21st Birthday Holidays and Celebrations

Kate Murch

Our stay at the Atlantic was really enjoyable. We had a self-catering room on the 3rd floor, with a sea view. Rooms are basic but more than adequate. Maid service daily, the ladies were always polite and accommodating. It was slightly noisy if the doors were banging or neighbours were loud. The pool area was clean, uncrowded, and with plenty of loungers available. The snack bar had a decent range of food. Es Canar exceeded our expectations, having read that there wasn't much in the area. The hotel is a 2 minute walk to the beach, restaurants and shops. Hippy market on a Weds. Ibiza is so much more than clubs and bars. Es Canar is the perfect base to explore the islands beauty.

Siawash Ahmadi

Luis was our receptionist when we arrived, four hours later than expected, due to delayed flights. He was helpful and helped us plan our week and suggested many restaurants and beaches. The room was clean, had a kitchenette, and the balcony views were awesome. The room service was professional as they kept checking on us for towels or cleaning when requested.

Stuart

Great hotel in a fantastic location. Rooms were cleaned daily by friendly maids. The hotel wasn't too crowded so there was never a wait for anything. We only breakfast at the hotel as we chose to go out every night for our dinner. Good selection of drinks at the bar and snack bar was fab. Would definitely return in the future.

K K

Had a lovely stay at the Atlantic Hotel. Our room was lovely and clean, comfy beds. Pool side didn’t seem that busy but couldn’t get a sun bed as the same people had the same sun beds each day, so they must have got up at 6am. The only downside of the hotel was in the restaurant, there wasn’t enough staff to set the tables and clear away the food. You had to set your own table with cutlery when you arrived in the restaurant otherwise you would never get any. Pizza was lovely at the snack bar until they ran out of cheese and put Parmesan on instead for our last few days which was awful. The animation team are awful, music too loud. But overall, we enjoyed our stay.

Ian Dennis

Rooms-good size, clean and a good view of the pool. Location-spot on, near to everything the resort has to offer. Resort-pleasant , good for families, unspoilt . Food in hotel, truly awful, this is an all inclusive offer, same cold food everyday, quality poor, more like mums gone to Icelands!! The all inclusive drinks are not all inclusive.... unless , lager, and soft drinks ! This is not a 4 star hotel!! 2 at a best. If your budget was to incorporate the all inclusive offer your family will be going hungry !!' Disappointment!!

Rafal Pi

We had a fantastic stay at this hotel. Our room on the 5th floor was clean and well-appointed, offering a comfortable experience. The rooftop bar and pool were particularly impressive, providing a great place to relax with stunning views. The hotel’s location is excellent, being close to all the main attractions and just a short walk from the beach. While the food was decent, there is some room for improvement. The air conditioning in our room could have been cooler. Despite these minor issues, we highly recommend this hotel for its overall value and amenities.

Hannah Wilson

This hotel was the perfect location for me and my friend. The hotel is modern with spacious bedrooms that are calming and have a reasonable size balcony. The reception and pool staff are kind and caring and always there to help with everything! Victor on the rooftop restaurant was a gem, very attentive and kind to us. Make sure you book a dinner table for the rooftop highly recommended to watch the sunset. The down-the-stairs pool gets shadowed by the hotel after 2 pm, so make sure you grab a sunbed on the rooftop! The food was delicious and wish we got half board - you can pay £20 a day for dinner buffet and was not disappointed when we did. Perfect location to get to San Antino and other party spots if needed, taxi comes straight to the hotel door.

Sophie Tucker

Great rooms, clean and we asked room service to come back later on in the afternoon to clean our room which they did. Only thing which makes it 4* is the AC situation. I was with a party of 6 with 3 different rooms and the AC wasn’t working in all 3 of the rooms, upon speaking to another guest in the hotel they said the same, which was very annoying as it was 30 degrees everyday outside. Rooftop 9 on floor 6 was great, fabulous views, staff were super friendly and food and drinks arrived quick I also loved the ambiance of the DJ. Unless you have children, I would say to not go to the downstairs pool as it was very busy with lots of children running around. Breakfast was average however they had a good selection so couldn’t fault it. Overall 4/5 I would definitely go back if I was guaranteed the AC was working- which upon reading other reviews seems to be a common issue.

Ellie Martins

We were so pleased with our stay. The hotel rooms themselves were modern and very clean, with a spectacular view from the balcony. I would highly recommend the day beds on the rooftop, the level of service was incredible..the staff were so attentive and simply couldn’t do more for you! We were so impressed by the quality of both the food & drinks on the rooftop, as well as the range of choice at breakfast. I would definitely recommend the Melia Innside for a fabulous, relaxing stay in Ibiza!! Christina & Luis were wonderful in ensuring we had the most enjoyable stay :)

Kristina Nikolaeva

My stay was absolutely lovely, with everything being spot on. The only small letdown was breakfast, as there were no gluten-free pastry options available. Other than that, it was a fantastic experience.

Daisy Kemp (Dais)

Great hotel. comfy beds. staff were incredibly nice and helpful, all spoke english. food was amazing. location is very good, right next to the beach. only problem is we came in the non tourist season so most places were shut. got our room upgraded for free from a 2 bed to a 3 bed apartment. would come back.

Andy Briggs

Stayed here for a week and from start to finish the staff were amazing, welcoming polite and even a good bit of spoken English. The rooms are really clean we stayed in a 3 bedroom self catering apartment and it was like a 3 bed flat easily sleep 6. There’s a decent sized pool and even a kids zone with arcade games. 5 min walk to the beach and a bus stop right outside. Overall a highly recommended hotel for a familly.

Grzegorz Cebulak

I recently stayed at Aquasol Aparthotel and found it to be a hotel worthy of recommendation. The hotel is very clean and the towels are changed daily, which makes the stay comfortable and hygienic. There are many entertainment options available, so there is always something to do. The 24-hour convenience store is a big plus, and the reception is open around the clock.The staff is very helpful, friendly, and professional. In particular, Ms. Leona was extremely supportive, solving every problem and answering all my questions. Overall, Aquasol Aparthotel is a great choice for anyone looking for a pleasant and worry-free stay.

Zuzana Matyas

Fantastic!! Visited in february as a family with two young children. the apartment is well equipped, great location within walking distance from beaches, restaurants and shopping. Amazing staff that saved our trip by being accommoding - would absolutely come back!

Max Z

The reason for the 4-star rating is that, if you want to play billiards, table tennis, air hockey, etc., you have to pay extra Euro coins. This nickel-and-diming really diminishes customer satisfaction, especially when one has already paid for the hotel and everything. Otherwise, beautiful hotel and not too expensive. Looks like a part of a theme park. Very romantic. The all you can eat food is very good and there are no queues. This hotel is also comfortable for tall people, because many come here from Nordic countries. I'm 185cm and could comfortably stand in the shower, and the blankets are 220cm long.

Carl Kendall

This was my 7th visit to the Gran Bali hotel in Benidorm, and each time I come back I am amazed at how good this hotel is. The hotel has a great location only 5 minutes from the beach and there is a bus stop by the side of the hotel, with buses into Benidorm town every 20 minutes. There is also a supermarket and a few restaurants and shops just outside the hotel. Inside the hotel I was lucky enough to get a room on the 42nd Floor, and the view was amazing. The rooms are decent, with a good bed, TV, Free WiFi and a mini fridge. I stayed on a half board option and the range of food was excellent, they have a show cooking area for dinner and breakfast. The restaurant has recently had an update and it is now more open and modern. Overall I would happily recommend this hotel to anyone looking for a quiet, relaxing break in Benidorm, and I hope to return to the Gran Bali hotel again soon.

Mandy Parker

My stay at this hotel was overall very good, for which I was pleasantly surprised. I booked last minute and was not expecting a lot for what I paid. How wrong was I.. the beds are super comfy, rooms spotlessly clean as is the whole hotel. My stay was in block 2 on the 33rd floor in room 2 which I thought was high until I realised it goes up to floor 43... I spoke to Elena the Guest Experience member of staff today and told her I was very happy. The food in the restaurant is very good, lots of choice and plenty of it. The restaurant staff are a bit surly but you can't have everything. The only gripe I have is, if you are not all inclusive then the water you order in the restaurant comes in glass bottles which you cannot take out of the restaurant. All inclusive comes in plastic bottles which you can. When I asked for a plastic bottle I was told I could not have one as I was paying!!! It didn't make a lot of sense to me. On the whole a great experience. 😁

Anna Ratajczak

Check in system very slow and staff slow. I would never travel there in a mid season. Reception staff ignores you went you wait. Always something more important than guest. Rooms nice and clean. Housekeeping staff polite and sufficient. Food good with plenty of choice. Unfortunately coffee was absolutely horrible unless you pay 2.5 euro to get something decent. Drinks on all inclusive are very limited and served until 11pm only.after that you have to pay and it is a rip off. Restaurant staff rude when you ask for coke despite it is included in all inclusive package. Drinks machines serve water instead of flavoured drinks. You have to carry your card everywhere but system of scanning it is confused. Sometimes you have to show it sometimes not. Entertainment was good on one evening but disco was ruined by dj. His music was good to start with but then he started to play horrid music and all guests left except 2 girls by the bar. We travelled as a group of friends but it is not definitely family hotel. I wouldn't return.

Tasha Tay

One thing I really dislike about this hotel is how the previous management took so many shortcuts with such a beautiful property. It’s absolutely grand, but you can clearly see and sense where the drive for profit started to overshadow quality. There are unfinished walls, cheap plastic chairs, and budget-looking blue bedding that detract from its charm. If the hotel were given the love and attention to detail it truly deserves, it could easily become one of the finest in Spain. I genuinely wish this for the hotel. While it is a great place to stay overall, the lack of attention to detail becomes apparent once you leave the lobby. The rooftop relies only on its views and even some rooms feel neglected. It’s shocking that a hotel of this caliber hasn’t invested in proper furniture or a full renovation. Instead, they focus on a few so-called "premium" rooms, which come at an extra cost but still feature cheap plastic balcony chairs and unfinished, chipped balcony concrete walls with no paint or care. On a positive note, the hotel has great potential, and everything else about it is promising. I just wish the management would invest & love their hotel as much as their guests do.

Miroslava Atanasova

Not Recommended – Dirty Room, Poor Service, and Safety Concerns I stayed at Grand Hotel Bali In March and, unfortunately, my experience was very disappointing. From the moment I checked in, it was clear that the standards were not what I expected. The bed sheets were dirty upon arrival, and the bathroom had an unpleasant odor. The overall condition of the hotel feels outdated and poorly maintained. When I asked for an iron and ironing board, I was asked to pay a €30 deposit, only to receive a stained iron. When I requested a clean one, I was told that all of them were in similar condition. This level of service is unacceptable for a hotel of this caliber. Basic amenities such as slippers were also missing, which I had to purchase myself. Despite these setbacks, I tried to remain optimistic—until I was stuck in the elevator with 5 other guests for about 30 minutes. This was not only inconvenient but a serious safety concern. I sincerely hope the management takes elevator maintenance and guest safety more seriously going forward. Overall, my stay was far below expectations. I do not plan to return and cannot recommend this hotel to others unless significant improvements are made.

JB11

I think 3 stars is fair – nothing more. It’s a hotel, about a 15-minute walk from the main strip. It's not exactly great, and you might find yourself questioning your life choices when you arrive. The rooms are outdated but clean (except when given your room key to find the bathroom looking like the attached - we were offered a drinks token of which we were only allowed a foul tasting beer) , and it does provide a bed…. I guess it depends on what you're there for; if you just need a place to sleep and plan to be out all day, it's fine for the price. But I definitely wouldn't plan on spending much time in the hotel itself and wouldn’t expect anything more than that .. a bed and a shower

Jordanne Rhodes

Recently stayed at this hotel on a girls holiday staff were excellent and very helpful and welcoming and are always on hand if you have any issues or concerns. Food was brilliant can’t complain it was close to walk to the beach and bars which is always a bonus. Would definitely recommend this hotel and would definitely stay here again. Rooms were also brilliant.

David Heywood

It is what it says on the can party time with all inclusive. If your looking for 5 star don’t book. If your looking for a great fun atmosphere everyone having fun and a good time then it’s definitely for you. Also close walking distance to the strip.

Matthew Harrop

Had a brilliant stay here. Benidorm has well and truly written me off. The staff are very friendly too. Would definitely come back

Luke Jones

Bit of a walk up a hill after a night out but nothing the hotel can do about it. Other than that it's been spot on. Clean rooms & good drinks

M K

Clean and spacious room. Very nice staff. There is direct bus from the airport to the hotel (bus stop it 2minutes walk). Generally nice hotel located close to the beach, local shops and restaurants, but if you are looking for calm and relaxing accommodation, look elsewhere. Food below average, everyday the same stuff: - For breakfast watery baked beans, some eggs, sliced cheeses and sandwich meats, chopped veggies. - For lunch and dinner dry meats drawn in sauce, which in fact didn’t help to hide how poorly made the food was, chips, mash potatoes, vegetables and salads. Nothing of the food was ever seasoned. It seemed that the meals were supposed to be adapted to the English part of the guests, but I heard that even they complained. During our 10nights stay, I believe, only once there was a themed cuisine, and food then was actually very nice. Restaurant maintained very clean. Still, we ended up eating outside the hotel. Due to the new laws 3 alcoholic beverages were provided during the lunch and dinner. Any additional needs to be pay for. For me not really all inclusive, but I don’t blame hotel here. No free access to the coffee or tea, it’s provided at the bar and often it was necessary to queue up. I don't recommend it, simply because of the terrible food.

Gabor Stiblo

We visited the Martinique Hotel in late October during the off-season, which, in hindsight, wasn’t the best choice. The weather was quite changeable (mostly rough), and most shops were either closed or empty, so I’d recommend avoiding this period if possible. That said, the hotel did its best to make our stay enjoyable despite the conditions. The Halloween celebrations were particularly entertaining, with the staff dressed in costumes and scary makeup, and the feature pool above the reception transformed into a "blood bath"—a creative touch we absolutely loved! The staff were friendly and welcoming, with the receptionists being especially helpful and enthusiastic, particularly the Hungarian lady. One suggestion for the management would be to reconsider the breakfast offerings. It felt as though the hotel had sacrificed its culinary heritage for Western tourists, as I rarely came across traditional Spanish dishes, which was a shame. I believe tourists would appreciate the chance to explore local flavours. However, I should note we didn’t try the dinner, which might have included these. Overall, I was happy with the hotel and would recommend it, even though the weather during our stay wasn’t ideal.

Daisy Harris

This hotel has great staff and is in a good location. Sadly that is all the positives. The food at lunch and dinner is dire. No salad dressing and all meat except pork served on the bone and fatty! Very little flavour to the dishes and the chicken noodle soup tasted of pasta water. Limited choice and did not see any vegan options at all! The breakfast is the better meal but some of this is served cold and burnt. The rooms are spacious but shabby and the cleaning team do not clean! The beds are rock hard and for some reason our third bed was not even made when we arrived at 2am! The pool does not open until 10am so you are not even allowed out there to enjoy the morning sun before this time. Many of the sun beds are in the shade so if you want a sun bed in the sun at 10am, you have to do an Olympic sprint to secure one. We booked before the law changed on the 1st June so we were not privy to the full all inclusive (no one thought to mention this) and we were not even asked if we wanted to upgrade when we arrived (we wouldn’t have bothered and preferred to spend our money in the resort). Frankly this is a three star hotel at best and the price should reflect this. Would not recommend and will not be returning!

Curly Goose

Food wasn't to my expectation, I've paid less for holidays and had much more choice, it was 2/5 at best. We ended up having to swap rooms due to the ceiling leaking in the bedroom after a storm. Service/people was probably the best bit, can't really fault any of the staff there. I wouldn't rate this place If you're travelling with kids, no entertainment on an evening, no kids club.

Yan Yeung

Rooms were nice and clean. The food is a hit or miss but most of the time it's nice. I would recommend it to people who like to party but definitely not families as there are a lot of rude people who are extremely loud at night. You can forget having a good night's sleep for excursions... The night staff are sometimes helpful but most of the time, they won't be. Had to call reception to get them to let our "neighbors" know it's 4am, said they've sent someone when they honestly haven't. Had to call them multiple times to get them to do something and they sounded annoyed. Won't ever come back here. Extremely disappointed.

Kevin Houten

We went to Lagotel in July/August of 2023 and we absolutely loved it! The whole experience was amazing. The food was good, the staff were great, the entertainment was brilliant for both adults and children. We was at the poolside every morning soaking up the sunshine and having a ball. The room was fine overlooking the pool. We enjoyed it that much we are going back this year (2025) on July the 28th for 10 days this time! We can't wait! See you in July!

paul rackley

Great hotel, we went as a family with 2 children on a b&b basis . Hotel was clean,rooms were good, buffet breakfast was amazing. Staff attentive to detail, friendly and always busy . Pool setup was very good, with a lifeguard on duty. Plenty of entertainment, for the children and also good evening acts . Handy shuttle bus to beach. We all really enjoyed our stay there. One minor thing ,a socket by the bed would be handy.

Hana Matoušková

The hotel looks nice on the first sight but you soon notice that it has seen better days. Most importantly, the air conditioning in the room did not work - we wanted to use it for heating as we came in October. We used the sauna and gym and it seems like it has been put there just as an afterthought, especially sauna seemed very improvised, being put right into the gym - e.g. where are you supposed to rest in between sessions? The minigolf is in the worst state of all of these sporting activities, having holes where holes definitely should not be. I do understand that if you come with children, you will enjoy the daily and evening activities on the podium in front of the room balconies. However, the loud music playing on the podium and lights from the trampolines did not make for an agreeable evenings for us. The food was plentiful but it was sometimes hard to find something healthy. Sometimes there was a chef on grill who prepared fresh fish or steaks, that was a great thought.

andrea mayes

Had a couple of night stay here. Super clean rooms, beds made and fresh towels daily. Communal spaces all super clean and maintained. Stayed B&B, reasonable food at breakfast, lots to choose from. Easy wander to the beach (about 10 minutes) choice of 3 pools at the hotel.

Lisa Sadler

Very clean rooms with very friendly cleaning staff, the restaurant caters for everyone, didn't have a day when couldn't find something to eat. The bar you did need to queue for drinks at busy times, staff always smiling though and welcoming. Reception staff were very helpful with any queries and again always smiling.

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Michelle Welsch

The holiday was wonderful. We are really happy, that we found this hotel. We are really lucky, that the week was a full of 100. The animation gave us such a happy feeling, they all were very nice and we only can say, we will come again :) It made our Heart smile:)

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

Uzma

Spent 7 nights at the hotel mid October this year, five of us; 2 adults and 3 kids of varying ages. It's a very big hotel with lots of space to walk and explore, many pools to choose from and two water parks - an adult and kids'. Some of the amenities are over the bridge so be prepared for plenty of walking. We personally preferred the pools and food over the bridge so spent more time there. The pools are unheated though its not an issue up to the first half of October. Once the temperature drops (I noticed the change during our stay so around 19/20th October) the pools aren't as enjoyable. The sea feels warmer and the section of private beach closer to the hotel is nice and not rocky. The hotel is big so it didn't feel crowded. I imagine it's a different story in the summer however. Rooms were cleaned daily. They are nice and clean, though there is room for some improvement in certain areas. Housekeeping staff work hard and very helpful when in need of something. Plenty of water bottles in the fridge stocked daily and towels changed daily. Prior to visiting I read of people getting quite sick at the hotel but personally we had no issue and unaware of anyone getting sick during that period. I was very careful with brushing my teeth with bottled water, wiping all hotel room surfaces down with antibacterial wipes, used hand gel when touching lift buttons and communal spoons at the buffet etc so perhaps all that helped. But then my toddler had an incessant need to touch every surface within reach and every lift button he could see, I even caught him licking the table once and probably drank gallons of pool water, yet he was okay too... so I'm not sure if we just got lucky. Food is a controversial subject at this hotel as many guests have complained about how bad it is so we went in with slight apprehension. As South Asians we love lots of flavours and spice in our food but it honestly wasn't bad at all. We were obviously aware that in Turkey the local cuisine is different and it wouldn't be the same as what we eat at home. (Do some people really expect a full English in a foreign country?) The main restaurant has an insane amount of food available and we always managed to find a decent plateful to eat. The kids struggled a bit but I can't fathom how any adult with no issues can whinge when there's such a variety. Yes it's unfamiliar food but have an open mind, you have to just be a little creative and adventurous. The food over the bridge is available throughout the day so you'll definitely not go hungry. Another sticky subject brought up constantly is the rude guests. We didn't encounter any despite bracing ourselves for those jumping queues at the lifts and at meal times. It wasn't an issue at all. Some are pretty miserable looking yes, but I don't think they can help that. We all had a great time and I'm not sure if we would go back to this hotel, only because we'd like to try somewhere new in future but I wouldn't worry about all the negative reviews if you're looking to book. The only reason I've given it 4 stars out of 5 is because some complaints about the room I reported to reception weren't sorted the entire week. The bathroom taps and shower needed a deep clean. Towels need to be cleaned properly, some loungers weren't washed very often. Otherwise it was fine. Would I recommend this hotel? Yes.

Benhao L.

The staff here is always ready for help, however, maybe it is now the off-season, quite some staff are not well trained so they do not understand guests' need neither in English nor in German. The food here is very poor. The soup is thin, no freshly grilled meat. I was expecting a Deluxe experience, but the reality hit me hard... The sea view is unbeatable.

Alicia Perez

Lovely hotel, great value for money. Just wished the rooms were somewhat nicer. But the views we had of the hotel made it worth it 😍 would definitely come back. The staff was lovely and loads of veggies options

Farah Faisal Khan

Avoid at all costs! Absolutely appalling service from the staff. We ended up leaving the hotel after the first night due to the hostile behaviour. Day 1, 3 members of staff came up to us and asked us to leave in under an hour with 3 children as the hotel management did not want us there due to complaints we raised about the rooms. We were locked inside with a technician as the doors stopped working and another room had no air conditioning, they could not move us or even downgrade the room so sent in a technician at 3am. When our provider questioned why they wanted us to leave they completely rejected what they said. Insulted us in front of other guests. Will be taking legal action against this hotel! If you fancy embarrassing yourself go ahead and book it! We have video evidence of the incident that occurred where they came up to us whilst we were having breakfast and telling us to leave. I’m happy to share.

Anisa Hoxha Sinaj

Wonderful, caring staff. They tried to make you feel as comfortable as possible. The animators were cool , i loved them . In addition to the ice cream girl in the evening, her smile was missing, it seemed as if someone was forcing her to do that job, no matter how much you tried to make a joke with her, she looked like you had killed someone. What I didn't like is that I had an incident in the room and while ironing I ruined the upholstery of the sofa. We told the reception about this and the assessment they gave the bull was very high (100 euros). We work on our own in Albania with this job and the price was a maximum of 50 euros, we did not like that value. We don't think of going back to that Hotel as it seemed like a scam to us. Was to far from the airport. rooms: On Monday there were to many people came in the hotel and the cleaning lady did not make to clean my room, i had to do it myself . She also told me that there was no pillow cover ,and this was not good for a 5 star hotel. But on the other days they cleaned my room every day Security" The lifeguard was not available all the time. One of us risked drowning and I had to save her myself, fearing that I wouldn't make it, but I did. Food There wan NO suitable food for babies . Only 1 kind of HIPP , my son did not like it . He ate only yogurt for 7 days , the all day . I really appreciate the chef , he tried to cook something for him , but he did not like it , it didn't have the thin, creamy texture for a baby , but i appreciate that he tried There was to much spicy food (i can not eat spicy) , but there was a lot to choose

Majid Hussain

We visited the hotel late November and the number of guest staying in the hotel were minimal but the experience of the staff and the facilities was fantastic. Hassan and the other staff members were always happy to help and despite being small number of guests they still made sure the choice of food was adequate and plenty for you to choose. I would recommend this hotel and if I am in alanya I would be happy to stay at this hotel again

Anna Evl

A pleasant stay at the hotel. The food was served in a variety of ways, sometimes quite original. Everything was fresh and delicious! The waiters were wonderful, smiling and polite! It was nice to receive additional service when you didn't ask for it. The condition of the rooms is not 5 stars, but quite good. But I want to draw the ATTENTION of the administration to the birds in the lobby. They should be placed in a quiet corner, and not next to the acoustic equipment, where music and karaoke are played loudly almost every evening. In addition, not all types of birds can be kept together, they suffer in such a group! I BEG you, take proper care of the birds!

Joyeta Majumdar

I had the most incredible stay at Crystal De Luxe Resort & Spa! 🌟 The moment I arrived, I was treated to exceptional service and warm hospitality. The rooms were luxurious, spacious, and impeccably clean. The resort's facilities, including the spa, pool, and restaurants, were top-notch. The staff went above and beyond to ensure my stay was nothing short of perfect. I highly recommend Crystal De Luxe Resort & Spa to anyone seeking a luxurious and unforgettable getaway! ✨

Катя

My wife came to your hotel for a long, quiet holiday. Every morning, the housekeeper friend was changing my bed. Even though I said not to change, the manager Emre told me to make a mandatory change, he said. I had to wake up at 8 every morning thanks to the housekeeping. The housekeeping manager, Mr. Emre, came, we talked and he did not help at all, he turned us down with mafia language. I couldn't understand whether we came to the hotel for a holiday or to be humiliated. Also, the food was good, the pool bar service. It was nice, everything was very happy except the cleanliness, but it is not a hotel we would choose again.

Lisa Devine

Overall a good hotel, staff were good , rooms were fine , the whole hotel needs a little bit of updating and tlc. Drinks were good and plentiful, spa was lovely, Turkish bath and massage were great. Ice cream was delicious . We visited over new year and the gala evening was good , the staff made a lot of effort and pulled it off without a hitch. The main reason for my 3 star is the food, there was lots of it but mainly cold or just warm if you were lucky. The main restaurant doesn’t have much ambience and if you can’t get as table in the main area you have to sit in an extension with bright white lights which we really didn’t enjoy. The a la cartes were no better either. There wasn’t much open in Kemer as it was winter and chilly to walk out in the evenings but we did eat occasionally for a change.

Anetta Włodarczyk

It was 4-days stay but unforgettable. It was in April so hotel was not full. Beautiful hotel, friendly staff, delicious food. We visited Turkish restaurant - excellent evning. We were 12 people together and thank you for the helpful staff that you manage to organise a table for us. The same in the main restaurant - big table for the group. Extra bar at the pool and in lobby with drinks (long list of drinks). Ultra All Incl on the highest level. Small beach but close to the hotel. Close to the small centre with shops. I fully recommend this place. I haven't been to such a good hotel for a long time. Tip: There is a little noisy in the evening - you are always a participant of night animations and disco :) - even if you are in your room.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Arron Davenport

Me and my wife stayed at this hotel for a week whilst visiting paphos. Tldr; Overall, I would give this hotel 3/5 stars, good hotel ONLY if you get it for a good price like we did. I wouldn't recommend it at all for young couples in their 20s and early 30s or anyone seeking anything other than sun, beach and being poolside. Rooms 2/5: the rooms are dated and not particularly well equipped. The mattresses are firm and the pillows are really poor. The air con in the room works fine, the TV is tiny, has about 8 channels that are all in greek. We got the sea view room and the view was good however depending on which sea view room you got your view could be amazing or awful. Our towels were changed daily and bed made with some light cleaning. Staff/service 3/5: once again it was just decent. The staff don't really talk to you or say much, they're not particularly friendly but not rude either. A very average service throughout. Food 4/5: the food was surprisingly good considering it was included, we got half board breakfast and dinner and both are buffet style. We were both surprised at the quality and the amount of choice. Notably the meat choices for the dinner service. I read a few reviews before coming to the hotel, that the food was poor however it is clear that those people were unrealistic considering this is a hotel on the cheaper side. Drink 2/5: I usually wouldn't write a section just for drink but this is important. They have the WORST selection of 3 beers and 0 cider options which was surprising to me. They do however get +1 star for the cocktails that although do not look great and are not made with any real care, are loaded with what I can only call "super measures" of spirits. Hotel environment. 3/5: once again it was very standard and nothing special. The pool is big with ample seating, there is a standard sized indoor pool and sauna and a TV room with a small TV. There is daily evening entertainment which is probably the worst thing about the hotel. It was either music or bingo or both, and the musicians could have been anyone they pulled off the street, furthermore you have no choice in listening to it and the windows are not soundproof. Local area 3/5: you're pretty far out from the centre of pathos but there are travel options very close to the hotel. There is a particularly good beach spot a short walk away but be advised, other than this beach there is nothing else to do locally that is not shopping or eating. There was no evidence of local crime or scamming going on and the area seemed safe and mostly clean.

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Martin Gilmore

We have stayed here twice before and have booked to return in May next year. Simply cannot fault this hotel for a relaxed adults only break. It is a lovely walk along the sea front to the harbour if you wish to dine out in the evening; if not then dining in the hotel won't disappoint either. Highly recommended.

Tracy Lawford

Lovely hotel. Amazing service.. Room had mini fridge, coffee maker, kettle, tea, coffee, iron and board, shampoo, conditioner, beach towels, bathrobes and slippers. Food was plentiful and some lol.... beach at hotel slightly rocky but not too far to sandy beach and harbour (20-30 beachfront walk).. hotel has spa, gym, indoor pool, cycle hire, 3 bowling greens, tennis court, putting course, dance room..

Danny Wilson

We stayed for 10 nights. The price seemed expensive at the time, however we'll worth it. Guaranteed sunbeds at the pool and private beach area all free of charge, we only got bed and breakfast however the breakfast was great. Rooms cleaned every day and we were provided with fresh towels and soaps daily. The hotel also had a gym and spa, indoor pool all free of charge. The hotel was beautiful inside and well maintained. The room was ample size and the air con was a life saver! Only downside is that it is far from a decent sandy beach and far from the harbour with all the restaurants, however there are a few good restaurants nearby and it's only a 40 minute walk across. Definitely would come back again.

Sheena Taylor

Expensive compared to other hotels but adult only & was fabulous. Rooms spacious, food great & alternative restaurants were excellent. Plenty of bar staff, entertainment each evening: singers, BBQ, magician etc. Plenty of sunbeds available. Lovely coastal path that you can walk to The Harbour 30 mins, lots of bars & restaurants & shops. Hotel staff lovely & friendly & was quiet during the day which is what we wanted. Would recommend

Chris North

We were happy with every aspect of the hotel , the staff were friendly, the rooms and service were good & we even got a free upgrade to a suite with it being our honeymoon! The only downside of the hotel in our opinion was the vile pensioners who would tut and talk amongst themselves as my wife passed them in a bikini! Also at the dinner table if she decided to wear a nice dress. So the only negative part of this review is the guests. The staff couldn’t do enough for us and the food was amazing. Defo recommended this place for a quiet and relaxing holiday, but if your young beware you will get stared and tutted at by the oldies!

Carl Kelsall

We visited as a couple having been guided by our travel agent that this hotel was ideal for a central location for exploring. The premises is just down the road from the local bus station, and has good links to all areas. The hotel is very clean and has good overall facilities with an indoor and outdoor pools, spa and gym. A main buffet style restaurant with a wide selection of foods, all with good flavours to suit all tastes. This was very busy at most times. There are also three separate restaurants that can be booked, if you are all inclusive you are allowed one visit per week without extra cost. We visited Tagine which was Indian Moroccan, great food and flavours. The room we were allocated was on the 9th floor, but the lifts are excellent, and our room had a lovely sea view. Always very clean and well serviced by our excellent attendant Baburam. Unlike some hotels where you are charged for water and tea/coffee, there’s was ample in the room, and water machines for filling bottles, as the water on the island from taps is described as unpottable. Entertainment in the evenings was very varied, we did enjoy one solo act who sang and played the Appalachian Lap Guitar, other than that, much of the entertainment wasn’t to our taste, and the bar was quite noisy. This a beautiful but very busy hotel, if you want a quieter and more intimate holiday it may not be for you, but the benefits of travel links, location and price for an early year getaway were good for us. All the staff were excellent, very warm and welcoming.

Elizabeth Criado-Band

First time in Malta. Brilliant stay, great staff, food, and facilities. Great weather for February too, so I also enjoyed the outdoor pool a couple times. It’s a little shallow, but otherwise pleasant. I found my room a little hot (???) but no other problems. The location is really handy. There are lots of things to do nearby, and the transportation links are very good. Big room, nice view and great value for February. I would come back.

Andy Cole

My partner and I have just returned from a short break at this wonderful hotel, and I can assure you that it won't disappoint. Spotlessly clean, delicious food, good drinks and comfortable rooms. We found the staff friendly and helpful, and worked hard to maintain the hotel's good reputation. The hotel is in a great location with views of the bay and only 5 minutes from the bus station which was very handy. All in all a very nice stay and would definitely return again in the future.

Stevie Clark

I love this hotel. Ideally placed at St. Paul’s Bay 160m from the bus station that gets you all over the island. Staff are very helpful and informative, always with a smile. The rooms are lovely and bright. The food is great, plenty to choose from in main restaurant and three other specialty restaurants to visit as part of All Inclusive. There were a few negatives, nothing major, easily fixed things like: the staff cleaning the stairs at 6am were banging the metal railings on every step so ask for a room away from stairwell. The food in the speciality restaurants was the same each time, could possibly alternate different dishes. In saying that, this was my second visit to this hotel and I would happily return again.

Elaine Bonnici

We had a wonderful stay at dB San Antonio Hotel & Spa. The room was spotless, and the bed was incredibly comfortable—truly a home away from home. The staff was very friendly and supportive to my parents, especially my mum who uses a wheelchair. We had some fantastic dining recommendations and New Year's Eve celebration will surly be a memorable one. The all inclusive concept offered a huge variety of buffet options. All dining experiences were delicious. The use of the Spa gives you a warm welcome and it is the perfect hideaway from reality to relaxation, thanks to the efficient staff service they offer. The location of the hotel is perfect for a nice walk down the promenade and close to any amenities needed. Thank you for an exceptional experience; we can’t wait to return!"

Emma Heslop

A nice hotel set off from the main road, making it less busy than those on the main promenade. The seaview rooms offer a stunning outlook and are worth the extra premium. The hotel itself could do with a re vamp, but our 2 bed apartment was spacious and well equipped. The staff were always pleasant and courteous. For the price, you really can't go wrong!

Alison Heuvelink

We were booked into wrong room on 7th floor overlooking a building visit and large crane! Upgraded ,as couldn't look at that for 6: weeks, to seaview which was nice but no sun at all on balcony so couldn't sit out there! Apartment was no ok but had a sort of shaft going down the side so no light in bedroom or bathroom even in the day. No English channels on TV only BBC world news!! Staff were wonderful, helpful and friendly. Thought perhaps it was overdoing things, and certainly not good for the environment, that linen and towels and room cleaned every 3 days!! Overall quite good but wouldn't go to Malta again as just one large building site, over populated and too many cars!!

Sarah

Lovely staff! Honestly, such a great team, they have been so helpful and kind. Room is spacious and good and beds comfy, gym is great and the view is beautiful. WARNING (not about the hotel, but worth mentioning) about the closest mini mart across the road DO NOT SHOP THERE - I bought two bottles of water, three beers, a pack of crisps, a small pack of pretzels some chocolate and some eggs, tomatoes and feta and an onion and three cartons of juice. It barely filled a backpack and she charged me €70 and didn't give me a receipt. I didn't realise til I got back to the apartment. I am very dumb. Don't be dumb like me. Daylight robbery from the mini mart across the road.

MLee

Nice hotel, self catering, good location extremely close to the sea, has a separate outdoor pool, gym, spa and an indoor pool. We visited at the end of September so it wasn't very busy. The temperature in Malta at that time of the year is perfect, still hot, all day sunshine and warm evenings. The hotel isn't luxurious but perfectly good standard. A few shops across the road and plenty of restaurants and drinking venues along the sea front. It's a close walk into the St Paul's area which is the main town. I would recommend staying at this hotel if you want peace and quiet and to be away from the busy areas.

s p

Lovely place to stay right on the beach lots of wildlife (geckos)around the views are spectacular and lots of places to eat and drink near by also Iceland 5 minutes down the road to save money 👌

Andi Rexhepi

During my recent stay, I had the pleasure of experiencing the hotel buffet, and I must say, the service truly stood out. From the moment I entered, the staff made me feel welcome and well-cared for. The attendants were attentive without being intrusive, always ready to assist with any request. Their friendly demeanor made the dining experience all the more enjoyable. It’s rare to see such attentive service at a buffet, and it was evident that the staff was dedicated to ensuring guests had a memorable meal. I would highly recommend this buffet for both its outstanding service and delicious variety of offerings.

V L

The view is amazing! The staff is very friendly! We have received an upgrade which was very nice :) But no private beach, you have to carry umbrella,towels to the beach yourself. At the pool there is not enough sun-beds for all guests, but staff try to find you a place anyway. Breakfast is ordinary. Cleaning of the rooms could be improved. The walls are pretty thin, you can hear people talking in the hallway.

Andrew Uk

We had the pleasure of staying at Sofitel, and it was an amazing experience. The hotel offers a beautiful sunset view, which made our stay even more memorable. The staff’s hospitality was beyond compare, making us feel right at home – almost like our second home. I’ve stayed at another hotel in India before, but I truly felt at peace here. A special thank you to Mr. Waqas from concierge Mr. Rohit from porter and Ms. Adina from lobby staff they were incredibly kind friendly and made our stay even more special. Thank you, Sofitel, for such a wonderful experience!

Алиса Олейник

I stayed at this hotel once with my family. We had a wonderful experience. Beautiful view. Nice food. Attentive and courteous staff. Especially I’d like to thank Linggar for taking care of me, Asad and Suresh for amazing meals and their kindness. And of course I’m grateful to Madina and Tirtha for the cleanliness and order in our rooms. All the staff of the hotel made our stay very comfortable and pleasant. I can recommend Sofitel for sure.

George Maher

It is an excellent hotel! The rooms are well-maintained, and the food is very delicious. The service from Waqas and the rohit was outstanding—they were both polite and customer-friendly. Grading was also very friendly, and I am truly thankful to him. Everyone will enjoy their stay at Sofitel Hotel!" Does this capture your experience well?

Alina De Schepper

A big thank you to [Name] at the reception for the warm welcome and excellent check-in experience! Your kindness and professionalism made us feel truly valued, and the free upgrade was a wonderful surprise. It made our stay even more special!

Paulina Wiśniewska

Beautiful hotel with high standards rooms. Staff members are amazing, friendly, always smiling and willing to help. Nice view from the window and nice outdoor swimming pool. Me and my partner had a birthday and when we arrived we had a little surprise waiting for us which was so cute, we loved it!

優希

The view is so beautiful and relaxing. Especially on hot days when the sun is shining, the cool breeze from the river is very pleasant. I was taking photos the other day and was overwhelmed by the sheer scale of the place. I'm really happy to have been able to see this view. I'm thinking of staying in the area again the next time I come. Dubai is the best.

Lavista Burgadin

This is a wonderful hotel, but let me point out it's flaws - First of all, the staff makes you review them, making them sound good, and that's it, but anyways. The room was wonderful, with a great view of the marina! Great buffet, with tasty food. 2 restaurants with a pool AND spa! It's location is GREAT, with many restaurants, close to marine and the beach + shuttle buses to The Mall of Emirates! Wonderful hotel, would recommend!

Jason Oneal

Absolutely fantastic hotel. I would and have recommended to family, friends and coworkers. The location is in the marina area. You are a 2 minute walk to the water where you can find shops, excursions and a large array of restaurants. There can be car traffic, but noise never reached room. Room was very nice. Bed extremely comfortable. Very clean, well maintained every day. All furniture and fixtures new and in great condition. Room was very quiet. Views can be fantastic. Ours had a balcony with view of the marina. Service was fantastic. Everyone was there to make your stay and day better. From the good morning and have a good day greetings as I left every day, to the welcome back every evening, you felt like coming to home. If you ever needed anything, just a quick question and you had many hands to help. I praise every member of the staff I interacted with from checkin (Soliman was so friendly, helpful and professional), housekeeping (little touches like a balloon or piece of birthday cake for wife on her day when I never told/asked anyone), doormen and security (even when not their assigned duty, they reached out and helped, always friendly and quick to greet). The whole staff works very hard and really cares about their job and the guests. Breakfast was large, varied and very high quality. I even spoke to chef who walked the floor to make sure everything was to a high standard. You have two different rooms to choose from with sections of meats, cheeses, fruits, breads, salads, eggs/omelets, cooked dishes...... it was all great. Dining area was well maintained and kept. Love this place. Only thing I will say is that during high season, you can encounter car traffic into the marina area.