Alyson Lee
We arrived very late into the night and the first concierge who greeted was very cordial and helpful. Initially, we were given the wrong room (received a regular but we had booked a superior directly on the website) so we compared our room to the photos online and after checking our receipt, they gave us the correct room. The walls, however, were very thin. Be expected to hear your neighbors snoring, awake with the sound of roosters and hallway noise at 6 AM. The second night, as we were coming back to the riad, a man started following us throughout the Medina and to our riad, asking us if he could show us the way. We walked away very briskly towards the riad and when we arrived, the door was locked and we knocked for about 5 minutes before a different concierge (half asleep) came to the door. The man wouldn’t leave until the concierge came to the door. This concierge was new to us, and all of the sudden, he blocked us from entering our room and said that we needed to pay in cash, for our room, because the riad owners were in the UK and the riad was low on cash to buy supplies. That didn’t make sense to us as we had booked directly through Nasreen’s website. He kept insisting that we pay for our stay in cash as they hadn’t charged our card yet. I double-checked our statement and it didn’t have the charge yet, so I said we can pay via card. He then tried to say that there will be a 10% surcharge for card payments, and tried to mark up our room (originally €300 to €330) and I told him no, we will only pay 300 via card (confirmed with google’s currency exchange) as was originally on our digital confirmation receipt. After 15 minutes of arguing, he reluctantly agreed. Stay far, far away from this riad. It’s not convenient to get to (taxis cannot pick up/drop off within the Medina) and one of the concierge is extremely, extremely unprofessional and the quality of the riad is extremely poor.
Valentina Tessaro
An exceptional experience. We felt great right from the start, and we were welcomed as if it were our own home. The rooms are in typical Moroccan style, which makes the stay even more charming. The staff is very kind and always available, the breakfast is delicious and plentiful. The Riad is located in a very quiet area and is just minutes away from the Souk. I can only recommend this spectacular place.
Jasperi V
1km give it take from all the shouks etc. The staff were really polite and gave good recommendations. 1 star from rooms, because the AC didn't produce any warm air (it gets a bit chilly during the nights in winter). Overall nice stay!
Ali wallis
Fantastic service from the guys. They did absolutely everything to make our stay very pleasant. Quiet location. Beautiful courtyard and nice breakfast. We would definitely come back. Thanks for everything and happy Eid al-Fitr
Nadia Moynul
I along with my sister and her kidz we stayed in the Riad for 3 nights and our experience was very good. The service we got from the all of staffs were appreciating. I would like to mention brother Khalid and Habib names. But to be honest brother Khalid service was exceptional. From him we know about many unknown history and culture about Morocco which is truly amazing. Their breakfast was just delicious. Instead of serving a bunch of tasteless foods they served basic English and Moroccan breakfast. Though there were still quite a lot options. Overall we had a great experience staying in this Riad