Ginelle Pietropollo
If you’re looking for a budget friendly hotel close to all that Orlando has to offer than this is it. It has a great pool and many food and snack friendly options without leaving the property. However, keep in mind there are 2 hotels on the same property - they don’t tell you this when you book. One is the beautiful building they show in pictures, the other is the roach motel - where we were placed. No elevator with a child and luggage. Cut off from society. First night checking in the room was flooded, wet carpet and smelled of mold. When notifying the desk I was told there were no rooms available and we had to stay there until the next day. We only booked 3 days. Given another room the next day the tub overflowed. Then the toilet backed up. One thing after another. Exhausting stay. Glad it wasn’t a 2 week trip.
Jimmy Ruquet
The staff was amazing. We were greeted by the security guard upon arrival. The grobt desk staff were super friendly. The room was comfortable, and the tub/shower was amazing. There is free transportation to Universal. Very safe hotel. Highly recommended.
Caleo Ruiz
This hotel was sweet! Can't get any closer to Universal. Universal aside, the location of this hotel is actually close to just about everything! Room was clean and comfortable with a nice view of the pool and Volcano Bay. Parking is a breeze and the 24 hour convenience store is very appreciated. The only complaint I have to give is that only 3 floors have ONE washer and ONE drier each. Unless you do your laundry at 7AM, good luck trying to do your laundry as those machines are always going to be used. Hotel needs a dedicated laundromat with multiple washers and driers.
Angelina Bray
The staff is wonderful. Very friendly and helpful. Clean hotel. Close to downtown. Great pool. The hotel is literally next to 5 different restaurants. Walking distance to shopping and transit right at the foot steps of the hotel.
Clean room and facilities. Beds are a little soft too my liking but I'm picky. Need need larger pillows. Big shower, mini fridge, desk with chair and free cable. Very affordable. A great hotel.
Rich M.
The woman that checked me in was cool. started cold, but warmed up. I asked if Amazon could be delivered and she said yes. She didn't mention it was $10 per package. One order from Amazon was delivered in three packages. Though I expected one package, they were all there at the same time. Charged $30. Felt like dirty pool. Getting the packages, the workers had such attitude. Saying the business center was closed, then rolling their eyes, moving the sign to the side and said can I help you. Hard to keep cool, but did. The rooms were large. It is motel like exterior facing doors, but hotel feel, A large campus with a lot of dog friendly areas. Location is great. Being informed of the cost of deliveries and not being charged for three separate packages for one delivery seemed unfair. Not being told wasn't fair either. I wouldn't have ordered anything if I knew.