Summer 2025 Holiday Deals

wayne Launders

Wayne and Janet from England just returned from a 5 day holiday. The hotel is in a great location to the beach, bars and shops We stayed in newly refurbished room 704 and it was excellent. It even has BBC1 BBC2 and ITV channels on TV. The all inclusive food and drinks were great. The best thing about the hotel though is the entertainment team Ernesto and Zulle. They tried to get everyone involved in the many daytime activities such as archery, rifle shooting , pool, darts,table tennis and water aerobics. They also put on great evening shows, South African singer, motown night, karaoke and flamenco dancers

Alan Davies

Location is perfect. The rooms comfortable, clean and spacious. The food was good, not great. The restaurant was busy and very noisy. My biggest concern was dirty plates and cutlery. I could feel the grime! And the entertainment was solely for children. When we asked about that, we were told it is a family hotel. But with every child come an adult, and adults like entertainment too. It was a nice holiday but we would try somewhere else next time. But having sounded quite negative about it in this review, I did really enjoy my stay there.

Gemma Bergin

We had a fantastic stay here, the staff in all areas are fantastic! The entertainment team at night are wonderful! Every night adults and children are included, nobody is left out. A great location, very clean hotel, the negative reviews on here are the people booking 3* but expecting 5* and moaning 🤣 credits to all the staff! Thankyou. Xx

Nathalia do Nascimento Aloi

Amazing hotel! The all-inclusive stay makes the whole experience even more enjoyable. The variety and quality of the meals are impressive — everything is fresh and well-prepared. The snacks available throughout the day are a real highlight: they start around 10 a.m. and go until midnight, ensuring you’ll never go hungry. The drinks are also very diverse, ranging from water to whisky, catering to all tastes. The location is another great advantage: the hotel is very close to both Alcúdia’s center and the beach, making everything easily accessible. There’s also a bus stop right next to the hotel with direct service to the airport. It’s the perfect place for anyone looking to relax, as it provides everything you could possibly need, with the beach and town center just a short walk away. I highly recommend it and will definitely return!

Carol A

I was shocked as hotel looks nothing like the pictures offered. Close to beach but you’d think you could walk out a gate and you were on the beach, it was about 3-4 min walk past shops etc. Sure the pictures must have been taken years ago because there are apartments/shops surround the pool area and they really need upgrading. I apparently had “a superior room” which was no more than a cupboard and I’ve travelled a lot on my own over the last 20 years NEVER been offered a room like this. Bed was so uncomfortable. Food was very basic and repetitive. Unsure why when there are many bars and lounges they only use the outside bar, especially when it’s raining!. Spoke with another couple and when they complained they were reminded it was 3 star. Definately will not be back

mahshad baloochestani

My son and I, along with a group of dancers, attended the Latin Dance Festival held at this hotel from September 18th to 22nd. Unfortunately, our experience was very disappointing. On the first day, money was stolen from my wallet while it was inside our room. A hotel staff member had entered the room to bring a blanket during our absence, and that was the only time anyone else had access. When I reported the incident to the front desk, they told me that the security cameras could only be checked in the presence of the police, and later said that nothing could be proven. The food quality was also very poor. Several members of our group, including my son, experienced stomach issues. One of my friends found a worm on her lettuce, and another person saw several cockroaches in the restaurant. Overall, I had a very unpleasant stay and do not recommend this hotel to anyone.

Sara Safaie

I stayed at this 5-star hotel in Alanya for a Latin dance festival. Unfortunately, my experience was very disappointing. Starting from the second night, I (and about 10 other participants) suffered from severe food poisoning — nausea, vomiting, diarrhea, fever, and body aches. I spent two nights sick in bed, which completely ruined my stay. On top of that, during two nights my room was located right under the restaurant, and I couldn’t sleep because of constant noise from chairs and tables being moved around. For a 5-star hotel, I expected much higher standards of food safety and comfort. This was not the quality or care that I expected from a 5 star hotel and the guests deserve!! Highly disappointed.

Shahbaz saeed

We stayed at Beach Club Doganay Hotel from 1st April 2025 for 5 nights, and overall, it was a good experience with a few areas for improvement. Room & Housekeeping: The room was clean, comfortable, and well-maintained. Daily cleaning was provided, and bed covers were changed regularly. A 24-hour phone service was also available, which made things convenient. Beach & Pool Area: Both the beach and pool areas were well-kept and enjoyable. However, I did face an issue with one of the pool cleaners whose attitude was sometimes unprofessional. I hope the management addresses this to ensure a fully welcoming environment. Food & Drinks: The food offered a good variety, especially the desserts and cakes, which were excellent if you're on an all-inclusive plan. However, I would suggest the hotel consider adding a few spicy food options, as not all guests prefer mild tastes. Some variety in spice levels would enhance the experience. Staff & Service: Most of the staff were cooperative, and the service was generally good, though there's still room for improvement in responsiveness and attitude in certain areas. Entertainment & Activities: The hotel had a kids' club, a kids' pool area, and nightly shows for children, which were great. Information about daily activities was clearly displayed on notice boards. Wi-Fi & Facilities: Free Wi-Fi was available throughout the hotel, and the indoor pool area was a nice bonus. The beach area was also a highlight. Concerns: The outdoor beach was closed for the first two days of our stay and opened afterward. I strongly suggest the hotel prioritise maintenance and make all key facilities available from day one to avoid disappointment, especially for guests visiting for a short holiday. Tips for Visitors: If you're planning to go shopping, I highly recommend using the local bus service to visit the nearby bazaar. It's very convenient — the bus stop is just across the road, and it takes only 5 minutes to get there. Final Thoughts: Yes, I would recommend Beach Club Doganay Hotel. Everyone has different preferences, and while this review reflects my honest experience, others may have different expectations. Overall, it's a pleasant place to relax and enjoy your holiday.

MK

I came to this hotel on 16th August for 1 week and The rooms wasn't cleaned properly only the beds and that's it also the room was full of ants,cockroaches and also saw a lizard in the balcony. Staff are extremely rude and one of the bartenders had a go on my FOURTEEN YEAR OLD son shouting at him like he's an animal I couldn't get his name since he didn't have his name tag on. The old block was very worn out the elevators were so slow and I had to use the staff elevator so I can get down the toilet of room number 619 that I stayed in was very old and dead looking I couldn't even flush the toilet properly without the plastic cover falling off and if I was lucky enough to flush the sound of the flushing system wouldn't stop and it would keep on going non stop without me having to punch it many times for it to stop making noise also the light kept on cutting out in room 619

Tautvydas Kocius

The hotel need lots of €€€ for improvement. 1. Food is not a great quality, some of bbq meat is impossible to chew, every morning we can see vegetables served from previous day as it is dry and most of it lost it's true colour. My wife and both kids had food poisoning on the third day of stay. 2. While the hotel is not allowing any pets, it is full of cats, some of them are sick. They pee everywhere, go wherever they want. Only hotel owner is allowed to bring his own dogs. 3. Most of the staff are very helpfull and polite, however only 10% of them speaks english. 4. 60% of visitors are russians and 40% are polish. 5. Spa is great, those Thailandese girls does mirracles, although I feel sorry for them the way they are treated. 6. This is the first and last time I'm visiting this hotel.

M. Smith

We stayed at Sol Palmanova, Mallorca for 5 nights in October. Overall, it’s a lovely family-friendly hotel with good facilities. Most of the team were friendly and welcoming. The entertainment was fantastic, and there’s always something to eat thanks to the snack bar being open outside restaurant hours. Our second housekeeper was amazing, and the room was spotless every day. On the downside, the token system for drinks was a bit inconvenient, and some of the hotel rules felt unnecessarily strict (like paying €1 to change beach towels). The pools were freezing cold with no indoor pool option, which was disappointing given the cooler weather. Rooms are also on the small side, and noise carries easily through adjoining doors. The food was also disappointing - much of it seemed reheated and not very fresh, especially the kids’ options like chicken nuggets and fish fingers, though the pasta and some meat dishes were decent. Some encounters with restaurant staff also felt unpleasant. Reception staff were also unhelpful during checkout and a family emergency that we experienced.

Elaine Hanley

.my daughter, 7 year old granddaughter and myself came here for the 2nd year at start of September.....we cannot fault one thing about this lovely hotel, from start to finish it was amazing. The rooms are adequate and very clean our room was cleaned every day and beds made....first class, The meals....well there is something for everyone to choose a very large selection and food even cooked to order is amazing.....my 7 year old granddaughter loved the pasta and the chips and the ice cream .....The entertainment staff at the kids club i can only say were absolutely amazing, they always go that extra mile and excell themselves in their amazing work, they do so much with the kids and make them feel special, one of the entertainment staff even remembered my granddaughter from last year.....now thats what i call.....amazing people.....The entertainment each night was amazing, always something different on ......and afterwards the holiday makers were involved in various fun tasks, which my daughter was always first on stage to take part.....thats what its all about....enjoying......the kids pool area where we spent most of our time is fabulous and the lifeguards are great.....we cannot fault sol palma nova one bit and we have already booked again for next September.........so dont listen to the bad reviews and dont let it put you off going to the hotel as i would recommend it to anyone with kids.......10 out 10 all over and if possible 20 out of 10 for kids entertainers, they work so hard throughout the day and night and still have smiling faces.....well done to you all...Elaine, Holly and Charlotte xx

Jenna Clarkson

Sol Palmanova is a lovely hotel that is very close to everything in Palma Nova and Magaluf When we checked in, our original room smelt like stale cigarettes and smoke despite the cleanliness and caused us both a headache, we let reception know and they were great at moving us rooms while still honouring the views we wanted Staff on a whole were so friendly and attentive and always said hello, they asked us to participate in the variety entertainment such as aqua aerobics and corn hole which we declined as we just wanted to relax in holiday which the staff understood and didn’t pressure us, we appreciated this! All inclusive buffet as standard, wasn’t amazing but wasn’t terrible either although a lot more seasoning in the food would have been nice there’s enough there to get you through as well as the snack bar options. Queing for drinks at the bar wasn’t too bad, some que jumpers noted which we did point out but nothing was done. We did leave our ‘tidy up time’ on the door a few days in a row to come back to the room to see it hadn’t been cleaned as the ‘shh I’m sleeping’ was visible so we were left with an apology note stating we had specified not to clean, we definitely had not left it this way so we assume some people on the floor were trying to be funny. The biggest problem experienced was the beds and the bedding, two single beds pushed together with a thin sheet on top doesn’t qualify as a ‘double bed or double room’ the gap between both beds was extremely obvious and painful and the beds during the course of the night did push away from eachother. The pillows are far too thick and long while the duvet is about as thin as the toilet paper, the mattresses were also pretty firm so just wasn’t a pleasant night time experience at all, I dreaded going to bed each night as I knew I’d be in for a painful, sleepless night but I’m not sure what can be done about this (other than please get actual double beds) Would recommend this hotel for young families and older couples definitely

mrtrololol100

Honestly cant understand the low ratings i read before we came here. We arrived 27th september for 7 days and couldnt fault the hotel for anything in the slightest , food was very good every day plenty of variety including deserts cheese and plain food for fussy eaters like burgers chips and pizzas were all very nice. The hotel itself was very clean the pool itself was cold as predicted but once you get in and move around its fine. The room was very basic but enough to keep your stay good very clean and everything in order only negative i would say is the small lifts and ques for the lifts but luckily we was on the 2nd floor and it didnt matter much. The staff were very friendly and helpful and the entertainment staff were a good laugh as well partook in the water aerobics and water basket ball which was fun. To anyone looking try not to be too disheartened by any negative reviews as me and my partner had the best week going and will 100% be usijf this hotel again in the future

Megan Eliot

Absolutely shocking service from the hotel staff. We requested to move rooms due to problems with ours,we had a shower what couldn’t stay at a set temperature and would scold you very quickly I have a 6 year old child, also so many other issues, We checked in the Sunday and was told to come back Monday morning and a new room would be sorted out, again straight No we are booked come back Wednesday and promised to sort us a new room and there would be no issues, came back Wednesday to be told if we want to change rooms we have to pay €16 a night! Would rather the honesty instead of being messed around. The bar staff were rude, only decent people were the entertainment team. The hotel is overly subscribed by too many people which the hotel can’t accommodate to, food is repetitive and never changed, and it wasn’t the cleanest, our rooms only ever had a quick mop down and same bedding was kept on for 7 days..YUK and not even a wipe down of the sides,mirrors or bathroom which was even worse. We came 3 years ago to Sol and happily enjoyed, this time it was awful, standards have dropped and would not rate this hotel a 4 star, definitely not worth the money at all!

Sonal Carvalho

Perfect Stay at Wind of Lara – Truly Unforgettable! ⭐️⭐️⭐️ ⭐️⭐️ From the moment we arrived at Wind of Lara Hotel, we were welcomed with warm smiles and exceptional hospitality. The hotel is absolutely stunning – modern, stylish, and very well-kept. Everything was clean, organized, and designed for comfort. Our room was spacious and cozy, with a beautiful view and all the amenities we needed. Housekeeping did a wonderful job every day, keeping everything fresh and spotless. The food was one of the highlights of our stay – such a wide variety of delicious options at every meal. We especially enjoyed the themed nights and the fresh Turkish dishes. There was something for everyone, and the desserts were amazing! The staff truly went above and beyond – always friendly, helpful, and professional. Whether at the front desk, in the restaurant, or by the pool, they made us feel special every day. The entertainment team brought great energy with daily activities and evening shows, but also gave us space to relax when we wanted peace and quiet. The pool area was beautiful and the shuttle to the beach was quick and easy – the private beach was clean, calm, and perfect for sunbathing.

Ato Taylor

Just got back from Wind of Lara in Antalya and had a brilliant time overall. The food was fantastic to start with, and it got even better with themed nights like Taco Night and Turkish Night on Wednesdays. You might want to plan one or two dinners outside the hotel just for a change of scenery, but with food available from 7am to midnight, you’re pretty much sorted. Drinks are okay, but if you want something a bit more special, head to the Wind Bar; the bartenders there are much better and really know how to mix a good cocktail. The animation team was absolutely lovely, big shoutout to Mekham, Diane, Joey, and Murat for keeping the energy up and making everyone feel welcome. Osman was a highlight too, always walking around singing and putting smiles on faces. The hotel itself is spotless, and while we did come across a couple of moody staff members, most were genuinely friendly and helpful. The area around the hotel has loads of shops and supermarkets, though it’s noticeably more expensive than other parts of Antalya, with most things priced in euros, but you can barter, so don’t be afraid to haggle. Getting to the beach is easy with the coach and boat service, and the all-inclusive section there has drinks and food, which is a nice touch. Evening entertainment was fun; definitely stick around for the Couples Challenge. We played water polo every day and only lost once, so that was a blast. There’s shisha on site if that’s your vibe, and the water slides are great fun too. One night, the animators even took us out and made sure we were looked after, really attentive and just good people. All in all, a great stay with loads of good memories.

Mariam Ashraf

First time booking an all inclusive in Antalya, Wind of Lara definitely made it unforgettable. The hostility was great, the staff were very helpful and catered / assisted when I needed something without any issues. The SPA was absolutely amazing, booked a massage in 3 times whilst I was there. They had a variety of food and drinks which was very nice, the timings for the food was also decent too, they definitely cater for all types. They even have a hair salon which is very convenient. The beach was very decent, with security and a shuttle that took you there, if you dont want to get the shuttle, the walk to the beach is less than 10 mins too, straight road!! I would definitely recommend Wind of Lara for family and friends, I'll be booking again, hopefully soon!!

Ayaz Ebate

I had a few issues at the beginning of my stay, but thanks to one amazing employee named Rose, everything changed. She appeared like an angel and solved all my problems with kindness and professionalism. From the second day until the last, she was absolutely 5 stars. On the day of our departure, she even arranged breakfast for us early in the morning before our flight — that was truly thoughtful and appreciated. There are still a few things that the hotel should improve: The music in the car that takes guests to the beach is sometimes too loud; the driver should lower the volume. The food could be slightly better, although it wasn’t bad. The curtains in the rooms should block the sunlight completely — it’s difficult to sleep past sunrise. The staff’s English skills could be improved; I recommend the management to invest in English lessons for them. Overall, it was a nice stay, and Rose truly made the difference. Thank you, Rose, for your excellent service and warm attitude! 🌟

Chloe Fleetwood

Myself my partner and daughter stayed here for a week end of September. Hotel is fab staff are great especially hotel manager ros. Rooms are very clean the pool is kept well staff entertainment was brilliant. The shows were amazing. Especially Micheal Jackson tribute. Turkish night was amazing the food was great. Will be coming back next year we loved that much

Nina L.

The hotel area itself is beautiful, but that’s the only good thing about this place. The beach looks more like a lake, and the service is absolutely terrible. Meal times are way too early — perfect for kids maybe, but not for adults on vacation. The à la carte restaurants are always fully booked, so there’s no chance to eat there at all. The animation team is extremely limited and there’s really nothing entertaining to do — definitely not what you expect from a 5-star resort. Tables during meals are never set properly, staff are often unfriendly (with a few exceptions), and the tables are rarely cleared. It’s shocking how poor the service is. The drinks are just as disappointing — whether it’s beer, wine, or cocktails, everything tastes low quality. The cocktails are especially bad, and most of the bars shown in the hotel description are actually closed. Overall, I would rate this hotel 4 stars at best. Apart from the nice location, everything else is disappointing. Definitely not worth the money or a second visit.

Klára Abdelrahman Paterová

Hotel Labranda Mares Marmaris is a large resort that feels clean and well-kept. The food can be a bit repetitive, but there is always something to choose from – the absolute highlight was the carrot-walnut cake and muffins. We stayed in a ground-floor bungalow in the first row with a stunning sea view – definitely the best choice of accommodation. Room cleaning could be improved (for the first two days there was a dead cockroach under the sink, and the minibar was only refilled the day before departure), but drinks are available everywhere, so it didn’t really bother us. At the lobby bar you can always pick up unlimited bottled water (300 ml). I missed proper espresso coffee – only Turkish coffee and machine coffee were available, though iced coffee was a nice bonus. Ice cream is served by the pool until 4 p.m. and also during lunch and dinner. From 12 p.m. to 4 p.m., snacks (a light lunch) are available at two locations. The beach itself is nice, but there is a huge issue with sunbeds – by 7 a.m. they are all reserved with towels. Reception staff were always kind and helpful, but at the lobby and beach bar, a few more smiles would have been nice. The restaurant staff tried their best, though compared to Egypt I am used to a warmer and more cheerful service. Garden maintenance could also be better – greenery around the rooms and along the path to the sea would look so much nicer with more care. The real star of the hotel is without a doubt security dog Mares – he wins every guest’s heart. 🐶 Overall, I rate the stay positively and recommend it especially for the bungalows with sea view, the spacious resort, and the pleasant atmosphere.

A Isc

Positive: Excellent location, and the resort’s surroundings outside the room are beautiful and well-maintained. The food selection, while slightly repetitive, was still enjoyable overall. Negative: Unfortunately, our experience was let down by the family room we were assigned. It had a persistent unpleasant smell, and despite informing the reception multiple times, the issue was never resolved. Returning to the room after a wonderful day out felt quite disappointing.

simon cleary

Good hotel in great location. Very clean and tidy. Lots of people working hard to make you enjoy stay. The pool is clean, tidy and a good size. People smoking at their sun loungers not pleasant must must be different laws in Turkey. The rooms are a bit dated. Our bathroom was very poor decor. I think Stevie Wonder did the sealant. Just a bit tired looking. Cleaners did what they could but it needs make over. The food is good, however more seating outside in the heat that not. Can be hard to find table at times. More cold food than hot but all in all good choices. We have had better in other countries and Turkey. The sea front has amazing views and good for snorkeling. Taxis to nearby Marmaris and Icelemar a bit steep for the distance we paid 350 TL after a haggle. You can walk but 40 odd minutes. Italian restaurant was fantastic. Didn't try the others. All in all a good place worth at least 4 star rating. However if you are fussy about rooms it could be a deal breaker. Fair warning on that one👍

Martyna Sargalska

The view is beautiful and the location is great. The reception staff is friendly and helpful. The lifeguards are attentive and ensure beach safety. Unfortunately, some people break the pool rules, but the lifeguards are vigilant. More thorough cleaning of the common areas would be helpful. The hotel needs renovations. However, the food selection is limited, as it's almost the same every day. Everything seems to have been reheated hundreds of times, so it's not very fresh. Overall, it's not the best value for money.

David j

The room, wow! Stayed at SBH chain hotels 3 times now as we love them, but this hotel room was definitely the best standard and cleanliness we’ve experienced. Very modern, clean and fresh. The sun beds have to be paid for, which is fine, but….. the hotel staff do not stop people coming down. We paid for the beds, for the day and were told very clearly no under 18s, and they have to be paid for. Not one staff member checked through the day and there were loads of people in and out etc. They can’t be blamed as it isn’t signposted or hotel guests made aware that the area is private. But the staff did not keep a check on this, and was pointless to pay for it. The food, standard all inclusive I guess. The quality of the food was not the best. Having stayed at other chains, the quality in this one was far below the standard SBH has set at other hotels The dining room was always busy, to be expected when the hotel is so big and so busy, but never struggled to find a table in there. The all inclusive was fine, the only thing we struggled with was that the snack bar had one staff member at the bar and it was so busy, that they should have opened up the pool bar or put another staff member on, as it was quite chaotic down there a lot of the time All in all, there were good and bad points like all hotels and all inclusive resorts, it was a great distance away from the beach and shopping so always had something to keep occupied.

Anna S.

The only good things, which I can say about this hotel is good localization, nice views especially from infinity pool and modern room. Apart from that terrible food which tasted really bad and looked unappealing. The staff did their so called very basic job but it lacked attention to details and warmth, which should be a standard in 4 stars hotel, but not in this case. We had a room with seaview and needed to change it 3 times, wasting holiday time to get what we paid for. The common places were very dirty and disgusting, after 48 hours I called the reception asking if they could do something with dead cockroaches on corridor (I am praying to do not bring unwanted guest/s home). Our ask to change bedsheets was ignored even though I left a tip and card written in english and spanish). What is surpsing me is that almost all staff do not speak english what shall be an aboslute minimum skill to work in every hotel (not mentioning the one which pretends to have 4 stars). Also during last day someone took our hats which we bought in Morro Jable - they disappeared together with bunch of dirty plates and glasses, which were left on a table for hours and I kept eye on our stuff while playing billard. It was matter of minutes, so strange coincidence. The reception told us it not their job to help us while just simple action like checking who is on a day shift cleaning the common area could be helpful. In my opinion nothing was done and it is a shame. I definitelly do not recommend this hotel especilaly in comparison to Barcello Occidential Jandia Playa. The price does not differ much but you will feel huuuuge difference.

Amber Corbett

I booked this with my 12 year old son. After reading some of the reviews I was really nervous. However. It's really not that bad. It's a really good 3 star. I mean, high grade 3 star. I've been to 5 star resorts and it's not on par with them but it's a really comfortable, open spacious hotel. Where is misses are things like cracks in the door frame and the carpets need replacing in the halls. But the rooms are open and spacious with air con, our view wasn't great but had beautiful sunshine in the morning. The food was interesting. Not glamours, lots of salad choices, meat changes daily, lots of vegetables. The deserts were mainly the same each day. Now... the drinks.. seriously watered down. You can knock back 4 / 5 cocktails and still be sober. The pools are freezing. Not heated. Takes ages to acclimatise but once your in they're fine. Although I'm a very cold person so I had to get out after 20 minutes even if I swam continually. The views are beautiful of the beach, the service was good. The restaurant/ buffet area was clean tidy and continuously cleaned. Chefs cooked infront of you. Soda on tap, same with wine and beer. 2 hour transfer from airport. Beach is stunning. Very windy though and can be choppy. All in all a lovely well rounded hotel. Don't be afraid.

Jaz Lopez

Avoid at all costs!! This was by far the worst travel experience I’ve ever had. The hotel was absolutely disgusting – filthy rooms, inedible food, and not even bottled water available. The staff were rude, unhelpful, and made no effort to resolve any issues. The conditions were completely unsafe and unacceptable. The public toilets around the hotel you simply could not use them absolutely disgusting! There is cups, plates of food left around as soon as you open your room door just laying there for days sometimes, bug and ant infested rooms! Booking through Love Holidays made the situation even worse. They showed no care or responsibility, and after everything, only offered a measly £80 refund. This is an insult considering the health risks, distress, and appalling standards we were subjected to. Do yourself a favour – avoid this hotel and think twice before booking through Love Holidays. They do not care about their customers’ wellbeing or safety.

Marie L-H

Think this place is great, its very big, ideally located just a short walk from main centre so bit quieter and local shops slightly cheaper. Nearly all rooms are sea view and it's just literally over the road from the Golden Beach so couldn't be nearer. Nice to see so many manned life guard stations along the beach too. It has 3 sets of pools, one is an infinity pool but this tends to be the busiest and bit louder than the others. Food good, buffet style with plenty of choice for all pallets. Drinks ok - local cheaper alcohol on all inclusive (pretty standard) but more premium brands if paying. Glasses on the small side so may have to make more trips to the bar. Plenty of soft drinks, tea/coffee available through the day. Happy with the room, good size, tea/coffee making facilities (have to provide your own) and small fridge. Effective air con and comfy beds. Plenty of storage space for clothes. Good size sun trap balcony. Evening entertainment very good with variety of quality acts from guitar duet to acrobats, jugglers, karoke, ECT... Hotel had experienced some staffing issues so had a couple of days when room wasn't cleaned but didn't mind as understand they would need to prioritize. Reception had spares items when needed. Knocked off 1 Star for this because the bar also had long ques at times but again I believe due to some staffing issues. Those who were here, work very hard. Went to the tapas meal which is included but has to be booked separately. Didn't like this as much as lots of things we're not labeled so didn't know what it was but that may be because we were used to the buffet which is good? Saw quite a lot of mixed reviews for this hotel but our party of 4 think it's good for the above reasons.

Mamdouh Soliman

All the staff are very Friendly and so helpful and special thanks to MR Mohamed (direct or of Food and beverage) he is super proffetional and helps us in Everything and he made our stay more than perfect with his team. MR Bassem one of the restaurant supervisor's he is very cooperative and he did all his best for us. Mahmoud at reception he was so nice with us and made his best regarding to our requests as much as he can in a perfect way. Abdelaziz one of the waiters satff he so polite and helpful and cafing about us so much The Food was amazing and has a very good taste and there is a lot of varieties. The service is more than perfect The room was very clean The animation team is amazing and they did a different activities for each day. We are more than satisfied and Everything was more than perfect and out of our expectations ♥️

Hannah Lane

Stayed a week at the hotel, staff very welcoming and friendly with great service. Bar had lots of drinks but alcohol all tastes the same. Animation team very friendly with lots of different activities. Restaurant had lots of choice and food is very nice. Had food at the beach one night which was lovely with a show. Room was okay I had a sofa bed which is quite small and rooms are quite dated but are nice enough for a week. Overall a lovely holiday, the snorkelling is amazing. Would recommend and come again.

Anna Bohova

The hotel has nice, spacious rooms and a beautiful sandy beach. The service is excellent — everyone is very kind and friendly. The food is delicious, with plenty of choice. A wonderful place for a relaxing holiday. The animation is not intrusive, the rest is comfortable, I liked the yoga.

Cayden Reece

Great resort, staff are extremely friendly and helpful going out of their way to ensure you are comfortable and having a great time. The hotels are clean, the drinks and food are delicious. Animation team are entertaining, offering loads of activities. Highly recommend

Osama Ewayan

Honestly, I’ve stayed in many hotels before, but this one? On another level! From the moment I walked in, I felt like royalty. The service was beyond exceptional, the rooms were spotless, and every little detail was just perfect. But the real star of the show? Ahmed — the animation guy. I’ve never met someone with so much energy, charisma, and talent! He turned every evening into a magical experience. Whether it was dancing, games, or just making us laugh, Ahmed made the whole stay unforgettable. If you’re thinking of booking a holiday, don’t even think twice. This hotel is a hidden gem, and Ahmed is the soul of the fun. 11/10 experience! Will definitely come back just for him!

Anton Sova

These apartments are a great place to stay — amazing view, excellent service, and clean, comfortable rooms. Everything is well-maintained and the staff is helpful and friendly. The only downside is that without a car, it’s not very convenient. Walking to and from the beach or town can be long and tiring, especially in the heat. Still, the quality and comfort make it worth the stay. If you have a car, it’s a perfect choice for a relaxing holiday.

Rhonda French Peña

Great spot, very luxurious but far away from everything, you must rent a car in order to appreciate the Island.

Vessy Boneva

For its price, this is the place place to be! Very good rooms, amazing view to the sunset, warm pool, delicious restaurant and breakfast. Nice staff and perfect location, 2 min from the most beautiful beach in Gran Canaria. Definitely recommend!!!!!!!

Clare Maclennan

Rooms are large, with nice kitchen area, plenty of storage space. Bed was comfortable, good big TV, and the shower was very good. The balcony cones furnished with a table, 4 chairs and 2 sunbeds. The pool area was nice wirh enough beds to go around and had great views over Amadores beach. Downsides, the apartments don't get any sun that I could see, there are some north facing ones looking out over the road, these in particular get zero sun, and if you are unlucky enough (like me) may end up in a ground floor one. The entrance is directly via the terrace doors which just left me feeling insecure, and we had no vista. In fairness the lady at reception did what she could to move us. Area wise, there's a few bars a short 5-10 minute walk away, but a fair hike down to the beach, not for the fainthearted. A car is a must, there is street parking right outside. A better situated apartment and I think this would be a comfortable option.

Marko Chamber

Everything about this establishment is ok, nice views on ocean and friendly stuff. But, there is also a ladies of the night arguing with their clients about the money, and offering not so nice vocals during the karaoke marathons alongside with constant arguing and yelling.. True local experience, thanks!

Muna Nagi

The hotel makes a great first impression – the exterior, lobby, and grounds are clean and well-maintained. After a long 12-hour journey, we arrived around 1am, it was nice to be offered something to eat at that time however we arrived to a room with poor AC, a clogged bathtub, and a faulty door lock. It took multiple visits to reception the next day to get a room change. The new room was better, but both rooms showed signs of wear and tear. The biggest issue throughout our stay was the inadequate AC – old systems made it hard to sleep comfortably. We also experienced ants, faulty lighting, dusty wardrobe shelves, and patchy WiFi. Pillows did not smell fresh and cushions had an unpleasant smell, they need a wash. Another downside was the cleanliness of the douches in our bathrooms – most had a green residue from not being washed thoroughly, while the douches in communal areas were spotless and shiny. Food-wise, the all-inclusive buffet offers variety, but after 13 nights it became repetitive. It would benefit from more diverse and flavorful options like Indian, Chinese, or Mexican dishes. Drinks options were good (non-alcoholic), delicious pina-coladas. Restaurant staff, chefs and waiters were lovely and accommodating. The animation team (especially Chico and Ramos) were fantastic, providing great activities for both kids and adults, though the evening program could be more streamlined as there are long waits between the kids and adults entertainment. The pool and beach facilities were clean and convenient though you do have to wake up very early to reserve a bed. Sometimes there is a wait for the lifts which are very small and only hold 6 people at a time. The spa experience was underwhelming – the space lacked ambiance and upkeep, no candles, the massage bed looked down onto rusty screws, relaxing music kept cutting, though the massage itself was okay. You have to pay to use the Jacuzzi, which was freezing cold! Not enjoyable at all, when I addressed this with the spa receptionist she made excuses that during hot weather they keep it cold even though it was not a hot day. I even advised her others had complained of the same. She asked when I was leaving and when I replied the next day that was the end of the conversation. So a real lack of wanting to put things right demonstrated. Spa was a real disappointment. Overall, this is not a true 5-star hotel, but is considered by locals as thee best hotel in Mahdia. It’s good for families and couples, we would come back but we’d recommend a shorter stay and now we have lowered our expectations of the place, it may be more enjoyable next time.

Zoltán Birner

We had a wonderful time at the Iberostar El Mansour in Tunisia. The staff were incredibly friendly and always made us feel welcome. The rooms were clean and comfortable, and the breakfast was always fresh and absolutely delicious! The activities, especially the aqua gym, were so much fun big thanks to the amazing animation team, especially Ramos and Mario, for keeping everyone entertained. The reception team was very helpful and attentive special thanks to Mohamed for his assistance. The beach was spotless and beautifully maintained, and the waiters were extremely attentive and polite. Overall, it was a fantastic experience and we can’t wait to come back!

Magdalena Aleksić

The hotel is great, we are very satisfied. We stayed for 11 days in July. First we got very large room on the fifth floor but we change it because it was loud (central ac) than we got on the first floor and it was very nice and quiet. Great stuff, great people, very friendly and helpful. The food was excellent. The entertainment was great, specially yoga guy and Maya from mini club. She is great with kids. Our daughter loved going to the mini club and disco. The beach is beautiful and the sea also with a lot of shells. We highly recommended this hotel.

Buki Miljkovic

Do I have something to add when you see ratings and the number of people who wrote a review?! I want to thank Ramos, Ydan, Donna and Sahara first of all then to all other stuff from hotel for an amazing service and hospitality. Food is amazing and I really appreciate that we had every day something from Tunisian cuisine. Rooms and cleanliness are at the top level and THE VIEW - oh the view. The view is to die for. Beautifull wide open sight of the sea! From the bottom of my and my wife’s heart we want to say BIG thank you and we hope that we will meet again! ❤️

Gasmi Ayoub

This was our second visit, and once again it was an amazing experience! The hotel, food, and service were all excellent. Warm greetings to all the wonderful staff a special thanks to Mr. Fares from the Beach Bar and Ramos from the animation team for his great energy and kindness my son Adam is asking me to take him back to Ramos !!. And a big thank you to Mr. Safoine from the kitchen for the welcoming smile and the preparation of our table for 10 persons every night and to all chefs for the amazing food ! We’ll definitely be back again soon

anca tambor

Been here for at the start of September , 2 adults and a teenager, for a week. The food was good and a lot to choose from, we enjoyed especially breakfast and dinner in the main restaurant, for lunch we prefered the street food zone. They allsow serve shawarma and jacket potatoes at the beach zone. Coffee and drinks are good quality, 3 bars opent until 23: 30 and 2 over night. The rooms, in the main building, were a little small and noisy, but we managed. Cleaning wasn't the best nor the worse. The beach zone was very nice, there are rocks on the beach, but isn't the hotel is because of the mountains in the back, we didn't mind. Didn't have a problem finding sunbeds at 10: 00, some days even on the pier. The personal was very nice and most of them spoke English well. I definitely recommend this hotel, but would tray see side rooms.

Ivan Felcman

Booked a week for our family holidays with a couple of our friends coming along, resort is conveniently located cca 1 hour from airport and situated in a beautiful coastal area. Rooms are kept to a very high standards, spacious and cozy. Plenty of pools for kids as well as swimming pools with rich programme throughout the day, beach strip is great and conveniently situated just across the road with bar open until late at night. Food hall is a real treat for everyone with wide variety of local specialities, grill, pizzas and amazing selection of fruit, veggies, cheeses and splendid desserts. It gets overcrowded at times and guests feel entitled to leave the hotel towels on deck chairs to get it reserved for themselves for the whole day, which, at the end of the day, is just bothersome at all resort across the globe. We have had a wonderful stay, looking forward to visit Turkey again soon.

Melisa C.

The hotel was beautiful, with a great view. We had a garden room, though, and every night we could hear noises coming from the roof. There were also a lot of insects in the room — many ants, spiders, and bugs — even though the room was cleaned every day. Apart from that, the room was quite nice and modern. The view was really beautiful, with mountains and a lovely sea, although the beach was rocky, and in the evening it’s quite dirty. The food was very good and diverse, and there was also a wide variety of food available outside the hotel. The staff were very friendly and respectful. Overall, I enjoyed everything, except for the insects in the garden room and the noise from the roof, and because of that I couldn’t really feel comfortable in my room.

Claire Mercer

Lovely hotel with great pools, entertainment and cocktails, but let down by repetitive buffet food and lack of privacy in some rooms. Good for families, clean throughout, and great staff, just needs more variety in dining. Overall 6/10, could easily be 8/10 with small improvements.

James Potter

Disappointing. Saw loads of positive reviews before booking a week at Dosinia and I had hope the reviews were true, sadly they were not. Pros - Sunny all week. Pool area & slides were decent. Cats all around the hotel that are very friendly. Cons. - Reception team are useless and don’t care for you. Our taxi was following his sat nav and mistakenly got taken to the exit barrier of the hotel which wouldn’t open, I could see reception from the barrier and walked up to see if they could either open the barrier or let us know how to drive to the front as it was on a main road one way traffic. They were watching and laughing as I walked in the hotel and didn’t offer any assistance even the security said not their problem. All I was told was drive round the block. On the first morning our room had a horrid smell coming from the bathroom of sewage. We went to reception around 8:30am where we asked if there was another room due to the smell being too bad to stay in, their response was “see how you get on and if it’s too bad come back later and we will get you a room”. We returned later the same day to see about getting a new room. Their response was “we can only get you a new room if you come to reception between 8 am to 10 am in the morning.” They said they would send a cleaner down to fix the problem in which by fixing the problem all they did was put a scented urinal mat behind the toilet and on top of the shower to cover the smell. After they gave us a new room they later that day had put another guest into our old room. - The holiday reps (Love Holidays) The first morning we had a meeting with the holiday rep from love-holidays regarding any needs we had or if we wanted to book certain activities. The most annoying part of the meeting was the first thing he did was got a card machine out because all he wanted to do was make a sale. I even text him regarding the issue with the bathroom and I had no reply all week. - The activity team. The staff that are supposed to be around the pool area engaging with guests trying to get people involved in water-sports or fitness activities throughout the day were the least engaging people I’ve met on a holiday. The first day I could just see two members of staff chatting to one particular group vaping with them and drinking alcohol before walking around the pool pretending to be busy but did not engage with anyone else. When there was an activity, one of the members of staff came up to me as was in the pool where they were going to set up a Aqua class and just told me to move out the way instead of asking politely. The only engagement they had with anyone else was in the morning where they would walk through the pool area shouting good morning the rest was poor. Out of the whole week they had one game at the pool which was fun to watch. The lifeguards, however were good with people and more engaging all week. (There’s your half a star) - The food. Food choices were definitely not 5 star worthy , The puddings were probably the most appealing (but not tasty) part as there was a variety to choose from but the breakfast lunch and dinner options was a 3 star max. The outdoor area for food is better but even that was sometimes disappointing, for example - the waffle stand which is supposed to make you fresh waffles throughout the day will have waffles made and waiting which are given to you cold. - The surrounding area. In some of the reviews I’ve seen people say there’s loads of shops nearby in which the reality is it’s just a couple of shops with the same merchandise in every shop. Fake bags, fake perfume , fake trainers and every member of staff tries to force you into their shop to buy something. Once you step out the hotel and go near any shop or market you don’t get the free will to walk around and have a browse, if you do go inside you’re then followed around which can be quite uncomfortable. Overall I would give 2 and a half stars if possible. The hotel has potential as its is a large hotel with its own beach area, the pool area is good but it’s no way 5 *

Jack

This is my second time staying at this hotel and I’ve loved my stays so much. The staff are amazing and so friendly. I had a maintenance issue but they rectified it within 10 minutes which is great. The food was better than I expected and the drink selection was great too. The pools are a great and the location is ideal too. Yes the rooms are a little old fashion, but, they are exactly as advertised and are a great size with a balcony to relax on too. I will definitely be going back again and cannot wait.

Colin Rosario

Don't expect 5 star however, the rooms were clean and big. No Aircon but the rooms have a fan which was very wobbly and noisy in our room. The food was palatable and plenty of it. Pools were clean. Lots of steps and a steep hill descent to the town and bars so be prepared to get your steps up. It was cheap and cheerful and I had no real complaints. Get what you pay for.

Celina “CS” Pinto

We stayed 4 nights all-inclusive and overall enjoyed our stay. The apartment was spacious with a nice balcony and terrace, though some areas (like the kitchen) were a bit run down. Food was decent but limited for vegetarians. Staff were lovely and very helpful. Downsides: no water dispenser, and you must buy a cup for drinks (you get the money back), which aren’t always well cleaned. Despite this, we still had a good time and would recommend.

Jessica Davies - Colclough

Blue Sea Callao Gardens – 2 Stars We stayed at Blue Sea Callao Gardens and unfortunately found the experience quite underwhelming. The all-inclusive package really isn’t worth it. Cocktails are not included, the juice machine wasn’t working, and only fizzy soft drinks were available as mixers. The food was consistently cold, even when freshly brought out, and the options were very limited. The salad bar consisted of just lettuce, onions, olives, cucumber, and a few sauces, with a small selection of ham, salami, cheese, one or two meats, and usually a potato dish. The restaurant was also uncomfortable in the heat, with no air conditioning and only ceiling fans that made little difference. We were told we could not sit outside with our meals, even though it was cooler outdoors than inside. In addition, there was a staff member present during meal service who frequently asked guests to move or leave certain areas, even when the restaurant was full and those areas had plenty of available seats. This made dining feel unnecessarily stressful. Rooms also had a number of issues. There was no air conditioning, and fans could only be rented for €30 per week. Towels required a €20 deposit each. Beds were very hard, and what was meant to be a double bed turned out to be two singles tied together with zip ties. The sofa bed, although slightly softer, was heavily worn and dirty. There was visible mold under the kitchen sink, and the bathroom was not well maintained – the toilet was loose and rocked underneath you, and the sink area was covered in ants. The snack bar was extremely basic, offering only bread, meat, cheese, and a few plain biscuits. Entertainment was also very limited, consisting of bingo on most nights, with the only exception being a trio of singers on Saturday evening. On the positive side, the pools were a good size and enjoyable, and the fresh fruit and vegetables provided were of good quality. Excursions offered through the hotel were worthwhile, though it’s worth checking prices online before booking, as online rates are often cheaper than those offered in person. The nearby supermarkets were also very convenient for buying your own food and drinks. Overall, self-catering is probably the best option if you stay here. While there are a few positives, the overall experience left us disappointed, and we wouldn’t choose the all-inclusive package again. Pros: Large, enjoyable pools Fresh fruit and vegetables Good excursions available Close to supermarkets for self-catering Cons: All-inclusive not worth it (cocktails not included, broken juice machine) Food consistently cold with very limited choices Restaurant uncomfortable, no AC, ceiling fans ineffective No outdoor dining allowed with meals Staff member during meal service regularly asking guests to move, adding stress Rooms hot, fans extra cost (€30/week) Towels require €20 deposit Very hard beds; “double” bed was two singles tied with zip ties Sofa bed dirty and worn Mold under the kitchen sink Toilet loose and unstable Bathroom sink area covered in ants Snack bar minimal Entertainment poor (mostly bingo, one night of singers) Excursions sometimes cheaper online than through hotel.

Valerija

We did not expect much, but we're hoping for better. When we first arrived, the area looked great. The lobby was very nice and looked quite fancy, actually. The guy at the front desk was okay could be friendlier but overall okay. Major downside is that the wait for your rooms to be ready was actually ridiculous, but we managed to convince them to give us at least one of the rooms early. The food is mediocre at best. Most of the meat was dry and was basically the same thing every day. Cocktails were good, but they demanded cash for the cup, and if you didn't have it, then sorry you're not getting anything. One barman was particularly nasty about this rule for no good reason. There was no entertainment despite advertising otherwise, and the location itself is quite remote and quiet, with all the good spots being 10-20 min away by car for 1+ hours away by bus. Also, the cleaning was non existing they make your bed every other day and mopped the floor that hadn't even been swept. One day, we didn't even receive towels after they took the old ones away. Overall, don't expect much.

Piotrek

We stayed at this hotel in October and absolutely loved it! The resort is large and very well organized, with everything clean and well maintained every day – from the pools and sunbeds to the common areas. The food was excellent and varied, and the drinks were delicious. Our room was spotless, cleaned daily, and had a beautiful view from the balcony. It was our first holiday in Turkey and we couldn’t have asked for a better experience. The staff were incredibly friendly and helpful, and there were plenty of attractions, even on days with bad weather. Highly recommended – we’d love to come back!

Vlada Shevchuk

The staff are so good!! Very professional and kind. The pools are so big and warm. There is a lot of tasty food and food choices. The rooms are very big and comfy, with a very good view of sea and pools. Also there is a lot of shops on the hotel territory, with very good prices and quality. The hotel are so clean and big, and the lifts are so fast. Also the hotel is well decorated and have a lot of plants. I will definitely come here again!!!

I Eszet

The worst “5 stars” hotel we’ve ever stayed in – feels like a bad 3-star at best We travel between 4 and 6 times a year, and honestly, this is the worst “5-star” hotel we have ever seen. Many 4-star hotels are miles better. I’ll keep it short because nobody reads long reviews – here are the quick negatives: A la carte: Paper napkins, all food served cold at the same time. Turkish restaurant = fries, pasta, nuggets, some meat, and mayo & ketchup in sachets. No thanks! Not enough staff: 10 minutes in line for eggs, another 10 for coffee, another 10 for a drink. Basically, you spend your holiday queueing. Turkish guests treated better: Just look at the 5-star reviews – most are Turkish names. Sadly, non-Turkish guests are treated worse. Restaurant chaos: In 9 days we only got wine twice. Nobody asks, nobody cares. No cutlery on tables. You walk around like crazy looking for a place to sit. It feels like a school canteen, not a restaurant. Lights off at 10:00 sharp: Breakfast ends at 10:00 and they literally turn the lights off while you eat. We were still finishing with our 14-month-old baby and had to eat in the dark. Disgraceful. Food quality: The same cheap, heavily processed food every day. Fruits: Bananas cut into 4 tiny pieces. Only apples, pears, and sometimes melon. For such a huge hotel – this is embarrassing. Reception: When my wristband broke, the man almost twisted my hand off. Extremely rude and aggressive. Parking discrimination: We rented a car to visit Antalya Mall. Guards refused to let us in, saying parking was full – while Turkish families were allowed in, laughing and joking. We’ve travelled to many countries and never felt so disrespected. This hotel left a horrible aftertaste. We’ll never come back.

fatima ait lhadj

The staff at this hotel were extremely rude. They refused to serve things and would argue or complain if you asked for something simple like more ice or another drink. They sat around talking in Turkish and almost making fun of you or talking behind your back, could not speak English, and overall showed no hospitality at all. Because of the staff, I would never recommend anyone to come to this hotel. On top of that, clothes went missing from the room. I am not saying it was stolen, but it is very disappointing that clothes disappear, even if it was by mistake. The food was not very good, but it was still possible to eat. Out of several staff members, I only met two who gave me a truly nice and warm welcome. All the others had no sense of service or guest-friendliness whatsoever. Honestly, this hotel is nothing compared to White City, where I stayed two years ago. I should never have chosen this one. Overall, the staff were far too rude, the service was on a very low level, and the price is much too high for what you actually get. I would never recommend anyone to stay at this hotel.

Clayton Watkins

PLEASE READ IF FROM UK!!! Well where do I start… First of all I don’t understand how a ‘5 star hotel’ can charge you for the WiFi?! Service: We had complained about the staff talking Turkish taking the mick out of us because we was English and the manager would not listen to our complaints when the women spoke about what happened, the HOTEL MANAGER was saying “you’re just a woman” until the men in our group said something. Then the bar staff was kicking the bins, smashing glasses trying to get to our group. They then tried asking me for my information when I had nothing to do with the situation which felt was very suspicious and intimidating. Food: Absolutely awful, bland, two of the kids we were with had food poisoning from RAW chicken in the kebabs, one of the men in our group then went and complained about the raw chicken to the person serving it and was told that there was no problem with it (RAW CHICKEN)!!! All inclusive food is the same every night, and everything just is just done with minimum effort. Room: Room is okay to be honest, the beds are rock hard, everyone in our 25 person group has had bad back or poor night sleeps. Pools: There is 1 life guard, who tried having a go at the kids we were with for stupid things like jumping in the pool. I know a life guards job is to make sure people are being safe, however he is very rude and hostile, he was having a go at the 15 year old boy we was with for literally just jumping in the pool. He then got security over to try get rid of us and made everything personal. After speaking with other families they also had similar interactions with this particular lifeguard. On a positive note there was a couple of the staff that were very nice and accommodating. Huge shout out to Aldo at the beach bar!! Really nice guy and deserves to be in a better hotel!!! I don’t expect to be treated like royalty, but I also don’t expect to be made to feel like a burden, or undermined as a paying customer. (Too highlight how little they care, watch how they give an automated reply to this review like they have with every other complaint)

Rob henderson

We booked a family holiday here and were completely disappointed. The rooms, hallways, and kitchen were all filthy. The staff were rude, and the food was terrible, with very poor cleanliness throughout. Each evening, there was a huge queue for the all-inclusive bar. There is genuinely nothing positive to say about this place. Save your money and avoid the disappointment – go elsewhere. After we left the next few days apparently the kitchen was under lock and key and customers where been made to walk up the road to other hotels owned by sbh and use there services all week.

Michelle Nuszer

Where do I begin….we stayed at this hotel for 8 days and they continuously disappointed us. To start, we checked into our room and it absolutely STUNK of sewage and death. No matter what we did, the smell did not go away. We told the front desk about the terrible smells and they didn’t do anything to accommodate or help. So unfortunately we were stuck with a disgustingly smelly room for our whole stay. Next the buffet food - absolute worst we’ve ever experienced. All the same stuff everyday, no flavor, very random combinations that don’t cater to everyone, cold, undercooked, overcooked, dirty plates and glasses. Let alone the cooks didn’t even know what they cooked when we asked them (since barely anything was labeled) The drinks - didn’t expect the best since it’s an all inclusive but most cocktails were just juice and sugar, barely any alcohol or good taste. The wine tasted like vinegar or apple juice, barely even wine. The beer was the best thing. Activities - there was a lack of things to do. Though we weren’t expecting anything crazy, they don’t cater to adults in anyway. Aside from the water aerobics in the morning, they barely play music by the pool. They spring “darts in 5 minutes” upon you but it all just seems lazy, outdated, and boring. The entertainers are good with the kids for the day and mini disco, but the adults entertainment at night is very tacky, effortless, and disappointing. Cleanliness- our floor had crumbs and pretzels from the person staying before, the sheets and pillow cases had stains, the bathroom absolutely stunk of sewage, the shower was old and moldy, & the balcony looked very outdated with cracks in the paint/ceiling. Overall, we were very disappointed with our stay. The staff wasn’t very helpful. We had to chase down maids. The whole resort itself needs a big update and more up keep.

Nóra Györgyi

Not sure where the 4 stars came from – maybe they meant in a galaxy far, far away? The only nice thing I can say about this hotel is that the rooms are spacious. That’s it. Everything else feels like a masterclass in disappointment. Let’s start with the “all-inclusive” food situation. You have about a 30-minute window after lunch or dinner starts to get something edible, otherwise you’re left with scraps – and by that I mean bread and butter. Literally. If you're not in the queue early enough, your main course is watching someone else eat the last piece of grilled chicken. It's laughable. Calling it “all-inclusive” is like calling a vending machine a fine dining experience. Now, if you’re travelling as a couple – great, they’ve got you covered. But families? Good luck. 90% of the tables are for two people. If you’re hoping to sit and eat with your partner and kids, you’re in for a logistical puzzle every mealtime. The service? Mixed at best. Some of the waiters were lovely, and clearly trying their best. But the guy at reception – wow. Rude and unhelpful doesn't even begin to cover it. It was like we were bothering him just by showing up. Basic manners don’t cost a thing, and yet somehow they still felt too expensive for some of the staff here. Drinks? You’ll need to queue 20 minutes for a watered-down beer. They have one bar open for what felt like 500 people, and only one poor soul working behind it. Honestly, we ended up going out every evening just to get a decent meal and a drink that actually tasted like what we ordered. Yes, it’s a cheaper option, but if you’re hoping to actually enjoy your holiday, I’d recommend looking elsewhere. Unless, of course, you're in the mood for bread, queues, and being ignored. In that case – this place is perfect.

Ali jabbari

I will try my best to be honest. Am I recommending this hotel or will go again?? Definitely not ,will explain why. There were positive points in staffs who were friendly. But negative points so many thins to talk about them. First of all we had to wait more than 2 hours of check in time to get our room. Reception staff had no idea when rooms will be available. And it was not just us there were 5-7 families were waiting same as us. We were 3 people but there were 2 pillows we had to wait more than 4 hours for another pillow. Room services you should go to reception and asked not just once at least 3-4 times so you could have empty bins at least. For pool you must go 6 am to reserve otherwise no chance to have space to use pool. This hotel is not clean and it s too old, uncomfortable beds, dirty toilets which were close to the pool, no bins with lid in women toilets so dirty pads everywhere in toilets,corridors’s carpet too old and dirty. Most of the walls were mouldy even in the restaurant. Drinks were okay, Foods were too much but quality was too bad. First half an hour of each eating time was okay but after that still too much food but in conditions that you wouldn’t feel good to eat. Most of the food like: chicken, meat even had not been cooked properly.

Ebony Morgan

A very average stay. The hotel is by no means a 4 star as described - maybe 10 years ago but due a refresh. Hallways are dirty and carpet worn, very tired overall look to the hotel. Rooms are a good size, very basic but with decent amenities. However, the aircon lets off an unpleasant smell. Staff are polite and seem to be doing the best they can with the tools they are given. The entertainment team work very hard and are are all very friendly and energetic! They really do make the holiday - especially for the children. Lots going on; darts, water polo, dances by the pool, aqua aerobics, entertainment in the night. Food is average, bring kind - the freshly cooked meats were nice but after a week, repetitive. I am an adventurous eater but stayed away from anything sat out as often Luke-warm and sat for a long period. Pool area is okay, lovely size pool and right by the beach. Bar staff work very hard at the pool bar and are friendly. However, lots of loose tiles and pool area becomes mucky without cleaning all day. Lifeguard was extremely rude and seemed more of a ‘reinforcer’ than a lifeguard, did not have eyes on the pool for safety at all times but often gave adults ‘rows’ for doing very minor things (playing ball, using a pool float deemed ‘too big’ for the pool etc) I would certainly not go back to the hotel but great location and overall a pleasant holiday.

Jaxon Christopher

Loved every second of my stay at Club Cala Romani, from the moment I arrived it felt smooth and welcoming. Upon check-in, I was so impressed at how quick and easy it was, it honestly felt like I never had to wait at all. Knowing how check-ins can drag sometimes, it was refreshing to be settled in so fast. Everything about my room was amazing, spotless, and even came with a lovely special treat waiting for me. Let me say, Naim was fantastic, friendly, helpful, and one of the most down-to-earth people I’ve met. On reception, Anna and Joanna were both incredibly kind and guided me whenever I needed help exploring the area. Very grateful for their warmth and patience, they truly made my stay even better. Even though the food was a bit basic, that didn’t bother me because I wasn’t really there for the food. Sometimes I would just grab a pizza or burger and eat in the room, occasionally some Bulgarian treats. Plus, there’s a beautiful beach just down the green path, peaceful, scenic, and absolutely worth the walk. Every moment there felt calm and special, the perfect place to unwind. The whole atmosphere of Club Cala Romani was welcoming and full of good energy. You can tell the team genuinely care about making guests feel happy. All in all, an unforgettable stay that I’d recommend to anyone — can’t wait to come back! ❤️

chris evans

A lot of harsh reviews on here, rooms are clean and cleaned daily by friendly staff, reception staff are friendly and very helpful. Tv remote and WiFi not included is interesting but not the end of the world, who needs it when on holiday anyway? All inclusive drinks are included using a cup system, maximum of 2 per person at a time but you can have all you want so is no big deal. Really nice area and the pool is great. If you want a quiet place with no children or drunken brits then definitely not the place for you. Would come again 👍

Abigail Clarkson

We enjoyed ourselves, but a holiday is what you make it. Upon arrival we completed online check in previously but the process still took over 2 hours, and only 1 room key given later we then asked reception for a second. The food was good, Mexican and Asian themed nights. Nobody went hungry but the food is very repetitive with just meat changing every night. There was no problem with getting sun lounges and there was always plenty available even with the hotel being very full. Kids club and entertainment was good. The local area is good but is basic. Rooms were cleaned but not to a standard, bedding was never changed and we were there for 10 days.

Lauren Matthews

I don’t usually leave negative reviews, but I feel this one is necessary. This hotel was a huge disappointment. The air conditioning barely worked, the beds were uncomfortable, and the rooms were dirty. Staff at both reception and the bar were rude and unhelpful, and everything was painfully slow. The check-in process was a nightmare, and to make matters worse, you have to pay extra for basics like WiFi and even a TV remote — which is ridiculous for an all-inclusive stay. The food was poor, often cold, and we ended up eating out most nights despite paying for all-inclusive. The worst part was that my relatives had ants crawling all over their room and in their bed — they ended up covered in bites that turned into blisters across their bodies. When we complained, staff brushed it off and said it was “just the heat/sun,” and did nothing to help. On top of that, walls are paper thin, so you hear everything from next door, and staff would even barge into the room early in the morning without giving time to answer the door. The only positives I can give are that the pool was nice, and the town and beach are conveniently close by. Sadly, everything else made the stay miserable, and I wouldn’t recommend this hotel to anyone.

Tim Archontides

I have read a few reviews on this place and have to say I can't see what the bad one are on about. Booking in can be a bit of a hassle, but no worse than any another. Food is good with a choice of food,and plenty of fresh salad and fruit. Yes you have to pay to get a cup for drinks but you get it back at end of holidays. Room was clean and was cleaned everyday by lovely staff. Bar staff very friendly as was all staff. Nice walk to great beach, and town. Pool was good with plenty of sun beds. Yes you have to pay for wifi and tv remote, but I did come on holiday to watch tv. I would recommend.

Klaudia

We stayed at this hotel September 2024 for a week. Hotel is in lovely, quiet location out of main resort part. Lovely, clean rooms. Housekeepers visited daily. We got a room with balcony and sea view which was great. Food - huge selection for breakfasts, lunches and dinners as well as puddings. Drinks were good too and good choice. Can’t say anything bad about the hotel. Also lovely staff, from housekeeper, to reception, bar and restaurant staff.

Roberto callari

The stay was lovely, and the food was quite nice. Overall, it was a very pleasant experience. I would like to offer a special commendation to the gentleman at the reception desk. I believe his name is Jesus; he was exceptionally professional, always helpful, and consistently provided excellent service. And, most importantly, he was doing so always with a smile on his face. Great asset to the company 👌

Mariana bud

We stayed for 6 nights here with our 5 years old son. They give us an 1 bedroom flat,the furniture was a bit old and the air con did not work. We did not spent much time in the room so it was ok fir us. The food was delicious,i did not know what to eat first,the cakes very nice,lots of fruits,lots of choices. The stuff was very friendly and my kid loved Leo and the other guys at the Disco party . We enjoyed our stay here and i would come back.

Michelle Bouch

Very dated hotel. From the rooms to the sunbeds it definitely needs updating. Sunbeds were filthy and broken. Food was buffet style..bit repetitive but ok. Rooms were basic. Shower was broken. View was good as they had put us in a 2 bed apartment when we had booked 2 rooms, it was on top floor with uninterrupted view. Entertainment team lacked enthusiasm and was very geared towards other nationalities. Nothing much going on around the pool area. Wouldn't go to this hotel again unless it was massively refurbished.

Stephen Hill

Absolute disgrace of a place outdated hotel falling apart. Only one bar to get drinks from which is over the otherside of the hotel. Food below standard and repetitive hotel aimed mostly at other European countries avoid if your English. Soft drink machine switched off in the morning but it's okay for chefs to come over and switch it on after handling raw food with there gloves on touch glasses and then switch it off. I watched one chef who was handling raw chicken come over and touch glasses and drink machine then go back to cooking spoke to reception and he to told after I said it is disgusting he told me f@#£ you wouldn't get the manager either. Entertainment is poor and the place is in disrepair. Avoid at all costs better places for the same price. Love holidays and tui should not be using this place. Also avoid if you don't want food poisoning

jon benson

There was an issue with the air conditioning however they resolved this and in the showers there was nowhere to put products like a shelf which really annoys me as it’s a very basic thing , also the shower head holder did that droopy thing or was tilting right up at the ceiling so you have to get the pressure right to stop this , the staff were very friendly and the room cleaning was superb and a nice touch replenished water in the fridge daily. Although the distance from town was a mile there was a taxi point and we used the electric scooters (hopp) that you download the app and go , the food was adequate not superb but I have had a lot worse , overall I would come back 👍

b jones

This was our second time visiting Evita Resort, and once again it was absolutely amazing! The food was fantastic with so much choice, the service was excellent, and everything about the resort makes for a perfect holiday. What really made our stay unforgettable was the entertainment crew – especially Sam. His energy, friendliness, and the way he gets everyone involved made such a difference. He truly went above and beyond to make our holiday special, and it wouldn’t have been the same without him. Evita Resort never disappoints, and we’ll definitely be back again. Highly recommend to anyone looking for great food, great service, and an all-round brilliant experience!

Rachel Ann

As a group of 6 that turned up at 8pm on a Saturday night we were told our rooms wasn't ready due to fumes!!! no apology so we was shipped out to different hotels not the best start. Arrived back Sunday morning where reception apologised for the misunderstanding of double booking which they could have just said that Saturday night instead of lying. 3 days in we were in room 516 and the shower door came clean off the rails and smashed everywhere luckily we wasn't hurt just a few grazes husband went to reception who sent him back with an accident form and 2 plasters followed by maintenance men and 2 housekeepers. No shower door for the rest of our stay no apology no check on our welfare nothing from them when I chased this up the next 2 days was just given towels for the floor. I feel the accident form was just for show and lying in a shredder somewhere. Entertainment and bar staff really good and to be honest the best thing about this hotel, housekeeping good and its a clean hotel. Food aways cold in the resturant no matter if you're in early or late not much choice either but could be because we were approaching the end of season, however Snack bar was really good gyros and pizza were lovely. Pool good and always managed to get sunbeds. You get what you pay for I suppose and was realy nice to see the peacocks wandering about too. Wouldn't class this as a 4 star hotel more a 3.

Saeid Shahani

The worst hotel I’ve ever stayed at. I travel with my family a couple of times a year, but this place was just a nightmare. If you’re reading this – honestly, don’t book it. We had to wait for hours in the heat to check in, didn’t get the room until 6 pm. The room was in bad shape, the food was awful, and the pool… disgusting. There was literally poop floating in the water. Sunbeds around the pool were broken too. Nothing good to say about this hotel. Total waste of money.

Laura Kudzia

We booked our trip in May through TUI. Unfortunately, the problems started right after check-in. The room we received was completely different from what we booked – instead of a double room, we got a “family” room with three beds and an unpleasant bathroom. After contacting reception and our travel agency, we were told to come back in the morning to change the room. When we did, the receptionist (dark hair, glasses) was extremely rude, asking what our problem was since we got an “upgrade.” The problem is that we did not book a family room – we booked a double room! Eventually, with great reluctance, they gave us the correct room. Saying “there are no other rooms” after a booking made months in advance is the peak of unprofessionalism. The second and even worse issue – our Dior Sauvage 100 ml perfume disappeared from the room. I have a photo showing the perfume on the desk on Sunday, and it disappeared after housekeeping on Monday and Tuesday while we were on trips and at the beach. We searched the room countless times – nothing. If the perfume had been broken, the smell would have been obvious. We reported this to the reception and to our travel agency immediately. Our agency called the hotel daily, but the only answer we got was “the manager has not replied yet.” The manager never showed up to speak with us and there was no confrontation with the cleaning staff. After constant pressure, we received a ridiculous 50 euros compensation, which is an insult compared to the value of the loss. This is completely unacceptable and disrespectful towards guests. To the person who stole our perfume – you are a disgrace. Stealing from hotel guests is one of the lowest and most shameful things a person can do. We hope karma catches up with you very soon, because you don’t deserve to be working around other people’s belongings. Hotel management is absolutely incompetent! A manager should be present in the hotel and handle such serious issues immediately, not hide away. This hotel deserves 0 stars. The only positive: the restaurant staff and the animators. The restaurant service was always smiling, very attentive, and kept everything clean inside and outside. Pool bar – tasty drinks and friendly service. Animators – amazing, full of energy. Snack bar – delicious pizza and pita. Unfortunately, that’s where the positives end. We will never come back and we do not recommend this hotel to anyone.

Deirdre Cassidy

It works on a card system, you pay onto a card and swipe on the machine. It's supposed to pay any tickets that you won onto the card and you can collect a prize if you have enough points. I don't think half the point registered on the card leading to a very disappointed child

Waqas Ali

Another decent place for kids as much as adults. It's about 5 mins away from the marmaris shopping area. It had a lot of fun things for kids to do. It had a few adult stuff to do such as pool. It also had a baby train which my son enjoyed

mohamad kasemagha

The period of each game is so short. No variety for the games.

Busramiratuncer

Our daughter loves this place very much. You can have a great time with your children. Let me share it with you right away.

Irem

My daughter and I used to come here all the time, but the last people you hired seemed to be very close to people. People come to play with their children and relax, but it's annoying when they're always standing over you.

Sinead Davenport

My husband and I stayed here for 8 nights recently. The views were beautiful and the hotel was very clean. We had a few mishaps - we travelled for work and when arriving at the hotel there was maintenance that was taking place that we were not informed of when we booked. This disrupted our sleep. Hotel manager Nicola was very kind and professional and took her time to accommodate our needs. She is a credit to your company - thank you!

Misha Smiley

🌟🌟🌟🌟🌟 I had an incredible stay at the Cavalieri Art Hotel! The room was spacious and comfortable, with a stunning view of the marina and pools. The breakfast was simply delightful – fresh eggs, crispy bacon, and a perfect sunny-side-up egg that looked almost too good to eat! The staff was friendly and helpful, making sure every detail was perfect. The location is just fantastic, right by the water with plenty of nearby attractions and restaurants. If you’re looking for a relaxing getaway with great views, delicious food, and wonderful service, this hotel is a must-visit!

joseph crabree

When going to this hotel I was questioning my decision booking it as the recent reviews are very mixed and I wasn’t sure what to expect however it did not disappoint. To start off with the positives of the stay, the room was very clean and spacious we had a nice little balcony good room service and trusting cleaners/staff.The breakfast was decent with a wide mix of selection and a bit for everyone it wasn’t the best quality food but it was nice enough. The facilities were good a nice chill pool outside to cool down when sunbathing and the bay right next to the hotel which you could swim in which was nice and refreshing and nice for people who prefer to swim on holiday. The “fitness room” wasn’t great but good enough to get a good enough workout in for on holiday. Now the negatives of the stay most of the staff that work in the bar and the poolside were quite rude as they had no manners and were a bit dull and miserable. And forced all the umbrellas closed by the poolside which was annoying because we couldn’t sit in the shade, as there reason was the “wind was to high” which they just forced us to move in the shade instead of swapping us one of the more sturdy umbrellas which was rude. Overall this wasn’t a bad stay and I would probably recommend as the location is great and very “picturesque” and plenty of stuff to do nearby.

Milica Marceta

The reviews for this hotel tend to be either extremely positive or very negative. I was genuinely curious to see for myself. After spending five days here, I can sum it up in one sentence: I would definitely come back. Yes, the rooms may not be luxuriously renovated — they’re modest and show clear signs of wear — but they’re spacious, the terrace is lovely, the view is phenomenal, and the location is excellent. The pools are spotless, the food is delicious and varied, and the staff is incredibly kind. If you're not overly spoiled or expecting five-star luxury, you’ll likely enjoy this charming hotel as much as I did.

Chas Webster

Perfect spot on the bay really nice rooms great bar and restaurant. The food is excellent plenty of choice. The staff are really helpful and very polite. We will definitely return.

Милена Недева

I spent an unforgettable week at the Lella Baya Hotel. The hotel staff is extremely friendly, the food is more than varied and delicious. There are animators who take care of the daily variety of vacationers. Thank you from the bottom of my heart to everyone working at Lella Baya! Be healthy and blessed!

Bryony Woodward

Beautiful hotel with generous and friendly staff. The food is delicious with lots of choice, including the bar. Very clean, feels safe and close to beach and local bars/entertainment. Animation staff very attentive with lots of great fun activities to do at the hotel.

Catarina Sá

A very good experience. The animation staff was very nice, Rico, Marco and the other staff were very friendly. The gentleman who cleaned our room was very polite and nice. Very good for our first time in Tunisia.

Raman Barzinji

The location and room was outdated. The food deserved three stars, not four. There was no attention to hygiene, space, or variety in food and drinks for children. Waiters kept tables occupied for tipping guests. There was no supervision at the crib. Little was done with feedback; the staff had no authority to take action. not worth repeating and also not recommended.

Mohamed

Worst check in ever, worst hotel ever. Been in the room for 2 hours waiting for the maintenance guy to come fix the AC. Not even a bottle of water in the room. You should look like a rich European to be served in the restaurant; Spent a week there without anyone coming to ask me what to drink or what do I need the whole days 3 meals a day. Very old amenities, very dirty beach, very poor management in the restaurant as well (You'd find soups without bowls and you have to ask and wait long to get one) overall many many many things have to be changed and updated for this piece of hotel...

Nikola Georgiev

We stayed at Royal Lagoons for a week (group of 13 people). The rooms were very dirty, the cleaners barely did anything even after we left them a tip for their service ( we were told that this would improve it). We went out of our way to buy sponges and cleaning liquids and clean the bathrooms ourselves. The bars closed early, wine was only offered during lunch and dinner service. All the egyptian spirits from the bars had the same taste and the bar staff had little to no idea which drink does in which glass. For the whole week I saw beer in all kinds and types of glasses, just not a pint. The restaurant staff (specifically the waiters) all looked like they disliked their jobs and it seemed like we were forcing them to work and do their jobs (even after we tipped them multiple times). The food at the restaurant was 50-50, occasionally good/occasionally bad, but not anywhere to a 5 star experience. It is an all-inclusive hotel, but during breakfast/lunch/dinner there is a guy running around the restaurant offering fresh juices which you would think are free in an all-inclusive hotel, but they are not. He will make you pay for them after you take one ( he does not mention that it is not free beforehand). We did have an amazing night at the fish restaurant where the staff and manager were very friendly and did a great job. To get to the hotel beach you need to wait in front of the reception for a shuttle which comes every 15-20 minutes. The shuttles were in awful condition and the beach area was even worse. The bar there was disgusting! No dishwasher - just leave all the used glasses in sink and hope that does the job! We only went there once for about and hour and never came back. The Shisha bar near the pool was also terrible. Very poorly made shisha and nobody from the bar staff cared enough to look after us and maybe change the charcoal or ask us if we need anything else. When the bill came we were shocked to learn that on top on what we have had to far there is a hidden tax 6 usd per person for service. When confronted, the waiter showed us tiny text at the bottom of the last page of the menu which stated that there is a service task (why would he bother saying it in the first place?). The hotel might say it is 5 stars, and the pictures of the rooms, beach and gardens might suggest the same, but this was nothing remotely close to a 5 star hotel experience. The staff are rude, they talk to themselves when you order something (making it look like they are insulting you). Would not recommend

Marina Petrovic

We stayed at this hotel for 7 days in May, when the weather was perfect for swimming and sunbathing. The hotel is family-friendly, but also perfect for couples or solo travelers. The food was fantastic and always fresh — special compliments to the main chef! The staff were extremely kind, helpful, and always smiling. Whether you’re traveling with children or without, this is an excellent hotel choice. Highly recommend!

LeoS SK

This hotel is far from being a 5-star resort – I would rate it as 3 stars, or 4 low-quality stars at most. The entire hotel is under construction, and we had to cross unsafe areas with construction materials scattered on the ground just to get to our room, which could be dangerous especially for children. Our room was big enough for three people but not very clean, with visible damage especially in the bathroom. The food was extremely repetitive – mostly two types of chicken and a few beef dishes. Shrimps were served only twice in 15 days, and you had to queue more than 5 minutes just to get 3 pieces per person. Another very uncomfortable issue: almost every staff member constantly tried to sell something, offer paid services, or even ask to change their coins for paper money. It felt like we were approached every few minutes, making it hard to relax. The pool was fine, but the bar next to it had a strong, unpleasant smell. The only really good part was the animation team, who were fun, energetic, and made the stay more enjoyable. Overall, I wouldn’t recommend this hotel unless your main goal is to enjoy the shows and activities by the animation team. Everything else needs serious improvement.

Brigitta Zsigmond

I recently stayed at Royal Lagoons Egypt and, in my opinion, this is not a true 5★ hotel. I’ve stayed at better 4★ hotels just five minutes away. The food was especially disappointing – definitely not 5★ quality. Alcohol is limited until 11pm, which makes no sense since the evening shows finish after that, meaning you have to start paying for drinks if you want to stay until the end. Snacks and ice cream were also very restricted – ice cream was available only every two days for one hour, and snacks were limited to pizza and some doughnuts. Another letdown was the service. Some bar staff seemed like they hated being there, and if you asked for something, they often did what they wanted instead of what you requested. The beach is also not within walking distance – you have to rely on buses to get there, which is inconvenient. On top of that, there are way too many people constantly trying to sell you their offers, and they really don’t like to take “no” for an answer, which makes it hard to relax. Overall, even by Egyptian standards this is not a 5★ hotel, and I would not recommend it for anyone expecting a true five-star experience.

Mohamed Ata

This hotel was a complete disappointment and the worst experience I’ve had in Hurghada. The food was terrible — repetitive, badly cooked, and sometimes not safe to eat. The rooms were dirty, with stained sheets, broken furniture, and a bad smell that made our stay very uncomfortable. The pool was filthy, cloudy, and clearly not cleaned regularly. But what made it even worse was the shocking way Egyptians are treated compared to foreign guests. Staff gave much better service to foreigners while treating Egyptians rudely and unfairly. At the restaurant, I personally saw the waiter serving foreign guests full plates, while refusing to do the same for me and my family. This kind of discrimination is unacceptable and insulting. What hurts the most is that I stayed at this hotel last year, and while it wasn’t perfect, the service back then was much better. Unfortunately, this time everything has gone downhill — food, service, cleanliness, and respect for guests. Overall, I strongly advise everyone to avoid this place. It fails in every aspect of hospitality and clearly does not respect all its guests equally.

Steve Jess

Everything brilliant. I was here in January during building works and had a great time then. Now works are completed, even better. Staff, amazing, food amazing.Entertainment every night. Had a couple of things in room needed a bit of maintenance. Reported at reception and went back to room and engineers at the door. Wow. For all the moaners, you will it hard to pick. Perfect place for a break and I will be back again. Diving school on site. Many thanks to all the very hard working staff for making this place Brilliant 👌👌👌

Edvin Gudkov

Many people write 5/5 but it's really not. I would rate it 3/5. The location is good, the staff is sometimes friendly, sometimes not, the food is not great, the sausages are like paper. The alcohol is very weak and diluted with water. The animation is weak, the same music is played every day and everything is the same, after a week you get bored. At least the hotel is clean. It's not bad here but it's not good hotel. I think you can find better hotels for the same price.

Osama Ammar

My stay at this hotel was truly exceptional. • The rooms are clean, spacious, and well-equipped for maximum comfort. • The staff is extremely friendly, professional, and attentive to every detail. • Facilities are top-notch, including the pool, restaurant. • The location is perfect, close to all key attractions and services. • Food is delicious, varied, and caters to all tastes. I highly recommend this hotel for anyone looking for comfort and a memorable stay. One of the best choices for relaxation and enjoyment—I look forward to coming back soon! 🌟🌟🌟🌟🌟

Katrina Vartanijana

I really enjoyed my stay at this hotel! The staff here are truly wonderful — very attentive and caring people. Unfortunately, I got food poisoning from something I ate outside the hotel, and during that difficult time, the hotel staff showed real professionalism and compassion. They kept calling to check on me, asked how I was feeling, and offered help, bringing anything I needed directly to my room. Thanks to their support, I felt much better and more comfortable. A big thank you to the whole team for their kindness and attentiveness!

mohammed

The hotel is nice, and has okay food. The entertainment is awful, the animation team hardly spoke to me and when they did it was very blunt questions like “darts” and then they would walk away. Did not feel welcoming at all, the evening shows need atmosphere they are very boring to watch. It is a beautiful hotel but could have so much more potential.

Pmo Gurung

View, view and more views! Wow! Sea front view was key and ideal. Great service! We got the corner room very tidy and quiet! Lovely holiday and thank you. Taxi to town is €7 so its cheap. Going down is easy and up taxi is best. Amazing

Eleanor Golds

Just got back from the most incredible week at the Altamar Hotel in Gran Canaria, and I honestly can’t recommend it enough! ☀️🌴 It was our first time staying there, and from the moment we arrived, everything exceeded our expectations. The hotel is spotless, the views are absolutely stunning, and every single member of staff went above and beyond to make us feel welcome. We love going away as a family, and finding somewhere that ticks all the boxes isn’t always easy but Altamar completely nailed it. Whether it was relaxing by the pool, enjoying the entertainment, or just soaking up the views from our balcony, every moment felt perfect. The food and service in the restaurant were amazing too!such a good variety and so well looked after. It’s in a brilliant location, surrounded by lots of lovely things to do and the beaches aren’t far either, which was a big bonus! It’s safe to say this definitely won’t be our last visit!!! We’ve already decided this will be our go to hotel every year for our family holidays. If you’re thinking of visiting Gran Canaria, I genuinely couldn’t recommend Altamar enough. Already counting down the days until we’re back! ✈️🏖️🌅❤️ #AltamarHotel #GranCanaria #FamilyHoliday #AlreadyPlanningTheNextOne #MemoriesMade #HolidayBliss

M Knight

Just had one week here, all inclusive. The hotel is beautiful and clean, the views amazing over the bay. All the hotels in this area are on steep hills so even though there are lifts you will find yourself walking up steep stairs.The staff were very welcoming and friendly. Our rooms were lovely and spacious. The meals were all Hot and Cold buffet style meals. We found there was plenty to choose from and it was excellent. There were 2 pools and plenty of sunbeds. There was a well stocked shop in the Reception, massage chairs and a Hairdresser and Beauty Salon. You could book the trips in the hotel foyer, taxis were available outside the door. There was entertainment each evening, however it was a reasonably quiet hotel and this suited me very well.

Dean Martin

Great hotel! Food was really good, evening entertainment was pretty decent. Only down side was the Lift. The rest fo the hotel is really good. The gym has some radio equipment but lacks any kind of resistance training equipment. All rooms are sea view and have self catering facilities no real need to be all inclusive. Only 4 inclusive cocktails.

Anna

We had the very top rooms and the views were very nice, we enjoyed it a lot. The room was simple yet comfortable and clean. The only problem we had was with the shower, where the water was either too hot or too cold (thus the 4 stars), we didn’t inform the reception though because we were staying for a short period of time.

Kevin Weymouth

Currently staying here. Great hotel. Rooms are very spaceous, slightly outdated but nothing wrong with them. Staff are excellent 👌. Night entrainment is very good. Kids disco is short but very good and the next entertainment doesn't start for 20 to 30mins later. We went half board. Food so far has been very good with different themes every night and plenty options at breakfast. Pool is slightly cold and the kids waterslides aren't really usable because they are not in a pool so hitting hard concrete but kids still enjoyed the pool and the small pool. Location is poor, about 20min walk to the end of termolinos prominade. They do have shuttle bus but we didn't use it yet. Room we had was noisey, facing the entertainment stage and beside a busy road so alot of excess noise, if you put kids to bed early and like to keep the door open etc, you can't. For value for money and overall the hotel is great and worth the stay. I would probable ask for a room facing the front of the hotel to avoid the noise.

Jessica Spraw

Very clean hotel. Rooms are outdated but a nice size and very clean! The hotel is lovely for a family holiday. The staff was very friendly to everyone and great with children. The all inclusive restaurant food was very clean and lots of options for everyone! The hotel has beautiful views, great entertainment for the kids and adults later that evening! We will be returning again next year! We really enjoyed it as a family of 6.

Yussef Yu

⭐️⭐️⭐️⭐️ (4/5) I stayed at AluaSun Costa Park for three nights at the end of September and had an overall good experience. Positives: The hotel has a good location and offers great value for money. There are plenty of activities, especially for children. The staff were friendly and helpful. My room was spacious and had a balcony with a nice view of the pool. Areas for improvement: In the evenings, music plays until midnight — so if you’re an early sleeper, you might want to request a room away from the pool area. The breakfast buffet was fine but lacked variety. The hotel looks modern from the outside, while the hallways and staircases feel a bit dated. Overall, a pleasant stay with some minor drawbacks, but a good choice for families and short getaways.

E N

I stayed at the AluaSun Resort for a week. Overall, it was a good experience for the price, but there’s definitely room for improvement. The front desk is always busy, and guests often have to queue for quite a while because there isn’t enough staff. On the other hand, the restaurant staff work incredibly hard and deserve recognition for their effort. My room was also always clean, which I appreciated. A big shoutout to Antonio, who went above and beyond to help me with directions and did his best to contact the trip agency after Karin, the manager, gave me the wrong time information. His professionalism really stood out. One serious concern: the lifeguards should sit in a more visible spot. One day, a child was drowning, and I had to jump into the water because the lifeguards, sitting in a hidden corner, didn’t notice. I hope the parents reported this incident to reception. There’s also supposed to be a free shuttle bus, but it didn’t show up on several occasions. Even after two days, the manager still couldn’t explain what happened — her customer service could really use improvement. All in all, the resort offers decent value for money, but with better staffing, clearer communication, and stronger safety awareness, it could be much better.

Muriel Smalley

Nice large rooms,comfortable beds and a balcony. Food was very good with a large selection of dishes. We were half board so found the drink prices quite expensive. Staff were very nice and helpful. The hotel was a bit out of the way although there was a shuttle bus at certain times and a taxi from the town was only €7.

Hanna Krysiak

It's amazing hotel Allegro.The entire staff was polite and helpful. The room we booked was cozy, clean, with clean towels every day and a very comfortable Quinn-sized bed. The food, snacks, and drinks were delicious, all to a high standard. Thank you very much for such a pleasant stay, especially Mustafa,Halima. We will definitely be back. I recommend the Allegro hotel to everyone.

Hania

I had a wonderful stay at the Allegro Hotel in Agadir. The rooms were clean, spacious, and very comfortable, and the food offered a great variety with delicious local and international options. The location is perfect, just a short walk from the beach, and the pool and gardens are beautifully maintained. What really made my holiday special was the amazing animation team. They were always full of energy, friendly, and welcoming. They organized many fun activities during the day—like games, sports, and dance lessons—and the evening shows were entertaining and professional. The team managed to create a great atmosphere without ever being pushy, which I really appreciated. Thanks to the staff and especially the animators, the hotel felt lively and warm. I would definitely recommend Allegro Hotel to anyone looking for a relaxing yet fun holiday in Morocco.

Aimee Roberts

We recently stayed in this hotel with our family. From start to finish all the staff have been welcoming and friendly, especially the animation team. From fun activities to parties, and always checking in on us throughout the day to ensure we’ve all been enjoying ourselves. Karam, Yassmine and Imane, have made our stay unforgettable, always making sure we have a fun time and making us feel so welcome, we couldn’t have asked for a better time whilst staying in Allegro.

Steph Latham

Came for 5 days, animation team got us involved straight away and were really friendly, shout out to Karam! Food great. Activities really good - water volleyball and polo was great. All staff are brilliant!

That's Football

This has been the best holiday ever. The animation team are the best, so welcoming and funny definitely make the holiday 100 times better, they made our holiday even better. So many things to do and activities happen throughout the day. Rooms are so clean. Couldn’t find a fault with the place or the people. Would 100% recommend this hotel to anyone. The location of the hotel is very close to shops and a 2 minute walk to the beach. The atmosphere is the best through the day and even better at night with nightly entertainment and sometimes shows in the theatre. Definitely value for money.

Jamie Shavdia

I had a truly exceptional experience here. From the moment I arrived, I was welcomed warmly and made to feel completely at ease. The customer service was outstanding – friendly, professional, and attentive to every detail. The atmosphere was inviting, clean, and comfortable, which added to the enjoyment. Everything was handled efficiently, and the quality of the service exceeded my expectations. It’s rare to find such dedication and genuine care, but this place delivers it effortlessly. I would recommend it without hesitation to anyone looking for excellence and a positive experience. I’ll definitely be returning in the future!

Demi

Me and my partner have just got back from staying here for the past week. I’d like to start by making it clear this hotel is not a 5 star hotel. The food is below average, and very limited on choices. There was a particular member of staff in the restaurant a lady who makes it clear she doesn’t like the English I witnessed her talking about a guest to her colleague and was sticking her fingers up about this guest, which I found absolutely disgusting. There’s a young girl who works on reception who was always rude and blunt, one day she tried to charge us for the hotel mini bus to the drop off at Mythos restaurant even though the mini bus is free through the hotel at set times! Which we had to state to her which then she still continued to argue it with us until we pointed out the hotels bus times which were on a board behind her then she came across like she didn’t realise. The day we were leaving the hotel we got charged 10 euros just to get hotel mini bus down the bottom of the hill to be able to get our transport to the airport which we had paid for in our package! The hotel is in the middle of nowhere so you are limited on being able to go to a shop and get essentials etc, so the hotel does provide a small shop but the shop doesn’t open until 10am and the bar doesn’t open until 11am, and this meant we couldn’t get any drinks from bottle of water or any form of soft drink until this time not even coffee or tea which we found frustrating as it meant we had to stock up from the shop the night before. On the plus side for an all inclusive the alcoholic drinks were good and the rooms were always cleaned very good each day. There is a really lovely man whio works in the bar, he’s always smiling and very welcoming. The Mountain View’s are stunning

Ignas Danisevičius

Amazing stay at Filion Suites Resort & Spa! Everything was great – the room, the food, the atmosphere. The staff were super friendly and helpful. A special thanks to bartender Vasilij for making our evenings unforgettable with his great service and energy. Highly recommended!

Аня Лізавчук

We were very happy with our stay at this hotel! We booked all inclusive – and it was amazing: breakfasts, lunches, and dinners were varied and delicious, always fresh. The bar with drinks was available for free during the day, which was very convenient. The hotel is located in the mountains – the views are incredible and the air is fresh. There was a free shuttle to the beach, only about 7 minutes away, which was no problem at all. The staff were very friendly and helpful, the rooms were clean and comfortable, and the hotel grounds were well-maintained and green. The atmosphere is cozy, a perfect place for a relaxing holiday. We will definitely come back!

Alex Moore

We loved our stay at the filion suites. Staff are great and the most particular mention to Regina. Our holiday was made by this lovely lady who could not do enough to make sure every day was perfect and we had a great day every day and excursion we booked. I genuinely cannot see how people can say anything bad about the hotel or any of the staff here as we don't normally go anywhere more than once but we would come back to Crete and stay here again without question !!

RISTEÁRD LDN

Fantastic Stay at Grand Muthu Oura View Beach Club! From the moment we arrived, our experience was excellent. At reception, we were warmly welcomed by Barbara, who was polite, kind, and incredibly helpful—she’s a real asset to the hotel and set the tone for a wonderful stay. The hotel itself is huge and beautifully equipped, offering everything you could want for a relaxing holiday. There are multiple pools, a well-equipped gym, and direct access to the beach, which is absolutely stunning. Our room was spacious, clean, and comfortable—perfect for our needs—but I have to admit, most of our time was spent enjoying the beach and pool areas. The food was excellent and offered plenty of choice. We had breakfast and lunch every day at the Aqua Bar, and both were consistently tasty and fresh. In the evenings, there’s the Jac Restaurant, which serves a huge buffet with something to suit everyone—available every night and well worth visiting. We also tried the themed restaurants throughout our stay: Piri Piri (Night 1): Delicious and full of flavour—highly recommended. The Grill (Night 2): Nice, but my least favourite of the ones we tried. Teppanyaki (Night 3): My absolute favourite! A fun dining experience and the food was outstanding—don’t miss it. Tapas (Night 4): The only one I didn’t personally enjoy. Indian (Night 5): Fantastic—packed with flavour and beautifully prepared. Overall, I had a wonderful stay and would definitely recommend the Grand Muthu Oura View Beach Club to anyone visiting Albufeira. If you need assistance, seek out Barbara at reception—she’s fantastic and will guide you through everything, including exploring the wider MGM collection of hotels.

F. murphy

Definitley not 5 star. Rooms need a major overhaul and looking nothing like the booking we made. Was told all rooms come with single beds and doubles aren't available. Slowest elevators I've ever encountered so you better have your walking shoes on if you want to get up and down to your room quickly. Can't fault the location, very little noise with the strip being close by and great for beach front access.

Lana

This hotel is not really 5 star, maybe more like 2 or 3 star. Food is very basic, not much choice. They say cocktails are available, but staff don’t seem trained to make them properly. Bar staff were not friendly, no eye contact, no welcome. One bartender, Diego, was unbelievably rude. I had to speak to management at reception. They said they will look into it, but I am not sure anything will happen. Rooms are old and need renovation. No entertainment at all. I can accept simple food or old rooms, but not bad attitude from staff. If someone doesn’t want to do their job, maybe this is not the right place for them. DISAPPOINTED. Not suitable for families, better for stag or hen party groups. If you are in holiday with kids, I recommend avoiding this hotel.

Callum Malpas

Not 5-Star Quality – Poor Conditions and No Deposit Refunded I stayed at the Grand Muthu Oura View Beach Club and was very disappointed with the overall experience. While advertised as a 5-star hotel, it’s honestly more like a 3-star at best. To begin with, I paid a €100 (£90.04) deposit, which was supposed to be refunded on 15/07/2025, but I still haven’t received it. I’ve followed up with no response from the hotel, which is unacceptable. The condition of the room and facilities was far below what I expected. Doors had visible holes that had been poorly covered over, and the bath was stained. The pool wasn’t even on the same property—it was located in another complex, which wasn’t clearly communicated. I was also placed in a completely different complex of apartments, not the main hotel. While walking back from the beach through the hotel at night, we saw numerous cockroaches, and our balcony was infested with ants. Worse still, when we checked in, the ants had already entered the kitchen inside the apartment. The lack of cleanliness, maintenance issues, pest problems, and poor communication—not to mention the missing deposit—made this stay very frustrating. Definitely not 5-star standards, and I would not return.

Kirsten Jones

This hotel is an awful. The facilities are extremely dated. We booked a standard deluxe room and at check in were told we received a complimentary upgrade to a 1 bedroom apartment. The apartment was dirty, and dated. The hallways are dark and the hotel has no character. We were able to change rooms but even that room was dated. No character and there were dead bugs in the light fixtures. It also smelled of sewage during the day in many areas of the hotel. The drinks were watered down and the food was not good. The best thing about this hotel is the location and the pool.

george mizen

We stayed at St George Palace in North Corfu and it’s in such a beautiful location, surrounded by lovely views and only about a ten-minute walk from the beach. The hotel itself is really nice with great facilities and three fantastic pools. We especially loved the water slide, it was so much fun. The rooms were okay and kept spotless every day by the amazing cleaners. The only issue was the shower, which tended to flood quite easily, but otherwise everything was clean and comfortable. The main thing that let our stay down was the food. It was often cold and didn’t taste very fresh, and it really needed more flavour and variety and actually the food was very repetitive each day. We ended up eating out a lot instead, which was a bit disappointing for an all-inclusive. A massive shout out to Donny at reception, who was honestly brilliant. He was so friendly and we had such a great time chatting to him.

G. Beautare

Worst experience ever. For couple of days we had only cold water when it was already cold outside. It made me sick. Then for whole day the electricity went off. Food is mostly the same the whole week. And quite cold. But the worst - bed bugs. When we told the receptionist the manager said well I don’t see it. Location is okay. It’s a village, not much to do, but honestly I do not recommend this hotel. The conditions are not sanitary.

Ondřej Vrubel

I would give this hotel 5 stars, the food is great as part of the all inclusive, the bartender Nico is the best 👍🏼😎 he gave us great tips for trips and mixed excellent drinks. Overall I would rate this place as perfect. We were very satisfied with it.

Grymo

The hotel is in a good location, situated on a hill with a nice view, and it’s only about a 10-minute walk to the beach. However, there are several downsides that made our stay less enjoyable. One of the biggest issues is the very strong smell of sewage around the hotel, especially near the dining area. This was extremely unpleasant, particularly when eating. Transportation is also quite limited – the only bus connection goes directly to Corfu Town, so getting around without a car is difficult. The rooms are clean, but not very functional. The shower is very small with a curtain that constantly sticks to you, and there is no space to put toiletries. There are also no wardrobes or shelves in the room to store clothes, which makes longer stays inconvenient. The dining room is small and often overcrowded. Breakfasts are repetitive, and desserts were frequently missing. Drinks are served in single-use plastic cups, which is shocking and environmentally unfriendly. There is very poor mobile reception and the Wi-Fi does not reach the rooms, so staying connected is a challenge. On a positive note, the staff are kind and always willing to help.

Joe P

I would give the hotel 3.5 stars. Our room was very basic, with the bare essentials like a fridge, T.V., hairdryer etc but this was fine. The room was also very clean. However, our shower was poor - the holder for the shower head was rusted, so came away from the wall a couple of times which could be frustrating. Alongside this, the showerhead was also similarly rusted/damaged so all of the water would come out of the side of the head. This isn't something we mentioned to the staff as it was bearable, but is a shame it hadn't been picked up prior to our stay. The bedroom had a lovely balcony overlooking the main pool and the air-conditioning in the room was great. Sheets/towels are changed every 3 days, which from a sustainability perspective is excellent. The food was okay - their was a good selection of foods to choose from, including salads, stuffed vegetables and plenty of meat/fish options also. The food was quite basic but was tasty, although at times was samey and I was ready for a change by the end of the week. It would be good if the foods could be labelled with allergens as my friend is gluten intolerant, although I'm completely understand that this is a small business so this likely isn't possible. I wasn't a huge fan of the ice-cream, and the wines weren't particularly nice, although the cocktails were very good as were the soft drinks options. We enjoyed the location - there is a beach just a short walk away from the hotel. There are plenty of local shops & restaurants by the beach also, a couple of which we tried and enjoyed. There aren't many bus connections available - there is one bus that goes to Corfu town (A7), that you need to pre-book tickets for at Alexandros Bikes which is by the beach and is €4 each way. There is another bus but I can't remember where this goes! There is also a sulphuric smell, particularly sitting in the outside seating area, however I don't think this is something the hotel can control and is likely due to the older plumbing on the island. The staff are also very friendly & willing to help - multiple times we asked the reception staff for help and the woman manning it was really helpful, answering all our questions and helping us navigate the buses & our trip to Aqualand! This made us feel very welcomed and did really come in handy when it came to getting out & about. Overall, I have to say this didn't feel like a 4 star hotel.

Lorna Armstrong

Great staff, waiters and bar staff seem to work morning till night! Special shout out to Keya and Jehu, always a nice welcome and friendly chat. Jess from entertainment team really tried to get us to join in but we were there to relax, but she was good at her and job and friendly. Really enjoyed food good selection and lovely fresh salads. The beach is not a beach to rekax on, full of stones and boulders, but once past the large rocks was lovely clear waters. Pool is lovely. There are bars and restaurants around 10min walk and nice coastal walk to viewpoint. I would recommend a visit to coral bay beach nice sandy beach and beautiful clear waters.

Michelle Walsh

This hotel is advised as 4 star but sadly it is at best an average 3 star by Irish standards. The hotel is in need of a major update and is very poorly maintained in some areas. However, the pool area is fabulous with views of the Mediterranean are breathtaking. We were always able to get sunloungers and umbrellas not matter what time we visited the pool. Make use of your balcony to watch the amazing sunsets. Rooms are large but again dated. Beds and pillows especially fall short in the comfort department. Food is buffet style and is good overall. The drinks menu is limited and what is on offer is of poor quality, especially the beer and wine options.There are no international drink labels on offer at the bar either if you wanted to upgrade your drink to your usual tipple from home. This proved to be a major barrier to our travel group enjoying their evenings in the hotel. I don't drink alcohol and found the soft drink options to be fine. We had a few minor issues during our stay which were dealt with immediately. The staff are hard working and friendly. Rooms above or near the nightly entertainment will be disturbed by the noise. Overall the location is the major draw for this hotel, the pool was amazing. If you can overlook the faded grandeur of this hotel it is a good option for pool lovers and is close to the main strip and a short distance from Coral Bay beach.

Yirga Berhane

I had a lovely break from start to finish! We arrived late at night on 27/07/25, after 10 PM. Even though dinner time had finished, Loretta at reception kindly offered us dinner. She is such a lovely and welcoming person – thank you, Loretta! All the hotel staff were professional, caring, and attentive throughout our stay. Our room was cleaned daily to a high standard – thank you to the housekeeping team! Both the indoor and outdoor swimming pools were clean and well-maintained. My son and I also really enjoyed using the gym and sauna – everything was fantastic. The food was amazing – honestly some of the best I’ve had on a holiday. I felt completely relaxed and was able to make the most of all the facilities, which meant a lot given how busy my life usually is. This was truly one of my most unforgettable holidays. A very nice hotel that I would definitely love to return to!

Shaéla Hatboulom

A little feedback on my stay, a great hotel! A top welcome! Welcoming waiters! Especially Best, Jehu and Mariana, big favorites, they are great! The super friendly cleaning staff! Nothing to say! The only shame is that in the evening you can hear the music quite a bit from the hotel room... and regarding the meals, a little more variety would have been great, but it's still super good, so not too disturbing. Otherwise, having booked on Booking.com, we were told there was a shuttle from the airport to the hotel and vice versa, but on site there isn't all that... it's a shame... but otherwise GREAT

Andreas Burger

The hotel has wonderful facilities and potential; the staff seemed to do their absolute best with what has been offered to them. The stay was pleasant albeit that there are some down sides… Waiters were wonderful. The pool is continuously cleaned and the grounds are maintained but THE HOTEL IS VERY OUT OF DATE … there is alot of maintenance that needs to take place, polishing the floors, vacuuming the carpets (appalling), sliding doors don’t close nor lock; the elevators are absolutely disgusting… the entertainment was enjoyable as they really tried their best to keep the guests happy. The hotel store is extremely overpriced- All in All this Hotel needs to be Updated.

Deirdre Lowney

Lovely place - we stayed in one of the corner apartments with a view of the sea. The staff in reception were great, very courteous, as was the receptionist at the gym. Pool was nice but during the day it gets busy with children, couples and families. The animation staff were great to entertain people by the pool with various competitions including bingo. Housekeeping staff came to the apartments every three days. Our apartment was well kitted out with a full sized fridge freezer, cooker and oven. A cupboard just off the kitchen had an ironing board and iron. The coffee maker was easy enough to use. I loved having my cuppa on the balcony. Having two bathrooms (one ensuite) was an unexpected bonus. The area was a bit hilly so the shuttle bus service was very welcome for the return journey in the evening. I would love to come back.

john wardrop

We had a great time spending 10 days at the Hollywood Mirage. Staff were very good, welcoming and helpful. You get a small cleaning pack containing washing up liquid and cloths which is a nice touch. Rooms were clean and spacious. Our room had a spiral staircase up to the bedroom., it wasn’t the widest but it was fine for us. We chose to use pool 2 out of the three we could choose from. It gave as the most shade during the hottest times of the day. We will look to come back and stay in the future.

Amrit Mann

I have stayed at Hollywood Mirage twice now—once two years ago and again during my recent trip. Unfortunately, I found that the standards have noticeably declined, and I do not intend to return for a third stay. The hotel has become too expensive for what it currently offers. The most disappointing aspect was the cleaning service. Upon arrival, it was evident that my bathroom had not been properly cleaned. During my stay, I had to request room cleaning twice in the evening on a day it was scheduled. Even then, the “cleaning” amounted to little more than a towel change, with the bins left unemptied and the floor unswept. This is far below the standard I had previously experienced. Another major drawback was the lack of consistent hot water. The system appears to rely on water tanks that take considerable time to refill, meaning that most showers were lukewarm at best. While this may not bother everyone, it is far from ideal for guests expecting a comfortable stay. On a positive note, I would like to thank the gentleman at reception on Sunday, 28/09, who kindly arranged an early check-in for me upon arrival. As I was travelling solo, his attentiveness and focus on my safety and comfort were very much appreciated. The reception staff overall were welcoming and professional, which makes it all the more disappointing that the poor cleaning standards and unreliable hot water overshadowed my stay.

David Ward

It is a good location and fairly quiet although it is more of a family or young group place. The pools are a decent size and it's not too hard to find free beds. We didn't use any of the entertainment or food on offer. One thing to bring up is that the self catered apartments could do with extra cleaning stuff provided and maybe rewashed dishes after the previous occupants as I had to wash all the dishes again before using them. Also, there was vomit on the pavement leading out of the compound and by the time we left there were about 7 puddles, all days old.

Weronika Bondaruk

We stayed at Hollywood Mirage for a week. Place looked great at first, but not for long. On the second night of our stay we have discovered the place is full of cockroaches. You could see them on the halls and in bathrooms.The place looks great on the outside but the rooms are not too clean. You could see dust all over the room. We had a cleaning lady come in once during our stay to change the sheets and give fresh towels. On the positive note, the hotel gives you free bus connection to the beach. The hotel is located on a hill, so taking a bus directly to the hotel is a huge plus. Food was average as it usually is in hotels, so no complaints here. If you want to try nice Spanish cuisine, go to a restaurant.

Sándor Horváth

We spent 8 days and 7 nights at this hotel, and unfortunately our experience was extremely disappointing. From the very beginning, it was clear that the reception staff were unfriendly and not helpful at all. The room we received had no soundproofing whatsoever, and when we arrived at night, the terrace door had been left open. It had rained, so the water was standing on the tiles inside the room, and we had to clean it up ourselves. We were placed on the ground floor, where the view was just a fence of the neighboring hotel, and people could easily see into our room. From 10 a.m. until 11 p.m., loud music was playing from the neighboring pool and stage area, with heavy bass. Every morning at 6 a.m., a Turkish prayer was broadcast loudly through speakers, which woke us up without fail. There was a gap of about 3 cm between the door and the frame, and we could hear absolutely everything from the neighboring rooms - even people using the bathroom. Each day, we received half a roll of toilet paper for two people and one bottle of water. The floors were never mopped, no dusting was done, and the shower was in poor condition. There is a safe in the room, but they charge 2 euros per day for it, and if you don't pay, they take no responsibility for anything that goes missing. The internet is also charged separately, 2 euros per day. Another completely unacceptable incident also happened: One day around 10 a.m., someone started knocking on our door. The "Do Not Disturb" sign was hanging outside, and we were in the middle of getting dressed to go to the beach. We said "just a moment," but the knocking continued more aggressively. When we opened the door, three grumpy men in work clothes were standing there. Without any proper explanation, one of them said in a rude tone: "telephone control," and they forced us out of the room and entered without giving any reason. This behavior was extremely disrespectful and unacceptable. The food was also very disappointing. Breakfast was the same every single day: eggs, yesterday's cheese and cold cuts that already looked questionable. Lunch typically consisted of three options: pasta, rice, sometimes fish, and tasteless grilled meat. Dinner was occasionally slightly better, but not always. The desserts looked nice, but most of them tasted almost the same. Fruits included watermelon, grapes, and moldy plums. The alcoholic drinks were just acceptable, but the beer was very weak, almost like water. The coffee from the machine was terrible. The pools and "services" were not enjoyable either. There are two pools (not counting the one with the slide). One was so cold that hardly anyone used it, and the other was heated and therefore crowded, mostly with children. At the pool bar, a man repeatedly and aggressively offered massages. Even after we said we were not interested, it was very difficult to get rid of him. He was arrogant and pushy, and many other guests were clearly uncomfortable with him as well. There is no disco room, daily programs are rare or low-quality, and the evening shows were not impressive - the only acceptable performance was by some African acrobats. The beach is about 800-900 meters from the hotel. A tractor with a trailer takes guests there, but we preferred walking. The hotel's designated beach area itself was not bad; snacks and beer were available, and the man working there was polite and pleasant. The sea was warm, but a river flows into it nearby and brings a lot of trash, so it's not unusual to see plastic bags floating around you. The hotel shop is very expensive, but there is a bazaar nearby where you can buy the same products for much less. However, the sellers there are very aggressive, especially during the day when there are fewer customers - they try to pull you into their shops, which is very uncomfortable. At night, when there are more people, this is less of an issue. Overall, we are extremely dissatisfied with this hotel. We will definitely not return, and we cannot recommend it to anyone.

Octavia 2242

Our stay at Club Mermaid Village was exceptional in every way. The staff – from the reception, technicians, and cleaning team to the bartenders – were always smiling, friendly, and ready to help. The hotel is spotless throughout, which makes the stay even more comfortable. The lush, well-kept greenery makes the hotel stand out among other local properties, creating a true oasis of peace. Every evening there is something interesting and different to enjoy, and during the day the animation team organizes various games and activities, so it’s hard to get bored here. It was a wonderful holiday in Turkey – surrounded by amazing, kind people, in a charming place full of positive energy. We wholeheartedly recommend it! Paulina, Przemek, and Piotrek from Poland

Philip Mølsted Kanstrup

We recently stayed at Club Mermaid Village. Overall, the hotel is fine — the rooms are clean, the facilities are decent, and the general atmosphere is pleasant enough. However, there are two things that really took away from the experience. First, the music at the pool area is excessively loud. It’s not just lively — it’s blasting to the point where you can barely hold a conversation or enjoy a moment of peace. If you’re hoping to relax by the pool, this can quickly become overwhelming. Second, while I understand that guests want to have fun, it’s frustrating and genuinely unsafe when people play with a hard volleyball around the pool. There are plenty of guests trying to relax, yet large goals are set up right next to sunbeds, and balls are flying dangerously close — or directly into — people. I was hit in the head with full force, ended up with a black eye, swelling, and had to spend an entire day in my room with a headache. What’s particularly frustrating is that there’s another pool nearby, next to the water slides, which is closed every day from 12 to 2 PM. It would make far more sense — and be much safer — to allow ball games in that area during that time, rather than in the middle of a crowded poolside filled with families. All in all, Club Mermaid Village has potential, but some basic changes to noise levels and a serious rethink of safety around the pool area are needed.

Antti

Great hotel, polite staff and great food. I recommend this hotel to everyone! In the photo, a very impolite lifeguard. What is he paid for and how can he monitor safety from this place. He is constantly writing something on his phone or talking.

SRS Cleaning Services

Not a 4 star only just 3 stayed this week worst hotel .the food was very poor the room was dirty .has put me off turkey . there's hidden charges 15.euro a week for wi fi each device . Drinks 🍸 no rum just local beer . cheap whiskey. Vodka and gin don't go to this holtel it's a dive .also ice cream 🍦 for the kids ect one cornet each at 3pm big queue worst holtel you need to stay away

Tom Thompson

It's quite an old building, and it shows its age. There has been efforts to upgrade facilities, but the building is still showing its age. Rooms were excellent with everything you need. 2 televisions, fan in lounge and fan/light in bedroom plus charging points at bedside. The buffet breakfast was very good but we didn't have lunch or evening meals. Staff were attentive and knowledgeable. It was extremely good value for money, 'cheap as chips' is a good term to use. Only drawback is that mobility scooters are not permitted (and we needed it).

jack richards

Great location 5 minutes walk from loads of shops and bars. All inclusive drinks were nice and easy to get served. Entertainment was good on evenings. Different cuisine every night (Mexican, Spanish, Italian, Chinese) and lots of food options so you'll find something you will enjoy. Staff were all great, friendly and helpful, and the cleaners did an excellent job every day Rooms were absolutely fine in our opinion, comfy beds and a nice lounge area Only downside was the sports bar. The bar was open with lots of different sports showing, but you had to get drinks from outside and take them into the sports bar.

laura samra

We arrived late on 23/8/25 check in was easy and the receptionist was very friendly. We had requested a ground floor room with a walk in shower for my parents and not only had our request been met but the other 2 rooms were also allocated ground floor so my parents would be able to come to other rooms. We were allocated room 109, 115 and 121. Some of the rooms could be doing with a little makeover but they were clean and comfortable. Rooms could do with A.C and if this was a payable extra we would have happily paid. Rooms were cleaned daily and cleaners were so friendly. Pools were clean and pool area was cleaned daily. I was a little daunted by the token system but it actually works really well. Bar staff were all lovely and helpful. We opted for all inclusive. The food was standard for all inclusive but if you are a fussy eater you might struggle a bit at dinner. Most of our party really enjoyed the food but my parents did struggle a little. We had budgeted for this though and ate out for dinner a few times as you do. Dinner has a different theme each night and most of us loved this. A list of what's included at the bar for drinks and snacks would have been very helpful too. A big plus for us was that most of the soft drinks were zero (Fanta orange and lemon, Sprite and coke) Entertainment wasn't really great, I was expecting some fun pool games and the usual entertainment you get abroad but there was nothing like this The lady we had for our first week was really good with the younger kids but not many adult games going on. We had different people the second week and they really didn't do much but be on their phone all day. Some more adult games and entertainment would have went a long way On a whole we really enjoyed our stay and if we had the option of air con we would 100% book again. Location of the hotel was great, only a short walk to resort centre and beach I did read a lot of negative reviews before going but please don't let that put you off. It's a 3 star hotel and for the price we paid we really couldn't complain. We made some amazing memories and some great new friends.

Sandra Maria

I invited on the holiday a person who became drunk and violent. This was unexpected and scary for me as I was also with my 9 year old autistic son. I was hesitant but I asked reception at 4 am to be moved because I could not bare it anymore. My son couldn't be at peace either. The way the security man and the director responded was immediate and efficient. I was moved to another room temporarily for the night and then I was back in our room when the other guest was removed from the premises. The staff at the bar Ivis, her husband Leicer, Mario, Iona and Antonio, even the bar manager Alejandro was the loveliest person to talk to. I felt supported and not alone for the rest of the week. I also want to thank Rosa at the restaurant for allowing my autistic son to take food out from the buffet when he didn't want to go in. The chef Juan (Cuban ex professor) was also very kind and friendly, made sure to let me know what was going to be on the menu so I could plan. There was a cleaning lady who went above and beyond, not only cleaning but also supporting me emotionally when she saw me cry. Her name is Liliana, I feel she deserves a raise. I haven't met such an honest and loving woman who made me feel at home. Everyone was so amazing I left tips for all of them.

Matt Stevens J

We are just coming to the end of our holiday and we loved it. This is a budget hotel, however there are many perks. The location is perfect with lots of shops and a lovely area. There isn't a great deal of choice of food, however the food that is available is beautiful, especially the breakfast. The rooms do need an update, however they are comfortable and clean, also how long do you actually spend in your rooms on holiday?... If your looking for a cheaper holiday this ticks all the boxes.

Holly Connor

Best 3 star hotel i have EVER stayed in. staff are amazing, animation team was great, and entertainment during day and night time was always really enjoyable. The food was great, nice and simple, and always loads of options. snack bar was open pretty much all day so never having to wait for the food hall to open. The rooms were spacious and very well maintained and clean. the area is lovely, lots of nice walks to go on and the beach is so close! i’m so impressed, and cannot wait to to return. the price is unbelievable for the quality of service, thank you everyone at aluasun, absolutely made our trip

Daniel Ryšavý

We spent a wonderful vacation here at the end of the season (September). The rooms were nice and clean. The food (all inclusive) was excellent. The bar and evening entertainment were great. There is a small beach 5 minutes from the hotel, and two beautiful larger beaches are a 15-minute walk away. Overall, the area around the hotel is very nice. But what I would highlight most is the amazing attitude of the entire staff. The receptionist, cleaning lady, bartender, chef, simply all the hotel staff were incredibly nice, helpful, and did their job perfectly. Big thanks to the entire hotel staff for a wonderful vacation!

Maria Grabias

We had a very pleasant stay at AluaSun Cala Antena. The food was really tasty – a wide variety and great quality. The hotel itself is a bit dated and would definitely benefit from some renovation, but the amazing staff more than makes up for it. A special mention goes to Lidia – her smile, kindness, and warm attitude created a truly unique atmosphere. Thanks to her and the whole team, we felt very welcome. Evening entertainment was also a big plus – fun, engaging, and well-organized. All in all, a hotel with character, delicious food, and wonderful staff – we’d love to come back, especially after some updates!

Heather Ferriday

Had a fantastic stay, staff were friendly and nothing was to much trouble. I have been on a fare few holidays and the food here was amazing, so much variety and good quality. The rooms are a little tired but very clean so not a problem. We did yoga aqua fit and step and the fitness and entertainment team were so very good. I would like to thank you for a wonderful stay along with 9 other other members of my family. Would definitely recommend it.

nicola naklicka

You get what you pay for. The staff and entertainment is 1000/10 genuinely super funny and friendly there is a show on every night and it is always and I mean always great. If you love experiences this is the place for you! The food is great cannot complain the rooms are standard but are still great and quite big the sea view is amazing. Had an amazing holiday for 8 nights I would really recommend!

Toby Driskell

For a three star hotel, you can’t deny that they do quite well and you get what you pay for. My visit here was for 7 days and my group and I had a great time. One of the things that I was a bit disappointed by was the food. While there was quite a range of foods and drinks, I just wasn’t impressed by the quality of some of the foods. Again, nothing terrible, I managed to eat everything and I’m not a picky eater but there were certain things that were just a bit poor quality and not very tasty. The service was great! Staff were kind and helpful whenever we needed anything and actually I felt that it was very pleasant. Same goes for the entertainment in the evening and also poolside entertainment was good too. Location of the town from the hotel was a bit of a walk, about 20 minutes one way, so not awful but after a couple of days it did get quite tedious. Overall, we had a great time, food was good enough, drinks were good and rooms were great too. If you are going as friend group, I’d probs just avoid as it was heavily family orientated which we didn’t realise when booking.

Liam Spencer

We booked a week’s holiday planning to stay at this hotel but ended up leaving after just two nights. The room itself was clean and had everything you’d expect, though it was extremely dated. The walls were paper-thin and you could hear not only other guests but also the air-conditioning units humming constantly. The food was acceptable at best; standard cheap all-inclusive fare. Some of the meats didn’t look particularly appetising, so we mostly stuck to fruit and potatoes. The staff, to their credit, were friendly and tried their best to help where they could. However, none of the above was the real reason we cut our stay short. What truly ruined the experience was the behaviour of other guests and sadly, many of them were fellow Brits. As a British person myself, I was embarrassed by what I saw. From people stumbling around blind drunk at breakfast to the shocking situation of a baby being left alone in a room while the parents went out drinking, it was nothing short of disgraceful. We did manage to save the holiday by booking our last 5 nights in cala d'or which was nothing short of beautiful and significantly better atmosphere. This isn’t just about one hotel — it’s about a culture that seems to celebrate cheap excess over decency and respect. The “Brits abroad” stereotype was on full display, and it’s disheartening to see how accurate it can be. Until this attitude changes, no amount of sunshine or all-inclusive deals can make up for the shameful behaviour that gives us all a bad name and would dread to think how much worse it probably is during the peak season aswell.

Beth Howard

This hotel is lovely and as long as you are going with the expectation that you are staying in a 3* hotel and not a 5* hotel you should have a wonderful time. Pros- Clean and spacious hotel. Housekeeping are wonderful and keep rooms/communal areas clean to a high standard. Reception staff and bar staff are always happy to help and friendly. 3 different pool areas to suit everyone NO FIGHTING FOR SUN LOUNGERS, you can find one at any point in the day as people don't leave their towels on all day and only use it for an hour. Food plentiful and fresh. Room adequate for the amount of time spent in them. Cons- Any local shop is around a 20 minute walk apart from the on site shop which is rather expensive. Food can be a little repetitive. Childrens entertainment can be a little rubbish depending on which staff is doing the mini disco which is only half an hour long at 20.30 which is a little late. Unless your child is put into kids club during the day they are not included by staff on an evening. The bunk beds are not adequate for a young child to sleep on top as there is only half a bar that stops them from falling off. (My 10 YO didn't feel overly safe up there)

Vinicius De Biasio

The hotel itself is great, with nightly entertainment and comfortable rooms. The only minor downside is that the rooms are not soundproof, so you can sometimes hear noise from neighboring rooms, though this was not a big issue for us. Unfortunately, midway through our stay, both my partner and I experienced severe food poisoning from the restaurant. We had not eaten anywhere else, so we know it came from there. It was bad enough that we were both unwell for days, unable to enjoy our holiday. We travel frequently and have never experienced food poisoning like this before, which was very disappointing and had a big impact on our trip.

Archie Copley

Stay as far away from this hotel as possible! Everything about mine and my friend’s experience here was awful, start to finish. The cleanliness and hygiene standards are extremely poor, the carpets throughout the hotel lobbies and stairs are covered in stains, both the inside and outside the tables were hardly ever clean and the reusable cups aren’t cleaned properly, they’re just sprayed and rinsed, no proper cleaning or sanitation of the rims of the cups where you drink from, and the bar staff were always annoyed whenever we asked for new cups. The staff in general had an appalling attitude towards us, reception staff were blunt and not helpful, the bar staff were always annoyed whenever you asked for anything, the beach transfer driver had no regards for safety and would constantly overfill the minivan. The only shining light of the staff was the lovely woman in the hotel shop, she was always smiling and happy and would dance and joke with me and my friends whenever we entered her shop. The manager, who told us his name was GM, was the most unprofessional and rude person we encountered. He demanded us into his office, and originally only tried getting the girls of the group in the office with him and refusing to let the boys come in with them. We refused this and all went in together, where he was extremely aggressive and nasty in tone towards us and our complaints about the quality of the hotel. He was condescending and confrontational and was trying to abuse his power over us asking questions like “do you know who is the one giving the orders here? Me.” The whole conversation he was arguing with us against our complaints and not being cooperative to resolve any of them, and using it being 3 star hotel as an excuse for all the faults rather than wanting to improve our experience. He also stereotypes us from the beginning of the conversation, assuming we came for a party holiday and to be clubbing, when all we were looking for was a relaxing poolside holiday. The pool area was also disgusting, the first day we arrived the pool was taped off for “cleaning purposes” but there was no cleaning happening, it just reopened and nothing had changed about it. The food was always freezing cold, even the hot food had no warmth at all, we tried the beans, sausage, and bacon and they were all stone cold. The bread rolls were the only thing we ate after this and even they weren’t the best. We saw countless other reviews from the last month about how the food was making people ill and after visiting the hotel, we can see exactly why it made them so ill. The hotel is also full of bugs and animals, we saw a rat scurrying around the pool bar, and found silverfish, ants, earwigs, and countless other bugs and creatures in our hotel rooms. The rooms aren’t cleaned properly, they are full of stains and black mould, and feel extremely dirty to be in. I had some sort of slime come off the door and stain my finger, as well as the lights coming out of the wall, flooding bathrooms, and the no locks on the door. Everything about this place made me and my friends feel extremely unsafe and uncomfortable. This is by far the worst hotel experience I have ever encountered and I wouldn’t wish this on anyone. Definitely not a family friendly hotel and definitely not a place to ever consider staying.

Andy Norman

What a brilliant resort, especially if you have kids. All inclusive service was great, food, drinks, ice cream on tap for the wee ones. Really great, hard-working entertainment team as well that really help you out, even with the little things! Food was well done, great variation and the chance to try a lot of local dishes. It was well catered for and the staff were always very hard at work, especially given how hot it has been. Hats off to them all. Really friendly and welcoming. Can't praise this hotel enough. Would happily come back. Ignore the egits who've moaned, sorry but when you go abroad it will be different! That's the whole point. 💯 👏 👏 👏

Paul Varszegi

Just returned home after staying here for ten nights. First of all my wife emailed in advance about having air con in the room, we were told this wasn't possible. When we arrived we had an AC unit in our room and when asked if it worked were told no..... Here's a hack, friends of ours travelled with tui who had AC in their room, they said flick down the fuse switch labelled AC behind your door and they let us use their remote...... We had AC for the entire trip. It was a heat wave while we were there and I had two young kids. The hotel were happy for us to all sweat. On to some positives, the rooms are okay, what you'd expect from 3 stars nothing special, looked like the hotel used to be self catering as there is a full functioning kitchen. Rooms were cleaned daily. The staff were all very friendly, entertainment team too, big shout out to Alex he is amazing with the kids and the training girl from Hungary (apologies I don't know the name) , however there's not much entertainment for children, by the pool only one day catered for kids entertainment and the kids disco only happened 3 times. Night time entertainment starts at half 9 and dress light as its like a sauna, the Q for the bar is horrendous too. The food is Meh to be honest, wasn't expecting Gordon Ramsay standard food ( and I'm not picky) but my 5 yr old could make a better breakfast. Coffee machines are only turned on in the mornings and if you want one by the pool area you'll enjoy it out of a plastic cup. All in all I will definitely not be returning here, the pool area is decent and the staff do try however it seems like everyone is working under tight constraints as everything wreaks..... Penny pinching. I would say this hotel was decent back in the day. If your looking for a cheap holiday..... I'd go somewhere else

Leanne

Stayed here with a couple of my friends and had a great experience, the stay far exceeded our expectations!! As with anything there were pros and cons, but as a whole our stay here was great and we would return. Would be nice to go back and see the air conditioning in the rooms working and perhaps a bit of an update to some of the room decor (tables were grubby, we sat on the dining room chairs and the paint stuck to my friends clothing.) was fantastic otherwise :)

Chloe Speight

I stayed at Morromar for three nights in September and had a brilliant stay. The location is great as is minutes away from the beach and shops. It is also 10 minutes away from the airport. From our room we could see the planes take off and land. This is a bit loud but we got used to it. The food was brilliant and was varied every night. There was always a type meat, chips, pasta and authentic Spanish meals. Breakfast always had a wide range of pastries and cooked food. The restaurant was impeccably clean every visit. There are a couple of stray cats that like to sit outside the restaurant that are very friendly that you’ll see around the complex. There is two pools the one on the lower part of the complex is quieter than the one at the top. The pool at the top is where the activities take place and is where the bar is located. We didn’t have any trouble getting a lounger every time we went to the pool which was great. The only thing I would say is that the room was a little tired in places. You could see where they had tried to make repairs and painted over in a slightly different colour. The fridge also wasn’t very cold and did get very hot on the outside which made the room hotter. Overall it was a brilliant place to stay and will definitely like to stay in the future!

Ines Dupres

Came here with low expectations, and they didn't exceed them, you definitely get value for your money but I feel like a little more effort could make the experience more enjoyable. For instance, the rooms weren't cleaned everyday only the bed was made but the bathroom wasn't ever cleaned they just fold the towels. Also, I feel like the beach towels and gym should be free of charge as this is an "all inclusive". The food was okay depending on what you get, it changes everyday which is nice and the ingredients could be better quality but it was good! The drinks however unless you are getting beer the cocktails are just way too sweet and their alcohol is mixed up with water because no matter how much they put, it doesn't change anything, so you end up drinking a lot of them and then getting a stomach ache because of all the sugar. Anyway you get what you pay for and it was a nice stay!

4leaders 4leaders

I have been in this hotel for the few times, last vacation was 12/9 - 22/9. The rooms are older but nice and clean. The food is amazing. The hotel has amazing staff, my kids loved it because they were so kind to us. Special thanks to Dorjan in the main restaurant who was very polite and hardworking. The beach bar made the best cocktails and the staff were amazing and smiling, even though it was hot and they had a lot of guests. Our kids still remember them, especially Thomas and Sakhs and the others. The pizza on the beach is luxurious and the staff is amazing (George and his colleague). Thank you to Athina Daramara who is always very helpful. In conclusion, I want to say that the hotel needs renovation in some places (beach loungers, umbrellas and pool area), which is already planned, but the staff, beach, sea and food will make up for everything. The only possible negative I see is the distance from the airport. I love this place and will come back again.

Nadine Hunt

Me and my family were due to visit here in August but my husband was unwell so was not fit to fly. On contacting the hotel it was not a problem to postpone until September. I have worked in travel for 17 years and worked for a number of four operators and appreciate that some want a champagne standard for lemonade money. Me my husband and 2 older girls had the best holiday. The food was good the staff were excellent as was the service. The rooms were nice and are not dated. Not sure what it would be like in August I’d imagine very busy, so may have had a different experience with the pool area are but in mid September there were plenty of beds available. The sunbeds do need to be replaced, there is definitely a technique needed. Overall we had a great holiday and would definitely return.

Ana Lyssa Emerick

It was a good experience overall, but I don’t think the hotel deserves five stars. My husband and I spent a week there and faced some issues with the staff — some of them were lovely, but others could be quite rude and sarcastic. For example, during lunchtime, we were finishing our meal when a waitress came over and said loudly, “The restaurant is closed.” We understood and started to finish our dessert quickly. A few minutes later, another waitress came and, again loudly, said, “The restaurant is closed,” and began to take the dishes from our table. I replied, “The waitress already told us,” and she laughed sarcastically. Another situation happened when we went to the restaurant at 2:35 p.m. to have lunch, and the guy at the door said to us, “Look at the time,” implying we were late — even though the closing time is 3:00 p.m. Also, if you’re still eating near closing time, they start turning off the lights, which is really disrespectful. Another issue was that the rooms were not cleaned properly at all. If you like a tidy and clean room as I do, this place is not for you. The bed was made poorly — it looked as if a five-year-old had done it. The bathroom wasn’t cleaned properly for a week, and the floor was quite dirty. I complained twice, and the housekeeping lead was very polite — she called and emailed to check on us — but nothing actually changed. The staff definitely need training and proper standards to follow. In the end, I ended up tidying and cleaning myself — and when you’re on holiday, the last thing you want to do is worry about making the bed. Also, the dirty glasses and dishes we left were placed by the housekeeper outside our room, and they stayed there for two days — along with dishes from other rooms on the same floor. Apart from that, the food is good and there are lots of options. The beach is very nice, and the service they offer there — such as pizza and drinks — is great. The guy at the gelateria is lovely and very friendly, as well as the staff at the creperia. But definitely, this is not a five-star hotel. :)

Elaine Mclaughlin

The hotel is outstanding, well cared for. The staff are amazing, especially the waiting staff with a friendly and attentive approach. The hotel dining facilities are excellent with beautiful and plentiful of freshly cooked food and fresh produce. And the waiting staff are a credit to the hotel. Great service from the bars with a varied menu of drinks. Our room was cleaned daily and the view across the sea was beautiful. Again, great house keeping!!!! Fridge full of drinks, restocked daily, coffee and tea facilities too. The hotel is situated near a shingle beach. Boat trips available. The swimming pool is clean and relaxing to lounge at with plentiful of loungers. There are lots of facilities to use including shops. The only minus for me is the transfer time to and from hotel. If you’re looking for a hotel based holiday then this is it. Excellent 👌

May Lagasca

I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff was incredibly warm, welcoming, and professional. The check-in process was smooth and efficient, and I felt well taken care of right from the start. The room was beautiful with all the amenities I needed for a comfortable stay. The bed was very cozy, and I appreciated the attention to detail from the fresh linens to the complimentary toiletries. Housekeeping did a fantastic job each day. One of the highlights of my stay was the food. The breakfast, lunch and dinner buffet had a great variety and everything was fresh and delicious. I also enjoyed dining at the on-site restaurant Asian, Greek, and Mexican food, excellent service and a lovely atmosphere. Overall, I couldn’t be more pleased with my experience. I highly recommend this hotel and will definitely return the next time I’m in the area. Thank you for making my stay so enjoyable!

Samina

The positives: the food service is excellent — breakfast, lunch, and dinner were all very good. The dining hall staff are outstanding: the man who greets you at the entrance is always so welcoming, and the lady with red hair who clears tables has such a lovely smile that brightens the whole room. A special mention goes to Barkeh, who was incredibly kind, patient, and helpful throughout our stay. He always did his best to resolve any issues and made us feel very welcome. However, there were several downsides. Room service didn’t happen for two days, and when it finally did, very little was actually done. The Wi-Fi, which is advertised, didn’t work in our room at all, and large parts of the hotel had no coverage either — unfortunately, no help was offered to fix this. The gym looks abandoned, with equipment that doesn’t work. In our room, the AC was unreliable, and the main light didn’t work, making it difficult to get ready in the evenings. Lastly, while most of the staff were fantastic, the lady serving drinks at the bar wasn’t very friendly compared to the rest of the team. Overall, this hotel shines because of its dining services and wonderful staff like Barkeh, but the lack of reliable Wi-Fi, poor room upkeep, and neglected facilities really let it down.

Tammy

I really wish I had read the reviews before booking. Unfortunately, the room we were given was in very poor condition. The toilet had unpleasant stains, the room lights and AC didn’t work properly, the WiFi wouldn’t work, even around most of the resort and the room service phone was out of order. There were no duvets provided. Housekeeping only came once during our entire stay, which was disappointing. On the positive side, the food was quite good, and most of the staff were genuinely lovely - especially the receptionist who checked us in and the ladies who took care of the dining area. Sadly, the bartender was the opposite and she left us with a bad impression. If you enjoy the pool and want a nearby beach to relax at, the resort can be okay. However, location-wise, it’s not ideal- thankfully, we had a rental car, which made it easier to explore attractions, but without one, we would’ve felt quite stuck.

Russell Gannon

We arrived early hours of the morning and was given a room under the pool, known as the dungeons. Probably for good reason. Stunk. No doors on the bathroom and flea like creatures roaming around. We put up with for a few days and then the AC started to randomly make noises and jingles throughout the night. Eventually they moved us to a room in the hotel. It was much better. Food is edible but far from desirable. The word on the street is that TUI is taking over and they seem to saving a bit of cash. Beer is warm and out of a can. The head would put Bonnie Blue to shame. Only one spirit Vodka! The Russians were not complaining. The place had all the elements to be stunning but sadly it’s like squatting in a Disney Castle. Good luck

Brianna Mullins

We got put in a room across the pool and down some steps so can’t comment about the main hotel rooms. Our room was big, the bed was really comfortable and the aircon was fab. However the room was shabby, finished poorly and smelled like a drain (we went out and bought air freshener it was so bad) the shower was massive but never got properly warm and the shower head was angled weird so you had to hold it all shower. The view from the panoramic bar is stunning, but let down by crap drinks (pina coladas are good when they actually have the stuff to make them) the bars are understaffed so make sure you get more than one drink at at a time. All the staff we came across were pleasant and spoke reasonable English. On the first day we were pleasantly surprised by the food by the fourth day I literally couldn’t stomach it. The same flavourless stuff every meal time. We ate out half of the nights (and spent a fortune) , incredibly disappointing considering it’s meant to be AI. The grounds of the hotel are lush and well maintained. The pool is lovely, plenty of sunbeds but be prepared to get up and save one if you want a specific place, no thumping music, if anything we hoped they would play something to add some atmosphere. No entertainment at all, you make your own fun. Town is a two minute taxi ride away which cost 200 lira, beware the hill. Beach is lovely didn’t use the bar there but was told only soft drinks and coffee. Overall we had a lovely holiday, made by the people we met, the town and surroundings are great but would never return to the x life hotel.

Lauren

After booking this hotel on a win for the price, I decided to check the reviews after can’t lie I was dreading this holiday after reading negative reviews. staff were friendly and tried their hardest to understand & speak English, previous reviews noting they didn’t speak English. You’re in Turkey what do you expect? We are the problem for not learning their language unfortunately us English are lazy for that and assume. Hotel was clean & rooms were clean. You can clearly tell the hotel is mid renovation for the fact it looks relatively modern & rooms are half finished. Our shower wasn’t hot at all but we noticed all hotels in Turkey have water tanks on the roof of hotels for the sun to heat hence it’s not warm, but on a day where it’s 30-40 cooler shower isn’t a bad thing. There are the odd wire handing out the wall but are covered with Electrical tape. It’s September towards the end of holiday season so I’m sure the hotel will look brilliant when it’s not peak summer ready for next year. Dining if you’re a fussy eater with a pallet of a 5 year old you’ll be disappointed & you’ll complain and eat out like half of these reviews. If you love salads, pasta, soup random meat stews, grilled fish, omelettes you know typical food in a hot country you’ll be chuffed. You’re in Turkey not a 5* restaurant in England. Drinks - beer is canned I can’t complain it’s decent beer, water isn’t refrigerated some beers are some aren’t the demand at this hotel there’s no surprise it’s not cool enough. Cocktails are pretty random some are great some aren’t a mystery again the price we payed for this holiday there is no way you could get close to £600 for a week for 2 people food drinks flights transfers etc in the uk There’s a shuttle bus to the beach, the town is 10 minutes walk away the hill is an absolute killer to walk back up but there is a taxi rank at the bottom of the road costs £4 for get back up to the hotel. We generally got a bloody good deal can’t complain. If you’re expecting the ritz you’ll be disappointed it’s a cheap holiday, it is what you make it.

Matt Young

We had a great week at this hotel in St Paul’s Bay – the location was ideal for boat trips and nearby beaches. The rooftop pool and bar were a highlight, perfect for sunbathing and even watching the Malta Air Show. Staff were all very friendly and welcoming, especially Prashanth at the bar. Zazen Bar was a lovely spot for a post-dinner drink. The food was a bit underwhelming, possibly due to end-of-season timing. My partner (a vegetarian) felt the veggie options were more like side dishes than proper mains. Cleanliness was generally good, though we did find a pair of underwear in the wardrobe!!! The small gym has basic equipment, but the low ceiling meant I couldn’t use the treadmill (I’m 6’1”). Overall, a solid stay with a few quirks – would recommend.

Alaa Cea

Location is not facing the beach, need to walk to go to the beach. Rooms are clean and decent. Breakfast is served at 7:30 and is amazing. Croissant is a must try. We enjoyed our stay. They have plenty of options and live music. Location is near many restaurants.

Natalia Murgatroyd

Had a great week’s holiday at the Hotel Santana. Staff are friendly and attentive. I have coeliac disease and each mealtime I was able to speak with the chefs and have a plate made up from the kitchen to avoid cross contamination. We also used the pool bar and cafe. Room was large - with fridge, safe and two balconies. Beds were comfortable. Roof top pool and spa were lovely. Didn’t struggle to find a bed. Great location near to 24 hour shop, supermarket, bars and bus station. Would recommend this hotel if you are looking for somewhere comfortable and convenient for onward transport and local bars.

SIAN CLEAVER

Just got back from our week away here and it exceeded our expectations. The location is excellent and close to main Bugibba bus station which allows for easy travel around the whole country. Even the hop on sightseeing buses stop outside! The food for breakfast and dinner provided a lot of variety which meant there was something for everyone. The facilities were excellent. We used the roof pool during the morning (no need to run to claim a sun bed as there was plenty for everyone). Then in the evening if we had been sightseeing, we went and used the indoor pool and jacuzzi (hardly anyone was using it!) Our room was clean and tidy. Housekeeping were excellent. The staff here were all friendly and welcoming. We loved our stay here and we are even thinking about rebooking for next summer.

Laila Wickenden

The staff were extremely helpful and very friendly. Breakfast had a great selection of food. It’s situated in a very convenient location as there is a 24hr shop next door and the sea front is minutes away by walking. Lots of restaurants and bars near by. Drinks were reasonably priced. Definitely would recommend coming here.

luke chapman

I just wanted to say what a lovely experience we had as a family with the Thalassa team. From Anwar and Jbili in the hotel bars who were both friendly and approachable, to Zied in the restaurant who looked after us all every meal- remembering our drinks and being very polite and respectful. To Walid the easy jet rep. Who was friendly and kind going above and beyond for our family experience and showed great knowledge of what was on offer. We thoroughly enjoyed our experience and would return again. The only downfall I would say would be location. There are very little amenities within a walking distance such as shops for food and the usual pool items etc but I would on the whole recommend this hotel to stay at.

Ray

Positive: 1. The animation team is what makes this hotel remarkable. Huge complements to Chiko, Momo and Mimi. Without these three, the holidays would have been mediocre. 2. The swimming pool is amazing. Large swimming space from shallow to 1.90 m deep. Very clean and well maintained. 3. Restaurant staff is kind and polite. 4. The room cleaning ladies were kind and helpful. Neutral: 1. Food was ok, fair amount of options. Juices were not the best. Negative: 1. The reception staff is rude, unhelpful and uninviting. We had a problem with our room, the curly blonde lady in the reception was rude and unhelpful. Upon arrival, the reception manager was also unhelpful and rude. 2. The rooms maintenance is lacking. Our room was not maintained well. The taps were very heavly dirty with limescales or broken. The bathtub is stained and looks disgusting. The shower curtain, the bins and toilet paper holder need to be changed IMMEDIATELY. I have also heard from two other guest who had leaks in their rooms. Despite the negatives, Chiko, Momo and Mimi made our experience worthwhile and we would revisit just because of them.

Sian Coffey

Just got back, arrived at 11am and was told to have lunch and come back and the room would be ready but wasn’t ready until nearly 3.30pm. Got to the room and it was a twin room instead of a double, and they told me to check for a room change yet it didn’t become available. Would not have booked if I knew it was two single beds pushed together. Bathroom is dated, limescale so bad on the sink tap it can’t lift properly, bath plug was broken, paint chipping off the bath (not sure why it’s painted), counters and everything just damaged, old and in need of replacing. Cupboard doors not on hinges properly in the room. Cleaners never actually cleaned the room, just made the bed, didn’t give toilet roll when asked and would take the towels out the room and not replace them until much later. Massages in the spa were okay, other than the male masseuse making weird noises throughout the entirety of my partners massage. Animation team seemed good with everyone else but didn’t take no for an answer which could be very uncomfortable. If you fancy an early night, forget it, it’s all very loud and then the early starts or you don’t get a sun bed because there are not enough. Beach is tiny and dirty. They state they have cameras but when i had an issue pool side, lifeguard told me they don’t actually face down. Food was okay apart from some undercooked chicken and breakfast croissants hard enough to knock someone out with. Pool is very clean and was probably the best part.

Michał G.

A very pleasant hotel in a great location – close to the airport but in a peaceful area. The pools are clean and well-maintained, and the staff is genuinely friendly and helpful. Rooms are cleaned daily, always fresh and tidy. The reception handles everything efficiently. The food is tasty and varied, so everyone can find something they like. I’d be happy to come back here again. Greetings from Poland!

majd hafez

The room is poor in terms of amenities. : Rooms The air conditioning doesn't work properly. The rooms aren't properly cleaned. The toilets are very old, as is the shower. The bedding is poor and makes a lot of noise when you move around. I didn't expect this experience. This isn't befitting of a 5-star hotel. Regarding the food, the same thing happens almost every day. There's nothing new, and the cleaning is slow. When it's time to stop the buffet, I feel like I've been in a fight before the lights go out above us. We're still sitting at the table, not to mention the annoying noises they make when cleaning the buffet and emptying the food. You could almost imagine them kicking you out of the restaurant.

Janine gilbert

Lovely hotel, friendly staff, nice food. Definitely come here again. The strip at the beach is lovely in the evening and the restaurants are amazing. The weather here in Oct is 31 degrees hot, so definitely recommend some winter sun. BEBO is very friendly and helpful and smiley. He helped with any information we needed.

Gemma Feeney

The hotel was absolutely lovely, 3 pools and outdoor seating around the full complex. The staff were all amazing and very attentive. The food and drinks were good, the food always varied so you have options. The re was a transfer to the beach every 30 minutes from hotel where you can enjoy the food truck and bar at no extra cost. The rooms were cleaned daily and never had any issues. Would 100% come back.

Natália Koprdová

Our stay at the hotel was truly excellent! The rooms were spacious with large, comfortable beds. The food was outstanding – a wide variety of dishes, including great options for vegetarians, which we really appreciated. The staff were always helpful and kind, and special thanks to Reda from the restaurant for the wonderful service. Overall, a fantastic experience and we will definitely come back.

Hannah Sharman

Wonderful hotel! Service is amazing, staff are so friendly and accommodating! Food and drink selection is excellent and varied! Breakfast selection very similar to lunch/dinner. The location is only a short shuttle away from the beach. The rooms are lovely and refreshing, just a little touching up is needed, but otherwise this hotel has been a joy to stay in! We would say there is only a small amount of performances/entertainment in the evenings, would have been lovely to see more.

Tatiana Łochowicz

I had a fantastic stay at this hotel! The food was absolutely excellent – delicious, fresh, and with plenty of variety every day. The staff, including the animators, chefs, and waiters, were always friendly, helpful, and went out of their way to make sure we had a great time. The drinks were also top quality, with a wide selection and great taste. Another big plus was the large variety of à la carte restaurants – there’s something for everyone, and each one offered a unique dining experience. The only small downside was the distance from the beach, but it’s really not a big issue since there’s a shuttle bus that runs every 30 minutes, making it easy to get there and back. Overall, I highly recommend this hotel and would love to come here one more time !

AIGA ZIDOVA

Title: Disappointing Stay – Only the Staff Deserve Praise The only thing that saved this hotel was the staff. The lifeguard and restaurant workers were amazing — friendly and hardworking. Unfortunately, everything else was disappointing. Our room was cleaned only twice in two weeks. We had to repeatedly ask for toilet paper and water. If a towel got dirty, they tried to charge five euros for it. The hotel felt extremely stingy and poorly managed. Breakfast had almost no variety, and the food was repetitive and only average in quality. There’s no real all-inclusive service — not even basic water or beer included. The receptionist was unhelpful and didn’t speak any foreign languages. Many guests we met were also unhappy with their stay. If not for the kind and professional staff, I’d have given this place an even lower rating. Overall, I’d rate it three stars at best — and that’s only thanks to the few great employees.

Albert Charbine

The worst experience ever. No ice for our entire stay. The only things is good is the employees are nice and friendly but the rest is bad. No clean water to drink, sheets smell so bad I had to buy my own. The food is almost the same every day and it doesn’t taste good. Security didn’t let us have guests to enter the property. Its horrible experience. Don’t come to this hotel and waste your time. I will never be back to that place ever in my life

Kristian Cee

I'll leave a proper review when I get home but I have just caught the restaurant actually watering down the beer in the tiny cups. Joke not being drunk at an all inclusive when you pay £1400 They also fill the water barrels up from the tap. It isn't fresh mineral water. Getting severe diarrhoea for over a week is no fun and I didn't eat of drink anywhere else. It's not right

rhian evans

What a dump. Don't believe the photos or false advertising. It's 2* best. All inclusive is more like full board. The restaurant is open for meals between 7am and 9am, 1pm and 3pm, and 7pm and 9pm. Outside of these times you have to pay...snacks, ice cream etc. No juice at all...just squash. Often warm. And in tiny flimsy plastic cups...the kind you get at a water cooler...kid you not. No wine. Cappuccino coffee has to be paid for. Bottled water has to be paid for. Slides aren't safe to use. Cut my wrist the first time down on something rough. Absolutely avoided them after that. I appreciate it's cheap but just depressing. Dirty pool. ROUGH bedsheets. No aircon for the first 3 nights...30° in the room at night. Blaring music until very late. I was extremely unwell for the first 4 days. Was told by a staff member they use tap water for the ice cubes. Oh, and watch out for house keepers Reda and Ismael...told me they earn 1000egp a month...after giving them a very hefty tip, found out they earn no less than 9000, excluding tips and commission. The only good thing about this place was leaving it. Do yourself a massive favour and pay a bit extra...wish I had! And wifi only in reception. Or pay extra.

Al Yamen

It was my first and the last visit as soon you Enter to the lobby, you smell the employees wings , we were only for guest. It took them hour and a half to get us a room. The service is terrible the food it’s one star food, and the most important the drinking water inside the cold cooler is from the faucet. It’s not real filters water I found out after I tested. I brought the tester from the US. I always carry it to check the water when I travel. when you go there, make sure to buy your own filter water

Dan Tyerman

Enjoyed 11 nights here last week with my partner and cannot fault the hotel at all. The staff were friendly, the rooms were clean, comfortable and modern. The food was spot on. The pool areas fantastic also. My birthday also fell on one of the days of our stay and a member of staff came to my room with a bottle of champagne and a little birthday cake which was a lovely touch. Overall I couldn’t fault the hotel and would happily return in the future!

Rebecca jones

Lovely hotel, and staff are really friendly, However, the entertainment is very poor, you pretty much entertainment yourself after your evening meal. Food - We could not fault, you could always have a plate of something to eat every night. Also different themes every night. They also have a little arcade for the kids, and they can collect tickets whilst playing, then trade them in for a prize at the end. Location- When you want to go out in the night it is a fair walk or taxi ride, to anything lively. But you do get a supermarket directly opposite the hotel. In the room- the lovely big mirror could do with some lighting as the room is very dark. There is also 2 English channels on the TV. Massive wardrobe space. Bathroom was lovely and spacious. Room key is on your wristband, which was great ( no losing it like those cards) Did have to change mine as it stopped working 5 days in, but everyone else's worked fine.

neil rimmer

A fantastic hotel, super clean rooms, fantastic staff all round, the food for all inclusive is amazing, best I’ve ever had. My son and I had no trouble getting a sunbed, yes there are folk who leave towels all day but a quiet word with staff and the soon remove any towels left for to long. The entertainment crew were fantastic got loads involved and made a fantastic atmosphere. All the bar and dining room staff were friendly and welcoming. It’s a short walk to the markets and beach, and some fantastic wee restaurants close by if you fancy eating out

M van der Geest

The pros: - lobby looks nice - great WiFi - good airconditioning in the room - food from the buffet is nice (and warm enough) - gardens are well kept - staff at the reception is friendly - the Balinese beds are free - enough and sufficient working elevators (the building has 8 floors) The cons: - the hotel is averagely situated, if you want great views, book a high situated hotel in Puerto Rico - even though the policy says reservering sun beds isn't allowed, people do it and nobody removes the towels (there's towels and empty alcohol bottles and left overs from yesterday at one of the Balinese beds as we speak - it's 12:25 in the afternoon) - the staff apart from the reception isn't very friendly, especially at the pool bar where they sometimes don't even notice you because they're on the phone or simply aren't around at all - not enough recycling stations for empty cups and not enough waste bins outside - the food in the snackbar near the pool is repetitive (the tuna sandwich is nice but some variation would work) - I don't find the hotel very clean around the pool. The stairs to the solarium and Balinese beds are dirty and sticky. They haven't been cleaned during my stay so far. They've cleaned the solarium floor (with buckets and mops) this morning but this needs to be professionally done to be hygienic. Mops and a bucket don't do the trick when it's used by many people spilling drinks and food. - the lobby looks renovated but from the pool area looking up to the hotel you can see it's an older building. That's not something bad but you can see it. The corridors look dated too and the room bathroom and balcony too. - no privacy on the balcony, especially when you're staying in a corner room - I asked for a quiet room but I was placed in a room directly next to the elevators. Also, the airconditioning (even though it works good) makes weird, hard noises with intervals. Sleeping with it on wasn't possible. It's just an ok-stay. I've been in two other hotels on Gran Canaria the last years and found them to be remarkably better value for money.

Emily Baldwin

Very clean hotel and lovely service. We stayed in the royal level and the rooms were fantastic. We always got a sunbed if we arrived before 10am. The drinks were yummy. Food was very repetitive and very plain, but not fundamentally bad. The location was not ideal. We didn’t feel like there was much to do within a short walk. It’s about 20-30 mins to the sea front and the walk there is not the most enjoyable, though they do offer a bus a couple times a day. The hotel itself was lovely, but I would have preferred more around its doorstep.

Cris Ma

We had a wonderful family holiday here! We traveled as a family of three with our 2-year-old son and couldn’t have asked for a better experience. Our room (a superior with sea view) was spacious, clean, and very comfortable, with a lovely balcony and a large bathroom. The staff (including the cleaning team and animators) were absolutely amazing — always kind and helpful, even lending a hand during breakfast when I needed help while picking food for our little one. Anas at the reception desk was also our guide to the beautiful region that we discovered- a special thanks to him!The hotel’s location is perfect, with direct access to the beach right from the exit, and plenty of great restaurants and shops nearby. There’s even a Chinese store just around the corner where you can find anything you might need! Parking is paid but very convenient and reasonably priced, and there’s also public parking close by. Overall, everything was perfect for a relaxing and enjoyable family stay. Highly recommended — we would definitely come back! + Lots of activities organized by the hotel: gym, aquagym, karaoke… Ps: I was surprised by the bad reviews. I think some parts of the hotel could get some work done but it is very clean. The location and the service quality compensates for everything else.

Macie

Me and my partner was nervous about staying here with some of the reviews we read before arriving. But we are on our last day here, 11 nights we have stayed, and what I can say is this is the best hotel we have stayed in by far. The rooms are so clean, the cleaners are so lovely. We have a brilliant view from our balcony. Were we have got to watch the beautiful sunset each night over the sea. The pool area is very relaxing. Plenty of places to sit with or without shade. The pool is cold at first but once you’re in it’s so nice. There is water sports on in the afternoon, theirs is a lovely wide of cocktails were you can ask for with or without alcohol. Our favourite was pina colada 🍹 the beach is right on the door step. There is plenty of shops/bars/restaurants in the area. No hills which is great especially with the heat! All staff are so welcoming no bad words to say about them at all. the dining area is lovely and clean. The food is always well presented, there has always been something different for dinner and tea, the food is delicious, the desserts are unreal also especially the Oreo cake 🍰 we would definitely come back here again. I will upload some photos and videos of our experience here, all I can say is don’t listen to the negative reviews.

Clement Okogwu

First of all, thank you to all the staff and management that work so hard daily to make this hotel a great experience! We read so many mixed reviews before our holiday here. To our surprise, the hotel was just brilliant. The food was amazing with plenty choices on display. I kept telling my wife how sad it is for people to go online and try to tarnish this hotel’s reputation. Like my 9year old daughter pointed out, ‘it might be people from other hotels/agencies trying to badmouth this place’. Or simply people that didn’t get their way. If you want a 5 star hotel? then pay the big bucks. This was just a nicely priced holiday. I understand there are rooms for improvements, like everything else in life. And I’m sure the hotel are aware of these and working hard to improve on them. Please ignore the naysayers online. Keep an open mind and give this place a try. We’ll definitely be returning here in the future. All the best!

Wael Sh

Very bad hotel. It does not deserve the four stars at all, nor the price we paid for the all-inclusive stay. The hotel is dilapidated and the staff are not nice at all, and they deal with the guests with arrogance and nervousness. Even though you have booked an all-inclusive reservation, when you order a drink you feel that you are taking something you do not deserve. The drink does not include much and the mixture is cheap and very bad. The food does not vary at all, and the noise and shouting fill the hall. The hotel is very boring, there are no real activities. The swimming pool is not the largest, its depth is only 140 cm and it is very small, do not be fooled by the pictures. I saw a cockroach in the dining room next to the coffee maker, and everything you have to pay for. Parking is 10 euros per day. The safe, the towel, everything. The rooms are almost empty of accessories as well. I do not recommend at all.

Kylie Thornberry

Came 6 months ago and loved it so came back and currently still here HOWEVER. I have absolutely hated this stay people have been so disrespectful, you come away for a break and have been woken up all hours, the cleaners sound like they are cleaning with a brick, I dont understand why you have to be so loud and wake everyone up. People slamming doors, dragging stuff around till 3am, worthless stay. And the staff have changed completely, the majority are fine but 1 decided to put his hand in my personal space which completely put me off this hotel. I cannot wait to leave this hotel and go home. I WILL NEVER RETURN. If your going to visit La Cala, i highly recommend getting a villa and DO NOT PAY for this hotel or the all inclusive because its a waste of time and money. worst holiday ive had in a long time. Cannot wait to get home so I can finally rest.

Joshua Fiddler

Overall a lovely place to stay the food is very nice for an all inclusive hotel, the restaurants are a nice touch and very convenient location with a nice private beach section, WiFi was okay, the problems start with the unprofessional reception staff, on check in being under prepared, then when trying to book restaurants and the spa they were so unhelpful and out right rude, trying to cancel appointments and say we needed to come another time, the bar staff and other employees are great but a clear favouritism towards European guests as they would get priority service and glass wear with British guests served last and in paper cups. To conclude a lovely hotel with in a great location let down by the lack of service training with staff.

Julie Griffith

The room was comfortable and we were glad it was to the rear of the hotel, less noise from the entertainment at night. Good variety of food, lots of veg and Morrocan cuisine. Pool beds went very quickly so we had to do what everyone else did and put out towels before breakfast. You can access the beach at the back during the day. We booked a local taxi driver for our trips which worked out well. The hotel is looking a bit tired but is in a good location with good customer service. Enjoyed our stay.

SOUKAINA ZAZA

I stayed at a hotel in Agadir for 5 days with my family and it was really great! The staff were super friendly and always ready to help if we needed anything. The rooms were clean and tidy, and we had a nice view of the pool. Breakfast was delicious every morning with lots of options. The hotel was also close to the beach, so we could walk there easily every day. Definitely a place I would recommend if you want to relax.

Andie

We visited again as we were so impressed last year and this year was no different. Check in room 15 minutes, but we arrived at 10pm so it was quiet. The reception team are friendly and helpful. The room was kept beautifully clean and it was modern in comparison to last years room. I especially love the waterfall shower. Bed was comfortable and the room was spacious. The food was fantastic, the shakshouka was amazing! There was plenty of choice and variations of meals over the week. This year there were allergen labels on food, a great improvement! The waiters and kitchen team are very friendly and will always stop to say Salam! The mint tea in the morning is a must try! The bartenders are very generous with their measurements and really appreciate if you try speaking Arabic to them. The entertainment is second to none! A new animation team greeted us, and what a wonderful group of people they are! The singer (who was there last year) is really good and very engaging with the crowd. The magician blew our minds, very funny and very good at his tricks! We enjoyed Yoga, archery, darts, pool games, water aerobics, beach volley ball and Arabic lessons during the day and had some fun in the evening with karaoke, dancing, quizzes and the Moroccan wedding. Our 6 year old loved kids club, she played games, watched cartoons, made pictures was offered face paint, mini disco and much more! Thanks to, Abdo, Bono, Enzo, Hassan, Abdul, Fifi, Oumaima, Sara, Rihab and Nazim the wonderful Animation team! Thank you Dunes D’or, we will be back again in 2026!

Simo Achouba

We had an amazing experience thanks to the staff. From the moment we arrived, they went above and beyond to make sure we felt comfortable and happy. Their kindness and professionalism made our stay unforgettable.

Jo Davidson

The location of the hotel is quite near local bars and restaurants. However, that is the only positive thing I can say. The room was not cleaned all week, the dust and dirt on the floor from when we arrived was still there when we left. Food is not great and staff were unhelpful. I will not be visiting that hotel again.

Angela Coates

After reading reviews before we went I was a little worried but when we got there it is a lovely adult hotel situated in a great location, close to the main street and seafront of Hersonissos. Clean and tidy rooms, with comfortable beds, bathroom was a little small but at the end of the day it is adequate for the purpose. We found the staff friendly and helpful, and they had prepared some food for us as we were arriving late at night, which was a very nice touch. Food and drink was pretty good but we did eat out too to try the Greek restaurants. All in all, we had a brilliant stay here, and the hotel served as a fantastic base for us to get out and explore the island. We would definitely return.

Daria Siemko

Rooms 🏢 Spacious, clean, no complaints regarding the standard. Medium-sized bathroom – for bigger people it may be hard to manoeuvre, e.g. while changing clothes. On the good side – large sink; on the bad – the shower cabin floor edge is so low you have to be careful about the water flow. Other benefits: an air conditioner, a balcony with chairs and table, 2 large mirrors, a tea set with electric kettle (but why is it connected in the closet?), and a fridge that unfortunately gathers a bit of water inside. Area 🏖 The hotel is not too far from the beach and bus stops. Staff and service 💁‍♀️ The biggest benefit. Very helpful, quick with formalities. A few members speak Polish, including Mrs. Bogusia who provides advice on where to go, what to visit, how bus transport works, and much more. Big kudos for that. There is also one person at the reception and one at the bar who also speak Polish. Food 🍽 It is ok. When it comes to taste, everything is quite good or often even delicious. The thing is.. the choice. The most humble is breakfast. There is of course everything you need for a sandwich, cereals, dried fruits, pancakes, beans and bacon (quite English breakfast elements), but for vegans/lactose-free guests it may be a little monotonous, with the selection limited to fruits, bread, and raw vegetables. Lunch and dinner are more satisfying, with options changing more often. There is a lot of meat but also vegetable-based dishes, although sometimes the balance is not even and one predominates over the other. A big plus for Greek night every Friday with a delicious feast. Other 🎶 Plus for events like saxophone play at the bar. Overall It is definitely a recommendation for Poles who are not so fluent in English nor have much experience with holidays abroad.

frank holby

We have had a fantastic holiday in Crete, The hotel staff are very friendly and helpful. The rooms are small but very well maintained and very clean. Room service comes everyday and a good supply of fresh towels are never a problem. There has never been a race to the sun beds. 2 pools have enough for most sun bathers. Although the pool around the back is cold compared to the main pool. The bar staff are fantastic, well done to George, Paulina and Manos for having a smile and a joke with us. You helped make the holiday enjoyanle. No one can complain about the food, the selection was good and it changed every lunchtime and evening. The deserts are fantastic 😍. Again the staff in the restaurant was helpful and polite. And even at busy times there was enough tables. The all Inclusive drinks are standard fayre, drinkable without being fantastic. You can upgrade to named drinks but it didn't look value for money. The hotel is well presented , clean and tidy with air con in the rooms and reception area. It's us located a few minutes walk from a multitude of shops, cafes , restaurants and bars. With the beach oy a fewinutes more away. The bar which is by the main pool has snacks during the day including ice-cream. It stays open quite late but all inclusive stops at 1pm. It could do with some of the sun beds being moved and a few more table and chairs being put out in the evening though. Friday night is BBQ night by the pool with traditional cretian dancing which we enjoyed. Definitely had value for money here and would highly recommend to anyone thinking of this hotel, definitely book. Very happy with our experience at City Green . Thank you very much.

gaynor rothery

Think about what you really want from your holiday! Do you want decent food. Good location. Good staff, wine and biscuits on arrival in room (some did),choice of pools then it may be ok for you...think again if you want to constantly ask reception for room cleaning,towels , soap,toilet rolls,a decent quality of drink then it's not for you. Rooms have wardrobe space, a cube 2 drawer and a desk with 2 drawers for storage. Shower is tiny with a curtain, decent hot water pressure for 1, cool to cold if 2 want to shower in succession. Decent hair dryer. Towels changed once in the week , we asked them not to be picked up off the floor and rehung! Beds comfy changed once in the week after asking ,no floor cleaning or balcony all week. Kettle inside the wardrobe plugged in, no cups ,dirty spoons,2 tea bags no coffee no milk,scruffy drip tray. Air con very powerful inside and drips on balcony outside very slippery. 4☆ would normally have complimentary water in fridge perhaps box of Tissues and more than a soap dispenser in shower and sink.i have posted pictures of rooms etc...now after all that we Did enjoy our stay but have mentioned to jet2 to relook at the ratingASAP they downgraded it from 4☆ to 3plus last Dec we think 3☆ tops maybe because paying tourists tax of €70 for the week the Greek authorities get more in taxes if they overrated thier hotels, we were told its going up to €15 per day next year . The 250mtr walk from main road up a slight hill may prove a struggle to people with walking difficulties its a lot further in reality and it's not disabled friendly unfortunately so please read all information before booking. This was our opinion make your own mind up reading reviews. it could be a hidden gem if the paid more care and attention to small details. Really could be..shame tiny things let it down.

Brian Purdie

We booked a one bedroom apartment and were delighted with the location, it has a well equipped kitchen, large lounge/dining area, two balconies plus ample parking. We were about one minutes walk from the nearest pool which had a snack bar staffed by a lovely woman who helped me with my Portuguese pronunciation. There were ample loungers by the pool and immaculately clean toilets.

Millie Rebbeck

I have never had a bad experience and I’ve come here easily over 30 times- since being a baby up until now, the staff are always lovely, yes there may be some bugs or wildlife, but with this location it is such a small price to pay, when you’re surrounded by greenery. I am in love with this place and always will be, never ever a wasted trip! Come to Balaia and don’t expect a 5 star experience, and you will never be disappointed- I do miss the original restaurant but the bistro is a good replacement- I love you Balaia Golf Village!

Rui Miguel Rodrigues

This property should not be advertised as a 4 star establishment, I’d say 3 star is more accurate. The apartments are well-equipped with essential amenities including a washing machine. However, cleanliness is a significant concern and the property is infested with ants and cockroaches (some very large ones). Stay at your own risk.

jima roddrigo

We were happy with the apartment we got. It’s 608. Well maintained two bedrooms,two bathrooms living room with open kitchen and balcony. Apartment was clean. It’s a bit far from hotel reception. Only the problem was unfriendly women at the reception. On our arrival day we went to drop our luggage before checking time and the gentleman who was at the reception was very friendly and polite. Other times when we were there to collect the key and check out, women at the reception were not friendly.

Clara M

Stayed here for a week with my extended family. Loved the villas, very clean and everything provided. Even the TV had RTE and the shop had Barry’s teabags. Gas, definitely an Irish influence going on. The pools, just so nice, loads of loungers and very clean. We went half board so breakfast and dinners but 1/2 of the staff in the restaurant were just absolutely awful to us. I don’t know what was going on but breakfast was fine as long as we avoided them. Then dinner would take 3 hours. We are nice people, no demands, just wanted courses without an hour in between. And the horrible attitude, always commenting that we were ‘inclusive’. So would come back I guess, kids loved the villas and the pools.

Daniel Novák

We had a wonderful stay at Amour Holiday Resort. The staff were incredibly kind and friendly, and they truly took great care of us throughout our holiday. The manager is absolutely the right person for his role – he genuinely puts the guests’ well-being first, and you can feel that in every detail. The resort itself is beautiful, cozy, and very well maintained. The private pool was such a treat, perfect for relaxing in peace. The location is also excellent – just a short walk to the charming Amour Bay and the stunning Apokritipi Beach. This is the perfect place for anyone who doesn’t enjoy huge, crowded hotels but instead wants a pleasant, quiet, and welcoming atmosphere. We can wholeheartedly recommend Amour Holiday Resort, and we’ll definitely be happy to return.

Tomáš Hurych

I had a wonderful stay at this hotel. The reception staff were very helpful and welcoming, and the whole team was always friendly and professional. I stayed in a junior suite, which had been recently renovated – everything felt modern, fresh, and beautifully designed. The food was very good and matched my expectations, so I have absolutely nothing to complain about. While the hotel is not located directly on the beach, everything you might need is close by, making the location very convenient. Overall, a great experience that I would gladly recommend.

Roxanne Allen

Having visited Corfu many times over the years, I can confidently say that Amour Holiday Resort has exceeded all my expectations — it is, without question, the best hotel I’ve ever stayed in on the island. The manager, Apostolos, should be extremely proud of himself and his outstanding team. Their dedication, professionalism, and warm hospitality made our stay unforgettable. From the moment we arrived, everything was immaculate. The rooms are beautifully maintained, spotlessly clean, and equipped with excellent air conditioning — a welcome relief after a day in the sun. The grounds are truly something special; so well cared for that it feels like you're staying in a serene, beautifully landscaped garden. The food deserves special mention — every meal was delicious, with a varied selection and consistently high quality. Whether you're enjoying breakfast, lunch, or dinner, the attention to detail in both presentation and taste is clear. The drinks are equally impressive, with a great selection of cocktails that are perfect to enjoy in the evening. Location-wise, Amour Holiday Resort is perfectly placed. Just a short stroll from beautiful beaches, and with easy access to nearby bars and restaurants, it strikes the perfect balance between peaceful relaxation and lively local culture. For those seeking extra privacy and indulgence, I highly recommend upgrading to a room with a private pool. It offers the perfect setting for a quiet, refreshing swim and complete relaxation. That said, the main pools are fantastic — always clean, well-maintained, and with plenty of sun loungers available at any time of day. We will be booking again without hesitation. Amour Holiday Resort provided us with the most perfect holiday, and I cannot recommend it highly enough.

fris0

Amazing Stay! I had a wonderful experience at this hotel. The service is excellent – the staff are incredibly friendly, welcoming, and always ready to help with anything you need. They really made me feel comfortable during my stay. The food is also absolutely delicious – every meal was fresh, tasty, and well-prepared. I highly recommend this hotel to anyone looking for a pleasant and relaxing stay. I’ll definitely come back!

Andrea Mokosova

Hotel Review – Corfu, Greece My stay at this hotel was excellent! The room was very nice and clean, and the staff were friendly, helpful, and always smiling. The food was delicious, and the all-inclusive option met all my expectations. The hotel is located close to the beach, which was a big plus. I especially loved the hotel’s architecture, the beautiful sea, and the overall atmosphere. I would recommend this place to everyone, and I would happily come back even tomorrow!

Arik Sobol

We stayed at Mayfair Hotel in Cyprus and had a great time! The food was really good, and the dining room service was excellent — especially George, one of the managers , who was super helpful and always made sure we had everything we needed. The hotel facilities were perfect for kids, and the pool was a lot of fun. The water in the big pool was a bit warm, but to be fair, the weather was very hot during our stay. We came as a family with three small children (all under 6), and they really enjoyed it. The only downside was the room we got — it was in one of the older buildings and felt a bit outdated, with not enough lighting. But I’m sure the hotel also has more renovated rooms available. The reception staff were very friendly and helpful. They even solved a few issues for us quickly and professionally. There’s food available all the time with the all-inclusive package, which was great. Overall, we had a lovely vacation and would definitely recommend Mayfair, especially for families with young kids.

Stephen Ettrick

I recently had a fantastic stay at this hotel and would highly recommend it. The hotel is spotless and clean, and the staff are incredibly helpful and polite. The all-inclusive food was a major highlight—probably the best I've tasted abroad. We loved the five pools, especially the kids' slides, which were a huge hit. The rooms are spacious and well-maintained, staying cool even without the A/C, and we appreciated the fresh towels and made-up beds daily. The location is also a major plus, with a supermarket and shopping mall just a short walk away. Plus, it's very convenient to have taxis available directly from the hotel. Overall, a great experience and a perfect choice for a relaxing and enjoyable stay.

dean Burrows

Just spent 10 nights here, from the moment we walked into our room we was so disappointed. Room was very run down, broken tiles, filthy grout, bath tub was grotty and even someone’s bogeys splatted on the bathroom door. Beds were very hard and lumpy and the walls are very thin so could hear everything the neighbours were saying. The grounds are lovely and the pool was fun but way too small for the amount of people the hotel holds. Food is mediocre at best and the all inclusive drinks are very basic. Some staff are fantastic but others can’t even crack a smile. Location is rubbish unless you enjoy just sitting around the pool all day. We ended up hiring a car just to get the hell out of the place. I would not recommend this accommodation and will never return.

Keiron Cornell

Our room was basic but the beds were comfortable. We only used the room for sleeping and getting ready for dinner. The entertainment was great, all of the entertainment team were approachable and engaging. Me and my 6 year old daughter loved the evening entertainment! Special thanks go to Ayo, Alena, Mario and Michaela and the other entertainment staff!

Lulu Loop

Lovely hotel with great amenities. Fantastic for families as there is so much for children to do. Entertainment is available everyday for children and adults. The hotel is clean and very well managed. The staff are helpful and friendly and nothing is too much for them. The food is excellent with a vast choice so something for every taste. A very enjoyable stay and would highly recommend staying at The Mayfair hotel

Sharon Brown

Ok it's 3 star and please remeber that. It is not the solana. It's busy. The staff can be rude. But considering how the tourist treat them im not surprised. Food is average bit samey but fresh and plentiful. The pool All inclusive food area was really good and where we got most of our lunches from. Love the eco side of the hotel. Ribbon bands and a coin system from the pool bars for the reusable cups. Perhaps now need to have water stations to stop the plastic bottles. Rooms where cleaned every day. The walls are paper thin and it does sound like people are at yr door. But they are not. Remember this is Benidorm 30seconds from the Stripe. Entertainment nightly and good wot you would expect to be fair wot I see was people having a drink befor hitting the town. Seen a lot of unfair reviews if you want better then pay the money and go 4 star.

Rich B

A clean hotel with comfortable rooms, a large clean pool area with activities throughout the day and a good selection of food in the restaurant. The staff were friendly throughout the hotel. The only negative is the long check in times. The hotel puts no extra staff on the front desk when coaches arrive and queues do not clear quickly. It took us over 40mins from being dropped off to completing check in. Overall we had a positive stay and would return.

Abby Howell

What a fab week! The hotel was super clean. The rooms were comfy, we had bedding changed daily, new towels daily. Everything was perfect. The food was lovely, lots to choose from. There was so much to do throughout the hotel daily, so many activities for adults and children. There was entertainment on every evening which was suitable for all ages. The staff at the kids club were outstanding, they were so attentive and kind. The pool was huge, it was amazing! I highly recommend this hotel and its service.

Ellie Woods

I stayed here for 3nights recently and thoroughly enjoyed my stay! The hotel is modern, clean, very large and roomy, easy check in and the rooms were perfect and came with a balcony! The main pool is amazing, it's huge with lots of seating & made to be tropical with palm trees and plants!! The pool is huge with different sections and the pool bar is fast service with plenty of drinks options! The breakfast was 8.30-10.30 worn plenty of seating and lots of breakfast options: English breakfast, pancakes, Salamis and cheese and breads and donuts! 10/10. The location is brilliant!! There is a store next door to the hotel to get drinks and snacks, also next door is an indoor market which sells bags/clothes & baguettes and cakes! A 3minute walk away you are directly on the strip where every bad is a different theme and busy, along with clubs! The beach is very close and can be seen from the balcony around a 5minute walk!! Golden sands and blue water!! I would recommend staying here! 10/10!

hani homsi

The hotel is three-star and okay, but I wouldn’t recommend visiting during peak season. It has two buildings, so check which one your room is in. With so many rooms and guests, service suffers, especially cleanliness and food quality. The beach nearby is rocky and not suitable for swimming. The pool is nice, but can feel crowded. For the price, better four- or five-star options are available.