5 Star Ibiza Holidays

Erkin Turganov

My wife and I went there last September. We had some issues in our suite, including a complete power outage one of the nights. The reason I'm writing the review is to highlight the manager, Carina Farrera. She went above and beyond to make sure our time there is magnificent after this incidence. She showed so much compassion, empathy, and amazing customer service. This was one of the best services provided by an employee in all of our travel experiences. If it was not for Carina, this trip would have been a disaster. I really hope she gets recognized by upper management because employees like her are one in a million. She was the only person that went above 100%, other employees were just okay. Great vacation and first time visit to Ibiza because of Carina!

Michael Preiss

The rooms are very spacious and well equipped. They are also very clean and not outdated. The location of the hotel is very quiet, as it is away from the "party mile". The direct beach location perfects the location. The food is delicious and the restaurants are never overcrowded. The pools are a great place to relax. The Spa Zentropia offers perfect opportunities to relax. The hotel offers an all-inclusive rate which is highly recommended. This is very unusual in Ibiza.

Sandra Camargo

We spent 2 days at the hotel with family and friends. It was fantastic! We had such a lovely time! We stayed in the family room and it was very spacious for our family of 5. The premises are very good and lots of to do, we came at the end of the season but I suppose it’s busier and with more activities during summer, but even though the kids enjoyed the pool and games they have around. We, adults, also used the spa. We had massage and it was lovely! The masseuses (sorry can’t remember their name) were fantastic! The only thing I would say that the spa should be warm and inviting, we found the jacuzzi quite cold, the changing rooms were quite small and not enough space to get dressed. We had our meals in the main restaurant and the food was really good with a great variety to choose from. The waiters were very friendly and helpful, but 2 of them exceed our expectations. Cristina Martinez and Begona Martinez were amazing! They were very friendly and went beyond to make us feel very comfortable and relaxed. Thanks a lot! We’d definitely come back again.

Tom

I have no idea where hotels like this get their 5 star ratings from. I’m assuming that they are able to assign the rating themselves. I would say that this hotel is a 4 star at the very most. We stayed for 1 week with our 2 month old baby and we had a nice holiday overall although this isn’t somewhere we would return to. The quiet pool is nice enough to sit around. The food and cocktails are average and there is nowhere decent to go outside of the hotel. The a la carte restaurants are basic and there isn’t anywhere nice to sit and have a drink at night.

James Burgis II

Just got back from a week long vacation at the Grand Palladium and it was amazing! Great service, great decor, everything was super clean and smelled amazing! The service at every restaurant was top notch, including the buffet staff. Deiziana was super friendly and attentive. Would definitely recommend and go again.

Katherine Beisler

We choose this hotel for a nice, quieter spot on Ibiza. The hotel itself is beautiful. We found the location a bit boring with not many restaurants or things to do without driving. We ate at the Italian restaurant on site and both my husband and I got food poisoning. While we were sick in our rooms, our room flooded due to bad rains. The staff were helpful to clean up the flood but were not very concerned about the food poisoning when we told both the reception and restaurant. Otherwise the staff in general weren’t that amazing. Food options on site were not very extensive. We did enjoy the daily activities they provided.

Nav Khambay

I’m unsure as to how this hotel has received 3.9 starts if I’m honest. I found my stay here to be absolutely superb. Don’t get me wrong, the beach area isn’t great, if you stick around the pools (especially the club’s larger pool) then you’ll have no complaints. The breakfast at the cala is absolutely superb. So well presented every morning with fresh food coming out frequently. Very impressive I must say. The staff are also SO FRIENDLY and accommodating, especially at the front desk. As a diamond member I’ve stayed at hundreds of Hilton’s but the front desk staff at this one were the best of the best. I really don’t have any complaints, this is just a great value hotel.

Aida H.

Our stay at the Hilton Ibiza was overall satisfactory, but there were a few areas where we felt improvements could be made. Upon arrival, we noticed that the floor in our room was not entirely clean, which was disappointing. However, after bringing this to the attention of the staff, the room was promptly cleaned and met our expectations. One significant issue was that we were not informed of the additional benefits available to Hilton Honors Gold members at check-in. It was only by chance, on the last day of our stay, that we noticed brochures in the lobby outlining these benefits. Unfortunately, we were not provided with this information during check-in, which could have enhanced our experience. Additionally, as Hilton Honors members, we had expected to receive a room upgrade as per the program’s availability policy, but this was not offered during our stay. Our decision to stay at this hotel was largely based on our Hilton Honors membership, but in this case, it did not seem to add much value to our experience. Furthermore, the breakfast service could be improved, particularly when it comes to serving coffee. On several occasions, we experienced long wait times before coffee was brought to the table, which was inconvenient. Overall, while the hotel offers a nice ambiance, we felt that better communication and attention to detail regarding the Honors program would have made our stay more enjoyable.

Clariss C

We stayed here in June. Very much enjoyed the place. We took the full board and were quite pleased with the quality of food. The salad and appetisers were from the buffet area whereas main courses were ordered separately from a menu. The hotel offers different activities and we chose the hiking option. It was very nice to hike around the area and were rewarded with stunning views of the sea and the surrounding area. This was a free activity. Another activity we took from the operator was the boat rental. Highly recommended. We had an amazing time driving the little boat to explore the nearby coves, sun bathing on the boat and swim in the creek. As for the room, we took the room with a view. It was a lovely room and decent size, unfortunately it was in the main building area where the room is facing the swimming pool. It was also next to the restaurant and lobby area where Live band were playing music up to midnight. We chose this area and hotel hoping to enjoy the calm and quiet atmosphere but didn’t manage too much. Overall it was a lovely stay. We would come back for sure but will ask for a room in the other building.

Didier Boehlen

Amazing experience! Fantastic hotel in a beautiful bay. We stayed for 2 nights and thoroughly enjoyed our stay. Excellent breakfast, tranquil pool area’s and the staff made us feel welcome throughout our entire stay. We were doubting the location away from the active party scene but this is a hidden gem on the island with some of the best restaurants a few kilometers away. We will definitely be back!

Josh josh

I recently had the pleasure of staying at the Grand Palladium Ibiza, and it was an unforgettable experience from start to finish. The moment I walked in, I was warmly greeted by Alba at the reception desk. Her professionalism and friendliness set the tone for my entire stay. Alba went above and beyond to ensure a smooth check-in process, answering all my questions with a smile and providing excellent recommendations for local attractions. Her attention to detail and genuine care made me feel right at home. The hotel itself is stunning, with beautifully designed rooms and breathtaking views. The amenities are top-notch, and the dining options are diverse and delicious. Every staff member I encountered was courteous and attentive, but Alba’s exceptional service truly stood out. If you're planning a trip to Ibiza, I highly recommend staying at the Grand Palladium. Thanks to wonderful staff like Alba, your experience will be nothing short of extraordinary.

Salman Bhatti

I recently had the pleasure of staying at this wonderful hotel, and I can’t say enough good things about my experience! From the moment I walked in, I was welcomed by the friendly and attentive staff, and I felt right at home. Special thanks to Jaime Sierra, who went above and beyond to ensure every detail of my stay was perfect. The room was spotless, comfortable, and had everything I needed for a relaxing getaway. The amenities were top-notch, and the location was ideal for exploring the area. I highly recommend this hotel to anyone looking for exceptional service and a memorable stay. I can’t wait to come back!

Natalia Wietrak

Booked a stay via Booking.com for October 21st 2024, unfortunately had to cancel due to personal circumstances. As per the T&S after cancelling they could charge one night and the rest of my moneys should have been paid back into my account within 5 working days. The hotel ignored me all the way through, ignored my emails and messages. I had call Booking Customer Service numerous of times to sort this out and after a month and half, I have had my refund. No apology or any kind of remorse from the Hotel. They have been fobbing me off and each time said that their system had a problem with processing my refund or my card had been declined. But there was no problem of taking the moneys out of my account within a day! Terrible service. I shall never stay with Grand Palladium White Island Resort & Spa.

S Dennis

We’ve had a lovely stay. I’m on holiday with friends for a 50th birthday celebration. The food has been good. Service has been excellent too, especially Juan Carlos and Anthony Valenzuela, what a hard working efficient members of staff. The hotel decor could benefit from updating. The hallways are particularly tired. There also needs to be some clearer instructions regarding where and when you can eat. It was difficult to book the restaurants, we only managed to book one. Not much to do on a rainy day. Local buses and taxi services are really efficient. On the whole a fun time had by all.

Simon Hollamby

We returned here for our 8th year running and it was just as fabulous as always. The facilities are excellent and the rooms, pools, bars and restaurants maintained to exceptionally high standards. The staff are exceptional; kind, polite and friendly. We enjoyed all the meals especially at the Portofino (thanks to Clara and the team) the Italian and the Prunera (special thanks to Rafael). The staff at reception worked hard to get people checked in Maria Ramos was super helpful. The room staff did a fabulous job and rooms were serviced daily to an excellent standard. Our lady was (Sara? known as Zarita) who was so helpful when I had checked out (and accidentally left things in the room. We had fun at the pool bar; all the team were fast to serve and friendly. The lady from Dominica with red hair was marvellous and made us smile too. Full marks to you all. We shall return!

Katherine K

I had a wonderful trip to ME Ibiza in May. Our four days at the hotel were peaceful and just what I needed to reset. This experience was made much better by the wonderful staff, but especially LUCIA who made our stay extra special. She is a gem and went above and beyond for me and my friend! The lower pool is incredibly calm, so beautiful and right on the sea. There is a wonderful breakfast in the a.m..for a mid afternoon snack the pool food was super fresh and tasty. We were there right before the season officially started so only one restaurant was open in the evening, the menu was pretty limited so we did not eat there. This is in a quieter area of Ibiza and that was perfect for us because if we wanted the action, we could take a taxi that the hotel called for us. This is the perfect place to stay if you are looking to escape the hustle and bustle, but have easy access to all Ibiza has to offer. I dream of going back to enjoy the beautiful pool, and wonderful staff. I wasn’t a fan of the closet set up, because there really is no closet, but more of an open concept shelving system that separates the bed area from the bathroom. Otherwise, our room was super comfortable, and this would not deter me from staying in the future! Note you have to pay/reserve upper deck sunbeds at the rooftop pool but lower pool seating is first come first serve. We never had an issue! Plenty of sun!

Sarah Colenso

What an incredible hotel! From the moment we arrived we loved it. Absolutely beautiful lobby with views over the pool and sea. We had adjoining Superior ME rooms which worked really well although the partially open plan bathroom wouldn’t have been my first choice. Excellent facilities, pools, gym, breakfast and two good restaurants. We didn’t want to venture far from the hotel so kept things local. If we’d wanted to go exploring it would have meant quite a lot of lengthy taxi rides which is worth bearing in mind. It was perfect for us though - and Nikki Beach is literally a few steps away, perfect!! The staff were all exceptional - so friendly but still really efficient and helpful. A really special place.

Michael BERDUGO

I recently stayed at ME Ibiza, and it became clear that the true quality of a hotel is often reflected in its management, The hotel is ideally located, with rooms that are not only ultra-modern but also impeccably clean. The breakfast was excellent, offering a wide variety of delicious options. My stay didn’t begin in the best way for various reasons, but after raising these issues with the staff on the first day, everything was swiftly taken care of. The hotel’s director genuinely embodies the hotel’s philosophy, and much of the team mirrors this attitude. They are highly responsive, attentive, and always ready to go the extra mile to ensure a comfortable stay. The dining experience at the Origens restaurant is truly exceptional. The lunch offerings by the Japanese chef were outstanding, and the Mediterranean cuisine in the evening was equally impressive. Additionally, the quality of the massages at the SPA is top-notch. In conclusion, my overall experience was more than excellent

Julia Fahri

We recently had a wonderful family getaway at the ME Hotel Ibiza, and our experience was truly exceptional. The hotel is stunning, set in a picturesque location with breathtaking views. The facilities are top-notch, and the staff are friendly, welcoming, and incredibly helpful. I want to highlight Filo, who runs the kids' club. My children absolutely adored her; she is warm, caring, and treated them as if they were her own. Filo put in a lot of effort to organize exciting activities, including baking, arts and crafts, and games, making their time at the kids' club memorable. The quality of care and the activities offered there were outstanding. We also received fantastic service from Tatiana Martínez, who oversees guest services. The ME Hotel is an ideal destination for families, friends, and couples alike, with a wonderful atmosphere that everyone can enjoy. I highly recommend it!

Claire Holden

I stayed here after my booking being moved from the Melia in Santa Eulalia due to them being closed during some of my booked dates. The hotel is lovely, the team are an absolute delight, staying for 10 nights, I got to know some of them well as I saw them for breakfast and dinner every day (I was on a half board basis). Things that I would have liked but are not in place 1) adults only, i booked the melia for this reason, the ME is not adults only. 2) a wider restaurant menu. Being there 10 nights and half board, after only a couple of days it felt repetitive. 3) the distance from Santa Eulalia for me was not ideal, i was attending a training course in Santa Eulalia, which would have been a 10 minute walk from the melia, from ME it was 55 minutes. The spa is wonderful, i went twice for massage treatments, and i loved using the sauna a few times. Overall i had an excellent stay and would recommend to anyone looking for a 5 star stay in a quiet area of ibiza with beautiful views.

Mrs. Nyzell

We spent a long weekend here at the end of the season. It was much calmer and there were less crowds in the hotel. This is everything you can expect from a Hard Rock Hotel - good food, friendly service, pool bars, and great music. Pros: - Two different pool areas - Private beach area with sunbeds and bar service - Amazing views depending on your room - Great location on the island for the beach and things to do For me, the sea was still warm enough to swim Cons: - Spa access is not included and is only valid for a few hours. They let us stay longer since it was quiet, but it would be nice to have all day access. - The mattress was very soft and worn in. It's not great if you have a bad back.

Darla Martinez

The location is great. Beautiful beach. Airplanes fly about 100m away but it didn’t bother us much. Room had a great view , but it was small (booked standard ocean view ) and I questioned its cleanliness after I wanted to use a spoon but was unable to pick it up as it was cemented in to the cup with old coffee/sugar? Refrigerator also didn’t work. Service was giving 2 star hotel. Bit snobbish. The nail on the coffin for me was when my boyfriend was turned away from guest services and SENT OUTSIDE to ask a bell boy for help with the blue tooth speaker? He was so polite when asking , it was difficult to watch. After that we decided to do everything ourselves, as if we had an option as no one bothered to help in calling a taxi, loading our suitcases , etc. Amenities close very early too, spa at 7( you only get 1.5 hr) , pool at 8? No jacuzzi either. It’s not a terrible hotel but there are much better options when considering value.

Zoe-Lou Baumber

Another unforgettable Hard rock experience! We returned following a brief visit in June for 9 days and can honestly say it keeps getting better! We booked the swim up sweet and WOW. The room was pure luxury as always and the staff made our stay. When you stay here, nothing is too much to ask and the service is second to none. We were celebrating our anniversary and they even arranged champagne and chocolate to the room which was such a gorgeous touch. We will be returning again in 2025 and will recommend the hotel to anyone we can! Thank you again team Hard Rock & see you soon, Zoe & Lee

Faraaz Ali

Location is very much in the fun part of east Ibiza. ushuaia hotel is next door and easy access. This hotel and staff was fabulous. They got me free tickets to Jason Derulo on Friday 🥳 and Guetta on Sunday for a bargain. The room has a bathtub and view of the beach, very large with party lights. The pool was a 10/10 Breakfast world class. Restaurant food top notch. Nothing bad to say. The price was 300€ a night but with breakfast and access to free concerts and discounted tickets so kind of makes up for it. And no towel drama like I saw at StAntonio hotels previously. Had the best 4 day weekend here ;)

Ivan O.

Amazing Stay – Highly Recommended! We had the pleasure of staying at this hotel, and we must say it exceeded all my expectations. From the moment we arrived, the staff were incredibly welcoming and attentive, ensuring a smooth check-in process. The room was spotless, modern, and equipped with everything we needed for a comfortable stay, including a very cozy bed. The hotel’s location is perfect. Moreover, the breakfast buffet was a real highlight, offering a wide variety of fresh and delicious options to start the day right. The staff truly go above and beyond to make guests feel at home. We would highly recommend this HRH to anyone looking for a top-notch experience. Thank you very much!