Veronika Zeiselová
Dear Lutania beach hotel Team,
I hope this message finds you well. We have successfully returned to Slovakia after a night return from Rhodes, which was quite exhausting, but I still have enough energy to express my heartfelt gratitude to you.
First and foremost, thank you for providing a smooth and very pleasant holiday experience. The yoga retreat hosted in your hotel exceeded all expectations, greatly thanks to your wonderful environment and excellent service.
I also want to extend my gratitude for accommodating my gluten-free diet so thoughtfully. Even before our arrival, I appreciated the communication regarding my dietary needs. Upon our late arrival, each participant was greeted with a sandwich after the long journey, and I was delighted to find a gluten-free option prepared for me. In the restaurant, the dishes were mostly well-marked with allergens, and if a label was missing, there was always an English-speaking staff member to assist me. The gluten-free bread for breakfast was always provided upon request, and after a few days of dealing with undisciplined guests who cross-contaminated the butter, your team kindly brought me a piece of uncontaminated butter along with my bread.
When I craved pasta, the receptionist took me down to the kitchen to meet the head chef. We agreed on a special gluten-free portion for me, which I waited about 25 minutes for. The chef even ensured that I had a separate sauce to avoid contamination from the regular pasta.
After last year's gluten-free issues in Turkey, this experience was a very pleasant change. Your team's efforts made my stay truly enjoyable, and I am very grateful. Special thanks goes to: Chef Christos, Eleni – manager in restaurant and Aleksandra – receptionist.
Additionally, I would like to thank your staff for their excellent recommendations for trips and public transport. When the local post office had issues, they didn't hesitate to send my postcard from the neighboring village.
I wish you a successful season and many similarly satisfied guests.
Veronika
Craig K62
Great hotel located right on the beach. We had a room with shared pool which was lovely with views out to the sea. Definitely recommend one of these, great shower in a modern bathroom.
All the staff were friendly and helpful. The buffet food was excellent, meat great quality and cooked well. Had a variety of dishes to suit all ages and requirements.
Location is between Lindus and Rhodes town, both about 45 minutes away using public transport. Ok for us, as we were going there for a relaxing holiday and the hotel definitely met all our requirements. Great value for money, booked all inclusive via Voyage Privee. Again would recommend both hotel and company.
Sam Ellen
Unfortunately we hand not such a great experience staying at Lutania. We stayed here for a week in August & we feel we were mislead by the photographs online and the holiday we thought we were getting just simply wasn’t. First of all it states that this is a 4* hotel, I would say it’s no more than a 3 at best.
I’ll start with the good. The pool area, although the pool is small, was good. Lots of space to relax & just chill. The location. It’s not too far from the local bars and restaurants which are about a 10 minute walk away. The scenery is great, being surrounded by huge mountains & looking out onto the ocean. We took a walk to the old monastery on the cliff that’s nearby and it was a great view from up there.
It’s right next to the beach so you simply just walk down some steps and you’re on it.
The bad. Where to begin.
Our room was poor. The bed was just a wooden framed bed that was so uncomfortable and sounded like it could break at any minute. The bathroom looked as though it was just plastered a few days before and was literally just a plastered floor and walls. The sink had a foul smell every now & then, mainly in the morning. It was the same for the balcony outside, when we opened the sliding door to go outside it would just smell of sewage every now & then. The furnishings were basic, it just looked like they had thrown the room together in a hurry so someone could stay in it. The vent for the air con had screws/nails which were loose/hanging off which was a concern.
The staff were okay but never really looked bothered or like they wanted to help, more like they just didn’t want to be there.
The food was edible but beyond that it was poor. The selection was the same every day, they just changed the type of meat that was in certain dishes. The drinks aren’t branded like your Coke/Fanta but what I’m guessing are the local off brand ones apart from Pepsi.
Breakfast was about the only meal we could tolerate after the first few days but it’s hard to get breakfast wrong. So we ended up going to other restaurants nearby because of this & going to the local store to buy drinks & snacks, baring in mind we paid for all inclusive it was an absolute waste so save your time & money. You have to get up early if you want a decent sun bed by the pool, otherwise it’s a pick of what’s left. You have to pay to use the ones on the beach if you’re unlucky enough not to get any by the pool so keep that in mind. Overall not the best experience at this hotel. Would definitely recommend Kolymbia but would say this hotel is one to miss unfortunately.
Aneta Mrázková
Amazing stay! Couldn't be happier about it. The hotel is clean, staff is really nice! We were very surprised when we arrived at the hotel after an overnight flight at night and received a tasty pizza. The hotel is located in beautiful place with mesmerizing views around. Pool is good, bar is good, ... But a one thing could be added: More choice of food and not having the same things every day...
Otherwise it's really nice! Thanks for unforgettable experience and vacation.
Jonas
Very recommendable hotel. We had a very nice time and enjoyed the very good localisation of the hotel - directly next to the beach. The hotel service was very good and we had a nice and clean room with a perfect view on the ocean and the hotel's pool. We visited Lutania Beach in the first two weeks of October and were very lucky with the weather. We could reach Rhodos City and Lindos by bus, the bus station is very near to the hotel. Before visiting the hotel, we read good and also negative reviews on Google, but after making our own experience we can't understand the negative reviews and can really recommend the hotel. Maybe it's depending to the room and the time of visiting. We are very happy about our hotel visit.