mahshad baloochestani

My son and I, along with a group of dancers, attended the Latin Dance Festival held at this hotel from September 18th to 22nd. Unfortunately, our experience was very disappointing. On the first day, money was stolen from my wallet while it was inside our room. A hotel staff member had entered the room to bring a blanket during our absence, and that was the only time anyone else had access. When I reported the incident to the front desk, they told me that the security cameras could only be checked in the presence of the police, and later said that nothing could be proven. The food quality was also very poor. Several members of our group, including my son, experienced stomach issues. One of my friends found a worm on her lettuce, and another person saw several cockroaches in the restaurant. Overall, I had a very unpleasant stay and do not recommend this hotel to anyone.

Sara Safaie

I stayed at this 5-star hotel in Alanya for a Latin dance festival. Unfortunately, my experience was very disappointing. Starting from the second night, I (and about 10 other participants) suffered from severe food poisoning — nausea, vomiting, diarrhea, fever, and body aches. I spent two nights sick in bed, which completely ruined my stay. On top of that, during two nights my room was located right under the restaurant, and I couldn’t sleep because of constant noise from chairs and tables being moved around. For a 5-star hotel, I expected much higher standards of food safety and comfort. This was not the quality or care that I expected from a 5 star hotel and the guests deserve!! Highly disappointed.

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

MK

I came to this hotel on 16th August for 1 week and The rooms wasn't cleaned properly only the beds and that's it also the room was full of ants,cockroaches and also saw a lizard in the balcony. Staff are extremely rude and one of the bartenders had a go on my FOURTEEN YEAR OLD son shouting at him like he's an animal I couldn't get his name since he didn't have his name tag on. The old block was very worn out the elevators were so slow and I had to use the staff elevator so I can get down the toilet of room number 619 that I stayed in was very old and dead looking I couldn't even flush the toilet properly without the plastic cover falling off and if I was lucky enough to flush the sound of the flushing system wouldn't stop and it would keep on going non stop without me having to punch it many times for it to stop making noise also the light kept on cutting out in room 619

Tautvydas Kocius

The hotel need lots of €€€ for improvement. 1. Food is not a great quality, some of bbq meat is impossible to chew, every morning we can see vegetables served from previous day as it is dry and most of it lost it's true colour. My wife and both kids had food poisoning on the third day of stay. 2. While the hotel is not allowing any pets, it is full of cats, some of them are sick. They pee everywhere, go wherever they want. Only hotel owner is allowed to bring his own dogs. 3. Most of the staff are very helpfull and polite, however only 10% of them speaks english. 4. 60% of visitors are russians and 40% are polish. 5. Spa is great, those Thailandese girls does mirracles, although I feel sorry for them the way they are treated. 6. This is the first and last time I'm visiting this hotel.

Katerina Dimitrova

I was pleasantly surprised by the hotel and the price vs what we get was awesome. The food was nice- a lot if traditional Turkish dishes and produce, fresh fruits an vegetables. The rooms are well kept and the staff was very friendly. The managers as well, they made sure we were well looked after. Daily activities by the pool and at night. Over all a great holiday.

E S

This is NOT a 5-star hotel! This is not even a 1-star hotel! Do not be fooled by the affordable price for a "5-star" vacation in an otherwise expensive Belek region! Keep away! You have been warned! This has been the worst experience I’ve ever had! We were initially given a room on the west side of the hotel, and the smell was unbearable due to the septic tanks located right outside. As soon as we entered, we were hit with a disgusting odor of sewage and mold. The air conditioning was covered in mold and hadn’t been serviced in ages. After our first complaint, the staff promised to clean the room thoroughly, but no one ever came. Following our second complaint, and after some help from a local contact, we were moved to a room on the east side. While the smell issue was resolved, other problems persisted. The east side rooms face a neighboring hotel with a summer kitchen that starts operating around 3 a.m., causing loud noises and conversations, sometimes even arguments. The hotel restaurant is filthy and serves the same bland food every day. If you aren’t among the first to get there, you’ll likely miss out on most of the food. The sunbeds are constantly “reserved” by people who either don’t show up until the afternoon or never show up at all, and the staff does nothing to address this. I even spoke with the owner, a man named Hussein, and his “right-hand” person, who both promised to fix the issue within minutes—yet, unsurprisingly, nothing was done. Any complaints made at the reception are passed on to “guest relations,” managed by a Russian woman who, frankly, does absolutely nothing. I believe that a picture says a thousand words - so judge yourself!

Valentin

I do not recommend going to this hotel. The first bad thing was the room, as I opened the door and entered the room, a strong smell of mold hit me, and the ceiling was full of mold. The balcony wasn't cleaned on my entire stay. In the bathroom, the toilet lid was stained with yellow color, you know from what. This hotel has a big problem at the restaurant, it is small and because of this it is always formed crowded food. Stay for 20 minutes to fill a plate with meat, garnish and a salad... They also don't have what you want to drink at the bar. For example at the bar at the restaurant did not have pepsi max at all on any day out of 8, on the last day at dinner they did not have beer, and the coffee machine did not work, not even at the beach bar, so if you want to drink coffee on the beach you can't. In many other days in a row they did not have the ingredients for mojito and did not bring them so I had to drink something else. What did I pay Ultra All Inclusive for? To drink water?

Liam O

I rarely leave hotel reviews, however, after some of my belongings were stolen and experiencing some of the worst customer service, I felt inclined to do so. On check in I gave my name, the receptionist didn’t utter a word, a short time later I was handed my key card and a photocopied information sheet which was so faded I could barely read parts, I was pointed to the lift and told my room was on the 4th floor, then he walked away. Some basic information and layout of the hotel would have been helpful. The room was dated, wallpaper missing bits that had been ripped and not replaced, carpet not hoovered, I think Stevie wonder fitted the bathroom due to the uneven tiles and sloppiness of the grout everywhere. Towels and bed linen were clean, although the bed was rock hard. On arrival my fridge was stocked with 3 bottles of fizzy drinks, this was never topped up thereafter. I did order a sea view room, what I got was a view of the back end of a nicer hotel opposite with a small sea partially visible through a gap. The food is just bland and completely tasteless, the drinks are served in paper cups which become soft and awkward to hold after a few minutes. The pool and pool area was nice and well maintained. The staff at the pool bar are the most miserable people I’ve ever encountered, a smile or a courteous greeting was never to be found. I was to be collected by transfer on my final day at 3:30, as check out is 12pm, I asked for a late check out, I was told this would be €30, a bit steep but I paid. When I returned to my room at 2:15 to shower and pack, I was met with two housekeepers servicing my room, they looked perplexed that I was there. I quickly noticed most of my belongings were not there, I gathered that they had not been informed of my late check out and tried to explain this to them, despite my best hand gesturing the language barrier prevented the message getting across. After some time and with the help of Google translate they understood and my things began to reappear from the corridor back to my room. After showering I then noticed my expensive trainers, electric toothbrush and a few small toiletries were still missing, so I found the ladies and asked where my belongings were, they just continually shrugged their shoulders then ignored me and continued to work. I found another housekeeper and explained the situation, she was helpful and 20 minutes later my trainers returned. I checked out and explained what had happens to the receptionist, he told me to have a seat and he’d get the items returned to me. I sat there for 40 minutes, occasionally chasing him and being fobbed off with “soon” each time, until my transfer arrived and I left. I could have dealt with the dated appearance and bland food if the customer service was there, but all the staff were just appalling when it came to customer care. I’ve been all over the world staying in hundreds of hotels, but this place is officially the worst! Avoid like the plague!!

Galbenus Ariana-Elena

I had high hopes for my stay at Clover Magic Seagate, but unfortunately, my experience was deeply disappointing. From the moment I arrived, it was clear that this hotel did not live up to its advertised standards. Firstly, the cleanliness of the room was appalling. The floors were dirty, and there were visible stains on the bedding and furniture. The bathroom was no better, with mold in the shower and a lingering unpleasant odor. The service was equally disappointing. The staff seemed uninterested and unhelpful. Any requests I made were either ignored or met with a dismissive attitude. I felt like an inconvenience rather than a valued guest. The food was another major letdown. The buffet was poorly stocked, with limited options and lukewarm dishes that tasted bland and unappetizing. The restaurant area was often overcrowded and unclean, making me question the hygiene standards of the entire establishment. Additionally, the amenities were not as described. The pool was dirty and overcrowded, and the supposed "private beach" was a crowded, litter-strewn stretch of sand. The hotel's advertised activities and entertainment were virtually non-existent, leaving little to do during my stay. Overall, my experience at Clover Magic Seagate was far from magical. I would not recommend this hotel to anyone looking for a pleasant and enjoyable stay in Belek. Save your money and look elsewhere.

vegnomeat

My review, simple points. Great location, but… if you have kids and want to sleep prior to midnight then choose elsewhere. The entertainment continues until midnight. After midnight the local clubs continue until 04:00. The nosiest rooms until midnight are the sea view rooms, they are the quietest afterwards. Food, perfectly adequate verging on the good. Air conditioning, at best poor, at worst awful. Staff, all of them give their best and are all wonderful. Rooms, dated and the showers are all above the tiny bath. Would I stay here again? No, but if I was 18 again I would as I wouldn’t be coming back until after 04:00. For the young, great hotel, nice beer and great location.

Shauna Bradley

The entire hotel needs to be done up. The air conditioning in the rooms doesn't work at all. The halls and corridors have stains everywhere and the paint in the rooms is flaking off. The cleaners came in every day and were fantastic and made every effort to make the room nice. There is only one socket in the room so be prepared to bring a travel plug and extension lead with you for charging devices. One chair in the room which was falling apart. We had to change rooms due to noise of the strip and also there was a domestic disturbance in the room next door which required police to be called. Pool area wasn't bad but needs a revamp. The price of drinks at the bar is quite high considering you weren't being served in a glass but a reusable plastic cup which made fizzy drinks or beers go flat. Staff at welcome desk were quite helpful however some of them just looked like you were bothering them if you asked a question. The beds were comfortable. We were breakfast only but I don't eat breakfast my partner went a few times. Said the hot food was cold but pastry selections were quite good. The location is good as it was handy to everywhere. Walk out the back of the hotel on to the board walk along the beach which was good.

Joanne Sumner

Just had a week here we couldn't of asked for more. Food was fantastic staff were amazing room was great. Hotel very clean rooms cleaned daily. We couldn't fault anything at all. It was my birthday during our stay we got a bottle of champagne and glasses along with a card delivered to our room from the hotel it was a lovely surprise. Please take no notice of awful reviews. Yes it can be noisy of a night but that's not the hotels fault. In block B we only had slight noise from karaoke from bar over the road it went off at 12.30 so not a problem. We will definitely be back.

Steve Pockett

This is not a hotel with AIRCON, it DOES NOT WORK; in anyone's room. Just blows warm air. If like me you like to sleep in a cool room, you will need to hire a fan from Guest Services. And opening the balcony door will only let you hear the clubs and bars outside. Hotel should really offer fans as a free service - or better, upgrade the aircon system. If you're here for more of a party (planning on sleeping during the day kinda party) then the location here is great, and it's pretty quite during the day - enough to snooze on the balcony or room so aircon not an issue. Pools are clean and not had trouble finding beds throughout the day. Really need to be redecorated though; there was quite a few paint flaking areas. The beach is literally out the front gates, although it's stoney, so not really good for sun bathing. Although great for exploring rock pools - and the sandy beaches are only 15 minutes walk. Breakfast buffet had good variety and was good quality. Didn't have lunches or evening meals so cannot comment. Interactions with staff were pleasant and rooms were serviced daily.

Sophie S

After reading the varied reviews we were unsure of what to expect with our stay at Sol Tenerife. Prior to our holiday, I requested our room to be in Block B and they accommodated our request with no issues. The hotel is situated in the heart of Playa de Las Americas, where day and night are both lively. As long as you’re aware of this when booking your stay, then you won’t be disappointed with the noise level. We managed to have a full sleep every night but if you’re a light sleeper then bring earplugs just incase. If you’re looking for a relaxing peaceful holiday, then I’d recommend staying more towards the outskirts of Playa de Las Americas. The hotel is what you pay for; the food is reasonable, the location is central situated next to Veronica’s strip and the rooms are basic. The staff are friendly and attentive. Our rooms were attended to daily - beds made, bins emptied and towels changed. On a few occasions we did find cockroaches in our room. Our room also had a small area with two hobs but no utensils or pots/pans, and a sink with no tap, so we were slightly confused what the purpose of these were. Overall, we had an enjoyable stay as we spent most of our time out exploring the island, however the time we did spend at Sol Tenerife it was good.

Simon Lowe

This is a resort that hasn't changed since it was built in the 80s. The decor is tired and in some cases, desperate need for repair. The accessibility ramps are not exactly within the realms of modern health and safety parameters either, which makes getting a pushchair and luggage up a bit challenging. However, this resort is friendly, amazing for families as the pools are basically outside your room. The rooms get regularly cleaned and the staff are so lovely. There is always a nice breeze, which makes up for the lack of air conditioning. With a beautiful sea view and close access to the beach, I highly recommended this resort despite the desperate need for an upgrade.

Jarlath Kyne

We spent a number of years on holiday at this resort. Just drummed up certificates for darts, French bowls and quiz night. When we holidayed there my daughter was between 5 and 12. She loved the place as did we. Fabulous staff, accommodation for the price, location and so close to everything but far enough away to allow for family time. They were always so nice and helpful. Thank you for those wonderful memories.

Dimitrina Dimitrova

We had a wonderful stay! The place feels very safe, and our room was cleaned daily. The staff were all very friendly, and we really enjoyed the activities such as bingo, water aerobics, and especially the beach, which was perfect for snorkelling. There was also a great choice of swimming pools to relax in. Overall, we had a fantastic experience. The only small suggestion would be for the resort to consider improving the air conditioning during the summer months.

theresa Youngman

Perfect hotel right on the beach. Recently spent a week here with the family and we all loved it. I only have positive comments to make about the hotel, the rooms, the staff and the service. Rooms are cleaned every by the lovely cleaning staff. The reception staff are really helpful and go over and above to help you with any requests or assistance. The apartments decor is a bit tired but the rooms are spacious, clean and very comfortable with everything you need (hairdryer, iron etc). A very small point is that the rooms don’t have air conditioning however the staff gave us two very powerful fans which did the trick! My only complaint is that the onsite supermarket is WAY overpriced - extortionately so, but we didn’t need to use it as there is a Hyperdino just two minutes walk away. All in all we had a fabulous time and would definitely return 👌

Moniaa Es

Very friendly service. There are plenty of pools around the hotel. Well-equipped kitchenA big plus is that we had a pool right next to our cottage. Unfortunately, the rooms leave much to be desired. They're neglected. The furniture is old, and the cabinets are falling apart. The rooms need renovation. I also don't know why there are showers by the pools, since none of them work. I hope this gets fixed. And the lack of air conditioning is a big drawback. We had a single large fan in one room; it's a shame there wasn't a fan in the other room. One day I thought we'd suffocate; it was so hot. Air conditioning is essential in a place like this. The location is good, right on the beach, so we could stroll by the ocean in the evenings.The hotel also doesn't have any great attractions for children, I don't recommend it for children, nothing happens there. Hotel maximum 3 stars.We expected something better for the price, but overall, I consider our time on this island a complete success!

wayne Launders

Wayne and Janet from England just returned from a 5 day holiday. The hotel is in a great location to the beach, bars and shops We stayed in newly refurbished room 704 and it was excellent. It even has BBC1 BBC2 and ITV channels on TV. The all inclusive food and drinks were great. The best thing about the hotel though is the entertainment team Ernesto and Zulle. They tried to get everyone involved in the many daytime activities such as archery, rifle shooting , pool, darts,table tennis and water aerobics. They also put on great evening shows, South African singer, motown night, karaoke and flamenco dancers

Alan Davies

Location is perfect. The rooms comfortable, clean and spacious. The food was good, not great. The restaurant was busy and very noisy. My biggest concern was dirty plates and cutlery. I could feel the grime! And the entertainment was solely for children. When we asked about that, we were told it is a family hotel. But with every child come an adult, and adults like entertainment too. It was a nice holiday but we would try somewhere else next time. But having sounded quite negative about it in this review, I did really enjoy my stay there.

Gemma Bergin

We had a fantastic stay here, the staff in all areas are fantastic! The entertainment team at night are wonderful! Every night adults and children are included, nobody is left out. A great location, very clean hotel, the negative reviews on here are the people booking 3* but expecting 5* and moaning 🤣 credits to all the staff! Thankyou. Xx

Nathalia do Nascimento Aloi

Amazing hotel! The all-inclusive stay makes the whole experience even more enjoyable. The variety and quality of the meals are impressive — everything is fresh and well-prepared. The snacks available throughout the day are a real highlight: they start around 10 a.m. and go until midnight, ensuring you’ll never go hungry. The drinks are also very diverse, ranging from water to whisky, catering to all tastes. The location is another great advantage: the hotel is very close to both Alcúdia’s center and the beach, making everything easily accessible. There’s also a bus stop right next to the hotel with direct service to the airport. It’s the perfect place for anyone looking to relax, as it provides everything you could possibly need, with the beach and town center just a short walk away. I highly recommend it and will definitely return!

Carol A

I was shocked as hotel looks nothing like the pictures offered. Close to beach but you’d think you could walk out a gate and you were on the beach, it was about 3-4 min walk past shops etc. Sure the pictures must have been taken years ago because there are apartments/shops surround the pool area and they really need upgrading. I apparently had “a superior room” which was no more than a cupboard and I’ve travelled a lot on my own over the last 20 years NEVER been offered a room like this. Bed was so uncomfortable. Food was very basic and repetitive. Unsure why when there are many bars and lounges they only use the outside bar, especially when it’s raining!. Spoke with another couple and when they complained they were reminded it was 3 star. Definately will not be back

Sharon Brown

Ok it's 3 star and please remeber that. It is not the solana. It's busy. The staff can be rude. But considering how the tourist treat them im not surprised. Food is average bit samey but fresh and plentiful. The pool All inclusive food area was really good and where we got most of our lunches from. Love the eco side of the hotel. Ribbon bands and a coin system from the pool bars for the reusable cups. Perhaps now need to have water stations to stop the plastic bottles. Rooms where cleaned every day. The walls are paper thin and it does sound like people are at yr door. But they are not. Remember this is Benidorm 30seconds from the Stripe. Entertainment nightly and good wot you would expect to be fair wot I see was people having a drink befor hitting the town. Seen a lot of unfair reviews if you want better then pay the money and go 4 star.

Rich B

A clean hotel with comfortable rooms, a large clean pool area with activities throughout the day and a good selection of food in the restaurant. The staff were friendly throughout the hotel. The only negative is the long check in times. The hotel puts no extra staff on the front desk when coaches arrive and queues do not clear quickly. It took us over 40mins from being dropped off to completing check in. Overall we had a positive stay and would return.

Abby Howell

What a fab week! The hotel was super clean. The rooms were comfy, we had bedding changed daily, new towels daily. Everything was perfect. The food was lovely, lots to choose from. There was so much to do throughout the hotel daily, so many activities for adults and children. There was entertainment on every evening which was suitable for all ages. The staff at the kids club were outstanding, they were so attentive and kind. The pool was huge, it was amazing! I highly recommend this hotel and its service.

Ellie Woods

I stayed here for 3nights recently and thoroughly enjoyed my stay! The hotel is modern, clean, very large and roomy, easy check in and the rooms were perfect and came with a balcony! The main pool is amazing, it's huge with lots of seating & made to be tropical with palm trees and plants!! The pool is huge with different sections and the pool bar is fast service with plenty of drinks options! The breakfast was 8.30-10.30 worn plenty of seating and lots of breakfast options: English breakfast, pancakes, Salamis and cheese and breads and donuts! 10/10. The location is brilliant!! There is a store next door to the hotel to get drinks and snacks, also next door is an indoor market which sells bags/clothes & baguettes and cakes! A 3minute walk away you are directly on the strip where every bad is a different theme and busy, along with clubs! The beach is very close and can be seen from the balcony around a 5minute walk!! Golden sands and blue water!! I would recommend staying here! 10/10!

hani homsi

The hotel is three-star and okay, but I wouldn’t recommend visiting during peak season. It has two buildings, so check which one your room is in. With so many rooms and guests, service suffers, especially cleanliness and food quality. The beach nearby is rocky and not suitable for swimming. The pool is nice, but can feel crowded. For the price, better four- or five-star options are available.

Darrn Neil

Very bad experience in this hotel, which I definitely do not recommend. Complete lack of hygiene, animators are terrible. The only advantages are the great seaside promenade along the sea and the view from our room on the top floor. I can only say that this is the worst hotel I have ever stayed in. The most popular cocktails are disgusting. If you like cocktails, it is better to avoid this hotel.

May Deery

Had a bad start as we ordered a Seaview room only to be given a room with a tree completely blocking the view after 2 nights it got rectified.The rooms are dated and 2 single beds stuck together is terrible. The location is very good and the staff are very friendly and helpful couldn't fault them.The biggest downside is the food which for a 4 star is absolutely average I personally would give the food a 2 star rating plus also the drinks for all inclusive doesn't include all drinks such as Irish whiskey which should be included therefore I would give the drinks package a 3 star.

lynne thackray

We have had a fantastic holiday. The hotel is clean staff working all day to keep it spotless. The animation team had everyone involved. They are exceptional. We will definitely come again.

Ani J

Just returned from a wonderful holiday staying at Sol Inclusive, celebrating our big birthdays with friends and family. We had 3 lovely sea view rooms on the top floor which were cleaned daily and towels changed when required. Outdoors 3 fabulous pools with loads of sun beds everywhere, including hammocks and little tables and chairs. Location is second to none, literally across the street and shops to the left and right of the hotel. Taxis to the main strip were inexpensive and there are also bus stops a short walk away. We hired a car for 3 days which was great to explore this beautiful island. Food and drinks at the hotel is plentiful. Lots of variety and the dishes were tasty. Different types of fish daily with themed nights. There was literally everything on the table catering for all, including lovely fruit and salad. Beer, red, white and rose wine and sangria is on tap. Good variety of cocktails and all other drinks. The staff are all friendly and welcoming including Lorenzo and the rest of the entertainment team. 3 times a week we had live singers and a violinist at lunch time. I would have preferred more live music and singers in the evening as not keen on acrobats and circus. However people seemed to enjoy it. I would definitely recommend this hotel and will return. Thank you to the wonderful team at Sol for making our holiday a beautiful and memorable experience. All your hard work pays off. Keep up the great work!!!

Barbara Gibson

Definitely not 4* paid for superior room terrible dated toilet and bath chipped skirting falling off outside table and chairs cheap and dated fridge old and dated very disappointed my husbands trainers went missing lucky he had brought 2 pairs with him reported to reception they weren't concerned pool freezing. Plenty of food but always cold plates would need replaced very old staff pleasant but definitely would not recommend or return paid £1800 for 2 of use could have been better spent so disappointed

Adrian Stevenson

It's a very nice hotel, food is very nice plenty of swimming pools to choose from. The beach is a bit weird not used to a private beach . And don't run out into the sea at night as you'll break every bone in your body. The coral literally covers the whole area . You have to go out on the jetti to get a proper dip in the ocean .

Dylan Soanes

Overall, my experience here was disappointing. The pool area was stressful with constant fights over sunbeds, and drinks were often warm and flat. Many guests were rude, which made it feel more like chaos than a holiday. To make matters worse, there’s no free WiFi — something most hotels provide nowadays. The food was just about ok — very typical all-inclusive fare, nothing special. Several areas of the hotel are clearly in need of some TLC, as maintenance seems to have been overlooked. The rooms themselves are basic but clean, although the overpowering smell of drains made it very difficult to relax and gave the impression that standards of upkeep weren’t being properly maintained. Honestly, the atmosphere felt more like Benidorm in Egypt than a relaxing getaway. Egypt really is a beautiful country, full of amazing places and wonderful culture. Unfortunately, this hotel provides a poor representation of that, which is a real shame. The one real positive was the staff. They are outstanding — working tirelessly around the clock, always helpful and polite. I cannot fault them at all, and they were the only redeeming part of the stay. There are much, much better hotel options in Hurghada, and I would recommend looking elsewhere. I personally would not return to this hotel. Avoid this hotel, save your money, and look elsewhere.

Thomas Askin

Let’s start with the rooms at the hotel. The rooms are decent. They are big and roomy, but the TV is of very poor quality, the corners of the room are tacky and could do with a lick of paint. The air con makes random noises and sounds like it’s going to give up. There was always random screaming throughout the night. The service was considerably poor, with the staff’s attitude not being up to scratch with most of them being very rude. We constantly got denied service at the food buffets (may be a joke, but sometimes it wasn’t, as we genuinely got denied service) we also had a limit on how much alcohol we could have , what a joke! The food was the same pretty much every day with no variation. At the snack bar, the chef was touching raw chicken and then cooked chips and l dishing them up to guests, which I was disgusted by and immediately requested that he changes gloves before he continues serving as this could make people extremely ill. The location is genuinely terrible, but this is down to guest discretion and is your choice whether you stay this far out of Hurghada or not. Personally, we didn’t mind as the taxis are extremely cheap and we went out most nights as the entertainment was shockingly bad and disorganised. Even a 4 year old kid would not want to watch these clowns. Last and worst of all, DO NOT GO TO THE TATTOO STUDIO OR THE “TATTOO ARTIST” AT THE SPA IN THE HOTEL. Do not fall for his marketing, he will not do the tattoo professionally, a blind person could do a better job. He promised me that it would look great, but ended up free handing the stencil and completely ruining my arm. The photos below will explain the rest. The tattoo is extremely wonky and inconsistent. My arm is now ruined and I will have to pay hundreds to get this fixed. However, I did complain and hotel staff managed quite well, but I only received half of my money back.

Blake Dorrington

Had a real good time there but the alcohol was very dodgy made me and my brother very ill we had diarrhoea. We were ill for about three weeks after I wouldn’t eat the fish there there were no free Wi-Fi which most hotels are inclusive to at night time 12 o’clock that’s when it closes all inclusive you have to pay for your drinks off then bit of a rip off when you pay full inclusive my cleaner Muhammad Ali what a guy he cleaned every day brilliantly was very polite and nice. All the staff was really nice to be fair, but there’s a lot of hustling going on there especially with the fit and drinks. People go on holiday because they get a good deal. Cost more money there You come out the hotel you got people begging you straight away to get into their taxis and they do this for you, but they’re trying to rob you so don’t get in a taxi the two Mohammed guys at the café shop they were brilliant

Erjon Grori

Not what I Expected I stayed at El Karma Beach Resort & Aqua Park recently and, based on my experience, I was extremely disappointed with nearly every aspect of the stay. Front Desk & Management In my opinion, the front desk staff seemed overwhelmed and unresponsive. I personally felt that the overall management lacked professionalism, and when I raised issues, they didn’t appear to take them seriously. I also felt that the hospitality level didn’t match the high pricing, which was frustrating. While the photos online reflect the surroundings, the actual service quality during my stay didn’t live up to expectations. Rooms The room I stayed in was below standard in terms of cleanliness and maintenance. The air conditioner didn’t function properly, the safe in the room was unusable, and overall, the room felt outdated. The towels and bedsheets appeared worn, and I wasn’t confident in their cleanliness. Food Personally, I found the food quality to be poor — often cold, repetitive, and lacking in flavor. Hygiene in the dining area seemed below what I would expect, and the dining space felt overcrowded and not well-maintained during my visit. Service The overall service during my stay left a lot to be desired. It didn’t feel welcoming or guest-focused, and I felt like support was difficult to reach when needed. Unfortunately, this hotel experience was far from what I had hoped for. I wouldn’t personally choose to return or recommend it to others based on my stay.This review reflects my personal experience and opinion only.

Nikola Georgiev

We stayed at Royal Lagoons for a week (group of 13 people). The rooms were very dirty, the cleaners barely did anything even after we left them a tip for their service ( we were told that this would improve it). We went out of our way to buy sponges and cleaning liquids and clean the bathrooms ourselves. The bars closed early, wine was only offered during lunch and dinner service. All the egyptian spirits from the bars had the same taste and the bar staff had little to no idea which drink does in which glass. For the whole week I saw beer in all kinds and types of glasses, just not a pint. The restaurant staff (specifically the waiters) all looked like they disliked their jobs and it seemed like we were forcing them to work and do their jobs (even after we tipped them multiple times). The food at the restaurant was 50-50, occasionally good/occasionally bad, but not anywhere to a 5 star experience. It is an all-inclusive hotel, but during breakfast/lunch/dinner there is a guy running around the restaurant offering fresh juices which you would think are free in an all-inclusive hotel, but they are not. He will make you pay for them after you take one ( he does not mention that it is not free beforehand). We did have an amazing night at the fish restaurant where the staff and manager were very friendly and did a great job. To get to the hotel beach you need to wait in front of the reception for a shuttle which comes every 15-20 minutes. The shuttles were in awful condition and the beach area was even worse. The bar there was disgusting! No dishwasher - just leave all the used glasses in sink and hope that does the job! We only went there once for about and hour and never came back. The Shisha bar near the pool was also terrible. Very poorly made shisha and nobody from the bar staff cared enough to look after us and maybe change the charcoal or ask us if we need anything else. When the bill came we were shocked to learn that on top on what we have had to far there is a hidden tax 6 usd per person for service. When confronted, the waiter showed us tiny text at the bottom of the last page of the menu which stated that there is a service task (why would he bother saying it in the first place?). The hotel might say it is 5 stars, and the pictures of the rooms, beach and gardens might suggest the same, but this was nothing remotely close to a 5 star hotel experience. The staff are rude, they talk to themselves when you order something (making it look like they are insulting you). Would not recommend

Marina Petrovic

We stayed at this hotel for 7 days in May, when the weather was perfect for swimming and sunbathing. The hotel is family-friendly, but also perfect for couples or solo travelers. The food was fantastic and always fresh — special compliments to the main chef! The staff were extremely kind, helpful, and always smiling. Whether you’re traveling with children or without, this is an excellent hotel choice. Highly recommend!

LeoS SK

This hotel is far from being a 5-star resort – I would rate it as 3 stars, or 4 low-quality stars at most. The entire hotel is under construction, and we had to cross unsafe areas with construction materials scattered on the ground just to get to our room, which could be dangerous especially for children. Our room was big enough for three people but not very clean, with visible damage especially in the bathroom. The food was extremely repetitive – mostly two types of chicken and a few beef dishes. Shrimps were served only twice in 15 days, and you had to queue more than 5 minutes just to get 3 pieces per person. Another very uncomfortable issue: almost every staff member constantly tried to sell something, offer paid services, or even ask to change their coins for paper money. It felt like we were approached every few minutes, making it hard to relax. The pool was fine, but the bar next to it had a strong, unpleasant smell. The only really good part was the animation team, who were fun, energetic, and made the stay more enjoyable. Overall, I wouldn’t recommend this hotel unless your main goal is to enjoy the shows and activities by the animation team. Everything else needs serious improvement.

Brigitta Zsigmond

I recently stayed at Royal Lagoons Egypt and, in my opinion, this is not a true 5★ hotel. I’ve stayed at better 4★ hotels just five minutes away. The food was especially disappointing – definitely not 5★ quality. Alcohol is limited until 11pm, which makes no sense since the evening shows finish after that, meaning you have to start paying for drinks if you want to stay until the end. Snacks and ice cream were also very restricted – ice cream was available only every two days for one hour, and snacks were limited to pizza and some doughnuts. Another letdown was the service. Some bar staff seemed like they hated being there, and if you asked for something, they often did what they wanted instead of what you requested. The beach is also not within walking distance – you have to rely on buses to get there, which is inconvenient. On top of that, there are way too many people constantly trying to sell you their offers, and they really don’t like to take “no” for an answer, which makes it hard to relax. Overall, even by Egyptian standards this is not a 5★ hotel, and I would not recommend it for anyone expecting a true five-star experience.

Mohamed Ata

This hotel was a complete disappointment and the worst experience I’ve had in Hurghada. The food was terrible — repetitive, badly cooked, and sometimes not safe to eat. The rooms were dirty, with stained sheets, broken furniture, and a bad smell that made our stay very uncomfortable. The pool was filthy, cloudy, and clearly not cleaned regularly. But what made it even worse was the shocking way Egyptians are treated compared to foreign guests. Staff gave much better service to foreigners while treating Egyptians rudely and unfairly. At the restaurant, I personally saw the waiter serving foreign guests full plates, while refusing to do the same for me and my family. This kind of discrimination is unacceptable and insulting. What hurts the most is that I stayed at this hotel last year, and while it wasn’t perfect, the service back then was much better. Unfortunately, this time everything has gone downhill — food, service, cleanliness, and respect for guests. Overall, I strongly advise everyone to avoid this place. It fails in every aspect of hospitality and clearly does not respect all its guests equally.

eva strataki

Warm welcomed, the guest relations and concierge ladies were lovely, in general the whole front office team. Our room was amazing, modern and clean, every day our mini bar was refilled and the room was being cleaned spotless. The food was good but Steak was amazing. We loved the pool but the beach was wow! Sandy and clean! Felt nice having lifeguards to watch on us. We had a great stay!

M

We had an amazing stay! The hotel offers a fantastic variety of both alcoholic and non-alcoholic beverages. The Wine Bar features an excellent selection of carefully curated local and international wines, emphasizing top quality and great service. At the pool and beach bars, we enjoyed refreshing cocktails while relaxing by the water — the perfect combination of taste, atmosphere, and attentive staff. Every evening there was live music, creating a wonderful and vibrant ambiance. Thank you to the entire team for making our holidays truly unforgettable!

Karin Baraka

Mitsis Rinela exceeded all my expectations! The serene and beautifully designed surroundings instantly put me at ease, making it the perfect escape. The staff here is absolutely wonderful—always smiling and ready to make your stay as enjoyable as possible. Our room was a dream—spacious, bright, and immaculately clean. The main restaurant has something for everyone, with a fantastic variety of options to suit all tastes. We also had the chance to dine at the Taverna, which was a delightful authentic Greek experience. On our last day, we tried the Italian restaurant, and it was the perfect way to cap off our holiday—delicious food and a lovely ambiance. I’ll definitely be back for another stay!

Κάριν Μπαράκα

One of the best hotels in Crete! The environment and design make you feel so relaxed and safe. Staff is amazing and always there smiling and ready to assist. Rooms are clean, luminous and spacious. The Main Restaurant has various options that may cater all kind of preferences and needs. From the a la carte restaurants, I tried the Taverna, which was a lovely greek dining experience and on my last day, I ate at the Italian, which honestly, was the best closure for my stay! Definitely coming back!

Chloé

My fiancé and I stayed here for 1 week at the start of October. Mitsis Rinela is a beautiful hotel. The rooms are beautiful, modern and kept immaculately clean. The rest of the hotel is also beautiful, reflecting the same standard of upkeep. The Reception and main restaurant is a little dated in decor in comparison, but again, immaculately clean. The sun loungers are luxurious and comfortable, with plenty availability, and the views of the sea are beuatiful. We found the swimming pool to be a little cold, but I suspect this was just that we were late in the season. The food at this hotel is delicious, especially the Italian and Steak restaurants. Location wise there are a few small bars, restaurants and shops to visit within walking distance, but most other things require a bus or taxi. There is a bus stop right outside the hotel which takes you directly to Heraklion. All the staff are extremely friendly and caring, but a special thank you to Katerina, head of house keeping, who went above and beyond. I had an accident on our first day which required x rays in hospital (absolutely no fault of the hotel). Katerina was at my side whilst waiting for medical care, and was waiting for me when I returned from hospital. She continued to check on me daily and we are so grateful for her care. The hotel staff also could not do enough to look after us, calling my mobile every day to check I was okay and moving my room so that I didn't have to walk as far. We would definitely recommend this hotel and will be looking to return in the future.

ohad talmi

We had a truly remarkable stay at Bella Beach Hotel. From the moment we arrived, the staff made us feel at home with their warm hospitality and genuine care. Everyone went above and beyond to make sure our vacation was perfect. A special mention must go to the head chef, whose dedication and professionalism were outstanding. He personally took care of our Jewish dietary needs, preparing delicious meals with great attention to detail and kindness. The food throughout our stay was exceptional — fresh, varied, and full of authentic flavor. It’s rare to find such personalized service, and it made all the difference. The hotel itself may be a little bit older, but it is beautifully maintained, clean, and very comfortable. The atmosphere is relaxed and welcoming, and the facilities — especially the spa — are excellent. We enjoyed wonderful treatments and felt completely rejuvenated. Overall, Bella Beach Hotel exceeded our expectations. The combination of excellent service, outstanding food, and thoughtful attention to every detail made this one of our best vacations. Highly recommended!

Assaf Botzer

We had a great time at this place. Wonderful food, beautiful hospitality, and great vibes everywhere. We spent nice evenings at the bar, enjoying the free cocktails and live music, and during the days we enjoyed the beach, the swimming pool, and all the activities the resort offers and there are lots of them. I also have great appreciation for the lifeguards because when my mother was a little bit stressed in the water three lifeguards were at our side in a heartbeat. One on a jet ski and two others came swimming. I highly recommend this resort for anyone: young couples (there were many at the place), young families, and larger families. Thank you Antonia, Chef Petrus, Yulia, and all the lovely team of the Bella beach hotel.

Brygida Nawrocka

The hotel boasts an exceptional location, directly on the beach and surrounded by prestigious 5-star resorts along the coast. The facilities are impressive, and the level of service is truly outstanding—well deserving of a 5-star rating. The dining experience is excellent, offering a wide variety of fresh and plentiful options that cater to every taste. Our family always found something satisfying, no matter the time of day. The rooms, while clean and well-maintained, do feel somewhat outdated in terms of furniture. That said, housekeeping ensures a very high standard: towels and bed linens are changed daily, and fresh water is always provided in the room, which is a thoughtful touch worthy of praise. Traveling with a 14-year-old, we were particularly pleased with the range of sports activities available, which kept him entertained throughout our stay. Even as a selective eater, he thoroughly enjoyed the food selection. Overall, our experience was excellent, and we would highly recommend this hotel for its location, service, and family-friendly atmosphere

Luba Gornstein

The staff is very nice and service oriented, especially David aperson of support, and the staff in the dining room. The food is good as well. Thd are some pointz for improvement in rooms, the bathroon needs renovation. But in general we enjoyed our vacation

Adela Mitterer

We loved our stay here, it's going to be a place we will come back. Exceptional food and service, very clean and enjoyable. Perfect location, not too far from airport, directly on the beach. We enjoyed also the activities the team had prepared (both kids and adults). The rooms were clean and staying in a family room with 2 bedrooms was perfect for us. The bathroom could use a small upgrade, but besides this, everything was super!

David j

The room, wow! Stayed at SBH chain hotels 3 times now as we love them, but this hotel room was definitely the best standard and cleanliness we’ve experienced. Very modern, clean and fresh. The sun beds have to be paid for, which is fine, but….. the hotel staff do not stop people coming down. We paid for the beds, for the day and were told very clearly no under 18s, and they have to be paid for. Not one staff member checked through the day and there were loads of people in and out etc. They can’t be blamed as it isn’t signposted or hotel guests made aware that the area is private. But the staff did not keep a check on this, and was pointless to pay for it. The food, standard all inclusive I guess. The quality of the food was not the best. Having stayed at other chains, the quality in this one was far below the standard SBH has set at other hotels The dining room was always busy, to be expected when the hotel is so big and so busy, but never struggled to find a table in there. The all inclusive was fine, the only thing we struggled with was that the snack bar had one staff member at the bar and it was so busy, that they should have opened up the pool bar or put another staff member on, as it was quite chaotic down there a lot of the time All in all, there were good and bad points like all hotels and all inclusive resorts, it was a great distance away from the beach and shopping so always had something to keep occupied.

Anna S.

The only good things, which I can say about this hotel is good localization, nice views especially from infinity pool and modern room. Apart from that terrible food which tasted really bad and looked unappealing. The staff did their so called very basic job but it lacked attention to details and warmth, which should be a standard in 4 stars hotel, but not in this case. We had a room with seaview and needed to change it 3 times, wasting holiday time to get what we paid for. The common places were very dirty and disgusting, after 48 hours I called the reception asking if they could do something with dead cockroaches on corridor (I am praying to do not bring unwanted guest/s home). Our ask to change bedsheets was ignored even though I left a tip and card written in english and spanish). What is surpsing me is that almost all staff do not speak english what shall be an aboslute minimum skill to work in every hotel (not mentioning the one which pretends to have 4 stars). Also during last day someone took our hats which we bought in Morro Jable - they disappeared together with bunch of dirty plates and glasses, which were left on a table for hours and I kept eye on our stuff while playing billard. It was matter of minutes, so strange coincidence. The reception told us it not their job to help us while just simple action like checking who is on a day shift cleaning the common area could be helpful. In my opinion nothing was done and it is a shame. I definitelly do not recommend this hotel especilaly in comparison to Barcello Occidential Jandia Playa. The price does not differ much but you will feel huuuuge difference.

Amber Corbett

I booked this with my 12 year old son. After reading some of the reviews I was really nervous. However. It's really not that bad. It's a really good 3 star. I mean, high grade 3 star. I've been to 5 star resorts and it's not on par with them but it's a really comfortable, open spacious hotel. Where is misses are things like cracks in the door frame and the carpets need replacing in the halls. But the rooms are open and spacious with air con, our view wasn't great but had beautiful sunshine in the morning. The food was interesting. Not glamours, lots of salad choices, meat changes daily, lots of vegetables. The deserts were mainly the same each day. Now... the drinks.. seriously watered down. You can knock back 4 / 5 cocktails and still be sober. The pools are freezing. Not heated. Takes ages to acclimatise but once your in they're fine. Although I'm a very cold person so I had to get out after 20 minutes even if I swam continually. The views are beautiful of the beach, the service was good. The restaurant/ buffet area was clean tidy and continuously cleaned. Chefs cooked infront of you. Soda on tap, same with wine and beer. 2 hour transfer from airport. Beach is stunning. Very windy though and can be choppy. All in all a lovely well rounded hotel. Don't be afraid.

Jaz Lopez

Avoid at all costs!! This was by far the worst travel experience I’ve ever had. The hotel was absolutely disgusting – filthy rooms, inedible food, and not even bottled water available. The staff were rude, unhelpful, and made no effort to resolve any issues. The conditions were completely unsafe and unacceptable. The public toilets around the hotel you simply could not use them absolutely disgusting! There is cups, plates of food left around as soon as you open your room door just laying there for days sometimes, bug and ant infested rooms! Booking through Love Holidays made the situation even worse. They showed no care or responsibility, and after everything, only offered a measly £80 refund. This is an insult considering the health risks, distress, and appalling standards we were subjected to. Do yourself a favour – avoid this hotel and think twice before booking through Love Holidays. They do not care about their customers’ wellbeing or safety.

Marie L-H

Think this place is great, its very big, ideally located just a short walk from main centre so bit quieter and local shops slightly cheaper. Nearly all rooms are sea view and it's just literally over the road from the Golden Beach so couldn't be nearer. Nice to see so many manned life guard stations along the beach too. It has 3 sets of pools, one is an infinity pool but this tends to be the busiest and bit louder than the others. Food good, buffet style with plenty of choice for all pallets. Drinks ok - local cheaper alcohol on all inclusive (pretty standard) but more premium brands if paying. Glasses on the small side so may have to make more trips to the bar. Plenty of soft drinks, tea/coffee available through the day. Happy with the room, good size, tea/coffee making facilities (have to provide your own) and small fridge. Effective air con and comfy beds. Plenty of storage space for clothes. Good size sun trap balcony. Evening entertainment very good with variety of quality acts from guitar duet to acrobats, jugglers, karoke, ECT... Hotel had experienced some staffing issues so had a couple of days when room wasn't cleaned but didn't mind as understand they would need to prioritize. Reception had spares items when needed. Knocked off 1 Star for this because the bar also had long ques at times but again I believe due to some staffing issues. Those who were here, work very hard. Went to the tapas meal which is included but has to be booked separately. Didn't like this as much as lots of things we're not labeled so didn't know what it was but that may be because we were used to the buffet which is good? Saw quite a lot of mixed reviews for this hotel but our party of 4 think it's good for the above reasons.

Steve Jess

Everything brilliant. I was here in January during building works and had a great time then. Now works are completed, even better. Staff, amazing, food amazing.Entertainment every night. Had a couple of things in room needed a bit of maintenance. Reported at reception and went back to room and engineers at the door. Wow. For all the moaners, you will it hard to pick. Perfect place for a break and I will be back again. Diving school on site. Many thanks to all the very hard working staff for making this place Brilliant 👌👌👌

Edvin Gudkov

Many people write 5/5 but it's really not. I would rate it 3/5. The location is good, the staff is sometimes friendly, sometimes not, the food is not great, the sausages are like paper. The alcohol is very weak and diluted with water. The animation is weak, the same music is played every day and everything is the same, after a week you get bored. At least the hotel is clean. It's not bad here but it's not good hotel. I think you can find better hotels for the same price.

Osama Ammar

My stay at this hotel was truly exceptional. • The rooms are clean, spacious, and well-equipped for maximum comfort. • The staff is extremely friendly, professional, and attentive to every detail. • Facilities are top-notch, including the pool, restaurant. • The location is perfect, close to all key attractions and services. • Food is delicious, varied, and caters to all tastes. I highly recommend this hotel for anyone looking for comfort and a memorable stay. One of the best choices for relaxation and enjoyment—I look forward to coming back soon! 🌟🌟🌟🌟🌟

Katrina Vartanijana

I really enjoyed my stay at this hotel! The staff here are truly wonderful — very attentive and caring people. Unfortunately, I got food poisoning from something I ate outside the hotel, and during that difficult time, the hotel staff showed real professionalism and compassion. They kept calling to check on me, asked how I was feeling, and offered help, bringing anything I needed directly to my room. Thanks to their support, I felt much better and more comfortable. A big thank you to the whole team for their kindness and attentiveness!

mohammed

The hotel is nice, and has okay food. The entertainment is awful, the animation team hardly spoke to me and when they did it was very blunt questions like “darts” and then they would walk away. Did not feel welcoming at all, the evening shows need atmosphere they are very boring to watch. It is a beautiful hotel but could have so much more potential.

Pmo Gurung

View, view and more views! Wow! Sea front view was key and ideal. Great service! We got the corner room very tidy and quiet! Lovely holiday and thank you. Taxi to town is €7 so its cheap. Going down is easy and up taxi is best. Amazing

Eleanor Golds

Just got back from the most incredible week at the Altamar Hotel in Gran Canaria, and I honestly can’t recommend it enough! ☀️🌴 It was our first time staying there, and from the moment we arrived, everything exceeded our expectations. The hotel is spotless, the views are absolutely stunning, and every single member of staff went above and beyond to make us feel welcome. We love going away as a family, and finding somewhere that ticks all the boxes isn’t always easy but Altamar completely nailed it. Whether it was relaxing by the pool, enjoying the entertainment, or just soaking up the views from our balcony, every moment felt perfect. The food and service in the restaurant were amazing too!such a good variety and so well looked after. It’s in a brilliant location, surrounded by lots of lovely things to do and the beaches aren’t far either, which was a big bonus! It’s safe to say this definitely won’t be our last visit!!! We’ve already decided this will be our go to hotel every year for our family holidays. If you’re thinking of visiting Gran Canaria, I genuinely couldn’t recommend Altamar enough. Already counting down the days until we’re back! ✈️🏖️🌅❤️ #AltamarHotel #GranCanaria #FamilyHoliday #AlreadyPlanningTheNextOne #MemoriesMade #HolidayBliss

M Knight

Just had one week here, all inclusive. The hotel is beautiful and clean, the views amazing over the bay. All the hotels in this area are on steep hills so even though there are lifts you will find yourself walking up steep stairs.The staff were very welcoming and friendly. Our rooms were lovely and spacious. The meals were all Hot and Cold buffet style meals. We found there was plenty to choose from and it was excellent. There were 2 pools and plenty of sunbeds. There was a well stocked shop in the Reception, massage chairs and a Hairdresser and Beauty Salon. You could book the trips in the hotel foyer, taxis were available outside the door. There was entertainment each evening, however it was a reasonably quiet hotel and this suited me very well.

Dean Martin

Great hotel! Food was really good, evening entertainment was pretty decent. Only down side was the Lift. The rest fo the hotel is really good. The gym has some radio equipment but lacks any kind of resistance training equipment. All rooms are sea view and have self catering facilities no real need to be all inclusive. Only 4 inclusive cocktails.

Anna

We had the very top rooms and the views were very nice, we enjoyed it a lot. The room was simple yet comfortable and clean. The only problem we had was with the shower, where the water was either too hot or too cold (thus the 4 stars), we didn’t inform the reception though because we were staying for a short period of time.

Anton Sova

These apartments are a great place to stay — amazing view, excellent service, and clean, comfortable rooms. Everything is well-maintained and the staff is helpful and friendly. The only downside is that without a car, it’s not very convenient. Walking to and from the beach or town can be long and tiring, especially in the heat. Still, the quality and comfort make it worth the stay. If you have a car, it’s a perfect choice for a relaxing holiday.

Rhonda French Peña

Great spot, very luxurious but far away from everything, you must rent a car in order to appreciate the Island.

Vessy Boneva

For its price, this is the place place to be! Very good rooms, amazing view to the sunset, warm pool, delicious restaurant and breakfast. Nice staff and perfect location, 2 min from the most beautiful beach in Gran Canaria. Definitely recommend!!!!!!!

Clare Maclennan

Rooms are large, with nice kitchen area, plenty of storage space. Bed was comfortable, good big TV, and the shower was very good. The balcony cones furnished with a table, 4 chairs and 2 sunbeds. The pool area was nice wirh enough beds to go around and had great views over Amadores beach. Downsides, the apartments don't get any sun that I could see, there are some north facing ones looking out over the road, these in particular get zero sun, and if you are unlucky enough (like me) may end up in a ground floor one. The entrance is directly via the terrace doors which just left me feeling insecure, and we had no vista. In fairness the lady at reception did what she could to move us. Area wise, there's a few bars a short 5-10 minute walk away, but a fair hike down to the beach, not for the fainthearted. A car is a must, there is street parking right outside. A better situated apartment and I think this would be a comfortable option.

Marko Chamber

Everything about this establishment is ok, nice views on ocean and friendly stuff. But, there is also a ladies of the night arguing with their clients about the money, and offering not so nice vocals during the karaoke marathons alongside with constant arguing and yelling.. True local experience, thanks!

Ross Anderson

Overall quite a good Hotel. Swimming pools were lush clear blue. Food and drink available. Food bit basic so lived of spaghetti colognes most of week. Grab your a la carte Italian meal which was excellent. Mostly skipped breakfast. Adapted for disabled but sometimes long way round the easiest. 20 euro to old town each way a must. New town not much in it to say youre abroad. If disabled get family room as showers good for 2 people. Our travelling companions said there room had a coffin for a shower

Nathan Scott

I don’t usually leave negative reviews, but I feel people need to know what to expect with Hotel Sunshine Rhodes. Greece itself was amazing, but the hotel experience was very disappointing and in no way worthy of the 4 stars it advertises. The buffet food was one of the biggest let-downs. It was repetitive, bland, and very difficult to put together a decent meal. Lunch and dinner were practically identical, and bizarrely, breakfast included things like sweetcorn and onion rings. Nothing had much flavour, and overall the dining experience felt like a chore rather than something to enjoy. The rooms were dated and poorly maintained. The hairdryer was next to useless, and housekeeping seemed inconsistent at best. The beds were extremely uncomfortable, as if they hadn’t been replaced in years, with only three old, lumpy pillows between us. Sleep was poor, and the air conditioning left us feeling unwell after using it through the night. The lift is another issue — it’s honestly the size of a small cleaners’ cupboard, making it a nightmare to get between floors, especially if you have luggage. The drinks menu was equally disappointing. Only a handful of cocktails were available, all tasting watered down and very similar to each other. Compared to other all-inclusive hotels we’ve stayed in, the variety and quality was severely lacking. To be fair, the staff were friendly and helpful when booking taxis and arranging little things, but unfortunately, this didn’t make up for the rest. The final straw was checkout day. We had a 9pm flight and were assured we could use the hotel’s facilities to shower before leaving. What we found was one filthy cubicle in an unclean toilet, with no hot water, no soap, and no basic hygiene. This was completely unacceptable and left a terrible final impression. Overall, I’m honestly fascinated that this hotel is still advertised as a 4-star property. With so many far better options in Rhodes, I would strongly recommend avoiding this hotel. Greece is beautiful and worth visiting, but if someone asked me strictly about my hotel experience, this is what I would have to say.

Louise

This is most definitely the worst hotel I ever stayed in the food was dreadful The drink selection was also awful no cold water through the day and the main bar opened at 10 so We had to queue for at least 10 minutes to get some ice !!! In the 10 days we stayed there we had one breakfast and a dinner there the rest of the time we dined out !! The first room we were putting in was so dated it had sick all up the wall holes in the bedding and the toilet didn’t work It was absolutely disgusting then got moved to another room which was a very standard but slightly more modern room The only one good thing about this hotel is the cleaners in the room were amazing !!! The pool and the beach was absolutely disgusting in the 10 days of us being there we see the pool being cleaned maybe twice !!! The surrounding area within hotel again was not really nice The only bonus that we as a family thanked our lucky stars was the outside of the hotel bars, restaurants and shops if that wasn’t there I believe we would’ve flown home It was that bad… happy to share just some of the pictures that I took

Vanda Munday

Decor worn but acceptable. Need to use double sheets on the beds as they only use singles and it's a pain. Rooms and outside are kept very clean though. Staff great, all friendly. Pools are great. Food passable, always hot,so that's a bonus.. A great week was had. Expensive to go into Rhodes town though, 18 Euros each way.

Fine ART

This hotel is fantastic! I cannot recommend it highly enough. I find it puzzling that some people leave odd comments; it’s a large complex that offers great value for money and definitely deserves its 4-star rating. The staff are truly amazing, and the food is excellent, with a wide variety of options and high quality.

Christine Flower

Great hotel, but one for families. We had hoped that going in early October would ensure that we had a nice, peaceful holiday. Not at the Princess Andriana, it was full of noisy young kids. Meals in the buffet restaurant felt like feeding time at the zoo, the food was pretty average also. Fortunately the a la carte restaurants were better, and the staff on the whole were smiley and helpful.

naama molek

Its a great all inclusive hotel for families, the rooms are spacious, the resort is beautiful and you can enjoy snacks throughout the whole day. The water park is very nice and the beach is just five minutes away. That being said, the service is not a 5 stars hotel service, the receptionists weren’t very helpful or nice, our rooms were far from the hotel’s reception and main area, but theres only one golf cart that could sometimes take us uphill to our rooms, not so comfortable with little kids and elderly people. The concierge was always very nice and helpful. The food at the buffet is ok, I recommend making a reservation for the restaurants. The indoor pool is great but is suitable for adults only so don’t count on it for the kids in the colder months. Overall we had a great family vacation and I do recommend this place.

Milica Cvetkovic

⭐️⭐️⭐️⭐️⭐️ Our stay at this hotel was simply unforgettable – the best vacation we’ve ever had! From the very first moment, we felt warmly welcomed. The staff is incredibly friendly, attentive, and always ready to help. Especially Ms. Rita, who was so kind, caring, and helpful – we are extremely grateful to her. The hotel itself is beautiful, the rooms are very comfortable and well-maintained, and the food was absolutely amazing – so fresh, delicious, and diverse! Every moment here was pure joy. We wholeheartedly recommend this hotel and are sure that anyone who stays here will have an unforgettable experience. Best regards Family Cvetkovic

Petr Kucek

Absolutely amazing family holiday! ⭐⭐⭐⭐⭐ We stayed at Princess Andriana Resort & Spa in July 2025 and honestly – it was just perfect. I was there with my family and we had a super clean and spacious family room with the most beautiful sea view you could ask for. The hotel facilities are top-notch – everything is well maintained and looks stunning. The food? Delicious! We especially loved the Greek dishes and the local wine – absolutely spot on! 🍷😉 There’s a great mix of activities if you want to stay busy, but also plenty of space to just chill and enjoy the calm. Access to the sea is super easy, and the beach was clean and not overcrowded – just how we like it. We really enjoyed our stay and would 100% recommend this place to anyone looking for a relaxing and high-quality vacation. Big thumbs up from us! 👍 — Petr

Hadas Cohen

We traveled with 3 young children. The good: Beach is near, pleasant, not too crowded, has nearby bar and restaurant, toilet, water sport. Water park is amazing, the kids absolutely loved it! Family room were spacious and tidy. The ok-ish: Food. Not bad, but could be better! We managed to book couple of restaurants after talking with the guys face2face instead of using online reservation. Liked the beverages and ice cream very much. Must improve: Kids club was affectively not working at all. No activities, no toys nor games. Very disappointing as we were in another hotel last year were the kids enjoyed the kids club almost all day long. The ladies working there said "there's not enough children for starting an activity" - every child that got into the club saw nothing interesting going on so he left. They didn't greeted a single kid with a smile. It seemed they really don't want to be there. Overall great location, comfy rooms and amazing sea view. Will return again only if kids club will actually work because it's really important for us.

Mich Spencer

The hotel service is satisfactory. The food, drinks, and evening entertainment were fantastic. The reception staff was very friendly and helpful. I traveled with my friends and we had the time of our lives. We participated in all the water aerobics classes which were a lot of fun.However, we have to send a big hug and our affection to the entertainer Luna. We spent our week with her. Very kind girl who's fantastic in everything she does. I've never seen a woman hold the audience in her hands like she does. The other animators are also very good. I would also like to mention that the hotel is in a great location and offers a bus service to downtown Albufeira. I highly recommend this hotel.

nicola williams

Stayed July 2025 . Spotlessly clean around the hotel. Toilet facilities need looking at, not very hygienic. Water went off one day for quite a few hours so no shower or toilets. Staff were not overly bothered. Bathrooms were old and dated. No ventilation, toilet was not screwed into the floor and leaked and moved when sat on. For the money we paid was expecting a lot more. The area it's self was beautiful, lots to do and see. Will definitely go again..just not in this hotel.

Jane Woodhead

Chose this place because the pictures in a brochure made it look so inviting and was so disappointed when I arrived.No air conditioning in reception made check in very uncomfortable and our room wasn't ready.Staff did direct us to the bar where we sat and had a short wait until it was ready.The room was not worth the wait,decor and facilities were dated and poor standard and are balcony door only stayed shut with the chain on.The rest of the holiday wasn't any better ,if you didn't get up early in the morning you couldn't get a sun lounger and the queues to get a drink were sometimes eighteen deep Occasionally a bar staff member would smile at you but that was a rarity. Food in the pool bar was basic and Lukewarm and was always being pawed at my young children, not what I want on my holiday.The food in the main restaurant was much better .Entertainment staff were bubbly and tried there best to keep all age groups busy.Lots of different levels to this place,lifts, steps and slippy floors not for anyone with mobility issues.There is a shop on sight which is a great bonus if you don’t want to venture out,although the hotel does have a courtesy bus that goes into the old town and back each day for free.The best bit about this holiday was the sun,I wouldn't recommend.

charlotte jones

hotel it’s self is tolerable, old fashioned and dated but does the job if your going for all inclusive, food is great drinks are not- scam you on the last day if you are planning to have a whole day there and fly back late don’t bother as when you check out at 11am they cut off your wrist band so loose a whole day of your all inclusive that you paid for! Over all would not recommend

Gonzalo Diaz

My experience with my dad at the hotel was excellent; the meals were one better than the last, but the all-inclusive alcohol was pretty bad, except for the beer. The entertainment deserves all the applause, coordinated by Selena—the karaoke and shows were the best part of the hotel, and the pool activities also added to my rating. Without a doubt, that girl is the life of the party at that hotel.

Anna Voloshyna

We stayed at the hotel as a family from September 26 to October 1, 2025. The weather was wonderful during this time. The hotel staff are very helpful in every way, especially the guest relations manager, Christina. We received a complimentary room upgrade to a Family Comfort Garden View, for which I am very grateful. The hotel grounds are very green and well-maintained, and the beach has perfect soft sand, which is very comfortable for families with children. The food is varied, delicious, and offers a wide selection. The rooms are in good condition, although some of the furniture could use renovation. Room cleaning is also of good quality. The only, but very unpleasant, incident that happened to us at the hotel was a case of personal insult based on nationality from the doctor, Pandis Christos, whose medical office is located on the hotel grounds. The doctor told me, as a Ukrainian, that he likes russia and that putin will pay my bill. He did not apologize for his words. For this reason, I do not recommend visiting the medical office at the hotel due to the unprofessional behavior of Pandis Christos.

Petra Longauerová

Stay: September 8–15, 2025 ☀️🏝️🌸🇬🇷 🧿This resort exceeded my expectations with its beautiful environment, excellent food, and welcoming staff. From the very beginning we felt comfortable and well taken care of. 🧿The room was spacious, quiet, and had a large terrace. The amenities met all expectations — very comfortable beds, air conditioning, a small fridge (perfect for keeping water cool for the beach), a safe, and fresh towels provided daily. 🧿The resort feels like a small village, with a main restaurant, a restaurant near the beach, several pools with bars, and a large, well-stocked shop. The all-inclusive service was excellent: a wide variety of buffets, different types of meat each day (pork, beef, duck, fish), and plenty of vegetarian options. I especially enjoyed the dolmades (served both hot and cold), the delicious moussaka, the local olives, and the feta cheese. The main restaurant was always spotless, and the staff were friendly, smiling, and very attentive. 🧿The pools were well maintained, the beach sandy, and the adults-only zone was a big plus — the loungers with mattresses were extremely comfortable. We spent a lot of time at the pool bar, where the bartenders were not only hard-working but also very funny and made the stay even more enjoyable 🩵 🧿 The location of the resort is excellent — close to a market, tavernas, and the Korission Lagoon. A trip to Kerkyra Town is definitely worth it. Overall, a wonderful holiday experience — highly recommended, 10/10 ⭐⭐⭐⭐⭐

Wilma McMillan

I will start with the positive. The Spa was wonderful and Lisa was an excellent therapist. She was so experienced and made me feel very relaxed. The staff in the restaurant were very pleasant and helpful. However the resort is in need of renovation. The rooms were very basic and need freshened up badly. There are plenty of aqua and beach activities but they were all done in French, so I couldn’t participate because couldn’t understand what they were saying. Anywhere else has always spoken in English. The bar near the pool and beach was supposed to be open to midnight but it never stopped then nor did very loud music until 1-1.30am in the morning. I complained about this on several occasions and was told it would be sorted, but it never was. On one occasion when I phoned reception (which I was told to do) they actually hung up on me. There was a horrendous smell in the toilets at the main restaurant and other places around the resort. The food was good the first week, however the second week the choices were poor and there was only one choice of vegetable for dinner each evening. For the cost of this holiday it was definitely not up to standard and I wouldn’t recommend it to anyone. Worst holiday ever

Elisha Holland

Stayed 29th sep -7th October The resort itself is lovely. 3 pools to choose from all with plently of sunbeds for people. The adults only is fantastic as well if you just want peace. The room was okay. For me its just a bed to sleep and enjoy my day. The cleaning service dont come till late breakfast/after. Which is a little pain as you want to eat and then get ready to go out to the pool as you arent allowed to wear beach/pool clothes to eat. Unfortunately does have a small sewage smell not massively bad but noticeable at first. They have lots of activities during the day to get involved in if you want to. They have a spa on site and that was fantastic. Mariana was the lady who completed my massage and she was fantastic. My back felt amazing after it. Also done the professional photos and that was fantastic as well. I cant comment on the drinks bar soft drinks as i dont drink. The gyros restaurant was absolutely amazing, the food and the staff were welcoming. The italian restaurant was okay. The salad and pizza was amazing but the main and pudding was unimpressive Unfortunately. Otherwise i did really enjoy my time some bits were meh but other then that i would come again as it had everything i needed for a relaxing hoilday

Hazel Reid

SPA REVIEW:Freddie was my therapist today at the spa at the resort and oh my I cant speak highly enough. I walked into the spa and was greeted by Sophia. She was so kind and knowledgeable about the services products and tailoring services to your needs and wants. I was scheduled in last minute at the end of our stay which was great as they are very busy. I arrived 5 minutes before to fill in my medical form and was introduced to Freddie. The man with the magic hands. He greeted me with a warm smile before showing me to the most cozy relaxing room. Instant comfort. He helped me on the bed and made sure I was comfortable the whole way through which at 6 months pregnant is essential. I had a hydra facial today and it was honestly the most relaxing experience ive ever had to the point I fell asleep. Freddie was so kind about that and gently woke me at the end of my treatment and helped me up. My skin feels amazing !!! The spa is beautiful. The staff are wonderful within the spa. This is not included in the all inclusive package but well worth the money!

Amy Warren

Rooms are beautiful with towels played out in patterns which always makes my day to see. Staff greet you in a friendly manner each time they see you. Rooms are cleaned regularly and pool facilities are gorgeous, right on the seafront. It’s in a quiet location so you have three restaurants on your doorstep, a few cafes and take away places, but a 5-10 minute walk to the busier spots on the island. I highly recommend booking a boat trip or tour around the island as there is so much to see.

Duncan

Stayed in self catering apartment. Clean, spacious, great view (7th floor sea view). Reception helpful regarding local buses but instal and usel the tallinja app - we let a bus go that we should have been on because reception didn't mention it and had to wait 45 mins for the next. Parts of the complex looking tired, lifts in particular. Nice shady garden for guests only with tables and chairs.

Lee Moldovan

I've stayed to ODYCY Hotel previews to Malta Marathon. I've been asking 2 months before the event if they have a Gym and the answer was positive. When I get there, they send me to AX Sunny Coast Resort to use that Gym, saying being part of AX ODYCY Hotel. The gym, a square room with 2 treadmills, very tight space, Gym machine near each other, strong smell and no open windows. The treadmills had a notice advertise note that can be used for only 30min. As a professional athlete we need sessions of 1h. I've been doing my morning workout and I've been assaulted by others Gym users violently why do I used the treadmill for more then 30min?! I finished my workout last, the Spa Manager came in to talk to me and again asked me how do I dare to use the treadmill more then 30min?! That escalated very quickly I made an report to AX ODYCY Hotel Manager and nothing has been made to ameliorate the situation. Like nothing happens, no interest in solving the issue. Bad, very bad Management for a 4 Star 🌟 Hotel

sophie ess

Rooms are dated - a refurbishment is long overdue and this is the lasting impression. Very noisy air con but otherwise worked fine. The pool and sunbed area is nice and not too busy but the chemicals used in the pool were a bit overwhelming. Access to swim in the sea was great.

Joe

Room is good but not luxurious, only downside. Staff are so helpful, great service. The facilities are also great: a squash court €10 for an hour, a private pool open until 7, a gym open until 9 and a private sauna at €10pp with a variety of beauty treatments and spa therapy also available.

Aleksander Klimenko

Its one of the best hotels in Cyprus, maybe its a bit outdated and its getting close to renovation, but the atmosphere, amount of activities, location, all around vibe is 10/10. Every worker from the hotel was nice, helpful and smiling. My wife had a birthday and they organise it perfectly. When it comes to food - incredible. The best hotel food I have tried so far. Big recommendation from me!

Chris

We had an excellent stay from start to finish. The hotel offers plenty of space and a great mix of activities to keep everyone entertained. The entertainment team were fantastic with both kids and adults, and the food was superb, we couldn’t fault it at all. The only small downside is that the beach can be a little rough for young children, but aside from that, everything was spot on. We’d certainly be very happy to return.

Ron Lederer

I stayed at Coral Beach Hotel & Resort in Cyprus and had an overall good experience. The staff are friendly and really try to help and accommodate guests' needs, which makes a positive difference. The rooms are large and comfortable, but not as well maintained as expected. In general, parts of the hotel look a bit old and unmaintained, which takes away from the otherwise beautiful setting. The private beach is a clear highlight, clean and peaceful with easy access. The view from the hotel is amazing and adds a lot to the experience. Breakfast was very good with a wide selection of fresh food. Dinner was fine, not amazing but still enjoyable. I'm not fully convinced about the value for money, but the overall experience was good, especially thanks to the staff and the beachfront location.

Peter Corley

Stayed a week in mid- September for a friend's wedding & holiday. It's impressive, has a well run reception/lobby (which is huge) and does everything well, as you would expect from a hotel of this rating. Breakfast was good, the rooms are spacious and well serviced. There are plenty of facilities, including a good sized swimming pool (there's a smaller indoor one too), a gym and good access to its own private beach. Good overall and we enjoyed our stay.

אורן שטרן

This was one of the best hotels we've ever stayed in! We enjoyed an incredible five-day vacation and loved every moment. The beach is directly accessible from the hotel, and the friendly staff kept us entertained with fun poolside sports activities. The hotel itself is beautiful—surrounded by greenery, with stunning panoramic sea views from every angle of the lobby. The atmosphere is relaxing, the staff are warm and professional, and the food is exceptional. The on-site restaurants are just as impressive. We chose the all-inclusive option, and it was absolutely worth it. Overall, it was a perfect, dreamlike getaway. We’ll definitely be coming back.

L Y

Had a fantastic week at Akti Beach club. We stayed in the adult only area. Our room was really nice and cleaned daily. The mini bar was a welcome surprise. All the staff were friendly and very helpful. The food was really nice with something for everyone. We used the main restraunt once as they had a much bigger selection of different dishes but it was very busy so we kept to the restraunt in the adult area. There was different entertainment each night. The bar was a nice area to sit and relax. The cocktails were pre mixed in a plastic bottle. They were nice, if the staff shook the bottle properly, if the didn't, it was undrinkable. The beach is awful, dirty, full of rubbish and there's rocks everywhere. There's a free shuttle bus from reception to Kardemena which is 10 mins away. Its a lovely town with a gorgeous beach, plenty of bars and souvenir shops. We had a late return flight, kept our room until 6 pm for €50. You can use the All inclusive until you leave the hotel which is great if your flight is late. Loved everything about Akti beach club.

Sammyjo Colledge

The hotel its self is a massive place. The rooms are clean and tidy. There area in which the hotel is located is quite a trek away from the nearest town. The hotel does supply a free bus service for this. The food is good but quite repetitive. The moring breakfast rush can be quite a show. The lady maken the omelettes is really slow and sometimes having to wait upto 15-20 just for your turn. We stayed in the adult only area with a shared pool these rooms are a good size but the pool area is shaded so not alot of sun in that area. The drinks well there's plenty of choice available the only issue is the cocktails are from bottles and sometime undrinkable. On checking in your given free pool towels and a safe key which is a plus. The only issue that we had was when it rained the front area of our hotel room had flooded and we couldn't leave and we had to place a towel up against the door to stop the rain from coming in. I would definitely say its a 4* not a 5.

Sean Barraclough

Everything you could want here. Firstly the staff are amazing from the cleaners to the managers everyone is so helpful and will try to cater to all your needs. The rooms are nice and are cleaned everyday with new bedding/ towels. The food choice is great every day something different you will never go hungry and will always find something you like to eat. Plenty of beds and different pools dependent on if you want to chill or have fun. A few minutes walk to your own beach area with plenty of beds. Snack bars and drink machines close by at all times to refill at your own leisure.

martin hill

15 years me and our family have been coming to this place and it only gets better, we honestly could recommend this hotel again and again. We're already looking to book again next year. The food, drinks bar staff are excellent the hotel manager George is a true gentleman and I forgot to mention the gardeners who have done an amazing job with the plants , palm trees and the whole gardens throughout a large complex a big well done I say to them. Trust me when I say this place is perfect for all families and couples and if you see a bad review from someone it's totally nonsense. Thank you again akti for making our holiday memorable 💖

Sezai Yılmaz

Overall, the hotel met our expectations. The food exceeded what we anticipated, and it was easy to find something to eat or drink at any time of day. The accommodation was comfortable and functional. The rooms with direct pool access were especially convenient. There were enjoyable areas for children, and they made good use of their time. Most of the staff were attentive and helpful. Overall, we were satisfied and consider it a solid option worth evaluating.

Natalie Mirzoeff

Thank you for a wonderful stay! It really is an all inclusive hotel. From the 24/7 food and great mini bar that kept refilling. Staff where amazing! Very friendly and helpful, always wanted to help with a huge smile. The only down side are the rooms which are a little dated. We'll definitely come again 💓

Mara Sartorio

The room was very nice with a balcony. The staff was friendly and helpful. The food at the beach was good. Drinks at the beach and pool bar were always fast and good. On the day we arrived there was hair and pieces of glass on the floor. There was no shower gel. We left a note for the cleaning lady and asked at the reception. We received it 2 days later. The luggage room is always open and unsupervised, so be careful.

Keith

We are halfway through 10 nights at the Ramira. I will make this review very simple. Good points, the staff are exceptional. A big shout out to Militaldis and all the staff. Militaldis you are hilarious and make everyone happy. The rest of the staff are all happy, from the cleaners to the management. The food is tasty and there is a good selection of drinks. Booking the A la carte restaurants is easy. The entertainment has been good. The hotel is easy to negotiate, every area is within a minute walk. The rooms are a bit dated, but are spacious, clean and the beds are comfortable. Nice sea view from our sea view room. The fridge is restocked and the cleaners are excellent. Nice pool areas. Free safety deposit box, good wi fi. I will state again the staff are wonderful and the hotel has a lovely vibe. Bad points - none. Keith & Kim

car serwis Krakow

⭐⭐⭐⭐☆ The service is truly outstanding – friendly, smiling, and very helpful staff create a great atmosphere throughout the stay. It may not fully meet the 5-star standard, but the food is decent and the hotel is clean. A big downside is the lack of heated pools, which is noticeable on cooler days. Overall, it was a very pleasant stay and I can definitely recommend this hotel 👍

C Nag

I am very satisfied with my stay at the Mitsis all-inclusive hotel. The service is excellent, and the food is delicious. I have already booked two stays for next year. The only issue I encountered was the lack of consideration for non-smokers on the terrace. Even when it is marked as non-smoking, the signs are not very noticeable, so some guests still smoke there, and the Mitsis staff do not intervene. I would appreciate it if the hotel could make it clearer that the area is non-smoking.

azeddine majdaoui

We had an amazing week at Agadir Beach Club. The food was excellent, offering a variety of delicious options that made every meal a pleasure. The staff were truly incredible—friendly, attentive, and always ready to assist, which made our stay even more enjoyable. The pool was beautiful and well-maintained, providing a perfect spot to relax and unwind. Access to the beach was convenient and made it easy to enjoy the stunning coastline just steps from the hotel. Overall, our experience at Agadir Beach Club was fantastic, and we definitely look forward to visiting again. Highly recommended for anyone seeking a relaxing beach getaway with great service and amenities!

Ilyas Elfarricha

We didn’t even complete our first day that we knew we had to leave, the rooms are horrendously styled, the bathroom had a toilet that randomly flushed without warning, moisture was all over it. The buffet was chaotic, and the choice was very limited mainly fast food that is adapted to 10 year old kids. Definitely needs to be re-evaluated as it is NOT an hotel worthy of 4 stars. Needs an urgent renovation as i can clearly see it was a fancy hotel in its days of glory.

Sana Shaikh

Went on holiday in April 25. Great location, close to the beach, main strip/restaurants on the beach front are maybe a 10 minute walk. Pool was great - big area, decent breakfast selection. Moroccan flat bread was 10/10! Room service was good in terms of cleanliness. However, rooms were VERY dated, toilet is separate to bathroom, mini fridge was not cooling AT ALL. AC spat out hot air and hotel wouldn’t do anything about it (it was cooler to leave the balcony door open in the April heat than having the AC on). It sounds silly but pretty basic - no tea mailing facilities or ironing facilities in the room (I.e. kettle). You have to pay a daily charge to use the safe. Considering how big the hotel is, there are only 2 lifts so going anywhere is a bit of a trek. All in all had a great holiday thanks to my partner… price was fair considering the condition but DO NOT BE FOOLED BY CAT FISH PHOTOS.

Shell Chapman

We only visited the private area of the beach which belongs to Valeria Jardins d'Agadir Resort Hotel. Its location is in front of the Hotel Agadir Beach Club. The sunbeds at the private beach are well spaced out so you're not sitting immediately next to others, unlike around the main swimming pool at the Valeria Jardins d'Agadir Resort Hotel. Free sunbeds, a table (ask if you don't see one) and a permanently fixed rafia umbrella for shade. No all inclusive bar or drinks available. I recommend taking drinks with you. No toilets attached - exit the beach and walk to the left, keeping Jade café restaurant to your right. As you pass a building with it's curved front facing the beach, look immediately to your right. Public toilet access is 2DH and the lady will give you some sheets of loo roll, or you may want to take your own. One toilet cubicle in the Ladies is a traditional one with footplates and a hole. The other two are standard like you find elsewhere. It's definitely worth escaping the hotel, especially for couples, to get a bit of quieter time away from the hubub of constant noise and activities around the pools.

Sumlina Sarker (siimplyxLinda)

My family originally planned to stay for 2 nights and 3 days, but literally the second we stepped inside, we knew we weren’t staying more than one night. From the outside, the hotel looked so nice — the design was giving fancy vibes, so we actually had high hopes. But the second we got in, I was just like… no. The staff were nice, I’ll give them that, but everything else? Nah. Me and my sister were staying together, and the room we got was so far away it actually took us like 10 minutes to get there — and that’s with a lift that’s already like 6 minutes in. And there were no signs anywhere so we kept getting lost, which made it worse. Food-wise, lunch and dinner were meh, not much to choose from at all, but breakfast kind of saved it (lowkey only because I’m a breakfast person). The WiFi? Actually useless. It kept cutting out every few minutes and took forever to load anything — even basic stuff like messages. But the cleanliness was honestly the worst part. There was black mould on the shower head holder, the bed had random stains — small but still gross — and the whole room had this weird musty smell. They barely gave us anything too. We got one 10ml bottle of body wash and shampoo. For two people. Like??? Most hotels give you slippers, decent toiletries — this one gave us the bare minimum. And since we were only staying a few days, we didn’t bring much with us either, so it was just frustrating. Oh and the cleaning staff? No sense of privacy at ALL. They knocked once, and we literally thought it was our parents so we said “we’re coming,” but instead of waiting, they just opened the door and walked right in. Didn’t even say “room cleaning” or anything. Imagine if we were changing — like be serious. The room was tiny too. No tea, no cups, no kettle, no slippers, no nothing. Not even those little sweets hotels usually give out. We paid a thousand for two nights (three adults and one kid), and for what?? Our Marrakesh hotel was £2k for a whole week and they gave us literally everything — toiletries, slippers, sweets, kettle, cups — the full experience. This hotel was such a scam. Agadir is beautiful and I’d 100% come back, but never to this hotel again. Do not waste your money.

Jakub Grzybek

We consider the trip successful overall, although with some reservations. The hotel is located right on the beachfront, providing very easy access to the sea and a swimming pool. At the beginning of October, there was no problem finding sunbeds, even for six people together. Most of the staff were friendly and helpful. A big advantage is the location — directly from the hotel you can access the main promenade with numerous shops, restaurants, bars, and car rentals. However, the hotel is showing its age, which is most noticeable in the rooms. They require renovation — the furniture is quite worn, and cleanliness was questionable. The room, especially the bathroom, was not thoroughly cleaned. In the common areas, there were also visible signs of wear and damaged elements of the equipment. A serious drawback was the noise in the rooms. We were accommodated on the third floor, on the side facing the Flamingo Hotel, and it was possible to hear sounds from the corridor almost all the time — conversations, cleaning staff, or doors closing. The hotel also hosts weddings lasting until late at night, and from the early morning hours, there was noise from deliveries and maintenance work outside. The food in the all-inclusive restaurants was tasty, with a fairly good selection. However, breakfasts were quite monotonous – it would be nice if at least two dishes changed from day to day. Guests can choose from five à la carte restaurants. We can recommend two of them: Los Amigos (Mexican cuisine) and Kohili Food Stories (Mediterranean cuisine). The others disappointed us with both service quality and food — after dining there, we usually went back to the main restaurant to have a better meal. As for the all-inclusive drinks, they were fine, though much depended on the bartender. Some prepared drinks carelessly, often omitting ingredients. A major downside for all-inclusive guests is the limited access to bottled water. It is available only during bar opening hours, with a limit of two 0.5-liter bottles per person. While this is not a big issue during the day, it becomes inconvenient in the evening when you want water for the night or plan to leave early for sightseeing — it’s simply not available anywhere. The hotel offers various daily activities: children’s animations, concerts, shows, and sports classes. There is also an indoor pool and a gym available. In the immediate area, you can find plenty of additional attractions such as water sports, diving, motorboat rentals, and massages. Overall, I think it’s possible to find a much better hotel in this area for a similar price. Five stars seem like a serious overstatement.

Per Rasmussen

This hotel is really bad. I got a room with a balcony right next to where the hotel holds weddings. There was a wedding for 5 days with a lot of noise and loud music until 12 at night. The air conditioning did not work in the room, I went down and said it twice without it being fixed. When you order drinks in the restaurant, they only come when you have finished eating. The hotel had also run out of pool towels. The shower in the bathroom did not work, it only dripped with water, so a bath took at least 15-20 minutes. The toilet was loose and was about to tip over. They do not change the bed linen. There is an incredible amount of noise and extremely loud music all day down in the pool, and there are many children who fill the entire adult pool instead of using the children's pool. I would strongly advise everyone to choose another hotel than this. 5 stars is a parody for this hotel, it's max 2 stars. I've been to Cyprus 8 times and this is the ABSOLUTE worst hotel

Monika Anna

If you are expecting 5 star hotel please do NOT book this hotel! At best I would give 3*( telling from my own experience as I have stayed in 5* hotels around Europe). We went half board ate lunch only once the food was poorly prepared, no taste and we had to pay for apple and orange juice to have it with the meal !! The breakfast all the time the same. The sun-beds are dirty and most of them do not have table so you have to put your drinks in the grass. The room was spacious but toilet needs urgent refurbishing and TV needs more channels in English. The bed was very comfy. Very important there are only 2 lifts for over 400 rooms so expect to wait long time for the lift. Unfortunately during our stay one of the lift broke so only was available for a day… if you are elderly or disabled please keep this in mind. I am speechless about the behaviour of the guests. I think it would be good for the hotel to advertise about diversity. I speak few languages so it was very upsetting to understand how they speak about staff/ another guests with different colour of skin, disgusting behaviour by hotel guests !!! The only good thing is the location but there are so many hotels with the same locations so please do your research. This was my first and last stay at this hotel. I am very disappointed.

Midi C

We're on our last day of a 8 day holiday at Constantinos the Great and couldn't be happier with the experience. The hotel is in a stunning location right by the beach, offering breathtaking views of the sea—especially at sunrise and sunset. It’s the perfect setting for a relaxing holiday. The food has been absolutely fantastic throughout our stay, with a great variety to suit all tastes. The waiters and waitresses in the restaurant have been friendly, attentive, and always made us feel welcome. The same can be said for the reception staff—always smiling and ready to help with anything we needed. A special thank you to Adele in the spa, who has been truly compassionate and incredibly helpful to our group of 12. Her warmth and care made a real difference and added something special to our time here. We thoroughly enjoyed the bar area for our evening drinks, and the swimming pool was a lovely place to relax during the day. The massages and spa treatments were also a real highlight—professional, calming, and deeply rejuvenating. All in all, a fantastic hotel in a beautiful location with excellent service. Highly recommended! Thank you again, Midi

Paula shhady

The rooms need renovation – there’s mold in the bathroom, and the room smells unpleasant even after cleaning. Breakfast is very basic with little variety. The room had no air conditioning during the peak of July heat, and the dining area was overcrowded. The pool is okay, and the beach next to the hotel is a nice plus. There are only two elevators in a four-story hotel – we had to wait over 10 minutes for an elevator. As for the staff – most of them were not friendly. We had to ask several times just to get towels for the room. What really bothers me is that I read bad reviews before coming and assumed the hotel would take feedback seriously and improve – unfortunately, that didn’t happen. The service and the hotel have only gotten worse. I do not recommend this hotel

Muna Nagi

The hotel makes a great first impression – the exterior, lobby, and grounds are clean and well-maintained. After a long 12-hour journey, we arrived around 1am, it was nice to be offered something to eat at that time however we arrived to a room with poor AC, a clogged bathtub, and a faulty door lock. It took multiple visits to reception the next day to get a room change. The new room was better, but both rooms showed signs of wear and tear. The biggest issue throughout our stay was the inadequate AC – old systems made it hard to sleep comfortably. We also experienced ants, faulty lighting, dusty wardrobe shelves, and patchy WiFi. Pillows did not smell fresh and cushions had an unpleasant smell, they need a wash. Another downside was the cleanliness of the douches in our bathrooms – most had a green residue from not being washed thoroughly, while the douches in communal areas were spotless and shiny. Food-wise, the all-inclusive buffet offers variety, but after 13 nights it became repetitive. It would benefit from more diverse and flavorful options like Indian, Chinese, or Mexican dishes. Drinks options were good (non-alcoholic), delicious pina-coladas. Restaurant staff, chefs and waiters were lovely and accommodating. The animation team (especially Chico and Ramos) were fantastic, providing great activities for both kids and adults, though the evening program could be more streamlined as there are long waits between the kids and adults entertainment. The pool and beach facilities were clean and convenient though you do have to wake up very early to reserve a bed. Sometimes there is a wait for the lifts which are very small and only hold 6 people at a time. The spa experience was underwhelming – the space lacked ambiance and upkeep, no candles, the massage bed looked down onto rusty screws, relaxing music kept cutting, though the massage itself was okay. You have to pay to use the Jacuzzi, which was freezing cold! Not enjoyable at all, when I addressed this with the spa receptionist she made excuses that during hot weather they keep it cold even though it was not a hot day. I even advised her others had complained of the same. She asked when I was leaving and when I replied the next day that was the end of the conversation. So a real lack of wanting to put things right demonstrated. Spa was a real disappointment. Overall, this is not a true 5-star hotel, but is considered by locals as thee best hotel in Mahdia. It’s good for families and couples, we would come back but we’d recommend a shorter stay and now we have lowered our expectations of the place, it may be more enjoyable next time.

Zoltán Birner

We had a wonderful time at the Iberostar El Mansour in Tunisia. The staff were incredibly friendly and always made us feel welcome. The rooms were clean and comfortable, and the breakfast was always fresh and absolutely delicious! The activities, especially the aqua gym, were so much fun big thanks to the amazing animation team, especially Ramos and Mario, for keeping everyone entertained. The reception team was very helpful and attentive special thanks to Mohamed for his assistance. The beach was spotless and beautifully maintained, and the waiters were extremely attentive and polite. Overall, it was a fantastic experience and we can’t wait to come back!

Magdalena Aleksić

The hotel is great, we are very satisfied. We stayed for 11 days in July. First we got very large room on the fifth floor but we change it because it was loud (central ac) than we got on the first floor and it was very nice and quiet. Great stuff, great people, very friendly and helpful. The food was excellent. The entertainment was great, specially yoga guy and Maya from mini club. She is great with kids. Our daughter loved going to the mini club and disco. The beach is beautiful and the sea also with a lot of shells. We highly recommended this hotel.

Buki Miljkovic

Do I have something to add when you see ratings and the number of people who wrote a review?! I want to thank Ramos, Ydan, Donna and Sahara first of all then to all other stuff from hotel for an amazing service and hospitality. Food is amazing and I really appreciate that we had every day something from Tunisian cuisine. Rooms and cleanliness are at the top level and THE VIEW - oh the view. The view is to die for. Beautifull wide open sight of the sea! From the bottom of my and my wife’s heart we want to say BIG thank you and we hope that we will meet again! ❤️

Gasmi Ayoub

This was our second visit, and once again it was an amazing experience! The hotel, food, and service were all excellent. Warm greetings to all the wonderful staff a special thanks to Mr. Fares from the Beach Bar and Ramos from the animation team for his great energy and kindness my son Adam is asking me to take him back to Ramos !!. And a big thank you to Mr. Safoine from the kitchen for the welcoming smile and the preparation of our table for 10 persons every night and to all chefs for the amazing food ! We’ll definitely be back again soon