, you can hire a fan, you can also hire the safe key and pay for WiFi and hire the TV remote control. We did none of those. Breakfast was okay. I didn't eat any other meals there to comment on. Staff were all very nice, pools gets good daytime sun. It's very noisy in the night with people screaming and running about, shouting, tends to die down after 1000hrs. If you want a place to put your head and nothing more, then it will do if you want more than that, probably not the right place for you. Again, the staff were helpful throughout our stay

Aoife Roche

Rooms were clean and also cleaned regularly which was nice. Balconies are great and most have a nice view. No a/c or fans in the room unless you pay extra at reception for a fan which in my opinion should be included in a place like this. The pool is beautiful with lots of loungers but you need to be early to get one. The pool bar is also conveniently to the outside until a certain hour so you dont need to dry off before going there. Very spacious hotel.

TJ Minnock

The hotel is about as 3 star as it gets. Nothing too fancy, but nowhere near as bad as some of the reviews make it out to be. Rooms are nice and practical but don't have air conditioning which makes them very hot. Balconies and views are nice. Food wasn't the best and a couple of staff were a little bit rude. It''s also a lot of hill walking to get back from the town which isn't ideal in the heat. Overall, if you're looking for a budget holiday destination, it's a great choice. There's certainly more luxurious locations in the area, but I enjoyed it. Pool was great.

Kate Wilkins

After reading some reviews of this hotel before coming here I was very nervous and it put me off, however after arriving I was put at ease as we had no major problems whatsoever. You get what you pay for, it’s basic and has everything you need in the rooms, we were lucky to have a balcony and the view was amazing especially the sunsets in the evening. The rooms were clean, cleaners came every two days to clean our room gave us fresh towels, bedding and cleaned the floors. The staff were very friendly throughout the hotel, reception were helpful at calling taxis for us. The food is basic, but we only went half board so ended up eating out most the time. The location is very convenient as it’s close to lots of nearby attractions and has a shop right next door. The hotel is on a big hill which was probably the biggest negative it can be hard to walk back up the steep hill in the heat but there are scooters available if anyone would prefer that.

Christopher White

From an 11 year olds point of view, all these reviews are a bit misleading the cockroaches are very few we only saw 2 and we stayed here for a week . For the room, no air conditioning I was annoyed at because it gets pretty warm in late September. The location is quite annoying when you are going out every night for food and activities because of the steep hill and can be hard work in this type of heat. Reception didn’t seem happy when we wanted more towels and told us to talk to house keeping where we eventually got some from the following day. The pool was huge with some salty water but not too strong, the floor of the pool was slippy and food was decent in the grounds. Overall, the apartments are decent at best but could do with air conditioning to ensure a better sleep

Sabs B

Not bad for a 2 star hotel. It's clean and we had a lovely view. It's Ideal for party people who enjoy noise at nights. The hotel is on a steep hill known as the 'cardiac hill' When you get to the top you need an oxygen mask lol 😂. I love walking so it didn't stop us walking up the steep hill every day 😁 There is a small shop next to the hotel so you don't need to carry groceries or drinks up the steep hill.

Gary Porter

Don't listen to reviews about how dirty it is, how rude the staff are, how poor the food is etc.. we experienced none of that. We visited in July this year and actually don't have a bad thing to say about the resort. Pool was great, nice and clean. Food was fine, no issues. You pay for what you get. Rooms were basic but clean and the amount of time you spend in the room anyway, it makes no difference. Staff were extremely helpful and nice. The entertainment at night is a bit 'dated', bingo and karaoke every night but lots to do down in adeje.

J B

For a budget hotel this place is fine. The food is mostly edible (although I was served raw chicken one night) but there is not much variety and the food is not replensihed that often meaning there is often items unavailable for a long time. There is a snack bar available throughout the day but it seems like too much trouble to ask the staff to cook something so we didn't eat from the snack bar. The rooms are basic but clean and the cleaners come round daily. They change towels and bedding twice per week but if you want them changing more frequently you have to pay per item. There is no free WiFi and you have to pay extra if you want it. I did not have very good internet signal all around the hotel. The room does not have air con, only a fan, which was fine for us as it was out of season but I definitely would not stop here during the summer season. There is a good size pool which is clean. However the sun loungers are not great. The drinks are very basic and all inclusive finishes at 10:30pm which is quite early. The complex has a nice village feel to it, and like others has said it has lots of potential but requires renovation. The entertainment is very basic but one night there was a live singer who was really good. There was only day time entertainment on the Saturday. There are excellent transport links to bigger areas such as Las Americas, Los Cristianos and Costa Adeje, the bus takes between 30-45 mins and is really cheap. The hotel does not offer late checkout, and despite us arriving late on our first day and missing a day's meals, we were told that the all inclusive would end after we check out in the morning so have missed outon a days worth of meals. Overall for a budget holiday I can't complain because you get what you pay for but I wouldn't stay here again.

Paul Sowter

Ignore the rest of the reviews, staff are welcoming and value you. Treat them nicely they deserve it. Food is excellent and San Miguel is the home brew. Beds are comfortable and rooms have a fan.

Phil Osta

staff is unfriendly. The rooms are unreasonable, you have ants, mold and dirt in the kitchen, not to mention water damage. For the WiFi you have to pay 20 per access. The remote control for the television costs 20€. You also have to pay money to weigh your suitcase. If you check in after lunch you will still get lunch on the day of departure. If you lose your bracelet it costs €150 per person. Drinking glasses are dirty and not washed. You always eat it cold.

Martin Blazinšek

This is a very low-budget resort. I don’t like the location and amenities as well. Nothing was renovated or maintained over the years. Costa del Silencio is like a town from the mid-’80s. Don’t go there if you prefer more vibrant life and something in better shape. Good for low-budget vacations.

Ryan Williams

Sceptical after reading the reviews, but it is what it is, it's a budget all inclusive hotel, so people writing reviews because it wasn't 5 star quality, for minimal money... We couldn't fault the place, yes rooms are a bit dated, but again, you get what you pay for. The room was large, bedroom, balcony, separate lounge area with sofa, kitchenette with a fridge/freezer that was ideal for keeping cold drinks, and separate bathroom. It did what we expected of it for the price we paid. Food, standard all inclusive mass cooked, designed to feed a few hundred in a short space of time. Again, people expecting Michelin star quality food, for minimal money should look elsewhere. It was edible, it tasted ok, we never went and found there was anything we didn't like. Just your standard all inclusive buffet food. It did for us what we expected at the price. The staff were brilliant, all friendly, the bar staff were great, the animacion we didn't really get involved as we were out, but from what we saw, they were doing a great job of getting people involved and having fun. Location, there isn't much to do around, but the staff kindly pointed us to the bus stop around the corner, €1.50 for a half hour ride into Los christianos with its nice sandy beach. And they're regular. Overall we cannot fault this place, the price we paid, we got exactly what we expected, so there is no complaints at all. We would definitely stay here again.

Chris Derbyshire

Really enjoyed the GF Fanabe. Yes, around the edges it needs an uplift, however the staff are so friendly, the cleaners keep the hotel ever so clean, reception friendly and helpful although not a massive amount of interaction with them. The bedroom was always kept clean, plenty space inside with everything needed for a holiday. I had a ground floor pool view that captured the afternoon sunshine. The food in the restaurant was varied, well presented and tasty, something for everyone. The hotel is in a good location, handy for the local shops, close by to the promenade and yes there is a slope to walk. Entertainment in the evening was varied, even providing a good rock group that were pretty good. There are faults the hotel is a 4 star and it is a big hotel the all inclusive only provides local drinks and I'm sure the premium drinks would not add much extra and having easier access to fresh water would have been better than having to queue at the bar but definitely this hotel and it's staff provided an enjoyable holiday. Thank you to all.

Cheryl Griffiths

We stayed here beginning of September for first time, for our honeymoon. Lovely hotel, rooms cleaned everyday, staff always friendly & helpful. Food was okay not restaurant quality but totally adequate, lots of variety, lots of fresh Salad every day, different cuisine, something for everyone. Brilliant roof top pools, never any sun bed wars. Can't wait to come again next year

Kirsty Dorans

Brilliant hotel! Will definitely be back. The animation team are wonderful and always make time to spend with the kids! My boys say that was the best part of their holiday! Thank you for making the boys first time abroad special anamation team!

Paul Kay

Honestly, best holiday I've had in a long time, staff very friendly, food was excellent, entertainment on every night, although we like to walk, and everything is within a very short walking distance especially to the beaches, highly recommended this hotel and the staff, hopefully next year we will come again. Pools are well maintained, cannot speak highly enough of this hotel. Sad to be leaving. Our trip was 5days Friday to Wednesday.

lee Ford

Animation team are amazing, big shout out to Ana. They really try hard and get guests involved. Lots of different activities to keep you entertained. The evening entertainment is good, johnny circus in particular is very funny. Great hotel, staff are very friendly and are happy to help. Breakfast is brilliant always something to find even if you are a fussy eater. Plenty of sunbeds around the pool.

Steven McGhie

We visited this hotel on a 10 day holiday. Rooms were spacious, well air conditioned and very well looked after by the room staff. The food was better than I expected and the theme changed every night and the waiting staff were brilliant. The hotel amusements for the kids were great, multiple pools to choose from were all very clean. We visited the sister hotel, The Green Garden a couple of years ago and is definitely of the same standard. Highly recommended

Alun Thomas

Book a last-minute 7-night B&B stay here with my family (2 teenage boys). Arrived midday, so rooms weren't ready, but we knew this beforehand( the room was ready about 2:30 pm). Alfredo checked us in and gave us the rundown on the hotel, mealtimes, and pools etc, he even called our transfer company( several times that week) to see if they had found my sons bag he left on the bus 🤦‍♂️. Room was a 2 bed 2 story terrace (cleaned every day by the awesome cleaning staff) photos attached. Pools were decent size, and lifeguards were not too strict. They told people off when they needed to. Animation team were good from what we saw. The location was a little bit away from the beach, and the main areas, there was a free bus to and from the beach and Siam every day. Taxi was about 7 Euros to most places or loads of scooters to hire. There is a bit of a steep hill up to the hotel, but perfect to get your steps in. The shopping centres are about a 20/25 minute walk, We upgraded to all-inclusive twice during our stay (€45 per person), which was worth it for the 2 pool days we had. Food was decent with a good variety breakfast was worth having every day. The reception, bar, and restaurant staff were all awesome, happy, friendly, and extremely helpful, genuinely nice people. We would stay here again as it is close to the airport, Siam Park, and Karting club Tenerife. Cheers for a great week in the sun 🌞 😁.

Nikita McCrystal

Beautiful hotel. Views and the layout is very picturesque. Staff are very accommodating and friendly. Entertainment is average, very good at getting the crowd involved and keeping it entertaining. Food was good. Rooms were spotless and cleaned every day. Need more activities for older kids.

Martin Jones

Our first family holiday abroad and what a great choice we made for some autumnal sunshine, the hotel was amazing, the rooms (apartment) we had was great with an amazing balcony and then a roof top solarium with unbelievable views of the surrounding areas. Food and drink choices were great, so glad we chose all inclusive (although my waist line has increased) staff were brilliant and so helpful.

D Black

Really good hotel resort. Would recommend if looking for affordable, but comfortable, clean and spacious all inclusive break. Staff were very good. Rooms are really apartments, upstairs with a living area (which we had 2 proper beds in as family of 4), balcony and small kitchenette. Downstairs main bedroom with another outside space, and nice large bathroom. No complaints at all, clean spacious and comfortable. Resort itself was spotless and very well kept, nice flow to the place. Pools very good and lots of sun loungers. All inclusive buffet food was generally excellent with lots of choice. Can get busy and so they try and rush you on after finished at your table but this was our first all inclusive so suspect that's normal. The poolside bar is a nice place to sit in shade. They have sandwiches, hotdogs and chips available there 11-6. The other small bar is for a quiet drink away from the evening entertainment. So all works well. My only complaint is the all inclusive wine, which was undrinkable (beer and cocktails were fine though). Very surprised at this given we were in Spain after all! Same for the coffee, really bad unless you went to pool bar after 11 and asked them for a proper espresso machine coffee. And the fruit juice at the all inclusive was horrible. But really that was it, everything else was great. The surrounds are not a place you'd want to walk about, feels like lots of other developments have stalled so lots of abandoned building sites if you walk down to Los Cristiano's beach (25 mins). So best just get a taxi (5-8 euros), v easy to hail or reception order. You don't see any of the surrounds from the resort so it doesn't really matter. Very easy and short taxi from/to airport too (25 euro). Our apartment was right at the top of the hill, so quieter up there and could get a view out towards sea. The small onsite gym was basic but actually pretty good. I wouldn't recommend the neighbouring golf course, very expensive and not as good to play as it looked from the resort! Finally, the temperature in mid October was amazing. Absolutely perfect. Hot in sun but not too hot. Never cold or chilly. Cooler at night but still pleasantly warm and never needed jumper. And not uncomfortably warm at night either. Pool felt cool when first in, but that was more the change in temperature, once in it is fine. Would return, and might well do next October.

Rick SkyTheLimit

We come away with are 15 year old girls and from arrival to departing we had a great experience. Staff were polite, with a positive attitude. To be right on the beach with a see view you would normally pay a premium and with a gate straight on to the promenade this was great for shops, bars or a nice stroll away from the teens. Food was plateful and available from morning to night, with a great choice even for fussy teenagers. Yes: I would definitely return if i was to come away as a group or kids, teenagers. if you were looking for a quite lazied holiday if may not be a great choice for you. But if you looking for something central, with plenty going on this would be the place.

Ellis Samson

Visited march 2023- review based on then Sol Tenerife is a dated hotel in need of a spruce up. The staff here are lovely and the food is alright. What lets the place down is the dated rooms, lack of noise deadening (even from within the hotel you can hear the rooms next door far too much especially in the bathrooms) I’m not going to complain about location noise, if you book a hotel right next to the Veronica’s strip you should know what you’re in for in that respect. Unfortunately during my stay due to the lack of a lifeguard, a man had sunk to the bottom of the pool unnoticed. When a lady spotted him the entertainment staff did not hesitate to jump straight in and pull him out. They immediately began CPR and called an ambulance. After a long while of shouting and screaming the ambulance arrived. I have no idea if the man died or not, he was unresponsive when he left so we don’t know. This was a traumatic experience to watch and it should not have happened. Where were the lifeguards supervising the pool? This is a family hotel, health and safety precautions need to be taken and they need to be stricter. I would still like to give credit to the fantastic entertainment and bar staff who did make a lot of our stay entertaining, but I shall never return to this hotel.

Romeo Bori

The hotel was in the center of Las Americas. the hospitality of the staff is very good and the service from the staff is very good. the hotel should renovate the rooms, and a solution should be found for the bed in the pool because many people sit on chairs. the outlet to the sea was very close. very good food. The big problem was the loud and local music that was in the centre, which goes on until 4am

anaia burke

POSTING This is the worst hotel I have ever visited in my life!!!! I have been to Tenerife over 9 times and decided it would be nice to try a new hotel, well I was wrong! All the bad reviews are correct and I don’t understand how this hotel has any positive ones. On check in the First Lady that we spoke to was nice however our experience went down hill from here. The toilets in the room don’t even flush and when I asked about this we were told that “all toilets in the hotel have this problem” the women then stopped her self and said “there okay you just have to flush a few times”. The rooms have 2 sockets and have terrible outdated decor. We were on the 11th floor and our bed sounded like it was in the middle of the club, don’t get me wrong we knew that it would be lively but that was to far. The room got cleaned once no mop just a sweep of the floor. The maids went into our room even though we asked them not to and told the staff “our room was too messy to clean”. We got a phone call to the room saying this in which we laughed as the only mess was open suitcases on the floor as we were getting ready to pack, and a few empty bottles of water etc.We had to get a new mattress due to bites all over my skin, when we asked to move rooms the manager laughed in our faces and told us that there is no room. I have read before that this hotel has bed bugs and I am awaiting a doctor to review my bites.As soon as the bed was changed I mysteriously woke up with no new bites .when the maid lifted the mattress there was a tampon, i was horrified as I don’t use them for medical reasons and when I confronted the manager she told me it must be mine and laughed in my face once again.On our second to last night I explained that the room air on doesn’t work and the rude women looked at us blankly. This hotel is the worst i have ever stayed in; there is no way in this world that this hotel is a 4 star. The food is also absolutely awful and the pool tiles have all came off the floor. AVOID AT ALL COSTS

Kirill Sapelkin

Staff are polite & pleasant, rooms are clean, food is really good. Noise can be an issue for some if your facing the strip however on the top floor and closed balcony it really isn’t that bad at all. Would go again. Rooms could do with an update but are of a high standard.

graeme “Bigyin” Burt

Great location and rooms where cleaned every day. We ended up above a group of drunks for the first 3 nights who would fight and shout every night and smash windows they where from the south of England and the security where always at there door I think in the end the police where involved. Thankfully they left but this is the fun of a all inclusive hotel. Staff are nice the the pools where clean and warm. Plenty of shops and bars around and only 10 mins walk to the beachs. We had a great holiday and will definitely book this hotel in the future.

Alice Ak

The scenery is nice, but nothing else is. For starters, we booked a suite with two separate bedrooms, and instead received 1 bedroom and a living space with a sofa bed, which is annoying but manageable. The all inclusive isn’t exactly all inclusive. There is no free snacks, or anything to eat other than when specific meal times are. The meal times are also quite inconvenient. The food is terrible, and very boring. Same food every day and it’s dry and tastes old. Unless you like dry fish and dry inedible burgers, then you won’t enjoy it very much. Occasionally there was a tough bit of veal being cooked, which was more edible, but it was still not very nice. We also got very sick a couple of days in, which may not be their fault, but could be related. Some of the staff were incredibly rude and ignorant, and basically dirty looked you just for asking for a drink. However, there was 1 lovely bartender who was very kind, however I am not sure of his name (dark brown hair, quite tall, very friendly guy). The receptionist was also nice, but nearly every other staff encounter was bad. The rooms are not good, but are reasonably spacious, however don’t book a balcony room and expect a balcony. We got a room on the bottom floor with a bit of a post around an on-floor patio section. It is also far too hot, with no air conditioning, and only a fan that is near enough non-functioning. It felt like it was 50 degrees every night. We’ve also heard reports of cockroaches in rooms, however I haven’t encountered one myself, though it’s definitely made me on edge. Location is fine enough as it’s only about a 15 minute walk to the beach, however at night it’s seedy and seems unsafe to go out alone. Overall, this hotel isn’t the best in the area, and should definitely not be marked as a 4 star. I’d advise booking elsewhere for the same price, as this was far too expensive to be like this. If I could refund and never experience this holiday in the first place then I would. Wish I cancelled and stayed home.

Katie ONeill

Great location with only a 15minute walk down to the beach and restaurants. Rooms are large and relatively clean. Two pools with plenty of sun beds. Great choice of drinks for all inclusive including cocktails. Unfortunately we were very disappointed with the all inclusive food which was subpar with undercooked meat and uncooked rice and very repetitive with the same choice of food everyday. I would NOT recommend going all inclusive at this hotel., but with plenty of local restaurants you wouldn’t be stuck for choice with self catering.

Marco Behnke

Really loved the stay. The hotel was good, clean and functional. We booked All inclusive but in reality it is not. After 11pm you don’t get drinks. The service is super helpful and friendly. You have to walk a bit until you get to the beach but we knew that when booking. The good is ok, there is a lot of variety, lots of soft drinks and coffee types, the outside seating is nice, inside is cantina feeling. If your room - as ours - is facing to the sea, you habe ti accept music and party from the shopping centre late at night. Hotel animation is of lower quality, more amateur people, maybe that differs in summer season. The events organized from the hotel like bingo and quizzes are super fun, better than the evening acts. There is a gym on the site but you have to pay attention xtra. Swimming pool is ok, nothing fancy, but lots of seat reservations with towels early un the morning and nobody is really cleaning up. It is pretty littered by the evening with full trashes everywhere

karol budnik

I do not recommend this hotel. The lady at the reception is very unpleasant!!If you have a problem, call LoveHoliday ,(that's what I'll tell you and that I'm not interested in it, it's just a way to work)the pool is beautiful but, as mentioned, the lifeguard only sits on the phone and doesn't care much. the food is boring, drinks 🥤 they are not worth recommending , only beer is 👍 They clean the rooms as they want every 2 days.I don't have much experience but I do not recommend this hotel, please avoid it.

Melanie Klein

This place was immaculate, the staff cleaned all the time. The reception and event planning staff, communicated well and were genuinely kind people. There are 8 large floors at this hotel and 3 employees guessed my room number correctly on only my first day. Special thanks to Margarita, who made the check in process as quick and enjoyable as it could be - this lady was as helpful as she was funny. I loved the low-touch nature of this resort. The staff leaves you alone to enjoy the amenities and relax, but if you wanted to get lively, there were well organized activities. We loved Ricky, he made our stay so much more fun!! It’s close to the beach and many affordable shops for souvenirs and women’s clothes! The resort sleeps at midnight and is almost exclusively made up of couples of all ages.

Amanda Drummond

Having been at this hotel 10yrs ago when it was Be Live we returned with the anticipation that the animation team would make this a memorable holiday and boy were we right, Ricky is by far the most personable charming young man who cares for the guests experience. No hard push or sell. The rooms are amazing and the views outstanding. Food was plentiful and serving staff engaging. Didn’t catch his name but wanted to mention the young Italian chef at the platinum who chatted with us. Such a pleasant change as those behind the scenes are rarely recognized. Will be hard not to rebook for next year!!

Cerri Barber

We spent 10 days at the hotel with my family and husband, and it was lovely. The staff were super friendly and the waiters were brilliant, especially in the a la carte restaurants. The animation team were great, loads of activities during the day if that’s what you fancy, although we didn’t get involved with that. Special shout out to Ricky who was a lovely piano player, but the entire animation team were great. This was our second time here and we’ll definitely be back

Isabelle Watts

We have had the most wonderful holiday at the Landmar Hotel despite some issues with Jet 2, the reception team managed to sort the issues out and upgrade to the Platinum package for the remainder of our stay. Daniel from reception has been absolutely fantastic and is one of the main reasons we had such a good stay. Big shout out to him and we hope he is enjoying his holidays. In respect of the Animation team they have all made a positive impact. Each and every one of them is vibrant and full of energy, we would especially like to thank Ricky (the best Animator) for having such a big smile on his face daily and such incredible contagious energy. He has made our stay better day by day and deserves the praise for impacting our holiday so positively. Issy & Matty xxx

Francesco Pieropan

I spent 14 days of holiday with my girlfriend here. Despite some small problems the first day with the room, everything was good. We had an incredible view on the pool and on the sea, we could even hear it at night. The hotel was very clean and the service quite efficient. We appreciated the food a lot: assorted buffet but not excessively big, with really well quality dishes. Also the animation team was a great point, especially the duo Ricky and Anton, who were always ready to involve the guests in all the activities. It was our first holiday together and we will keep it in lovely memory!

Dawn Charlesworth

Fabulous suite and clean. Staff very welcoming and friendly. The rooftop bar is a must but drinks aren't included even for all inclusive customers. The sunsets are amazing to see. Not much choice of food in the restaurant but all fresh and plenty. Our suite was spacious and comfortable. We were on the first floor and at the front of the hotel but there was no noise from traffic or people passing. Overall it was a very enjoyable holiday and would recommend it

Jacqueline Hall

Fantastic hotel. Were welcomed with a sandwich, water and fruit as we had missed dinner on arrival. Also offered a glass of proscecco. Stayed on the Adult only side, which was very peaceful. The suite overlooked the pool and was beautiful and very clean. Complimentary dressing gowns and slippers! Bottled water in the fridge, replaced every day (also plenty of bottled water at mealtimes.) Food was good with plenty of choice and many things being cooked to order. Polite staff. Not far to beach, bars and shops Will certainly come back again. Fantastic hotel at a sensible price.

Bonnie Hand

Hotel is lovely rooms are cleaned daily to a high standard with fresh towels etc. The pool was clean with plenty of activities for the kids and adults if you wish to be involved. The kids particularly loved Anya and Pilar. The food is plentiful and you won’t go hungry. That been said it was nice to get a break from the food by eating out a few nights . I cannot fault this place we would visit again. The hotel also organise your trips which was nice and there is a bus out the front of the hotel for pick up for trips.

Philip McCloskey

I have just returned yesterday from an amazing two week stay at this hotel. Where do I start…. Angelica, who looked after my room and was always the first person I saw when leaving my room. She looked after me so well and it was great to see a friendly face first thing in the morning, wishing me a great day. The reception team who greeted me late at night on my arrival where so welcoming, including the food packet they had prepared for as as my arrival was so late. They continued to assist me throughout my stay, even smiling through my somewhat silly questions. Working myself in the hotel business I was so surprised at the work the bar staff put into their jobs, seemingly with no effort. He told me I had to mention him so, “Luis you where amazing” 🤣 although I think Jose Luis was definitely the star, trying to teach new Spanish words when he could. The entertainment was also great and in short… a perfect holiday. Just need to find a holiday company that covers my next holiday at his location and I can not wait to get back next year, this time for 3 weeks. Thank you so much for a great time. Philip

Grenald Sims

Excellent, spotless, lovely food, polite staff. Roof terrace is to die for. Will definitely be returning. Love the adult only facilities. Top hotel for a sensible price.

Fiona Hill

Lovely hotel with good rooms and pool. Beds made every day and if you leave towels on floor in hallway they will change them which was a good service. Breakfast is very good with a wide selection you could want. Poolside snacks daily. Evening meal had a variety of food which we found as we had a party of 10 there was something that everyone could find to eat. There is a few shops, bars and restaurants in walking distance but not loads in this area. Great holiday with entertainment every night.

Elizabeth Drew

A lovely holiday at this hotel. The rooms were spacious and well equipped and it was good not to pay extra for the safe. There was a wide choice of food at all meal times but I did find the speciality Italian meal a little disappointing. Great pools and we never had a problem getting a sun bed whatever time of day I found the location to be good as there was a variety of walks from there but some may feel there's not much around if wanting night life. The free shuttle bus was very handy.

Naomi

Just returned from a 7 day holiday with my two daughters ( 7 & 22months) and my mother. There are so many lovely things about this hotel. The rooms are spacious, clean and modern. There was lots of wardrobe space, a TV and a nice big bathroom. There was tea and coffee facilities and a big safe. I cannot fault the room whatsoever. There are 4 pool areas you can access therefore there is enough space for the many guests staying at the hotel. We went down to the ocean view pool but found it to be colder than the others and was too deep for my young children. The rest of the week we spent by the kids pool which has different water features in for them to play with and was only ankle deep meaning they were safe to play. The main pool was always really busy but there were at least 3/4 life guards walking around the pools all day. The main pool had lots of activities going on all the time and had a nice atmosphere. The first evening we went to the Terra Cafe which is the biggest of the buffet restaurants, it was extremely busy which meant food was cold by the time you go back to the table after waiting in the queue. We opted to eat at the ocean cafe the rest of the week, it had a much calmer atmosphere and no queues. There was entertainment every night which varied from live music to acrobats. I cannot fault the entertainment that was provided and the staff. They got everyone involved and every evening started with a mini kids disco. My family had a great time every evening, my daughter made friends and played in the arcade. The hotel felt safe and staff were always around talking to guests and interacting with the kids. The staff overall were amazing. They were friendly, helpful and attentive. The bar staff were also brilliant and remembered our drinks order every time! My only gripes with the hotel would be the flies, they became frustrating especially during lunch when trying to get snacks at the bar. The main buffet restaurant could also do with opening earlier to stop the rush of people going in between 19:00-19.30. The entertainment started at 20.30 every night for the children and if you didn’t get there early enough, you wouldn’t be able to get a seat therefore, everyone rushed the restaurant at 19.00 when it opened. For the sheer amount of people in the hotel, they could do with larger buffet areas. Would recommend this hotel especially if you are going with family. Our overall experience exceeded our expectations and we would absolutely choose to go back when we return to Golf Del Sur!

Damian Kowaluk

Very good location if you're looking for a quiet and chilled holiday. Food was great and something new every day. Staff was great, always smiling and willing to help. The only down side was shutting the pools down at 6pm and poor entertainment. If you don't have full inclusive there are restaurants to choose from that are affordable too as the whole island is approx 20% cheaper than the rest of Europe.

Anthony Morley

We recently stayed at the Alua Atlantico Golf Del Sur and had an overall enjoyable experience. The hotel was impressively clean, and the music around the pool area added a vibrant and relaxing atmosphere to our days. However, there were a few drawbacks. The main restaurant had a noticeable issue with flies, which was a bit off-putting. On a positive note, the smaller buffet restaurant was much better, offering a more pleasant dining experience. The pool bar, although a nice spot, was often busy, and there was a noticeable lack of replenishment of snacks, which was disappointing. We also found that the All Inclusive Plus package wasn’t worth the extra cost, as it didn’t offer significant added value over the standard all-inclusive option. Despite having a good time, we’ve decided not to return to this hotel. Instead, we’re keen to explore other options in the Golf Del Sur region for our next trip.

Maria Farnell

Located at the top of a very long steep hill, only ate in the restaurant once as food not to our taste. Apartment was spacious and clean and pleasant staff. Shuttle bus (free) daily to beach stops at 6.30pm so if have any mobility issues would need to taxi back from town etc (approx 7 euro) main pool area is loud and very busy. Quieter pool was nice but unfortunately not enough parasols to go round.

Louise Borthwick

Let me start by saying we did have a great holiday, but we really aren't fussy people. However, for how much it cost to stay here, it is vastly overpriced and I wouldn't stay again. Housekeeping is only on a Tuesday and Friday, we stayed Sat-Sat but they didn't bother doing Friday. To be honest, they needn't have bothered at all. Floors weren't cleaned, washing up ignored, rubbish left. They literally just changed the towels and made the bed, this resulted in an increase of cockroaches by the end of the week as the floor was filthy. Breakfast is okay, hot enough, decent variety. I just got sick of the rubbish juice and Coffees. The whole place is generally run down, you can tell if hasn't been updated for a long time. Our balcony door wouldn't lock as the mechanism was broken. Holes in the wall from old fittings, ceiling fans barely hanging on but functional enough. Old stained furniture, dirty shower curtain, chipped tiles. Air con was poor and there was mould around the ceiling vent. Our neighbour had their money stolen from their balcony, so keep your doors locked and valuables on you or locked inside! Pool was lovely, there is three, but the other two are at different hotels. No floaties between 12 and 4 in the main pool which was a bit annoying. Some lifeguards miserable nightmares, others were absolutely fantastic 🤷🏻‍♀️ Staff were lovely, evening entertainment was nice, I think they deserved a bigger crowd. It'd be nice for the hotel to try and get guests more involved (maybe offer a free drink or something) We knew about the hill, so set aside money for this. It is a good 20/30 minute uphill climb from the beach. Be careful with taxis as some target "foreigners" and add supplements for no reason and can get aggressive when challenged. Despite any issues, we enjoyed our stay. But this is definitely not a 3/4 star hotel, no way.

Paige Leanna

Never stayed in a hotel that cleans twice in 10 nights! Arrived at the room to an infestation of ants to which the reception gave me a spray for. The room didn't even look like it had been cleaned properly. Half way through our holiday I asked for our room to be cleaned to be tolled NO, I said we have no towels and the lady pointed me to the laundry room. Found the staff not very pleasant and polite compared to other hotels I've stayed at. Not a wide variety at breakfast so I can't imagine what lunch is like. Location isn't too bad if you're not bothered about climbing hills. Personally I wouldn't come back to this area or hotel.

Cathal Phelan

My girlfriend and I have just spent the past 5 nights in Hollywood Mirage and to say we were more than impressed would be an understatement. All of the staff at reception were always very helpful and always had a smile. The pool staff and poolside bar staff were always very kind and outgoing providing good daytime activities and events throughout the week. Good cocktails and sun loungers all round. The room we received was breathtaking, and while we booked on a separate package holiday website, the photos shown did not do it justice. The sea view 1 bed apartment gave views of all the Los Cristianos bay, capturing mountain range, the port, the nightlife all while being in a tranquil location for relaxation. The room facilities made me think the hotel was only a new build, however seeing awards going back as far as 2017 for the hotel itself and awards further back for the hotel group (Excel) meant that the rooms are kept to the highest of standards and modernity. Air conditioning was exceptional after a hot day to come back to. We had breakfast in the adjoining restaurant, to be greeted by a buffet that was very good value for money and the quality of food was excellent. The other services of a fully stocked mini market for all lunch and breakfast needs was a lovely option to take to diversify our stay. The hotel/resort was lovely and clean and we felt a sense of security seeing that there was a barrier and security to enter the premises. However, the hill leading up to the hotel does have its challenges so appropriate transport up and down from Los Cristianos centre would be advised. I will say though, the hill is the main reason for such breathtaking views. In all, we are both very happy with our stay and would highly recommend to anyone looking for a break away. And we will be returning some time in the future.

edwardo

Great hotel excellent very helpful staff, buffet breakfast with wide choice to cater for all. The service from all the staff was exceptional loved staying here nice rooms 3 pools one was quiet pool that was great for people wanting a more relaxed atmosphere. Great Italian restaurant oppersit nice well priced food and they do takeaway. Overall really nice place to stay, the only thing that my bother some people is walking up the hill, it didn't bother me as I like walking up hills.

Scott Russell

Excellent hotel, staff couldn't have been any more helpful. Rooms are clean albeit a little dated and if updated this would be a 4 star. A/C wasn't working the night I arrived, was fixed the next day, begun to leak the following day so was moved room. There's entertainment every day by the pool, the location is perfect for the main strip and Siam park, all walking distance. If you want a quiet holiday then avoid this as it's close to all the clubs but if you're looking for a hotel near the nightlife, this is the one. I'll definitely stay here again 😊

Arne Baillieu

Palm beach, it's a older hotel that needs a touch of love. Rooms: Nice Size room, I slept great on the bed. I don't mind the music outside at night, but beware, there are loud pubs playing till 4u (I still sleep with window open). Nice vieuw of the sea! Bathroom is old and needs to be renewed. But everything works perfectly. Balcony haves a lovely size. Hotel: nothing special, but clean. Needs a update aswell. Nice (and clean) pool. Lot of space. Food: breakfast was good, the dinner at night is not great. I would suggest too take only breakfast here and eat outside. Overal, Nice cheap hotel. No Luxury resort, but you don't pay for that either.

Jenin Assaf

Overall positive experience. We had a 2 bedroom apartment which was larger than I had expected. Beds were comfortable although overall furniture was quite dated. Location is excellent and services (including a small supermarket) were very convenient. Staff were very pleasant and professional. Negative aspects included seeing roaches (which seem to be everywhere on island) and the entertainment at pool which was so loud if you were trying to relax in room.

Bastiaan Rijkse

Location right on the beach, many restaurants and bars in the immediate neighborhood. Rooms have a sea view. Staff extremely friendly and helpful. Accommodation is dated here and there. The offer of the restaurant of the hotel was not for us, but enough other restaurants can be found in the area.

Samanths Anderson

I recently stayed here and while it was a pleasant experience, I wouldn't choose to stay here again. Upon arrival, the rooms hadn't been cleaned properly; there was hair everywhere, including on the sheets and beds, making it quite dirty. However, the staff promptly addressed the issue and cleaned the room while we were out. The rooms are somewhat dated and the resort is quite noisy, making it more suitable for young travelers than families. On the positive side, the staff were very pleasant and the location is excellent. With some improvements, this place could achieve much higher ratings.