Last Minute Holidays to Tenerife

barrie pope

Honest Review of My Stay I wanted to share my experience after staying at this hotel. Before booking, I had read the reviews and noticed they were mostly negative. However, I figured people are often more inclined to leave negative feedback than positive, so I decided to give it a try. Overall, the hotel is quite dated, but I have to say the staff are incredibly kind and accommodating. The rooms were spotlessly clean, which was a big plus for me. I did notice that the staff seem to deal with a lot of difficult behavior from some guests, which must be challenging for them. When it comes to the food, I have no complaints about the quality—it was tasty! That said, the variety wasn’t great, similar to what you might find at other budget-friendly hotels. As with many package holidays, the meals did become a bit repetitive over time. Would I recommend this hotel? It really depends on what you’re looking for. If you’re okay with a lively atmosphere and don’t mind some noise from younger, party-focused guests, then yes, this hotel might suit you. However, if you’re seeking a quiet and peaceful retreat, I’d say this probably isn’t the best choice. This hotel is geared towards travelers on a budget, and some guests certainly make the most of the free bars and alcohol. Keep that in mind when deciding if it’s the right fit for you.

Mick Sampson

Stayed at the "resort" on 3 separate occasions. The 1st visit was actually my 1st time in Tenerife. Me and a friend booked the stay though a travel agent, on their recommendation. I arranged the 2nd stay myself. I arranged the 3rd stay myself again. The location is good, close to all that could want. The food was plentiful, but passable at best. The inclusive beers were all local, no premium ones(Strongbow etc) unless you paid. Again, the inclusive spirits were of the cheap and cheerful variety, and somewhat weak. The rooms were clean and serviced daily. The clientele were mostly young, but there was never any raucous behaviour that I saw. All in all, I can say that if I wanted a specific future date, and my preferred choices weren't unavailable, then I would go again - better the devil you know....

Sara

I gave 1 star because it doesn’t let me select 0 stars. The hotel is old, there is no AC in the room. The hair dryer is not provided you need to pay extra if you want it, same for the fan and anything else in the room. Is been provided only a bar of soap for a week. There are not double bed, or this is what they said to us. The swimming pool is acceptable. The food is awful, product are not fresh and there is not even no one that check your room number when you go downstairs to eat so is quite useless pay extra for an all inclusive deal. They didn’t even provided us the sign to place out the door to communicate at the staff to do not enter in the morning if you would oversleep. The good things was the location, is not far from the beach and from the other activities.They didn’t even ask us how was our hotel stay when we gave our card room back at the end of our week. I really do not recommend this hotel.

Steven Digner

Recently returned from a weeks stay at this complex. Unfortunately, we booked before reading the reviews. The location is excellent and was central for most things, eating out, drinking and the beach. The complex however is dated and would benefit from some TLC. The food was basic at best and the choice, well there wasn’t one. It was the same food every meal time. The room we stayed in was large and that is the only good thing I can say about it. There is no air conditioning ( you have to hire a fan) the towels were changed once in a week, as were the beds.The bathroom was never cleaned and there was an infestation of small bugs in the bathroom that would run round when you turned the light on to use the toilet at night. The reception staff were helpful and friendly, as was the young man who worked the bar in the evening. The other staff member obviously missed the course on customer service and almost threw your drink at you. I am aware that the complex does not charge the earth for a weeks all inclusive stay but, I do expect the rooms to be clean and , as best they can, bug free. Regarding the food, well at least I lost some weight.

Tyla Krishna

Love this budget hotel, staff are amazing especially bar staff! Had so much fun and made life long friends. Rooms were budget but was hardly in there and sat downstairs by the pool which we loved.

lynn

cheap but not so cheerful.. I was pleasantly surprised when i arrived and seen the hotel grounds as i wasn’t expecting luxury in a 2 star hotel. The grounds were lovely with a big pool and amazing view! . However when we got to the room things changed… I expected a 2 star hotel to be old and run down .. but not DIRTY! the bathroom was coated in dust, spider webs were visible in every corner , the shower barley worked and when i opened the wardrobe to put my clothes away cockroaches ran at me!. safe to say that wardrobe was firmly closed the entire stay. We also found an old flip flop covered in dust under the coffee table 🫠🫠 surely it’s not that hard to keep a room clean? . If you’re just looking for somewhere cheap to lay your head then this hotel would be fine! as we did only pay £54 a night which is a great deal for a cheap few nights away! but for me the lack of cleanliness in the room was so disappointing and there really is zero excuse for it no matter how much you have paid . I definitely would not return .

TJ Minnock

The hotel is about as 3 star as it gets. Nothing too fancy, but nowhere near as bad as some of the reviews make it out to be. Rooms are nice and practical but don't have air conditioning which makes them very hot. Balconies and views are nice. Food wasn't the best and a couple of staff were a little bit rude. It''s also a lot of hill walking to get back from the town which isn't ideal in the heat. Overall, if you're looking for a budget holiday destination, it's a great choice. There's certainly more luxurious locations in the area, but I enjoyed it. Pool was great.

Kate Wilkins

After reading some reviews of this hotel before coming here I was very nervous and it put me off, however after arriving I was put at ease as we had no major problems whatsoever. You get what you pay for, it’s basic and has everything you need in the rooms, we were lucky to have a balcony and the view was amazing especially the sunsets in the evening. The rooms were clean, cleaners came every two days to clean our room gave us fresh towels, bedding and cleaned the floors. The staff were very friendly throughout the hotel, reception were helpful at calling taxis for us. The food is basic, but we only went half board so ended up eating out most the time. The location is very convenient as it’s close to lots of nearby attractions and has a shop right next door. The hotel is on a big hill which was probably the biggest negative it can be hard to walk back up the steep hill in the heat but there are scooters available if anyone would prefer that.

Przemek

Our recent stay at this hotel in Tenerife was disappointing and fell short of our expectations. The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with opening the veranda door, she had a very bad attitude and even laughed at my concern. Although she assured me the problem would be resolved the next day, it was not addressed at all. The restaurant staff were also unpleasant. We felt unwelcome, as they seemed eager for us to finish quickly, and every time we went for extra portions, our table was cleared, including our drinks. The food was not so good!! The was a smell of oil in the restaurant. Tea & coffee only at breakfast!!! There was also misinformation about cleaning. We were told the room would be cleaned every second day, but this was not the case. However, we want to express our gratitude to the cleaning staff, who worked very hard and did an excellent job of providing us with a clean and comfortable room (except the bra under the mattress). Unfortunately, these issues have left us with a negative impression of the hotel and affected our overall experience in Tenerife. We cannot recommend this hotel to others.The receptionist at the front desk was unprofessional and dismissive. When I reported an issue with the veranda door, she laughed and showed no urgency to help, saying it would only be resolved the next morning

Robert Gerrard

Brilliant for a lad/girl holiday/stag/hen do if you want some where cheap to sleep off the alcohol. Food hall is poor, all inclusive is not worth a single penny and there’s still a lot not included and only runs from 10:30am - 10:30pm. Room cleanliness was also poor and even though the cleaning schedule is every other day they only make the beds and bring new towels (I wouldn’t say fresh as they had a musky smell to them) but if you don’t mind walking the location is perfectly fine. 10 mins from the resort you have a quiet strip just the other side of the motorway bridge with some great food/drinks and a outdoor shopping centre with cafes, and a 15 minute walk down to the sea front which is abit more rowdy but to be expected in Tenerife. In summary, if you just want a roof over your head for a week so you can go out drinking or exploring all day/night, it’s fine. If you want to stay in the resort for the hole holiday I’d probably do some more looking and see if there’s anywhere else in your budget

Diogo Valente

My initial interactions with the hotel were quite disappointing, to the point where we considered canceling our booking. I reached out via Booking.com because, despite the hotel being advertised as open 24/7, we discovered that check-in ends at midnight, and we knew we would be arriving later. Unfortunately, it took several days to receive a response to my message, and we only got a reply after calling them directly which cost us an international call. Additionally, the day before our arrival, we emailed the hotel regarding pool towels. They confirmed that towels were provided but failed to mention that there would be a charge: rental cost of €7 per towel plus a €10 deposit. We ultimately decided to purchase towels from a nearby supermarket for €8 each which allowed us to keep them. A great unnecessary souvenir. This brings me to another point: while the hotel is marketed as all-inclusive, many essentials are not included, such as pool towels, the safe deposit box, Wifi, and the TV remote, all of which require a deposit. As a result, we ended up watching Polish channels for our entire five-day stay. The pool area, where we spent a lot of our time, was spacious, featuring two pools and plenty of sunbeds. Just a heads-up: if you want the best sunbeds, be prepared to wake up early and place your towels! One last point to mention: since this is an all-inclusive hotel, you can imagine that a lot of cups for various drinks are used throughout the day. While there is a significant emphasis on recycling in Tenerife, around the pool—where most of the all-inclusive drinks are served—they use cardboard cups and plates. Unfortunately, there are no recycling bins available. I understand the practicality of using cardboard cups, but from a sustainability perspective, this is not ideal. It could definitely be improved.

Sebastian Sikorski

Hotel is dated but if you want to just sleep in there it's fine. Food is always fresh and tasty. The best part it's sweeming pool and animation team also hotel is very clean. I would come back we had a wonderful time there. Thank you guys

Phil Osta

staff is unfriendly. The rooms are unreasonable, you have ants, mold and dirt in the kitchen, not to mention water damage. For the WiFi you have to pay 20 per access. The remote control for the television costs 20€. You also have to pay money to weigh your suitcase. If you check in after lunch you will still get lunch on the day of departure. If you lose your bracelet it costs €150 per person. Drinking glasses are dirty and not washed. You always eat it cold.

Aleksandra Lipenkova

Not good at all!! Never will come back here and DO NOT recommend. 1st day I end up with nasty food poisoning, but that’s just me. But… food awful, drinks awful, rooms very old and not that clean. No remote - have to pay, no WiFi - have to pay, pool towels - have to pay, round coffee - have to pay. No iron and no kettle no hairdryer. No shower gel miniatures, just bars of soap. No beach near by either. Apart from nice scenery and helpful staff, ppppffffff no thank you.

J B

For a budget hotel this place is fine. The food is mostly edible (although I was served raw chicken one night) but there is not much variety and the food is not replensihed that often meaning there is often items unavailable for a long time. There is a snack bar available throughout the day but it seems like too much trouble to ask the staff to cook something so we didn't eat from the snack bar. The rooms are basic but clean and the cleaners come round daily. They change towels and bedding twice per week but if you want them changing more frequently you have to pay per item. There is no free WiFi and you have to pay extra if you want it. I did not have very good internet signal all around the hotel. The room does not have air con, only a fan, which was fine for us as it was out of season but I definitely would not stop here during the summer season. There is a good size pool which is clean. However the sun loungers are not great. The drinks are very basic and all inclusive finishes at 10:30pm which is quite early. The complex has a nice village feel to it, and like others has said it has lots of potential but requires renovation. The entertainment is very basic but one night there was a live singer who was really good. There was only day time entertainment on the Saturday. There are excellent transport links to bigger areas such as Las Americas, Los Cristianos and Costa Adeje, the bus takes between 30-45 mins and is really cheap. The hotel does not offer late checkout, and despite us arriving late on our first day and missing a day's meals, we were told that the all inclusive would end after we check out in the morning so have missed outon a days worth of meals. Overall for a budget holiday I can't complain because you get what you pay for but I wouldn't stay here again.

Ken Fletcher

Had an excellent stay here. The staff throughout the hotel are excellent, friendly and efficient. Restaurant is very good, food is good quality and plenty of choice. My only criticism is that the food and plates could be a little warmer. The pool areas are very good. Plenty of sunbeds and space. The rooftop terrace is also good with sunbeds and space again with a bar, toilets, and two small pools. There is also a naturist area at one end, cordoned off so no-one gets embarrassed, which is not massive but has plenty of space and sunbeds. The large hall and outdoor patio bar gives excellent service and the evening entertainment is generally decent quality. The pool bar is also a good sized area, with a stage for entertainment in the evening.

Chris Derbyshire

Really enjoyed the GF Fanabe. Yes, around the edges it needs an uplift, however the staff are so friendly, the cleaners keep the hotel ever so clean, reception friendly and helpful although not a massive amount of interaction with them. The bedroom was always kept clean, plenty space inside with everything needed for a holiday. I had a ground floor pool view that captured the afternoon sunshine. The food in the restaurant was varied, well presented and tasty, something for everyone. The hotel is in a good location, handy for the local shops, close by to the promenade and yes there is a slope to walk. Entertainment in the evening was varied, even providing a good rock group that were pretty good. There are faults the hotel is a 4 star and it is a big hotel the all inclusive only provides local drinks and I'm sure the premium drinks would not add much extra and having easier access to fresh water would have been better than having to queue at the bar but definitely this hotel and it's staff provided an enjoyable holiday. Thank you to all.

Harry Crozier

The room was a good size but needed updated eg. USB plugs, wall mounted shower gel and shampoo dispensers. Bathroom decor needs updated, bedside tables don't have drawers. However the service and food was very good which more than made up for these shortfalls. Safe had to be paid for which I feel is not in keeping with a 4* hotel. Safe badly positioned inside wardrobe on top shelf of lower shelves which meant your shirts etc couldn't hang freely resulting in crumpling.

Cheryl Griffiths

We stayed here beginning of September for first time, for our honeymoon. Lovely hotel, rooms cleaned everyday, staff always friendly & helpful. Food was okay not restaurant quality but totally adequate, lots of variety, lots of fresh Salad every day, different cuisine, something for everyone. Brilliant roof top pools, never any sun bed wars. Can't wait to come again next year

Adrian Crs

We recently stayed at GF Fañabé in Tenerife for 8 nights, and while there were some great aspects of the hotel, a few things fell short of our expectations. The hotel is definitely family-friendly, with five swimming pools to choose from, which is always a bonus when traveling with kids. The food in the restaurant was another highlight. There was plenty of variety, and we always found something we enjoyed. The real stars of the hotel, though, were the animation team, especially Christobal and the rest of the crew. They were absolutely fantastic with our daughter, Ariana. Even though there weren’t many kids around during our stay, they made sure Ariana had the best time. Their energy and effort made such a difference for her, and we’re really grateful for that. Unfortunately, the swimming pools were quite cold. While it’s nice to have so many, most of them were uncomfortably chilly, and the rooftop pools were so cold that we didn’t even attempt to use them. This was a bit disappointing, especially since pool time is such a big part of a family holiday. Another downside was the lack of interaction from the staff. Apart from a polite "hello" and "goodbye," there wasn’t much effort to engage with us. Considering the hotel wasn’t particularly busy, we expected a little more warmth or conversation. It might be down to language barriers, but a bit of personal interaction would have gone a long way in making us feel more welcome. While we enjoyed some aspects of our stay, especially the animation team, the cold pools and lack of guest engagement left us feeling a bit underwhelmed. GF Fañabé is a decent hotel, but it didn’t quite leave a lasting impression. Would we return? Probably not.

Steven McGhie

We visited this hotel on a 10 day holiday. Rooms were spacious, well air conditioned and very well looked after by the room staff. The food was better than I expected and the theme changed every night and the waiting staff were brilliant. The hotel amusements for the kids were great, multiple pools to choose from were all very clean. We visited the sister hotel, The Green Garden a couple of years ago and is definitely of the same standard. Highly recommended

Alun Thomas

Book a last-minute 7-night B&B stay here with my family (2 teenage boys). Arrived midday, so rooms weren't ready, but we knew this beforehand( the room was ready about 2:30 pm). Alfredo checked us in and gave us the rundown on the hotel, mealtimes, and pools etc, he even called our transfer company( several times that week) to see if they had found my sons bag he left on the bus 🤦‍♂️. Room was a 2 bed 2 story terrace (cleaned every day by the awesome cleaning staff) photos attached. Pools were decent size, and lifeguards were not too strict. They told people off when they needed to. Animation team were good from what we saw. The location was a little bit away from the beach, and the main areas, there was a free bus to and from the beach and Siam every day. Taxi was about 7 Euros to most places or loads of scooters to hire. There is a bit of a steep hill up to the hotel, but perfect to get your steps in. The shopping centres are about a 20/25 minute walk, We upgraded to all-inclusive twice during our stay (€45 per person), which was worth it for the 2 pool days we had. Food was decent with a good variety breakfast was worth having every day. The reception, bar, and restaurant staff were all awesome, happy, friendly, and extremely helpful, genuinely nice people. We would stay here again as it is close to the airport, Siam Park, and Karting club Tenerife. Cheers for a great week in the sun 🌞 😁.

Tímea Keresztes

When we arrived at the hotel we were both really impressed . The interior of the hotel is beautiful. The receptionist of the hotel was very helpful and kind. We had to wait for the room,which was fine,so we went for a little walk and ate something at the pool bar. But after we checked in and got our room,that was disappointing. The room was dirty. Stain on the curtain and black thick hair all over,in the bathroom is the worst. The iron they delivered to us is burned, I don't think we ever are going to use that, we don't want to damage our clothes. We kept it quiet,we didn't want to make a big deal about it,but on the second day we received a courtesy phone call from reception. We told him everything and later showed pictures at the desk,he promised they would clean properly the next day. Sadly that didn't happen. About breakfast, it's ok,but every day is the same,a little bit of change daily would be great. Location wise is far from the city and the beach, I only recommend this place if you are willing to rent a car or don't mind paying for a taxi daily. After my review here they made a big effort and did a deep cleaning in our room. This was really appreciated. I would highly recommend the managers to check on their people's work more often. As I can see now,they could do an amazing job if they are under pressure.

P G

The experience was not entirely positive. The complex is pleasant and objectively well-equipped: there are three pools, two bars, a restaurant, a small game room with ping pong tables, a laundry facility, parking, a supermarket, and several weekly entertainment events. The staff is often the highlight: many are genuinely kind and empathetic. The children's entertainers, in particular, are exceptional. This is a valuable aspect worth emphasizing. However, it feels like quantity over quality. The restaurant is of very low quality: a large buffet with many fast-food-style options. Although there is a different theme each evening, the differences are minimal, not well thought out, and often unappealing. The all-inclusive package is only worthwhile for those who consume a lot at the bar (which wasn’t our case). The other offerings are so low-cost that they hold no appeal whatsoever. Maintenance needs improvement. In our room, several elements were in poor condition upon arrival. The children's pool (water park) was out of service for our entire stay, supposedly under maintenance. Despite being a four-star establishment, no assistance was provided to help a family carry luggage up three flights of stairs (there are no elevators). The images on the website are misleading and not always realistic.

Richard Voogt

Food let’s this hotel down. This hotel could be really great but unfortunately the stay was disappointing for a few reasons. Food is limited and not of 4 star hotel quality. Staff need to be retrained on basic etiquette with serving in restaurant, eg leaning over customers to grab plates etc. Otherwise staff are very friendly. The family suites are very spacious but a bit dated, lacking basic things such as plug sockets and the WiFi is very poor, constantly going in and out of service. It would be a much better stay if these things were improved. The advertising is misleading in this aspect

richard read

Really nice hotel and close to the sea and amenities. We paid extra for a sea view which was worth it. It would have got 5 stars for the room, but I think it was missing a fridge and the shower was in a bath. However the cleaning lady did an excellent job keeping our room clean. We had an all inclusive deal, and I'd like to thank the bar staff and all the kitchen staff producing such a variety of good food.

Iwan Whitley

Room was nice and food was decent with my only issue being that on the first day I found that the cleaners had gone searching through my bag and suitcase which I left under my bed and stolen money which was in a wallet alongside my passport and other documents which I left there for safe keeping. The staff were completely unbothered and shrugged when I tried to see if there was anything I could do about it so I would highly recommend that if your staying here to hide your valuable belongings somewhere secure or invest in the safe because they will go snooping through your personal property which i find to be quite stressful because you can't really feel comfortable when you know that on a daily basis people are going into your room when your not there and have full intent on taking your property.

Lesley Cox

Just spent 5 nights All Inc here solo holiday, very clean, staff very friendly and efficient, restaurant served a great variety of food for all meals. Rooms could do with refurbishing, but clean and spacious with plenty of storage, and seating. Room cleaned everyday and spotless. Need more electric sockets, I took a travel extension. I asked for Tower B which is further away from Veronica's and was allocated a good room. It is in a busy location, but right on the beachfront with good sunsets at the pool bar. Two nice pools which open at 8.30 with plenty of sunbeds, as usual there are always the inconsiderate people who reserve sunbeds all day and only spend a couple of hours on them. Daytime entertainment was very fitness orientated, no cocktail games or bingo if you like that. Evening entertainment was quite good while I was there.

Chelle V

Actually better as anticipated. It's true that the hotel is located on the strip, and thus while booking this hotel you know you will have noise in the evening and nights. HOWEVER, despite the older and dated rooms, this hotel offers a good value for the money. The food is good for an all-in (all buffets), the drinks at the poolbar are nice as well. The staff in general is really friendly and the evening programs are actually just fun to hang out at. And as always, location location location. Located near the beach boulevard, perfect for sunsets with cocktails. Definitely considering to come back.

Rick SkyTheLimit

We come away with are 15 year old girls and from arrival to departing we had a great experience. Staff were polite, with a positive attitude. To be right on the beach with a see view you would normally pay a premium and with a gate straight on to the promenade this was great for shops, bars or a nice stroll away from the teens. Food was plateful and available from morning to night, with a great choice even for fussy teenagers. Yes: I would definitely return if i was to come away as a group or kids, teenagers. if you were looking for a quite lazied holiday if may not be a great choice for you. But if you looking for something central, with plenty going on this would be the place.

Jason Duggan

it is a really nice hotel clean and tidy. I would definitely highly recommend making sure you have air conditioning as not rooms do not have them. cleaners come on a daily basis to the room. The bars are rather good. The pool was a fantastic size and location for the sun. food was not too bad what you wood expect really with a all inclusive. location I would say is OK right next to a shopping centre.Lots of other shops as well. the biggest problem I would have to say is the day you check out if you have a late flight.They take your wrist bands and deactivate key cards to enter the hotel at 12pm which I have never had at any resort or hotel i have stayed at. other than that highly recommended

Alan Holmes

Great location only 5-10 minutes from the beach. Resteraunt is buffet style, and has something for everyone, especially younger children. Plenty of healthy eating options. Both pools are clean, the whole area is aesthetically pleasing and all staff pleasant and friendly. Housekeeping is excellent, very clean rooms every day. Room had fridge, microwave, fans, kettle etc. Very clean facility

Alice Ak

The scenery is nice, but nothing else is. For starters, we booked a suite with two separate bedrooms, and instead received 1 bedroom and a living space with a sofa bed, which is annoying but manageable. The all inclusive isn’t exactly all inclusive. There is no free snacks, or anything to eat other than when specific meal times are. The meal times are also quite inconvenient. The food is terrible, and very boring. Same food every day and it’s dry and tastes old. Unless you like dry fish and dry inedible burgers, then you won’t enjoy it very much. Occasionally there was a tough bit of veal being cooked, which was more edible, but it was still not very nice. We also got very sick a couple of days in, which may not be their fault, but could be related. Some of the staff were incredibly rude and ignorant, and basically dirty looked you just for asking for a drink. However, there was 1 lovely bartender who was very kind, however I am not sure of his name (dark brown hair, quite tall, very friendly guy). The receptionist was also nice, but nearly every other staff encounter was bad. The rooms are not good, but are reasonably spacious, however don’t book a balcony room and expect a balcony. We got a room on the bottom floor with a bit of a post around an on-floor patio section. It is also far too hot, with no air conditioning, and only a fan that is near enough non-functioning. It felt like it was 50 degrees every night. We’ve also heard reports of cockroaches in rooms, however I haven’t encountered one myself, though it’s definitely made me on edge. Location is fine enough as it’s only about a 15 minute walk to the beach, however at night it’s seedy and seems unsafe to go out alone. Overall, this hotel isn’t the best in the area, and should definitely not be marked as a 4 star. I’d advise booking elsewhere for the same price, as this was far too expensive to be like this. If I could refund and never experience this holiday in the first place then I would. Wish I cancelled and stayed home.

graeme “Bigyin” Burt

Great location and rooms where cleaned every day. We ended up above a group of drunks for the first 3 nights who would fight and shout every night and smash windows they where from the south of England and the security where always at there door I think in the end the police where involved. Thankfully they left but this is the fun of a all inclusive hotel. Staff are nice the the pools where clean and warm. Plenty of shops and bars around and only 10 mins walk to the beachs. We had a great holiday and will definitely book this hotel in the future.

Katie ONeill

Great location with only a 15minute walk down to the beach and restaurants. Rooms are large and relatively clean. Two pools with plenty of sun beds. Great choice of drinks for all inclusive including cocktails. Unfortunately we were very disappointed with the all inclusive food which was subpar with undercooked meat and uncooked rice and very repetitive with the same choice of food everyday. I would NOT recommend going all inclusive at this hotel., but with plenty of local restaurants you wouldn’t be stuck for choice with self catering.

Cazza S A

The food lets the place down. Always cold and I had to warm my meals up in the microwave. The rooms were clean and well kept. I asked for a different glass for my gin and tonic at the Hello Bar but was told no as the drinks were far too strong to tolerate in a tumbler glass. We never went to the entertainment bar as it didn't open until 10pm. Opening earlier would have been better. The staff on Reception were very helpful and friendly and spoke great English. They are a credit to your team.

Devon Griffiths

Such a lovely hotel and team! Honestly couldn't fault it at all, we really enjoyed staying here. Everyone was very attentive and super helpful! The bar staff and waiters were friendly. The entertainment team were great, and really got everyone involved! Ricky, Anton & Luis were brilliant entertainers, they really get everyone involved and made sure there was always something to do. We’ve had the best week, and would love to come back again! ☀️

Lynn “Lynden” Macgill

Great hotel, fabulous high quality food, and lovely staff. All staff are kind and helpful. I give a special thank you to Ricky and Damien. Their Friday, concert in the Hello Bar, was wonderful. They are such very talented young men. Damien has a good singing voice, and Ricky is amazing on the piano. I loved to hear their rehearsal, and their concert was so joyful!

Melanie Klein

This place was immaculate, the staff cleaned all the time. The reception and event planning staff, communicated well and were genuinely kind people. There are 8 large floors at this hotel and 3 employees guessed my room number correctly on only my first day. Special thanks to Margarita, who made the check in process as quick and enjoyable as it could be - this lady was as helpful as she was funny. I loved the low-touch nature of this resort. The staff leaves you alone to enjoy the amenities and relax, but if you wanted to get lively, there were well organized activities. We loved Ricky, he made our stay so much more fun!! It’s close to the beach and many affordable shops for souvenirs and women’s clothes! The resort sleeps at midnight and is almost exclusively made up of couples of all ages.

Lucas van de Pieterman

Last week we have been guests in this hotel for the second time this year. Once again it was a great experience. Nice hotel in a quite little town. Although the hotel is large there is never a moment that you feel you are in a large hotel. Rooms and roomservice are excellent. Food has variations per day and theme. Animation team is very good. Ricky and Sofie and the rest of the team tries to bring you the maximum in experience and animation. With games for all ages

Belinda Parkes

Great hotel in good location. We were half board and the food was ok. Good animation team and entertainment most days. Lots of available sunbeds. Swimming pool clean and warm enough. The reception staff were great upon checking in but didn't know how the paying for drinks worked in the restaurant being half board. Seemed a bit strange. We had a good time. The rooftop bar was brilliant, amazing sunsets and the staff up there were fantastic. Nice to sunbathe in the day as well, when the bar was closed. ( Adults only)

Dawn Charlesworth

Fabulous suite and clean. Staff very welcoming and friendly. The rooftop bar is a must but drinks aren't included even for all inclusive customers. The sunsets are amazing to see. Not much choice of food in the restaurant but all fresh and plenty. Our suite was spacious and comfortable. We were on the first floor and at the front of the hotel but there was no noise from traffic or people passing. Overall it was a very enjoyable holiday and would recommend it

Pro Magliocco

Had a really good time for a week. They left champagne and cake in our room for my boyfriend’s birthday free of charge. (Checked our passports on check in). Nice touch. The cleaners were absolutely phenomenal as were the kitchen staff. Place was always spotless. Never seen such a clean place. Water bottles and towels replaced daily. Bar staff were all lovely. Plenty to eat and drink ANYTIME you want if you’re all inclusive. Although found the sunset lounge to be really disappointing (we were excited for this one before we arrived) Just found the table service to be dire, very difficult to get attention of waiting team and then waiting 30 minutes for cocktails and then less than 5 minutes later being asked to pour it into a cup and leave immediately at 12am was a bit ridiculous. Although we did like the actual decor and lighting up here. In the week we were there, only 2 nights of entertainment on adult side was disappointing. Please consider more events and advertising them on check in. Although the 2 performers we seen were great and the best part of our evening. Would reccomend to friends and family.

Jacqueline Hall

Fantastic hotel. Were welcomed with a sandwich, water and fruit as we had missed dinner on arrival. Also offered a glass of proscecco. Stayed on the Adult only side, which was very peaceful. The suite overlooked the pool and was beautiful and very clean. Complimentary dressing gowns and slippers! Bottled water in the fridge, replaced every day (also plenty of bottled water at mealtimes.) Food was good with plenty of choice and many things being cooked to order. Polite staff. Not far to beach, bars and shops Will certainly come back again. Fantastic hotel at a sensible price.

Sid

All staff at this hotel were brilliant (the cleaning crew, restaurant staff and reception staff), all made me feel welcome, and always were willing to help regardless of my poor attempts of speaking spanish 😆. Even with the language barrier, they tried to help or got help from another member of staff. 5*. My room was spacious, has a TV (with some english channels), has a good shower, the air con is great (working and powerful) and my room was cleaned daily. I had a faultly socket (the cover fell off), I reported it to the help/reception desk, and with no questions asked, they fixed it the same day. 5* I was in the adult area... I love the fact that the family and adults area is separate. Makes the experience much more comfortable. They have a good variety of food, healthy to not so healthy 😋, meat for the meat eaters and vegetarian options for vegans and vegetarians. Dishes varied daily, Chinese, Italian, etc As a bonus, the beach is a walking distance and is downhill. Shops / restaurants / takeaways are all within walking distance. I would definitely recommend this hotel .

Fiona Hill

Lovely hotel with good rooms and pool. Beds made every day and if you leave towels on floor in hallway they will change them which was a good service. Breakfast is very good with a wide selection you could want. Poolside snacks daily. Evening meal had a variety of food which we found as we had a party of 10 there was something that everyone could find to eat. There is a few shops, bars and restaurants in walking distance but not loads in this area. Great holiday with entertainment every night.

SUSAN DERBYSHIRE

Lovely hotel - spotlessly clean. Big bedroom - cleaned every day and fresh towels. The hotel is massive. Food excellent- there is always something you will like. The token situation to get drinks is odd but you soon get use to it. Pools are fantastic. Special mention to Andrea at the Areca pool who always had a smile on the face. The only negative I would give this hotel was the evening entertainment, flamenco, etc - it just wasn’t very good. Overall a lovely holiday - lots of sun beds - no need to reserve !

Tom Galbraith

Rooms are excellent as is room cleanliness. Buffet restaurants are not. There is little or no supervision of diners. Food can be lukewarm or indeed cold. Inclusive drinks are all cheap non branded, public area around the pool are extremely slippery when wet and I witnessed a few falls. Of course I could have upgraded to all inclusive plus for €30 per person per head, look it is either all inclusive or it is not.

Ula

The hotel is large and modern, communal areas are very well maintained. The room was very spacious and freshly decorated. There are various activities at the hotel with friendly entertainment staff, they are on most days. We enjoyed volleyball and a jewellery market. The pool was very clean. Good location, close to the airport and away from busy very touristy places. Lots of parking spaces nearby. There were a few annoying things like having to pay cash for towels/ cups for all inclusive. The cash machines charge you a fee of €5. You had to carry cups around with you or you lost your deposit. The floor in the room was cleaned with a strong chemical and left a sticky layer. The shower was annoying as it was dripping and the door wasn’t shutting well so had to be slammed. Small things but can get irritating.

Elizabeth Drew

A lovely holiday at this hotel. The rooms were spacious and well equipped and it was good not to pay extra for the safe. There was a wide choice of food at all meal times but I did find the speciality Italian meal a little disappointing. Great pools and we never had a problem getting a sun bed whatever time of day I found the location to be good as there was a variety of walks from there but some may feel there's not much around if wanting night life. The free shuttle bus was very handy.

Niamh Doyle

Stayed during the midterm Oct break. Very happy with the apartment. The pools were great. Pool staff very attentive and helpful. Entertainment crew did a great job. The Halloween party was lots of fun. Reception AND Spa staff very professional and friendly. About a 15min walk from the sea, but buses every hr and qe knew that before we got there. Very happy with our stay.

Louise Borthwick

Let me start by saying we did have a great holiday, but we really aren't fussy people. However, for how much it cost to stay here, it is vastly overpriced and I wouldn't stay again. Housekeeping is only on a Tuesday and Friday, we stayed Sat-Sat but they didn't bother doing Friday. To be honest, they needn't have bothered at all. Floors weren't cleaned, washing up ignored, rubbish left. They literally just changed the towels and made the bed, this resulted in an increase of cockroaches by the end of the week as the floor was filthy. Breakfast is okay, hot enough, decent variety. I just got sick of the rubbish juice and Coffees. The whole place is generally run down, you can tell if hasn't been updated for a long time. Our balcony door wouldn't lock as the mechanism was broken. Holes in the wall from old fittings, ceiling fans barely hanging on but functional enough. Old stained furniture, dirty shower curtain, chipped tiles. Air con was poor and there was mould around the ceiling vent. Our neighbour had their money stolen from their balcony, so keep your doors locked and valuables on you or locked inside! Pool was lovely, there is three, but the other two are at different hotels. No floaties between 12 and 4 in the main pool which was a bit annoying. Some lifeguards miserable nightmares, others were absolutely fantastic 🤷🏻‍♀️ Staff were lovely, evening entertainment was nice, I think they deserved a bigger crowd. It'd be nice for the hotel to try and get guests more involved (maybe offer a free drink or something) We knew about the hill, so set aside money for this. It is a good 20/30 minute uphill climb from the beach. Be careful with taxis as some target "foreigners" and add supplements for no reason and can get aggressive when challenged. Despite any issues, we enjoyed our stay. But this is definitely not a 3/4 star hotel, no way.

Shan C

Lovely spacious apts with 2 bedrooms, living room ands a large balcony. God showers/ high baths so hard for old ppl to get out but my parents managed! Pool area is nice/ good atmosphere and lively etc. No cleaners came to the apt to take rubbish out over our 4 night stay and there was only one bin 🗑️ in the kitchen ( no seperate recycling/food bin) unlike our other hotel in Tenerife so flies started to come in. That’s my only issue otherwise it was a fabulous place and will definitely return! Some nice restaurants nearby ( Mongolian bbq excellent value/ Italian restaurant opposite was not great. Taurus Argentinian restaurant was excellent!) We got free shuttle in to las Americas and then taxi home approx 10-20 euro depending from where you are -Costa Adeje was 20 euro taxi. The attic bar nearby was very nice.

Cathal Phelan

My girlfriend and I have just spent the past 5 nights in Hollywood Mirage and to say we were more than impressed would be an understatement. All of the staff at reception were always very helpful and always had a smile. The pool staff and poolside bar staff were always very kind and outgoing providing good daytime activities and events throughout the week. Good cocktails and sun loungers all round. The room we received was breathtaking, and while we booked on a separate package holiday website, the photos shown did not do it justice. The sea view 1 bed apartment gave views of all the Los Cristianos bay, capturing mountain range, the port, the nightlife all while being in a tranquil location for relaxation. The room facilities made me think the hotel was only a new build, however seeing awards going back as far as 2017 for the hotel itself and awards further back for the hotel group (Excel) meant that the rooms are kept to the highest of standards and modernity. Air conditioning was exceptional after a hot day to come back to. We had breakfast in the adjoining restaurant, to be greeted by a buffet that was very good value for money and the quality of food was excellent. The other services of a fully stocked mini market for all lunch and breakfast needs was a lovely option to take to diversify our stay. The hotel/resort was lovely and clean and we felt a sense of security seeing that there was a barrier and security to enter the premises. However, the hill leading up to the hotel does have its challenges so appropriate transport up and down from Los Cristianos centre would be advised. I will say though, the hill is the main reason for such breathtaking views. In all, we are both very happy with our stay and would highly recommend to anyone looking for a break away. And we will be returning some time in the future.

Christopher Biggins

Apart from being at the top of a steep hill this complex is absolutely superb. The two ladies that checked us in were so helpful, really lovely. Rooms are great and clean, security keeps noise at a bare minimum. Loads of bars and restaurants nearby,taxis to bring you back up the hill for approx 5 euros. Thanks so much Hollywood Mirage.

Scott Russell

Excellent hotel, staff couldn't have been any more helpful. Rooms are clean albeit a little dated and if updated this would be a 4 star. A/C wasn't working the night I arrived, was fixed the next day, begun to leak the following day so was moved room. There's entertainment every day by the pool, the location is perfect for the main strip and Siam park, all walking distance. If you want a quiet holiday then avoid this as it's close to all the clubs but if you're looking for a hotel near the nightlife, this is the one. I'll definitely stay here again 😊

stefan arsene

The location is excellent, the staff is friendly, and the food is great. The entertainment is acceptable but could be improved. However, the rooms are outdated and need urgent renovations; our sofa bed was very uncomfortable. Overall, I would give a good rating because the staff is making an effort to provide a positive experience."

Arne Baillieu

Palm beach, it's a older hotel that needs a touch of love. Rooms: Nice Size room, I slept great on the bed. I don't mind the music outside at night, but beware, there are loud pubs playing till 4u (I still sleep with window open). Nice vieuw of the sea! Bathroom is old and needs to be renewed. But everything works perfectly. Balcony haves a lovely size. Hotel: nothing special, but clean. Needs a update aswell. Nice (and clean) pool. Lot of space. Food: breakfast was good, the dinner at night is not great. I would suggest too take only breakfast here and eat outside. Overal, Nice cheap hotel. No Luxury resort, but you don't pay for that either.

Jenin Assaf

Overall positive experience. We had a 2 bedroom apartment which was larger than I had expected. Beds were comfortable although overall furniture was quite dated. Location is excellent and services (including a small supermarket) were very convenient. Staff were very pleasant and professional. Negative aspects included seeing roaches (which seem to be everywhere on island) and the entertainment at pool which was so loud if you were trying to relax in room.

Eoin Tucker

This is a great option for anyone coming to Tenerife. It is an ideal location right across from the beach and only a 2 minute walk from all the restaurants. The service here is excellent from the shop to reception. Seif in particular was extremely helpful and obliging.