Isobel Brown
Review
Me and my friend were very disappointed with the food, All we ate our whole holiday was chips, There’s no food for children even though the hotel claims to have it. You have to pay for all drinks including water apart from at breakfast. Food definitely catered just for the Spanish.
The pool was freezing as it was in the shade and not heated at the end of October. There was also some very loud construction work happening next to the pool making it unenjoyable. There were pool inflatables at the hotel that the woman on reception said we could use but when we got to the pool the bar man said we weren’t allowed to put them in the pool.
The website claims to have a spa but when we asked we were told it’s €20 per person to use the spa- more false advertising.
The guests were mostly all over the age of 60 and a few of the men kept staring at us (we are both 16).
Karl Smith
Would 100% stay here. Ideal location for the old town, and within 20 or so minutes of the Levante and Poniente side. Room was clean, tea and coffee facilities in the room to. Food was great and staff were friendly.
Lesley Tweddle
Hotel good. Rooms good, very clean and we'll serviced. Meals good. Good position - not far from beach. Staff helpful.
Nelson Santos
Loved the rooms, location and staff. The only disappointment was the buffet (hence the 3* evaluation on the Service).
A 4* hotel , in Spain, in 2024 not having a single vegan option in the menu is disappointing to say the least given the price.
More than that, while being vegan is an option, being celiac is not and aside from gluten free bread and a madalena bought in a supermarket, there was nothing else I could feed my son despite the amount of pastry they offer. And these were only available at breakfast, at lunch and dinner there was never gluten-free pasta and all the desserts were for non-coeliacs aside from ice cream on a cup.
That would all be fine if we didn't warn, several days before our arrival in advance, about this matter, as informed in their own website, which we didn't receive any answer by the way.
If you are a meat lover, you're going to have a blast because from breakfast to dinner, that's all they seem to know what to cook.
Kim Allen Home
I am on the last evening of my stay at the Benidorm Plaza hotel, which was recently on the TV, and has been taken over by the hotel chain Climia.
I have been visiting this hotel for over 12 years, and it just gets better and better.
Such a lovely warm welcome from Marisi on reception, and excellent communication with her prior to my stay, requesting room location. Nothing is too much trouble, and Marisi and Manuel make a terrific team working together. The rooms are spacious and clean with a small fridge and effective, strong air conditioning. There is plenty of wardrobe and drawer space. The bathroom is scrupulously clean but outdated to the hotel room refurbishment, but strong powerful shower, and the towels are changed daily. Excellent wifi too! The hotel always does their best to accommodate room requests subject to availability of course. The hotel is spotlessly clean, and the cleaners are visible day and night constantly keeping it that way.
The location is perfect for the old town. So convenient for the beach, supermarket, restaurants and shops, and only a 10/15 minute walk to the new town.
The animation team work extremely hard with aqua gym, water polo and evening entertainment.
This is a very Spanish hotel, most of the guests being Spanish which is lovely to hear all the different accents. With this in mind dinner time begins later at 8pm. The food in the restaurant is fresh and replenished regularly, you are able to swap lunch for dinner if you are on half board rate and there are various theme nights to try different foods. Always salads, paella, fish and meat options in addition to lots of vegetables, bread and selection of desserts and ice creams. There is definitely something for everyone.
The pool is clean with plenty of sunbeds available. The pool bar is well stocked and reasonably priced.
I would not hesitate to recommend this hotel for a clean, quiet holiday with good food and excellent staff who go above and beyond to make your stay as enjoyable as possible.
Already looking forwards to returning again next year!
My Booking
