Nick Haines
We spent 9 days here and we loved it. The staff are fantastic. Osama runs the restaurant perfectly and all the staff are unbelievable. They make this hotel special. So friendly and accommodating.
The rooms are old but comfortable. The food is more than enough and we enjoyed it. There are plenty of restaurants nearby if you want a change.
Town is five minutes away and the each about ten minutes away.
The cleaner was fantastic and room cleaned everyday.
I recommend this hotel a lot but please avoid the perfume shop at the hotel as they will try and take all your money. Go to the fixed price supermarket and get it cheaper.
We will miss all the restaurant staff and the amazing animation team! We really did feel like we were part of an amazing family.
Hope to see you again soon!
Jake White
The staff were incredible, Medhat was really nice making sure we constantly had dry towels by the pool, and he got me a bottle of aftershave on my birthday which was kind of him! The food selection wasn't huge, with most meals offering a similar range, but it was nice and tasty, and plenty of it to go around. The bar doesn't open until 1pm, though it says 12 online, though they do have reasonably priced drinks before this time, and are happy to open bottles if you buy your own in a shop in the town.
I would happily book this hotel again, the location was excellent, not too close to the town so quiet, but only a 3 minute walk if you fancy going out.
Dawn Pound
Fantastic service from every single staff member. Room is a bit dated but it was cheap so wasn't expecting too much. Lots of steps everywhere too but it's good exercise.
Betül Ufuk
We had hot Water problem,we had to have shower with almost cold Water. There were no elevators however staff helped us about our luggage.Breakfast and dinner were not enough.The food was not delicious and there were no meal with meat for dinner . Mustafa who is at the reception didn't know how to talk to the guests properly.
Paul James
I spent 3 weeks here and had a perfectly good time. Like most of the hotels of this calibre it's fine. It's not a 5 star western hotel, but that's not what you're paying for. The staff are always happy to help and are friendly (Especially Osama, the restaurant manager). I booked an single standard garden view room. My room was ok. It was clean and tidy with 2 single beds, a fridge, a flat screen TV (although only 1 English channels but this channel had no sound). It also has a safe in the wardrobe. The shower was ok but you couldn't really change the angle of spray. The garden view for my room was actually the 3rd floor courtyard area, so if you have your curtains open people walking past can look right inside your room. When I arrived I didn't have a TV remote, but I asked at reception and one was provided very quickly. Unfortunately the cleaning crew sometimes come to clean the room quite late (5ish) so sometimes you're in there when they are cleaning it, and they are not great at changing the toilet rolls or the shampoo and little soaps. Breakfast, lunch and dinner are served in the Restaurant by the pool. I only had Breakfast and Dinner included in my rate. This gets you the food but no drinks, except water, or coffee in the mornings. Taste and quality wise, I thought the food was pretty good.
The pool area is quite nice. Although you do get the sun bed crazies, who get up early and put their towel on a sun bed (I think that's selfish, but what can the hotel do!?) In January the sun disappears from the pool at about 4pm.
You have access to a private beach. You need to get a voucher from the security guard at the hotel. It's the Kanabesh beach which is ok but you can also use the Viva Beach & Restaurant with the voucher (see Google maps for location), which I think is nicer. Once you're on the beach you can freely walk along most of the Naama Bay beach irrespective of whose beach it is. At least until the Novotel beach where there are big white metal gates stopping you going any further.
All in all I had a good stay at Falcon Naama Star Hotel.
My Booking
