Donna Douglas
Staying here for a week, can't fault it, rooms a little dated but it's somewhere to sleep only, grounds are lovely, pool clean and nice, would benefit from a couple of parasols to chill under, pool bar fab, all staff friendly and helpful, snack bar isn't great, not alot of choice, food is fine, alcohol is good, loving cocktail of the day, location isn't bad. If u don't wanna walk up hills taxi is a couple of euros. Rooms cleaned every couple of days, fresh towels every couple of days, my room was equipped with a hairdryer, spacious bathrooms, basic kitchen, can hire kettle etc, safety deposit box in room €20 plus €10 deposit, worth it really. No air-conditioning but that's fine, nice walk down to harbour and strip. Will be returning and have recommended to friends too. Thanks for making our holiday comfy n relaxing.
Michael Conway
Absolutely the biggest hole I have ever stayed in. Trust me do not book here. All the people saying oh you get what you pay for etc...
They should be paying you to stay here. The rooms are just old and damp, in need of an overhaul. They are what if imagine the old Butlins chalets look like now.
The amount of guests with issues is frustrating. The management are not customer facing and refuse to meet.
We got out in a dungeon of a room, it's impossible to even describe. Door not locking only one window that could not open.
We lost an entire day of our holiday over moving rooms as our initial room wasn't available, then moved twice by the hotel without our involvement.
The only saving grace is the staff in the restraint and bar are very nice and helpful. Genuinely I would recommend not staying ere to everyone with families.
If you want a cheap bed and are not fussy , then go ahead, but if you want a decent standard (including being clean and not old and dated) then go elsewhere.
The food is very poor as well, but it's one of those cheap all you can eat buffets.
Avoid this place.
Ella Tunstall
Food was really nice, always a pasta option always chips and a meat choice nice salad small but not an issue. Was put in a bad room first night due to overbooking but got refunded for this once contacting the holiday company, we’re in much better rooms for the rest of the week as expected. All staff were nice and very hard working, location up a steep hill down to the harbour but you can rent a car from the hotel or at a little car rental round the corner to the hotel if this is an issue. Pool table for €2 or table tennis for free also at the hotel. However the snack bar was underwhelming cheese and ham sandwiches served every day with either muffins or biscuits I think instead they should use left overs from breakfast or lunch, but wasn’t a big issue. Lovely weather and a beautiful island
T Haigh
Nice hotel positioned above the old town in Puerto del Carmen. The food is quite good at all times but does sometimes need reheating in the microwave. There are steps everywhere on the premises and given the walk upto the hotel is a steep hill, I don’t think it suitable for wheelchair users or people with mobility issues. The hotel is clean, the staff are all fantastic, so overall I think it’s a decent hotel
David W
𝗕𝗹𝘂𝗲 𝗦𝗲𝗮 𝗟𝗼𝘀 𝗙𝗶𝘀𝗰𝗼𝘀 | 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁🇮🇨
Outstanding Value and Prime Location! Just forty minutes from the island’s capital and a short fifteen-minute drive to the stunning ocean and pristine beaches. The hotel offers incredible value for money, with spacious and private suites that ensure a tranquil stay. The on-site local restaurant serves authentic, delicious cuisine, and there’s a convenient, affordable supermarket right by the hotel entrance. The well-maintained swimming pool adds to the experience, and the all-inclusive package is definitely worth it—especially with Tropical Beer on tap included! Highly recommended for anyone planning a trip to Lanzarote.