Cheap Long Stay Holidays

Piotrek

We stayed at this hotel in October and absolutely loved it! The resort is large and very well organized, with everything clean and well maintained every day – from the pools and sunbeds to the common areas. The food was excellent and varied, and the drinks were delicious. Our room was spotless, cleaned daily, and had a beautiful view from the balcony. It was our first holiday in Turkey and we couldn’t have asked for a better experience. The staff were incredibly friendly and helpful, and there were plenty of attractions, even on days with bad weather. Highly recommended – we’d love to come back!

Vlada Shevchuk

The staff are so good!! Very professional and kind. The pools are so big and warm. There is a lot of tasty food and food choices. The rooms are very big and comfy, with a very good view of sea and pools. Also there is a lot of shops on the hotel territory, with very good prices and quality. The hotel are so clean and big, and the lifts are so fast. Also the hotel is well decorated and have a lot of plants. I will definitely come here again!!!

I Eszet

The worst “5 stars” hotel we’ve ever stayed in – feels like a bad 3-star at best We travel between 4 and 6 times a year, and honestly, this is the worst “5-star” hotel we have ever seen. Many 4-star hotels are miles better. I’ll keep it short because nobody reads long reviews – here are the quick negatives: A la carte: Paper napkins, all food served cold at the same time. Turkish restaurant = fries, pasta, nuggets, some meat, and mayo & ketchup in sachets. No thanks! Not enough staff: 10 minutes in line for eggs, another 10 for coffee, another 10 for a drink. Basically, you spend your holiday queueing. Turkish guests treated better: Just look at the 5-star reviews – most are Turkish names. Sadly, non-Turkish guests are treated worse. Restaurant chaos: In 9 days we only got wine twice. Nobody asks, nobody cares. No cutlery on tables. You walk around like crazy looking for a place to sit. It feels like a school canteen, not a restaurant. Lights off at 10:00 sharp: Breakfast ends at 10:00 and they literally turn the lights off while you eat. We were still finishing with our 14-month-old baby and had to eat in the dark. Disgraceful. Food quality: The same cheap, heavily processed food every day. Fruits: Bananas cut into 4 tiny pieces. Only apples, pears, and sometimes melon. For such a huge hotel – this is embarrassing. Reception: When my wristband broke, the man almost twisted my hand off. Extremely rude and aggressive. Parking discrimination: We rented a car to visit Antalya Mall. Guards refused to let us in, saying parking was full – while Turkish families were allowed in, laughing and joking. We’ve travelled to many countries and never felt so disrespected. This hotel left a horrible aftertaste. We’ll never come back.

fatima ait lhadj

The staff at this hotel were extremely rude. They refused to serve things and would argue or complain if you asked for something simple like more ice or another drink. They sat around talking in Turkish and almost making fun of you or talking behind your back, could not speak English, and overall showed no hospitality at all. Because of the staff, I would never recommend anyone to come to this hotel. On top of that, clothes went missing from the room. I am not saying it was stolen, but it is very disappointing that clothes disappear, even if it was by mistake. The food was not very good, but it was still possible to eat. Out of several staff members, I only met two who gave me a truly nice and warm welcome. All the others had no sense of service or guest-friendliness whatsoever. Honestly, this hotel is nothing compared to White City, where I stayed two years ago. I should never have chosen this one. Overall, the staff were far too rude, the service was on a very low level, and the price is much too high for what you actually get. I would never recommend anyone to stay at this hotel.

Clayton Watkins

PLEASE READ IF FROM UK!!! Well where do I start… First of all I don’t understand how a ‘5 star hotel’ can charge you for the WiFi?! Service: We had complained about the staff talking Turkish taking the mick out of us because we was English and the manager would not listen to our complaints when the women spoke about what happened, the HOTEL MANAGER was saying “you’re just a woman” until the men in our group said something. Then the bar staff was kicking the bins, smashing glasses trying to get to our group. They then tried asking me for my information when I had nothing to do with the situation which felt was very suspicious and intimidating. Food: Absolutely awful, bland, two of the kids we were with had food poisoning from RAW chicken in the kebabs, one of the men in our group then went and complained about the raw chicken to the person serving it and was told that there was no problem with it (RAW CHICKEN)!!! All inclusive food is the same every night, and everything just is just done with minimum effort. Room: Room is okay to be honest, the beds are rock hard, everyone in our 25 person group has had bad back or poor night sleeps. Pools: There is 1 life guard, who tried having a go at the kids we were with for stupid things like jumping in the pool. I know a life guards job is to make sure people are being safe, however he is very rude and hostile, he was having a go at the 15 year old boy we was with for literally just jumping in the pool. He then got security over to try get rid of us and made everything personal. After speaking with other families they also had similar interactions with this particular lifeguard. On a positive note there was a couple of the staff that were very nice and accommodating. Huge shout out to Aldo at the beach bar!! Really nice guy and deserves to be in a better hotel!!! I don’t expect to be treated like royalty, but I also don’t expect to be made to feel like a burden, or undermined as a paying customer. (Too highlight how little they care, watch how they give an automated reply to this review like they have with every other complaint)

Jack

This is my second time staying at this hotel and I’ve loved my stays so much. The staff are amazing and so friendly. I had a maintenance issue but they rectified it within 10 minutes which is great. The food was better than I expected and the drink selection was great too. The pools are a great and the location is ideal too. Yes the rooms are a little old fashion, but, they are exactly as advertised and are a great size with a balcony to relax on too. I will definitely be going back again and cannot wait.

Colin Rosario

Don't expect 5 star however, the rooms were clean and big. No Aircon but the rooms have a fan which was very wobbly and noisy in our room. The food was palatable and plenty of it. Pools were clean. Lots of steps and a steep hill descent to the town and bars so be prepared to get your steps up. It was cheap and cheerful and I had no real complaints. Get what you pay for.

Celina “CS” Pinto

We stayed 4 nights all-inclusive and overall enjoyed our stay. The apartment was spacious with a nice balcony and terrace, though some areas (like the kitchen) were a bit run down. Food was decent but limited for vegetarians. Staff were lovely and very helpful. Downsides: no water dispenser, and you must buy a cup for drinks (you get the money back), which aren’t always well cleaned. Despite this, we still had a good time and would recommend.

Jessica Davies - Colclough

Blue Sea Callao Gardens – 2 Stars We stayed at Blue Sea Callao Gardens and unfortunately found the experience quite underwhelming. The all-inclusive package really isn’t worth it. Cocktails are not included, the juice machine wasn’t working, and only fizzy soft drinks were available as mixers. The food was consistently cold, even when freshly brought out, and the options were very limited. The salad bar consisted of just lettuce, onions, olives, cucumber, and a few sauces, with a small selection of ham, salami, cheese, one or two meats, and usually a potato dish. The restaurant was also uncomfortable in the heat, with no air conditioning and only ceiling fans that made little difference. We were told we could not sit outside with our meals, even though it was cooler outdoors than inside. In addition, there was a staff member present during meal service who frequently asked guests to move or leave certain areas, even when the restaurant was full and those areas had plenty of available seats. This made dining feel unnecessarily stressful. Rooms also had a number of issues. There was no air conditioning, and fans could only be rented for €30 per week. Towels required a €20 deposit each. Beds were very hard, and what was meant to be a double bed turned out to be two singles tied together with zip ties. The sofa bed, although slightly softer, was heavily worn and dirty. There was visible mold under the kitchen sink, and the bathroom was not well maintained – the toilet was loose and rocked underneath you, and the sink area was covered in ants. The snack bar was extremely basic, offering only bread, meat, cheese, and a few plain biscuits. Entertainment was also very limited, consisting of bingo on most nights, with the only exception being a trio of singers on Saturday evening. On the positive side, the pools were a good size and enjoyable, and the fresh fruit and vegetables provided were of good quality. Excursions offered through the hotel were worthwhile, though it’s worth checking prices online before booking, as online rates are often cheaper than those offered in person. The nearby supermarkets were also very convenient for buying your own food and drinks. Overall, self-catering is probably the best option if you stay here. While there are a few positives, the overall experience left us disappointed, and we wouldn’t choose the all-inclusive package again. Pros: Large, enjoyable pools Fresh fruit and vegetables Good excursions available Close to supermarkets for self-catering Cons: All-inclusive not worth it (cocktails not included, broken juice machine) Food consistently cold with very limited choices Restaurant uncomfortable, no AC, ceiling fans ineffective No outdoor dining allowed with meals Staff member during meal service regularly asking guests to move, adding stress Rooms hot, fans extra cost (€30/week) Towels require €20 deposit Very hard beds; “double” bed was two singles tied with zip ties Sofa bed dirty and worn Mold under the kitchen sink Toilet loose and unstable Bathroom sink area covered in ants Snack bar minimal Entertainment poor (mostly bingo, one night of singers) Excursions sometimes cheaper online than through hotel.

Valerija

We did not expect much, but we're hoping for better. When we first arrived, the area looked great. The lobby was very nice and looked quite fancy, actually. The guy at the front desk was okay could be friendlier but overall okay. Major downside is that the wait for your rooms to be ready was actually ridiculous, but we managed to convince them to give us at least one of the rooms early. The food is mediocre at best. Most of the meat was dry and was basically the same thing every day. Cocktails were good, but they demanded cash for the cup, and if you didn't have it, then sorry you're not getting anything. One barman was particularly nasty about this rule for no good reason. There was no entertainment despite advertising otherwise, and the location itself is quite remote and quiet, with all the good spots being 10-20 min away by car for 1+ hours away by bus. Also, the cleaning was non existing they make your bed every other day and mopped the floor that hadn't even been swept. One day, we didn't even receive towels after they took the old ones away. Overall, don't expect much.

Mirela Nicole Nicole

I came back from this hotel one week ago. I was there with my husband celebrating our 10th Mariage Anniversary. We really enjoyed it. The view from our room was just amazing,breathtaking on level 31. The rooms are a bit outdated,but I know they are in full process of refurbishment. We were half board and it was plenty of choice for dinner &breakfast. We didn't use pool area at all,as we fancy more the beach,which is less than 8 min walking. The rooms were cleaned daily and also the hotel itself offers all the toiletries you need. Overall we had an amazing holiday, and we can't wait for next year to come back to this hotel.

alexandra p sz

Check in slow but considering the amount of info that needs to be taken & processed... I had the good luck to be checked in by an outstanding receptionist who made it seem easy but in front of me were people clearly annoyed. Amazing sea view, close to two beaches, outstanding entertainment and kids facilities, great swimming pools. Nice room but pretty small and with a few maintenance issues. Large bathroom with bidet, separate shower & bathtub, toilet nightlight... Good housekeeping. Food very good for lunch & dinner, not impressed with the breakfast though as I had a lot better before. The breakfast coffee and juice are not up to the expected standard & the toasters .. . could be replaced! Their drinks system is weird and inconvenient too but the staff is nice and I've met some amazing professionals . Overall very happy.

Jovana Stokanović Šević

I think the impression about facilites greatly varies depending wether you were in newer or older building. Unfortunately we were located in the older part and I would not recommend this hotel. The bathroom is full of mold even clean clothes started smelling really bad after a few days. There was no way to dry bathing suits, and anything you brought inside the room that was wet woud start smelling disgusting. The beds are terribly uncomfortable, the windows are broken so you either can't open them or can't close them. We were lucky and the weather was great so we didn't need to close the windows, otherwise we would freeze. The room was clean (if you don't count the mold) and the house keeping did great. Reception staff was all over the place. Some of them were great and helpful, some of them... I am not sure how they got hired anywhere. Super rude, their English knowledge was non existant, super slow, completely unwilling to.even try to understand you... The restaurant was OK. Sometimes the food was good and sometimes it was bad. Breakfast is the worst as there is 0 variety. Other meals were OK. If you are hungry there were things to eat. Staff at the restaurants are slow and uninterested. You need to chase them to give you water. Elevators are small, slow and overcrowded. Especially in the mornings. Sometimes we would have to wait almost half an hour to go down for breakfast. I would go by foot but we had a baby and a stroller so it was impossible. Especially because the stroller can fit only in the bigger elevator and there were only 2. Overall I am giving 3 starts because there were OK parts of the hotel. We didn't have the room in the "newer" part so I don't know what is the situation there. Staff definitely needs training on how to behave with the customers and the whole thing needs some serious renovations and updating. Currently I am not interested in returning here

Martin Duffy

If you can go for the next room up from a standard room. The curtains in our room didn't shut properly so the room was light at night. For a 4 star hotel not to supply a kettle and tea and coffee making facilities in all rooms we found poor. The choice of food for meals in the restaurants was fantastic, the pool area was great, loads of sunbeds sono need to worry about getting one. Drinks and snacks can also be obtained from the pool bars. The hotel has a variety of seating areas so no worry about having a rest.

Damian 00

Everything was absolutely wonderful! Despite some of the online reviews, I personally found everything at this hotel to be truly great. The hotel was very clean, the food was delicious, and overall, it’s a fantastic place for families with children — every evening there’s entertainment for the little ones, followed by shows for adults. The staff was very friendly, understanding, and helpful whenever needed. And I have to mention the view from our room — it was simply breathtaking, we were left speechless! Honestly, everything was amazing. The hotel offers everything you might need, and if you go outside, the beach is just a 10-minute walk away — or even 7 minutes if you use Google Maps. There are plenty of shops and restaurants all around. This hotel really has it all. I also want to say a special thank you to Melissa and her Guest Experience team for helping me organize a surprise for my wife’s birthday — cake, flowers etc, everything was arranged in advance over the phone before we even arrived, and they handled it all with such care and attention to detail. Thank you again, Gran Bali Hotel, for a truly beautiful stay. We will definitely come back, because we’ve been left with such wonderful memories. Damian.

Nina L.

The hotel area itself is beautiful, but that’s the only good thing about this place. The beach looks more like a lake, and the service is absolutely terrible. Meal times are way too early — perfect for kids maybe, but not for adults on vacation. The à la carte restaurants are always fully booked, so there’s no chance to eat there at all. The animation team is extremely limited and there’s really nothing entertaining to do — definitely not what you expect from a 5-star resort. Tables during meals are never set properly, staff are often unfriendly (with a few exceptions), and the tables are rarely cleared. It’s shocking how poor the service is. The drinks are just as disappointing — whether it’s beer, wine, or cocktails, everything tastes low quality. The cocktails are especially bad, and most of the bars shown in the hotel description are actually closed. Overall, I would rate this hotel 4 stars at best. Apart from the nice location, everything else is disappointing. Definitely not worth the money or a second visit.

Klára Abdelrahman Paterová

Hotel Labranda Mares Marmaris is a large resort that feels clean and well-kept. The food can be a bit repetitive, but there is always something to choose from – the absolute highlight was the carrot-walnut cake and muffins. We stayed in a ground-floor bungalow in the first row with a stunning sea view – definitely the best choice of accommodation. Room cleaning could be improved (for the first two days there was a dead cockroach under the sink, and the minibar was only refilled the day before departure), but drinks are available everywhere, so it didn’t really bother us. At the lobby bar you can always pick up unlimited bottled water (300 ml). I missed proper espresso coffee – only Turkish coffee and machine coffee were available, though iced coffee was a nice bonus. Ice cream is served by the pool until 4 p.m. and also during lunch and dinner. From 12 p.m. to 4 p.m., snacks (a light lunch) are available at two locations. The beach itself is nice, but there is a huge issue with sunbeds – by 7 a.m. they are all reserved with towels. Reception staff were always kind and helpful, but at the lobby and beach bar, a few more smiles would have been nice. The restaurant staff tried their best, though compared to Egypt I am used to a warmer and more cheerful service. Garden maintenance could also be better – greenery around the rooms and along the path to the sea would look so much nicer with more care. The real star of the hotel is without a doubt security dog Mares – he wins every guest’s heart. 🐶 Overall, I rate the stay positively and recommend it especially for the bungalows with sea view, the spacious resort, and the pleasant atmosphere.

A Isc

Positive: Excellent location, and the resort’s surroundings outside the room are beautiful and well-maintained. The food selection, while slightly repetitive, was still enjoyable overall. Negative: Unfortunately, our experience was let down by the family room we were assigned. It had a persistent unpleasant smell, and despite informing the reception multiple times, the issue was never resolved. Returning to the room after a wonderful day out felt quite disappointing.

simon cleary

Good hotel in great location. Very clean and tidy. Lots of people working hard to make you enjoy stay. The pool is clean, tidy and a good size. People smoking at their sun loungers not pleasant must must be different laws in Turkey. The rooms are a bit dated. Our bathroom was very poor decor. I think Stevie Wonder did the sealant. Just a bit tired looking. Cleaners did what they could but it needs make over. The food is good, however more seating outside in the heat that not. Can be hard to find table at times. More cold food than hot but all in all good choices. We have had better in other countries and Turkey. The sea front has amazing views and good for snorkeling. Taxis to nearby Marmaris and Icelemar a bit steep for the distance we paid 350 TL after a haggle. You can walk but 40 odd minutes. Italian restaurant was fantastic. Didn't try the others. All in all a good place worth at least 4 star rating. However if you are fussy about rooms it could be a deal breaker. Fair warning on that one👍

Martyna Sargalska

The view is beautiful and the location is great. The reception staff is friendly and helpful. The lifeguards are attentive and ensure beach safety. Unfortunately, some people break the pool rules, but the lifeguards are vigilant. More thorough cleaning of the common areas would be helpful. The hotel needs renovations. However, the food selection is limited, as it's almost the same every day. Everything seems to have been reheated hundreds of times, so it's not very fresh. Overall, it's not the best value for money.

Jenna Rainford

Arrived home last week 29th August, the weather is perfect for this time of year. The hotel itself is gorgeous and it wasn't too busy with kids being back at school. The food was good but no better than 3☆ hotels Ive stayed at. Dino park was brilliant, excellent section for the younger ones and the big slides were so much fun. The life guards were excellent, 2 of them kicked some teenagers out for bullying my 7 year old son and some friends that he had made. The staff at reception were really helpful and polite. Now unfortunately on to the negatives. When we arrived at our room I stood on a piece of glass in the bedroom, the balcony table hadn't been wiped and the pillow cases had stains on them. The mattress was so hard and the pillows were awful. You can ask for a mattress topper from reception but it didn't make much difference, our aircon was also broke. The room comes with 2 cups and 2 glasses which in the whole week there were never changed for clean ones. I had to complain 3/4 times about stained sheets. When I complained about the glass they said they would tell the cleaner's to do a deep clean (all staff were friendly apart from the cleaners) we came back from the pool and you could tell that they had been but it hadn't been cleaned properly. The pool sides got worse as the day went on but that was down to guests not putting their litter in the bins and the life guards only cleaned up when the pools were shutting. The location of the hotel is very out of the way. The on site shop shuts at 6pm which I think is bizarre with nothing else around. If you want to go to the beach, shops or restaurants its a 5€ taxi drive away which isn't bad but more a pain that nothing was within a decent walking distance. I would say this hotel is good for a family that doesn't really want to venture out much and just wants to stay in the hotel complex. Would really recommend the submarine experience.

Natalie Giles (Natalie)

Not long got home. Food service is good plenty of choice and food available throughout the day. Pool side is very untidy and hectic. Rooms are dated, our room was untidy on arrival stained sheets and debris under bed from other residents plus flies and bugs. Got moved room which was no better after being told I need to pay to move rooms. Most of the staff were lovely reception manager was rude along with the restaurant manager (they need to be aware of autism and what comes with a child with needs) ie untidy room caused my son to have a melt down. Wearing a band for all inclusive due to sensory. Entertainment was ok, just wished there was more on of the night. Im glad to be home. Wasn't the best holiday we made the most of it were possible. WiFi was free in one small area. You can pay for your room but the quality wasnt great. I read reviews on Facebook and went with the attitude it can't be that bad.

Kathie Gallagher

Got home on Friday from this hotel,we had a great stay , reception staff were amazing and very helpful,our room was clean and was cleaned daily, fantastic views,the staff working on the food side were great the waiters and waitress couldn't do enough for u,the only downside was the drains need to be looked at drain covers were not even and were a hazard,plenty of room in the pools not. Enough loungers as people were up early putting towels on them but we managed,this is our 2 Nd time at this hotel and look forward to returning,

Tammy C

I wanted to leave a review for the absolute incredible service we received from the night receptionist, Laura. She was so friendly and helpful and made our experience so much better. She is an absolute gem for the company and I hope she is recognised for her hard work and great customer service.

Janice

Staying at paradise island at moment. Arrived on Wednesday morning. Very easy check in and very friendly. I must say we are impressed Rooms clean and comfortable. Facilities are so good. All the staff are so friendly. Food is lovely. We re going to book again next year with some other family members. Great for kids and adults.

Y B

I had an excellent stay at the Titanic Beach Spa! The swimming pool is absolutely beautiful, the entertainment was great, and the staff were very friendly and helpful. The atmosphere is warm and welcoming — you really feel good from start to finish. However, a big downside is that there’s no elevator, which makes it very difficult to get around with a stroller. Going up and down the stairs or ramps is quite a struggle, and I can’t imagine how hard it must be for people in wheelchairs. Despite this accessibility issue, I still had a wonderful experience overall and would definitely recommend this hotel for everything else! 🌴💦

Jordan

I am extremely disappointed with my stay at Titanic Beach Hurghada. This hotel fails to meet even basic expectations for a five-star resort and offers none of the service quality one would expect at this price level. The staff appear constantly irritated and unhelpful, even when approached with simple questions or polite requests. Genuine friendliness or customer care is practically nonexistent, unless you offer a generous tip. Only then do you receive proper attention or basic service, such as taking drink orders at the restaurant or by the pool. Such behavior is completely unacceptable for a hotel of this supposed standard. The food is mediocre at best, repetitive, bland, and lacking variety. The only slightly better experience is at the outdoor grill station, which shows some effort, but this minor exception does not make up for the overall poor quality. Overall, Titanic Beach Hurghada leaves a highly unprofessional and disappointing impression. Anyone who values proper service, quality, and hospitality should definitely look elsewhere.

Emy Megahed

I recently stayed at Titanic Beach Resort in Hurghada on an all-inclusive basis room 1141 and overall had a wonderful experience. The resort itself is beautiful and well-maintained, with a wide variety of pools, dining options, and activities to suit all ages. The staff are exceptionally friendly and very helpful, always smiling and willing to assist, which truly made the stay more enjoyable. That said, I do feel the resort could improve by being more considerate towards elderly guests and those with medical conditions who may struggle with the long walking distances inside the property. Adding golf carts or shuttle services for easy transportation, as well as more accessible wheelchair facilities, would make a big difference and ensure comfort for everyone. Another point worth mentioning is the bazaar inside the resort. While convenient, I found the prices there to be quite high. As an Egyptian myself, I realized I was paying much more compared to the bazaars just outside the resort, which are only a short walk away and offer better value for money. Overall, Titanic Beach Resort offers a fantastic holiday experience with great service, but with a few adjustments—especially regarding accessibility and fairer pricing at the bazaars inside—the resort could become even more welcoming for all guests.

Martin Kostov

We had such a great time at the hotel! Right from the start, the staff were super friendly and made us feel really welcome. The hotel is gorgeous with clean, spacious areas and an amazing private beach. We got an awesome surprise—a free upgrade to a suite! The suite was really roomy and comfy, plus the balcony had great views, which made our stay even better. The food was tasty and there was lots to choose from. The pool was perfect for chilling out after a day of exploring. There were plenty of fun activities and the vibe was relaxed but lively. Overall, the service was spot on and we loved every minute. Definitely planning to come back soon!

Cristian Capriceanu

Decent food, would say 6-8. But the rest is a solid 9.5. Great facilities and everything is at hand. Beach bar, pool bar, aqua park has a bar as well. But the beach bar is so well thought since the beach is so far away from the main restaurants, it has its own grill and snack sections, so if you spend time on the beach, you dont need to go back to the room, wash and change and waste like 1.5 hours, you simply take a snack and enjoy the rest of the day at the beach.

Greig Walker

We had a great stay at Caleta Dorada and even extended by a few days because we were having such a good a time. We loved our bungalow, its facilities and the space it offered. We spent most of our days by Pool C where Harry's energy and enthusiasm for his job kept us all entertained, my wife particularly liked his yoga class. Splash Bingo was a hit too! Kalabunga! Nuhaila in the kids club was fantastic with our 2 year old daughter, she took a real shine to her. We really couldn't fault the staff behind the bar, in the restaurant, reception , cleaners, security and maintenance. They were all very friendly and approachable. I think as long as you remember its a 3 star hotel you will have a great holiday here. We will certainly be back.

Emma Madocs

We have just got home yesterday from booking on a whim. Didn’t know what to expect but the first thing we did notice was service. From reception, to cleaning staff to kitchen staff everyone was polite and always met with a smile. The rooms may not be the highest end but they were pleasant and had everything we needed. The apartment in general were very pretty externally and the view from the patio in the evening was beautiful.I wouldn’t call them basic like some of the reviews on here. The food was very impressive and we found a wide variety available. With a supermarket and restaurant and Irish bar with a fabulous landlord but a 5 minute walk from the complex the location is great and just a 12-15 walk down to the beautiful beach and marina. Overall we were more than impressed with our holiday and although we don’t usually visit the same country twice we would definitely consider returned. Thank you to all the wonderful staff. You should be proud of the experience you deliver to your guests

Nathan Renwick

Just came back from 10 nights at this amazing place. Not sure where to start. 8 of us went and we had 2 apartments next door to each other which was ideal. Location is perfect with everything within a 10 minute walk. Activities at the beach are great fun. Food was superb with plenty of variety to choose from. Snack bar by the pool was ideal. Biggest take away from the holiday is the staff … they are amazing! Super friendly, always smiling and happy to help from the restaurant, the reception area, the bar, the lifeguards, every single resident we met were just brilliant! Our kids made some lovely friends and me and my partner did too! Just a great place and we will be back one day without a doubt! Thank you for a great holiday experience.

adam houghton

Perfect spot. Lovely staff especially harry. Great guy such a nice and polite member of staff. Couldn’t ask for more from him. Helpful and cheerful every time I have seen him 👍🏻 splash bingo was amazing and harry made sure everyone was involved if I could give him many reviews I would. Thanks harry for making my stay even more pleasant

Jess Matthew

Harry was amazing our whole stay. smiling all the time and always going above and beyond for the people staying at this hotel. He did entertainment some nights and was around the pool in the day and kept everyone included and happy. Lovely man. Definitely deserves recognition for his contribution to this team/ hotel. Thankyou harry x

Anamaria Dolhăscanu

We stayed 4 nights at the bungalow. From the first day we were disappointed. The reception gave us a map drawn incorrectly to our accommodation. 20 minutes to look for the accommodation. The room was dirty, broken glass shards under the furniture (a sign that it was not cleaned properly) 3 rolls of toilet paper for about 5 days. No products in the bathroom. (not even hand soap) Towels changed every 3 days, bed linen every 1 week. We did not receive cleaning after 3 days! The lady on duty said that she did not do it, although we spoke to the reception for cleaning... The accommodation leaves a lot to be desired... The pool was superficially cleaned. There are not enough sun loungers for all the bungalows (or at least 1 sun lounger per bungalow) Unfriendly staff! An exchange of sharp remarks. Just because we wanted a bath towel (there were 2 large towels and one hand towel in the room) I work in this field and I know exactly that a lot of things were not done. I paid for many services that I did not receive!

Millie

bathroom was dirty when we arrived, looks like blood dots on the bathroom, sink draws dirty. a cockroach had came in on our last night there. scrubbed the inside of the pool once in the 5 days but didn’t get all the muck out so was just left in a corner, didn’t clean the outside of the pool the whole 5 days i was there 20 minute walk to the beach then uphill to get back no hand soap provided, only had 2 towels and no bath mat the whole 5 days first 2 days the bath drain didn’t work and made a drain in the bathroom floor come out and flood the bathroom, someone came in to fix it and seemed work after that. the whole complex is huge, about 5 pools, 1 supermarket and a brit shop, bars and restaurants food in the all inclusive restaurant was okay, not much me and my family would eat but thats all preference. some staff was rude but then others really friendly and helpful, whenever we came to the bar he would automatically bring out 5 cups for us. basketball ball court, tennis court, little football pitch. little park laundry room 5 euro to wash 4 euro to dry washing liquid provided

Mandie Ryan

I booked this as a surprise for my partner for his birthday, after 3 years of not being able to get away. What an incredible disappointment. I read the reviews, and altho mixed, some were glowing, I can only assume those were fake. We booked with Love Holidays, and the first item on the room info was Aircon, a deal breaker for me, there was none and never has been. We had to pay €20 to hire a fan, plus a €20 deposit. Oh, and you onky get one key so we had to pay €5 for a second so we could go out separately if we wanted, as another couple we met said there were 2 break-ins during the week they stayed. We rejected our first room, it was just awful. Our 2nd room only slightly better, at least it didn't have tge 1970's orange pine kitchenette. Don't even think about self catering, with one small hob, a microwave and a toaster, and very limited utensils and cutlery, you can't even cook a simple meal. The fridge had 2 settings, not working (everything tasted warm and the butter was melting), or freeze, literally everything froze within a couple of hours, oh, and no working light! The room was filthy and riddled with problems, curtain rail hanging off, toilet seat broken, and just very unclean, stains everywhere, a throw over the sofa bed to hide stains, blood spots on the spare pillows, and stained white sheets, and I don't think housekeeping existed, same sheets and towels all week, never saw them once. Its a good 25 minute walk to the beach, downhill all the way, Google maps also says mainly flat, but its definitely not, its hard work coming back up, and you have to go down to the town to eat as the places around the accommodation aren't great. Litter was everywhere, fast foid pacjets, cans, crisp wrappers etc, and a million dead e-scooters just abandoned everywhere you looked. I only give 1 star as no stars isn't possible. We went to reception several times to complain about various things, Anna was amazing and extremely helpful, but the guy on checkin when we arrived was rude as, to the point of carrying on a personal conversation whilst we tried to talk to him. Others there at the same time complained about the food on all inclusive, so feel very fortunate we had booked self catering, but this should be changed to room only as the facilities are just not worthy of self catering. We stayed early July, loved the island, its beautiful, but really tainted by this truly awful experience. If we could have come home the first night, we gladly would have. Asked if we could speak to a Love Holidays rep, the guy laughed in our faces and said he'd never seen one, so good luck! Couldn't get anyone on chat, maybe it was the signal, but just kept saying nobody was available, and to be honest, they wouldn't have done anything by the sounds of it. Contacted them once we were back, after we'd both calmed down a bit, provided screenshot and photos of how truly disgusting the place is. They take up to 28 days to review and check our info, still waiting, and to be honest, I don't want a refund, i just want to stop them lying to people and false selling the dream! If you're thinking of booking...DON'T is my advice. And don't use Love Holidays, this was our first experience, and it will most definitely be our last. Stick with On The Beach!

Beckham Myatt-Turner

I have stayed here a few times. You truly get what you pay for. This is a 2 star place, people on reviews for get that. I've stayed here multiple times and I have had no problems apart from the all inclusive food is terrible so would recommend self catering. Apart from that, would recommend for a cheap place to go

Qasim

Horrible. From a nightmare. A bad nightmare. NO AIR CON in any room. 2 small fans and an apartment that looks like your sleeping in a leaking garage. Total filthy should be shut down. Kids swimming pool out of order I don't get any of it. Guys we relocated and if you book this I'm 101% sure you will leave also. I took this up with my agent asking for a refund hotel lied and said they promised the pool would be working the next day! This is a total lie as had that been the case we would have stayed in the hell hole. Hotel are compulsive liars and I will expose them for the world to see! Also hotel is in the middle of nowhere, appalling hotel should be shut down. I wouldn't let my dog sleep there!!!! Also lots of thefts!

Matt

We moved to this hotel on the second day of our vacation because the first one was a disaster and we had to change. Our first impression, as soon as we walked in, was really good. The reception staff were very friendly and helpful. The rooms were very clean, the pools were well-maintained, and the food was delicious. The cleaning staff were very nice and you could tell they cared about cleanliness. We stayed in rooms E105 and E102 and had nothing to complain about. Thank you so much for the birthday wishes and the sweets the hotel staff left in our room. It was very nice. I can honestly say this hotel should easily be a four-star hotel.

AK J

I had a wonderful stay at this hotel! The entertainment was fantastic — there was always something fun to do from morning throughout the evening. The entertainment team, including Kendra and Henrique are great! I would like to make a shoutout specially to Tiago who is definitely the best! So kind, funny and energetic. He made sure we had the best time!

Kate Radley

We had an amazing stay at Midor Hotel in Maspalomas! The vibe here is fantastic — relaxed, welcoming, and full of energy. The facilities are excellent, with everything you could want for both comfort and fun, making it the perfect place to unwind and enjoy yourself. A special shoutout to Nerea from the animations team — she truly made our holiday unforgettable. Her energy, warmth, and creativity brought so much joy to every activity. Thanks to her, every day was filled with laughter and memorable moments. She’s an absolute star and really made our experience extra special. Highly recommend this hotel if you’re looking for a fun, vibrant atmosphere with brilliant staff and great facilities. We can’t wait to come back!

maddie zacaroli

came here for a week stay and really enjoyed our time, hotel is definitely worth the price and a value for money, rooms and hotel were clean. had friendly staff and entertainment staff were great very welcoming and all of the activities were very inclusive, it's clear to see the staff at this hotel work hard, not a problem with the food lots to choose from and something for everyone, also accommodating hours with food times, especially the late arrivals open time which was on from 11pm really helped when we arrived late. great pool area sunbeds can get quite busy but we always managed to find some even when coming down later in the day, definitely an entertaining and lively atmosphere suitable for families, with activities running throughout the day and night, night entertainment area can get quite busy but definitely worth it with a great entertainment/animation team. free coach to the beach throughout the day and the beach was great and scenic especially with the dunes nearby. rooms were clean with fridge, smart tv, hairdryer, kettle and comfy beds. also an onsite shop which had snacks, drinks and cosmetics which i found to be cheap compared to other hotel shops, also an extra late checkout service which was cheap and really helpful for those leaving later in the day. overall great hotel and great value for money, staff are friendly and put in a lot of effort for you to enjoy your stay i would recommend this hotel mostly for those with families or those who like the loud atmosphere in my opinion should be upgraded to 4 star. really enjoyed our stay and hope to be back again

Daniel Ash-Webber

After a week's stay here, I can honestly say that this hotel fell short of our expectations. Pre-mixed cocktails dispensed from a machine tasted cheap and nasty, couldn't drink them. The air conditioning situation was frustrating, having to hire a portable unit at extra cost, we couldn't hire it the night of arrival as we enquired when we arrived and was apparently not possible. Beds weren't all that comfortable. The heat is intense in the room, you have to leave the sliding door open to use the air con unit which poses a bit of a security issue. As a smoker myself, the smoking area is disgusting, there is a huge vent opposite blowing out hot air making it extremely uncomfortable to sit or stand and have a cigarette. There's also a very powerful vomit/sick smell we noticed when walking past the top of the pool bar. Dinner was good, breakfast was ok and some days were a bit repetitive. Some plates didn't seem completely clean and had to go on the hunt for cuterly some evenings. I will say that the reception staff were lovely and incredibly helpful, answered all our questions about the local area, things to do, transport etc. I also had a massage at the hotel and that was excellent, the masseuse was very professional and I felt extremely relaxed. The love/hate sports bar is fantastic. Service was very good, the food was incredibale and staff are lovely. In summary, the staff are a credit to the hotel but the hotel itself needs some improvement.

Jamie Shavdia

I had a truly exceptional experience here. From the moment I arrived, I was welcomed warmly and made to feel completely at ease. The customer service was outstanding – friendly, professional, and attentive to every detail. The atmosphere was inviting, clean, and comfortable, which added to the enjoyment. Everything was handled efficiently, and the quality of the service exceeded my expectations. It’s rare to find such dedication and genuine care, but this place delivers it effortlessly. I would recommend it without hesitation to anyone looking for excellence and a positive experience. I’ll definitely be returning in the future!

Demi

Me and my partner have just got back from staying here for the past week. I’d like to start by making it clear this hotel is not a 5 star hotel. The food is below average, and very limited on choices. There was a particular member of staff in the restaurant a lady who makes it clear she doesn’t like the English I witnessed her talking about a guest to her colleague and was sticking her fingers up about this guest, which I found absolutely disgusting. There’s a young girl who works on reception who was always rude and blunt, one day she tried to charge us for the hotel mini bus to the drop off at Mythos restaurant even though the mini bus is free through the hotel at set times! Which we had to state to her which then she still continued to argue it with us until we pointed out the hotels bus times which were on a board behind her then she came across like she didn’t realise. The day we were leaving the hotel we got charged 10 euros just to get hotel mini bus down the bottom of the hill to be able to get our transport to the airport which we had paid for in our package! The hotel is in the middle of nowhere so you are limited on being able to go to a shop and get essentials etc, so the hotel does provide a small shop but the shop doesn’t open until 10am and the bar doesn’t open until 11am, and this meant we couldn’t get any drinks from bottle of water or any form of soft drink until this time not even coffee or tea which we found frustrating as it meant we had to stock up from the shop the night before. On the plus side for an all inclusive the alcoholic drinks were good and the rooms were always cleaned very good each day. There is a really lovely man whio works in the bar, he’s always smiling and very welcoming. The Mountain View’s are stunning

Ignas Danisevičius

Amazing stay at Filion Suites Resort & Spa! Everything was great – the room, the food, the atmosphere. The staff were super friendly and helpful. A special thanks to bartender Vasilij for making our evenings unforgettable with his great service and energy. Highly recommended!

Аня Лізавчук

We were very happy with our stay at this hotel! We booked all inclusive – and it was amazing: breakfasts, lunches, and dinners were varied and delicious, always fresh. The bar with drinks was available for free during the day, which was very convenient. The hotel is located in the mountains – the views are incredible and the air is fresh. There was a free shuttle to the beach, only about 7 minutes away, which was no problem at all. The staff were very friendly and helpful, the rooms were clean and comfortable, and the hotel grounds were well-maintained and green. The atmosphere is cozy, a perfect place for a relaxing holiday. We will definitely come back!

Alex Moore

We loved our stay at the filion suites. Staff are great and the most particular mention to Regina. Our holiday was made by this lovely lady who could not do enough to make sure every day was perfect and we had a great day every day and excursion we booked. I genuinely cannot see how people can say anything bad about the hotel or any of the staff here as we don't normally go anywhere more than once but we would come back to Crete and stay here again without question !!

Lorna Armstrong

Great staff, waiters and bar staff seem to work morning till night! Special shout out to Keya and Jehu, always a nice welcome and friendly chat. Jess from entertainment team really tried to get us to join in but we were there to relax, but she was good at her and job and friendly. Really enjoyed food good selection and lovely fresh salads. The beach is not a beach to rekax on, full of stones and boulders, but once past the large rocks was lovely clear waters. Pool is lovely. There are bars and restaurants around 10min walk and nice coastal walk to viewpoint. I would recommend a visit to coral bay beach nice sandy beach and beautiful clear waters.

Michelle Walsh

This hotel is advised as 4 star but sadly it is at best an average 3 star by Irish standards. The hotel is in need of a major update and is very poorly maintained in some areas. However, the pool area is fabulous with views of the Mediterranean are breathtaking. We were always able to get sunloungers and umbrellas not matter what time we visited the pool. Make use of your balcony to watch the amazing sunsets. Rooms are large but again dated. Beds and pillows especially fall short in the comfort department. Food is buffet style and is good overall. The drinks menu is limited and what is on offer is of poor quality, especially the beer and wine options.There are no international drink labels on offer at the bar either if you wanted to upgrade your drink to your usual tipple from home. This proved to be a major barrier to our travel group enjoying their evenings in the hotel. I don't drink alcohol and found the soft drink options to be fine. We had a few minor issues during our stay which were dealt with immediately. The staff are hard working and friendly. Rooms above or near the nightly entertainment will be disturbed by the noise. Overall the location is the major draw for this hotel, the pool was amazing. If you can overlook the faded grandeur of this hotel it is a good option for pool lovers and is close to the main strip and a short distance from Coral Bay beach.

Yirga Berhane

I had a lovely break from start to finish! We arrived late at night on 27/07/25, after 10 PM. Even though dinner time had finished, Loretta at reception kindly offered us dinner. She is such a lovely and welcoming person – thank you, Loretta! All the hotel staff were professional, caring, and attentive throughout our stay. Our room was cleaned daily to a high standard – thank you to the housekeeping team! Both the indoor and outdoor swimming pools were clean and well-maintained. My son and I also really enjoyed using the gym and sauna – everything was fantastic. The food was amazing – honestly some of the best I’ve had on a holiday. I felt completely relaxed and was able to make the most of all the facilities, which meant a lot given how busy my life usually is. This was truly one of my most unforgettable holidays. A very nice hotel that I would definitely love to return to!

Shaéla Hatboulom

A little feedback on my stay, a great hotel! A top welcome! Welcoming waiters! Especially Best, Jehu and Mariana, big favorites, they are great! The super friendly cleaning staff! Nothing to say! The only shame is that in the evening you can hear the music quite a bit from the hotel room... and regarding the meals, a little more variety would have been great, but it's still super good, so not too disturbing. Otherwise, having booked on Booking.com, we were told there was a shuttle from the airport to the hotel and vice versa, but on site there isn't all that... it's a shame... but otherwise GREAT

Andreas Burger

The hotel has wonderful facilities and potential; the staff seemed to do their absolute best with what has been offered to them. The stay was pleasant albeit that there are some down sides… Waiters were wonderful. The pool is continuously cleaned and the grounds are maintained but THE HOTEL IS VERY OUT OF DATE … there is alot of maintenance that needs to take place, polishing the floors, vacuuming the carpets (appalling), sliding doors don’t close nor lock; the elevators are absolutely disgusting… the entertainment was enjoyable as they really tried their best to keep the guests happy. The hotel store is extremely overpriced- All in All this Hotel needs to be Updated.

Janet

We had such a lovely week at this hotel. Check in was quick and friendly. We were given a cold drink and our luggage was taken to the room for us. We were lucky that we booked a room with our own pool, which i made good use of. The room was kept spotless by the lovel staff the fridge was always stocked with water and cold soft drinks. We only used the buffett and as a coeliac i have to say i had no worries at all. I had a meeting when i arrived and was shown round and if i wanted to have pizza/pasta they could make me some. Although i didnt as i always found plenty on offer. It wasnt busy while we were there and I had no issues at all. We also ate in the rock and roll diner. The snack place did some little.pots of creamed rice.pudding which i treated.myself to in the afternoon along with a iced coffee or vanilla milk. I did email before hand to let them know and as we arrived late at night they had left sandwhiches in the fridge for us including a gluten free one. All the staff were lovely and worked hard. We would for sure visit again .

anthony smith

Hotel was excellent, very clean in rooms and public areas, food and drinks were great quality. Fresh cocktails and premium branded drinks. Pool service and allocated sun beds was fantastic and definitely what other hotels should replicate. No early morning rush for a sunbed and your beds are allocated for your whole stay. All staff were fantastic and couldn’t do enough for you. A special mention to Vanessa at the pool/sunbed allocation service as she just went above and beyond to ensure we had a great holiday, absolutely fantastic hotel and would definitely recommend

rosie butler

This hotel is gorgeous- just not our room. Everyone we have spoke to have returned here before or been to the sister company. We had a deluxe room(standard room) and had issues with rattling air con, ants in the bathroom and sewage smell coming up when the toilet was flushed. We did have to report to reception twice. The air con was sorted but bathroom we have given up with telling them. It’s a lot of money to spend even with just the standard room to have to put up with dodgy water smell. The food is amazing for an all inclusive, selection of drinks is also brilliant. The pool set up and being allocated sun beds is genius if people book and actually use them. Half of them are taken and never sat on. You can move if you don’t enjoy where you are. You are a short taxi ride to the harbour or a 30 minute walk. The beach is gorgeous and within a stone throw. I would return again but not to this hotel. It’s set up for weddings and so be prepared for sometimes being woken up as the wedding guests return to their room after a few drinks. But for me. I thoroughly enjoyed this holiday and place. Just the room let us down abit. Update to this on the last night, after already complaining about ants. We had bugs in the bed and more ants than ever in the bedroom. After 3-4 visits to reception I met the head of housekeeping who had the bed replaced, re made and room sprayed (as we were leaving early next day) and the manager just apologised and hoped we would return. They did say they were closing in October for 3 month maintenance work so if you are due to go- hopefully it’s improved. We will no longer return to this hotel. But Paphos is delightful.

Stephen Davie

We spent a wonderful week here in June with our two young children, and it was our first time both in Cyprus and at this hotel – we’ll definitely be returning! After a long flight, the short transfer was a real bonus, and we were greeted with a warm welcome at reception. The hotel has so much to offer for families: plenty of activities for the children and fantastic pools that kept them entertained for hours. The food was excellent, with a huge variety to suit everyone. Our daughter especially loved the children’s buffet – the lower counters and plastic plates may seem like small touches, but they made the experience feel inclusive and exciting for her. What really made our stay unforgettable were the staff. Every single person we met was kind, welcoming, and went out of their way to look after us.

Steve Cuthew

Amazing all inclusive hotel, clean spacious rooms, fantastic choice of food. Lovely service from the staff. Only problem needs to sack its Sommelier. Unless of course it’s some “bean counter” that’s making them buy wine that gives the average person Acid-reflux”? Quite often find that this is a problem with all inclusive resorts!

Carole Crudgington

This is a large, clean, stylish and modern hotel, but is lacking in the personal touches customers would expect, with this star rating. The weather the second week in May was unseasonably cool, and the hotel was cold. It was often difficult to find staff for service in the bars, especially around the pool areas. It lacks atmosphere and friendliness.

Lodge Taiho

Nice hotel, but it surprised me that a five-star hotel has no complimentary water, coffee or tea??? We even have to “borrow” the water cooker! The comforting points are personnel: great staff at reception and restaurant! The buffet breakfast and dinner are at average level... not to compare with other five-star hotel we’ve stayed!

Culinary Connoisseur

One of the best experiences in Spain. Incredible service by Bernhard (10 star), he really cared to make sure we are happy I thought he was the manager from how hospitable. Hotel is not bad (building is old and they have tried to modernize it, rooms and building a 3 star but the breakfast makes up for everything. Especially when you are on a long drive ahead. Pool area is amazing almost like a Vegas style beach with lots of space and cabanas. I gave this place a 5 star review because the price of the night stay of 68 euros wouldn't even cover the price of the breakfast in most places. So the value is amazing. Would highly recommend it as a 5 day escape from everything and anything.

Edward Agius

Very long check in process Asked to sign a doc re Data Protection but the doc was all in Spanish with no English translation Checked in at 6pm and receptionist had to go and check if the room was ready. No porter Rooms are not 5 star level No tea/coffee making facilities in room. In a 5 star hotel this is a given One elevator out of order for 3 days Breakfast is good although not a large number of items. Spa very nice and organised. Outdoor pool very nice, quiet and relaxed Nice gardens

Anna Young

We stayed in this hotel 3 nights, beautiful hotel and surroundings. Rooms were very clean and up to a high standard, staff were very friendly and helpful, spoke very good English as well. Hotel is up on the hill so it was a bit of an issue going there and back to town/beach but we got used to it, car would be a good option there. It was about 10 minute walk to the beach and promenade. The pool near the hotel was very clean and big enough. Excellent place to stay.

Toby Driskell

For a three star hotel, you can’t deny that they do quite well and you get what you pay for. My visit here was for 7 days and my group and I had a great time. One of the things that I was a bit disappointed by was the food. While there was quite a range of foods and drinks, I just wasn’t impressed by the quality of some of the foods. Again, nothing terrible, I managed to eat everything and I’m not a picky eater but there were certain things that were just a bit poor quality and not very tasty. The service was great! Staff were kind and helpful whenever we needed anything and actually I felt that it was very pleasant. Same goes for the entertainment in the evening and also poolside entertainment was good too. Location of the town from the hotel was a bit of a walk, about 20 minutes one way, so not awful but after a couple of days it did get quite tedious. Overall, we had a great time, food was good enough, drinks were good and rooms were great too. If you are going as friend group, I’d probs just avoid as it was heavily family orientated which we didn’t realise when booking.

Liam Spencer

We booked a week’s holiday planning to stay at this hotel but ended up leaving after just two nights. The room itself was clean and had everything you’d expect, though it was extremely dated. The walls were paper-thin and you could hear not only other guests but also the air-conditioning units humming constantly. The food was acceptable at best; standard cheap all-inclusive fare. Some of the meats didn’t look particularly appetising, so we mostly stuck to fruit and potatoes. The staff, to their credit, were friendly and tried their best to help where they could. However, none of the above was the real reason we cut our stay short. What truly ruined the experience was the behaviour of other guests and sadly, many of them were fellow Brits. As a British person myself, I was embarrassed by what I saw. From people stumbling around blind drunk at breakfast to the shocking situation of a baby being left alone in a room while the parents went out drinking, it was nothing short of disgraceful. We did manage to save the holiday by booking our last 5 nights in cala d'or which was nothing short of beautiful and significantly better atmosphere. This isn’t just about one hotel — it’s about a culture that seems to celebrate cheap excess over decency and respect. The “Brits abroad” stereotype was on full display, and it’s disheartening to see how accurate it can be. Until this attitude changes, no amount of sunshine or all-inclusive deals can make up for the shameful behaviour that gives us all a bad name and would dread to think how much worse it probably is during the peak season aswell.

Beth Howard

This hotel is lovely and as long as you are going with the expectation that you are staying in a 3* hotel and not a 5* hotel you should have a wonderful time. Pros- Clean and spacious hotel. Housekeeping are wonderful and keep rooms/communal areas clean to a high standard. Reception staff and bar staff are always happy to help and friendly. 3 different pool areas to suit everyone NO FIGHTING FOR SUN LOUNGERS, you can find one at any point in the day as people don't leave their towels on all day and only use it for an hour. Food plentiful and fresh. Room adequate for the amount of time spent in them. Cons- Any local shop is around a 20 minute walk apart from the on site shop which is rather expensive. Food can be a little repetitive. Childrens entertainment can be a little rubbish depending on which staff is doing the mini disco which is only half an hour long at 20.30 which is a little late. Unless your child is put into kids club during the day they are not included by staff on an evening. The bunk beds are not adequate for a young child to sleep on top as there is only half a bar that stops them from falling off. (My 10 YO didn't feel overly safe up there)

Vinicius De Biasio

The hotel itself is great, with nightly entertainment and comfortable rooms. The only minor downside is that the rooms are not soundproof, so you can sometimes hear noise from neighboring rooms, though this was not a big issue for us. Unfortunately, midway through our stay, both my partner and I experienced severe food poisoning from the restaurant. We had not eaten anywhere else, so we know it came from there. It was bad enough that we were both unwell for days, unable to enjoy our holiday. We travel frequently and have never experienced food poisoning like this before, which was very disappointing and had a big impact on our trip.

Archie Copley

Stay as far away from this hotel as possible! Everything about mine and my friend’s experience here was awful, start to finish. The cleanliness and hygiene standards are extremely poor, the carpets throughout the hotel lobbies and stairs are covered in stains, both the inside and outside the tables were hardly ever clean and the reusable cups aren’t cleaned properly, they’re just sprayed and rinsed, no proper cleaning or sanitation of the rims of the cups where you drink from, and the bar staff were always annoyed whenever we asked for new cups. The staff in general had an appalling attitude towards us, reception staff were blunt and not helpful, the bar staff were always annoyed whenever you asked for anything, the beach transfer driver had no regards for safety and would constantly overfill the minivan. The only shining light of the staff was the lovely woman in the hotel shop, she was always smiling and happy and would dance and joke with me and my friends whenever we entered her shop. The manager, who told us his name was GM, was the most unprofessional and rude person we encountered. He demanded us into his office, and originally only tried getting the girls of the group in the office with him and refusing to let the boys come in with them. We refused this and all went in together, where he was extremely aggressive and nasty in tone towards us and our complaints about the quality of the hotel. He was condescending and confrontational and was trying to abuse his power over us asking questions like “do you know who is the one giving the orders here? Me.” The whole conversation he was arguing with us against our complaints and not being cooperative to resolve any of them, and using it being 3 star hotel as an excuse for all the faults rather than wanting to improve our experience. He also stereotypes us from the beginning of the conversation, assuming we came for a party holiday and to be clubbing, when all we were looking for was a relaxing poolside holiday. The pool area was also disgusting, the first day we arrived the pool was taped off for “cleaning purposes” but there was no cleaning happening, it just reopened and nothing had changed about it. The food was always freezing cold, even the hot food had no warmth at all, we tried the beans, sausage, and bacon and they were all stone cold. The bread rolls were the only thing we ate after this and even they weren’t the best. We saw countless other reviews from the last month about how the food was making people ill and after visiting the hotel, we can see exactly why it made them so ill. The hotel is also full of bugs and animals, we saw a rat scurrying around the pool bar, and found silverfish, ants, earwigs, and countless other bugs and creatures in our hotel rooms. The rooms aren’t cleaned properly, they are full of stains and black mould, and feel extremely dirty to be in. I had some sort of slime come off the door and stain my finger, as well as the lights coming out of the wall, flooding bathrooms, and the no locks on the door. Everything about this place made me and my friends feel extremely unsafe and uncomfortable. This is by far the worst hotel experience I have ever encountered and I wouldn’t wish this on anyone. Definitely not a family friendly hotel and definitely not a place to ever consider staying.