Kathy Tee
The rooms are pretty nice for the price we paid. They even have a refrigerator, microwave, and coffee maker. I stayed in a double bed room. The rooms are pretty spacious! There were also two of us.
The front desk service can be warmer, friendlier, and smile more to give a welcoming feeling to set the tone for the hotel. I’ve only seen 1 person working even when it’s really busy.
Their buffet is really good! They have pretty solid food for this type of hotel! The service is really good too! Everybody says good morning to you when you enter! I really liked Joseph! He would go above and beyond!
I stayed here for 5 days for a convention. This hotel has shuttle pickups and drop offs. They also have complimentary shuttle service to universal studios but you’ll need to book 24 hours in advance.
Robbie Stephenson
It's a little dumpy, and we could hear people walking by our door all night, but the location is in pretty good proximity to Universal. Not bad for the price. Also, there's no included breakfast and the hotel restaurant is overpriced. The on-site convenience store was nice to have as an alternate though.
Amy Lewis
The hotel was clean & quiet (late April). No complaints. Due to its great location (lots of great restaurants and things to do within walking distance), it's more of a place to crash than a resort to enjoy staying in.
Yolowa LMAO
Not only was this a peaceful and luxurious stay, but the hotel's pathways were also very clear. If you'd like to take a relaxing stroll to your accommodation, I highly recommend exploring the little paths by the pool, especially after dark. The view from the upper levels is really amazing to the point where I could take many lovely shots, but the only drawback I had was when a woman who worked in room service nearly opened the door on my family and I, but it was quickly straightened up. The area is secure at night, so I didn't have to worry about any crook in the night emerging from the bushes aside from the small lizards. Yes, the restaurant is costly, but the small convenience store makes up for it. Speaking of which, the man at the register is such a sweetheart; give him a raise if necessary! Anyway, with all that stated, I absolutely recommend visiting here.
Norman M. Wereley
I showed up at 6:30 pm with a prepaid reservation. The hotel would not check me in because they were having computer issues. At 10 pm I went to a different hotel. They refused to refund me for the nights I was not able to stay here. I finally got a refund for one night instead of two after three months of hassle. Do not stay here. Plus, the hotel is very tired and needs to be renovated. Right next to a very loud highway. Worst lodging experience in recent memory.