Michael Cruz
Our recent stay at the Hilton Orlando Lake Buena Vista - Disney Springs Area for a business trip was absolutely fantastic – we loved every moment of it!
From the moment we arrived, we were greeted with warm hospitality and impeccable service that set the tone for a memorable stay. The check-in process was smooth and efficient, and the staff went above and beyond to ensure that all of our needs were met throughout our time at the hotel.
The accommodations were luxurious and comfortable, providing the perfect retreat after a busy day of meetings and networking. The rooms were spacious, elegantly appointed, and equipped with all the amenities we could possibly need, making it easy to relax and unwind after a long day.
One of the highlights of our stay was the location of the hotel. Situated in the heart of the Disney Springs Area, it offered convenient access to a variety of dining, shopping, and entertainment options, allowing us to make the most of our downtime and explore everything that the area has to offer.
But what truly set the Hilton Orlando Lake Buena Vista apart was the exceptional service. The staff were friendly, attentive, and always willing to go the extra mile to ensure that our stay was nothing short of perfect. Whether it was providing recommendations for local attractions or arranging transportation, their dedication to guest satisfaction was truly commendable.
Overall, our experience at the Hilton Orlando Lake Buena Vista - Disney Springs Area was outstanding, and we can't wait to return for another visit. Whether you're traveling for business or leisure, this hotel is sure to exceed your expectations and leave you with memories to cherish for years to come. Highly recommend!
Alex
Checked out early from this hotel because the rooms are just not up to the Hilton standard. The location is wonderful and did not have a problem with service. I was not charged to leave early as I left before 11am. The rooms have the carpet, the beds and pillows were not comfortable, and the towels were rough. I wouldn’t stay here again, but everything but the rooms were great. The lobby is deceiving and that’s where the money went. Supposedly the top few floors are renovated, but that’s neither here nor there. Front desk staff was great and the pool is wonderful. Valet was great too.
Mathhias pumpkin
The rooms are clean and current. Front desk is nice and helpful. Pools are large and two hot tubes. Plenty of parking in the rear of building. Shuttle to the parks are easy access. More food choices and thicker towels and better room lighting (night lites at best with all lights on) on would be an improvement. Pool towels are twice as thick as room towels. It’s a great location to the parks and Disney springs
Madison Marks
I see another review from recent that said the rooms were not up to Hilton standard and i completely agree. They had so much “quick fix” repairs everywhere, my sisters mini fridge door literally fell off the hinges and it was very disappointing inside the rooms. This was on first and second floor. The location is wonderful though and the service was great. The towels were rough. Everything but the rooms were great. The lobby is deceiving and that’s where the money went. The pool was beautiful too. Rooms were so disappointing. I’d still probably stay here but for what I paid I expected more.
Mike Crenshaw
Overall a very pleasant experience and an excellent location. This was our first time staying off-property as we had a large group of 11 people and waited until the last second to book lodging. The Hilton Orlando Lake Buena Vista at Disney Springs was a great find, however, and the location near Disney Springs was hard to beat. For people staying for its proximity to transportation, however, note that Disney Springs has no direct transportation to the parks. This should NOT deter you from staying here, however, as the Disney Resort Saratoga Springs has a shuttle stop just as close as the Disney Springs shuttle stop and it goes to all the parks (and is rarely busy). Furthermore, there are all kinds of fun creative ways to get to the parks using the resort buses (like the bus to the nearby Riviera Hotel followed by an easy Sky Liner ride to Epcot or Hollywood Studios). Aside from transportation, the rooms were great and really liked our Hilton Honors free upgrade to a Murphy Bed Salon Suite (thanks Xavier for the help!). The Marketplace downstairs served Starbucks coffee, the pools were nice as were the two hot tubs, and scheduling shuttle service to the parks was exceptionally easy. My wife and I discussed and we’d be hard pressed to find any real complaints. It may be impossible to match the magic of staying at a higher end Disney Resort, but the Hilton did an excellent job of coming close.